SUPREME heatseeker nova User manual

3.3 DISTANCE FROM YOUR SWIMMING POOL
The heat pump is usually installed within a perimeter area
extending 7.5 m from the swimming pool. The greater the distance
from the pool, the greater the heat loss in the pipes. As the pipes
are mostly underground, the heat loss is low for distances up to
30m (15 m from and to the pump; 30 m in total) unless the ground
is wet or the groundwater level is high. A rough estimate of the
heat loss per 30 m is 0.6 kWh (2,000 BTU) for every 5 °C dierence
between the water temperature in the pool and the temperature of
the soil surrounding the pipe. This increases the operating time by
3% to 5%.
1Side Discharge
1Top Discharge

supremeheating.com.au
Index
Index
Heatseeker Nova
Inverter Heat Pump
1. GENERAL INFORNMATION 1
1.1 Introduction to Heatseeker Nova 1
1.2 Consumer and Safety Infornmation 2
2. SPECIFICATIONS 3
2.1 Technical Specications 3
2.2 Dimensions 4
3. INSTALLATION AND CONNECTION 5
3.1 Installation Safety Notes 5
3.2 Heat Pump Location 5
3.3 Distance From Your Swimming Pool 6
3.4 Check Valve Installation 6
3.5 Typical Arrangement 8
3.6 Adjusting The Bypass 8
3.7 Electrical Connection 9
3.8 Initial Operation 10
3.9 Condensation 12
4. ACCESSORIES 12
4.1
Accessories List
12
4.2 Installation Accessories 12
5. ELECTRICAL WIRING 13
3.4 CHECK-VALVE INSTALLATION
3.5 TYPICAL ARRANGEMENT
Independant System
In-line System
Index
supremeheating.com.au
Index
Index
Heatseeker Nova
Inverter Heat Pump
6. OPERATION 16
6.1 Controller Overview 16
6.2.1 Start 16
6.2.2 Mode Controls 16
6.2.3 Water Temperature Settings 16
6.2.4 Checking The Time 17
6.2.5 Setting The Time 17
6.2.6 Setting The Automatic Start Time 18
6.2.8 Setting The Automatic Stop Time 18
6.2.9 System Reset Function 18
6.2.10 System Parameters 18
7. HEAT PUMP MODES 19
7.1
Silent Mode
19
7.2 Smart Mode 19
7.3
Powerful Mode
19
8. TROUBLE SHOOTING 20
8.1 Error Code Displayed On LED Controller 20
8.2 Other Malfunctions and Solutions - No LED Error Displayed 23
9. MAINTENANCE 24
10. APPENDIX 25
11. WARRANTY AGREEMENT 26

Index
General
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 1
1. General Infornmation
1.1 Introduction to Heatseeker Nova
Supreme Heating, 2015 SPASA Australia Awards of Excellence
winner, is proud to include the Heatseeker Nova inverter heat
pump in it’s range. Chosen by an expert panel of judges from
numerous award entrants, the Heatseeker Nova inverter heat
pump demonstrated the best savings of energy, being awarded
Gold in the category of Sustainability.
The award winning Heatseeker Nova is an inverter heat pump
designed to eciently and consistently heat your pool year-round,
while using up to 30 percent less electricity. The inverter heat pump
heats your swimming pool water using the same principals of
reverse cycle air-conditioner that heats your home.
This manual provides installation and operation instructions for the
Heatseeker Nova Inverter Heat Pump. Read this manual carefully
before proceeding with the installation and operation of your
Heatseeker Nova Inverter Heat Pump. Consult your Heatseeker
Nova distributor with any questions regarding this equipment.
Installation and service must be performed by a qualied installer.
The manufacturer will not be responsible for any damage to the
unit caused by improper installation, operation or maintenance.
General
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 2
1.2 Consumer and Safety Infornmation
EARTHING
CONNECT THE GROUND WIRE BEFORE
OPERATION.
CIRCUIT BREAKER
USE AN EXCLUSIVE POWER SOURCE WITH A
CIRCUIT BREAKER.
POWER SUPPLY
TURN OFF THE POWER SUPPLY BEFORE OPENING
THE CABINET WHEN PERFORMING MAINTENANCE.
EXCERCISE CAUTION
NEVER USE DAMAGED ELECTRIC WIRES OR
UNSPECIFIED ELECTRIC WIRES.
KEEP CLEAR
DO NOT INSERT AY OBJECTS INTO THE VENT
OUTLET.
DO NOT OBSTRUCT
DO NOT POUR WATER ON THE HEAT PUMP OR
COVER WITH PAINT OR INSECTICIDAL MATERIAL.
WINTER COVER
PLACE THE WINTER COVER ON THE HEAT PUMP
WHILE THE UNIT IS UNUSED DURING THE WINTER.

