SysKonnect SK-9E21D User manual

SysKonnect SK-9E21D
10/100/1000Base-T Adapter PCI-Express

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
SysKonnect SK-9E21D
10/100/1000Base-T Adapter
PCI Express
User Manual
(v1.00 / 24 May, 2004)
Visit our web site: http://www.syskonnect.com

4
Copyright SysKonnect GmbH, 2004. All rights reserved.
This manual refers to the SysKonnect SK-9E21D 10/100/1000Base-T Adapter, PCI Express.
It describes the hardware and software installation and the functionality of the adapter.
Contents are subject to change. Product and brand names are (registered) trademarks of
their appropriate owners.
Please send your comments on this documentation to:
SysKonnect GmbH
A Marvell®Company
Information Development
Siemensstraße 23
76275 Ettlingen / Germany
Fax: [phone]
E-Mail: [email protected]
German and French versions of this manual are available on our web site.

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
Conventions
The following conventions apply in this manual.
Warnings and Notes
Font Styles applied
Used to indicate a potentially hazardous situation which, if not avoided, could result in death
or serious injury. Example: dangerous voltage.
Used to indicate a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury. Example: electrostatic discharge.
i
Used for additional information and advice.
Courier: Used to identify terminal input to be entered by the user and output to be
issued by the system.
Examples: Enter sk98diag.
If the test was succesful, the message passed is issued.
Italics: Used when new technical terms are introduced.
Example: The station is operated in Repeater Mode.
SMALL CAPS: Used to identify menu options to be selected by the user and buttons to be
clicked by the user.
Examples: In the main menu, select EXIT.
Click NEXT.
Underline: Used to identify hyperlinks, which, if clicked by the user, jump to the desig-
nated link.
Example: Visit our web site: http://www.syskonnect.com.

6Conventions

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
Table of Contents
Conventions 5
Warnings and Notes 5
Font Styles applied 5
Safety Precautions 13
Avoiding injuries 13
Avoiding damage 13
1 Installation of the Network Adapter 15
2 Connection of the Network Adapter 17
Transmission Distances 17
Connection to the Network 17
3 Installation of the Driver Software 19
Windows 20
Windows NT 4.0 20
Windows 98 Second Edition 21
Windows Millennium Edition 21
Windows 2000 22
Windows XP and Windows Server 2003 22
SysKonnect Network Driver Installation Packages for Windows 2000,
Windows XP and Windows Server 2003 23
Linux 24
Sun Solaris (x86) 27
Novell NetWare 29
Installation on Novell NetWare 4.20 29
Installation on Novell NetWare 5 and 6 30
4 Features 31
Type of Adapter 31
Operating System Support 32
High Performance 32
TCP, UDP and IP checksum calculation 32
Jumbo Frames 32
TCP Segmentation (Large Send Off-Load) 32
Dynamic Interrupt Moderation 32
Promiscuous Mode / Multicast Support 33
Alert Standard Format (ASF) 33
PXE / RPL Support 33
Advanced Power Management / Wake on LAN 33
Reliability 34
Link Aggregation 34
Redundant Switch Failover 35
PCI Express Hot-Plug 35
Parity 35
Virtual LAN (VLAN) support 35
Virtual Cable Tester™ (VCT) 36
5 Troubleshooting 37
Searching for errors 37
LED Displays 38

8Table of Contents
6 Important Information 39
Technical Support 39
Returning an Adapter for Repair 39
Additional Documentation and Updates 40
Technical Specifications 41
Appendix A. License and Warranty Information 43
The Americas, Asia, Australia, New Zealand, Pacific 43
Europe 44
Deutschland, Schweiz, Österreich, Liechtenstein 45

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
Table of Figures
Figure 1: Insertion of the adapter into the computer 16
Figure 2: Connection of the RJ-45 cable / plug 18
Figure 3: Location of the LEDs 38

