SurfLink MOBILE 2 User manual

MOBILE 2
OPERATIONS MANUAL

Table of Contents
Introduction 5
Basic Use 6
Getting Started 11
Power Button 11
Touch Screen Display 11
Volume Up Button 13
Volume Down Button 13
Micro-USB Jack 13
Built-In Microphones 15
Performance Overview 15
Operation 16
Adjusting Settings in your Hearing Devices 16
Streaming Cell Phone Calls 18
Call Waiting 22
Streaming Audio 23
Streaming Bluetooth Landline Phone Calls 27
Tools 31
Bluetooth Features 31
Manage Paired Bluetooth Devices 35
Brightness 38
Syncing Hearing Devices 38
Choose Features for SurfLink Mobile 42
Remote Layout 45
Language 47
Settings Lock 48
Display Options 49
Phone Options 50
General Options 51
Additional Information 54
Accessories 54
Bluetooth Overview 57
Required Information 58
FCC Information 60
2 3

Introduction
SurfLink Mobile is designed to interface with your
wireless hearing devices in multiple ways:
• As a cell phone streaming device
• As an audio streaming device from:
– Bluetooth devices
– Line-in input via the micro-USB jack
– Built-in omni (“Surround”) and directional
(“Focus”) microphones
• As a remote control to make hearing device
setting adjustments
Streaming – Audio or sound transmitted wirelessly
from SurfLink Mobile to your hearing devices.
4 5

Basic Use
1. Power Button
• Long press and hold (5 seconds) powers on or
powers off SurfLink Mobile
• Short press and release wakes or hides display
while SurfLink Mobile is powered on
2. Touch Screen Display – Press and release on touch
screen buttons to make selection
3. Volume Up Button – Press and release to increase
sound levels
4. Volume Down Button – Press and release to
decrease sound levels
5. Micro-USB Jack
• Recharge via battery-charging cable
• Stream audio from the line-in cable
6. Built-In Microphones – For use in streaming audio
as an assistive listening device
1
6
3
4
2
5
6 7
Basic Use
Basic Use

To Sync Your Hearing Devices with SurfLink Mobile:
1. See page 38 for more details
To Pair a Bluetooth device (including cell phones)
with SurfLink Mobile:
1. See page 31 for more details
To Operate Remote Control:
1. Select lower left icon to navigate to
Remote screen
2. See page 16 for more details
Ear Selection
Left / Both / Right
Memory – Cycle
through available
memories
Mute / Unmute
Favorite
(varies by
hearing device) –
• Start/stop SurfLink
Media audio
streaming
• iQ Boost
• Jump to
Memory 4
• Multiflex Tinnitus
On/Off
• Not active
Home – Reset hearing
devices to Memory 1
at power on volume
level
To Stream Audio:
1. Select lower middle icon to navigate to
Streaming screen
2. Only available audio inputs are displayed
3. Select desired audio source button to highlight
and start streaming. Select highlighted button to
stop streaming.
4. See page 23 for more details
Directional Mic. Graphic
No Stream Active: no button pressed. Volume Graphic
100%
100%
100%
mp3 Player
Focus
Focus
Surround
Surround
Line-In
Line-In
Cell Phone
Cell Phone
Tablet
Tablet
Landline
Landline
mp3 Player
mp3 Player
Computer
Computer
Television
Television
Stereo
Stereo
Other
Other
Streaming Screen
Line-In
Surround
Focus
Tablet
Landline
Stream Active: at most, one button can be pressed.
100%
mp3 Player
Line-In
Surround Focus
Tablet
Landline
Point SurfLink Mobile
toward sound source
No hearing devices are
synced at this time
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
To Answer Incoming Phone Calls:
1. When an incoming call is received by a cell
phone connected to SurfLink Mobile, the
incoming call screen will appear
2. Accept call by selecting the Answer button
3. Decline call by selecting Do Not Answer button
4. See page 18 for more details
8 9
Basic Use
Basic Use

Getting Started
Basic Use
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
To Make Outgoing Phone Calls:
1. Dial call on your connected cell phone
2. Once call is dialed, Phone screen appears on
SurfLink Mobile
3. See page 19 for more details
During Active Phone Calls
1. See page 19 for more details
Remote icon –
adjust hearing
devices during call
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
JustTalk –
use hearing device
microphones as voice
pickup option
SurfLink Mic – use
built-in microphones
on SurfLink Mobile as
voice pickup option
Mute – when
highlighted, caller
cannot hear your voice
End Call – terminates
phone call
Getting Started
Power Button
To turn SurfLink Mobile On, press and hold the Power
button. Release the button when the display powers
on.
When SurfLink Mobile is on, you can put it into
Sleep Mode by a short press and release of the
Power button. In Sleep Mode, SurfLink Mobile is
still on, but the display is turned off. SurfLink Mobile
will automatically enter Sleep Mode to conserve
power when no Touch Screen input is received for
the configured time. To wake the display, press and
release the Power button, then select the Push to
Unlock button on the Touch Screen.
To turn SurfLink Mobile Off, press and hold the Power
button (typically 5 - 15 seconds). Release the button
when the “Powering Down” message is displayed.
Touch Screen Display
SurfLink Mobile incorporates a full-color display with
a Touch Screen. Press and release the Touch Screen
buttons to make selections.
10 11

