TensCare Perfect mamaTENS User manual

T.E.N.S. Unit for Labour Pain Relief
perfect mamatens UK 1.0 03/16.indd 1 04/03/2016 12:13
INSTRUCTIONS FOR USE
READ INSTRUCTIONS CAREFULLY BEFOREUSE

perfectmamaTENS QUICKSTART GUIDE
perfectmamatens manual I-PM-UK rev 2.0 01.17
Read instructions
for use and
warnings carefully
prior to use.
perfect
We recommend that all mums-to-be familiarise
themselveswith the unit prior to the due date for
added peace of mind.
If you have any questions,contactthe helpline
+44(0) 1372 723 434
Remove batteries
then put everything
back into the
pouch until labour
begins
As soon as labour
begins, set up,attach,
and use the unit as
perinstructions
After the birth,
dispose of electrodes
andleads if they will
not be used again
within 2 years
Removebatteries,
put everything (unit,
belt clip, and neck
cord) back into the
pouch for storage
Replace electrodes
onto their liners and
seal them in the re-
sealable bag
6.
Checkcontents
1. 2. 3. Press ON/OFF button
to check that the unit is
working (LCD will be
activated) then switch
OFF
5.
4. Attach theelectrodes
to your back and try
out the unit to see
how itfeels
Attach
leadsto the
unit
7. 8. 9.
10.

Perfect mamaTENS
Contents Page
Introduction
1
What
is TENS and how does it work?
6
2
The advantages of using
perfect mamaTENS
7
3
How
perfect mamaTENS works
7
4
Contraindications,Cautionsand
Warnings
9
5
Programmes
12-
16
5.1 Programme A
12
5.2 Programme B
13
5.3 ProgrammeC
14
6
Positioning of pads
16
7
Controls and display
18
8
Contents
21
9
Using
your perfect mamaTENS 22-
26
9.1 Insertingbatteries
22
9.2 Connectingleadwires
23
9.3 Using the perfect mamaTENS
23
9.4 After Use
25
10
Cleaning
26
11
Battery
Care
26
12
Troubleshooting
28
13
Accessories
29
14
Disposal
29
15
Technical
Specifications
30
16
EMC
Precautions
32
17
Warranty
33
Warranty Card
36
perfectmamatens manual I-PM-UK rev 2.0 01.17
SymbolsUsed
Attention! Please follow the instructions in the UserManual.
LOT
S/N
REF
TYPE BF EQUIPMENT: Equipment providing a degree of protection against electric
shock, with isolated applied part. Indicates that this device has conductive
contact with the end user.
This symbol on the unit means “Refer to Instruction Manual”.
Temperature Limitation: indicates the temperature limits to which the medical
device can be safety exposed.
Lot Number: indicates the manufacturer’s batch code so that the batch or
lot can be identified.
Humidity Limitation: indicates the humidity limits to which the medical device
can be safely exposed.
Serial Number: indicates the manufacturer’s serial number so that a specific
medical device can be identified.
Do not dispose in household waste.
Catalogue Number: indicates the manufacturer’s catalogue number so that the
device can be identified.
This medical device is not water resistant and should be protected from liquids.
Atmospheric Pressure: indicates the atmospheric limits to which the medical
device can be safely exposed.
Date of Manufacture: indicates the date which the medical device was
manufactured. This is included within the serial number found on the device
(usually in the battery compartment), either as “E/Year/Number” (YY/123456)
or “E/Month/Year/Number” (MM/YY/123456).
This medical device is indicated for home use.