12 Table of Figures

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
Safety Precautions
To protect yourself from injuries and avoid damage of the device, always observe the follow-
ing safety instructions when installing the network adapter.
Avoiding injuries
To avoid potential shock hazards:
• Do not carry out any installation, maintenance, or (re)configuration work during a thun-
derstorm.
• Do not connect or disconnect any power cables during a thunderstorm.
• For installation in a Hot-Plug system, observe the safety instructions specific to this sys-
tem. Read the relevant documentation.
• Do not connect the network adapter to a telephone line.
Avoiding damage
To avoid damaging the network adapter:
1. Switch off the computer.
2. Disconnect the power cord from the power outlet.
3. Remove the computer cover.
4. Connect the wrist straps (electrically conductive) to the computer chassis.
Do not connect the wrist straps to the ground terminal of the power supply!
Faulty wiring could make this terminal live and potentially lethal.
5. When you are ready to install the network adapter, open the antistatic bag.
We recommend to wear an antistatic wrist strap when installing the network adapter.
6. Hold the antistatic packaging of the network adapter against the bracket of an expansion
slot on your computer for at least two seconds.
This reduces the static charge in the packaging and in your body.
If you need to place the network adapter somewhere after removing it from the antistatic
bag, make sure that you place it on the antistatic bag and on a level surface.
Do not place the network adapter on the computer cover or on any other metal surface.
7. Cautiously insert the adapter into the corresponding slot.
Do not touch any circuits on the network adapter or any of its port contacts.
In general, observe the following:
• Never use force when working with the network adapter or the PCI Express bus.
• Do not allow anyone else to touch the network adapter.
• Avoid unnecessary movement since this can increase electrostatic charge.
Electrical current!
Electrical current from power, phone, and communications cables can be hazardous.
Never touch any electrical elements with bare hands.
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Electrical installations must comply with the safety regulations of the country in which they are
operated.
Electrostatic discharge!
Electrostatic discharge may damage or destroy the network adapter.

14 Safety Precautions

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
1 Installation of the Network Adapter
The installation procedure in Hot-Plug systems may differ from the following. For Hot-Plug
systems read the corresponding documentation. Have the computer manual ready and if nec-
essary, a key and/or screwdriver to open the cover and remove the bracket.
To install the adapter in the computer, proceed as follows:
1. Switch off the computer in which the network adapter is to be installed.
2. Disconnect the power cord from the power outlet.
Observe the safety instructions (see page 13).
3. Open the computer cover as described in your computer manual.
You may need a screwdriver or similar tool to remove the screws from the cover.
If you are installing a network adapter in a tower computer, we recommend to put the
computer on its side in order to be able to apply the correct force to insert the adapter into
the PCI Express slot.
4. Locate a free PCI Express slot on the motherboard.
5. Consult the section in your computer manual that describes how to install expansion
cards.
6. Remove the bracket from the expansion slot (if applicable).
Follow the instructions in your computer manual.
7. Remove the network adapter from the antistatic bag.
Observe the safety instructions (see page 13).
8. Insert the network adapter into the PCI Express slot as described in your computer man-
ual (also see figure 1 "Insertion of the adapter into the computer").
Make sure that the network adapter is correctly aligned with the PCI Express slot on the
motherboard.
9. Push the network adapter down vertically into the slot until it is firmly seated.
10. If available, tighten the locking screw on the fixing bracket until the adapter is firmly con-
nected to the computer cover (or to the attachment provided for expansion cards).
11. Replace the computer cover.
12. Replace and tighten all screws.
13. Reconnect the power supply.
Observe the safety instructions (see page 13).

16 1 Installation of the Network Adapter
Figure 1. Insertion of the adapter into the computer

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
2 Connection of the Network Adapter
This chapter describes the physical connection of the network adapter to the network. Gener-
al instructions for driver installation are given in chapter 3 "Installation of the Driver Software".
Transmission Distances
The maximum transmission distance for the SysKonnect SK-9E21D Adapter using a category
5 unshielded twisted pair cable is 100 m.
Connection to the Network
Observe the safety instructions given on page 13.
In order to connect the adapter to the data network, proceed as follows:
1. If necessary, configure the port on the switch to which the network adapter is to be con-
nected (also see the switch manual).
2. If possible, disconnect the switch and the computer from the power supply.
3. At one end of the cable connect the RJ-45 connector to the port on the switch.
4. At the other end of the cable connect the connector to the port on the network adapter
(see figure 2).
The port type (e.g. 1000Base-T) on the network adapter and that on the switch must be
identical.
5. Turn on the computer and the switch.
If no protocol driver has been loaded, go to chapter 3 "Installation of the Driver Software".
After driver installation, return to step 6 of this list.
If a protocol driver has been loaded, continue with step 6.
6. Check the green link LED to find out if the cable is connected correctly.
If the link LED is on or blinking, the connection is established and active. Otherwise you
have to check the network adapter more closely (for details, refer to chapter 5 "Trouble-
shooting").
As soon as the connection to the network is established, the installation of the network adapt-
er is complete. Keep this manual with your computer manual for future reference.
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The network adapter will not be fully operational until suitable drivers are loaded. See chapter
3 "Installation of the Driver Software" for details.

