Steam-e Gum-e User manual

A Steam-e® product. © 2018 All Rights Reserved.
GUM REMOVER
Operating Instructions - June 2018

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GUM REMOVER
Operating Instructions - June 2018
Register your machine online
12 month warranty registration
Model: Gum-e
Date of purchase:
Serial Number: ST . .
Purchased From:
Address:
Phone Number:
Company name of owner:
Thank you for purchasing your Steam-e®product.
Warranty registration is quick and easy online.
Your registration will allow us to serve you better over the lifetime of the product.
To register your product, go to:
[email protected]
For immediate assistance:
[phone]

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GUM REMOVER
Operating Instructions - June 2018
Table of contents
General: Page:
Register your machine 2
Table of Contents 3
How to Use This Manual 4
Hazard Intensity Levels 4
Operations:
Technical Specications 6
Dimensions 6
Main Components 7
Step 1 - Pre-run set up 8
Step 2 - Assemble the heating assembly 8
Step 3 - Attach a brush to the nozzle 8
Step 4 - Add the Gum Removal Solution 9
Step 5 - Start the machine 9
Step 6 - Remove the gum 9
Step 7 - Agitate the gum with the brush 10
Step 8 - Turn off the machine 10
Maintenance:
Warning Indicators 11
De-scaling 11
Troubleshooting 12
Consumables 12
Safety:
Safety Labels 4
Important Safety Instructions 4
How this machine works 5
Lithium Ion Battery 5

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GUM REMOVER
Operating Instructions - June 2018
How to use this manual
This manual contains the following sections:
• Safety
• Operations
• Maintenance
The SAFETY section contains important information regarding
hazardous or unsafe practices of the machine. Levels of
hazards are identied that could result in product damage,
personal injury or severe injury resulting in death.
The OPERATIONS section is to familiarise the operator with
the operation and function of the machine.
The MAINTENANCE section contains preventative
maintenance information to keep the machine and its
components in good working condition.
They are listed in this general order:
• Warning indicators
• Troubleshooting
Hazard Intensity Level:
There are three levels of hazard intensity identied by signal words -
WARNING, CAUTION and FOR SAFETY. The level of hazard intensity is determined by the following denitions:
WARNING - Hazards or unsafe practices which COULD result
in severe personal injury or death.
CAUTION - Hazards or unsafe practice which could result in
minor personal injury or product or property damage.
FOR SAFETY: FOR SAFETY - To identify actions which must be followed for
safe operation of equipment.
Safety Labels:
Note: The drawing indicates the location of safety labels on the machine.
ONLY FILL WITH COLD WATER
Rated Voltage: 36 v
Safety label location:
Inside of front door
Rated Current: 21.2 Ah
Model: Gum-e
IP Rating: IP55
Heater Power: 250w
Max Machine Weight: 14 kgs
Steam-e Holdings Ltd. Lysses Court, Fareham, Hampshire PO16 7BE United Kingdom

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GUM REMOVER
Operating Instructions - June 2018
Safety - Report all problems immediately
• Report machine damage or faulty operation immediately to [email protected]
• Do not use the machine if it is not in proper operating condition
• Follow important safety information that signals some potentially dangerous conditions to
the operator or the equipment
• Read this information carefully
• Please take the necessary steps to train the machine operating personell.
How this machine works:
This appliance works by vaporising an environmentally friendly detergent. The effect is that chewing gum is broken
down into a foam which can be swept away or washed away if desired.
A 90ml (3oz) concentrated chemical is diluted with clean water to make it 3 Litres (.79 gallons) of gum removal
solution in the internal reservoir of the appliance.
The gum removal solution as supplied by Steam-E Technology is the only approved chemical to be used with the
Steam-e appliance. Using any other chemical not approved by Steam-E Technology will invalidate the warranty and
will likely cause damage to the internal components of this appliance.
Lithium Ion Battery:
This machine is manufactured with 36 v - 21.2 Ah rechargeable lithium battery. The charging voltage is 100 - 240V.
The battery should be sufciently charged before each use. The machine is supplied with a mains charger that has an
LED charging indicator light. When the battery is charging the light on the charger will be solid red. When the battery
is fully charged the light on the charger will turn solid green.
Note: The battery will take ve hours to fully charge, however the battery will reach 80% charge within three hours.
FOR SAFETY:
DO NOT OPERATE MACHINE:
• Until these Operating Instructions have been read and understood.
• In areas with possible falling objects
WHEN SERVICING MACHINE:
• Only use manufacture approved replacement parts.
Operations

