STR-V AXRE-U080SA User manual

3.5” Form Factor
Mirror Drive
Serial ATA MODEL
AXRE-U Series
User's Manual
P/N A203649
Revision 1.4e

3.5" Form Factor Mirror Drive SATA Model User's Manual
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3.5" Form Factor Mirror Drive SATA Model User's Manual
Introduction
Thank you for selecting the 3.5” Form Factor SATA Mirror Drive Model. This manual describes the
proper installation procedures, operation and maintenance of your SATA Mirror Drive, and will help you
familiarize with its features.
NOTICE
Please be sure to read first the user's manual before using your SATA Mirror Drive.
This manual provides information on the appropriate handling procedures and configurations for all
product functions. This information will allow the user to take full advantage of the 3.5” Form Factor
SATA Mirror Drive Model.
In the unlikely event that you experience problems, this manual provides helpful information and
instructions.
RETAINING PACKAGING
The original packaging materials protect the SATA Mirror Drive from damage during shipment.
After unpacking the SATA Mirror Drive, please retain the packaging materials in case you need to ship
the SATA Mirror Drive in the future.
This product is sealed in an antistatic and moisture-proof bag before shipping. Open the bag only when
you are about to begin setting it up.
RECORDING THE PRODUCT NAME, VERSION, AND SERIAL NUMBERS
Before installing the SATA Mirror Drive on the host computer, please jot down the model name, version,
and serial numbers in the spaces provided for at the last page of this user’s manual. Kindly keep these
for your record purposes.
Section " 2.1 Part Names " shows the label location of model name, version, and serial number.
（ To get the latest copy of this specification and to know more information about STR-V and its products,
please visit http://www.str-v.com/index_e.html ）
Copyright© Storage Vision Co., Ltd. 2007 All rights reserved.
•WE HAVE MADE EVERY EFFORT TO ENSURE THE ACCURACY AND COMPLETENESS OF
THIS DOCUMENT. IF YOU FIND INACCURACIES OR OMISSIONS, PLEASE CONTACT YOUR
DISTRIBUTOR.
•THE CONTENTS OF THIS DOCUMENT ARE SUBJECT TO CHANGE WITHOUT NOTICE.
•THIS DOCUMENT MAY NOT BE REPRODUCED OR COPIED IN WHOLE OR IN PART.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
To ensure the safe use of this product:
This user's manual uses the following symbols to highlight the important points related to the safe use of
this product. Please observe all safety information as indicated.
SAFETY SYMBOLS
To protect against personal injury and product damage, the following symbols are used throughout this
manual to highlight safety information.
Warning Indicates a potentially hazardous situation that may result in
death or serious injury to the user or severe damage to the
product.
Caution Indicates a potentially hazardous situation that may result in
serious injury to the user or damage to the product.
Important Indicates important information wherein failure to observe may
result to improper product function.
WARNING / CAUTION LABELS
Labels with black lettering against a yellow background affixed either to the exterior or interior of the
product are Warning or Caution labels that provide important safety information. Observe all the
directions given on these labels.
In cases where Warning or Caution labels can be found aside from those written in the manual, be sure
to follow the directions as mentioned.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
Warning
yIf you detect any abnormal conditions, such as smoke or foul odors, shut off immediately the power of
the host computer.
yIf any foreign substance or material (metals, water, liquids, etc.) seeps into the SATA Mirror Drive,
shut off immediately the power of the host computer.
yDo not use the SATA Mirror Drive in hot or damp locations. Using this product in such locations may
result in fire, electrical shock, or damage.
yDo not disassemble or modify this product. STR-V cannot guarantee the performance or safety of any
product that has been repaired by the customer or by an unauthorized third party. Repairing by your
self may result in fire, electrical shock, or damage of the product.
yBefore connecting or disconnecting the interface connector, turn off first the power of the host
computer and any other connected devices. To avoid placing excessive stress on the printed circuit
board of the SATA Mirror Drive, push or pull the connector only along the axis perpendicular to the
board. Avoid bending the connectors. Also avoid using undue force to connect or disconnect the
connectors or cables, which may result in fire, electrical shock, or damage.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
Caution
yDo not use the SATA Mirror Drive in locations subject to vibration or shock exceeding the specified
values. Usage in such locations may result in malfunctions or disk failure.
yDo not use the SATA Mirror Drive in locations or conditions susceptible to condensation. Rapid
temperature change may cause condensation to form in the SATA Mirror Drive. If you think
condensation has occurred, allow the SATA Mirror Drive to acclimate to the new environment. When
there is a rapid temperature change, avoid using the SATA Mirror Drive until it reaches the new
ambient temperature.
yDo not place the SATA Mirror Drive near electronic components with strong electromagnetic fields,
such as televisions or loudspeakers.
