TLC Alcatel Pixi5-7 3G User manual

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Pixi5-7 3G
9203A
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.

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1.0
2017-2-24
Released
Keira Xie
1.0
2017-2-7
Preliminary Draft
Marvin Chen
Keira Xie
Rev.
Date
Modification description
Prepared By
Checked By
Approved By

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Content
1. General.............................................................................................................................................4
2. Portable Label..................................................................................................................................6
2.1.Commercial Label Samples...........................................................................................................6
2.2.CU label............................................................................................................................................7
2.3.L1 Spare Part List............................................................................................................................7
2.4.Accessory.........................................................................................................................................7
2.4.1. Charger......................................................................................................................................7
2.4.2. End user USB cable ................................................................................................................8
2.5.Maintenance policy.........................................................................................................................8
2.5.1. For handset:..............................................................................................................................8
2.5.2. For standard accessories (charger, headset and USB cable)..........................................9
2.5.3. If input the following codes on tablet, you can:....................................................................9
2.5.4. User Data Format reset introduction.....................................................................................9
2.6.Tablet maintenance......................................................................................................................11
2.7.Invoice check.................................................................................................................................12
2.8.IMEI Check.....................................................................................................................................13
2.9.Humidity sensitive sticker Check................................................................................................14
2.10. Visual Mechanical inspection...............................................................................................15
2.11. Accessories inspection..........................................................................................................15
2.12. Tablet maintenance procedure............................................................................................15
3. Software download .......................................................................................................................16
3.1 Equipments requested when download：.................................................................................16
3.2 Software upgrade by SUGAR Tool.............................................................................................16

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1. General
Pixi5-7 3G (9203A) is a MT8321 Platform tablet with Quad core 1.3 GHz, and BT/WLAN/MP3, social
network service etc functions. It originally installed Android 6.0 system. It can work with the GSM and W-
CDMA (UMTS-FDD, UTRA-FDD) network, 850/900/1900/2100MHz.
Detail features
Project Name
Pixi5-7 3G
Commercial Name
9203A
Platform & OS
Platform
MT8321
CPU frequence
Quad core 1.3GHz
OS
Android
OS Version
V6.0
Design
Design (dimension) (L x W x H mm)
189.2*107.6*9.15mm
Form factor
Bar
Side Keys
Volume & Power Key
Removable battery cover
Non-removable
Vibrator
No
Estimated Weight (unit: g) with
battery
255g
Display
Main display vision size (unit:inch)
7''
Main display resolution
'7'' 600x1024/WSVGA
Main display technology
TFT
Main display PPI (unit: pixel/inch)
169
Main display color depth
16m (24 bit)
Main display orientation
Portrait
Main display touch technology
Capacitive
Touch Panel Type
P+G
Sub-LCD resolution & colour space
(if applicable)
N/A
LED indicator
Yes
Ports
SIM Card Number
SS (Single SIM)
USB
USB 2.0
Audio Jack
Yes
HDMI/MHL
No
Pogo pins
No
Memory
ROM (eMMC) Capacity
16GB 16/32GB(Compatible)

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RAM Capacity
1GB (512MB/2GB Compatible)
External storage Capability
up to 32GB
Internal, End user memory size
12GB
Connectivity
GPS
Yes
Glonass
No
Bluetooth supported version
V4.1
Wi-Fi / WLAN
802.11 b/g/n
WIFI direct
Yes
NFC
No
Touch Icon position
in LCD VA
Wireless Display Capability
(Miracast)
No
Bluetooth Tethering
Yes
Wireless Charging
No
USB OTG
No
FM
Yes
Main camera
Pixel
5 Mpxl (SW to 8M)
Camera Flash
No
Auto focus
No
Digital Zoom
4x
Panorama mode support
Yes
HDR
Yes
Video capture (resolution@fps)
1080p 30fps(5.0MP)
Picture Geo-tag support
Yes
Polariod
Yes
Sub camera
Pixel
2 Mpxl (SW to 3M)
Auto focus
No
Camera Flash
No
Camera Stabilizer(OIS)
No
Video capture (resolution@fps)
720p 30fps
Video Playback
720p 30fps
HDR
Yes
Sensors
G-sensor
Yes
Proximity
No
Light sensor
No
E-Compass
No
Gyroscope
No
Pressure sensor
No
Sensor Hub
No
Hall IC
No
Battery
Battery capacity (mAh)
2580mAh

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Standby time
430hours
Talking time (Hours)
5Hours-3G
10Hours-2G
(depend on different network)
Charging time [Hours]
within 4hours
Battery type (RF standby mode)
Soft pack
2. Portable Label
2.1. Commercial Label Samples
9203A-2AALMX1
IMEI V01

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2.2. CU label
9203A-2AALMX1
CU V01
2.3. L1 Spare Part List
Please get the latest SPL in Forlog system.
2.4. Accessory
2.4.1. Charger

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2.4.2. End user USB cable
2.5. Maintenance policy
This chapter describes the maintenance of the 9203A series device authorized at L1 repair centre. The
maintenance operations can only be performed in approved repair centres.
General
Main L1 maintenance operations are as following:
2.5.1. For handset:
1) Warranty check
2) Function test
3) SW downloading
4) Replacement of the defective tablet.