The taskbar at the top of the display provides status
information:
Indicator Notes
Charging @80%80%
Fully Charged
100%
Charging @60%60%
Charging @40%40%
Charging @20%20%
80% 80%
100%
100%
60% 60%
40% 40%
20% 20%
10%
<20%
Example of warning on device
100%
Tools
Language
Screens
Brightness
20%
20%
OK
Low Battery Warning Screen
20%
OK
Lock Screen
Battery Status
push to unlock
100%
No hearing devices are
synced at this time.
Bluetooth active 80%
Bluetooth connected 80%
100%
Bluetooth connect to 2 devices 80%
x2
100%
End Call
Mute
SurfLink Mic
Just Talk
When the SurfLink Mobile Bluetooth antenna
is on, indicator will display on the left side of
the taskbar. When the Bluetooth antenna is
off, no indicator will display.
Charging @80%80%
Fully Charged
100%
Charging @60%60%
Charging @40%40%
Charging @20%20%
80% 80%
100%
100%
60% 60%
40% 40%
20% 20%
10%
<20%
Example of warning on device
100%
Tools
Language
Screens
Brightness
20%
20%
OK
Low Battery Warning Screen
20%
OK
Lock Screen
Battery Status
push to unlock
100%
No hearing devices are
synced at this time.
Bluetooth active 80%
Bluetooth connected 80%
100%
Bluetooth connect to 2 devices 80%
x2
100%
End Call
Mute
SurfLink Mic
Just Talk
If an advisory message is available, an
indicator will display in the center of the
taskbar.
Charging @80%80%
Fully Charged
100%
Charging @60%60%
Charging @40%40%
Charging @20%20%
80% 80%
100%
100%
60% 60%
40% 40%
20% 20%
10%
<20%
Example of warning on device
100%
Tools
Language
Screens
Brightness
20%
20%
OK
Low Battery Warning Screen
20%
OK
Lock Screen
Battery Status
push to unlock
100%
No hearing devices are
synced at this time.
Bluetooth active 80%
Bluetooth connected 80%
100%
Bluetooth connect to 2 devices 80%
x2
100%
End Call
Mute
SurfLink Mic
Just Talk
The SurfLink Mobile battery status is
shown on the right side of the taskbar. For
example, a fully-charged SurfLink Mobile
shows 100% battery charge.
Charging @80%80%
Fully Charged
100%
Charging @60%60%
Charging @40%40%
Charging @20%20%
80% 80%
100%
100%
60% 60%
40% 40%
20% 20%
10%
<20%
Example of warning on device
100%
Tools
Language
Screens
Brightness
20%
20%
OK
Low Battery Warning Screen
20%
OK
Lock Screen
Battery Status
push to unlock
100%
No hearing devices are
synced at this time.
Bluetooth active 80%
Bluetooth connected 80%
100%
Bluetooth connect to 2 devices 80%
x2
100%
End Call
Mute
SurfLink Mic
Just Talk
If less than 20% battery charge remains,
a low battery warning message appears.
SurfLink Mobile should be promptly
recharged.
Charging @80%80%
Fully Charged
100%
Charging @60%
60%
Charging @40%40%
Charging @20%20%
80% 80%
100%
100%
60% 60%
40% 40%
20% 20%
10%
<20%
Example of warning on device
100%
Tools
Language
Screens
Brightness
20%
20%
OK
Low Battery Warning Screen
20%
OK
Lock Screen
Battery Status
push to unlock
100%
No hearing devices are
synced at this time.
Bluetooth active 80%
Bluetooth connected 80%
100%
Bluetooth connect to 2 devices 80%
x2
100%
End Call
Mute
SurfLink Mic
Just Talk
When properly recharging, indicator will
display next to battery status.
Charging @80%80%
Fully Charged
100%
Charging @60%60%
Charging @40%40%
Charging @20%20%
80% 80%
100%
100%
60% 60%
40% 40%
20% 20%
10%
<20%
Example of warning on device
100%
Tools
Language
Screens
Brightness
20%
20%
OK
Low Battery Warning Screen
20%
OK
Lock Screen
Battery Status
push to unlock
100%
No hearing devices are
synced at this time.
Bluetooth active 80%
Bluetooth connected 80%
100%
Bluetooth connect to 2 devices 80%
x2
100%
End Call
Mute
SurfLink Mic
Just Talk
When exactly one Handsfree Profile
Bluetooth device (typically, this would be
your cell phone) is connected, then the
Bluetooth icon will be surrounded by a
blue circle.
Charging @80%80%
Fully Charged
100%
Charging @60%60%
Charging @40%40%
Charging @20%20%
80% 80%
100%
100%
60% 60%
40% 40%
20% 20%
10%
<20%
Example of warning on device
100%
Tools
Language
Screens
Brightness
20%
20%
OK
Low Battery Warning Screen
20%
OK
Lock Screen
Battery Status
push to unlock
100%
No hearing devices are
synced at this time.
Bluetooth active 80%
Bluetooth connected 80%
100%
Bluetooth connect to 2 devices 80%
x2
100%
End Call
Mute
SurfLink Mic
Just Talk
When two Handsfree Profile Bluetooth
devices are connected, then “x2” will be
added to the circled Bluetooth icon.
Volume Up Button
To increase the volume of sounds coming through
a hearing device, press and release the Volume Up
button on the side of SurfLink Mobile. Continue to
press and release until the desired volume is reached.
Volume Down Button
To decrease the volume of sounds coming through a
hearing device, press and release the Volume Down
button on the side of SurfLink Mobile. Continue to
press and release until the desired volume is reached.
Micro-USB Jack
The micro-USB jack is used for recharging the SurfLink
Mobile battery, as well as accepting audio from a
Line-In cable.
The enclosed Line-In cable allows
SurfLink Mobile to be connected
to any audio device with a female
3.5mm audio output jack. Simply
connect the micro-USB end of the
Line-In cable to SurfLink Mobile
(Figure 1) and connect the other
end to the audio device output jack.
See page 23 for more details on streaming audio to
hearing devices.
S
URF
L
INK
Fig. 1
12 13
Getting Started
Getting Started

