Telos Zephyr Xstream User manual

Zephyr Xstream
Advanced Digital Network Audio Transceiver
The Best Way to Hear from There™
USER’S MANUAL
Manual Version 3.0 for software version 3.0 and later
(For 10 Base-T and 100 Base-T hardware versions)

USER’S MANUAL
INTRODUCTION & TABLE of CONTENTS
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Customer Service
We support you...
Byphone/FaxintheUSA.
Customerserviceisavailablefrom9:30AMto6:00PMUSAEasternTime,Mondaythrough
Fridayat+1216.241.7225.We’reoftenhereattimesoutsideofthesehoursaswell–please
feelfreetotryatanytime!
Fax:+1216.241.4103.
Byphone/FaxinEurope.
ServiceisavailablefromTelosEuropeinGermanyat+49816142467.
Fax:+49816142402.
ByE‐Mail.
Theaddressis:support@telos‐systems.com.
ViaWorldWideWeb.
TheTelosWebsitehasavarietyofinformationthatmaybeusefulforproductselectionand
support.TheURLis:http://www.telos‐systems.com.

Feedback
WewelcomefeedbackonanyaspectoftheTelosZephyrXstreamorthismanual.Inthepast,
manygoodideasfromusershavemadetheirwayintosoftwarerevisionsornewproducts.Please
contactuswithyourcomments.
Telos Systems
2101 Superior Avenue
Cleveland, OH 44114
USA
Telephone: [phone]
Fax: [phone]
Telos Systems Europe
General-von-Nagel-Strasse 21
85354 Freising
Germany
Telephone: [phone]
Fax: [phone]
E-mail address:
[e-mail]

USER’S MANUAL
INTRODUCTION & TABLE of CONTENTS
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Updates
TheoperationoftheTelosZephyrXstreamisdeterminedlargelybysoftware.Periodic
updatesmaybecomeavailable.Contactustodetermineifanewerreleaseismore
suitabletoyourneeds.
Trademarks
TelosSystems,theTeloslogo,Zephyr,ZephyrExpress,ZephyrXstream,Liverwireandthe
phrase“TheBestWaytoHearFromThere”aretrademarksofTLSCorporation.All
othertrademarksarethepropertyoftheirrespectiveholders.
Copyright
Copyright©1994,2002,2007,2009byTLSCorporation.PublishedbyTelosSystems,
whoreservestherighttomakeimprovementsorchangesintheproductsdescribedin
thismanual,whichmayaffecttheproductspecifications,ortorevisethemanual
withoutnotice.Allrightsreserved.
Notice
Allversions,claimsofcompatibility,trademarks,etc.ofhardwareandsoftwareproducts
notmadebyTelosmentionedinthismanualoraccompanyingmaterialare
informationalonly.TelosSystemsmakesnoendorsementofanyparticularproductfor
anypurpose,norclaimsanyresponsibilityforoperationoraccuracy.
Warranty
Thisproductiscoveredbyaoneyearlimitedwarranty,thefulltextofwhichisincluded
intheSection14ofthismanual.
Service
YoumustcontactTelosbeforereturninganyequipmentforfactoryservice.Telos
SystemswillissueaReturnAuthorizationnumber,whichmustbewrittenonthe
exteriorofyourshippingcontainer.Pleasedonotincludecablesoraccessoriesunless
specificallyrequestedbytheTechnicalSupportEngineeratTelos.Besuretoadequately
insureyourshipmentforitsreplacementvalue.Packageswithoutproperauthorization
mayberefused.UScustomerspleasecontactTelostechnicalsupportat+1(216)241‐
7225.Allothercustomersshouldcontactyourlocalrepresentativetoarrangefor
service.
Westronglyrecommendbeingattheunitwhenyoucall,soourSupportEngineerscan
verifyinformationaboutyourunitandtheconditionsunderwhichtheproblemoccurs.
IftheunitmustreturntoTelos,wewillneedyourserialnumber,locatedontherear
panel.