18 2 Connection of the Network Adapter
Figure 2. Connection of the RJ-45 cable / plug

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
3 Installation of the Driver Software
The network drivers are located in the appropriate product directory on the enclosed installa-
tion CD-ROM. This directory is organized into a number of subdirectories for the various oper-
ating systems. The subdirectories contain the driver files and the corresponding readme files.
The readme files are available as ASCII text and in HTML format. Any last-minute changes
are documented in the “Release Notes” (if applicable) and on the driver site of the SysKon-
nect web site.
To install a driver, follow the instructions given below and in the corresponding readme files.
There are two possibilities to view the readme files:
• with an internet browser
• with a text editor
Use an internet
browser
If you have an internet browser (or any other HTML viewer) installed on your computer, we
recommend to use it for viewing the readme files.
To view the readme files with an internet browser, proceed as follows:
1. Insert the installation CD-ROM into your CD-ROM drive.
2. If the browser is not automatically launched, click START.HTM on the installation CD-ROM.
The start page of the installation CD-ROM is displayed.
3. Click DRIVERS.
A list showing all available network technologies is displayed.
4. Select your preferred network technology, e.g. GIGABIT ETHERNET.
A list showing all available network adapters belonging to this technology is displayed.
5. Select your network adapter, e.g. SK-9E21D.
A list showing all available drivers for this adapter is displayed.
6. Click the operating system for which you want to install the driver, e.g. WINDOWS XP.
The readme file is opened. Here, you will find detailed instructions on how to install the
driver.
Use a text editor To view a text file, proceed as follows:
1. Insert the installation CD-ROM into your CD-ROM drive.
2. Go to the appropriate product directory, e.g. SK-9E21D.
A list of all available operating systems this network adapter supports is displayed.
3. Select the operating system for which you want to install the driver, e.g. SOLARIS > X86.
4. Open the corresponding text file, e.g. skge.txt.
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The installation procedures described below are only valid for the SysKonnect SK-9E21D 10/
100/1000Base-T Adapter, PCI Express. For details on the installation of other SysKonnect
adapters, refer to the corresponding readme files.

20 3 Installation of the Driver Software
Windows
SysKonnect offers drivers for Windows NT 4.0, Windows 98 SE, Windows Me,
Windows 2000, Windows XP and Windows Server 2003. Additionally, a value added package
is available for Windows 2000, Windows XP and Windows Server 2003 enabling Virtual LAN
(VLAN) and Link Aggregation support. This package also includes a utility program for easy
installation and configuration. For details, refer to chapter "SysKonnect Network Driver Instal-
lation Packages for Windows 2000, Windows XP and Windows Server 2003".
Drivers downloaded from our web site are available in a packed format (.zip files). The down-
loaded file has to be unpacked before installation.
Windows NT 4.0
The NDIS 4.0 32-bit Miniport driver for the SysKonnect SK-9E21D 10/100/1000Base-T
Adapter, PCI Express, supports Windows NT 4.0. This driver does not support
Windows NT 3.51 or below. It is recommended to install the latest Windows NT 4.0 Service
Pack after successful installation of the driver.
To install the driver, proceed as follows:
1. After you have installed the adapter in your computer (for details, see chapter 1 "Installa-
tion of the Network Adapter"), boot Windows NT 4.0.
2. Select START > SETTINGS > CONTROL PANEL.
The window “Control Panel“ is displayed.
3. Select NETWORK.
The window “Network“ is displayed.
4. Select the tab ADAPTERS.
5. Click ADD....
6. Click HAVE DISK....
7. Depending on the type of installation medium used (CD-ROM, floppy disk, network
drive), type the path to the driver, e.g. e:\SK-9E21D\Windows\Nt4, where ”e” is the
designation of the CD-ROM drive on your system.
8. Click OK.
The window “Select Network Adapter“ is displayed.
9. Select the adapter for which the driver is to be installed.
10. Click OK.
The window “Card Setup“ is displayed.
11. Configure the adapter (for details, refer to the corresponding readme file).
12. When you have finished the configuration, click OK.
13. After successful installation of the driver, install the latest Windows NT 4.0 Service Pack.
14. Restart your system.
For more information, refer to the corresponding readme file.