To recharge the battery, connect
the Battery-Charging cable to the
micro-USB jack on SurfLink Mobile
(Figure 2). Attach the USB connector
of the Battery-Charging cable to the
power adaptor (Figure 3) and plug
into a wall outlet. To ensure proper
charging, verify that the lightning
bolt charging indicator appears on
the taskbar.
The SurfLink Mobile battery can also
be charged via a computer USB jack
or an optional car charger adaptor,
although it may take longer than recharging via a
wall outlet. Charging time may also take longer if the
SurfLink Mobile is streaming audio while it is being
recharged.
Plugging SurfLink Mobile into active power source will
briefly light up the display (when the SurfLink Mobile
is powered on, but the display is off).
TIP – If SurfLink Mobile is powered off, then
plugging it into an active power source will begin
the recharge process even though the display does
not illuminate.
Built-In Microphones
SurfLink Mobile includes built-in microphones for
gathering sound. The Directional Microphone
(“Focus”) receives sound from a particular direction.
The Omni Microphone (“Surround”) receives
sound from all directions. Turning on or off a specific
microphone is done from the Streaming screen – see
page 23 for more details.
Performance Overview
Style* Original Higher Capacity
Recharge Time Up to 3 hours Up to 6 hours
Streaming Time Up to 4 hours Up to 8 hours
Standby Time Up to 60 hours Up to 120 hours
Battery Type Rechargeable lithium-ion
TIP – For best streaming sound
quality, use the side buttons to
adjust the stream level (audio
resolution) to 75% or higher.
S
URF
L
INK
Fig. 2
Fig. 3
* To determine the Style, examine the small bar code label on back housing.
If “480” appears above the serial number, then it is “Higher Capacity” style.
Otherwise, your SurfLink Mobile is the “Original” style.
14 15
Getting Started
Getting Started

Operation
Adjusting Settings in your Hearing Devices
The Remote screen is accessible from the Streaming,
Tools, and Phone screens.
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Left / Both /
Right Ear
Selection
Specifies whether
adjustments are made
to a single hearing
device or both hearing
devices.
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed”State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for1/2 (?) second
AFTER each button press
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed”State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for1/2 (?) second
AFTER each button press
Volume Up /
Volume Down
Physical buttons on
the side of SurfLink
Mobile make
adjustments to overall
volume of all sounds
coming through the
hearing devices.
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Memory Change Cycles through the
memories which are
programmed into
hearing devices.
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Favorite
• Start/stop
SurfLink Media
audio streaming
• iQ Boost
• Jump to
Memory 4
• Multiflex Tinnitus
On/Off
• Not active
Activates the
Favorite setting that
is programmed into
hearing devices.
Ask your hearing
professional if your
hearing devices have
Favorite functionality.
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Mute / Unmute Temporarily turns off
all sounds coming
into the hearing
devices. Unmute
the hearing devices
by selecting Mute
button again.
Note: When the hearing
devices are muted,
selecting any button on
the Remote screen will
also unmute the hearing
devices as well as
perform the function of
the button selected.
16 17
Operation
Operation

Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Home Resets the hearing
devices to Memory
1 at the power-on
volume level.
Streaming Cell Phone Calls
(1) When SurfLink Mobile
is on and an incoming call
is received by a connected
cell phone, an Incoming
Call screen appears.
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
-or-
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
No-Look Answering
(2a) To answer the
incoming call, select the
Answer button.
Note: If possible, it is best
to answer incoming calls via
SurfLink Mobile. There are
some cell phones that do
not properly route the call to
SurfLink Mobile if you answer
via the cell phone itself.
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
(2b) To Decline the
incoming call:
• Select the Do Not
Answer button OR
• Select any of the
physical buttons on
the SurfLink Mobile
housing.
Note: Incoming call can also
be declined via the cell phone
itself
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
(3) After answering an
incoming cell phone call
(or initiating an outgoing
call), the Phone Call
screen is displayed.
Note: SurfLink Mobile should
be kept within 3-6 feet [1-2
meters] of hearing devices
during cell phone streaming.
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
18 19
Operation
Operation