SPECIFICATIONS MODEL 13 kW 17 kW 21 kW
Heat Output (Max/Std/Min) (kW)
Power Consumption (kW)
12.5/9.3/6.3
1.23
17/12.8/8.5
1.69
21/15.8/10.5
2.08
10 kW
10/7.5/5
0.99
Heating Capacity at Air 27°C & Water 27°C
COP 7.6 7.6 7.67.6
Heat Output (Max/Std/Min) (kW)
Power Consumption (kW)
9/6.8/4.5
1.21
12/9/6
1.61
15/11.3/7.5
2.02
7.2/5.4/3.6
0.99
Heating Capacity at Air 15°C & Water 27°C
COP 5.6 5.6 5.6
5.6
Rated Current (Amps) Fuse Current (Amps)
5.4
15
7.2
20
9
25
4.6
10
General
Pool Volume- Cold Climate (cm³)
30,000L 40,000L 50,000L
20,000L
Pool Volume- Warm Climate (cm³)
Advised Flow Rate
40,000L
150 L/m
50,000L
165 L/m
60,000L
200 L/m
30,000L
100 L/m
Inlet / Outlet 50mm 50mm 50mm
50mm
Compressor / Brand Hitachi Hitachi Panasonic
Hitachi
Noise Level (1m) 52 db 53 db 56 db
49 db
Noise Level (10m) Refrigerant (R410A)
43 db
1300g
44 db
1400g
47 db
2200g
40 db
1100g
Net Weight / Gross Weight (kg)
Net Dimensions (mm)
78/83
1065*360*775
88/98
1065*360*775
91/101
1085*410*920
70/75
1010*355*560
Packing Dimensions (mm)
1160*387*820 1160*387*820 1145*450*10501070*400*690
*Cold Climate:- Air 15°C + Water 27°C
*Warm Climate:- Air 27°C + Water 27°C **Power Supply:- Single Phase 220-240v/50hz
Discharge Side Discharge Top Discharge
Weight / Dimensions (L x W x H)
26 kW 35 kW
26/19.5/13
2.56
33/24.8/16.5
3.26
7.6 7.6
20/15/10
2.67
25/18.7/12.5
3.34
5.6 5.6
11.9
35
14.9
40
60,000L 80,000L
80,000L
200 L/m
120,000L
240 L/m
50mm 50mm
Panasonic Panasonic
59 db 60 db
50 db 2800g
52 db
3100g
130/142
1085*410*920
145/157
1050*430*1215
1145*450*1050 1110*480*1350
17 kW 26 kW
17/12.8/8.5
1.69
26/19.5/13
2.56
13 kW
12.5/9.3/6.3
1.23
7.6 7.6
7.6
12/9/6
1.61
20/15/10
2.67
9/6.8/4.5
1.21
5.6 5.65.6
7.2
20
11.9
3515
40,000L 60,000L30,000L
50,000L 165 L/m
80,000L
200 L/m
40,000L
150 L/m
50mm 50mm50mm
Hitachi PanasonicHitachi
53 db 59 db52 db
44 db
1400g
50 db
2800g
43 db
1300g
88/98
850*750*1010
130/142
910*800*1260
78/83
850*750*1010
900*800*1100 980*850*1320
900*800*1100
5.4
Specications Heatseker Nova Inverter Heat Pump
supremeheating.com.au 3
2. Specications
2.1 Technical Specications
Specications
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 4
2.2 Dimensions
MALFUNCTION ERROR REASON SOLUTION
MODEL
13kW
TOP DISCHARGE DIMENSIONS
17kW
26kW
C Height
1010mm
B Depth
750mm
A Length
850mm
1010mm
750mm
1260mm
800mm
910mm
CODE
SHEATPUMPDCVI13
SHEATPUMPDCVI17
SHEATPUMPDCVI26
850mm
MALFUNCTION ERROR REASON SOLUTION
MODEL
10kW
SIDE DISCHARGE DIMENSIONS
13kW
17kW
C Height
560mm
B Depth
355mm
A Length
1010mm
775mm
360mm
775mm
360mm
1065mm
CODE
SHEATPUMP10CSI
SHEATPUMPNI13kW
SHEATPUMPNI17kW
21kW
26kW
35kW
920mm
410mm
1085mm
920mm
410mm
1085mm
1215mm
430mm
1050mm
SHEATPUMP21CSI
SHEATPUMPNI26kW
SHEATPUMP35CSI
1065mm
C
A
B
B
C
A

Installation + Connection
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 5
3. Installation and Connection
3.1 Installation Safety Notes
The factory supplies the heat pump only. All other components,
including a bypass if necessary, must be provided by the user or
installer.
1. Any addition of chemicals must take in the piping located down-
stream from the pump.
2. Install a bypass if the water ow from the swimming pool is
more than 20% greater than the allowable ow through the heat
exchanger.
3. Always place the heat pump on a solid foundation and use the
included rubber mounts to avoid vibration and noise.
4. Always hold the heat pump upright. If the unit has been held at
an angle, wait at least 24 hours before starting the heat pump.
3.2 Heat Pump Location
The unit will work properly in any location as long as the following
three items are present :
1. Fresh Air 2. Electricity 3. Swimming
pool lters
The unit may be installed in virtually any outdoor location as long
as the specied minimum
distances to other objects are maintained (as per the following
diagram). Please consult your installer for indoor pool applications.
ATTENTION
THE FOLLOWING INSTRUCTIONS MUST BE FOLLOWED WHEN
INSTALLING THE HEAT PUMP:
ATTENTION
NEVER INSTALL THE UNIT IN A CLOSED ROOM WITH A LIMITED
AIR VOLUME IN WHICH THE AIR EXPELLED FROM THE UNIT
WILL BE RE-USED, OR CLOSE TO SHRUBBERY THAT COULD
BLOCK THE INLET. SUCH LOCATIONS IMPAIR THE
CONTINUOUS SUPPLY OF FRESH AIR, RESULTING IN REDUCED
EFFICIENCY AND POSSIBLE PREVENTION OF SUFFICIENT HEAT
OUTPUT.
SEE DRAWING ON THE FOLLOWING PAGE FOR MINIMUM
CLEARANCE DIMENSIONS.
Installation + Connection
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 6
3.3 DISTANCE FROM YOUR SWIMMING POOL
The heat pump is usually installed within a perimeter area
extending 7.5 m from the swimming pool. The greater the distance
from the pool, the greater the heat loss in the pipes. As the pipes
are mostly underground, the heat loss is low for distances up to
30m (15 m from and to the pump; 30 m in total) unless the ground
is wet or the groundwater level is high. A rough estimate of the
heat loss per 30 m is 0.6 kWh (2,000 BTU) for every 5 °C dierence
between the water temperature in the pool and the temperature of
the soil surrounding the pipe. This increases the operating time by
3% to 5%.
1Side Discharge
1Top Discharge
2.5m
From Front
Discharge
400mm
From Side 400mm
From Back
2.5m
From Top
Discharge
400mm
From Side
400mm
From Front

