Tenovis MM588 User manual

Business handset MM588,
Industrial handsets MM780,
MM780 Ex T4
Connectedto Integral 33
OperatingInstructions
We give you the edge.

Getting to know your handset Integral 33
2
Important information
Caution!
The MM588 and MM780 handsets are not explosion-proof and may be
used in Zone 2 hazardous areas only (MM780 also in Zone 22) in com-
pliance with the specifications of the manufacturer’s declaration.
Protect the MM588 from humidity. Do not, for example, leave it outdoors
when it is raining. This could damage the handset.
The MM780 is dust-proof and splash-proof.
The MM780 Ex T4 is explosion-proof. It may be used in Zone 1 hazardous
areas.
Follow the safety instructions on Page 84 for operation of the units in
hazardous areas!
Protect against interference
Other electronic units are usually protected from the high-frequency
irradiation. However, a device of this kind which is insufficiently protected
may lead to malfunctions.
Never unscrew the handset housing!
The housing could be damaged as a result. It does not contain any com-
ponents that can be repaired by yourself.
Never throw batteries into a fire!
Do not through the battery into a fire, it might explode.
To avoid injury and fire damage, the contacts of the battery must not
be allowed to come into contact with conductive objects or to be short-
circuited.
Operating the battery
At first, charge the battery to its full capacity. In the first week of operation,
always place the handset back in the charger after use. New battery cells
will generally only reach their full capacity after several days of standard
operation.
Batteries must be used in the appropriate manner. Tenovis is not liable
for damage which occurs due to inappropriate handling of the battery.
When the batteries are exhausted
Do not throw exhausted batteries into the dustbin! Take them to a municipal
collection centre or to your dealer where they can be disposed of in an
environmentally friendly manner.
Please dispose of discharged batteries only.

Getting to know your handset
Integral 33
3
Contents
Getting to know your handset
Important information 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commissioning 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic rules of operation 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The functions
Making and receiving calls 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Callback if busy 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Double call 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consultation call and call forwarding 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching between lines (call partners) 26. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conference 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second call 28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Abbreviated code dialling 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Code dialling 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Local telephone directory 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call list 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call diversion 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call forwarding 42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Follow me 43. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pick-up 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DTMF postdialling (digits as tone signals) 47. . . . . . . . . . . . . . . . . . . . . . . . .
Call charge display 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Muting the microphone 51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the handset 52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Emergency call 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Personal Identification Number (PIN) 61. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locking the handset 63. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Language 65. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Messaging 66. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving a message 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Message list 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Send a message 71. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the handset in a number of systems 75. . . . . . . . . . . . . . . . . . . . . . . . .

Getting to know your handset Integral 33
4
Contents
Appendix
List of defined texts for messaging 80. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Codes for your handset 81. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Further information about your handset 83. . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety instructions 84. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Start-up 86. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications 88. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of characters 91. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index 92. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Getting to know your handset
Integral 33
5
Overview
MM588
Digit Keys
For digits and letters
Redial button
2nd function:
Follow me
R button
Signal button for
functions in a telephone
system or (during a call)
switching off ringing
tone
2nd function:
Keyb. lock
Handset button
Corresponds to lifting
and replacing the
handset
Left softkey
Functions depend
on status (display
contents). Also for
switching off.
Display
indicating call
numbers and
settings
Handset volume
buttons
Right softkey
Functions depend
on status (display
contents). Also for
switching on.
Star button
Also for scrolling up
Hash button
Also for scrolling
down
Shift button
For switching to the
second function of
the buttons
Button 1
2nd function:
Mute
Button 0
2nd function:
Call list, message list
Microphone
Call indicator
Programming
button
2nd function:
Abbreviated
code dialling

Getting to know your handset Integral 33
6
Overview
MM780 / MM780 Ex T4
6MNO
5JKL
4GHI
9WXYZ
8TUV
7PQRS
3DEF 2ABC
1
0
R
Digit Keys
For digits and letters
Redial button
2nd function:
Follow me
Handset button
Corresponds to
lifting and replacing
the handset
Left softkey
Functions depend
on status (display
contents). Also for
switching off.
Display
indicating call
numbers and
settings Handset volume
buttons
Right softkey
Functions depend
on status (display
contents). Also for
switching on.
Star button
Also for scrolling up
Hash button
Also for scrolling
down
Shift button
For switching to the
second function of
the buttons
Button 1
2nd function:
Mute
Button 0
2nd function:
Call list, message list Microphone
Call indicator
Programming
button
2nd function:
Abbreviated
code dialling
Emergency call
button
R button
Signal button for
functions in a telephone
system or (during a call)
switching off ringing
tone
2nd function:
Keyb. lock

