Proroute GEM420 User manual

User Manual
GEM420
4G M2M Router

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GEM420 User Manual 2
TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION.............................................................................................................................7
1.1 CONTENTS LIST .............................................................................................................................................8
1.2 HARDWARE INSTALLATION ............................................................................................................................9
1.2.1 WARNING................................................................................................................................. 9
1.2.2 SYSTEM REQUIREMENTS...................................................................................................... 9
1.2.3 Hardware Configuration .......................................................................................................... 10
1.2.4 LED Indication......................................................................................................................... 12
CHAPTER 2 GETTING STARTED.....................................................................................................................13
2.1 HARDWARE INSTALLATION ..........................................................................................................................13
2.1.1 Mount the Unit......................................................................................................................... 13
2.1.2 Insert the SIM Card ................................................................................................................. 13
2.1.3 Connecting Power................................................................................................................... 14
2.1.4 Connecting to the Network or a Host...................................................................................... 14
2.2 EASY SETUP BY CONFIGURING WEB UI......................................................................................................15
2.2.1 Wizard ..................................................................................................................................... 15
2.2.2 Status ...................................................................................................................................... 23
CHAPTER 3 MAKING CONFIGURATIONS....................................................................................................28
3.1 BASIC NETWORK .........................................................................................................................................30
3.1.1 WAN Setup.............................................................................................................................. 31
3.1.1.1 Physical Interface..........................................................................................................................32
3.1.1.2 Internet Setup ...............................................................................................................................34
3.1.1.2.1 3G/4G WAN – 3G/4G..............................................................................................................................34
3.1.1.2.2 Ethernet WAN..........................................................................................................................................38
3.1.1.3 Load Balance................................................................................................................................51
3.1.2 LAN & VLAN Setup................................................................................................................. 53
3.1.2.1 Ethernet LAN ................................................................................................................................54
3.1.2.2 VLAN.............................................................................................................................................55
3.1.2.2.1 VLAN Scenarios......................................................................................................................................55
3.1.2.2.2 Port-Based VLAN....................................................................................................................................59
3.1.2.2.3 Tag-Based VLAN.....................................................................................................................................61
3.1.3 WiFi Setup............................................................................................................................... 62
3.1.3.1 WiFi Configuration ........................................................................................................................63
3.1.3.1.1 AP Router Mode.......................................................................................................................................63
3.1.3.1.2 WDS Only Mode......................................................................................................................................67

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3.1.3.1.3 WDS Hybrid Mode ..................................................................................................................................70
3.1.3.1.4 WPS Setup ...............................................................................................................................................73
3.1.3.2 Wireless Client List........................................................................................................................74
3.1.3.3 Advanced Configuration................................................................................................................75
3.1.4 IPv6 Setup............................................................................................................................... 77
3.1.4.1 Static IPv6.....................................................................................................................................78
3.1.4.2 DHCP v6.......................................................................................................................................80
3.1.4.3 PPPoEv6.......................................................................................................................................82
3.1.4.4 6 to 4.............................................................................................................................................83
3.1.4.5 6 in 4.............................................................................................................................................85
3.1.5 NAT / Bridging......................................................................................................................... 86
3.1.5.1 Configuration.................................................................................................................................87
3.1.5.2 Virtual Server & Virtual Computer.................................................................................................87
3.1.5.2.1 Virtual Server...........................................................................................................................................87
3.1.5.2.2 Virtual Computer......................................................................................................................................88
3.1.5.2.3 Special AP & ALG ...................................................................................................................................88
3.1.5.3 DMZ..............................................................................................................................................89
3.1.6 Routing Setup.......................................................................................................................... 90
3.1.6.1 Static Routing................................................................................................................................90
3.1.6.2 Dynamic Routing...........................................................................................................................91
3.1.6.3 Routing Information.......................................................................................................................94
3.1.7 Client/Server/Proxy ................................................................................................................. 95
3.1.7.1 Dynamic DNS ...............................................................................................................................95
3.1.7.2 DHCP Server ................................................................................................................................96
3.2 ADVANCED NETWORK.................................................................................................................................99
3.2.1 Firewall.................................................................................................................................. 100
3.2.1.1 Configuration...............................................................................................................................100
3.2.1.2 Packet Filters ..............................................................................................................................100
3.2.1.2.1 Configuration .........................................................................................................................................101
3.2.1.2.2 Packet Filter List ....................................................................................................................................101
3.2.1.2.3 Packet Filter Rule Configuration............................................................................................................102
3.2.1.3 URL Blocking..............................................................................................................................103
3.2.1.3.1 Configuration .........................................................................................................................................104
3.2.1.3.2 URL Blocking Rule List.........................................................................................................................104
3.2.1.3.3 URL Blocking Rule Configuration.........................................................................................................105
3.2.1.4 Web Content Filters ....................................................................................................................105
3.2.1.4.1 Configuration .........................................................................................................................................106
3.2.1.4.2 Web Content Filter Rule List..................................................................................................................106

