Strack Eloflex Series User manual

2
Thanks and good luck!
Thank you for choosing an Eloflex as your power wheelchair. It means a lot to us because
our vision is to make people’s everyday life a little easier and to give people with disabilities
a greater freedom. We hope you experience both with the help of your Eloflex.
We believe that you will enjoy much of your new power wheelchair. This manual contains
important information on safety, use and care. We encourage you to read through this enti-
re documentation before using your Eloflex for the first time. We also suggest that you train
to run your Eloflex on a secluded, open and level surface before using it in other contexts.
Eloflex power wheelchair is designed for users with many different needs. Decide whether
Eloflex is suitable for the user is always taken by the ordinator or dealer together with the
user himself. Eloflex accepts no responsibility for cases where the power wheelchair is not
adapted to the user’s needs.
An Eloflex should primarily be used in its standard design. If the power wheelchair has to
be adapted or altered in any way, it must only be carried out by your assistant center or by
Eloflex. Please note that damages and faults caused by non-compliance with the opera-
ting instructions or due to poor maintenance are not covered by the warranty.
Good luck and great joy with your Eloflex.
Drive carefully!
Content Page
Intended use 3
Folding 4-5
Install the joystick 6
Charging instructions 6
Change the seat width 7
Manual driving 7
Anti-tip device 7
Joystick 8
The Footrest 9
The Backrest 10
The Armrest 11
Disassemble & assemble - model D2 12
Fold joystick 13
Raise & lower seat - model P 13
Transport & storage 14
Accessories 15
Driving 16-17
Safety 18-19
Technical specifications 20
Contact 20

3
Type classification and intended use
Eloflex power wheelchairs have been developed for people
who have difficulty walking or cannot walk at all, but who
have vision ability, physical ability and mental ability to control
an power wheelchair.
The Eloflex power wheelchair is sufficiently compact and
flexible for indoor use, but the chair is also suitable for
outdoor use. The chapter ”Technical data” at the back of this
document contains information on speed, turning radius,
range, maximum lifting capacity and maximum weight for
the user and so on. We encourage you to read all safety
information in the chapter ”Safety” in this document.
Eloflex is tested and approved according to EN12184: 2014
- class B (indoor and outdoor use). Eloflex is also approved
according to ISO-7176, IEC60601 and the batteries are
approved according to UN38.3
Eloflex power wheelchairs meet the applicable requirements
of the EU Regulation (2017/745), the Medical Device
Regulation (MDR), which ensures the safety and performance
of medical devices..
Class 1 conformity assessment / CE marking has been
issued in accordance with the Medical Directive 93/42 EEG /
MPG (Medical Devices Act) and applies only to the complete
product. The CE marking will be void if you use replacement
components or accessories that have not been approved for
this product.
Needs
The purpose of an Eloflex power wheelchair is to
compensate for an injury or disability, which is why it is
recommended in
the following circumstances:
• If the user has the inability to walk or very limited ability
to walk, which makes it difficult to move in his / her own
home.
• If there is a need to leave the home to get out or to visit
places that are normally visited in order to carry out everyday
affairs.
• When the user has difficulty getting to, or performing work
or activities because of his / her mobility disabilities.
It is advisable to use Eloflex power wheelchairs both indoors
and outdoors, if it is not possible to use hand-operated
wheelchairs due to mobility problems, but it is still possible to
properly handle power wheelchairs.
Accessories
Chargers and bag with simpler tools are available when
delivered in the storage bag under the seat.
Utility
Only use the Eloflex power wheelchair when fully functional.
Otherwise you put yourself and others at risk. The following
list does not include all possible situations. It describes only
certain situations that may affect the usability of the power
wheelchair.
• Do not use the power wheelchair if the batteries are
defective or deformed
• Do not use the power wheelchair if the engine is jerky or
makes abnormal noise
• Do not use the power wheelchair if the brake function
appears to be wrong
• If your tires are worn, contact your assistant center or
dealer
• If you notice any damage to the seat belt, armrest, seat,
backrest, joystick or other part of the chair, contact your
assistant center or dealer.
• If you notice any damage to the electrical system (cables,
batteries, chargers, etc.), please contact your assistant
center or dealer
Warranty
You always have a two-year warranty on your Eloflex power
wheelchair. The warranty conditions are in line with the
applicable national and general terms and conditions and
rules and regulations. The detailed warranty conditions can
be downloaded at www.eloflex.eu. Note that you should save
the original carton for your Eloflex during the warranty period
(the carton can be folded together and set aside).
Life span
The estimated lifetime of an Eloflex is 5 years. However, the
life of the product is largely affected by how it is used and
managed. An Eloflex can have a much longer life if you take
care of it in a good way and only use it in line with the
information in this document.
Safety regulations and risks
PLEASE READ THE SAFETY INSTRUCTIONS FROM THE
PAGE 16 BEFORE YOU USE YOUR ELOFLEX.
Intended use