Usage of the SATA Mirror Drive in such locations may result in malfunctions or disk failure.
yTurn off the power before moving the unit enclosing the SATA Mirror Drive. This will prevent
damage to the HDD and other internal components of the SATA Mirror Drive.
yDo not turn on the power immediately after turning it off, or turn off the power immediately after
turning it on. Leave at least 20 seconds in-between successive operations involving power on or off.
This will help prevent damage or malfunction to the mounted HDD. The HDD motor spindle requires
about 20 seconds to stop rotating and come to a full rest. In addition, when removing the correctly
functioning drive unit for replacement, turn off the power and wait for at least 20 seconds.
yDo not remove a fully functional drive unit while the power is still on. The SATA Mirror Drive
controller unit will consider the drive unit as failed if it is removed. Removing a fully functional drive
unit may also damage the disk heads and platter inside the HDD.
yStore the SATA Mirror Drive in the antistatic bag. Leaving this product unpacked and unused for a
long period of time may lead to malfunction or disk failure.
yAvoid applying excessive pressure to the covers of the drive unit, which may lead to malfunction or
disk failure.
yAfter unpacking from transport, ensure first that each disk drive is properly inserted before turning on
the power.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
Important
yBack up all important data stored in the SATA Mirror Drive to a suitable storage medium, such as
tape drive or MO drive. This product's mirroring technology prevents data loss even if one drive unit
fails. However, if two drive units fail at the same time or if a non-redundant part fails, data loss may
still occur. Additionally, accidental deletion of data or equipment damage may also result in data loss.
yDo not block the ventilation openings of the HDD. Lack of cooling airflow may lead to hard disk drive
failure.
yWait at least 10 seconds after the access indicator has stopped flashing before initiating the
shutdown procedure for your host computer. The SATA Mirror Drive uses cache memory to store
the data frequently accessed from the HDD. Except in emergencies, you must follow the operating
system's shutdown procedures. Failure to so may result in loss of data stored in cache memory.
yNever remove or exchange the drive units, except to replace failed controller units or drive units,
since the SATA Mirror Drive controls the drive units by using its serial numbers. Thus, removal or
replacement may result in failure to boot up the host computer.
yWhen installing it in the host computer's bay, mount the SATA Mirror Drive securely using the
mounting screws provided (0.49 Nm is recommended).
yIn the event of a drive unit failure, it may take up to 15 seconds to start up the SATA Mirror Drive.
The host computer may even fail to recognize it due to BIOS timeout settings.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
Handling Static-Sensitive Device
To prevent damage to components due to static electricity, observe the following precautions when
handling this product.
yBefore handling the SATA Mirror Drive or other static-sensitive devices, touch a metal object, such
as the metal enclosure of the host computer, to discharge any static electricity from your body.
yAlways handle components carefully. Never touch exposed circuitry.
yWhen replacing controller units or drive units, or when moving the SATA Mirror Drive, place the
antistatic bag used in wrapping the product during shipment on a flat, level surface. Use this as your
SATA Mirror Drive working area.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
SATA Mirror Drive Installation Important Points
When installing the SATA Mirror Drive in the host computer, ensure that the drive unit is installed
horizontally, as in <A> below.
Do not install the unit vertically, i.e. with the connector facing either up or down, as in <B>.
Furthermore, when installing the unit on its side as in <C>, consult first with your distributor.