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3.2.1.4.3 Web Content Filter Configuration..........................................................................................................107
3.2.1.5 MAC Control ...............................................................................................................................107
3.2.1.5.1 Configuration .........................................................................................................................................108
3.2.1.5.2 MAC Control Rule List..........................................................................................................................108
3.2.1.5.3 MAC Control Rule Configuration..........................................................................................................109
3.2.1.6 Application Filters........................................................................................................................109
3.2.1.6.1 Configuration .........................................................................................................................................110
3.2.1.7 IPS..............................................................................................................................................110
3.2.1.8 Options........................................................................................................................................111
3.2.2 QoS & BWM.......................................................................................................................... 112
3.2.2.1 Configuration...............................................................................................................................113
3.2.2.2 Rule-based QoS .........................................................................................................................114
3.2.2.2.1 Configuration .........................................................................................................................................115
3.2.2.2.2 QoS Rule List.........................................................................................................................................115
3.2.2.2.3 QoS Rule Configuration.........................................................................................................................116
3.2.3 VPN Setup............................................................................................................................. 120
3.2.3.1 IPSec ..........................................................................................................................................121
3.2.3.1.1 IPSec VPN Tunnel Scenarios.................................................................................................................121
3.2.3.1.2 IPSec Configuration...............................................................................................................................123
3.2.3.1.3 Tunnel List & Status...............................................................................................................................124
3.2.3.1.4 Local & Remote Configuration..............................................................................................................124
3.2.3.1.6 Authentication........................................................................................................................................125
3.2.3.1.7 IKE Phase...............................................................................................................................................125
3.2.3.1.8 IKE Proposal Definition.........................................................................................................................126
3.2.3.1.9 IPSec Phase............................................................................................................................................127
3.2.3.1.10 IPSec Proposal Definition ......................................................................................................................127
3.2.3.1.11 Manual Proposal.....................................................................................................................................128
3.2.3.2 PPTP...........................................................................................................................................128
3.2.3.2.1 PPTP / L2TP VPN Tunnel Scenarios......................................................................................................129
3.2.3.2.2 PPTP Server Configuration....................................................................................................................130
3.2.3.2.3 PPTP Server Status.................................................................................................................................131
3.2.3.2.4 User Account List...................................................................................................................................131
3.2.3.2.5 User Account Configuration...................................................................................................................132
3.2.3.2.6 PPTP Client............................................................................................................................................132
3.2.3.2.7 PPTP Client List & Status......................................................................................................................132
3.2.3.2.8 PPTP Client Configuration.....................................................................................................................133
3.2.3.3 L2TP ...........................................................................................................................................134
3.2.3.3.1 L2TP Server Configuration....................................................................................................................134

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3.2.3.3.2 L2TP Server Status.................................................................................................................................135
3.2.3.3.3 User Account List...................................................................................................................................136
3.2.3.3.4 User Account Configuration...................................................................................................................136
3.2.3.3.5 L2TP Client............................................................................................................................................136
3.2.3.3.6 L2TP Client List & Status......................................................................................................................137
3.2.3.3.7 L2TP Client Configuration.....................................................................................................................137
3.2.3.4 GRE............................................................................................................................................138
3.2.3.4.1 GRE VPN Tunnel Scenario....................................................................................................................138
3.2.3.4.2 GRE Configuration ................................................................................................................................139
3.2.3.4.3 GRE Tunnel Definitions.........................................................................................................................139
3.2.3.4.4 GRE rule Configuration .........................................................................................................................140
3.2.4 Redundancy .......................................................................................................................... 141
3.2.4.1 VRRP..........................................................................................................................................141
3.2.5 System Management ............................................................................................................ 142
3.2.5.1 TR-069........................................................................................................................................142
3.2.5.2 SNMP..........................................................................................................................................143
3.2.5.3 Telnet with CLI............................................................................................................................145
3.2.5.4 UPnP...........................................................................................................................................146
3.3 APPLICATIONS...........................................................................................................................................146
3.3.1 Mobile Application................................................................................................................. 147
3.3.1.1 SMS............................................................................................................................................147
3.3.1.2 USSD..........................................................................................................................................149
3.3.1.3 Network Scan..............................................................................................................................150
3.3.1.4 Remote Management..................................................................................................................151
3.3.2 Captive Portal........................................................................................................................ 154
3.3.2.1 Captive Portal Configuration .......................................................................................................154
3.4 SYSTEM .....................................................................................................................................................156
3.4.1 System Related..................................................................................................................... 156
3.4.1.1 Change Password.......................................................................................................................156
3.4.1.2 System Information.....................................................................................................................157
3.4.1.3 System Status.............................................................................................................................157
3.4.1.4 System Tools ..............................................................................................................................158
3.4.2 Scheduling............................................................................................................................. 162
3.4.3 External Servers.................................................................................................................... 163
3.4.3.1 External Server List.....................................................................................................................164
3.4.3.2 External Server Configuration.....................................................................................................164
3.4.4 MMI........................................................................................................................................ 165
3.4.4.1 Web UI........................................................................................................................................165