Installation + Connection
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 7
3.4 CHECK-VALVE INSTALLATION
3.5 TYPICAL ARRANGEMENT
Independant System
In-line System
AUTOMATIC DOSING
IF AUTOMATIC DOSING EQUIPMENT FOR
CHLORINE AND ACIDITY (pH) IS USED-
THIS EQUIPMENT MUST BE FITTED IN THE PIPING
ON THE DOWNSTREAM SIDE OF THE HEAT PUMP
WITH A CHECK VALVE TO PREVENT REVERSE FLOW.
FAILURE TO OBSERVE THIS INSTRUCTION IS NOT COVERED
WITHIN THE WARRANTY.
FROM POOL
.5HP ONLY
IN
TO POOL
OUT
HEATSEEKER NOVA
HEAT PUMP - BACK
SOLAR PUMP
Chlorinator
FROM POOL
TO POOL
SOLAR PUMP
HEATSEEKER NOVA
HEAT PUMP - BACK
V
FILTER
X
IN
OUT
Non return
valve
3 way
valve
Installation + Connection
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 8
3.6 ADJUSTING THE BYPASS
AUTOMATIC DOSING
IF AUTOMATIC DOSING EQUIPMENT FOR
CHLORINE AND ACIDITY (pH) IS USED-
THIS EQUIPMENT MUST BE FITTED IN THE PIPING
ON THE DOWNSTREAM SIDE OF THE HEAT PUMP
WITH A CHECK VALVE TO PREVENT REVERSE FLOW.
FAILURE TO OBSERVE THIS INSTRUCTION IS NOT COVERED
WITHIN THE WARRANTY.
Chlorinator
FROM POOL
TO POOL
SOLAR PUMP
HEATSEEKER NOVA
HEAT PUMP - BACK
V
FILTER
X
IN
OUT
Non return
valve
3 way
valve
V

Installation + Connection
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 9
Use the following procedure to adjust the bypass:
1Open all three valves completely
2 Slowly close Valve 1 until the water pressure is increased by
approximately 100 to 200g
3Close Valve 3 approximately half-way to adjust the gas pressure
in the cooling system
If the display shows "ON" or error code EE3, close Valve 2 to
increase water ow until the
error display dissapears.
Optimal operation and water ow through the heat pump occurs
when the cooling gas pressure is 22 ±2 bar.
This pressure can be read on the pressure gauge next to the control
heat pump panel.
3.7 ELECTRICAL CONNECTION
Before connecting the unit, verify that the supply voltage matches
the operating voltage of the heat pump. It is recommended to
connect the heat pump to a circuit with its own fuse or circuit
breaker (slow type; curve D) and to use adequate wiring (see
following table).
Connect the electrical wires to the terminal block marked' POWER
SUPPLY'. A second terminal block marked 'WATER PUMP' is located
next to the rst one. The lter pump (max. 5 A I 240 V) can be con-
nected to the second terminal block here. This allows the lter
pump operation to be controlled by the heat pump.
BYPASS INSTALLATION
OPERATION WITHOUT A BYPASS OR WITH
IMPROPER BYPASS ADJUSTMENT MAY RESULT IN
SUB-OPTIMAL HEAT PUMP OPERATION AND
POSSIBLE DAMAGE TO THE HEAT PUMP.
FAILURE TO OBSERVE THIS INSTRUCTION IS NOT COVERED
WITHIN THE WARRANTY.
EARTHING
ALTHOUGH THE HEAT PUMP IS ELECTRICALLY
ISOLATED FROM THE REST OF THE SWIMMING
POOL SYSTEM, THIS ONLY PREVENTS THE FLOW
OF ELECTRICAL CURRENT TO OR FROM THE WATER
IN THE POOL. EARTHING IS STILL REQUIRED FOR
PROTECTION AGAINST SHORT-CIRCUITS INSIDE THE UNIT.
3.8 INITIAL OPERATION
ATTENTION
IN ORDER TO HEAT THE WATER IN THE POOL (OR SPA), THE
FILTER PUMP MUST BE RUNNING TO CAUSE THE WATER TO
CIRCULATE THROUGH THE HEAT PUMP.
THE HEAT PUMP WILL NOT START IF THE WATER IS NOT
CIRCULATING.
Installation + Connection
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 10
THREE-PHASE MODELS
IN THE CASE OF THREE-PHASE MODELS,
SWAPPING TWO PHASES MAY CAUSE THE
ELECTRIC MOTORS TO RUN IN THE REVERSE
DIRECTION, WHICH CAN CAUSE DAMAGE. AS A
PREVENTATIVE MEASURE, THE UNIT HAS A BUILT-IN
PROTECTIVE DEVICE THAT BREAKS THE CIRCUIT IF THE
CONNECTION IS INCORRECT. IF THE RED LED ABOVE THIS
SAFETY DEVICE LIGHTS UP, THE CONNECTIONS OF THE
TWO PHASE WIRES MUST BE SWAPPED.
MALFUNCTION ERROR REASON SOLUTION
MODEL CODE
Voltage (V)
WIRING SPECIFICATIONS
Fuse / Circuit Breaker (A)
Rated Current (A)
Wire Diameter mm²
(with max 15m length)
26kW
220 - 240
17kW
220 - 240
13kW
220 - 240
60
40
28
22
14
10
3 X 6
3 X 6
3 X 6

