Symetrix SymNet Series User manual

1
GThe lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).
GCAUTION: To prevent electric shock, do
not use the polarized plug supplied with the
device with any extension cord, receptacle,
or other outlet unless the prongs can be
fully inserted.
GPower Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains voltage
is somewhere between 100-240 VAC,
50-60 Hz. Use only the power cord and
connector specified for the product and
your operating locale. A protective ground
connection, by way of the grounding
conductor in the power cord, is essential
for safe operation. The appliance inlet and
coupler shall remain readily operable once
the apparatus has been installed.
GUser Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
http://www.symetrix.co.
AVIS:
NE PAS OUVRIR
Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.
SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.
S’adresser a un reparateur compétent.
RISQUE DE CHOC ELECTRIQUE
No user serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION
WARNING:
TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK DO NOT EXPOSE
THIS EQUIPMENT TO RAIN OR MOISTURE
DO NOT OPEN
RISK OF ELECTRIC SHOCK
Important Safety Instructions
!Read these instructions.
@Keep these instructions.
#Heed all warnings.
$Follow all instructions.
%Do not use this apparatus near water. This
apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.
^Clean only with dry cloth.
&Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
*Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
(This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades and
a third grounding prong. The wide blade
or the third prong are provided for your
safety. If the provided plug does not fit
into your outlet, consult an electrician for
replacement of the obsolete outlet.
BL Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
BM Only use attachments/accessories
specified by the manufacturer.
BN Use only with the cart, stand, tripod,
bracket, or table specified by
the manufacturer, or sold with
the apparatus. When a cart
is used, use caution when
moving the cart/apparatus
combination to avoid injury from tip-over.
BO Unplug this apparatus during lightning
storms or when unused for long periods of
time.
BP Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug cord
is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from that to•
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.•
Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment under FCC rules.
Cet appariel numerique de la classe B respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.
QUICK START GUIDE: SymNet EDGE I/O Card Safety
What Ships in the Box
• EdgeI/Ocard.
• Cardbracket.
• 2black4-40Phillipsheadscrews.
• 3stainlesssteel4-40Phillipsheadscrews.
• 2or4detachable3.81mmterminalblock
connectors.
• ThisQuickStartGuide.
What You Need to Provide
• SymNetEDGEframe.
• Anti-staticworkstation.
Getting Help
SymNet Composer, the Windows software
that configures EDGE hardware, includes a
help module which acts as a complete User’s
Guide for both hardware and software. If you
have questions beyond the scope of this
Quick Start Guide, contact our Customer
Support Group in the following ways:
Tel: [phone]
8:00 am to 4:30 pm
Monday through Friday,
Pacific Time
Web: http://www.symetrix.co
Email: [email protected]

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6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 | www.symetrix.co
QUICK START GUIDE: SymNet EDGE I/O Card Getting Started
ESD Warning
This product can be damaged by electrostatic discharge
(ESD). When handling, care must be taken so that the
devices are not damaged. Damage due to inappropriate
handling is not covered by the warranty.
The following precautions must be taken:
• Donotopentheprotectiveconductivepackaginguntil
you have read the following, and are at an approved anti-
static work station.
• Useaconductivewriststrapattachedtoagoodearth
ground.
• Alwaysdischargeyourselfbytouchingagroundedbare
metal surface or approved anti-static mat before picking
up an ESD-sensitive electronic component.
• Useanapprovedanti-staticmattocoveryourwork 
surface.
Card Set-up and Configuration
Once you are properly grounded, follow this sequence of
steps to properly set-up and configure Edge I/O cards in
your Edge frame.
First, make sure the unit is powered down. Next, you must
removethelid.Todothis,3Phillipsheadscrewsneedtobe
removed from the top of the frame. Slide the lid back and
then up when removing. There is a lip that holds the front
down to the chassis.
If your Edge unit has blank filler panels in the card slots,
unscrew and remove them by removing the two black
screws located on the outside of the frame.
To remove an installed card, first remove the 2 stainless
steel screws that mount the card bracket to the card. These
screws are located on the inside.
Next remove the stainless steel Phillips head screw from the
top of the card. Gently pull the card up to disconnect the 50-
pin connector. The card is no longer attached to the frame.
Carefully remove the card from the chassis.
Remove the bracket for the I/O card by removing the two
black screws located on the outside of the frame. Unused
I/O card bays must have a blank filler panel installed when
operating an Edge unit.
To install a new card, mount the bracket for the new I/O card
to the frame chassis using the two black screws provided.