(3a) Either JustTalk
(uses the hearing
device microphone) or
SurfLink Mic (uses the
built-in SurfLink Mobile
microphone) can be used
to pick up your voice
during a phone call. Select
desired voice input option
by toggling between
JustTalk and SurfLink Mic.
Note: When using the SurfLink
Mic, SurfLink Mobile should
be 8-12 inches [20-30cm] from
your mouth for optimal voice
pickup. The lanyard accessory
can assist in this situation.
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
(3b) Select the Mute
button during a phone
call to mute your own
voice. Unmute your voice
by unhighlighting the
Mute button.
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
(3c) Use the side buttons
to adjust the stream level
(audio resolution) to 75%
or higher.
(3d) During a phone
call, select the Remote
icon (lower left) to go
to Remote screen to
make hearing device
adjustments.
• Selecting the
Disconnect button
allows the call to be
conducted on your
cell phone, rather
than streamed to your
hearing devices.
• Selecting the Connect
button reestablishes
the connection
between the cell phone
and SurfLink Mobile,
allowing the call to
be streamed to your
hearing devices.
• Decreasing the volume
makes both the hearing
device microphone
input and streamed
audio input sound
quieter.
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
(4) Select End Call button
on Phone screen to
terminate the call.
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
20 21
Operation
Operation

Call Waiting
(1) If second incoming
call is received (by the
same cell phone) during
an active cell phone call,
the Incoming Call Waiting
screen may appear.
Note: If second incoming
call occurs on a different
cell phone (which is also
connected with SurfLink
Mobile), then the second call
will roll directly to that cell
phone’s voicemail.
Incoming Call
5557635432
Unknown Caller
Answer
Incoming Call Remote Tab
If only SurfLink Mic is available
100%
End Call
SurfLink Mic
Mute
Phone Call Screens
If both Just Talk and
SurfLink Mic are available
100%
End Call
Just Talk
Mute
SurfLink Mic
100%
End Call
Mute
Just Talk
SurfLink Mic
100%
Memory
Home
Mute
Disconnect
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call Waiting
Incoming Call
Caller Name
XXXXXXXXXX
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Incoming Call
5557635432
100%
Mute
SurfLink Mic
End Call
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
End Call
Just Talk
Mute
SurfLink Mic
Connect
Mute
Mute
SurfLink Mic
100%
(2) Select Do Not Answer
button to ignore the
second call and continue
with the active call.
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
(3) Select End Call +
Answer button to end the
active call and answer the
second call.
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
(4) Select Hold Call +
Answer button to put the
active call on hold and
answer the second call.
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
(4a) When second call is
answered using the Hold
Call + Answer button, the
Swap Call Waiting screen
will appear.
(4b) Select Swap Call
button to switch between
the two calls by putting
the active call on hold.
(4c) To terminate the
active call, select End Call
button. The call on hold
will become the active call.
Phone Call Screen
Remote Screen
100%
Mute
SurfLink Mic
Just Talk
Swap Call
100%
HomeMute
Memory
Left
Both
Right
Disconnect
Phone Call Waiting Screen
100%
Just Talk
Mute
End Call
Swap Call
SurfLink Mic
Incoming Call
Connect
5557635432
Handset Incoming Call
If only SurfLink Mic is available
100%
Disconnect
SurfLink Mic
Mute
If both Just Talk and
SurfLink Mic are available
100%
Disconnect
Just Talk
Mute
SurfLink Mic
100%
Disconnect
Mute
Just Talk
SurfLink Mic
100%
Mute
SurfLink Mic
Disconnect
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
Disconnect
Just Talk
Mute
SurfLink Mic
Handset Remote Screen
100%
HomeMute
Memory
Left
Both
Right
Favorite
Handset Call Screens
SurfLink Mic
Just Talk
SurfLink Mic
Just Talk
Just Talk
Connect
Connect
Disconnect
Disconnect
Swap Call
Swap Call
SurfLink Mic
100%
Streaming Audio
SurfLink Mobile can stream audio to your hearing
devices from:
• Bluetooth devices
• Line-In input from an audio device
• Built-in SurfLink Mobile microphones
Note: SurfLink Mobile should be kept within 12-15 feet [4-5m] of the
hearing devices when streaming audio.
22 23
Operation
Operation