<A> Drive unit in horizontal position
<B> Drive unit in vertical position
<C> Drive unit on its side
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3.5" Form Factor Mirror Drive SATA Model User's Manual
Contents
Introduction .............................................................................................................................................i
To ensure the safe use of this product:................................................................................................ii
Warning .........................................................................................................................................iii
Caution..........................................................................................................................................iv
Important .........................................................................................................................................v
Handling Static-Sensitive Device.........................................................................................................vi
SATA Mirror Drive Installation Important Points................................................................................vii
Contents...............................................................................................................................................viii
1. 3.5” Form Factor SATA Mirror Drive Functions............................................................................1
1.1 Features....................................................................................................................................1
1.2 Mirroring ...................................................................................................................................1
1.3 Cache Buffer Function.............................................................................................................2
1.4 Data Rebuilding........................................................................................................................2
1.5 Revival Reconstruction ...........................................................................................................2
2. Outline..............................................................................................................................................3
2.1 Part Names ...............................................................................................................................3
2.2 Dimensions...............................................................................................................................4
2.2.1 SATA Mirror Drive..............................................................................................................4
2.2.2 5-inch Bay Mirror Drive Installation Attachment ............................................................5
3. Installation .......................................................................................................................................6
3.1 DIP Switch Settings .................................................................................................................6
3.2 Mounting in the Host Computer..............................................................................................6
3.3 Cable Connection.....................................................................................................................7
3.4 Turning on The Main Power ....................................................................................................7
4. Settings............................................................................................................................................8
4.1 DIP Switch.................................................................................................................................8
4.1.1 Operating Mode (Do not change) ....................................................................................9
4.1.2 Write Cache Mode.............................................................................................................9
4.1.3 Revival Reconstruction....................................................................................................9
4.1.4 Buzzer................................................................................................................................9
5. Status Display................................................................................................................................10
5.1 Indicator..................................................................................................................................10
5.1.1 Access Indicator .............................................................................................................10
5.1.2 Drive Status Indicator.....................................................................................................10
5.1.3 Buzzer..............................................................................................................................11
5.2 External Output Signal ..........................................................................................................12
5.2.1 Status Signal ...................................................................................................................12
5.2.2 External LED Connector.................................................................................................14
5.2.3 Buzzer Stop Connector ..................................................................................................15
6. Trouble shooting...........................................................................................................................16
6.1 Trouble indication ..................................................................................................................16
6.2 Replacing Drive Unit..............................................................................................................17
6.2.1 Replacement of 1 Drive Unit ..........................................................................................17
6.2.2 Replacement of Both Drive Units ..................................................................................18
6.3 Controller Unit Replacement.................................................................................................19
6.3.1 When both drive units are functioning normally..........................................................20
6.3.2 When one drive unit has failed:.....................................................................................20
6.4 Other problems ......................................................................................................................21
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3.5" Form Factor Mirror Drive SATA Model User's Manual
Appendix-A Specifications..................................................................................................................22
Appendix-B Accessories .....................................................................................................................23
Appendix-C Factory Default Setting...................................................................................................24
Appendix-D Replacement Parts..........................................................................................................25
Information............................................................................................................................................26
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3.5" Form Factor Mirror Drive SATA Model User's Manual
1. 3.5” Form Factor SATA Mirror Drive Functions
Incorporating two SATA 2.5-inch Hard Disk Drives, the STR-V 3.5” Form Factor SATA Mirror Drive
uses mirroring technology to safeguard data and to provide uninterrupted operations.
Since the host computer will recognize the SATA Mirror Drive as a standard SATA HDD, installing the
SATA Mirror Drive simply involves connecting it to a SATA cable from the host computer.
1.1 Features
zSupports Mirroring technology (RAID Level 1) implemented via hardware thereby reducing system
overhead.
zIn the event that one of the drive unit fails, the SATA Mirror Drive will continue to function,
maintaining data integrity.
-When the failed disk is replaced with a new replacement disk, data rebuilding will begin
automatically.
-Hot plug function is supported at drive interface thereby improving system reliability.
zBased on the industry standard Serial ATA interface, the SATA Mirror Drive can be used like any
other standard Serial AT HDD.
-No special device drivers needed.
-Compatible with most operating systems
zCompact size
-3.5” HDD Form Factor Full Compliant
-101.6 mm x 147 mm x 25.4 mm (W x L x H)
zSerial ATA Interface conforming to ATA/ATAPI-7 Specifications
-SATA-Ⅰwith a maximum data transfer speed of 1.5Gbps at the host interface
-Uses two 2.5-inch SATA drives that supports a maximum data transfer speed of 1.5Gbps
zDip-switch-selectable operation mode and function
zSelf-Diagnostics capability - Power On Self Test (POST) is performed every time the Mirror Drive
is turned on.
zAutomatic data reconstruction every time a failed drive is replaced.
-Accepts and processes host commands even during data reconstruction.
zCache function feature for improved system performance.
zVisual and Audible Status Indicators
-Internal buzzer for audible alarms.
-LED Indicators are provided for direct and visible status checking of each drive and the Mirror
Drive.