4
Folding
Fold up
Step 1
Place the folded chair on the ground as
shown on the right. Grasp the backrest
and pull upwards to open the chair.
Hold on with one hand on the seat
cushion.
Collapse
Step 1
Open the lock as shown in the pictures
to the right.
Step 2
Put one hand on the front of the seat
cushion. Grasp the top of the backrest
with the other hand and fold it forward.
Push the chair together according to
the pictures on the right.
Step 2
Close the lock - this is very important!
”Klick”
It is very
important
that you close
the lock before using the
power wheelchair.
F P D2 L H

5
Folding
Fold up
Stand behind the chair and push the
seat edges downwards.
Fold
Stand behind the chair and lift the seat
edges upward.
Fold the backrest
You can fold the upper part of the
backrest during transport by pressing
the two locking buttons and folding the
backrest backwards.
X

6
Install the joystick
Step 1
Mount the joystick in the tube under the
armrest and tighten the screw in the
desired position.
Step 2
Assemble the cable connectors and
gently rotate until the pins enter the
holes and the grooves in the two
connectors engage. Then screw the
sleeves together on each contact.
IMPORTANT!
Be careful not to
damageor bend the
pins in the connector.
IMPORTANT!
NEVER connect
the charger directly
to the battery.
This is how you charge
Start by turning off your Eloflex (all lights
on the joystick should be off). Connect
the charger to the socket on the front
of the joystick. Make sure that the
contacts’ position matches each other.
Then plug the charger’s power cable
into a wall outlet.
Charging is indicated by a lamp on the
charger. Red lamp means that charging
is in progress. After about three
hours, the batteries are charged at 90
percent. The chair can now be used
again.
After about 5-8 hours, the light on the
charger becomes green and the batte-
ries are fully charged. During charging,
the charger itself becomes warm, and
this is normal. For maximum battery life,
charging. Charging instructions should
take place for about five hours when
Charging instructions
the bar on the battery indicator at the
joystick has dropped to one third (when
three of the lights are green).
The batteries will not be damaged by
maintenance charges but for maximum
battery lifespan we recommend that
you disconnect the charger when the
batteries are fully charged. Charging
the batteries can be done
down to -10 degrees. When charging
in lower temperatures, the batteries will
not get fully charged.
If your Eloflex is used in minus degrees,
the mileage is affected. For example,
at -10 degrees, the mileage can be
reduced by up to 50 %.
F P D2 L HX
F P D2 L HX

7
You can increase the seat width by
moving out the armrests using the
widening kit. You can choose to
increase the seat width by 5 or 10 cm.
Step 1
Loosen the armrests on each side by
unscrewing its two brackets.
Step 2
Fit the widening sleeve between the
chair and the armrest. Reinstall the
armrests.
You buy the widening kit where
you bought your Eloflex.
Change the seat width
Turn off the power wheelchair with the
joystick. Then push the red levers on
the motors (see picture) to disconnect
the magnetic brakes. In this position,
the chair can be rolled manually.
Note! If the user uses the chair without
assistance, the magnetic lock of the
chair must always be switched on.
Manual driving
ON OFF
IMPORTANT!
NEVER kick on the red
levers with your foot.
Only use your hands.
Anti-tip device
For safe driving, the anti-tip devices
must always be in their outer position.
1. Loosen the thumbscrew.
2. Pull out the anti-tip device.
3. Tighten the thumbscrew.
NOTE! The anti-tip devices must
always be extended when using
the chair. 1
2
F P D2 L HX
F P D2 L HX
F P D2 L HX
1
2

