IEI Technology IceCare-10W series User manual

ICECARE-10W Mobile Sales Assistant
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User Manual
10.1” Mobile Sales Assistant with
Intel® Corei7/Celeron® CPU, DDR3 SDRAM,
802.11b/g/n Wireless, Bluetooth, RFID, USB, Micro HDMI,
MSR, SCR, RoHS Compliant, IP 54 Compliant Front Panel
Rev. 1.02 – October 3, 2014
MODEL:
ICECARE-10W Series

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Revision
Date Version Changes
October 3, 2014 1.02 Removed Intel® AtomN2600 end-of-life processor
information.
April 2, 2014 1.01 Modified the CPU specifications of the model with Intel®
Celeron® processor.
Modified Section 3.7: Testing Smart Card Reader
December 18, 2013 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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WARNING
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and(2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/ TV technician for help.
You are cautioned that any change or modifications to the equipment not expressly
approve by the party responsible for compliance could void your authority to operate
such equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.

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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 FEATURES................................................................................................................... 3
1.3 MODEL VARIATIONS................................................................................................... 3
1.4 FRONT PANEL............................................................................................................. 4
1.4.1 Status Indicators ................................................................................................ 4
1.5 REAR PANEL............................................................................................................... 6
1.6 SIDE PANELS .............................................................................................................. 6
1.7 TOP PANEL ................................................................................................................. 7
1.8 TECHNICAL SPECIFICATIONS ...................................................................................... 7
1.9 DIMENSIONS............................................................................................................... 9
2 UNPACKING............................................................................................................... 10
2.1 UNPACK THE SYSTEM................................................................................................11
2.2 PACKING LIST............................................................................................................11
3 HARDWARE INSTALLATION................................................................................. 13
3.1 INSTALLATION CONSIDERATIONS.............................................................................. 14
3.2 CHARGE THE SYTEM ................................................................................................ 15
3.3 POWER-UP THE SYSTEM ........................................................................................... 16
3.4 USING RFID READER............................................................................................... 17
3.5 USING BARCODE SCANNER...................................................................................... 20
3.5.1 Barcode Setting................................................................................................ 25
3.6 USING MAGNETIC STRIPE READER .......................................................................... 29
3.7 TESTING SMART CARD READER............................................................................... 33
4 DRIVER INSTALLATION......................................................................................... 35
4.1AVAILABLE SOFTWARE DRIVERS .............................................................................. 36
4.2 INTEL®CHIPSET DRIVER......................................................................................... 36
4.3 INTEL®GRAPHICS DRIVER ...................................................................................... 38
4.4AUDIO DRIVER......................................................................................................... 39

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4.5 BLUETOOTH DRIVER ................................................................................................ 41
4.6 WIRELESS LAN DRIVER .......................................................................................... 43
4.7 RFID DRIVER .......................................................................................................... 45
5 BIOS SETUP................................................................................................................ 48
5.1 INTRODUCTION......................................................................................................... 49
5.1.1 Starting Setup................................................................................................... 49
5.1.2 Using Setup...................................................................................................... 49
5.1.3 Getting Help..................................................................................................... 50
5.1.4 BIOS Menu Bar................................................................................................ 50
5.2 MAIN........................................................................................................................ 51
5.3ADVANCED............................................................................................................... 52
5.3.1 ACPI Settings................................................................................................... 53
5.3.2 RTC Wake Settings........................................................................................... 54
5.3.3 Trusted Computing........................................................................................... 55
5.3.4 CPU Configuration.......................................................................................... 56
5.3.5 SATA Configuration ......................................................................................... 57
5.3.6 Intel(R) Rapid Start Technology....................................................................... 58
5.3.7 USB Configuration........................................................................................... 59
5.3.8 iWDD Serial Ports Configuration ................................................................... 60
5.3.8.1 Serial Port 1 Configuration....................................................................... 61
5.3.8.2 Serial Port 2 Configuration....................................................................... 62
5.3.9 H/W Monitor.................................................................................................... 63
5.3.10 Serial Port Console Redirection .................................................................... 63
5.3.11 IEI Feature..................................................................................................... 64
5.4 CHIPSET ................................................................................................................... 65
5.4.1 PCH-IO Configuration .................................................................................... 66
5.4.2 System Agent (SA) Configuration .................................................................... 69
5.4.2.1 Graphics Configuration............................................................................. 69
5.4.2.2 Memory Configuration ............................................................................. 71
5.5 BOOT........................................................................................................................ 72
5.6 SECURITY................................................................................................................. 74
5.7 EXIT......................................................................................................................... 74
A SAFETY PRECAUTIONS......................................................................................... 76