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GUM REMOVER
Operating Instructions - June 2018
OVERALL DIMENSIONS (mm)
Height: 770
Width: 450
Length: 540
Hose length: 2.5 meters
WEIGHT (kgs)
Machine weight: 14
Heater: 0.57
Handle & hose assembly: 1.29
WATER TANK
Capacity: 3 litre internal reservoir
Fluid: Tap water and diluted chemical
PUMP
Type: Peristaltic
Flow rate: 8.33ml per minute
Pump motor: DC
Weight: 1.5 kgs
BATTERY
Technology: Lithium ion
Voltage: 36 volt
Amp hours: 21.2 Ah
Weight: 4.5 kgs
Run time: 240 minutes
ELECTRICAL CHARGING
Charge: 41 volt, 5 amp fast charger
Charge time: 100% 5 hours - 80% 3 hours
HEATER
Power: 250w
OTHER
Approvals: UN 38.3
Battery life cycle: 1000 to 1200 times
(The number of times the battery can be recharged)
Heating element: Max. operating temp 156°C 312°F
Working steam temperature 110°C 230°F.
OPERATION
Time to full cleaning
temperature from start up: 10 seconds
LOGISTICS
Net weight: 22.5 kgs
Packaged weight: 24.5 kgs
Packaged dimensions: 635 x 530 x 910mm
GUARANTEE
Standard: 1 year guarantee
Extended: Extended service available
SIDE ELEVATION FRONT ELEVATION
Depth 540mm
Depth (inc. handle) 565mm
Floor to handle (top position) 1130mm Floor to handle (middle position) 1025mm Floor to top of machine 770mm Wheel height 195mm
Base to top of machine 686mm
84mm
Width 450mm

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GUM REMOVER
Operating Instructions - June 2018
Operations continued
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities or lack of experience and knowledge,
unless they have been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.
Main Components
1. Flow Switch 5. Extension Tubes
2. Machine Power Switch (1 of 2) 6. Heater Assembly
3. Warning Indicator LED’s 7. Battery Compartment
4. Fluid Reservoir 8. Front Socket
9. Handle Power Switch (2 of 2)

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GUM REMOVER
Operating Instructions - June 2018
Operations continued
STEP 1: Pre-run set up
Make sure that the battery is fully charged.
Connect the handle plug to the socket on the main unit.
STEP 3: Attach a brush to the nozzle
A brass brush should be used for cleaning hard or urban
surfaces. Brass brushes can be used on concrete, asphalt
(tarmac), stone, block paving, sports surfaces, marble and
other hard surfaces.
Note: If you are not certain if a brass brush may scratch
the surface being cleaned, we recommend using a nylon
brush instead.
A nylon brush should be used for cleaning carpets, mats,
upholstery and surfaces, which could be scratched by using
a brass brush.
STEP 2: Assemble the heating assembly
For a short hand-held wand, attach the heating assembly
directly to the handle.
For a longer wand, attach extension tube(s) onto the handle
and then attach the heating assembly onto the extension
tube(s).
Make sure that the internal connectors are aligned before
fastening the screw collars. These can only be inserted
correctly one way.
Note: Do not over-tighten the connection collars on each
of the extension tubes.
FOR SAFETY: A maximum of two extension
tubes can be used.

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GUM REMOVER
Operating Instructions - June 2018
STEP 4: Add the Gum Removal Solution
Empty the concentrated gum removal solution into the uid
reservoir.
Fill the remainder of the uid reservoir with clean cold water.
To maintain the correct ratio of water to solution, do not
rell the uid reservoir or add solution until the Fluid LED
indicates that the uid reservoir is less than 10% full.
STEP 6: Remove the gum
Note: If you are cleaning a carpet or other material surface,
we recommend testing a small area before using this
solution to ensure you are satised with the result.
Place the brush on the piece of attened gum and wait for
approximately 3 seconds to soften rst.
STEP 5: Start the machine
Both power switches need to be in the OFF position.
Push the switch on the machine to .
Push the ON/OFF switch on the machine to ON position and
now push the handle switch to the ON position.
Now you will see the battery LED will be red and the tap LED
will be red.
Wait until you see the solution owing from the nozzle for
at least 10 seconds which wil prime the line and ensure no
airlocks.
Now push the top switch to STEAM , the top light will go
out and the battery LED will remain lit.
If all three LEDs ash at this stage (highlighting an error) turn
off both power switches and repeat this step.
Operations continued