8
Power on and off
Battery status
Reduce speed Increase speed
Joystick Horn
USB connector
Joystick
Joystick: Controls the
chair’s speed and direction.
Power on and off:
Press to turn your Eloflex on
and off.
Horn: Press to call attention.
Battery status: This
indicates how much power is
left in the batteries. When the
batteries are fully charged, all
the lights illuminate. As the
batteries are emptied, the
lights go out in turn. Charge
when two-thirds of the lights
go out.
Speed indicator: All bars
light = max speed.
Increase speed: Press to
increase the chair’s maximum
speed.
Minska hastigheten:
Press to reduce the chair’s
maximum speed.
1
1
2
2
TIP:
Use the USB
connector on the
underside of the
joystick to charge
your mobile phone.
F P D2 L HX

9
You can change the height of the
footrest in two fixed positions.
Remove the black plastic cover from the
four nuts. (1)
Tighten the retaining screws while
holding the nut.
(2)
Refit the footrest in the other mounting
hole. If the footrest does not remain in
the raised position, you can adjust the
inertia of the footrest by tightening the
fixing screws
(2)
.
Footrest
Adjust the footrest
For easier entry and exit, the footrest can be folded up as shown down below.
1
2
Footrest
Fold up the footrests
For easier entry and exit, the footrests
can be folded up as shown on the right.
Fold out the footrests
The footrests can also be folded aside
by loosening the lock on the inside.
Remove the footrests
You can remove the entire footrest from
the chair by lifting it upwards when it is
in out folded position.
F P D2 L H
X

10
Adjust the height
You can steplessly adjust the height of the
backrest.
1. Loosen the knobs behind the backrest
2. Pull up the backrest to the desired height.
3. Tighten the lock knobs.
4. If necessary, adjust the backrest cover to
the desired position.
Adjust the backrest
Adjust the inclination of the backrest
by loosening the adjusting bolts and
positioning the backrest in an angled
position that feels comfortable. You can
choose between 2, 11 and 22 degree
angles.
Backrest
Adjust the backrest
Adjust the angle
You can set the backrest slope in three
different positions.
Do this
1. The locking pins for the backrest
angle can be found at the bottom
behinde the backrest.
2. Pull out the pins and change the
angle to the desired position.
3. Make sure the lock pins are in their
internal position before using the chair.
(See picture)
1 2
3
Adjust the back
Fold up the trim of the back by pulling
it. Tighten the Velcro straps for a
comfortable sitting position. Then fold
the trim down and press lightly so that
it gets stuck in the Velcro strips.
F P D2 L H
X

11
You can fold up the armrest to facilitate
getting in and out of the chair.
Press the lock button and then fold the
armrest upwards.
Lift the armrests
PUSH
IMPORTANT!
Always keep
both armrests
folded down
when traveling in the chair.
To lift the armrests up and down, first
loosen the lock by turning the locking
lever half a turn. Then lift the armrests.
Lift the armrests
It is important
that you lock
the armrests
when you
fold them down again
by turning the lock lever
back half a turn.
For optimal seating comfort, you can
adjust the height of the armrests.
1. First release the lock by lifting the
lock lever.
2. Then raise or lower the armrests to
the desired height.
3. Lower the locking lever.
Adjust the armrests
OPEN
LOCKED
F P D2 L
X
H
LIFT

12
Disassemble and assemble
Dissemble
Step 1
Fold the chair and put it upright. Make
sure that the anti-tip devices are facing
forward when you raise the chair so
that the lower part can stand on its
own.
Step 2
Push down the handle of the locking
mechanism while lifting the upper
part off the lower part. The upper part
then stands firmly with the help of the
locking hook.
Assemble
Step 1
Lift the upper part and place it in the
correct position using the guide rails on
the lower part. The locking mechanism
will lock automatically.
The connector is connected when
docking the upper part.
Step 2
Fold up the chair again. It is important
that you close the locking hook before
starting the power wheelchair and
using it.
D2
1
1
2

