SV Sound Prime Wireless Pro SoundBase User manual

Prime Wireless Pro SoundBase Manual
Congratulations on bringing home the SVS Prime Wireless Pro SoundBase, a stunning achievement in sound quality and
audio connectivity. We want to make it as easy as possible for you to set up the Prime Wireless Pro SoundBase, so this
manual will walk you through downloading the DTS Play-Fi app and everything you need to know to get the most out of
the Prime Wireless Pro SoundBase experience. Our SVS Sound Experts are also available seven days a week to take the
guess work out of anything. They are equipped to handle even the most complicated questions about connectivity,
control, adjusting settings and optimizing sound quality
One of the key features of the SVS Prime Wireless Pro SoundBase is DTS Play-Fi which enables WiFi connectivity with your
home network and provides smartphone or tablet control that unlocks direct streaming from Spotify, Pandora, SiriusXM,
Amazon Music and many more popular services. It also enables multi-room audio playback, voice control via Amazon
Alexa, Google Assistant and much more. You’ll want to download the app before doing anything else, so just visit the
Apple® App Store, Google Play™ Store, Amazon Appstore or Microsoft Store and search “DTS Play-Fi” to get started.
If you have any questions about your new SVS Prime Wireless Pro SoundBase, please contact the SVS Sound Experts.
Email • [phone] • Chat
To download and/or print this manual as a PDF, please click here: [Download PDF Manual]
Happy Listening!
What's in the Box
Prime Wireless Pro
SoundBase
AC Power Cord Remote Control 2 x AAA Batteries for
Remote Control
Unpacking and Preparing Your Prime Wireless Pro SoundBase
1. Place Prime Wireless Pro SoundBase in desired location.
2. Remove protective plastic film from front panel display by gently peeling off using the tab in the
lower right corner.
3. Set Power Cord aside for later use.
4. Locate the 2 x AAA batteries and install them in the Remote Control.

Unpacking and Preparing Your Prime Wireless Pro SoundBase
1. Place Prime Wireless Pro SoundBase in desired location.
2. Remove protective plastic film from front panel display by gently peeling off using the tab in the
lower right corner.
3. Set Power Cord aside for later use.
4. Locate the 2 x AAA batteries and install them in the Remote Control.
Front Panel Controls
Source & Display Control
Rotate the knob to change the input. Press the knob to dim or turn off the display.
Front Panel OLED Display
Indicates the selected audio source, volume level, pause, mute, and track information (when available). Also provides
feedback when setting and selecting presets.
Backlit Preset Buttons
For setting and selecting presets.
Volume Control, Play/Pause, & Mute
Rotate the knob to adjust volume.
Headphone Output
Connect headphones for private listening.

Rear Panel Connections & Controls
1. Left/Right Speaker Binding Post Output
Connect to a pair of speakers using speaker cables.
2. Left/Right RCA Line Input
Connect to other electronics
3. 3.5mm Line Input
Connect any stereo source using a stereo 3.5mm analog cable.
4. HDMI In (ARC)
Connect to the HDMI ARC or eARC output of your TV. Please consult your TV audio output settings and make
sure your TV’s audio is being output as PCM Stereo.
5. USB Service
For firmware updates and for powering or charging USB devices.
6. Network Input/Output
Connect a standard Ethernet cable from your router for hard-wired network connection.
7. Subwoofer RCA Out
Connect to a subwoofer input using an RCA audio interconnect cable.
8. Left/Right Variable RCA Line Out
Connect to other electronics (e.g. Powered Speakers, Power Amplifiers, or to use as a preamp or wireless
streaming source for an existing audio system).
9. Optical Input
Connect to sources with an optical digital output such as a gaming console or TV. Please consult your TV audio
output settings.
10. 3.5mm IR Input
Connect to an external IR receiver or control system.
11. Wi-Fi Setup

