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You are holding the appliance upside
down, which makes it impossible for
the appliance to suck up water from
the water tank.
Hold the appliance in upright position.
You are holding the steamer in
horizontal position to steam a
garment on a flat surface.
This appliance is designed to be used in
upright position on hanging garments. Do
not use the steamer in horizontal position
or on garments in horizontal position.
Water droplets drip from the
steam nozzle.
The water tank is not in place.
Insert the water tank properly.
The appliance has not heated up
sufficicently.
Let the appliance heat up for approx. 45
seconds. When the light goes out, the
appliance is ready for use.
The appliance produces a
pumping sound/ the handle
vibrates
Water is pumped to the appliance
head to be converted into steam.
The appliance does not heat
up.
There is a connection problem.
Check if the mains plug is inserted properly
in the wall socket and if the wall socket is
working properly.
TECHNICAL DATA
Operating voltage: 220-240V ~ 50-60Hz
Power: 1000-1200W
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred
during production or transportation, please return the device to your dealer. In addition to statutory legal rights,
the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a defective
product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs
by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep your receipt,
without the receipt you can’t claim any form of warranty. Damage caused by not following the instruction manual,
will lead to a void of warranty, if this results in consequential damages then we will not be liable. Neither can we
hold responsible for material damage or personal injury caused by improper use or if the instruction manual are
not properly executed. Damage to accessories does not mean free replacement of the whole appliance. In such
case please contact our service department. Broken glass or breakage of plastic parts is always subject to a charge.
Defects to consumables or parts subjected to wearing, as well as cleaning, maintenance or the replacement of
said parts are not covered by the warranty and are to be paid.
ENVIRONMENT FRIENDLY DISPOSAL
Recycling –European Directive 2012/19/EU
This marking indicates that this product should not be disposed with other household wastes. To
prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle
it responsibly to promote the sustainable reuse of material resources. To return your used device,
please use the return and collection systems or contact the retailer where the product was purchased. They can
take this product for environmental safe recycling.