INTRODUCTION
The perfect mamaTENS is a TENS (Transcutaneous Electrical Nerve
Stimulation)machine specially designedto help counter LabourPain.
The pain during birth might start with the first contraction or when the
cervix starts to dilate. The pain then increases progressively until the
cervix is completely dilated. During this period you will experience pain
of different types and intensities but due to the innovative technology
which has been incorporated into your perfect mamaTENS, you will be
able to help counter this. The perfect mamaTENS achieves this by
delivering a variety of signals dependent upon the stage of your labour.
Please note that whilst some expectant mothers will achieve
sufficient pain relief using just the perfect mamaTENS, others may
require additional pain relief. Perfect mamaTENS can be used with
other pain relief options such as gas and air however, due to the
electrical nature it cannot be used for water births.
INTENDED USE
This device has been designed to be used in the home healthcare
and hospital environments to provide symptomatic relief and
management of acute or chronic localised pain in the perinatal period.
Do not use the device for any purpose other than this intended use.
(Perinatal: Pertaining to the period immediately before and after birth. The perinatal
period is defined in diverse ways. Depending on the definition, it starts at the 20th to
28th week of gestation and ends 1to 4 weeks after birth)
5
1. WHAT IS TENS AND HOW DOES IT WORK?
Midwives recommend maternity TENS machines for their benefits,
particularly in early labour, as they enable mums to remain mobile
and upright. This aids descent and dilatation and provides a
completely drug free and natural form of pain relief which is safe for
both you and your baby.
Wefeel pain when signals reachthe brain from the affectedarea.
Transcutaneous simply means ‘across the skin’. TENS works by
stimulating the nerve endings to reduce the pain message. It also
stimulates your body into generating endorphins, the body’s own
natural pain relievers. This is why pain relief can continue even when
the machineis switched off.
A very strong TENS signal produces an additional pain blocking effect
called “Brief Intense TENS” for a short period of time. Weuse this in the
programme C Active PowerRamp.
Your TensCare maternity TENS machine allows you to have control
over the strength of the pain relief it provides so that you can manage
your pain as labourprogresses.
.
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perfectmamatens manual I-PM-UK rev 2.0 01.17
Warning: Not suitable for use in children without
medical supervision.

2. THE ADVANTAGES OF PERFECT MAMATENS
•It is safe for mother and baby
•It is drug-free
•It is easy touse
•It isdiscreet
•It can be used from the onset of labour, helping with transition from
home to hospital
•It can be safely used in conjunction with analgesics such as
pethidine or standard gas and air
•It can be used to manage after birth pain including back pain,
post-birth uterus contractions,perineal tear/post-episiotomy
pain*.
3.HOW PERFECT MAMATENS WORKS
A maternity TENS machine consists of a battery-powered, hand-held
controller connected by fine leads to four flat pads. The pads are
covered in a firm gel that helps them stick to your back. Maternity
TENS works in the same way as general TENS by: preventing pain
signals from reaching your brain and stimulating the body to release
endorphins. Additionally, it helps mum-to-be to feel in control of the
labour and be less anxious and it also offers a distraction from the
contractions.
The machine sends small, safe pulses of electrical current via the
leads to the pads on your skin. The pulses pass through your skin and
into the muscles and tissues. This gives a gentle tingling or buzzing
sensation, which may be stronger or weaker, depending on the setting
level.
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perfectmamatens manual I-PM-UK rev 2.0 01.17
TensCare maternity TENS units use extra large pads to ensure that
all the relevant nerves are covered to give the most effective pain
relief.
The perfect mamaTENS machine has six buttons on the front and
one on the side; you can use these to choose the program, to control
the frequency and strength of the pulses as desired. There’s also a
BOOST button when you want maximum output from the machine.
This may help you to get through each contraction.
Perfect mamaTENS has 50 levels of intensity in Programmes A &
Band 60 levels in programC.
As you increase the intensity you will experience a gentle tingling
feeling. You may feel little or no sensation from the perfect
mamaTENS at its lower levels, but keep pressing the intensity
button until the sensation is strong but comfortable. To maintain the
effect as your body becomes accustomed to the signal you will
probably need to steadily increase the stimulation by raising the
intensity a level at a time; this is perfectly normal.
Perfect mamaTENS could also be used to relieve back pain in the
last 3 weeks of pregnancy and also in the weeks following birth, to
ease after birth pain and is safe to be used in conjunction with other
forms of pain relief during labour.
*Please consult your healthcare professional for advice prior to use in
these circumstances.