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2.5.2. For standard accessories (charger, headset and USB cable)
1) Warranty check
2) Functional check
3) Replacement of defective accessories
2.5.3. If input the following codes on tablet, you can:
Code
Description
“Settings” -> “About tablet” ->
“Status” -> “IMEI/IMEI SV”
Check IMEI number
Open “Calculator” application, and
input “0x0-0+=”
Enter MMI Test mode
open “Calculator” application, and
input “1x1-1+=”
Check SW version
End user format
Long press volume up key +power key
2.5.4. User Data Format reset introduction
How to use:long press “Power” Key + “Volume up” key in power off mode to enter recovery mode.
When to use: If you can‟t start your handset or when you start your handset, there will be something
wrong with it, like can‟t charge or can‟t charge normally.
What does it do when you use End user format function: it will format end user area, and your
handset will come back to factory model, everything you save or set in the handset (except SIM card)
will be lost.
Detail steps：
1. Long press “power”key + “volume up”key, and enter the Android system recovery mode.

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2. Press “volume”key to select “wipe data / factory reset”, press “power”key to confirm;
3. Press “volume”key to select “Yes—delete all user data”and the press “power”key to double
confirm the factory reset;

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4. Factory reset complete, press “volume”key to select “reboot system now”and press “power”key to
confirm.
2.6. Tablet maintenance
1) Equipments for handset test.
Battery with full power.
One SIM card.
2) It is recommended the following tools:
One PC with Windows 2000/NT/XP/Windows 7.
One ampere meter for charger current test.

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2.7. Invoice check
1. Check warranty status of Handset by POP (Proof of Purchase) firstly.
2. If the end user lost his POP, then consider the data code on commercial label as the purchasing day.
Coding day
Coding month
Coding year

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Note:
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2.8. IMEI Check
1) Power on the handset, enter ”Settings” -> “About tablet” -> “Status” -> “IMEI information”.
2) Input 0X0-0+= on calculator screen.
3) There are three IMEI sticker positions on the device:
Position 1: in the back casing
Position 2: in the PCBA
Position 3: in the SD slot cover

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If the IMEI sticker in the back casing is not lost:
We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker; if not,
it‟s out of warranty policy.
2.9. Humidity sensitive sticker Check
If humidity sensitive label is not good, the device will be considered as out of guarantee.
Liquid was detected by humidity sensitive label.
Position of humidity sensitive sticker.

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2.10.Visual Mechanical inspection
Please refer to <Visual mechanical check flow chart> in support website (CSS/RSH) for details.
2.11.Accessories inspection
Please refer to < Accessories inspection > in support website (CSS/RSH) for details.
2.12.Tablet maintenance procedure
1) Check that the SIM card and SD card are set correctly.
2) Power on the tablet.

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3) If the tablet asks to input NCK code, which means it is SIM locked, and can only be worked with
dedicated SIM card. Use the correct SIM card.
4) Enter the phone code if necessary.
5) If power on, test step by step with the auto test code:
Open “Calculator” application, and input “0x0-0+=” to enter MMI test mode, and then you will see
the interface displaying the SW version. Select “Auto” to start the auto test, or select “MANU” to do
the MMI test manually.
If one of the tests failed during “Auto” test mode, it will display “Failed: xxx, Press „Next‟to go on test;
Press „RETEST‟to retest this item; Press „END‟to Power off.”
For detailed instruction of each test item, please refer to <MMI TEST> video in support (CSS/RSH)
website.
3. Software download
Please use the dedicated software downloading tool (DL Tool) for this product. The version of this tool
at launched of the product is “SUGAR MTK_SP”. Please always use the latest version of the software
downloading tool in order to take advantage of the latest improvements. This DL tool can be
downloaded from support website (CSS/RSH): https://css.tclmobile.cn/.
3.1 Equipments requested when download：
⑴A handset with full power;
⑵PC with windows system;
⑶A USB cable.
3.2 Software upgrade by SUGAR Tool
Please refer to <instructions of SUGAR Tool> video in support (CSS/RSH) website.

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If you have any question or problem, please feel free to contact us.
Thanks for your cooperation.
TCL Communication Ltd.
Global Customer Service TS Dept.
Feb,7th, 2017