-External Status Bit connector is available for special customer-specific indicators.
1.2 Mirroring
Mirroring technology involves writing of data to two drive units simultaneously. If one drive unit fails, data
is written to and read from the other drive unit.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
1.3 Cache Buffer Function
The SATA Mirror Drive is equipped with a large cache memory capacity. With write cache mode
enabled, the SATA Mirror Drive will signal completion of command processing to the host computer
when data is written to cache memory. The performance will be improved by writing accumulated data to
the HDD when the host computer is not accessing the SATA Mirror Drive. Write cache mode is enabled
thru a DIP Switch. The default setting at shipment is "enabled".
Always observe the shutdown procedure specified for the host
computer’s operating system. In delicate situations, try to wait at
least 10 seconds to be sure that both the access indicator and the
drive status indicator have stopped flashing before shutting off the
power. Turning off the power while the access indicator or the
drive status indicator is still on may result in loss of data currently
located in cache memory.
Important
1.4 Data Rebuilding
If a failed drive unit is correctly replaced, data rebuilding (the copying of all data from the fully functional
drive unit to the new replacement drive unit) will start automatically.
During data rebuilding, the drive status indicator of the fully functional drive unit will light green. The drive
status indicator of the replacement drive unit will blink orange every one second.
Caution Do not turn off the host computer while the SATA Mirror Drive is still
rebuilding the data to prevent loss of data or failure.
When a sector of the fully functional drive unit can not be read during data reconstruction, the SATA
Mirror Drive skips copying the bad sector and continues to reconstruct the remaining data. These
skipped sectors will no longer be readable. Once some data is written to this sector, it can be read
correctly again.
If the data recovery process skips some sectors during data
rebuilding, then the data on these sectors will be lost.
Important Periodic backup is recommended.
1.5 Revival Reconstruction
When an error occurs in a drive unit and the mirror controller cannot get the response from the drive for
30 seconds, the controller will issue the reset command to the drive and check its status again.
If the drive recovers, the SATA Mirror Drive returns to the normal operation. But if not, the controller
treats the drive as a failed drive.
The function “Revival Reconstruction” turns the power of the drive OFF/ON. And if the drive status
becomes ready, reconstruction is started.
Revival reconstruction is executed up to two times. After the same error occurs three times, the SATA
Mirror Drive will remain in Degraded Mode. Then the failed drive status indicator (LED) will light orange.
The function can be enabled /disabled by Dip Switch. Factory default is “enabled”.
The SATA Mirror Drive still responds to the host normally even during reconstruction. After the
reconstruction is finished, the SATA Mirror Drive returns to normal mode automatically.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
2. Outline
2.1 Part Names
Power Connector
SATA Connector
Controller Unit
Dip Switch
Status Signal Voltage Selection Switch
Access LED
MODEL: AXRE-U***SA*←Model Name
EC: YB**** ←Verion
S/N: ********* ←Serial Number
Drive 1 LED
Drive 2 LED
External LED ConnectorStatus Signal connector
Buzzer Stop Signal Connector
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3.5" Form Factor Mirror Drive SATA Model User's Manual
2.2 Dimensions
101.6
取付け用ネジ穴(3ヶ所)
144.5
41.6 60 16.9
25.4
6.4 3.2 95.2
6144.5
3.2
3-#6-32UNC
ユニファイ並目ネジ
ユニファイ並目ネジ
取付け用ネジ穴(4ヶ所)
4-#6-32UNC
対面も同等
2.2.1 SATA Mirror Drive
Unit：mm
6
1
.0
Mounting Screw Holes
60.0
Mountin
g
Screw Holes
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3.5" Form Factor Mirror Drive SATA Model User's Manual
2.2.2 5-inch Bay Mirror Drive Installation Attachment
取付け用ネジ穴（4ヶ所）
4-#6-32UNC
ユニファイ並目ネジ
対面も同等
Mounting Screw Holes
Unit：mm
146.0
43.0
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3.5" Form Factor Mirror Drive SATA Model User's Manual
3. Installation
3.1 DIP Switch Settings
Before mounting the SATA Mirror Drive in your host computer, double-check the DIP Switch settings.
Refer to "4. Settings" for the configurations of the DIP switch. For default settings, refer to " Appendix-C
Factory Default Settings."
Caution When setting the switches and attaching the cables, ensure first that
the power supply of the host computer is turned off.