(1) Select the Streaming
icon at the bottom of the
display to navigate to the
Streaming screen.
Directional Mic. Graphic
No Stream Active: no button pressed. Volume Graphic
100%
100%
100%
mp3 Player
Focus
Focus
Surround
Surround
Line-In
Line-In
Cell Phone
Cell Phone
Tablet
Tablet
Landline
Landline
mp3 Player
mp3 Player
Computer
Computer
Television
Television
Stereo
Stereo
Other
Other
Streaming Screen
Line-In
Surround Focus
Tablet
Landline
Stream Active: at most, one button can be pressed.
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Point SurfLink Mobile
toward sound source
No hearing devices are
synced at this time
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
(2) Audio sources,
available for selection,
are displayed. To turn on
audio streaming, select
an audio source button,
which then becomes
highlighted. To turn off
audio streaming, select the
highlighted audio source
button.
“Surround” Microphone
button – Receives sound
from all directions.
This omnidirectional
microphone setting is
useful for listening to
multiple speakers in
quiet environments.
Directional Mic. Graphic
No Stream Active: no button pressed. Volume Graphic
100%
100%
100%
mp3 Player
Focus
Focus
Surround
Surround
Line-In
Line-In
Cell Phone
Cell Phone
Tablet
Tablet
Landline
Landline
mp3 Player
mp3 Player
Computer
Computer
Television
Television
Stereo
Stereo
Other
Other
Streaming Screen
Line-In
Surround
Focus
Tablet
Landline
Stream Active: at most, one button can be pressed.
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Point SurfLink Mobile
toward sound source
No hearing devices are
synced at this time
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Directional Mic. Graphic
No Stream Active: no button pressed. Volume Graphic
100%
100%
100%
mp3 Player
Focus
Focus
Surround
Surround
Line-In
Line-In
Cell Phone
Cell Phone
Tablet
Tablet
Landline
Landline
mp3 Player
mp3 Player
Computer
Computer
Television
Television
Stereo
Stereo
Other
Other
Streaming Screen
Line-In
Surround
Focus
Tablet
Landline
Stream Active: at most, one button can be pressed.
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Point SurfLink Mobile
toward sound source
No hearing devices are
synced at this time
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Off On
Directional Mic. Graphic
No Stream Active: no button pressed. Volume Graphic
100%
100%
100%
mp3 Player
Focus
Focus
Surround
Surround
Line-In
Line-In
Cell Phone
Cell Phone
Tablet
Tablet
Landline
Landline
mp3 Player
mp3 Player
Computer
Computer
Television
Television
Stereo
Stereo
Other
Other
Streaming Screen
Line-In
Surround
Focus
Tablet
Landline
Stream Active: at most, one button can be pressed.
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Point SurfLink Mobile
toward sound source
No hearing devices are
synced at this time
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
“Focus” Microphone
button – Receives
sound from a particular
direction (in front of
the microphone) while
reducing sound levels
from other directions.
This directional
microphone setting is
useful for listening to
a single speaker when
background noise is
present.
Note: After selecting this
button, a prompt will remind
you to point SurfLink Mobile
microphone toward sounds
you want to hear. In noisy
environments, move SurfLink
Mobile as close as possible
to sound source.
Line-In button –
Receives audio from
Line-In cable inserted
into micro-USB jack of
SurfLink Mobile.
Directional Mic. Graphic
No Stream Active: no button pressed. Volume Graphic
100%
100%
100%
mp3 Player
Focus
Focus
Surround
Surround
Line-In
Line-In
Cell Phone
Cell Phone
Tablet
Tablet
Landline
Landline
mp3 Player
mp3 Player
Computer
Computer
Television
Television
Stereo
Stereo
Other
Other
Streaming Screen
Line-In
Surround
Focus
Tablet
Landline
Stream Active: at most, one button can be pressed.
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Point SurfLink Mobile
toward sound source
No hearing devices are
synced at this time
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Directional Mic. Graphic
No Stream Active: no button pressed. Volume Graphic
100%
100%
100%
mp3 Player
Focus
Focus
Surround
Surround
Line-In
Line-In
Cell Phone
Cell Phone
Tablet
Tablet
Landline
Landline
mp3 Player
mp3 Player
Computer
Computer
Television
Television
Stereo
Stereo
Other
Other
Streaming Screen
Line-In
Surround
Focus
Tablet
Landline
Stream Active: at most, one button can be pressed.
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Point SurfLink Mobile
toward sound source
No hearing devices are
synced at this time
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
24 25
Operation
Operation

Bluetooth Streaming
Input button – Receives
audio from a connected
Bluetooth device.
Note: For this button to
be available, the Bluetooth
antenna must be On, the
Bluetooth device needs
to be actively connected
with SurfLink Mobile, and
Bluetooth device needs to
be powered on and within
range of SurfLink Mobile.
Directional Mic. Graphic
No Stream Active: no button pressed. Volume Graphic
100%
100%
100%
mp3 Player
Focus
Focus
Surround
Surround
Line-In
Line-In
Cell Phone
Cell Phone
Tablet
Tablet
Landline
Landline
mp3 Player
mp3 Player
Computer
Computer
Television
Television
Stereo
Stereo
Other
Other
Streaming Screen
Line-In
Surround
Focus
Tablet
Landline
Stream Active: at most, one button can be pressed.
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Point SurfLink Mobile
toward sound source
No hearing devices are
synced at this time
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
(3) Use the side buttons
to adjust the stream level
(audio resolution) to 75%
or higher.
(4) Select the Remote
icon (lower left) to go
to Remote screen to
make hearing device
adjustments.
Note: Decreasing the volume
makes both the hearing
device microphone input and
streamed audio input sound
quieter.
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Streaming Bluetooth Landline Phone Calls
SurfLink Mobile can be paired to a Bluetooth landline
phone (or Bluetooth landline phone adaptor), which
supports the Bluetooth Headset Profile (HSP).
Bluetooth landline phone calls can be streamed to
hearing devices via SurfLink Mobile.
(1) When SurfLink Mobile
is On and an incoming call
is received by connected
Bluetooth landline phone,
the Headset Incoming
Call screen appears.
(2) To answer the incoming
call, select the Connect
button.
Phone Call Screen
Remote Screen
100%
Mute
SurfLink Mic
Just Talk
Swap Call
100%
HomeMute
Memory
Left
Both
Right
Disconnect
Phone Call Waiting Screen
100%
Just Talk
Mute
End Call
Swap Call
SurfLink Mic
Incoming Call
Connect
5557635432
Handset Incoming Call
If only SurfLink Mic is available
100%
Disconnect
SurfLink Mic
Mute
If both Just Talk and
SurfLink Mic are available
100%
Disconnect
Just Talk
Mute
SurfLink Mic
100%
Disconnect
Mute
Just Talk
SurfLink Mic
100%
Mute
SurfLink Mic
Disconnect
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
Disconnect
Just Talk
Mute
SurfLink Mic
Handset Remote Screen
100%
HomeMute
Memory
Left
Both
Right
Favorite
Handset Call Screens
SurfLink Mic
Just Talk
SurfLink Mic
Just Talk
Just Talk
Connect
Connect
Disconnect
Disconnect
Swap Call
Swap Call
SurfLink Mic
100%
26 27
Operation
Operation