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A.1 SAFETY PRECAUTIONS ............................................................................................ 77
A.1.1 General Safety Precautions............................................................................. 77
A.1.2 Anti-static Precautions .................................................................................... 78
A.1.3 Product Disposal............................................................................................. 79
A.2 MAINTENANCE AND CLEANING PRECAUTIONS........................................................ 79
A.2.1 Maintenance and Cleaning.............................................................................. 79
A.2.2 Cleaning Tools................................................................................................. 80
B BIOS OPTIONS .......................................................................................................... 82
C TERMINOLOGY ....................................................................................................... 85
D WATCHDOGTIMER ................................................................................................ 89
E HAZARDOUS MATERIALS DISCLOSURE ......................................................... 92
E.1 HAZARDOUS MATERIALS DISCLOSURE TABLE FOR IPB PRODUCTS CERTIFIED AS
ROHS COMPLIANT UNDER 2002/95/EC WITHOUT MERCURY ....................................... 93

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List of Figures
Figure 1-1: ICECARE-10W Series..................................................................................................2
Figure 1-2: Front Panel ..................................................................................................................4
Figure 1-3: Front Panel LED Indicators........................................................................................4
Figure 1-4: Rear Panel....................................................................................................................6
Figure 1-5: Side Panels..................................................................................................................6
Figure 1-6: Top Panel.....................................................................................................................7
Figure 1-7: Dimensions (units in mm)..........................................................................................9
Figure 3-1: Power Input Connector and Power LED Indicator.................................................15
Figure 3-2: Windows Embedded 7 Power Management Screen..............................................16
Figure 3-3: Power Button and Power LED Location .................................................................16
Figure 3-4: PcscTool Location....................................................................................................18
Figure 3-5: NXP PCSC Tool Screen............................................................................................18
Figure 3-6: NXP PCSC Tool – Mode Selection...........................................................................19
Figure 3-7: NXP PCSC Tool – Reader Selection........................................................................19
Figure 3-8: NXP PCSC Tool – Select the Reader.......................................................................19
Figure 3-9: NXP PCSC Tool – Read RFID Card..........................................................................20
Figure 3-10: RFID Reader Location.............................................................................................20
Figure 3-11: Barcode Scanner Program Location.....................................................................21
Figure 3-12: EasySet InstallShield Wizard.................................................................................22
Figure 3-13: Menu Button and Barcode Status Indicator.........................................................22
Figure 3-14: EasySet Window .....................................................................................................23
Figure 3-15: EasySet – Communication.....................................................................................23
Figure 3-16: Device Selection Window.......................................................................................24
Figure 3-17: Communication – Disconnect ...............................................................................24
Figure 3-18: Barcode Information Display Area........................................................................25
Figure 3-19: Barcode Parameters...............................................................................................26
Figure 3-20: Symbologies............................................................................................................27
Figure 3-21: Operating Settings..................................................................................................27
Figure 3-22: Scanning/Triggering...............................................................................................28
Figure 3-23: Beeps/Green Indicator LED ...................................................................................28

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Figure 3-24: Check COM Port Information for MSR..................................................................30
Figure 3-25: 3DesHeadV1.3 Demo Program Location ..............................................................30
Figure 3-26: 3DesHeadV1.3 – Open COM...................................................................................31
Figure 3-27: 3DesHeadV1.3 – Data Read....................................................................................31
Figure 3-28: Swipe a Magnetic Stripe Card................................................................................32
Figure 3-29: Magnetic Stripe Card Information.........................................................................32
Figure 3-30: Insert Smart Card....................................................................................................33
Figure 3-31: Smart Card Reader Testing 1.................................................................................33
Figure 3-32: Smart Card Reader Testing 2.................................................................................34
Figure 4-1: Chipset Driver Location............................................................................................37
Figure 4-2: Intel® Chipset Device Software...............................................................................37
Figure 4-3: Graphics Driver Location.........................................................................................38
Figure 4-4: Intel® Graphics Driver InstallShield Wizard...........................................................39
Figure 4-5: Speaker and Microphone Driver Location..............................................................40
Figure 4-6: Realtek HD Audio Driver InstallShield Wizard .......................................................41
Figure 4-7: Bluetooth Driver Location........................................................................................42
Figure 4-8: Bluetooth Driver InstallShield Wizard.....................................................................43
Figure 4-9: Wireless LAN Driver Location .................................................................................44
Figure 4-10: Bluetooth Driver InstallShield Wizard...................................................................45
Figure 4-11: RFID Driver Location ..............................................................................................46
Figure 4-12: RFID Driver Folder ..................................................................................................46
Figure 4-13: RFID Driver Installation ..........................................................................................47