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ADDITIONAL INFORMATION ................................................................ ERROR! BOOKMARK NOT DEFINED.

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Chapter 1 Introduction
Thank you for purchasing the Proroute GEM420 4G Cellular M2M Gateway. For M2M
(Machine-to-Machine) applications, the Proroute Cellular M2M Gateway is absolutely the
right choice. With built-in world-class 4G LTE module, you just need to insert SIM card
from local mobile carrier to get to Internet. The redundant SIM design provides a more
reliable WAN connection for critical applications. By VPN tunneling technology, remote
sites easily become a part of Intranet, and all data are transmitted in a secure (256-bit
AES encryption) link. To meet a variety of M2M application requirements, Proroute
Cellular M2M Gateway products are based on modular design. A new functional module
can replace current one to support new application in short time, such as for NFC or GPS
applications.
This GEM420 series product is loaded with essential security features including VPN,
firewall, NAT, port forwarding, DHCP server and many other powerful features for complex
and demanding business and M2M (Machine-to-Machine) applications. The redundancy
design in fallback 9-48 VDC power terminal, dual SIM cards and VRRP function makes
the device as a back-up in power, network connection and data transmission without lost.
Main Features:
Provide various and configurable WAN connection.
Support dual SIMs for the redundant wireless WAN connection.
Provide Ethernet ports for comprehensive LAN connection.
Feature with VPN and NAT firewall to have powerful security.
Support the robust remote or local management to monitor network.
Designed by solid and easy-to-mount metal body for business and M2M
environment to work with a variety M2M (Machine-to-Machine) applications.
Before you install and use this product, please read this manual in detail for fully exploiting
the functions of this product.

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1.1 Contents List
Items Description Contents Quantity
1 GEM420AM
Cellular M2M Gateway
1pcs
2 Cellular Antenna 2pcs
3 WiFi Antenna 2pcs
4 Power Adapter
(DC 12V/2A)
1pcs
5 DC Jack Converter 1pcs
6 RJ45 Cable 1pcs
7 Console Cable
1pcs
8 CD
(Manual)
1pcs
9 Wall Mount Kits 2pcs
10 DIN-Rail Bracket 1pcs

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1.2 Hardware Installation
1.2.1 WARNING
1.2.2 SYSTEM REQUIREMENTS
Network Requirements
•An Ethernet RJ-45 cable or DSL modem
•3G or LTE cellular service subscription
•IEEE 802.11n or 802.11b/ g wireless clients
•10/100 Ethernet adapter on PC
Web-based Configuration Utility
Requirements
Computer with the following:
•Windows®, Macintosh, or Linux-based
operating system
•An installed Ethernet adapter
Browser Requirements:
•Internet Explorer 6.0 or higher
•Chrome 2.0 or higher
•Firefox 3.0 or higher
•Safari 3.0 or higher
Do not use the product in high humidity or high
temperatures.
Only use the power adapter that comes with the
package. Using a different voltage rating power
adaptor is dangerous and may damage the product.
Do not open or repair the case yourself. If the
product is too hot, turn off the power immediately
and have it repaired at a qualified service center.
Place the product on a stable surface and avoid
using this product and all accessories outdoors.
Attention

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1.2.3 Hardware Configuration
※
Reset Button
The RESET button provides user with a quick and easy way to resort the default setting.
Press the RESET button continuously for 6 seconds, and then release it. The device will
restore to factory default settings.
Reset
Button
USB PortLED Indicators
Auto MDI/MDIX RJ-45 Ports
4x FE LAN to connect local devices
Cellular
Antenna
Cellular
Antenna
Console
Port
SIM B
Slot
SIM A
Slot

