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Supermicro SuperServer SYS-211GT-HNTR User manual

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USER’S MANUAL
Revision 1.0
®
SYS-211GT-HNTR
SYS-211GT-HNC8R
The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes
no responsibility for any inaccuracies that may be contained in this document, and makes no commitment to update
or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note:
For the most up-to-date version of this manual, please see our website at www.supermicro.com.
Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product described in this manual
at any time and without notice. This product, including software and documentation, is the property of Supermicro and/
or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except
as expressly permitted by the terms of said license.
IN NO EVENT WILL Super Micro Computer, Inc. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
SPECULATIVE OR CONSEQUENTIAL DAMAGESARISING FROM THE USE OR INABILITYTO USE THIS PRODUCT
OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPER
MICRO COMPUTER, INC. SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED
OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING,
INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.
Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the
State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution
of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A or Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in industrial environment for Class A device or in residential
environment for Class B device. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in
which case you will be required to correct the interference at your own expense.
California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only
to products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate Material-special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate”.
WARNING: This product can expose you to chemicals including
lead, known to the State of California to cause cancer and birth
defects or other reproductive harm. For more information, go
to www.P65Warnings.ca.gov.
!
The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment,
nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical

property damage. Accordingly, Supermicro disclaims any and all liability, and should buyer use or sell such products
for use in such ultra-hazardous applications, it does so entirely at its own risk. Furthermore, buyer agrees to fully
indemnify, defend and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, and
proceedings of any kind arising out of or related to such ultra-hazardous use or sale.
Manual Revision 1.0
Release Date: June 23, 2023
Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this

to herein are trademarks or registered trademarks of their respective companies or mark holders.
Copyright © 2023 by Super Micro Computer, Inc.
All rights reserved.
Printed in the United States of America
3
Preface
3
Warning! Indicates high voltage may be encountered when performing a procedure.
Warning! Indicates important information given to prevent equipment/property damage

Preface
About this Manual
This manual is written for professional system integrators and PC technicians. It provides
information for the installation and use of the A+ Server. Installation and maintenance should
be performed by experienced technicians only.