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List of Tables
Table 1-1: Model Variations...........................................................................................................3
Table 1-2: Status Indicators...........................................................................................................5
Table 1-3: Technical Specifications..............................................................................................8
Table 2-1: Packing List.................................................................................................................12
Table 5-1: BIOS Navigation Keys................................................................................................50

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BIOS Menus
BIOS Menu 1: Main.......................................................................................................................51
BIOS Menu 2: Advanced..............................................................................................................52
BIOS Menu 3: ACPI Configuration..............................................................................................53
BIOS Menu 4: RTC Wake Settings..............................................................................................54
BIOS Menu 5: Trusted Computing..............................................................................................55
BIOS Menu 6: CPU Configuration...............................................................................................56
BIOS Menu 7: SATA Configuration.............................................................................................57
BIOS Menu 8: Intel(R) Rapid Start Technology .........................................................................58
BIOS Menu 9: USB Configuration...............................................................................................59
BIOS Menu 10: iWDD Serial Ports Configuration......................................................................60
BIOS Menu 11: Serial Port 1 Configuration Menu.....................................................................61
BIOS Menu 12: Hardware Health Configuration........................................................................63
BIOS Menu 13: Serial Port Console Redirection.......................................................................64
BIOS Menu 14: IEI Feature...........................................................................................................65
BIOS Menu 15: Chipset................................................................................................................66
BIOS Menu 16: PCH-IO Configuration........................................................................................66
BIOS Menu 17: System Agent (SA) Configuration....................................................................69
BIOS Menu 18: Graphics Configuration.....................................................................................70
BIOS Menu 19: Memory Configuration.......................................................................................71
BIOS Menu 20: Boot.....................................................................................................................72
BIOS Menu 21: Security...............................................................................................................74
BIOS Menu 22: Exit.......................................................................................................................75

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Chapter
1
1 Introduction

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1.1 Overview
Figure 1-1: ICECARE-10W Series
The ICECARE-10W Series is a mobile sales assistant with a 10.1 inch touchscreen and
an IP 54 compliant front panel. The ICECARE-10W Series features an Intel® Celeron®
processor 1007U or Intel® Core™ i7-3517U processor with DDR3 SDRAM memory.
Storage needs are met by the preinstalled 32 GB mSATA PCIe Mini module with Windows
Embedded Standard 7 P operating system.
Wireless networking is enabled through an 802.11b/g/n wireless adapter. A Bluetooth v3.0
module provides a connection to Bluetooth devices. Two USB 2.0 ports and one Micro
HDMI port are available on the side panel for peripherals.
The ICECARE-10W Series also features an RFID reader, an optional barcode scanner, an
optional magnetic stripe card reader and an optional smart card reader for advanced data
acquisition.

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1.2 Features
Some of the standard features of the ICECARE-10W Series include:
10.1” TFT XGA LCD
Intel® Core™ i7-3517U processor or Intel® Celeron® processor 1007U
supported
Support RFID reader
Support Bluetooth and Wi-Fi wireless connection
Optional 1D/2D barcode scanner, optional magnetic stripe reader and
optional smart card reader
IP 54 compliant front panel protection
Windows® Embedded Standard 7 P OS
RoHS compliant
1.3 Model Variations
There are six models of the ICECARE-10W Series. All of the models support 802.11b/g/n
wireless and Bluetooth connection and are equipped with the multi-touch projected
capacitive touchscreen and a 32 GB SSD module. The model numbers and model
variations are listed below.
ICECARE-10W CPU Memory Barcode MSR SCR IPS Panel
-CE-R10 Intel® Celeron®
1007U 1.5GHz
4.0 GB 1D/2D Yes Yes N/A
-CE-ET-R10 Intel® Celeron®
1007U 1.5GHz
4.0 GB N/A N/A N/A N/A
-I7-R10 Intel® Core
i7-3517U 1.9GHz
4.0 GB 1D/2D Yes Yes Yes
-I7-ET-R10 Intel® Core
i7-3517U 1.9GHz
4.0 GB N/A N/A N/A Yes
Table 1-1: Model Variations