(3) To make an Outgoing
call from Bluetooth
landline phone:
(3a) Dial from the
landline phone. Quickly
select the connection
button on the Bluetooth
landline phone.
–OR–
(3b) Select Landline
phone button (center-
right). Quickly dial the
call from the landline
phone.
Directional Mic. Graphic
No Stream Active: no button pressed. Volume Graphic
100%
100%
100%
mp3 Player
Focus
Focus
Surround
Surround
Line-In
Line-In
Cell Phone
Cell Phone
Tablet
Tablet
Landline
Landline
mp3 Player
mp3 Player
Computer
Computer
Television
Television
Stereo
Stereo
Other
Other
Streaming Screen
Line-In
Surround Focus
Tablet
Landline
Stream Active: at most, one button can be pressed.
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
Point SurfLink Mobile
toward sound source
No hearing devices are
synced at this time
100%
mp3 Player
Line-In
Surround
Focus
Tablet
Landline
(4) After answering an
incoming landline call
(or initiating an outgoing
landline call), the Headset
screen is displayed.
Note: SurfLink Mobile should
be kept within 3-6 feet [1-2
meters] of hearing devices
during headset streaming.
Phone Call Screen
Remote Screen
100%
Mute
SurfLink Mic
Just Talk
Swap Call
100%
HomeMute
Memory
Left
Both
Right
Disconnect
Phone Call Waiting Screen
100%
Just Talk
Mute
End Call
Swap Call
SurfLink Mic
Incoming Call
Connect
5557635432
Handset Incoming Call
If only SurfLink Mic is available
100%
Disconnect
SurfLink Mic
Mute
If both Just Talk and
SurfLink Mic are available
100%
Disconnect
Just Talk
Mute
SurfLink Mic
100%
Disconnect
Mute
Just Talk
SurfLink Mic
100%
Mute
SurfLink Mic
Disconnect
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
Disconnect
Just Talk
Mute
SurfLink Mic
Handset Remote Screen
100%
HomeMute
Memory
Left
Both
Right
Favorite
Handset Call Screens
SurfLink Mic
Just Talk
SurfLink Mic
Just Talk
Just Talk
Connect
Connect
Disconnect
Disconnect
Swap Call
Swap Call
SurfLink Mic
100%
(4a) Either Just Talk
(uses the hearing
device microphone) or
SurfLink Mic (uses the
built-in SurfLink Mobile
microphone) can be used
to pick up your voice
during a phone call. Select
desired voice input option
by toggling between
JustTalk and SurfLink Mic.
Note: When using the SurfLink
Mic, the SurfLink Mobile
should be 8-12 inches [20-
30cm] from your mouth for
optimal voice pickup. The
lanyard accessory can assist in
this situation.
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
(4b) Select the Mute
button during a phone
call to mute your own
voice. Unmute your voice
by unhighlighting the
Mute button.
Just Talk
SurfLink Mic
Just Talk
SurfLink Mic
SurfLink Mic
Mute
Mute
Swap Call
Swap Call
Connect
Connect
Disconnect
Disconnect
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Do Not Answer
Hold Call
+ Answer
End Call
+ Answer
Disconnect
Disconnect
Connect
Connect
Just Talk
(4c) Use the side buttons
to adjust the stream level
(audio resolution) to 75%
or higher.
28 29
Operation
Operation