THREE-PHASE MODELS
IN THE CASE OF THREE-PHASE MODELS,
SWAPPING TWO PHASES MAY CAUSE THE
ELECTRIC MOTORS TO RUN IN THE REVERSE
DIRECTION, WHICH CAN CAUSE DAMAGE. AS A
PREVENTATIVE MEASURE, THE UNIT HAS A BUILT-IN
PROTECTIVE DEVICE THAT BREAKS THE CIRCUIT IF THE
CONNECTION IS INCORRECT. IF THE RED LED ABOVE THIS
SAFETY DEVICE LIGHTS UP, THE CONNECTIONS OF THE
TWO PHASE WIRES MUST BE SWAPPED.
Installation + Connection
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 11
After all connections have been made and checked, carry out following
procedure:
1Switch on the lter pump. Check for leaks and verify that water is
owing to and from the swimming pool.
2 Connect power to the heat pump and press the On/O
Button on the automatic control panel. The unit will start
up after the time delay expires.
3After a few minutes, check whether the air blowing out of the unit
is cooler.
4When the lter pump is turned o; the unit should also turn o
automatically. If this does not occur adjust the Water Flow Switch
(detailed below).
5Allow the heat pump and the lter pump to run 24 hours a day
until the desired water temperature is reached.
Once the temperature is reached, the heat pump will stop running.
When the swimming pool water drops 2°C below the set
temperature, the heat pump will restart automatically.
Dependant on the initial temperature of the water in the swimming
pool and the air temperature, it may take several days for the water to
heat to the water to the desired temperature.
A quality Supreme Heating Heatseeker Diamond Pool Cover & Roller
System can dramatically reduce the required heat up time.
Water Flow Switch
The heat pump is equipped with a ow switch to ensure the unit is
operating with an adequate water ow rate. The ow switch will
detect ow through the heat exchanger and allow the heat pump to
continue running. If the water ow is interrupted or stopped, the ow
switch will trigger the heat pump to turn o.
Time Delay
The heat pump has a built-in 3 minute start-up delay to protect the
circuitry and avoid excessive contact wear. The unit will restart
automatically after this time delay expires. If a breif power interruption
After all connections have been made and checked, carry out following
procedure:
1Switch on the lter pump. Check for leaks and verify that water is
owing to and from the swimming pool.
2 Connect power to the heat pump and press the On/O
Button on the automatic control panel. The unit will start
up after the time delay expires.
3After a few minutes, check whether the air blowing out of the unit
is cooler.
4When the lter pump is turned o; the unit should also turn o
automatically. If this does not occur adjust the Water Flow Switch
(detailed below).
5Allow the heat pump and the lter pump to run 24 hours a day
until the desired water temperature is reached.
Once the temperature is reached, the heat pump will stop running.
When the swimming pool water drops 2°C below the set
temperature, the heat pump will restart automatically.
Dependant on the initial temperature of the water in the swimming
pool and the air temperature, it may take several days for the water to
heat to the water to the desired temperature.
A quality Supreme Heating Heatseeker Diamond Pool Cover & Roller
System can dramatically reduce the required heat up time.
Water Flow Switch
The heat pump is equipped with a ow switch to ensure the unit is
operating with an adequate water ow rate. The ow switch will
detect ow through the heat exchanger and allow the heat pump to
continue running. If the water ow is interrupted or stopped, the ow
switch will trigger the heat pump to turn o.
Time Delay
The heat pump has a built-in 3 minute start-up delay to protect the
circuitry and avoid excessive contact wear. The unit will restart
automatically after this time delay expires. If a breif power interruption
ACCESSORIES
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 12
occurs this will trigger the time delay and prevent the unit from
restarting immediately.
3.8 CONDENSATION
The air drawn into the heat pump is cooled by the operation of the
heat pump for heating the pool water, which may cause condensation
on the ns of the evaporator. The amount of condensation may be as
much as several liters per hour at high relative humidity.
4. ACCESSORIES
4.1 ACCESSORIES LIST
4 x Anti-vibration Base Controller Cover Extension Cable 2 x Draining
Jet
2 x Water Connection Assembly Winter Cover Drainage Hose
4.2 INSTALLATION OF ACCESSORIES
1Anti-vibration bases Drainage Point (SIDE DISCHARGE ONLY)
1Place 1 anti-vibration base 2Install the drainage point under
under each corner of the heat the bottom of the heat pump.
pump. 2Connect with the draining hose
to drain out the water.

1Cable Wiring
1Connect the power supply wire within the electric box.
2
5. Electrical Wiring
ACCESSORIES Heatseker Nova Inverter Heat Pump
supremeheating.com.au 13
DISCONNECT: A disconnect means (circuit breaker, fused or un-fused
switch) should be located within sight of and readily accessible from
the unit.
This prevents remotely-energizing unattended equipment and
permits turning o power at the unit while the unit is being serviced.
ATTENTION
THE FOLLOWING ELECTRICAL WIRING DIAGRAMS ARE
ONLY FOR YOUR REFERENCE, PLEASE CONSULT A SUPREME
HEATING REPRESENTATIVE FOR MORE INFORNMATION.
2=
Neutral
1=
Active
2=
Neutral
1=
Active
=
Earth
GPO
L N 1 2
Electrical Wiring
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 14
LED Controller
Displays Actual Water
Temperature+ No
Error Codes.
MALFUNCTION ERROR REASON SOLUTION
MODEL CODE Discharge
SHEATPUMPDCVI13 Top Discharge
Heatseeker Nova 26kW Inverter Heat Pump
Product Description
WIRING APPLICABLE TO THE FOLLOWING MODEL:
SHEATPUMPDCVI17 Top Discharge
Heatseeker Nova 17kW Inverter Heat Pump

