Stihl connected Box User manual

STIHL connected Hub,
STIHL connected mobile Hub Instruction Manual
Manual de instrucciones
WARNING
Read Instruction Manual thoroughly before use and
follow all safety precautions – improper use can cause
serious or fatal injury.
ADVERTENCIA
Antes de usar la máquina lea y siga todas las precauciones
de seguridad dadas en el manual de instrucciones – el uso
incorrecto puede causar lesiones graves o mortales.

Instruction Manual
1 - 11
Manual de instrucciones
12 - 23

Original Instruction ManualPrinted on chlorine-free paper
Printing inks contain vegetable oils, paper can be recycled.
© ANDREAS STIHL AG & Co. KG 2021 0458-199-8621-A. VA2.C21. 0000009281_002_GB
0458-199-8621-A
English
1
This instruction manual is protected by copyright. All rights reserved, especially the rights to reproduce, translate and process
with electronic systems.
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 Guide to Using this Manual
. . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.1 Signal Words
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.2 Symbols in Text
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3 Main Parts
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3.1 STIHL connected Hub, STIHL connected mobile
Hub
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3.2 STIHL connected Hub Status
. . . . . . . . . . . . . . . . . . . . . . . . 3
4 IMPORTANT SAFETY INSTRUCTIONS
. . . . . . . . . . . . . 4
4.1 Intended Use
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.2 STIHL connected Hub
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
5 Maintenance, Repair and Storage
. . . . . . . . . . . . . . . . . . . 5
5.1 Warnings and Instructions
. . . . . . . . . . . . . . . . . . . . . . . . . . . 5
6 Setting up the STIHL connected Hub
. . . . . . . . . . . . . . . . 6
6.1 Preparing the STIHL connected Hub for
Operation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
6.2 Setting up the STIHL connected Hub
. . . . . . . . . . . . . . . . 6
6.3 Changing the Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
6.4 Mounting the STIHL connected Hub
. . . . . . . . . . . . . . . . . 7
7 Troubleshooting Guide
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
7.1 Resetting the STIHL connected Hub
. . . . . . . . . . . . . . . . . 8
8 Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
8.1 STIHL connected Hub, STIHL connected mobile
Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
8.2 Power Supply
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
8.3 Symbols on the STIHL connected Hub
. . . . . . . . . . . . . . 9
8.4 Engineering Improvements
. . . . . . . . . . . . . . . . . . . . . . . . . . 9
8.5 FCC 15 Compliance Statement
. . . . . . . . . . . . . . . . . . . . . . 9
9 Replacement Parts and Equipment
. . . . . . . . . . . . . . . . . 10
9.1 Genuine STIHL Replacement Parts
. . . . . . . . . . . . . . . . . 10
10 Disposal
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
10.1 Disposal of the STIHL connected Hub
. . . . . . . . . . . . . . 10
11 Limited Warranty
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
11.1 STIHL Incorporated Limited Warranty Policy
. . . . . . . 10
12 Trademarks
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
12.1 Registered Trademarks
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
12.2 Common Law Trademarks
. . . . . . . . . . . . . . . . . . . . . . . . . 11
13 Addresses
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
13.1 STIHL Incorporated
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

0458-199-8621-A
2
English 1 Introduction
Thank you for your purchase. The information contained in
this manual will help you receive maximum performance and
satisfaction from your STIHL product.
SAVE THIS MANUAL!
For further information, or if you do not understand any of
the instructions in this manual, please go to
www.stihlusa.com or contact your authorized STIHL
servicing dealer.
Additional assistance can be found on the STIHL connected
App and inside the STIHL connected Portal.
SAVE THESE INSTRUCTIONS!
2.1 Signal Words
This manual contains safety information that requires your
special attention. Such information is introduced with the
following symbols and signal words:
DANGER
Indicates a hazardous situation that, if not avoided, will
result in death or serious injury.
WARNING
Indicates a hazardous situation that, if not avoided, could
result in death or serious injury.
NOTICE
Indicates a risk of property damage, including damage to the
unit or its individual components.
2.2 Symbols in Text
The following symbol is included to assist you with the use
of the manual:
3.1 STIHL connected Hub, STIHL connected
mobile Hub
1LEDs
Indicate the operating status of the
STIHL connected Hub.
2 Reset-Button
Can be used to reset the STIHL connected Hub.
1Introduction
It is important that you read and observe the
following information and warnings. Improper
installation or operation can cause personal
injury.
Read this instruction manual, the instruction
manual of the STIHL Smart Connector and for
your STIHL power tool thoroughly before use
and periodically thereafter.
2 Guide to Using this Manual
Refers to a designated chapter or sub-chapter in this
instruction manual.
3 Main Parts
XXXXXXXXXX
2
6
8
5
3
4
10
SSID:
PW:
11
12
9
#
17
scb.01C8
wIZAOYzB
0000098824_001

