Warranty
2
All the illustrations and descriptive matter in this
handbook are intended to give a general idea
of the caravan. Changing market and supply
situations and our policy of continuous product
development may prevent us from maintaining the
exact specifications detailed in this handbook. We
therefore reserve the right to alter specifications
as materials and conditions demand.
Dealers are not agents of Swift Group Limited,
the manufacturer of Swift Group caravans,
and have absolutely no authority to bind
the manufacturer by any express or implied
undertaking or representation.
WARRANTY AND
GUARANTEE COVER
All Swift Group caravans have a 6 year body
shell integrity guarantee and a 3 year SuperSure
manufacturer’s warranty from the date of
purchase (or hire purchase), which are subject
to a chargeable annual service, inspection and
moisture survey (‘Annual Service’) being carried
out at an authorised Swift Group Service Centre.
Original VAT invoices must be retained as proof
of Annual Services being carried out.
In the unusual event that a fault develops and
you need to claim under this Warranty and
Guarantee, your first contact should normally
be made through the dealer from whom the
caravan was purchased.
In certain circumstances, arrangements can be
made to have the claim dealt with by a different
authorised Swift Group Service Centre – see
final paragraph below for details. It is the
responsibility of the Purchaser to deliver the
caravan to and collect the caravan from the
Service Centre for all warranty work.
During the warranty period, subject to the
exclusions set out in this section of the
handbook and provided the warranty claim is
authorised by the manufacturer, Swift Group
Limited, the authorised Swift Group Service
Centre will repair (or at the option of the
manufacturer, replace) all defective parts of the
caravan at the expense of the manufacturer.
Swift Group Ltd reserves the right to examine
the caravan prior to commencement of repairs
or replacement of parts.
6 YEAR BODY SHELL INTEGRITY
GUARANTEE (‘GUARANTEE’)
The Guarantee extends to the
following items:
Body leaks and delamination: water ingress
through any permanently sealed seam joints or
delamination of panels and floor, being part of
the original manufacturer’s construction.
The manufacturer will honour the Guarantee for
72 months from the date of purchase, provided
that the caravan has had an Annual Service,
within 90 days before or 60 days after each
anniversary of the original date of purchase (or
hire purchase). The sixth Annual Service must,
however, be carried out before the expiry of
the 72 month period from the original date of
purchase (or hire purchase).
Specific exclusions from the Guarantee:
Seams and panels requiring repair must be part
of the original construction of the caravan and
must not have been tampered with or repaired
otherwise than by Swift Group Ltd or an
authorised Swift Group Service Centre.
Also see general terms and conditions.
3 YEAR SUPERSURE
MANUFACTURER’S WARRANTY
(‘WARRANTY’)
The manufacturer will honour the Warranty for
36 months from the date of purchase (or hire
purchase), provided that the caravan had an
Annual Service within 90 days before or 60
days after each anniversary of the original date
of purchase (or hire purchase).
The third Annual Service must, however, be
carried out before the expiry of the 36 month
period from the original date of purchase (or
hire purchase).