updates on supported memory, processors and operating systems (http://www.supermicro.
com).
Notes
For your system to work properly, please follow the links below to download all necessary
drivers/utilities and the user’s manual for your server.
• Supermicro product manuals: http://www.supermicro.com/support/manuals/
• Product drivers and utilities: https://www.supermicro.com/wdl
• Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm
If you have any questions, please contact our support team at:
[email protected]m
This manual may be periodically updated without notice. Please check the Supermicro website
for possible updates to the manual revision level.
Secure Data Deletion
A secure data deletion tool designed to fully erase all data from storage devices can be found
on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/
Lot9_Secure_Data_Deletion_Utility/
Warnings
Special attention should be given to the following symbols used in this manual.
4
Preface
Contents
Contacting Supermicro........................................................................................................8
Chapter 1 Introduction
1.1 Overview...............................................................................................................................9
1.2 System Features ................................................................................................................10
System: Front View...........................................................................................................10
Control Panel ....................................................................................................................11
System: Rear View............................................................................................................12
1.3 Motherboard Layout ...........................................................................................................13
Quick Reference Table......................................................................................................14
Block Diagram...................................................................................................................15
Chapter 2 Server Installation
2.1 Overview.............................................................................................................................16
2.2 Preparing for Setup ............................................................................................................16
Choosing a Setup Location...............................................................................................16
Rack Precautions ..............................................................................................................16
Server Precautions............................................................................................................17
Rack Mounting Considerations .........................................................................................17
Ambient Operating Temperature....................................................................................17
 ............................................................................................................................17
Mechanical Loading.......................................................................................................17
Circuit Overloading ........................................................................................................18
Reliable Ground.............................................................................................................18
2.3 Installing the Rails ..............................................................................................................19
Identifying the Rails...........................................................................................................19
 ..............................................................................................19
Installing the Rails on a Rack ...........................................................................................20
Chassis Installation ...........................................................................................................21
Chapter 3 Maintenance and Component Installation
3.1 Removing Power ................................................................................................................22
3.2 Accessing the System........................................................................................................22
Removing a Computing Node Drawer ..............................................................................22
Installing and Removing the Node Drawers .....................................................................23
Removing the Chassis Cover ..........................................................................................24
5
Preface
3.3 Static-Sensitive Devices.....................................................................................................25
Precautions .......................................................................................................................25
Unpacking .........................................................................................................................25
3.4 Processor and Heatsink Installation...................................................................................26
The 4th Generation Intel Xeon Scalable Processor .........................................................26
Overview of the Processor Carrier Assembly ...................................................................27
Overview of the CPU Socket ............................................................................................27
Overview of the Processor Heatsink Module....................................................................28
Creating the Processor Carrier Assembly.........................................................................29
Assembling the Processor Heatsink Module ....................................................................30
Preparing the CPU Socket for Installation........................................................................31
Installing the Processor Heatsink Module.........................................................................32
Removing the Processor Heatsink Module.......................................................................33
3.5 Memory...............................................................................................................................34
Memory Support................................................................................................................34
General Guidelines for Optimizing Memory Performance ................................................36
DIMM Installation ..............................................................................................................37
DIMM Removal .................................................................................................................37
Motherboard Battery .........................................................................................................38
3.6 Chassis Components .........................................................................................................39
Storage Drives ..................................................................................................................39
Drive Carrier Indicators ................................................................................................39
 ...........................................................................................................40
Removing/Installing Drives ............................................................................................41
Hot-Swap for NVMe Drives...............................................................................................43
Checking the Temperature of an NVMe Drive ..............................................................44
AIOM Card ........................................................................................................................44
I/O Card Module................................................................................................................45
3.7 System Cooling ...................................................................................................................46
Fans ..................................................................................................................................46
Installing the Air Shroud....................................................................................................47
3.8 Power Supply ......................................................................................................................48
3.9 Cable Routing Diagram......................................................................................................49
6x NVMe + 2x AIOM .........................................................................................................49
3.9 BMC Reset .........................................................................................................................50
6
Preface
Chapter 4 Motherboard Connections
4.1 Power Connections ............................................................................................................51