0458-199-8621-A 3
English 3 Main Parts
3 Socket
Socket for connecting the power supply to the
STIHL connected Hub.
4LAN Port
Port for connecting an Ethernet cable to the
STIHL connected Hub.
5 USB Port
The USB port is currently deactivated and offers options
for future add-ons.
6 Slot for SIM Card
Slot for inserting a SIM card. Only usable with the
STIHL connected mobile Hub.
7 Power Supply Cord
Connects the power supply to the STIHL connected
Hub's socket.
8 Power Plug Adapter
Electrical contacts of the power supply.
9 Power Supply
Connects the power supply cord to an electrical outlet.
10 Serial Number
Serial number of the STIHL connected Hub.
11 QR-Code
Code for scanning. Contains the access data for the
access point created by the STIHL connected Hub.
12 Access Data for Access Point
Name of the access point (SSID) and password (PW).
# Rating Plate
Contains electrical information, the product's serial
number and wireless network access data.
3.2 STIHL connected Hub Status
LEDs show the status of the STIHL connected Hub.
Operating Status
Connection Status
Update
– LED flashes white: the STIHL connected Hub
is starting up.
– LED glows white: the STIHL connected Hub is
ready for setup.
– LED glows green: the STIHL connected Hub
has been set up and is ready for use.
– LED glows red: there is a malfunction.
– LED flashes red: the STIHL connected Hub is
resetting.
– LED glows white: the access point is active.
The STIHL connected Hub is ready for setup.
– LED glows yellow: the STIHL connected Hub
is connected with the Internet. But there is no
connection to the STIHL Cloud.
– LED glows red: connection with the Internet
cannot be established.
– LED glows green: the STIHL connected Hub
is connected with the Internet and with the
STIHL Cloud.
– LED flashes green: ongoing data transfer for
an update of the STIHL connected Hub or the
connected STIHL products.

0458-199-8621-A
4
English 4 IMPORTANT SAFETY INSTRUCTIONS
4.1 Intended Use
WARNING
￭ The STIHL connected Hub and STIHL connected mobile
Hub are designed to automatically collect STIHL
connected data from compatible STIHL products using
Bluetooth® technology. The data is uploaded to the STIHL
connected Portal over the user's Internet connection.
￭ Improper or unauthorized use of the STIHL connected
Hub could result in personal injury or property damage.
– Use the STIHL connected Hub and power supply
only as described in this manual.
– Never use a STIHL connected Hub that has been
modified or altered from its original design.
￭ The power supply is designed for use with the STIHL
connected Hub and STIHL connected mobile Hub only.
4.2 STIHL connected Hub
WARNING
￭ To reduce the risk of fire, electric shock and other
personal injury or property damage:
– Before using the STIHL connected Hub, read this
instruction manual and all instructions and warnings
on the STIHL connected Hub and power supply.
– For use only indoors or in an enclosed, dry area.
– Keep the STIHL connected Hub dry. Protect it from
rain, water, liquids and damp conditions.
– If mounting or operating the STIHL connected Hub in
a vehicle, ensure that the area is enclosed, dry and
free of combustible vapors.
– Do not handle the STIHL connected Hub, including
power supply and power supply cord, with wet
hands.
– Never use a damaged STIHL connected Hub, power
supply or power supply cord.
– Operate the STIHL connected Hub only indoors, in
dry rooms and within an ambient temperature range
of -4 °F to 140 °F (- 20 °C to + 60 °C).
– Keep the STIHL connected Hub out of the reach of
children.
– Always plug the power supply into a properly
installed electrical outlet / power source matching
the voltage and electrical frequency stated on the
power supply.
– Do not operate a STIHL connected Hub or power
supply that has received a sharp or heavy blow, has
been dropped or is otherwise damaged in any way.
– Do not attempt to repair, open or disassemble the
STIHL connected Hub or power supply. There are no
user-serviceable parts inside.
￭ If the wrong power supply is used, the STIHL connected
Hub may be destroyed by overvoltage.
– Use only the original power supply included with the
STIHL connected Hub, or an identical replacement
authorized by STIHL.
￭ To reduce the risk of electric shock or fire from a short
circuit:
– Never bridge the contacts with wires or other
metallic objects.
– Do not insert any objects into the STIHL connected
Hub’s cooling slots or other openings.
4 IMPORTANT SAFETY
INSTRUCTIONS