13
The smart joystick mount allows the
user to quickly lower the joystick
without removing it. This means that
you get closer to the edge of the table,
which gives a better sitting position.
1. Lift the lock lever to release the
joystick.
2. Gently pull the joystick forward.
Then let the joystick hang straight
down.
Fold down the joystick
You can raise the seat and at the same
time tilt it forward for easier getting in and
out.
Raise the seat
1. Make sure the wheelchair is in the
locked position and that the power is on.
2. Fold up the footrest.
3. Put both feet on the ground
4. Press and hold down the plus
button (arrow 1) on the joystick.
5. Release the button when the desired
height has been reached.
Lower the seat
1. Make sure you are sitting firmly and
in the middle of the seat.
2. Press and hold the minus button
(arrow 2) on the joysticken
3. Release the button when the seat
is at the bottom of its basic position.
Raise and lower the seat
IMPORTANT!
Never drive
the chair
with the
seat raised.
21
P D2 H
P

14
• To lift the chair, it is recommended that the chair is first folded.
• A folded chair can be put in the luggage of a car or set in a
wardrobe.
• If the chair is not to be used for a while, we recommend that
the batteries be fully charged before the chair is set aside.
• The chair should be stored indoors in frost-free, dry and
ventilated areas. Storage temperature 0-30 degrees.
• When transporting by bus or by handicap transportation, the
Eloflex must be attached to the fastening points shown in the
pictures at the bottom. Note that Eloflex is not tested as a car
seat. We therefore always recommend that the user moves
over to the car’s own seats.
Transport and storage

15
You can make your Eloflex even smarter and adapt it to your own, individual
needs with our accessories. We are constantly developing new accessories.
ELOFLEX HEADREST
The headrest makes your Eloflex more
personalized and useful, even for
those requiring a little extra support for
the head and neck.
ELOFLEX ATTENDANT CONTROL
With one of our attendant controls,
the person behind can easily drive
the power wheelchair without using
muscle power.
ELOFLEX PREMIUM CUSHIONS
With one of our premium cushions,
you can further adjust your seating
comfort. We have both thicker and
air-filled cushions.
ELOFLEX COVER
When you want to be a little extra
careful with your Eloflex when
transporting, when you check in on the
flight or load the wheelchair in the car.
ELOFLEX RAMPS
Easily load your Eloflex into the car
with the help of load ramps that are
collapsible and easy to lift.
ELOFLEX GEL-FILLED WHEELS
Our gel-filled wheels provide extra
comfort when driving on uneven
surfaces and you never have to worry
about getting a puncture.
ELOFLEX ADJUSTABLE LEG RESTS
The adjustable leg rests individually
adapt your Eloflex. We also have
extensions to the standard footplate.
ELOFLEX SIDE BAG
Eloflex side bag gives you the
opportunity to securely store things
you need close at hand.
ELOFLEX JOYSTICK EXTENSION
The joystick extension allows tall users
to sit comfortably with the arm when
driving the Eloflex.
Accessories

16
DRIVING
There is a risk of injury by tipping the wheelchair.
• Only drive in inclines that do not exceed the
maximum allowable slope
• Always use anti-tippers when traveling with Eloflex
• Driving downhill should always be done at a lower
speed
• Avoid areas where there is a risk of icy or slippery
surfaces
• Never try to drive up or down stairs with your power
wheelchair
• Never drive over obstacles higher than the
recommended maximum height
• Avoid rapid movements with the joystick and
sudden changes in driving direction while driving
Risk of being stuck in remote places.
• A user with greatly reduced mobility should not
drive longer distances outdoors alone
Risk of injury if one foot slips off the footrest and falls
under the powered wheelchair while driving.
• Always place your feet in the middle of the footrest
while driving
Risk of injury if you collide with other objects in
narrow passages.
• Drive through narrow passages with the lowest
speed and greatest attention
There is a risk that the wheelchair will tip over if the
anti-tip devices are removed, damaged or mounted
at a position that deviates from the standard
mounting.
• The anti-tip devices must always be mounted when
the power wheelchair is used
• The anti-tip devices only work on a solid surface.
On soft surfaces such as lawns and snow, the
anti-tip device can lose its effect. Therefore, drive
extremely carefully on soft surfaces.
Safety instructions when driving