3.2 Mounting in the Host Computer
When mounting in the host computer, use the attached mounting screws and the specified mounting
holes. The mounting screw hole locations are shown in " 2.2 Dimensions."
An example of a mounting screw hole location is shown below.
Mounting Screw
Mounting Screw
Mounting Screw
Mounting Screw
Mounting Screw
Mounting Screw
Mounting Screw
Refer to「4.1.4 BUZZER」
Mounting Screw
When installing into the host computer, provide sufficient cooling in
order to ensure that the surface temperature of the drive unit remains
below 50°C.
Caution
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3.5" Form Factor Mirror Drive SATA Model User's Manual
3.3 Cable Connection
<1> Connect SATA power cable that supplies DC +5V.
<2> Use a standard SATA signal cable to connect to the host computer.
電源コネクタ
Serial ATA コネクタ Power Connector
SAT
A
Connector
3.4 Turning on The Main Power
Before turning on the host computer, gently press the front face of each drive unit to confirm that these
are firmly inserted and verify if the lever lock is firmly fixed.
Next, turn on the host computer’s main power supply and check if the host computer detects the unit
correctly.
Push the drive units
and verify if the units
are firmly inserted.
Caution Before turning on the host computer, make sure that both the Signal
and power cables are attached properly.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
4. Settings
4.1 DIP Switch
The DIP Switch can be used to change the settings of Write Cache mode, DMA setting Revival
Reconstruction Feature and Buzzer Enable/Disable Features of the SATA Mirror Drive.
It is located on the upper right side of the sub-card (at the back of CN13).
Since the SATA Mirror Drive is a high-speed and reliable storage unit, its default DIP Switch settings
are set to maximize its performance.
12345678
ON
DIP Switch Functions Default Switch position
S1
S2
S3
Mode Bit 1,2,3
（Normal Mode）OFF（Normal）
S4 Reserved OFF
S5 Write Cache OFF（Enabled）
S6 Revival Reconstruction
OFF（Enabled）
OFF（Enabled）
S7 Buzzer
S8 Reserved OFF
Except for S6 & S7, turn off the power of the host computer before
changing the setting of the switches.
（The above diagram shows the default factory settings before
shipping.）
Caution
Do not change the Mode Bit switches (S1､S2､S3､S4) and S8.
Otherwise, performance and function variations may occur in the
unit.
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3.5" Form Factor Mirror Drive SATA Model User's Manual
4.1.1 Operating Mode (Do not change)
The operating mode switches (S1､S2､S3､S4 & S8) are set to normal mode (mirror mode). Do not
change this setting.
Important Changing the operation mode switches will result in loss of data.
4.1.2 Write Cache Mode
This bit sets the write cache mode. If set to "OFF" (Default Setting meaning Write Cache Enabled), the
SATA Mirror Drive will signal completion of command processing to the host computer when the data
has been written to cache memory. If set to “ON”, the SATA Mirror Drive will signal completion of
command processing to the host computer when data is actually written to the drive unit.
Always observe the shutdown procedure specified for the host
computer’s operating system. In delicate situations, try to wait at
least 10 seconds to be sure that both the access indicator and the
drive status indicator have stopped flashing before shutting off the
power. Turning off the power while the access indicator or the drive
status indicator remains lit may result in loss of data currently located
in cache memory.
Important
4.1.3 Revival Reconstruction
If the bit is set to "OFF" (Default Setting meaning Revival Reconstruction Enabled), the SATA Mirror
Drive will attempt to do data reconstruction after Error Recovery Procedure fails while in Retry Mode.
The SATA Mirror Drive will not remain in Degraded Mode but instead, will automatically do data
reconstruction to trying to revive the drive up to two times.
4.1.4 Buzzer
If the bit is set to "OFF" (Default Setting meaning Buzzer Enabled), the buzzer will sound when any error
is detected. In the event of a drive unit failure, the buzzer will continue to sound until the failed drive unit
is replaced. The buzzer can be stopped if the switch position is changed to “ON”.
Set back the buzzer to "OFF" after the failed drive unit has been replaced.
When an external bracket is used for the 5" Drive Bay installation, please make sure that Bit 7 setting of
the Dip Switch is set to Enable. The buzzer sound can be turned ON and OFF through the Buzzer switch
in the external bracket. If the buzzer is turned OFF prior to drive replacement, slide it back to ON after
the new drive unit has been inserted.
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