0458-199-8621-A 5
English 5 Maintenance, Repair and Storage
￭ The STIHL connected Hub heats up during operation. To
reduce the risk of fire:
– Do not cover it.
￭ The STIHL connected Hub can produce sparks which may
ignite combustible gases, liquids, vapors, dusts or other
combustible materials. To reduce the risk of fire and
explosion:
– Do not operate in a location where combustible
gases, liquids, vapors, dusts or other combustible
materials are present.
￭ Using a damaged power supply cord or plug may result in
fire, electric shock and other personal injury or property
damage. To reduce these risks:
– Check the STIHL connected Hub’s power supply
cord and power supply regularly for damage. If
damaged, immediately disconnect the plug from the
electrical outlet.
– Never jerk the power supply cord to disconnect it
from the electrical outlet. To unplug, grasp the plug,
not the power supply cord.
– Do not use the power supply cord for carrying or
hanging up the STIHL connected Hub.
– Make sure the power supply cord is located or
marked so that it will not be stepped on, tripped over,
come in contact with sharp objects or moving parts,
or otherwise be subjected to damage or stress.
￭ To reduce the risk of electric shock and other personal
injury or property damage when mounting the STIHL
connected Hub:
– Ensure that no electrical cables, pipes or other
service lines run behind the wall where the STIHL
connected Hub is to be mounted.
– Mount the STIHL connected Hub only as described
in this manual.
– If the STIHL connected Hub is mounted in a vehicle,
observe the mounting guidelines of the vehicle
manufacturer.
5.1 Warnings and Instructions
WARNING
￭ There are no user-authorized repairs for the STIHL
connected Hub. To reduce the risk of fire, electric shock or
other personal injury and property damage:
– Do not attempt to repair, open or disassemble the
STIHL connected Hub. There are no user-
serviceable parts inside.
– Keep the STIHL connected Hub free of foreign
matter.
– Clean the STIHL connected Hub's polymer
components with a dry cloth or soft, dry brush. Do
not use detergents or solvents. They may damage
the polymer components.
– Never spray with a pressure washer or otherwise
spray with water or other liquids.
￭ To reduce the risk of electric shock:
– Unplug the power supply from the electrical outlet
before inspecting, cleaning or storing the STIHL
connected Hub.
– Regularly check the STIHL connected Hub and
ensure that the insulation of the power supply cord
and plug are in good condition and show no signs of
aging (brittleness), wear or damage.
– Replace the power supply cord or plug when it is
damaged.
5 Maintenance, Repair and Storage