9
.
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perfectmamatens manual I-PM-UK rev 2.0 01.17
In this manual:
AContraindication is used when the device should not be used
because the risk of use clearly outweighs any possible benefit.
AWarning is used when failure to follow the instructions may result in
serious injury or death.
ACaution is used when failure to follow the instructions may result in
a minor or moderate injury, or damage to the device or other property.
If you are in any doubt about any of these please consult your
healthcare professional.
4. CONTRAINDICATIONS, CAUTIONS AND WARNINGS
CONTRAINDICATIONS:
Do NOT use if you have a pacemaker (or you have a heart rhythm
problem) or with any electronic medical devices. Using this unit with
electronic medical devices may cause erroneous operation of the
device. Stimulation in the direct vicinity of an implanted device may
affect some models. Stimulation on the front of the neck can
affect your heart rate. Very strong stimulation across the chest may
cause an extra heartbeat.
Do NOT use during the first three months of pregnancy. It is not known
whether electrical stimulation may affect foetaldevelopment.
Do NOT use onthe abdomen in the later stages of pregnancy. Stop
use immediately if you experienceunexpectedcontractions.
WARNINGS:
Do NOT use when driving, operating machinery, or similar
actions needing muscular control. Loose pads, damaged leads,
or sudden changes in contact may cause brief involuntary muscle
movements.
Do NOT use to mask or relieve undiagnosed pain. This may delay
diagnosis of a progressive condition.
Do NOT use if you have, in the area being treated: active or
suspected cancer; or have undiagnosed pain with a history of
cancer. Stimulation directly through a confirmed or suspected
malignancy should be avoided as it may stimulate growth and
promote spread of cancer cells.
CAUTIONS:
Caution should be observed when using the perfect mamaTENS at the
same time as being connected to monitoring equipment with body worn
electrode pads. TENS WILL interfere with foetal ECG monitors, and
may interfere with other signals beingmonitored.
Caution should be used if you have suspected or diagnosed epilepsy
as electrical stimulation may affect seizure threshold.
Caution should be used following recent surgical procedures.
Stimulation may disrupt the healing process.
Caution. Simultaneous connection to high frequency surgical
equipment may result in burns and damage to the stimulator.
Caution. Strong electromagnetic fields (electro-surgery/ microwave
cookers/ mobile phones) may affect the correct operation of this unit.
If it appears to behave unusually, move it away from these devices.

DO NOT PLACE ELECTRODE PADS:
•On skin which does not have normal sensation. If the skin is numb
too great a strength may be used, which could result in skin
inflammation.
•On broken skin.The pads could encourage infection.
•On the front of the neck. This could cause the airway to close,
giving breathing problems. May cause sudden drop in blood
pressure (vasovagal response).
•Over the eyes. May affect eyesight or cause headaches.
•Across the front of the head. Effect on patients who have had
strokes or seizures is not known. May affect your sense
of balance. The effects of stimulation of the brain are unknown.
Do NOT ignore any allergic reaction to the electrode pads:If a
skin irritation develops, stop using TENS, as this type of
electrodes may not be suitable for you. You may need to contact
your healthcare professional to discuss other suitable options.
TO KEEP YOUR DEVICE IN GOOD WORKING ORDER,
OBSERVE THE FOLLOWING ADDITIONAL CAUTIONS:
Caution: Do not immerse your unit in water or place it close to
excessive heat such as a fireplace or radiant heater or sources of high
humidity such as a nebulizer or kettle as this may cause it to cease to
operate correctly.
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perfectmamatens manual I-PM-UK rev 2.0 01.17
Caution: Do not attempt to open up or modify the unit. This
may affect the safe operation of the unit and will invalidate the
warranty.
Caution: Keep the device away from sunlight, as long-term exposure
to sunlight may affect the rubber causing it to become less elastic and
crack.
Caution: Keep the device away from lint and dust, as long-term
exposure to lint or dust may affect the sockets or cause the battery
connector to develop bad contact.
Caution: Do not use this device with electrode pads other than those
recommended by the manufacturer. Performance may vary from
specification.
5. PROGRAMMES
5.1 PROGRAMME A
You can start using perfect mamaTENS as soon your contractions
start to becomeregular.
When you switch the machine on, it automatically selects Labour
programme A. The LCD screen will display ‘A1’. This programme is
designed to provide a pulsing sensation that triggers the release of
endorphins, relaxing you and relieving you from pain. This
programme has 50 small steps of intensity, so you have fine control
of the strength of stimulation.