Enables Wi-Fi set-up mode and shows status of the wireless connection. A pulsing green light indicates set-up
mode, solid light means it’s set-up and ready to use.
12. Bluetooth Setup
Enables Bluetooth pairing mode and shows status of Bluetooth connection. A flashing blue light indicates
pairing mode, a solid blue light means your product is connected to a Bluetooth source and is ready to use.
13. AC Power Cord Input
Placing and Connecting
Place your Pro SoundBase near a grounded electrical outlet and away from heat sources, liquids, and direct sunlight
1. Prior to plugging in, connect Left and Right speaker cables to +/- terminals on your loudspeakers.
2. Connect opposite end of cables to matching SoundBase Left and Right +/- terminals using bare
wire, banana plugs or spade connectors.
WiFi Network Requirements
To get the most out of your new SVS Prime Wireless Pro SoundBase’s dual-band WiFi, you’ll need a router with 2.4GHz
and/or 5GHz WiFi connectivity and a connected mobile device. Play-Fi is compatible with all routers that are Wi-Fi
certified and meet Wi-Fi standards.
Note: Satellite internet services are prone to playback issues due to fluctuating download rates.
Note: Have your network password ready before connecting the SVS Prime Wireless Pro SoundBase to your network.
Connection Options
Your Prime Wireless Pro SoundBase streams music directly over your home WiFi network using the DTS Play-Fi app.
Additional streaming options include Bluetooth, Airplay, and Google Chromecast.

For wired inputs, Prime Wireless Pro SoundBase can connect directly to speakers via standard speaker wire or cables via
the 5-way binding posts. It also has a line level output that connects to AV receivers or two-channel audio systems,
creating a smart wireless audio zone.
For direct connections to computers, TVs, Blu-ray players, gaming consoles and more; there’s a 3.5mm and L/R RCA line
level input, an HDMI input and an optical input. A subwoofer output is also available for deeper bass and great low
frequency output.
Instructions for setting up and using all of these connections can be found in this manual. If you have any questions
during set-up, please contact our SVS Sound Experts for prompt and professional service: Email • [phone] • Chat
Setting Up WiFi And The DTS Play-Fi App
The DTS Play-Fi app offers a rich feature set that unlocks the full potential of your Prime Wireless Pro SoundBase with
smart, wireless control capabilities not available from any other wireless audio products. Downloading the app is an
important first step towards getting the most out of your new SoundBase.
1. Download the Play-Fi App
Search “Play-Fi” in the Apple App Store, Google Play Store, Amazon Appstore or Microsoft Store and download
the free DTS Play-Fi app to start unlocking the full potential of your new Prime Wireless Pro SoundBase.
2. WiFi Set-up Mode
Once powered on for the first time, the Prime Wireless Pro SoundBase will automatically go into Wi-Fi setup
mode, indicated by a rapidly blinking green light on the rear panel. When the blinking light slows down to a slow
pulse, the SoundBase is ready to connect.
3. Setting up with an Apple Device (Android users skip to step 4)
Go to your iOS device’s “Settings” -> “Wi-Fi” and select Play-Fi Device listed under “SET UP NEW AIRPLAY
SPEAKER” on the lower portion of the screen (you may need to wait up to 1 minute for the Pro SoundBase to
appear).
After selecting your Play-Fi device, confirm the desired network, and enter the desired name (e.g. Living Room).
You will get a confirmation screen when completed.
Note: AirPlay setup requires iOS 11.4 or later.
4. Setting up with an Android Device
Open the Play-Fi App and follow prompts in the app to finish setting up your Prime Wireless Pro SoundBase on
your home Wi-Fi network. (image 9a and 9b).
From here, the app will find your Prime Wireless SoundBase and connect it to the WiFi network for you. You will
type in your network password once (image 9c), and the app will do the rest. It’s important not to close or exit
out of the app until the process is full complete or it may disrupt the configuration.
During installation, the Play-Fi app will look for and install any updates. These updates add 3-5 minutes to the

installation time.
Once network set up and updates are completed, you can select a name for your new Prime Wireless
SoundBase (image 9d), control volume (image 9e) and start enjoying music from your favorite streaming services
(image 9f).
5. You’re ready to stream!
Now that your SVS Prime Wireless Pro SoundBase is set up over Wi-Fi, you can access music from your devices
and your favorite streaming services. You can also enjoy Hi-Res Critical Listening Mode, create a multi-room
audio system, and more.
Note: The Play-Fi app might require an update to the Pro SoundBase software upon first connection to enable the
latest features. The app will provide a notification if this occurs – this process can take 3-5 minutes..
Image 9a. Image 9b. Image 9c.