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1.4 Front Panel
The front panel of the ICECARE-10W Series has a 10.1” TFT LCD with a multi-touch
proected capacitive touchscreen. Four LED indicators are also located on the front panel.
Figure 1-2: Front Panel
1.4.1 Status Indicators
Figure 1-3: Front Panel LED Indicators
There are four LED indicators on the front panel of the ICECARE-10W Series as show in
the figure above. Following are descriptions of their functions:

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Status Indicator Description
Power/Battery
Off: the system is off or the system is fully charged
Solid red: the system is being charged.
Blinking red: the battery is low (below 9%).
Solid blue: the system is turned on.
Solid purple: the system is turned on and being charged.
RFID/Barcode
Off: the barcode scanner or the RFID reader is off
Solid red: the barcode scanner is turned on
Solid blue: the RFID reader is turned on
Solid purple: the barcode scanner and the RFID reader are
both turned on
Storage
Off: the hard drive is not accessed (when the system is on) or
the system is off without standby power (AC power off).
Solid red: the hard drive is accessed
Solid blue: the system is off and being charged (or with
standby power)
Blinking blue: The system suspends to RAM (S3)
Bluetooth/Wi-Fi
Off: Bluetooth RF is off or Wi-Fi RF is not active
Solid red: Bluetooth RF is turned on
Solid blue: Wi-Fi RF is active
Solid purple: Bluetooth and Wi-Fi are both turned on
Table 1-2: Status Indicators

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1.5 Rear Panel
The rear panel has an RFID reader, a speaker and an optional barcode scanner.
Figure 1-4: Rear Panel
1.6 Side Panels
The side panels have connectors, button and readers as shown in 473Figure 1-5.
Figure 1-5: Side Panels
The menu button has two functions:
Short press: turn on the barcode scanner
Long press: act as a Ctrl+ Alt+Del key combination

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1.7 Top Panel
The power button is located on the top panel. To power-up the system, long press the
power button for few seconds until the power status LED on the front panel lights up in
blue.
Figure 1-6: Top Panel
1.8 Technical Specifications
The technical specifications for the ICECARE-10W Series are listed in the table below.
System ICECARE-10W Series
CPU and Chipset 1.5GHz Intel® Celeron® processor 1007U with Intel® HM76 chipset or
1.9GHz Intel® Core™ i7-3517U processor with Intel® HM76 chipset
Memory On-board 4.0 GB 1333 MHz DDR3 SDRAM (2.0 GB for N2600 models)
OS Microsoft Windows Embedded Standard 7 P (WES7P)
Storage 1 x 32 GB mSATA PCIe Mini module with 3Gb/s data transfer rate
Audio 1 x Speaker
Barcode Scanner 1D laser/2D imager barcode scanner (optional)
MSR 1 x Magnetic stripe card reader with hardware encryption (optional)
SCR 1 x Smart card reader (optional)
Display
LCD 10.1” TFT LCD with projected capacitive touchscreen
Max. Resolution 1280 x 800 (WXGA)
Brightness 250 cd/m2(350 cd/m2for I7 models)
Viewing Angle (H/V) 150/145
Backlight LED backlight
Touchscreen Multi-touch capacitive screen with five simultaneous-detection points
Communication

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Wireless LAN 802.11b/g/n
Bluetooth Bluetooth v3.0
RFID 13.56 MHz RFID compliant with 14443A and 14443B
Power
Power Input 19 V DC input
Power Adapter Input AC: 100 V ~ 240 V
Output DC: 19 V DC, 2.1 A
Battery 14.8 V 3500 mAh Lithium Ion Battery (non-removable)
Physical Character
Construction Material Plastic
Dimensions (W x H x D) 290.0 mm x 206.5 mm x 22.5 mm
Operation Temperature 0ºC ~ 40ºC
Storage Temperature -20ºC ~ 60ºC
Humidity 5% ~ 95% non-condensing
Net weight 1.2 kg
IP level (front panel) IP 54
Drop Survival 1.2 m with optional protective cover
Safety CE, FCC Class B, FCC ID
Connectors and Buttons
I/O Ports and Buttons 1 x 19 V DC input connector
2 x USB 2.0 ports
1 x Micro HDMI port
1 x Headset jack
1 x Menu button
1 x Power button
1 x Magnetic stripe card reader (optional)
1 x Smart card reader (optional)
Front Panel LED
Indicators
1 x Power/Battery status LED
1 x Barcode/RFID status LED
1 x Storage LED
1 x Wi-Fi LED
Table 1-3: Technical Specifications