USER’S MANUAL
INTRODUCTION & TABLE of CONTENTS
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Test Lines

ToaidyouintestinganddemonstratingyourZephyrTelosSystemshasthefollowing
testnumbersavailable:
•USA:+216781.9310,+216781.9311(LayerIIIDualtransmit@32KHz
samplerate)
•USA:+216621.1826(aacPlusmono,mustcallasanXportcall)
•Germany:(49)816142061Dialthisnumbertwice(LayerIIIDualtransmit
@32KHzsamplerate)
•Germany:(49)816142062(LayerIIMono@32KHz)

USER’S MANUAL
INTRODUCTION & TABLE of CONTENTS
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Notices and Cautions
e CAUTION:
THE INSTALLATION AND SERVICING INSTRUCTIONS IN THIS MANUAL ARE FOR USE BY
QUALIFIED PERSONNEL ONLY. TO AVOID ELECTRIC SHOCK, DO NOT PERFORM ANY
SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS
YOU ARE QUALIFIED TO DO SO. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
e
WARNING:
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE. DO NOT SHOWER WITH THE UNIT.
This symbol, wherever it appears, alerts you to the presence
of uninsulated, dangerous voltage inside the enclosure –
voltage which may be sufficient to constitute a risk of shock.
This symbol, wherever it appears, alerts you to important
operating and maintenance instructions. Read the manual.
TO PREVENT RISKS OF
ELECTRIC SHOCK,
DISCONNECT POWER
CORD BEFORE SERVICING
USACLASSACOMPUTINGDEVICEINFORMATIONTOUSER.WARNING:This
equipmentgenerates,uses,andcanradiateradio‐frequencyenergy.Ifitisnot
installedandusedasdirectedbythismanual,itmaycauseinterferencetoradio
communication.ThisequipmentcomplieswiththelimitsforaClassAcomputing
device,asspecifiedbyFCCRules,Part15,SubpartJ,whicharedesignedtoprovide
reasonableprotectionagainstsuchinterferencewhenthistypeofequipmentis
operatedinacommercialenvironment.Operationofthisequipmentinaresidential
areaislikelytocauseinterference.Ifitdoes,theuserwillberequiredtoeliminatethe
interferenceattheuser’sexpense.
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NOTE:ObjectionableinterferencetoTVorradioreceptioncanoccurifotherdevices
areconnectedtothisdevicewithouttheuseofshieldedinterconnectcables.FCC
rulesrequiretheuseofonlyshieldedcables.
CANADA WARNING:
“ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemissionsset
outintheRadioInterferenceRegulationsoftheCanadianDepartmentof
Communications.”

“Lepresentappareilnumeriquen’emetpasdebruitsradioelectriquesdepassantles
limitesapplicablesauxappareilsnumeriques(delesClassA)prescritesdansle
Reglementsurlebrouillageradioelectriqueedicteparleministeredes
CommunicationsduCanada.”

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TableofContents

1QUICKSTART–StepbyStepGuidetoGettingRunning...................................................................1
1.1ConnectionsPreview.......................................................................................................................2
1.2Success,Step‐by‐Step:....................................................................................................................4
1.3PoweringUp...................................................................................................................................6
1.4BasicConfiguration.........................................................................................................................7
1.5PlacingYourFirstCall(toYourself)...............................................................................................10
1.6YourNextCall,toTelos.................................................................................................................11
1.7Wheretofindanswerstofrequentlyaskedquestions:................................................................13
2INTRODUCTION‐GettingtoKnowtheZephyrXstream................................................................15
2.1WhatistheZephyrXstream?........................................................................................................15
2.2WhytheZephyrXstream?............................................................................................................16
2.3Xstreamvs.XstreamMXvs.XstreamMXP...................................................................................16
3GUIDEDTOURoftheHARDWARE.................................................................................................19
3.1ZephyrXstreamFrontPanel(Non‐mixerversion).........................................................................19
3.2ZephyrXstreamRearPanel(non‐mixerversion)..........................................................................24
3.3ZephyrXstreamMX/MXPFrontPanel(Mixerversions)...............................................................38
3.4ZephyrXstreamMX/MXPRearPanel(Mixerversions).................................................................44
4BASICOPERATION&INSTALLATION.............................................................................................59
4.1Essentials......................................................................................................................................59
4.2IntroductiontoZephyrXstream’sMenuSystem...........................................................................61
4.3CodecSettings:Transmit,Receive,BitRate,&SampleRate........................................................77
5GUIDEDTOURoftheMENUS.......................................................................................................81
5.1TheMenuTree..............................................................................................................................81
5.2TheDefaultScreen........................................................................................................................86
5.3TheAudioMenu............................................................................................................................86
5.4TheCodecMenu...........................................................................................................................93
5.5TheTelMenu...............................................................................................................................99
5.6TheSystemMenu.......................................................................................................................105
5.7Auto,Dial&Drop........................................................................................................................108