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GUM REMOVER
Operating Instructions - June 2018
STEP 7: Turn off the machine
Agitate the attened gum with the brush lightly, with a ‘back
and forward’ motion.
Note: Do not scrub or apply heavy pressure.
The combination of steam, the agitation and chemical
combine to destroy gum.
When the gum appears to be a foam you may choose to
sweep a broom across the area to see if further cleaning is
required.
All gum deposits vary in size and consistency, so each one
will take varying times to destroy.
Turn the switch to TAP, both lights will be lit. When you see
uid only leaving the heater, turn the switch on the handle to
OFF and the same with the power on the machine.
Disconnect the battery by removing the connector from the
internal socket.
Place the wand sections inside the machine. Leave any
remaining uid in the reservoir for next use.
Operations continued

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GUM REMOVER
Operating Instructions - June 2018
Maintenance
Warning Indicators
De-scaling
There are three LED lights on the top of the machine: for battery, uid levels and tap setting:
Battery: The Battery LED will ash continually, indicating a charge is required.
Fluid: The Fluid LED will illuminate solid red when the uid reservoir is empty. The power will automatically be cut
when the uid reservoir is empty.
Tap: The Tap LED will illuminate solid red when the machine is operated in the tap setting. The Tap LED will ash
continually after 50 days of no activity or 100 hours of use to indicate that a de-scale is required.
The internal heating element can have a build-up of lime-scale due to the operating temperature and a variety in water
hardness. The rinse LED will ash continually after 50 days of no activity or 100 hours of use to indicate that a de-
scale is required.
Note: Ensure machine is empty of chemical. Ensure both tubes are connected to the heater and the hose is plugged
into the machine.
1. Add descaler (as per manufacturers instructions) into the internal reservoir.
2. Push on the tap setting then both power swicthes to the ON position.
3. Run for a minimum of 5 minutes which will descale the machine and reset the descale timer. Make sure you empty
the machine of all descaler, add fresh water and run for 1 minute to remove all trace of descaler.
All three lights will ash together if the heating cartridge reaches more than 170ºC (320º F) or if the heating unit is
not correctly attached.
To Reset this error code of
three ashing LEDs:
1. Turn off both power switches
2. Set the switch to TAP
3. Turn both power switches on
4. After seeing uid run for at least 10 seconds turn the TAP switch to STEAM
If the three lights are still
ashing:
1. Turn off both power switches
2. Disconnect all extension poles from the machine, including the heater unit.
3. Re-attach each extension pole and the heater unit
making sure that each connector is aligned correctly.
4. Set the switch to TAP
5. Turn both power switches on
6. After seeing uid run for at least 10 seconds turn the switch to STEAM
Only use a Steam-e® de-scale solution to prevent damage to the Gum Remover.
Only use setting TAP when running de-scale solution and be certain to follow
the instructions on the de-scale solution and make sure you have read and fully
understand the Material Data Safety Sheet instructions.

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GUM REMOVER
Operating Instructions - June 2018
Problem Cause Solution
There is no power
The battery is not charged
The battery is not connected
The switches are turned off
Charge the battery
Connect the battery
Turn both switches on
No uid is coming from
the nozzle
There is no power
The switches are turned off
The uid reservoir is empty
There is a loose connection in the tube
Charge the battery
Turn both switches on
Fill the uid reservoir with clean cold water
Re-attach the heater and tube
Fluid is seen but there is
no steam
The Flow Switch is set to TAP
There is a loose connection in the tube
Turn to STEAM
Re-attach heater and all steam tubes
Troubleshooting
Consumables
NOTE: If the problem persists, contact the distributor you purchased the machine from or email
[email protected] quoting your serial number and nature of the problem.
Gum Removal Solution
Available from all approved Steam-e® distributors or directly from Steam-e®.
Each 90ml (3oz) bottle is diluted in the machines internal 3L (.79 Gallon) uid reservoir and will last
approximately 5 hours on steam setting.
Brass brushes
Available from all approved Steam-e® distributors or directly from Steam-e®.
Nylon brushes
Available from all approved Steam-e® distributors or directly from Steam-e®.
Re-ordering consumables
To re-order any consumable items email: [email protected] or contact your distributor.