Electrical Wiring Heatseker Nova Inverter Heat Pump
supremeheating.com.au 15
MALFUNCTION ERROR REASON SOLUTION
MODEL CODE Discharge
LED Controller
Displays Actual Water
Temperature+ No
Error Codes.
SHEATPUMPDCVI26 Top Discharge
Heatseeker Nova 26kW Inverter Heat Pump
WIRING APPLICABLE TO THE FOLLOWING MODEL:
Product Description
TURNING YOUR HEAT PUMP ON/ OFF
OVERVIEW:
STEP 1 Press to start the heat pump.
The LED display will show the desired water temperature for 5 seconds,
followed by the inlet water temperature and the operation mode.
STEP 2 Press to stop the heat pump and show “OFF”.
NOTE: During parameter checking and setting: Press to quick-exit and
save the current setting. Press again to turn on/o the heat pump.
ADJUSTING THE HEAT OR COOL MODE
OVERVIEW:
STEP 1 Press for 5 seconds.
STEP 2 Press or to adjust the “Heat MODE” or “Cool MODE”.
Operation
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 16
ADJUSTING THE WATER TEMPERATURE DIRECTLY
OVERVIEW:
STEP 1 Press or to adjust the water temperature.
MODE /
SETTINGS
UP DOWN
HEAT HEATING
WHEN IN OPERATION- THE LIGHT WILL BE ON
WHEN DEFROSTING- THE LIGHT WILL FLASH
COOL COOLING
WHEN IN OPERATION- THE LIGHT WILL BE ON
AUTOMATIC STOP
WHEN IN OPERATION- THE LIGHT WILL BE ON
AUTOMATIC START
WHEN IN OPERATION- THE LIGHT WILL BE ON
POWERFUL
POWERFUL
WHEN IN OPERATION- THE LIGHT WILL BE ON
SMART
SMART
WHEN IN OPERATION- THE LIGHT WILL BE ON
SILENT
SILENT
WHEN IN OPERATION- THE LIGHT WILL BE ON
6. Operation
6.1 CONTROLLER OVERVIEW
6.1.2 START / STOP
6.1.3 MODE CONTROLS
6.1.4 WATER TEMPERATURE SETTINGS

EARTHING
ALTHOUGH THE HEAT PUMP IS ELECTRICALLY
ISOLATED FROM THE REST OF THE SWIMMING
POOL SYSTEM, THIS ONLY PREVENTS THE FLOW
OF ELECTRICAL CURRENT TO OR FROM THE WATER
IN THE POOL. EARTHING IS STILL REQUIRED FOR
PROTECTION AGAINST SHORT-CIRCUITS INSIDE THE UNIT.
6.1.5 CHECKING THE TIME
6.1.6 SETTING THE TIME
6.1.7 SETTING THE AUTOMATIC START TIME
STEP 2 Press
STEP 3
STEP 4
Press to view the “Current Time” Display.
Press to enter the “Hour” setting.
STEP 5 The “Hour” will ash, then press or to set the hour.
STEP 6 Press to save the “Hour”.
STEP 7 The “Minute” will now ash, then press or to set the minute.
STEP 8 Press to save the current time setting.
STEP 9 Press for quick-exit and saving.
Operation
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 17
CHECK THE CURRENT TIME SETTINGS
OVERVIEW:
STEP 1 Press
STEP 2 Press to check the “Current Time”.
STEP 3
STEP 4 Press a third time to check the “Automatic Stop Time”.
Press a second time to check the “Automatic Start Time”.
SETTING THE TIME
STEP 1 Press
STEP 2 Press twice to reach the “Automatic Start Time” menu.
STEP 3
STEP 4
Press to enter the menu.
STEP 5
STEP 6
The “Hour” will ash, then press or to set the hour.
Press to save the “Hour”.
The “Minute” will now ash, then press or to set the minute.
STEP 7
SET THE AUTOMATIC START TIME
Press to save the current time setting.
STEP 8 If the time is successfully set, the light will display.
STEP 9 If you wish to cancel the automatic start setting, set the time as 00.00
ATTENTION
FAILURE TO CORRECTLY SET THE AUTOMATIC STOP TIME WILL
ALLOW THE PUMP TO RUN IN THE CURRENT MODE FOR 24
HOURS, OR UNTIL SET TEMPERATURE IS REACHED.
3.8 INITIAL OPERATION
ATTENTION
IN ORDER TO HEAT THE WATER IN THE POOL (OR SPA), THE
FILTER PUMP MUST BE RUNNING TO CAUSE THE WATER TO
CIRCULATE THROUGH THE HEAT PUMP.
THE HEAT PUMP WILL NOT START IF THE WATER IS NOT
CIRCULATING.
6.1.8 SETTING THE AUTOMATIC STOP TIME
6.1.9 SYSTEM RESET FUNCTION
6.1.9 SYSTEM PARAMETERS
See Appendix 1
Operation
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 18
SYSTEM RESET FUNCTION
OVERVIEW:
STEP 1
STEP 2 The system will reset and display “0000” on the controller.
Press and hold together for 10 seconds
STEP 1 Once the Automatic Start Time is saved, the screen will enter into the
“Automatic Stop Time” interface.
STEP 2
STEP 3
STEP 4
Press to enter the menu.
STEP 5
STEP 6
The “Hour” will ash, then press or to set the hour.
Press to save the “Hour”.
The “Minute” will now ash, then press or to set the minute.
STEP 7
SET THE AUTOMATIC STOP TIME
Press to save the current time setting.
STEP 8
If the time is successfully set, the light will display.
STEP 9 If you wish to cancel the automatic stop setting, set the time as 00.00
ATTENTION
AFTER SETTING THE AUTOMATIC START AND STOP TIME,
IF THE CURRENT TIME IS IN THE RANGE OF TIME OFF, THE
HEAT PUMP WILL TURN OFF AUTOMATICALLY UPON EXITING
THE MENU.