13 14
There are two modes, A1 and A2.
Mode A1 is for use between contractions and mode A2 is for use
during contractions. You can switch between the two modes at any
time by pressing the BOOST button.
The perfect mamaTENS will start at zero intensity. Increase the
intensity until you feel a pulsing on-off-on-off sensation. When the
next contraction starts press the BOOST button once and the mode
will change to mode A2, at the same intensity level as it was when in
mode A1. Mode A2 feels like a constant strong tingling. At the end of
the contraction, press the BOOST button to return to mode A1.
Repeat this each time a contraction starts. As the contractions
become stronger simply increase the intensity.
5.2 PROGRAMME B
You should stay in programme A as long as possible, but when your
contractions intensify and become more frequent you can progress
to programme B.
Do this by pressing the programme button ‘P’. The LCD screen will
display ‘B1’.To avoid discomfort with the change in programme, the
set intensity will drop by half. This programme has 50 small steps of
intensity, so you have fine control of the strength of stimulation. Press
and release the ▲button until you reach a comfortable intensity
setting.
perfectmamatens manual I-PM-UK rev 2.0 01.17
Programme B provides you with a stimulation pattern which is set to
block the heightened pain which you may suffer.
You will feel that the stimulation in the higher set of pads CH1 which
have been placed just below your bra line is stronger than the lower
set of pads CH2at the bottom of your back - this is intentional and
part of the therapy. As the contractions become more intense and
closer together, increase the intensity.
Again there are two modes, B1 and B2.
The second mode B2 is triggered by pressing the BOOST button
when you experience a strong contraction. This mode provides a
constant tingling sensation. When the contraction passes, press the
BOOST button once more and your perfect mamaTENS unit will
change back to mode B1.
5.3 PROGRAMMEC
If you find programmes A and Bdo not meet your needs for pain relief
there is a third programme C, which provides a higher level of pain
relief.
If the lower electrodes feel stronger then the upper ones then the
leads have probably been incorrectly inserted into the perfect
mamaTENS.To correct this, change over the leads as per
section 6, and reset the intensity.

15 16
Press the programme button ‘P’ again and this will take you to
programme C which will be displayed on the screen as ‘C’.To avoid
discomfort with the change in programme, the set intensity will drop by
half. This program 60 steps of intensity. Press and release the
INTENSITY ▲button until you reach a comfortable intensity setting.
This is a very natural way for you to control your pain as you rapidly
increase and decrease the intensity to match the strength of your
contractions.
Again there are two modes, C and Active Power Ramp.
However this time mode C is continuous. Pressing the BOOST button
starts the Active Power Ramp mode which ramps the power or level
of intensity during the final contractions to give the additional “Brief
intense” pain relief.
In between contractions use the ▲&▼buttons until you reach a
comfortable level. When you experience a contraction just press the
BOOST button down and HOLD IT.
The intensity will increase until you release the BOOST button because
the intensity may become too much to bear. When you release, the
intensity will drop rapidly and return to the background setting you pre-
selected.
perfectmamatens manual I-PM-UK rev 2.0 01.17
As it falls, you can press and hold the BOOST button again to keep
the intensity at a fixed level to the end of your contraction.
NB Active Power Ramp: is shown on the screen as ‘C AP’.
When instructed to start ‘pushing’ you can use the programme button
‘P’ to switch the TENS unit back to programme A.
Just remember the three programmes A, B and C which you can
choose at any time as your labour progresses, and when you need a
boost, just press the BOOST button.
6. POSITIONING OF ELECTRODEPADS
The electrode pads need to be placed over the junctions of the
nerves joining the womb and birth canal to the spinal cord. Correct
positioning of the electrode pads will give maximum pain relief so
please study the images below and then follow these instructions
:1. Carefully peel the electrode pads off their
plastic covers.
Do not pull on the leadwire.
2. Connect the leadwires to each channel as
shown on the image.
Channel 1 (CH1)
Channel 2 (CH2)