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Power Terminal Block
2.4G WiFi
Antenna
2.4G WiFi
Antenna
PWR1
GND
PWR2
GND

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1.2.4 LED Indication
LED Icon Indication LED Color Description
Power Source 1
Green Steady ON: D
evice is powered on by power
source 1
Power Source 2
(*1)Green Steady ON: D
evice is powered on by power
source 2
WLAN (WiFi) Green Steady ON:Wireless radio is enabled
Flash:Data packets are transferred
OFF:
Wireless radio is disabled
SIM A
(*2)Green Steady ON: SIM card A is chosen for
connection
SIM B Green Steady ON: SIM card B is chosen for
connection
~LAN 1 ~ LAN 4 Green Steady ON: Ethernet connection of LAN is
established
Flash:
Data packets are transferred
High Cellular
Signal Green Steady ON: The signal strength of Cellular is strong
Low Cellular
Signal Green Steady ON: The signal strength of Cellular is weak
USB Green Steady ON: If USB 3G dongle is attached
1 If both of power source 1 and power source 2 are connected, the device will choose power source 1 first. The LED
of power source 2 will remain OFF at this condition.
2 The SIM LED indicates which SIM socket will be chosen for connection by system setting, no matter SIM card is
inserted or not.

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Chapter 2 Getting Started
This chapter describes how to install and configure the hardware and how to use the
setup wizard to configure the network with the web GUI of GEM420 series.
2.1 Hardware Installation
2.1.1 Mount the Unit
The GEM420 series can be placed on a desktop, mounted on the wall, or mounted on a
DIN-rail. It has designed with “ears” for attaching to the wall or the inside of a cabinet. The
wall-mount kits and DIN-rail bracket are not screwed on the product when out of factory.
Please screw the wall-mount kits and DIN-rail bracket on the product first.
2.1.2 Insert the SIM Card
WARNNING: BEFORE INSERTING OR CHANGING THE SIM CARD, PLEASE MAKE
SURE THAT POWER OF THE DEVICE IS SWITCHED OFF.
The SIM card slots are located at the bottom side of GEM420 housing in order to protect
the SIM card. You need to unscrew and remove the outer SIM card cover before installing
or removing the SIM card. Please follow the instructions to insert a SIM card. After SIM
card is well placed, screw back the outer SIM card cover.
Step 1:
Follow red arrow to
unlock SIM socket
Step 2:
Lift up SIM holder,
and insert SIM card
Step 3:
Put back SIM holder,
and follow red arrow
to lock SIM socket

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2.1.3 Connecting Power
The GEM420 series can be powered by connecting a power source to the terminal block.
It supports dual 9 to 48VDC power inputs3. Following picture is the power terminal
block pin assignments. Please check carefully and connect to the right power
requirements and polarity.
There are a DC converter and a DC12V/2A power adapter in the package for you to easily
connect DC power adapter to this terminal block.
2.1.4 Connecting to the Network or a Host
The GEM420 series provides four RJ-45 ports to connect 10/100Mbps Ethernet. It can
3 If both of power source 1 and power source 2 are connected, the device will choose power source 1 first. If power
outage occurred from power source 1, this device will switch to power source 2 automatically and seamlessly.
PWR1
GND
PWR2
GND

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auto detect the transmission speed on the network and configure itself automatically.
Connect the Ethernet cable to the RJ-45 ports of the device. Plug one end of an Ethernet
cable into your computer’s network port and the other end into one of GEM420 series for
LAN ports on the front panel. If you need to configure or troubleshoot the device, you may
need to connect the GEM420 series directly to the host PC. In this way, you can also use
the RJ-45 Ethernet cable to connect the GEM420 series to the host PC’s Ethernet port.
2.2 Easy Setup by Configuring WEB UI
You can browse web UI to configure the device. First you need to launch the Setup
Wizard browser and then the Setup Wizard will guide you step-by-step to finish the setup
process.
Browse and Activate the Setup Wizard
Type in the IP Address (http://192.168.123.254)
4
When you see the login page, type the password ‘admin’
5
and then click ‘login’ button.
After login, select your language from the list.
2.2.1 Wizard
Select “Wizard” for basic network settings and VPN settings in a simple way. Or, you can
go to Basic Network / Advanced Network / System to setup the configuration by your
own selection.
4 The default LAN IP address of this gateway is 192.168.123.254. If you change it, you need to type new IP address.
5 It’s strongly recommending you to change this login password from default value.