Operation
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 19
SYSTEM RESET FUNCTION
2°C
Water
Set Temp.
Set Temp- T
Stop
Silent Mode
Smart Mode
2°C
2°C
Water
Set Temp.
Set Temp- T
Stop
Silent Mode
Smart Mode
2°C
2°C
Temperature
Set Temp.
Stop
Powerful
Mode
5°C
Ambient Temperature
30°C
65Hz
85Hz
7. Heat Pump Modes
7.1 SILENT MODE
When operating in Silent
Mode, the heat pump will
operate at Silent and Smart
Mode. When the water
temperature is >=4°C lower
than the setting temperature,
the heat pump will operate in
Smart Mode; if <=2°C lower,
the heat pump will operate in
Silent Mode.
7.2 SMART MODE
When operating in Smart
Mode, the heat pump will
operate at Smart and
Powerful Mode. When the
water temperature is >=4°C
lower than the set
temperature, the heat pump
will operate in Powerful
Mode; if <=2°C lower, the
heat pump will operate in
Smart Mode.
7.3 POWERFUL MODE
ATTENTION
IF THE WATER FILTRATION SYSTEM STOPS BEFORE THE HEAT
PUMP, THE UNIT WILL SHUT DOWN AS A SAFETY MEASURE.
IT IS IMPORTANT TO PROGRAM THE HEAT PUMP IN
CONJUNCTION WITH THE WATER FILTRATION PROGRAMING.
TO RESTART THE HEAT PUMP, TURN THE HEAT PUMP OFF AND
ON AT THE POWER SUPPLY.
Troubleshooting
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 20
SYSTEM RESET FUNCTION
8. Troubleshooting
8.1 Error Code Displayed on LED Controller
MALFUNCTION ERROR REASON SOLUTION
Inlet water temperature
Sensor Failure The sensor in open or short
circuit
Check or change the sensor
Heating Condenser
Sensor Failure The sensor in open or short
circuit
Check or change the sensor
Gas Return Sensor Failure The sensor in open or short
circuit
Check or change the sensor
Ambient Temperature
Sensor Sailure The sensor in open or short
circuit
Check or change the sensor
Condenser Gas Exit
Failure The sensor in open or short
circuit
Check or change the sensor
Antifreeze Protection in
Winter Ambient temperature or
water inlet temperature is
too low
Low Ambient
Temperature Protection Ambient temperature or
water inlet temperature is
too low
High Pressure Failure 1. Too much refrigerant
2. Insucient air ow
1. Discharge redundant
refrigerant from HP gas
system
2. Clean the air exchange
Low Pressure Failure 1. Insucient refrigerant
2. Insucient water ow
3. Filter or capiliary jammed
1. Check for gas leakage,
re-ll the refrigerant
2. Clean the air exchanger
3. Replace the lter or
capiliary
Water Flow Failure Low water ow, wrong
ow direction, or ow
switch failure
Check if the water ow is
high enough and ow is in
the correct direction.
Or the ow switch may
have failed.
The Water Is Overheating Water ow is not enough
or no water
1. Repair the pump
2. Clean the water pipe
3. Check the water switch
Gas Exhaust Temperature
Sensor Failure 1. Insucient gas
2. The throttling device is
jammed
3. Low water ow
1. Change the throtting
device.
2. Check the water pump
Controller Failure 1. Wire connection is not
correct.
2. Controller failure
1. Check or change the
signal wire.
2. Restart the power supply
or change the controller.
Converter Failure Converter Board Failure Restart the power or
change the converter board.
PP01
PP03
PP04
PP05
PP06
PP07
PP08
EE01
EE02
EE03 or
“ON”
EE04
EE05
EE06
EE07
Outlet water temperature
Sensor Failure The sensor in open or short
circuit
Check or change the sensor
PP02
MALFUNCTIONS REASONS SOLUTIONS
ERROR

Troubleshooting
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 21
Communication Failure
Between Controller and
Converter Board
1. Insucient Wire
Connection
2. Controller failure
Module Board Failure
Between Outdoor Board
And Module Board
1. Communication wire is
broken.
2. Outdoor board or module
board failure.
Restart the power or change
the broken board.
Module Board Failure Data is incorrect or module
board failure.
Restart the power or change
the broken board.
Direct Main Current's
Voltage Too High Or Too
Low Protection
1. The pressure is too high
or too low.
2. The inner communication
contractor is broken.
Over Current Protection 1. Electric supply pressure is
too low.
2. The Heat Pump is
overloaded.
The Heating Light is on
EE08
EE10
EE11
EE12
EE13
Defrosting
Communication Failure
Between Converter and
Outdoor Board
Wire connection between
communication wire
and outdoor board is
incorrect.
Restart the power supply
or change the outdoor
board.
EE09
MALFUNCTION REASONS SOLUTIONS
ERROR
1. Check the wire
connection.
2. Restart the power supply
3. Change the controller.
1. Check the power supply.
2. Change the contactor.
1. Check the power supply.
2. Check whether the water
temperature is too high.
HEAT
EE02
ATTENTION
THE FOLLOWING ELECTRICAL WIRING DIAGRAMS ARE
ONLY FOR YOUR REFERENCE, PLEASE CONSULT A SUPREME
HEATING REPRESENTATIVE FOR MORE INFORNMATION.
Troubleshooting
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 22
EE02
MALFUNCTION ERROR REASON SOLUTION
LED Displays Actual
Water Temperature,
No Error Code
Displays.
1. Fan not running.
2. Air ventilation is
insucient.
3. Refrigerant is
insucient.
Ice On Evaporator 1. Check the location
of heat pump unit
and eliminate any
obstacles to increase
ventalation.
2. Replace or repair the
heat pump unit.
Too Much Ice On
Evaporator.
Water Stains on Heat
Pump Unit
Water Stains.
OBSERVING REASONS SOLUTIONS
MALFUNCTIONS
Short running. 1. Check the cable
connections
between the motor
and the fan- replace
if necessary.
2. Check the location
of the heat pump
unit and eliminate
all obstacles to
increase ventilation.
3. Replace or repair the
heat pump unit.
1. Concreting.
2. Water leakage.
1. No action required.
2. Check the titanium
heat exchanger
carefully to observe
any defects.
3. LED controller
should display:
“Defrosting”
8.2 Other Malfunctions and Solutions- No LED Display
MALFUNCTION ERROR REASON SOLUTION
No Display on LED No power supply. Check cable + circuit
breaker is connected
LED Controller
Displays The Actual
Water Temperature
1. Water temp is
reaching setting
value, heat pump is
under constant
temperature status.
2. Currently defrosting.
1. Verify water temp
setting.
2. Startup heat pump
after a few minutes.
3. LED controller
should display:
“Defrosting”
LED Controller
Displays Actual Water
Temperature+ No
Error Codes.
1. The incorrect mode
has been chosen.
2. Figures show
defects.
3. Controller defect.
Heat pump is not
running.
Water temperature is
cooling when heat
pump runs in heating
mode.
LED Controller
Displays Real Time Heat pump on
standby.
Start heat pump to run.
Heat pump is not
running.
OBSERVING REASONS SOLUTIONS
MALFUNCTIONS
Heat pump is not
running.
HEAT
1. Adjust the Mode.
2. Replace the defect
LED wire controller,
and then check the
status, verifying the
water inlet and
outlet temperature.
3. Replace or repair
the heat pump unit.