(4d) During a phone
call, select the Remote
icon (lower left) to go
to Remote screen to
make hearing device
adjustments.
Note: Decreasing the volume
makes both the hearing
device microphone input and
streamed audio input sound
quieter.
Phone Call Screen
Remote Screen
100%
Mute
SurfLink Mic
Just Talk
Swap Call
100%
HomeMute
Memory
Left
Both
Right
Disconnect
Phone Call Waiting Screen
100%
Just Talk
Mute
End Call
Swap Call
SurfLink Mic
Incoming Call
Connect
5557635432
Handset Incoming Call
If only SurfLink Mic is available
100%
Disconnect
SurfLink Mic
Mute
If both Just Talk and
SurfLink Mic are available
100%
Disconnect
Just Talk
Mute
SurfLink Mic
100%
Disconnect
Mute
Just Talk
SurfLink Mic
100%
Mute
SurfLink Mic
Disconnect
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
Disconnect
Just Talk
Mute
SurfLink Mic
Handset Remote Screen
100%
HomeMute
Memory
Left
Both
Right
Favorite
Handset Call Screens
SurfLink Mic
Just Talk
SurfLink Mic
Just Talk
Just Talk
Connect
Connect
Disconnect
Disconnect
Swap Call
Swap Call
SurfLink Mic
100%
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Left
Left
Both
Both
Right
Right
100%
Memory
Favorite
Mute
Home
100%
Favorite
Mute
Home
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
Remote Layout Setup Screen (Highlighted buttons will appear on remote screen)
Remote Screen (created by Remote Layout)
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Favorite
Home
Mute
Remote Layout
Highlighted buttons will
appear on Remote screen
100%
Memory
Mute
Home
100%
Memory
Favorite
Home
100%
Memory
Favorite
Mute
100%
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
(5) Select Disconnect
button on Headset screen
to end the call.
Note: In addition to ending
the call on the SurfLink
Mobile, it may also be
necessary to terminate the
call on the Bluetooth Landline
phone.
Phone Call Screen
Remote Screen
100%
Mute
SurfLink Mic
Just Talk
Swap Call
100%
HomeMute
Memory
Left
Both
Right
Disconnect
Phone Call Waiting Screen
100%
Just Talk
Mute
End Call
Swap Call
SurfLink Mic
Incoming Call
Connect
5557635432
Handset Incoming Call
If only SurfLink Mic is available
100%
Disconnect
SurfLink Mic
Mute
If both Just Talk and
SurfLink Mic are available
100%
Disconnect
Just Talk
Mute
SurfLink Mic
100%
Disconnect
Mute
Just Talk
SurfLink Mic
100%
Mute
SurfLink Mic
Disconnect
Mute highlighted,
SurfLink Mic greyed out
Mute highlighted,
Just Talk and SurfLink Mic greyed out
100%
Disconnect
Just Talk
Mute
SurfLink Mic
Handset Remote Screen
100%
HomeMute
Memory
Left
Both
Right
Favorite
Handset Call Screens
SurfLink Mic
Just Talk
SurfLink Mic
Just Talk
Just Talk
Connect
Connect
Disconnect
Disconnect
Swap Call
Swap Call
SurfLink Mic
100%
Tools
Bluetooth Features
To stream audio (including cell phone calls) using
SurfLink Mobile, you must first pair your Bluetooth
device with SurfLink Mobile. See Bluetooth Overview
(page 57) for more details.
(1) Select the Tools icon at
the bottom of the display
to navigate to the Tools
screen.
(2) Select Bluetooth button
on the Tools screen.
(3a) Select (highlight) the
Bluetooth button to turn
Bluetooth antenna On.
Note: Bluetooth antenna must
be on to stream audio from a
connected Bluetooth device,
such as your cell phone.
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
30 31
Tools
Operation

(3b) Select (unhighlight) the
Bluetooth button to turn
Bluetooth antenna Off.
Note: Turn off the Bluetooth
button when you:
• Do not want to stream audio
from your cell phone or other
Bluetooth devices
• Want to conserve SurfLink
Mobile battery life
• Are traveling on an airplane
• Are in an area where wireless
signals are prohibited
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
(4) Highlight the Pairing
Mode button to initiate
the Bluetooth pairing
process. This button remains
highlighted during the
Bluetooth pairing process.
Note: Bluetooth device must
also be put into pairing mode.
Ensure the Bluetooth device is
within 30 feet [10m] of SurfLink
Mobile.
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
(5) Confirm the Bluetooth
pairing on Bluetooth device.
If you are unfamiliar with the
Bluetooth pairing process,
consult your Bluetooth
device owner’s manual.
Note: Some Bluetooth devices
may ask for SurfLink Mobile PIN,
which is 0000.
(6) Once the Bluetooth
pairing process is complete,
SurfLink Mobile displays a
success message. Select
Choose Icon button.
Note: If Bluetooth pairing is
unsuccessful or if too much time
elapses, then SurfLink Mobile
displays an advisory message.
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
(7) Use the up/down arrows
to page through the list of
available icons. For example,
“Cell Phone” button would
be an appropriate selection
for your cell phone.
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
32 33
Tools
Tools

(8) Once the icon has
been selected, the Paired
Devices screen will appear
and will show the newly
paired cell phone in the list
of available paired Bluetooth
devices.
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
Manage Paired Bluetooth Devices
(1) Select the Tools icon at
the bottom of the display
to navigate to the Tools
screen.
(2) Select Bluetooth
button on the Tools screen.
(3) Select the Paired
Devices button to view
the list of paired Bluetooth
devices.
(4) Select a specific
Bluetooth device to view
more details.
Change List Order button
– moves Bluetooth device
in the list via up/down
arrows.
Choose Icon button –
select graphic icon to be
associated with Bluetooth
device.
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
34 35
Tools
Tools