17
Driving
Read
The user must read these safety and driving instructions
before using the Eloflex power wheelchair.
Practice
Practice makes perfect. Train to drive your Eloflex together
with an assistant by starting on an open plan surface,
preferably outdoors, before using your power wheelchair
among other people, in stores or restaurants etc.
• Move forward by moving the
joystick slowly forward.
• Stop by releasing the joystick.
Reverse
Reverse by moving the joystick slowly backwards.
To stop, release the joystick. Remember to always
look backwards before you start reversing to be sure
that no person or thing is in the way.
Spin
Spin by moving the joystick gently sideways. Take
care so nothing is in the way of the sides when you
spin.
Turn
Turn as you drive by gently moving the joystick sideways in
the same direction you want to turn. Always lower the speed
when turning.
Obstacle
Practice avoiding and passing obstacles. Move the
joystick sideways while driving forward to avoid
obstacles. Remember to lower the speed as you
approach obstacles.
Fast driving
Fast driving: Press the joystick in the forward position if you
want to drive fast. Remember to retract the joystick and lower
the speed as soon as you feel insecure, whether you are
turning or approaching an obstacle
Run over obstacles
Run over obstacles: Drive slowly to the obstacle and make
sure the front wheels are in the direction of travel. Then move
the joystick slowly forward while leaning backwards to drive
over the obstacles Eloflex is tested and approved for ob
stacles up to a maximum of 6 cm.
Run on slope
Driving on slopes: Try driving straight up or down for an
inclined surface. Lean slightly forward as you drive up, and
backwards as you drive down, to maintain the center of
gravity. Avoid driving sideways if possible and compensate for
any side slope by leaning in the opposite direction. Always
drive slowly on slopes. Avoid surfaces that tilt more than 9
degrees.
Elevators
Using the elevator: Remember to check the width of the
elevator door and how quickly the door is closed before you
enter the lift. Keep in mind that you may have to reverse out of
the lift if it is not large enough to allow you to turn around
Driving on the road
Driving on the road: Drive primarily on sidewalks,
walkways and cycle paths and, ultimately, on busy
roadways with your Eloflex..
Cross the roadway
Crossing the roadway: if possible, always choose to cross
the road at a pedestrian crossing. Pay attention to intersecting
cars. Use chamfered part of the pavement if available. Avoid
curbs higher than 6 cm.

18
SAFETY
There is a risk of personal injury if the power
wheelchair is used for purposes other than those
described in this document.
• Use the power wheelchair only according to the
instructions in this manual (see above, chapter ”Type
classification and intended use”)
There is a risk of personal injury if the power
wheelchair is used for reduced driving ability.
• Do not use the wheelchair when your driving skills
are impaired due to, for example, illness, medication
or alcohol.
There is a risk of injury if the power wheelchair is
involuntarily moved.
• Switch off the wheelchair before boarding and
exiting or if there is a risk that you, another person or
an object could come in contact with the joystick.
• When the motors are disengaged, the brakes do
not work. Therefore, the wheelchair must only be
pushed on flat ground, never on slopes. Never leave
the wheelchair in or near slopes with disengaged
motors.
There is a risk of personal injury if the powered
wheelchair is switched off during travel with, for
example, the on / off button or by tearing off a cable,
as it stops with a hard jerk.
• Release the joystick when braking in an
emergency. Then the wheelchair stops automatically.
There is a risk of injury due to falls from the
wheelchair
• Do not move forward, do not bend forward
between the knees and do not lean over the
wheelchair edge, for example to reach objects.
• Always use a seat belt and re-adjust it before each
trip.
• Drive as close to the new seat as possible when
transferring to another seat.
There is a risk of personal injury if the maximum
permissible load is exceeded.
• Observe the maximum permissible load (see
chapter ”Technical data” at the back of this
document).
• The power wheelchair may only be used by a
single person. Never use the wheelchair to transport
more than one person at a time.
There is a risk of personal injury and damage to the
wheelchair if the lock is released when folding is not
properly clamped when the power wheelchair is
used.
• If the power wheelchair’s lock has not clicked into
place properly, the chair can suddenly collapse
when used, which can cause you to fall out of the
wheelchair.
• Always ensure that the locking hook is in a correct
position before using the power wheelchair.
There is a risk of personal injury and crushing
damage when folding the wheelchair.
• Always fold and raise the power wheelchair as
described in the operating instructions.
• Pay attention so that none or nothing is squeezed
when folding and unfolding.
There is a risk of personal injury and damage to the
wheelchair if it is used in damp areas.
• The power wheelchair must not be used during
showering.
• The power wheelchair must not be used when
bathing.
General safety instructions