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
6AUDIOCODINGREFERENCE........................................................................................................109
6.1IntroductiontoAudioCodingTechnology..................................................................................109
6.2ChoosingtheBestCodingModeforYourApplication................................................................126
7ISDNBASICS...............................................................................................................................133
7.1Background.................................................................................................................................133
7.2TheISDNBasicRateInterface(BRI)............................................................................................134
7.3HowtoOrderISDN.....................................................................................................................138
7.4Switched56.................................................................................................................................142
8LIVEWIRETM–IPAudio...............................................................................................................143
8.1ConfigurationoftheZephyrXstreamforLivewire......................................................................143
8.2LivewireAudioSettings...............................................................................................................149
9TheV.35/X.21InterfaceOption..................................................................................................153
9.1InstallingtheV.35/X.21Interfaceoption..................................................................................153
9.2UsesfortheX.21/V.35InterfaceOption...................................................................................154
9.3Hook‐UpstoNon‐ISDNSynchronousNetworks..........................................................................157
10APPLICATIONSGUIDE–Hints&Ideas.....................................................................................165
10.1XstreamVersatility–typesofdial‐upconnectionandmodes....................................................165
10.2ChoosingtheBestTransmitModeforyourapplication.............................................................170
10.3ApplicationsGuide......................................................................................................................172
10.4MultiCodecconnections.............................................................................................................176
10.5ChoosingaReceivemode...........................................................................................................177
10.6DealingWithDelay.....................................................................................................................184
11THEWORKS!‐DetailedMenuReference................................................................................187
11.1TheMENUS.................................................................................................................................187
11.2TheAUDIOMenu–Xstream(non‐mixerversion).......................................................................192
11.3TheAUDIOMenu–XstreamMX/MXP(mixermodels)...............................................................197
11.4TheCODECMenu........................................................................................................................202
11.5TheTELMenu.............................................................................................................................215
11.6TheSYSTEMMenu......................................................................................................................228
11.7SpecialMenus:Auto,Dial,&Drop..............................................................................................239

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
12SystemFunctionsandRemoteControl...................................................................................245
12.1AncillaryData.............................................................................................................................245
12.2RemoteControl...........................................................................................................................247
13DEEPTECHINFORMATION&TROUBLESHOOTING..................................................................261
13.1AccessingtheHardware.............................................................................................................262
13.2UpdatingFirmware.....................................................................................................................265
13.3UpdatingXstreamswiththe100Base‐Thardware....................................................................265
13.4Updatingtheoriginal(10Base‐T)Xstream................................................................................267
13.5Troubleshooting..........................................................................................................................273
13.6GeneralTroubleshootingTechniques.........................................................................................273
14SPECIFICATIONS&WARRANTY...............................................................................................293
14.1Specifications..............................................................................................................................293
14.2ZephyrXstreamLimitedWarranty..............................................................................................296
APPENDICES......................................................................................................................................297
Appendix1:CodecInteroperabilityInformation....................................................................................297
Appendix2:FindingPublicCodecUserLists..........................................................................................299
Appendix3:ISDNCausePhrases/Values...............................................................................................301
Appendix4:KnownWorkingSPIDFormatsbyTelco.............................................................................309
Appendix5:SuggestedReadingandReferences...................................................................................313
Appendix6:StreamingandSpecialOperationalModes........................................................................315
Appendix7:OrderingISDNforcountriesusingETS300(EuroISDN)......................................................327
Appendix8:OrderingISDNfortheUSA&Canada.................................................................................331
Appendix9:ModularCableGuide..........................................................................................................339
Appendix10:Glossary............................................................................................................................345
INDEX................................................................................................................................................365