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
Windows 21
Windows 98 Second Edition
SysKonnect offers an NDIS 5.0 32-bit Miniport driver for the SysKonnect SK-9E21D 10/100/
1000Base-T Adapter, PCI Express, supporting Windows 98 Second Edition
(Windows 98 SE). This driver only supports Windows 98 SE and Windows Me.
With PCI Express adapters, due to the plug & play facility of PCI, Windows 98 SE is able to
find, identify, and configure an adapter automatically.
To install the driver, proceed as follows:
1. After you have installed the adapter in your computer (for details see chapter 1 "Installa-
tion of the Network Adapter"), boot Windows 98 SE.
Windows 98 SE detects the SysKonnect SK-9E21D Adapter as “PCI Ethernet Controller”
during the boot operation.
The window “Add New Hardware Wizard” is displayed.
2. Click NEXT.
The menu “What do you want Windows to do?” is displayed.
3. Select the check box SEARCH FOR THE BEST DRIVER FOR YOUR DEVICE (RECOMMENDED).
4. Click NEXT.
5. Select the source from which the driver is to be installed (e.g. CD-ROM, floppy disk, hard
disk).
6. Select the checkbox SPECIFY ALOCATION.
7. Type the path to the driver, e.g. e:\SK-9E21D\Windows\Win98SE, where ”e” is the
designation of the CD-ROM drive on your system.
8. Click NEXT.
The window “Location of driver” is displayed.
9. Click NEXT.
The menu “Windows has finished installing the software that your new hardware device
requires” is displayed.
10. Click FINISH.
11. Restart your system.
For more information, refer to the corresponding readme file.
Windows Millennium Edition
SysKonnect offers an NDIS 5.0 32-bit Miniport driver for the SysKonnect SK-9E21D 10/100/
1000Base-T Adapter, PCI Express, supporting Windows Millennium Edition (Windows Me).
This driver only supports Windows Me and Windows 98 SE.
With PCI Express adapters, due to the plug & play facility of PCI, Windows Me is able to find,
identify, and configure an adapter automatically.
To install the driver, proceed as follows:
1. After you have installed the adapter in your computer (for details, see chapter 1 "Installa-
tion of the Network Adapter"), boot Windows Me.
Windows Me detects the SysKonnect SK-9E21D Adapter as “PCI Ethernet Controller”
during the boot operation.
2. Select the check box SPECIFY THE LOCATION OF THE DRIVER (ADVANCED).
3. Click NEXT.
4. Select the check box SEARCH FOR THE BEST DRIVER FOR YOUR DEVICE (RECOMMENDED).
5. Select the source from which the driver is to be installed (e.g. CD-ROM, floppy disk, hard
disk).
6. Select the check box SPECIFY ALOCATION.

22 3 Installation of the Driver Software
7. Type the path to the driver, e.g. e:\SK-9E21D\Windows\WinME, where ”e” is the des-
ignation of the CD-ROM drive on your system.
8. Click NEXT.
The window “Location of driver” is displayed.
9. Click NEXT to continue the installation.
The menu “Windows has finished installing the new hardware device” is displayed.
10. Click FINISH.
11. Restart your computer.
For more information, refer to the corresponding readme file.
Windows 2000
SysKonnect offers an NDIS 5.0 32-bit Miniport driver for the SysKonnect SK-9E21D 10/100/
1000Base-T Adapter, PCI Express, supporting Windows 2000. SysKonnect also offers the
“Network Driver Installation Package for Windows 2000, Windows XP and Windows
Server 2003”. For details on this package, refer to chapter "SysKonnect Network Driver In-
stallation Packages for Windows 2000, Windows XP and Windows Server 2003".
To install the driver, proceed as follows:
1. After you have installed the adapter in your computer (for details, see chapter 1 "Installa-
tion of the Network Adapter"), boot Windows 2000.
Windows 2000 detects the SysKonnect SK-9E21D Adapter as “Ethernet Controller” dur-
ing the boot operation.
The window „Found New Hardware Wizard“ is displayed.
2. Click NEXT.
In the same window the menu „Install Hardware Device Drivers“ is displayed.
3. Select the check box SEARCH FOR ASUITABLE DRIVER FOR MY DEVICE (RECOMMENDED).
4. Click NEXT.
The menu “Locate Driver Files” is displayed.
5. Select the source from which the driver is to be installed (e.g. CD-ROM, floppy disk, hard
disk).
6. Type the path to the driver, e.g. e:\SK-9E21D\Windows\Win2000, where ”e” is the
designation of the CD-ROM drive on your system.
7. Click OK.
8. Click NEXT.
The menu “Driver Files Search Results” is displayed, listing the found driver and its loca-
tion.
9. To install the driver, click NEXT.
In case the driver does not have a Microsoft Digital Signature yet, the window “Digital
Signature Not Found” is displayed.
10. To continue the installation, click YES.
The window ”Completing the Found New Hardware Wizard” is displayed.
11. Click FINISH to complete the installation.
For more information, refer to the corresponding readme files.
Windows XP and Windows Server 2003
SysKonnect offers an NDIS 5.1 32-bit Miniport driver for the SysKonnect SK-9E21D 10/100/
1000Base-T Adapter, PCI Express, supporting Windows XP and Windows Server 2003.
SysKonnect also offers the “Network Driver Installation Package for Windows 2000,
Windows XP and Windows Server 2003”. For details on this package, refer to chapter