Maintenance
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 23
9. Maintenance
1. You should check the water supply system regularly to avoid the
air entering the system and occurrence of low water ow, because
it would reduce the performance and reliability of heat pump unit.
2. Clean your pools and ltration system regularly to avoid the
damage of the unit as a result of the dirty of clogged lter.
3.You should discharge the water from bottom of water pump if HP
unit will stop running for a long time (expecially during the winter
season).
4. In another way, you should check the unit is water fully before
the unit start to run again.
5. After the unit is conditioned for the winter season, he is
preconize to cover the heat pump with special winter heat pump.
6. When the unit is running, there is all the time a little water
discharge under the unit.
Appendix
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 24
10. Appendix
CHECKING THE PARAMETERS
NOTES
1. When the Heatseeker Nova heat pump stops running for 30
seconds, the water pump will shut o automatically (in the case
of an independant system).
2. The LED controller can operate the water pump by connecting
an additional cable between the pump and the“PUMP” terminal
on the heat pump.
3. It is necessary to put an extra 3-phase transfer device for a
3-phase water pump.
SYSTEM RESET FUNCTION
MALFUNCTION ERROR REASON SOLUTION
Inlet water temperature Real testing value
Ambient temperature Real testing value
Gas return temperature Real testing value
Coil temperature Check or change the sensor
Gas exhaust temperature Check or change the sensor
Steps of electronic
expansion valve
Compressor operating
frequency:
Powerful: 65,70,75Hz
Smart: 50,55,60Hz
Silent: 30,35,40,45Hz
Compressor current
d1
d3
d4
d5
d6
d7
d8
d9
Outlet water temperature Real testing value
d2
PARAMETER NAME REMARKS
-9-99°C
-F(-30°C)-70°C
-F(-30°C)-70°C
-F(-30°C)-70°C
0-C5°C(125°C)
0-99
-9-99°C
RANGE
N*5
Real testing value
0-99Hz
Real testing value
0-30A
PARAMETERS
OVERVIEW:
STEP 1 Press
STEP 2 Press to scroll through the paramaters, from d1 - d9 as shown below