Next, align and feed the connectors on the I/O card through
the opening in the bracket and align the single screw hole
in the card with the standoff on the motherboard. Visually
look through this hole and align with the standoff and then,
carefully, apply an even downward pressure until you feel
the card seat into the 50-pin socket. You will likely need to
carefully move the board side to side to align the 50-pin
connector. Use one of the stainless steel screws provided
and mount the board to the standoff. Do not over tighten
this screw. The 50-pin connector on the Edge cards should
not be under any tension when properly installed.
Now, install and tighten the 2 remaining stainless steel
screws that mount the bracket to the card. This should
ALWAYS be the last step before replacing the lid.
Finally, replace the lid.
The IN, OUT, AEC and DIGI LEDs on the front of the Edge
frame will illuminate in combination to indicate the card
type installed. For example, an IN illuminates to indicate an
analog mic/line input card, whereas IN and DIGI illuminate to
indicate a digital input card. If the card is installed properly
the card type LED will illuminate.
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21
Remove Installed Card
4
3
21
Install New Card

Specifications
QUICK START GUIDE: SymNet EDGE I/O Card
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nominalrateof48kHz.Refertothehelpmoduleincluded
in all Symetrix software for more information on the Edge 4
Channel Digital Input Card and audio wiring.
EDGE 4 Channel Digital Output Card
The digital output card provides four channels of digital
output in AES or S/PDIF format with clock inputs to sync the
outputs to a sample rate of your preference. The outputs are
provided on plug-in barrier strip connectors. Control of each
output includes gain with metering and mute.
Connections:
Using 100-Ohm (balanced, AES) or 75-Ohm (unbalanced,
S/PDIF) cables terminated on one end with terminal block
connectors and appropriate connectors for your destination
devices on the other end, connect the terminal block ends
into the Digital Outputs on the card and the opposite ends
into your destination devices’ inputs. These outputs use
asamplerateof48kHzbydefault.Ifyouneedadifferent
samplerate,connectanappropriateWordClock,AES-3/11
clock or S/PDIF clock source to the corresponding Clock
Input(s) on the card. Refer to the help module included in
all Symetrix software for more information on the Edge 4
Channel Digital Output Card and audio wiring.
EDGE 4 Channel Analog Input Card
A single Edge frame has four configurable card slots,
providing up to 16 channels of local I/O. The analog input
cardprovidesfourchannelsofmic/lineinputwith+48volts
phantom power, 54 dB of gain and 24 dB of trim. The inputs
are electronically balanced and provided on plug-in barrier
strip connectors. Control of each input includes gain with
metering, trim, mute and signal inversion.
Connections:
Using standard mic/line cables terminated on one end with
terminal block connectors and appropriate connectors for
your mic/line sources on the other end, connect the terminal
block ends into the Analog Mic/Line Inputs on the card and
the opposite ends into your source devices’ outputs. Refer
to the help module included in all Symetrix software for more
information on the Edge 4 Channel Analog Input Card and
audio wiring.
EDGE 4 Channel Analog Output Card
The analog output card provides four channels of line level
output. The outputs are electronically balanced and provided
on plug-in barrier strip connectors. Control of each output
includes gain with metering and mute.
Connections:
Using standard mic/line cables terminated on one end with
terminal block connectors and appropriate connectors for
your destination devices on the other end, connect the
terminal block ends into the Analog Line Outputs on the
card and the opposite ends into your destination devices’
inputs. These outputs are +4 dBu balanced line level outputs
by default. If you need an unbalanced output, or more
information on the Edge 4 Channel Analog Output Card,
refer to the analog audio wiring diagrams located in the help
module included in all Symetrix software.
EDGE 4 Channel Digital Input Card
The digital input card provides four channels of digital input
in AES or S/PDIF format and 24 dB of trim. The inputs are
provided on plug-in barrier strip connectors. Control of each
input includes metering, trim, mute and signal inversion.
Connections:
Using 100-Ohm (balanced, AES) or 75-Ohm (unbalanced
S/PDIF) cables terminated on one end with terminal block
connectors and appropriate connectors for your digital
sources on the other end, connect the terminal block ends
into the Digital Inputs on the card and the opposite ends
into your source devices’ outputs. These inputs have a
nominalsamplerateof48kHz.Theywillacceptanyinput
ranging from 12 to 96 kHz and sample rate convert to the

Warranty and Service
The Symetrix Limited Warranty
Symetrix, Inc. expressly warrants that the product will be free from
defects in material and workmanship for two (2) years from the date the
product is shipped from the factory. Symetrix’s obligations under this
warranty will be limited to repairing or replacing, at Symetrix’s option,
the part or parts of the product which prove defective in material or
workmanship within two (2) years from the date the product is shipped
from the factory, provided that the Buyer gives Symetrix prompt notice
of any defect or failure and satisfactory proof thereof. Products may be
returned by Buyer only after a Return Authorization number (RA) has
been obtained from Symetrix. Buyer will prepay all freight charges to
return the product to the Symetrix factory. Symetrix reserves the right
to inspect any products which may be the subject of any warranty claim
before repair or replacement is carried out. Symetrix may, at its option,
require proof of the original date of purchase (dated copy of original
retail dealer’s invoice). Final determination of warranty coverage lies
solely with Symetrix. Products repaired under warranty will be returned
freight prepaid via commercial carrier by Symetrix, to any location within
the Continental United States. Outside the Continental United States,
products will be returned freight collect.
