Tenda CP4 User manual
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A1. Try the following solutions:
-Ensure that the router is connected to the internet.
-The camera only supports 2.4 GHz Wi-Fi. When adding the camera, you need to connect the
smartphone to a 2.4 GHz Wi-Fi.
-Do not hide the Wi-Fi network of the router when adding the camera (After adding the camera
successfully, you can hide the Wi-Fi network).
-Confirm whether the LED indicator of the camera blinks blue quickly. If not, reset the camera by
referring to Appearance and configure it again.
Try the following solutions:
-Check if the Wi-Fi network of the router is smooth.
-Take the router closer to the camera.
-When previewing the video with cellular mobile data, ensure that the internet connection of the
smartphone is smooth.
-Auto, Fluent, and HD are supported for video preview. Auto is used by default. You can adjust the
video clarity according to the internet status.
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Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product
names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications
are subject to change without notice.
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