3. Place the top pair of pads (connected to CH1) either side of the
spinal column 2 inches (50mm) apart from each other and about 3
inches (75mm) below the bottom of the shoulder blades (close to
vertebrae T10, T11, T12 and L1). This is just below the bra line.
4. Place the lower pair of pads (connected to CH2) either side of the
spine about 4 inches (100mm) apart and about 1 inch (25mm) above
the dimples at the base of the spine, just above the buttocks (close
to vertebrae S2, S3 and S4).
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perfectmamatens manual I-PM-UK rev 2.0 01.17
7. CONTROLS ANDDISPLAY
Programme
selected
Strength
selected
Low
Battery
ON
OFF
BOOST
button
Strength
UP
Strength
DOWN
Programme
selector
Keypad
Lock
If any of the electrode pads or leadwire of the perfect
mamaTENS are not correctly connected to your body or
disconnects while in use, the strength will automatically
reset to zero.
Upper pads
(Uterus)
Lower pad
(Perineum &
birth canal)

The curved button to the left of the machine is marked ‘ON’ and ‘OFF’
whilst the curved button to the right of the machine is marked with
arrows ▲▼ to increase or decrease the intensity as desired.
Press ON and hold for 3 - 5 seconds to turn ON (This delay avoids
turning ON accidentally). The LCD display will appear as “A100”
indicating that the unit has automatically set itself into Labour Pain
Phase A and Mode 1 at Zero intensity (00). Press OFF and hold for 3
- 5 seconds to turn the unit off.
A backlight comes on to help you see the display. This light will turn
off 10 seconds after the last button press to save battery life.
Press and release ▲button to increase the intensity by one level.
Perfect mamaTENS has 50 levels of intensity in programmes A & B
and 60 levels in programme C. Press and hold ▲/▼button to
change intensity continuously. Press and release ▲/▼button to
change the intensity up/down by one level.
In the centre of the panel there are two triangular buttons. The top
button ‘P’ is used to select from three preset programmes, one for
each stage of labour. The bottom button is marked to lock the
controls and avoid any accidental changes of intensity.
To choose one of the preset programmes A, Bor C, press and release
the P button. Each time the programme changes the intensity of
stimulation is automatically reduced by 50%. The programmes are
explained in details in section 5 of this user manual.
To lock the controls press and hold the LOCK button down for 3
seconds. A key symbol will appear on the LCD screen and
none of the controls will be working except for intensity down button.
This avoids any accidental increases of intensity. Press and hold to
unlock.
On the side of the unit there is a BOOST button.Its action depends
upon the programme selected and is detailed within the section “Using
your perfect mamaTENS”.
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perfectmamatens manual I-PM-UK rev 2.0 01.17
The ▼button always works, even when the lock is active. By
press the ▼button the controls can be unlocked.
If the perfect mamaTENS is accidentally switched on it will switch
off automatically if the intensity is not pressed within 5 minutes.