Trash button – deletes
Bluetooth device pairing
from SurfLink Mobile and
removes Bluetooth device
from list. Note: It is also
important to manually delete
the pairing on the Bluetooth
device itself.
(5) When a paired
Bluetooth device is actively
connected to SurfLink
Mobile, the Bluetooth
Connection icon will
appear next to the device
name on the Paired
Devices screen.
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
(6) Select a specific
Bluetooth device button
on Paired Devices screen
to see details on its active
Bluetooth Connection with
SurfLink Mobile.
Handsfree – required for
cell phone call streaming.
Uses Handsfree (HF)
Profile.
Media – required for
audio streaming from a
Bluetooth entertainment
device. Uses Advanced
Audio Distribution Profile
(A2DP).
Headset – typically used
when streaming from a
Bluetooth landline phone.
Uses Headset Profile
(HSP).
“+” – more than one type
of Bluetooth connection
is available on Bluetooth
device. In example
shown, both Handsfree
and Media connections
are available.
100%
Bluetooth
Settings
Brightness
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Choose Icon
“Tim_iPod”
has been paired
successfully
100%
Choose Icon
Phone
mp3 Player
Cell Phone
100%
Retry Cancel
Bluetooth pairing
was unsuccessful
(error)
100%
Settings
Brightness
Bluetooth
100%
Kevin_Kindle
HandsFree + Media
Change List Order
Choose Icon
100%
Paired Devices
Kevin_Kindle
SCH-1545
Tim_iPod
100%
Bluetooth
Paired Devices
Pairing Mode
100%
Change List Order
device_A
device_C
Kevin_Kindle
OK Cancel
100%
OK Cancel
Un-pair
Kevin_Kindle
from SurfLink Mobile?
Computer
Phone
Stereo
Television
mp3 Player
mp3 Player
Computer
Tablet
Tablet
Television
Stereo
Phone
Other
Other
Cell Phone
Cell Phone
Settings > Bluetooth Screens
Pairing Mode
Pairing Mode
36 37
Tools
Tools

Brightness
(1) Select the Tools icon at
the bottom of the display
to navigate to the Tools
screen.
(2) Select Brightness
button on the Tools screen.
(3) Select “+” button or
“-” button to adjust the
display brightness.
(4) Select OK to accept
adjustments.
(5) Select Cancel to reject
adjustments and continue
with previous brightness
settings.
Normal Pressed
100%
Brightness
OK Cancel
100%
Brightness
OK
Cancel
100%
Settings
Brightness
Bluetooth
100%
Settings
Advanced Setup
Display
Phone
General
100%
Advanced Setup
Features
Remote Layout
Language
Settings
Lock:
100%
Settings
Brightness
Bluetooth
Brightness
Settings > Advanced Setup
100%
Settings
Brightness
Bluetooth
100%
Settings
Brightness
Bluetooth
O
Hearing Devices
Syncing Hearing Devices
Syncing establishes a relationship between your
wireless hearing devices and SurfLink Mobile. For
hearing devices to receive streamed audio and remote
control commands from SurfLink Mobile, you must first
sync the hearing devices with SurfLink Mobile.
(1) Select the Tools icon at
the bottom of the display
to navigate to the Tools
screen.
(2) Select Settings button
on the Tools screen.
(3) Select Advanced Setup
button on Settings screen.
(4) Select Hearing Devices
button on Advanced
Setup screen.
Normal Pressed
100%
Brightness
OK Cancel
100%
Brightness
OK
Cancel
100%
Settings
Brightness
Bluetooth
100%
Settings
Advanced Setup
Display
Phone
General
100%
Advanced Setup
Features
Remote Layout
Language
Settings
Lock:
100%
Settings
Brightness
Bluetooth
Brightness
Settings > Advanced Setup
100%
Settings
Brightness
Bluetooth
100%
Settings
Brightness
Bluetooth
O
Hearing Devices
(5a) If there are no hearing
devices synced with
SurfLink Mobile, a reminder
message is displayed.
Note: This reminder message
may also be displayed on the
Remote screen and Streaming
screen.
100%
Advanced Setup
Hearing Devices
Features
Remote Layout
Language
Settings
Lock
On
Settings > Advanced Setup > Hearing Devices Screens
100%
Hearing Devices
No hearing devices
are synced
at this time.
Sync New
100%
Cancel
Open and close the battery
door of the hearing device(s)
you wish to Sync. Devices
will be automatically
detected and displayed.
100%
Select Hearing Devices
to Sync:
13134782
13134803
Play Tone Sync
100%
Hearing Devices
Synced Hearing Devices:
13134782
13134803
Sync New
100%
Un-sync
13134782
13134803
from SurfLink Mobile?
OK Cancel
100%
Un-Syncing...
Please Wait
100%
OK
If Inspire tting session is
open, please close it now.
100%
Syncing...
Please Wait
100%
Hearing device
syncing is complete.
OK
13134782
13134803
(5b) If hearing devices
are already synced with
SurfLink Mobile, their serial
numbers will be displayed.
100%
Advanced Setup
Hearing Devices
Features
Remote Layout
Language
Settings
Lock
On
Settings > Advanced Setup > Hearing Devices Screens
100%
Hearing Devices
No hearing devices
are synced
at this time.
Sync New
100%
Cancel
Open and close the battery
door of the hearing device(s)
you wish to Sync. Devices
will be automatically
detected and displayed.
100%
Select Hearing Devices
to Sync:
13134782
13134803
Play Tone Sync
100%
Hearing Devices
Synced Hearing Devices:
13134782
13134803
Sync New
100%
Un-sync
13134782
13134803
from SurfLink Mobile?
OK Cancel
100%
Un-Syncing...
Please Wait
100%
OK
If Inspire tting session is
open, please close it now.
100%
Syncing...
Please Wait
100%
Hearing device
syncing is complete.
OK
13134782
13134803
38 39
Tools
Tools