Warranty Agreement
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 25
Denitions
1. All capitalised expressions used in this
warranty are dened in paragraph 17.
Warranty
2. Supreme Solar Pty Ltd warrants that its
services in installing the Product will be carried
out with due care and skill and subject to clauses
3, 4, 5 and 6, that the installed Product will be
free from defects in workmanship for a period of
twenty four (24) months after installation
(warranty includes in eld labour costs.) The
warranty is given subject to the terms of this
warranty agreement.
3. The Heat Pump included in the Product
carries:
(a) in the case of a Titanium Heat Exchanger,
a ten (10) year limited warranty from
Supreme Solar Pty Ltd, 2/19 Enterprise
Drive, Bundoora, Victoria, 3083
(Phone: [phone],
Email: [email protected]); or
(b) in the case of a Compressor and
Evaporator, a three (3) year limited
warranty from Supreme Solar Pty Ltd,
2/19 Enterprise Drive, Bundoora,
Victoria, 3083 (Phone: [phone],
Email: [email protected]); or
(c) in the case of a Thermostat and
Switches, a twelve (12) month limited
warranty from Supreme Solar Pty Ltd,
2/19 Enterprise Drive, Bundoora,
Victoria, 3083 (Phone: [phone],
Email: [email protected]);
In eld labour warranty is applicable in Capital
City Metropolitan areas or within a 25km radius
of an Authorised Supreme Solar Service Agent.
Labour, travel and freight costs incurred as a
result of product failure are excluded from this
warranty after a period of twelve (12) months.
Subsequent costs are to be paid by the original
purchaser.
and is the only warranty given in respect of that
that part of the Product.
4. The Automatic Controller included in the
Product carries:
(a) in the case of an Aqua-Gen 3D
Automatic Controller, a one (1) year
limited warranty from Space Age
Electronics Pty Ltd, PO Box 4382,
Homebush South, New South Wales,
2140 (Phone: [phone], Email:
[email protected]; or
(b) in the case of an Aqua-Gen 3/+,
Aqua-Gen 3BR/+ & Aqua-Gen 3PV/+ or
SSV Series of Automatic Controllers, a
three (3) year limited warranty from
11. Warranty Agreement
Dontek Electronics Pty Ltd, 19 Melrich
Road, Bayswater, Victoria, 3153
(Phone: [phone], Email:
[email protected]); or
(c) in the case of an Aqua-Gen 2 Automatic
Controller, a two (2) year limited
warranty (temperature sensors not
covered) from Dontek Electronics Pty Ltd,
19 Melrich Road, Bayswater, Victoria,
3153 (Phone: [phone], Email:
[email protected]);
and is the only warranty given in respect of that
part of the Product.
5. The Solar Pump included in the Product
carries:
(a) in the case of an SSGL Series Solar Pump,
a two (2) year limited warranty (six (6)
months for commercial installations)
from Supreme Solar Pty Ltd, 2/19
Enterprise Drive, Bundoora, Victoria,
3083 (Phone: [phone], Email:
[email protected]); or
(b) in the case of an SunSol SS Series or
Booster AB Series Solar Pump, a two (2)
year limited warranty. Two (2) year
warranty on the motor, pump body and
seal plate, and a one (1) year warranty on
the mechanical seal from Reltech
Australia Pty Ltd, 43-45 Kylta Road, West
Heidelberg, Victoria, 3081 (Phone: (03)
9459 3838, Email: o[email protected]);
A twelve (12) month in eld labour warranty is
applicable in Capital City Metropolitan areas or
within a 20km radius of an Authorised Supreme
Solar P/L or Reltech Australia P/L Service Agent.
and is the only warranty given in respect of that
part of the Product.
6. All other components supplied by Supreme
Solar Pty Ltd carry a twelve (12) month limited
warranty and is the only warranty given in
respect of these components of the Product.
Exclusions
7. Supreme Solar Pty Ltd will not be liable
under this warranty where Supreme Solar Pty
Ltd’s reasonable opinion a defect is caused by:
(a) fair wear and tear;
(b) negligent, careless or improper use or
handling;
(c) non-adherence to operating, cleaning or
maintenance instructions;
(d) harsh or adverse Pool/Spa water
conditions;
(e) repair to or alteration of any parts of the
6.1.8 SETTING THE AUTOMATIC STOP TIME
6.1.9 SYSTEM RESET FUNCTION
6.1.9 SYSTEM PARAMETERS
See Appendix 1
Warranty Agreement Heatseker Nova Inverter Heat Pump
supremeheating.com.au 26
(b) is defective as a result of any of the
events specied in paragraph 7.
What the Purchaser must do
12. Any claim under this warranty must be
made at the earliest stage that the defect
becomes obvious to enable prompt action and to
avoid further damage and must be made no later
than one (1) month of the defect becoming
obvious.
13. Any claim for warranty must be
accompanied by appropriate documentation
which stipulates the date of installation, the
invoice number, the details of the alleged defect
and any other information reasonably required
by Supreme Solar Pty Ltd.
14. Purchaser agrees to pursue any claims in
relation to defective parts against the manufac-
turers or suppliers referred to in clause 3, 4, 5 & 6.
Whole agreement
15. This warranty and any warranties implied
by law which are not capable of being excluded
or modied from the whole warranty agreement
between Supreme Solar Pty Ltd and the Purchas-
er and all other warranties, express or implied,
whether arising by statute or otherwise, are
excluded and cancelled.
Governing law
16. This warranty is governed by the laws of
the State specied in paragraph 17(c).
Dened terms
17. (a) Purchaser: The person who has
purchased the Product and is able
to produce proof of such purchase
(b) Product Supreme Solar Pty Ltd solar
pool heating system
(c) Governing law
(paragraph 16): Victoria, Australia
Consumer guarantee
18. This warranty is provided in addition to
consumer guarantees and does not alter, limit or
replace them.
system by any person who has not been
authorised by Supreme Solar Pty Ltd to
perform such a repair or alteration;
(f) act of God, riot, re or other occurrence
outside normal working conditions; or
(g) by other abuse or misuse caused by the
Purchaser or a third party.
8. Subject to clause 9, any condition or
warranty which would otherwise be implied in
this agreement or in relation to the Product is
hereby excluded.
9. Where legislation implies in this agreement
or in relation to the Product any condition or
warranty, and that legislation avoids or prohibits
provisions in a contract excluding or modifying
the application of or exercise of or liability under
such condition or warranty, the condition or
warranty shall be deemed to be included in this
agreement. However, the liability of Supreme
Solar Pty Ltd for any breach of such condition or
warranty shall be subject to clause 14 and any
other applicable exclusions set out in this
agreement, be limited, at the option of Supreme
Solar Pty Ltd, to one or more of the following:
(a) if the breach relates to goods:
(i) the replacement of the goods or the
supply of equivalent goods;
(ii) the repair of such goods;
(iii) the payment of the cost of having
the goods repaired; and
(b) if the breach relates to services:
(i) the supplying of the services again;
or
(ii) the payment of the cost of having
the services supplied again.
What Supreme Solar Pty Ltd Will Do
10. For defects relating to installation of the
Product, Supreme Solar Pty Ltd will, in its abso-
lute discretion:
(a) repair the Product or pay for the cost of
having the Product repaired; or
(b) replace the Product or supply an
equivalent Product; or
(c) pay for the cost of replacing the Product
or acquiring an equivalent Product;
if the terms and conditions of this warranty are
satised. Supreme Solar Pty Ltd will not be liable
for any other loss or damage (including cons
equential or indirect damages).
11. Supreme Solar Pty Ltd reserves the right to
charge the Purchaser, at Supreme Solar Pty Ltd’s
current hourly rate, for the cost of examining the
Product if such examination by Supreme Solar
Pty Ltd reveals that the Product:
(a) is not defective; or

Notes
Heatseker Nova Inverter Heat Pump
supremeheating.com.au
Notes
Notes
Heatseker Nova Inverter Heat Pump
supremeheating.com.au
Notes