LOW BATTERY
An empty battery symbol will show when you need to change the
batteries. The unit will shut down about 2 minutes after this. It is
important to changethe batteries as soon as possible.
Rechargeable batteries
Do not use rechargeable batteries. They have a lower voltage and may
activate the low battery cut-out.
8. CONTENTS
•Perfect mamaTENS unit (K-PM)
•Pack of 450x100 mm, self-adhesive electrode pads with integrated
leads designed specifically for use with your perfect mamaTENS
(E-CM50100-PM )
•2 x AA 1.5V (Type LR6) Alkaline Batteries
•Neck cord
•Belt clip
•Instruction booklet
•Storage pouch
9. SETTING UP AND USING PERFECT MAMATENS
Before use, you will first need to assemble your perfect mamaTENS.
9.1 INSERTING BATTERIES
i) Remove belt clip by sliding down
ii) Remove battery cover by pressing down theclip.
iii) Insert the batteries. Ensure that the batteries are inserted the right
way as shown in the battery compartment and that the ribbon is
behind them.
iv) Replace battery cover and belt clip.
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perfectmamatens manual I-PM-UK rev 2.0 01.17
With the pads in place you can choose to use the belt clip or the neck
cord, whichever you are most comfortable with, so you are able to
remain as mobile aspossible.
A belt clip is provided to allow you to attach the unit to your clothing. It
can be inserted either way up. Slide the clip along the base of the unit
until it locks inposition.
You can also hang the unit from your neck with the neck cord using the
holes on each shoulder of the unit. The neck cord is designed to open
for safety if pulled - DO NOT USE OTHER CORDS.
Feed a loop of the neck cord through the hole in the shoulder of the unit
and pull through. Feed cord through the loop and pull tight towards the
unit.
Your perfect mamaTENS unit is now ready for use. Turn the unit ON,
the LCD display will appear as “A100”indicating that the unit has
automatically set itself into Labour Pain Phase A and Mode 1 at Zero
intensity (00). You can now adjust the intensity of the stimulation
until you reach a comfortable level. Just remember the three
programmes A, Band C which you can choose at any time as your
labour progresses, and when you need a boost, just press the
BOOST button.
Note: The strength required varies widely between users.
9.2 CONNECTING LEAD WIRES
Insert the lead wire plugs into the base of the unit. Insert the lead wire for
the pads to be used under the bra line into Channel 1 at the base of the
machine.
The lead wire for the pads which will be used on your lower back
should then be inserted into Channel 2.
9.3 USING THE PERFECT MAMA TENS
After leadwires are securely connected you will need to ask your birthing
partner to place the electrode pads into the correct position on your
back. To ensure good adhesion of pads, the area of skin they are going
to be applied to needs to be clean, dry, and free from grease or powder.
Peel off the clear plastic covers and attach the pads to your back as
shown in section 6. Please keep the bag and clear film liners for
preservingthe pads afteruse.
CHANNEL 1
CHANNEL 2
Caution. Always ensure that the perfect mamaTENS is switched
OFF before applying electrode pads.

OPEN CIRCUITCUTOUT
If any of the electrode pads or leadwire of the perfect mamaTENS are
not correctly connected to your body, the strength will automatically
reset to zero and you will not be able to increase the intensity. This is
to prevent sudden changes if a broken connection isre-made.
HINT: You can test your perfect mamaTENS by connecting up the
leads, then moving the pads on the backing sheet so that the edges
of the pads just touch. If you are able to increase the intensity this
means the connection is working.
9.4 AFTERUSE
After use, follow the cleaning instructions in section 10 and return
the electrodes onto the clear plastic covers and store in the
resealable bag(s). The electrodes are water-based, and will dry
out if left out in the open.
If not used within 2 years, throw electrode pads away.
25 26
After the birth, you can use your perfect mamaTENS to help with
post birth pain*. If you are re-using the unit, be sure to replace
electrode pads when they lose their stickiness. Poor connection may
cause discomfort and skin irritation.
If you plan to put your perfect mamaTENS into storage for your next
baby then do the following:
•Clean as instructed
•Remove batteries
•Store or throw away the electrode pads and leads.
•Storage life of an unopened pack of electrodes is 2 years. This may
be affected by very high temperatures or very low humidity.
10.CLEANING
Clean the case and lead wires after each use by wiping with a damp
cloth and a solution of mild soap and water. Wipedry.
Do not immerse your TENS machine inwater.
Do not use any other cleaning solution than soap andwater.
11. BATTERY CARE
The perfect mamaTENS is powered by 2 x Alkaline batteries, they
are included in the kit. The battery should last at least 30 hours.
When the batteries need to be changed the low battery sign will be
displayed on the screen.
perfectmamatens manual I-PM-UK rev 2.0 01.17
Caution. Always ensure that the perfect mamaTENS is
switched OFF before removing electrode pads.