The foregoing warranties are in lieu of all other warranties,
whether oral, written, express, implied or statutory. Symetrix,
Inc. expressly disclaims any IMPLIED warranties, including
fitness for a particular purpose or merchantability. Symetrix’s
warranty obligation and buyer’s remedies hereunder are SOLELY
and exclusively as stated herein.
This Symetrix product is designed and manufactured for use in
professional and studio audio systems and is not intended for
other usage. With respect to products purchased by consumers for
personal, family, or household use, Symetrix expressly disclaims
all implied warranties, including but not limited to warranties of
merchantability and fitness for a particular purpose.
This limited warranty, with all terms, conditions and disclaimers set
forth herein, shall extend to the original purchaser and anyone who
purchases the product within the specified warranty period.
Symetrix does not authorize any third party, including any dealer or
sales representative, to assume any liability or make any additional
warranties or representation regarding this product information on
behalf of Symetrix.
This limited warranty gives the buyer certain rights. You may have
additional rights provided by applicable law.
Note: Some Symetrix products contain embedded software or apps
and may also be accompanied by control software intended to be run
on a personal computer. Said software is specifically excluded from
this warranty.
Limitation of Liability
The total liability of Symetrix on any claim, whether in contract,
tort (including negligence) or otherwise arising out of, connected
with, or resulting from the manufacture, sale, delivery, resale, repair,
replacement or use of any product will not exceed the price allocatable
to the product or any part thereof which gives rise to the claim. In
no event will Symetrix be liable for any incidental or consequential
damages including but not limited to damage for loss of revenue, cost
of capital, claims of customers for service interruptions or failure to
supply, and costs and expenses incurred in connection with labor,
overhead, transportation, installation or removal of products, substitute
facilities or supply houses.
Servicing Your Symetrix Product
If you have determined that your Symetrix product requires repair
services and you live outside of the United States please contact your
local Symetrix dealer or distributor for instructions on how to obtain
service. If you reside in the U.S. then proceed as follows:
Return Authorization
At the Symetrix factory, Symetrix will perform in-warranty or out-of-
warranty service on any product it has manufactured for a period of
three(3)yearsfromdateofdiscontinuedmanufacture.
Before sending anything to Symetrix, please contact our Customer
Service Department for a Return Authorization (RA) number. The
telephonenumberis+1.425.778.7728.Additionally,supportisavailable
via the web site: http://www.symetrix.co/knowledge-base.
In-warranty Repairs
To get your Symetrix product repaired under the terms of the warranty:
1. Call us for an RA number (have the serial number, shipping and
contact information and description of the problem ready).
2. Pack the device in its original packaging materials.
3. Includeyourname,address,daytimetelephonenumber,andabrief
statement of the problem.
4. Write the RA number on the outside of the box.
5. Ship the device to Symetrix, freight prepaid. We do not accept freight
collect shipments.
Just do these five things, and repairs made in-warranty will cost you
only one way freight charges. We’ll pay the return freight.
If you don’t have the factory packaging materials, we recommend using
an oversize box. Wrap the device in a plastic bag, surround it with
bubble-wrap, and place it in the box surrounded by Styrofoam peanuts.
Be sure there is enough clearance in the box to protect the rack ears.
We won’t return the device in anything but Symetrix packaging for
which we will have to charge you. If the problem is due to operator
misuse or error, you will have to pay for both parts and labor. In any
event, if there are charges for the repair, you will pay for the return
freight. Payment for all charges must be pre-arranged (prepaid, Visa or
Mastercard).
Out-of-warranty Repairs
If the warranty period has passed, you’ll be billed for all necessary
parts, labor, packaging materials, and freight charges. Please
remember, you must call for an RA number before sending the device
to Symetrix.
QUICK START GUIDE: SymNet EDGE I/O Card
4
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 | www.symetrix.co