Timico Technicolor TG582n User manual

May 2013
Document version 1
1 | Broadband (ADSL) - Setup Guide
Welcome to Timico
Thank you for your recent order.
The following information will help
you get connected to Timico’s
broadband service.
Your Pack Contents
Timico Router
(Technicolor TG582n)
Power Supply
Ethernet Cable
Internet Cable
ADSL Microfilter
Your router has been pre-configured,
all you need to do now is connect it.
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BROADBAND (ADSL) -
SETUP GUIDE

2 | Broadband (ADSL) - Setup Guide
Setup Instructions:
1. Unplug your telephone from your master phone socket and plug in the supplied
ADSL microfilter. Every telephone socket on your premises should be fitted with a
microfilter.
2. Plug the Internet cable (usually grey) into the microfilter socket labelled DSL.
The other end of the Internet cable needs to be connected to the DSL socket on the
back of the router. The other socket on your microfilter is for your telephone cable
to be plugged into.
3. Using the supplied Ethernet cable (usually yellow) connect it to socket 1 of your
Timico router and the other end to the network socket on your computer (not
required for wireless setup).
4. Connect the power supply lead into the power socket on your Timico router then
plug into the nearest mains socket. Switch on the router by pressing the power
button on the back of the router.
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Broadband (ADSL) - Setup Guide | 3
Setup Complete
You should now be connected as shown here:
You should now see the power and Ethernet lights on the router turn green. After that
the broadband and Internet lights should start flashing before changing solid green.
If they do not please check your setup or call our Technical Support team on: 08444 889 889
Wireless Setup
Looking for a guide on how to add wireless devices?
Visit our website: www.timico.co.uk/support for our wireless setup guides and a range
of other useful information.

08444 889 889 [e-mail] www.timico.co.uk
Troubleshooting
If you are having broadband issues,
there are a few initial checks that you
can do before calling our Technical
Support team.
Check your telephone line to ensure
this has a dial tone and no noise
Switch off your router, unplugging
all leads and leaving the power off
for at least 1-2 minutes. Then turn
your router back on to see if the
connection restores itself
Please do not press the reset button
as this will erase all the router
settings
Plug your router, with the micro
filter, into the BT master socket
(if available) and disconnect any
other extensions, including other
telephones, fax machines, alarms or
digital set-top box to see if the issue
is still the same
If possible, try another microfilter
If you are using wireless, see if the
issue is the same using a wired
connection directly to the router
Check to see if the issue is affecting
any other connected devices
If you are still experiencing problems
then please browse the FAQs on our
website or contact our Technical Support
team on: 08444 889 889 or email:
[email protected].
Router Lights
Power Light - This should be green. If
there is no light or it is orange or red
please check your connection to the
mains or disconnect the mains lead,
wait 1-2 minutes then re-connect.
Ethernet Light - This should be solid
green or flashing green if you connect
an Ethernet cable between the router
and a PC/Mac/Laptop etc. If the light
is not illuminated and you have a cable
connected, try swapping the cable for
another one.
Broadband Light - This light should
be solid green and denotes that there
is a broadband connection. If flashing
or not illuminated please check your
connections then switch the router off,
disconnect the mains, wait 1-2 minutes
then re-connect.
Internet Light - This should be solid
green or flashing green. If solid
green it shows an active Internet
connection. Flashing green means that
information is being exchanged. If red
or not illuminated please check your
connections then switch the router off,
disconnect the mains, wait 1-2 minutes
then re-connect.