Getting to know your handset
Integral 33
7
Display
Various texts and symbols in the display assist you in operating the hand-
set.
The texts and symbols are provided in the display to guide you through the
menus and inform you about the status of your handset.
The functions of the right and left softkeys change according to the current
status. The respective functions are shown in the display directly above the
softkeys.
The lines in the display
Symbol line indicating the status of the telephone.
3050
Smith Two text lines e.g. for the name and call number.
Off Menu
Function of the right softkey e g Menu
F
u
nction
of
the
right
softkey
e
.
g
.
Menu
.
Function of the left softkey e g Off
F
u
nction
of
the
left
softkey
,
e
.
g
.
Off
.
Symbol denotations
Battery full, battery nearly full, battery nearly empty, battery
empty,
(battery symbol flashing) capacity for less than five minutes!
Mute: The microphone is off. Your call partner cannot hear you.
Lock: The handset is locked.
Handset: The handset has a telephone connection.
Shift: The shift button is pressed.
(Antenna without radio waves) Within range of the system: Your hand-
set is within range of a base station. You may make a call.
(Antenna with radio waves) Connection to system: Your handset has
a radio link.

Getting to know your handset Integral 33
8
Display
The display of your handset can accommodate a maximum of
16 characters in each line.
The layout of the display contents depends on the status of your handset.
In basic status
3050
Smith
In
basic
stat
u
s
The display shows the number and first 16 letters of
Off Menu
eds ays o s e u be a d s 6 e eso
y
our name.
your
name
.
Name display
2492
Pentecost-D Conn.
py
If you are calling an internal subscriber, the display
shows the subscriber
’
s internal call number and the
Clrdown Menu s
h
ows t
h
e su
b
scr
ib
er
’
s
i
nterna
l
ca
ll
num
b
er, an
d
t
h
e
name when available
name, when available.
When makin
g
a call
0004434758739124
Free
When
making
a
call
The display shows the number (the last 16 digits) and
Clrdown Menu
y(g)
possibl
y
the name.
ossibly
the
name
.
When
y
ou are called
3050
Smith
When
you
are
called
The display shows the number (the first 16 digits) and
Clrdown Menu
y(g)
possibl
y
the name.
ossibly
the
name
.
When a call is diverted to
y
ou
2942
Pentecost ->6382
When
a
call
is
diverted
to
yo
u
The display shows the name, number and call
Clrdown Menu
eds ays o s e a e, u be a dca
diversion.
diversion
.
The display shows the current connection status. Meaning:
CCBS Callback entered
LIST Unread entry in the call list
FM Follow-me is switched on
mail Message available
MAIL Unread message available
BUSY Busy
CONF Conference
CONN Connection
END End of connection
FREE The desired number is free
NR The desired number is not
available
Dial Dialing procedure

Getting to know your handset
Integral 33
9
Commissioning
When you receive your handset, it is registered in the system and ready for
operation. All you need to do is connect the supplied charger.
If you wish to register your handset in another system, refer to page 75.
Placement of the charger
Place the charger on a solid, even surface, e.g. a table. Choose a location
that is protected from direct sunlight and dampness. Please also observe
the information on P. 83.
Insert the mains plug into a socket. The charger is ready for operation.
Charging the handset
Simply place the handset into the charger. You will hear an acknowledge-
ment tone. The display and keypad lights will switch on briefly. The battery
symbol in the symbol line will start to move. The battery is being charged.
When the batteries are being charged, they will become slightly warm.
This is perfectly normal.
Charging indicator
light for replacement
battery
UM588 Charger
for MM588 UM780 Charger for MM780 / MM780 Ex T4

Getting to know your handset Integral 33
10
Commissioning
Removing the battery
Place the handset on a table with the
display facing down.
MM588: Press in the clip.
Pull up the clip on the battery.
MM780: Press in the side clips.
Lift off the battery.
Press in the
clip.
MM780 Ex T4: Use the lifting tool
(1).
Position the lifting tool over the
battery and insert the clips into the
apertures.
Press the sides of the lifting tool
together. Lift out the battery.
Warning: Do not remove or charge
batteries in hazardous areas!
(1)
Fitting the replacement battery
Place the replacement battery onto
its rear edge. Tilt it onto the handset.
Press it firmly in the middle. Make
sure that the battery clicks into place.
Do not lose the lifting tool for the battery used in the MM780 Ex T4.
Otherwise, you will no longer be able to change the battery.