27 28
STORAGE
Remove batteries from your TENS machine if the unit is unlikely to be
used for a long period. Some types of battery may leak corrosivefluid.
perfectmamatens manual I-PM-UK rev 2.0 01.17
Battery type:
ONLY use 1.5V AA (LR6) alkaline batteries.
Disposal: Always dispose of batteries responsibly according to local
government guidelines. Do not throw batteries onto a fire. Risk of
explosion.
WARNINGS:
•The perfect mamaTENS will not function if the batteries are
inserted incorrectly and damage to the unit could occur.
•Replace both batteries at the same time.
•Do not dispose of the batteries in a fire.
•Keep batteries out of the reach of children.
•Do not attempt to recharge alkaline batteries.
•If battery leakage occurs and comes in contact with the skin or
eyes, wash thoroughly with plenty of water and contact your
healthcare professional if any concerns.
Problem
Possible
causes
Solution
No
display
Flat
batteries
Replace
batteries
Batteries
inserted
incorrectly
Check
Damaged
battery
contacts
Contact
supplier
Lowbattery
display
Low
batteries
Replace
batteries
No
sensation
Incorrect
connection
Have
you applied both
electrode pads
(per lead
wire)
to ensure a complete
circuit?
Not
strongenough
Increase
strength.
Most
users will feel
something
ata setting
below
10
Intensity
will not go
above
zero
Open circuit
cutout
Ensure machine
is
attached
toyour body
correctly.
Lead
faulty/damaged
Purchase replacement
if
necessary.
12.TROUBLESHOOTING
If your TENS machine is not working properly please check the
following:

29 30
13.ACCESSORIES
PART NUMBER
E-CM50100-PM
X- BC-PT
X- BL-PTT
X-NC-MR
14. DISPOSAL
At the end of its life, please treat this device as electronic waste and
dispose of responsibly according to current local regulations.
perfectmamatens manual I-PM-UK rev 2.0 01.17
Pack of 4, 50 x100mm electrode pads
Replacement belt clip
Replacement battery cover
Replacement neck cord
15. TECHNICALINFORMATION
Amplitude (over 500 Ohm)
Waveform
Channels
Weight
Dimensions
Batteries
Display
Contact Duration
Safety Classification
Type BF Equipment
Water resistance
IP22
NB The electrical specifications are nominal and subject to
variation from the listed values due to normal production
tolerances.
70.0mA zero to peak,50 steps in A
&B, 60 steps in C
Symmetrical Bi-Phasic Rectangular
Dual channel
70 grams w/o batteries
120 x 60 x 20 mm w/o belt clip
2 x 1.5 AA alkaline (LR6)
LCD with backlight
At least 10 minutes
Internal power source. Designed for
continuous use. No special moisture
protection.
Equipment providing a degree of
protection against electric shock, with
isolated applied part.
The unit is not water resistant, and
should be protected from liquids.

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Expected ServiceLife
•The machine is guaranteed for 2 years. Accessories (leads, pads,
and batteries) are not covered by the warranty.
•Lead life depends greatly on use. Always handle the leads with
care.
•Electrode pads should last 12-20 applications, depending on skin
condition and humidity.
Storage life
•Storage life of an unopened pack of self-adhesive electrodes is 2
years. This may be affected by very high temperatures or very low
humidity.
•Storage life of batteries is 3 years.
•The unit has no fixed shelf life.
Environmental Specifications
Operating
Storage
Temperature range: 5 to 40C
Humidity: 15 to 93% RH non-
condensing
Temperature range: -25 to 40C
Humidity: 15 to 93% RH non-
condensing
IP22 The first number 2: Protected against access to hazardous
parts with a finger, and the jointed test finger of 12mmø, 80mm
length, shall have adequate clearance from hazardous parts, and
protected against solid foreign objects of 12.5mmø and greater.
The second number 2: Protected against vertically falling water
drops when enclosure is tilted up to 15˚. Vertically falling drops shall
have no harmful effects when the enclosure is tilted at any angle up
to 15˚on either side of the vertical.
16. EMC PRECAUTIONS
Wireless communications equipment such as wireless home network
devices, mobile phones, cordless telephones and their base stations,
walkie-talkies can affect this equipment and should be kept at least a
distance d = 3,3 m away from the equipment.
Note: As indicated in Table 6 of IEC 60601-1-2:2007 for ME
EQUIPMENT, a typical cell phone with a maximum output power of 2
W yields d = 3,3 m at an IMMUNITY LEVEL of 3 V/m
Note: For use in hospitals, full EMC tables are available on request.