4.2 Headers and Connectors ...................................................................................................51
4.3 Jumper Settings .................................................................................................................54
How Jumpers Work...........................................................................................................54
4.4 LED Indicators....................................................................................................................56
Chapter 5 Software
5.1 Microsoft Windows OS Installation.....................................................................................57
5.2 Driver Installation................................................................................................................59
5.3 SuperDoctor®5....................................................................................................................60
5.4 IPMI ....................................................................................................................................61
BMC ADMIN User Password ............................................................................................61
Chapter 6 Optional Components
6.1 Optional Parts List...............................................................................................................62
6.2 Intel Virtual RAID on CPU (VROC)....................................................................................63
Requirements and Restrictions.........................................................................................63
Supported SSDs and Operating Sytems ..........................................................................63
Additional Information .......................................................................................................64
Hardware Key ...................................................................................................................64
Enabling NVMe RAID........................................................................................................65
Status Indications..............................................................................................................68
Hot Swap Drives ...............................................................................................................68
Hot-unplug .....................................................................................................................68
Hot-plug .........................................................................................................................68
Chapter 7 Troubleshooting and Support
7.1 Information Resources ........................................................................................................69
Website .............................................................................................................................69
Direct Links for the SYS-211GT-HNTR/HNC8R System...............................................69
Direct Links for General Support and Information .......................................................69
7.2 Baseboard Management Controller Interface.....................................................................70
7.3 Troubleshooting Procedures .............................................................................................71
No Power ..........................................................................................................................71
No Video ...........................................................................................................................72
System Boot Failure .........................................................................................................72
Memory Errors ..................................................................................................................72
7
Preface
.........................................................................72
When the System Becomes Unstable ..............................................................................72
7.4 Crash Dump Using BMC.....................................................................................................74
7.5 UEFI BIOS Recovery .........................................................................................................75
Overview ...........................................................................................................................75
Recovering the UEFI BIOS Image....................................................................................75
Recovering the Main BIOS Block with a USB Device......................................................75
7.6 CMOS Clear .......................................................................................................................80
7.7 Where to Get Replacement Components..........................................................................81
7.8 Reporting an Issue .............................................................................................................81
Technical Support Procedures ..........................................................................................81
Returning Merchandise for Service...................................................................................81
Vendor Support Filing System ..........................................................................................82
7.9 Feedback............................................................................................................................82
7.10 Contacting Supermicro......................................................................................................83
Appendix A Standardized Warning Statements for AC Systems
Appendix B System Specications
8
Preface
8
Contacting Supermicro
Headquarters
Address: Super Micro Computer, Inc.
980 Rock Ave.
San Jose, CA 95131 U.S.A.
Tel: +1 (408) 503-8000
Fax: +1 (408) 503-8008
Email: [email protected] (General Information)
[email protected] (Sales Inquiries)
[email protected] (Gov. Sales Inquiries)
[email protected] (Technical Support)
[email protected] (RMA Support)
[email protected] (Webmaster)
Website: www.supermicro.com
Europe
Address: Super Micro Computer B.V.
Het Sterrenbeeld 28, 5215 ML
's-Hertogenbosch, The Netherlands
Tel: +31 (0) 73-6400390
Fax: +31 (0) 73-6416525
Email: [email protected] (Sales Inquiries)
[email protected] (Technical Support)
[email protected] (RMA Support)
Website: www.supermicro.nl
Asia-Pacic
Address: Super Micro Computer, Inc.
3F, No. 150, Jian 1st Rd.
Zhonghe Dist., New Taipei City 235
Taiwan (R.O.C)
Tel: +886-(2) 8226-3990
Fax: +886-(2) 8226-3992
Email: [email protected] (Sales Inquiries)
[email protected] (Technical Support)
[email protected] (RMA Support)
Website: www.supermicro.com.tw
9
Chapter 1: Introduction
System Overview
Motherboard SYS-211GT-HNTR: X13SET-G
SYS-211GT-HNC8R: X13SET-GC
Chassis CSE-GT214BC-R2K21BP
Processor 4th Generation Intel Xeon Scalable Processor in a Socket E (LGA 4677)
Memory Up to 4 TB of ECC RDIMM and RDIMM 3DS DDR5 memory with speeds of up to 4800 MT/s
Drive Support SYS-211GT-HNTR: Twenty-four 2.5" hot-swap drive bays for NVMe or SATA drives
SYS-211GT-HNC8R: Twenty-four 2.5" hot-swap drive bays for NVMe/SAS/SATA drives
Expansion Slots Two PCIe 5.0 x16 slots (per node)
I/O Ports
Each GrandTwin I/O module integrates a network solution and the I/O ports, including:
Two USB 3.0 ports
One VGA port
One dedicated BMC LAN port
System Cooling Two 8-cm mid chassis fans per system, one CPU air shroud per node, one CPU
heatsink (per node)
Power Two redundant power supply modules
2200 W (Titanium Level)
Form Factor 2U rackmount, (WxHxD) 17.67 x 3.46 x 28" (449 x 88 x 711.2 mm)
Notes: A Quick Reference Guide can be found on the product page of the Supermicro website.
The following safety models associated with the SYS-211GT-HNTR/HNC8R have been
certied as compliant with UL or CSA: XXX.
Chapter 1
Introduction
1.1 Overview
This chapter provides a brief outline of the functions and features of the SuperServer
SYS-211GT-HNTR/HNC8R. This is a GrandTwinTM system based on the X13SET-G/GC
motherboard and the CSE-GT214BC-R2K21BP chassis.
The following provides an overview of the specications and capabilities.
10
Chapter 1: Introduction
1.2 System Features
System: Front View
The CSE-GT214BC is a 2U chassis that supports four hot-plug nodes. Refer to Appendix B
for additional specications. The chassis front o󰀨ers access to the storage drives, a control
panel for each node, four pullout service tags, and two thumbscrews.
Figure 1-1. System Front View
Front Chassis Features
Feature Description
Control Panel Four control panels with labels located as follows:
node A bottom left, node B top left, node C bottom right, and node D top right.
Service Tag Pull-out service tags with BMC password labels for each node.
Drive Bays 24 hot-swap drive bays (six per node)
Node Handles Handle supporting node tray removal
Thumbscrews Two thumbscrews to secure the server onto the rack
Node A Drive Bays
Node B Drive Bays
Node C Drive Bays
Node D Drive Bays
B0
B3B1
Thumbscrew
Control Panels for Node A (bottom)
and Node B (top)
Control Panels for Node C (bottom)
and Node D (top)
B2
Thumbscrew
Node Handle
B4
B5
A0
A3A1
A2 A4
A5
D0
D3D1
D2 D4
D5
C0
C3C1
C2 C4
C5