Getting to know your handset
Integral 33
11
Commissioning
Charging a replacement battery,
MM588
Place a replacement battery in the
charging holder (rear side of the
charger). Slide the battery through
the guide notches parallel to the rear
panel. Make sure that the battery
clicks into place. The charging indi-
cator light switches on.
Charging a replacement battery,
MM780 / MM780 Ex T4
Place the underside of the replace-
ment battery on the charger holder.
Press the battery against the holder.
Make sure that the battery clicks into
place. The charging indicator light
switches on.
The charging process is ended when the replacement battery is full.
The charging indicator light will then switch off.
If a handset is placed in the charger, the handset will be charged.
If MM780 / MM780 Ex T4 is being charged, the replacement battery is
also charged.
If MM588 is being charged, the replacement battery is not charged.
The charging indicator light remains switched off.
The battery symbol in the display will only provide a reliable indication of
the charging status once the handset has been completely charged for
the first time!
Caution!
Do not through the battery into a fire, it might explode.
To avoid injury and fire damage, do not allow the contacts of the battery
to come into contact with conductive objects or to be short-circuited.
Do not leave the battery in direct sunlight. Proper care of the battery is
rewarded with a long service life.

Getting to know your handset Integral 33
12
Commissioning
Vibra battery for MM588
A Vibra battery is available for the handset. The Vibra battery serves to
vibrate the handset when a call is received. How to activate the vibration
is explained on Page 52.
The Vibrator is permanently installed in the MM780 Industrial handset.
Carrying clip for MM588
The clip is designed for carrying your handset in an office environment. It
will not stay attached to wide leather belts. To carry the handset outdoors,
please use the carrying case which can be obtained as an accessory.
Attaching the carrying clip to the
MM588
Place the handset on a table with the
display facing down. Attach the clip
to the handset from above. Make
sure that the clamping lugs click into
place.
Releasing the carrying clip from the MM588
To release the clip, bend the lateral clamps slightly apart.
When inserting a Vibra battery into the handset, it may occur that the
battery vibrates briefly. This is perfectly normal.

Getting to know your handset
Integral 33
13
Commissioning
Carrying strap for MM780 / MM780 Ex T4
To attach the carrying strap, pull the thin attachment strap through the
opening at the top of the MM780 handset behind the Emergency call
button. Then pull the carrying strap through the attachment strap.
Carrying clip for MM780
The MM780 Industrial handset features a sturdy clip which can be attached
to belts or overall pockets. The clip can be unscrewed.
Carrying clip for MM780 Ex T4
The clip cannot be removed from the MM780 Ex T4, otherwise the
explosion-proof certification will be invalidated!

Getting to know your handset Integral 33
14
Commissioning
HSG30-DECT Combined handset / headset
The HSG30-DECT combined handset / headset is available for the
handset. The connector socket is located on the base of the handset.
The combined handset / headset enables “handsfree” telephoning. The
microphone and loudspeaker in the handset will then be switched off.
The handset rings when a call arrives.
All other functions are unaffected. Use the volume buttons (see P. 55)
particularly for the handset volume.
Connecting the combined handset / headset
Place the handset on a table with the display
facing up.
MM780: Remove the rubber dust cap from the
opening in the base. Warning, imperviousness
to dust and water has now been reduced!
Hold the connector of the handset / headset so
that you can read the embossed text “TOP”.
Insert the connector into the socket on the bottom of the handset.
Make sure that the clip clicks into place.
Disconnecting the handset / headset
Press in the lateral locking lugs.
Remove the connector of the handset / headset
from the handset.
The MM780 Ex T4 must not be operated with a combined handset /
headset. The rubber dust cap is glued in and must not be removed.
Read the operating instructions for the HSG30 combined headset / hand-
set before using it.