Image 9e. Image 9f.
Image 9d.
Set-up Troubleshooting
Re-triggering Set-Up Mode: If your Prime Wireless Pro is trying to re-connect to an unavailable
network, or you want to connect the SoundBase to a new network, you may need to re-trigger
Set-up Mode. To enter Set-Up Mode, press and hold the Wi-Fi button for 8 seconds. You will hear
a tone at 4 seconds, but do not release the button until after you hear the same tone again after
the full 8 seconds. The product will now be in Set-Up Mode, and the green Wi-Fi light will slowly
pulse on and off. Retry steps 1-4 above in “Setting up WiFi and the DTS Play-Fi App”.
WPS Mode: If your router supports Wi-Fi Protected Setup (WPS) mode, you can use this to
connect your Pro SoundBase to your network. Activate your router’s WPS mode by pressing the
button on your router, and then put your Pro SoundBase into WPS mode. To put the Prime
Wireless Pro SoundBase into WPS Mode, press and hold the Wi-Fi button for 4 seconds. At 4
seconds you will hear a tone and the Wi-Fi light will begin to blink a pattern of two times on and
then a pause and then repeat. When your Pro SoundBase and Router are both in WPS mode,
your Pro SoundBase will automatically connect to the network. Use the Play-Fi app to rename
your Pro SoundBase.

If your SVS Prime Wireless Pro SoundBase is not discovered by the WiFi network, try moving it closer to your router or to a
stronger signal area.
If you have any questions during WiFi set-up, please contact our SVS Sound Experts: Email • [phone] • Chat
Enabling Critical Listening Mode
Critical Listening mode will enable native rendering of high-resolution files up to 24-bit/192KHz, with no down-sampling
or network synchronization adjustment.
1. When you start the Play-Fi app, before selecting your Prime Wireless SoundBase, tap the Hi-Res
button in the top bar of the zone module (image 12a).
2. The Hi-Res logo will turn gold, the app will display CRITICAL LISTENING MODE, and the list will only
display the products that are compatible with this mode (image 12b).
3. Select the Prime Wireless SoundBase you want to stream to (only one can be selected), and then
play from your desired source for the truest audio reproduction possible over WiFi.
Image 12a. Image 12b.

Streaming with Spotify Connect
Spotify works differently from the other streaming services. Instead of Spotify living in the Play-Fi app, the Play-Fi product
itself communicates directly with Spotify.
To use Spotify Connect you must have a Spotify Premium account.
1. Open up your Spotify app, sign in and start playing something.
2. On the Now Playing screen, press the “Devices Available” button, which we’ve circled below (image
13a).
3. You'll then be able to see all the Spotify enabled devices on the network, including your Prime
Wireless SoundBase, that have been configured as Spotify Groups, or just individual products.
The selected products are now tied to your Spotify Premium account, and as long as the product
can communicate with the Internet, you can play to it from your Spotify app (Image 13b-13c).
NOTE: You can stream Spotify to your Prime Wireless SoundBase from your smartphone using the mobile app or a computer via
the desktop app. Both apps update in real time so you can start streaming from the desktop app, leave the room, open the app
on your phone, and control all functions without interruption.
Image 13a. Image 13b. Image 13c.

Streaming Spotify In Multiple Rooms
Spotify Groups are different from normal Play-Fi groups in that they specifically group speakers together for viewing
within the Spotify app. This is so that normal grouping and zoning functions remain modular within the Play-Fi streaming
system.
1. First create a Spotify Group within the Play-Fi app. From the Play-Fi Control screen of the Play-Fi
app, tap the Settings button to open the pop-up menu, and select Spotify Groups, which we’ve
circled below. This option allows you to edit or create Spotify Groups (image 14a).
2. After you've elected to create a new group and given it a name (we labeled it "Downstairs" in the
example) you can then pick from any of your Prime Wireless products to be added to this group.
Any speakers that can't be joined in a Spotify Group will be greyed out. Once you’re done, head
to the Spotify app to start streaming (images 14b, 14c and 14d).
3. If you want to control the volume of individual products within the Spotify Group after you’ve
started your stream, head back to the Play-Fi app, and your Spotify Group will automatically
populate a module on the Play-Fi Control screen (image 14e).
4. For more information on using Spotify Connect, please visit the DTS Play-Fi Knowledgebase.
If you have any questions during Spotify set-up, please contact our SVS Sound Experts: Email • [phone] • Chat
Image 14a. Image 14b. Image 14c.