33 34
perfectmamatens manual I-PM-UK rev 2.0 01.17
Program Frequency
(Hz)
Pulse Width (µS) Mode
A1 80 150 Burst
A2 Boost 80 150 Continuous
B1 150 150 Burst
B2 Boost
C
150
80
150
250
Continuous
Ramp
PROGRAM SETTINGS
17. WARRANTY
This warranty refers to the unit only. It does not cover electrode pads,
batteries, belt clip or neck cord.
PRODUCT WARRANTY INFORMATION
This product is warranted to be free from manufacturing defects for 2
years from date of purchase. This warranty is void if the product is
modified or altered, is subject to misuse or abuse; damaged in transit;
lack of responsible care; is dropped; if incorrect battery has been fitted;
if the unit has been immersed in water; if damage occurs by reason of
failure to follow the written instruction booklet enclosed; or if product or
repairs are carried out without authority from TensCare Ltd.
We will repair, or at our option replace free of charge, any parts
necessary to correct material or workmanship, or replace the entire
unit and return to you during the period of the warranty. Otherwise,
we will quote for any repair which will be carried out on acceptance
of our quotation.
The benefits conferred by this warranty are in addition to all other
rights and remedies in respect of the product, which the consumer
has under the Consumer Protection Act 1987.
Our goods come with guarantees that cannot be excluded under the
UK consumer Law.You are entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Before you send your unit for service
Before sending in your unit for service, please take a few minutes to
do the following:
Read your manual and make sure you follow all the instructions.
Contact TensCare customer service. Our staff are trained to assist
you with most issues you may have experienced, without the need
to send your product in for service.

35 36
Returning your unit for service
Should repair be needed within the warranty period, enclose the
tear off section of this warranty card and your proof of purchase
receipt. Please ensure all relevant details are completed before
sending your unit in for service. Please ensure your contact
details are still current and include a brief description of the
problem you are experiencing together with your purchase
receipt.
perfectmamatens manual I-PM-UK rev 2.0 01.17
PLEASE RETAIN THIS WARRANTY CARD.
RETURN THIS PORTION ONLY WHEN YOU RETURN YOUR PRODUCT FOR REPAIR UNDER
WARRANTY.
NAME:
ADDRESS
POST CODE
DAYTIME TELEPHONE
EMAIL
MODEL
DATE OF PURCHASE
RETAILERS NAME
RETAILERS ADDRESS
RETAILERS POSTCODE
BRIEF DECSRIPTION OF PROBLEM YOU ARE EXPERIENCING
ATTACH PROOF OF PURCHASE
WARRANTY IS VOID UNLESS THE ABOVE INFORMATION IS COMPLETED AND CORRECT.
Please return the unit and warranty card at your cost to:
TensCare Ltd
PainAway House,
9 Blenheim Road,
Longmead Business Park,
Epsom, Surrey
KT19 9BE, UK
Should you require any further information please do not hesitate
to contact us by calling our number: +44 (0) 1372 723434.

37 38
perfectmamatens manual I-PM-UK rev 2.0 01.17
FEEDBACK
TensCare aim to give you the best possible product and service. We listen
to your suggestions and are constantly trying to improve our products.
We also want to learn about the way our products are used, and the
benefits they give. If you have anything you would like to share with us,
pleasecontact:
NOTES
0088
www.tenscare.co.uk
Tenscare Ltd
TensCare Ltd (@TensCareLtd)
Tenscare Ltd - http://uk.pinterest.com/TensCareLtd/
TensCare Ltd - http://tenscareltd.wordpress.com/
Tenscare Ltd - https://www.youtube.com/user/TenscareLtd
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