Getting to know your handset
Integral 33
15
Basic rules of operation
The operation of your telephone includes several operating steps which are
often repeated. Please familiarize yourself with these operating steps.
Left and right softkey
The function of the softkeys changes according to the situation. The
respective function always appears in the display above the softkey,
e.g. Menu or off .
The right softkey is used for switching on, calling up menus or
confirming.
The left softkey is used for ending a menu option or cancelling.
If you press the key for a long period when in any of the menus,
the handset will be returned to its basic status.
Star and hash buttons
The star and hash (#) buttons are used for scrolling in lists and
menus.
Switching on the telephone
The telephone is switched off. Press the right softkey for a long
period.
Switching off the telephone
The telephone is in basic status. Press the left softkey for a long
period.
If you place the switched off handset into the charger, the handset will be
switched on after a while and the charging process will be indicated.

Getting to know your handset Integral 33
16
Basic rules of operation
Selecting a menu
Some functions and settings of your telephone can be obtained via the
display contents (menu). The menu is set out in such a way that most of
the menu options lead to submenus.
Call up the menu using the right softkey.
Use the star and hash (#) buttons to mark the desired menu
option, e.g. System .
Select the menu option using the right softkey.
Menu level back
The left softkey enables you to move to the next menu level up or
leave the menu.
Submenus
Submenus are operated in exactly the same way as the main menu.
Cancel
Press the left softkey for a long period in order to reach basic status.

Getting to know your handset
Integral 33
17
Basic rules of operation
Entering characters for telephone directory entries
The digit keys may also be used to enter letters and characters, e.g. for
names in your personal telephone directory. The letters are printed on the
digit keys. Your telephone will automatically switch to the input of letters
and characters when this is required. The table of characters on page 91
indicates which characters you may enter.
Example: Entering the name “JOHN”:
Press the JKL button once. Jappears in the display. Wait briefly.
Press the MNO button three times. JO appears in the
display. Wait briefly.
Press the GHI button twice. JOH appears in the display.
Wait briefly.
Press the MNO button twice. JOHN appears in the display.
Wait briefly.
Ending input
Press the right softkey twice. The characters are accepted.
Correcting characters
Press the left softkey.
Deleting the line
Press the left softkey for a long period.
To switch between upper and lower case letters: Press the key for a long
period.
The character table on p. 91 shows the respective letter in lower case on
the 2nd line.

The functions Integral 33
18
Making and receiving calls
You may use your handset to telephone in the usual manner.
Telephoning within the telephone system (internally): Dial the internal call
number required.
External Calls: Dial the external line code (usually zero), followed by the
call number of your call partner.
Calls, block dialling
Dial the desired call number, e.g. 1276
Correct any typing mistakes if necessary.
Lift the handset.
Cancelling block dialling
Press the R button.
Making a call, conventional dialling
Lift the handset.
Dial the call number, e.g. 1276.
Ending a call
Replace the handset.
Redialling
Press the redial button.
Lift the handset.

The functions
Integral 33
19
Making and receiving calls
Accepting a call
Your handset rings.
Lift the handset.
Switching off the ringing tone
Your handset rings.
Tone off. The call is still waiting.
Rejecting a call
Your handset rings.
Press the left softkey. The caller hears the busy tone.
The number of the caller appears in the display. If the call is internal,
the name will also be displayed.
Diverted call: If someone dials the number 5432 and reaches you via a call
diversion, the following will also appear in the display: ->5432
If when telephoning you arrive at the boundary of the radio range, you will
hear the range warning tone.
The message “Line occupied” tells you that no line is free. Try again in
a few minutes.

The functions Integral 33
20
Callback if busy
If the called internal subscriber is busy, you may activate a callback.
As soon as the subscriber is free, your telephone rings and you can allow
yourself to be connected to the subscriber. This function must be enabled
for your telephone within the system. Your system administrator will inform
you of the required code.
Activating a callback
The subscriber is busy.
Enter the code for callback, e.g. star key, 2. You will hear an
acknowledgement tone.
Replace the handset. CCBS appears in the display.
When the subscriber becomes free
Your telephone will ring when the desired subscriber becomes free.
Lift the handset. The connection is made.
You may store up to three callbacks.
You cannot delete individual callbacks, only all of them at the same time.
If you attempt to delete a callback when no callbacks are entered, you will
hear a rejection tone.
You may cancel using the left softkey.
From handset software version 9.8x on, you can store the code for callback
in the local telephone directory (P. 36)!
Information on P. 79 will help you determine which version of the software
you have.