19
Safety
Crossing railway tracks
Always cross the railway track straight from the front, never
obliquely from the side. Never cross the railway tracks alone,
always have someone with you who can help you.
Sharp edges
Be careful when driving on steep slopes, as the chair is likely
to break. Eloflex is tested and approved for gradient with a
maximum of 9 degrees. Always have someone with you who
can help you.
High edges
Be careful when driving up or out for an edge. Eloflex is tested
and approved for edges up to a maximum of 6 cm. Always
have someone with you who can help you.
Transfer
We recommend that you always have someone who can
help you with transfers to and from your Eloflex. Always turn
off the power before starting the movement. Always lift up the
armrests and footrest before moving to make getting in and
out of the chair easier.
Don’r repair on your own
Never try to repair a broken power wheelchair on your own.
If you try to repair the chair yourself, the warranty does not
apply. Always turn to Eloflex or to the shop or assistant center
that sold / prescribed the chair. Never modify your power
wheelchair on your own.
No toy
Never allow children who do not normally use an power
wheelchair to sit on or use your Eloflex
Cleaning
Never clean your Eloflex with running water. Only wipe it with
a damp cloth. If your Eloflex is slow to fold up and together,
you can lubricate the joints with oil or silicone spray
Beware of heat
Never leave your Eloflex in direct sunlight or near a heat
source as the batteries may be damaged. Never be near
open fire with your Eloflex. You can use your Eloflex from -10
degrees up to +45 degrees. At freezing temperatures, the
range can be affected.
Storage
Keep your Eloflex out of the reach of children when not in use.
The chair should be stored indoors in frost-free, dry and
ventilated areas. Storage temperature 0-30 degrees.
The charger
The charger must never be covered when used to charge
your Eloflex. The charger becomes hot and there is a risk of
accident or injury.
Batteries
Never store the batteries in direct sunlight or in a location that
can reach below zero temperatures. The batteries should be
stored in a dry and ventilated place.

© Copyright Eloflex
This document contains copyrighted information and may
not be copied or reproduced in whole or in part without the
written permission of Eloflex. Eloflex is reserved for any
typographical errors in this document and we reserve the
right to product changes.
Contact Eloflex
If you have any questions or need help, please contact your
help center or dealer. If you want direct contact with us, you
will find contact information on our website, www.eloflex.eu.
MODEL F X D2 P H L
Weight 26 kg 28 kg 16+17 kg 28 kg 38 kg 26 kg
Range 30 km 25 km 30 km 30 km 40 km 30 km
Max load 120 kg 120 kg 160 kg 160 kg 200 kg 120 kg
Speed 6,5 km/h 6,5 km/h 6,5 km/h 6,5 km/h 8 km/h 6,5 km/h
Battery 2 x Lithium ION
10AH/24V
2 x Lithium ION
7,5AH/24V
2 x Lithium ION
10AH/24V
2 x Lithium ION
10AH/24V
2 x Lithium ION
20AH/24V
2 x Lithium ION
10AH/24V
Turning radiation 78 cm 88 cm 89 cm 85 cm 99 cm 76 cm
Wheels Front
Rear
8" solid
12" air
8" solid
12" air
8" solid
12" air
8" solid
12" air
9" air
13" air
8" solid
10" solid
Seat height 52 cm 51 cm 50 cm 54 cm 54 cm 52 cm
Seat width 45 / 50 / 55 cm 45 / 50 / 55 cm 45 / 50 / 55 cm 45 / 50 / 55 cm 51 cm 45 / 50 / 55 cm
Seat depth 43-48 cm 43-48 cm 44-47 cm 43-48 cm 51 cm 43-48 cm
Size 95 x 63 x 100 cm 100 x 62 x 102 cm 96x62x107 cm 90 x 62 x 107 cm 103 x 66 x 115 cm 95x59x99 cm
Size folded 75 x 63 x 40 cm 76 x 32 x 78 cm 76x62x50 cm 74 x 62 x 40 cm 83 x 66 x 45 cm 70x59x35 cm
Technical specifications
Sungo Europe B.V.
Olympisch Stadion 24, 1076DE
Amsterdam, Netherlands
SRN:NL-AR-000000247
Kunshan Aoshida Electric Technology Co., Ltd
No. 108 Matang Road, Penglang Town, Development Zone, Kunshan City, Jiangsu
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