0458-199-8621-A
6
English 6 Setting up the STIHL connected Hub
6.1 Preparing the STIHL connected Hub for
Operation
The STIHL connected Hub connects to the Internet over
your LAN, wireless network, or cellular data plan1 (STIHL
connected mobile Hub).
Network-related requirements:
– Static IP addresses are not supported. IP addresses must
be assigned dynamically by the router.
– Wireless network connections must be password
protected. Open networks are not supported.
– SIM cards (for the STIHL connected mobile Hub) must be
password protected.
Before setting up the STIHL connected Hub, the user must
be registered in the STIHL connected Portal and have the
personal access data and serial number from the rating plate
of the STIHL connected Hub.
6.2 Setting up the STIHL connected Hub
Before you can use the STIHL connected Hub, it must be
properly configured.
This symbol refers to the illustrations inside the
packaging.
Preparing the STIHL connected Hub 1
► If you wish to use mobile Internet access (only available
with the STIHL connected mobile Hub): Insert a SIM card
in the designated sim card slot.
► If you wish to use your LAN to access the Internet:
Connect an Ethernet cable from the network to the LAN
socket.
Connecting the STIHL connected Hub to the power
supply 2
► Connect the power supply cord and power plug adapter to
the power supply. Ensure the power plug adapter matches
your local electrical outlet.
► Plug the power supply cord into the socket of the STIHL
connected Hub.
► Insert the power supply / power plug adapter into a
properly installed electrical outlet.
The "Operating Status" LED will initially flash white while
the STIHL connected Hub prepares the access point. As
soon as the "Operating Status" and "Connection Status"
LEDs both glow white, the STIHL connected Hub is ready
for setup.
Connecting to the access point of the STIHL
connected Hub 3
► Scan the QR-Code on the STIHL connected Hub rating
plate with a smartphone.
The connection to the STIHL connected Hub will be
established automatically.
► Alternatively, connect manually to the STIHL connected
Hub using the access data on the rating plate.
► If the configuration page does not open automatically
inside the Internet browser: Navigate to the configuration
page http://stihl.connectedbox:80 in your browser.
Setting up Internet access via the configuration page 4
► Follow the instructions on the configuration page to set up
Internet access.
As soon as the STIHL connected Hub connects to the
Internet, the system checks for software updates and the
STIHL connected Hub will restart.
Reconnect to the STIHL connected Hub 5
As soon as the "Operating Status" and "Connection Status"
LEDs glow white again:
► Scan the QR-Code again.
► Alternatively, connect manually to the STIHL connected
Hub using the access data on the rating plate.
6 Setting up the STIHL connected Hub
1The STIHL connected mobile Hub requires a permanent connection
to the Internet while it is running, resulting in the continuous
transmission of data. Check with your cellular data provider for data
pricing and availability.

0458-199-8621-A 7
English 6 Setting up the STIHL connected Hub
► If the configuration page does not open automatically
inside the Internet browser: Navigate to the configuration
page http://stihl.connectedbox:80 in your browser.
Enter the STIHL connected user account 6
► Follow the instructions on the configuration page to enter
the STIHL connected user account.
► Finish the setup of the STIHL connected Hub.
The configuration of the STIHL connected Hub is finished
as soon as the "Operating Status" and "Connection
Status" LEDs glow green.
Adding the STIHL connected Hub to the STIHL connected
Portal 7
► Navigate to the STIHL connected Portal at
https://connect.stihl.com, log in with your personal access
data and add the STIHL connected Hub.
6.3 Changing the Settings
The configuration of the STIHL connected Hub can be
changed after the initial setup. It's possible to change the
wireless network or Internet access settings, for example.
► Press the reset button.
As soon as the "Operating Status" and "Connection
Status" LEDs glow white, the STIHL connected Hub is
ready for setup.
► Scan the QR-Code on the rating plate with a smartphone.
The connection to the STIHL connected Hub will be
established automatically.
► Alternatively, connect manually to the STIHL connected
Hub using the access data on the rating plate.
► If the configuration page does not open automatically
inside the Internet browser: Navigate to the configuration
page http://stihl.connectedbox:80 in your browser.
► Adjust the settings and confirm the desired changes to
complete.
The STIHL connected Hub will return to operating mode.
6.4 Mounting the STIHL connected Hub
Mounting the STIHL connected Hub to a wall
WARNING
To reduce the risk of electric shock and other personal injury
or property damage when mounting the STIHL connected
Hub, ensure that no electrical cables, pipes or other service
lines run behind the wall where the STIHL connected Hub is
to be mounted, @4.
WARNING
To reduce the risk of eye injury, always wear close-fitting
protective eyewear when mounting the STIHL connected
Hub.
WARNING
To reduce the risk of fire and electric shock, install the STIHL
connected Hub at least one (1) foot off the ground and
ensure that there is no risk that it may be immersed in water
or other liquids. Always install the STIHL connected Hub on
a stable surface.
WARNING
Do not mount the STIHL connected Hub on a combustible
surface or in a location where combustible gases, liquids,
vapors, dusts or other materials and substances are
present, @4.
To mount the STIHL connected Hub to a wall:
► Disconnect the STIHL connected Hub from the electrical
outlet.
► Select a mounting location near the compatible STIHL
products, within 5 ft. (1.5 m) of an electrical outlet that
also receives a strong signal from your wireless network
or mobile Internet connection or is in reach of an Ethernet
connection.
► Always install the STIHL connected Hub at least one foot
off the ground and never in any location where it could be
immersed in water or other liquids.