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A. Configure with the Network Setup Wizard
Step 1
The network setup wizard will guide you to
finish some basic settings, including login
password, time zone, WAN interface,
Ethernet LAN interface and WiFi LAN
interface.
Press
“Next”
to start the wizard.
Step 2: Change Password
Password Configuration: You can change
the login password of Web UI here. It’s
strongly recommending you to change this
login password from default value.
Press
“Next”
to continue.
Step 3: Time Zone
Time Zone Configuration: It will detect
your time zone automatically. If the result
of auto detection is not correct, you can
press “Detect Again” button or select
manually.

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Press
“Next”
to continue.
Step 4: WAN
WAN Interface Configuration: Choose
type of WAN connection. You can select
Ethernet WAN if you want to connect to
Internet through fixed line. Or select
3G/4G if you want to connect to Internet
through 3G/4G network. A variety of WAN
types are available for Ethernet WAN connection.
Press
“Next”
to continue.
Step 4-1: Ethernet (Static IP Address)
If choosing Ethernet->Static IP Address,
you need to input all IP address that you
get from ISP (Internet Service Provider)
manually. This option is usually chosen
when you get a fixed IP address from ISP.
Press
“Next”
to continue.
Step 4-2: Ethernet (Dynamic IP Address)
If choosing Ethernet->Dynamic IP
Address, you can input host name or
registered MAC address when your ISP
requests it. In most cases, you can leave
them as blank and go next. This option is
usually chosen when you get a dynamic
IP address from ISP.
Press
“Next”
to continue.
Step 4-3: Ethernet (PPPoE)
If choosing Ethernet->PPP over Ethernet
(so-called PPPoE), you need to input
account and password that you get from
ISP. For other fields, you can leave them
as blank in most cases. This option is

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usually chosen when you use ADSL for WAN connection.
Press
“Next”
to continue.
Step 4-4: Ethernet (PPTP)
If choosing Ethernet->PPTP, you need to
input required dial-up information that you
get from ISP. This option is usually chosen
when your ISP requests it.
Press
“Next”
to continue.
Step 4-5: Ethernet (L2TP)
If choosing Ethernet->L2TP, you need to
input required dial-up information that you
get from ISP. This option is usually chosen
when your ISP requests it.
Press
“Next”
to continue.
Step 4-6: 3G/4G
If choosing 3G/4G->3G/4G, please make
sure you have inserted SIM card. If not,
please power off this gateway, and insert
SIM card first. Then you can select
“Auto-Detection” to finish dial-up profile
automatically. This option is chosen when
you want to connect to Internet through 3G/4G network instead of fixed line broadband.
Press
“Next”
to continue.
Step 5: Ethernet LAN
LAN Interface Configuration: Change the
LAN IP address and subnet mask of this
gateway. You can keep the default setting
and go to next step.
Press
“Next”
to continue.
Step 6: WiFi LAN

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WiFi LAN Interface Configuration:
Change the SSID, Channel Number,
Authentication and Encryption Algorithm
for first virtual AP of this gateway. You will
see on your PC when doing wireless
network scan. It’s strongly recommending
you to add authentication and encryption in your wireless network to pre
vent any
unknown WiFi clients and keep transferred data secured. You can also keep the default
setting and go to next step.
Press
“Next”
to continue.
Step 7: Confirm and Apply
Check the new settings again. If all
information is correct, please press “Apply”
button to save new settings. Then it will
take 65 seconds to restart this gateway
and take new settings effective.
Step 8: Counting Down
Configuration is completed. Press “Finish”
button to close Setup Wizard and browser
counts down for 65 seconds and provides
you with “Click here” button to reconnect to
the device.
B. Configure with the VPN Setup Wizard
Step 1
The VPN setup wizard will guide you to
finish profiles of IPSec, PPTP, and L2TP
VPN connection quickly.
Press “Next” to start the wizard.

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Step 2: VPN Type
Select type of VPN connection you want
to create. Here you can choose IPSec,
PPTP, or L2TP.
Press “Next” to continue.
Step 2-1: IPSec
If choosing IPSec, there are two options
of tunnel scenario can be chosen. “Site to
Site” is for two offices to create VPN
tunnel. “Dynamic VPN” is for remote
users to connect to office. For other
options, please go to Advanced
Network->VPN to setup. Input the
required network information and
pre-shared key for VPN connection.
For Dynamic VPN, you don’t need to
input network information of remote
subnet and remote gateway.
Press “Next” to continue.