Q: Prompt "are not in the same subnet” when Scan QR code? Don’t find the camera in LAN?
A: Please confirm that the mobile phone and camera is connected with a router, and then restart
the router and camera, try again.
Q: Don’t record; don’t cover when TF card is full
A: Format the TF card on the computer first, and then insert the TF card into the camera, if the
blue light is not bright, TF card has a problem, please replace the TF card.
Q: Forget the password?
A: There is a reset hole at the bottom of the camera, use a toothpick or similar objects inserted
into the reset hole, restore the default password "123".
Q: Or code scanning is invalid?
A: Check the camera is under normal operation,move the mobile before and after.
Q: The camera is offline?
A: Check whether the router open DHCP.