0458-199-8621-A
8
English 7 Troubleshooting Guide
► Mount the STIHL connected Hub to a wall by using two
screws.
► Use appropriate screw-in wall anchors or other similar
mounting devices if an appropriate wall stud is not
available.
► Mount to a wall with the following dimensions:
– Distance off the ground = min. 1 ft. (30 cm)
– Distance between all sides of the STIHL connected Hub
to other objects and surfaces = min. 4 in. (100 mm)
– Distance of the bare holes = 4 in. (100 mm)
– Diameter of the screw head = 0.25 in. (6.5 mm)
– Diameter of the screw shaft = 0.12 in. (3 mm)
– Distance of the screw head bottom to the wall = 0.08 in.
(2 mm)
► Before mounting the STIHL connected Hub, check that the
screws are securely mounted in the wall.
Installing the STIHL connected Hub to a top hat rail
► Fasten the STIHL connected Hub to a top hat rail with
1.4 in. (35 mm) width and 0.06 in. (1.5 mm) material
strength.
Installing the STIHL connected Hub in a vehicle
► Fasten the STIHL connected Hub to a top hat rail with
1.4 in. (35 mm) width and 0.06 in. (1.5 mm) material
strength.
► Follow all mounting instructions and precautions
recommended by the vehicle manufacturer.
► Make sure the line voltage and frequency of the socket in
the vehicle are compatible with the data on the rating plate
of the STIHL connected Hub.
7.1 Resetting the STIHL connected Hub
► Press and hold the reset-button for about 5 seconds.
The "Operating Status" LED will flash red and all settings
will be reset. The STIHL connected Hub will then restart.
8.1 STIHL connected Hub, STIHL connected
mobile Hub
Specifications
– Input voltage: 5 V d.c.
– Rated power: 10 W
– IP protection rating: IP21 (protection against solid foreign
matter with a diameter ≥ 4.9 in. (12.5 mm); protection
against dripping water)
– Ambient temperature range for use and storage: - 4 °F to
140 °F (- 20 °C to + 60 °C)
Bluetooth®
– Data transmission protocol: Bluetooth® 5.0
– Frequency band: ISM band 2.4 GHz
– Radiated maximum transmission power: 100 mW
– Bluetooth® signal range: maximum 33 ft. (10 m). The
signal range may vary depending on ambient conditions.
The Bluetooth® range may be limited when the signal is
transmitted through metallic barriers (e.g., walls, shelving
units, etc.) or near strong electromagnetic fields.
– Collection of STIHL connected data in the range:
continuous
– Transmission of the data via the Internet connection to the
STIHL connected Portal: every 5 minutes
Wireless Network / Access Point
– Network standard: IEEE 802.11b/g/n
– Frequency band: 2.4 GHz
– Radiated maximum transmission power: 100 mW
7 Troubleshooting Guide
8 Specifications