Toll4europe T4e obu User manual

T4E On Board Unit

(T4E OBU)

User Manual

T4E OBU Manual

Version 1.4 March 14, 2019 2

Intended use

The Toll4Europe On Board Unit (T4E OBU) is intended to be used for electronic toll collection and other

telematic services, and may only be used for this purpose, unless explicitly stated otherwise. Any other use is

considered to be a prohibited misuse and would result in the denial of any claims.

Safety Instructions

General instructions:

Do not operate the OBU with pointed or sharp-edged objects. For cleaning use only, a damp

cloth, no solvents or abrasive cleaners. Replace damaged power supply cables immediately

to avoid any risk of short circuit or fire.

Usage in potential explosive atmosphere:

The usage of the EETS OBU in potential explosive atmosphere in general is not permitted.

Destruction caused by over-voltage:

The T4E OBU is designed for a voltage range of 8 V –32 V DC and must therefore be used

inside this voltage range. If your on-board network can generate higher voltages (e.g. jump-

starting from an external power source or from additional stronger power generators in the

vehicle), then you must disconnect the unit from the on-board network for the duration of

the over-voltage.

Danger caused by (rechargeable) battery:

Protect the battery from mechanical strain (shock, drop, vibration) as well as from

temperatures >+85 °C as this may create a potential Fire hazard! For further safety

precautions and directives, please, follow the detailed user manual

Danger of explosion:

For ADR vehicles (European Agreement concerning the International Carriage of Dangerous

Goods by Road) only a fixed installation is permitted. This must be performed by authorized

staff. If you wish to install the device into an ADR vehicle contact your Customer Service.

Danger of obstructed line-of-sight:

Always mount the OBU in such a way that driver‘s field of vision is not impaired! If in doubt,

please contact Customer Service.

Risk of accident:

Handling of the OBU while driving is not permitted! The navigation button is locked to

prevent any operation during vehicle movement.

Environmental pollution:

Do not remove any batteries from the OBU. Return the OBU completely to your Service

Partner. Contact your Customer Service to get further information.

For any support you need, please, note the telephone number of your Customer Service:

....................................................................................................

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List of Content 
LIST OF CONTENT ................................................................................................................................... 3 
LIST OF FIGURES..................................................................................................................................... 5 
1TOLL CHARGING IN EETS DOMAINS ................................................................................................... 6 
2T4E ON BOARD UNIT (T4E OBU)......................................................................................................... 8 
2.1 Package content................................................................................................................................8 
2.2 T4E OBU Design.................................................................................................................................9 
2.3 Start Display ......................................................................................................................................9 
2.4 Navigate in the Menu......................................................................................................................10 
2.5 Status Indicator and Signalization ....................................................................................................10 
3INSTALL T4E OBU ............................................................................................................................ 11 
3.1 Positioning the T4E OBU on the windshield .....................................................................................11 
3.2 Mount the T4E OBU on the windshield............................................................................................12 
3.3 Assemble the T4E OBU to the holder...............................................................................................13 
3.4 Fix installation .................................................................................................................................13 
3.5 Flexible installation..........................................................................................................................14 
4OBU MENU AND TOLL DOMAIN SPECIFICS ....................................................................................... 15 
4.1 OBU Menu Structure .......................................................................................................................15 
4.2 OBU Parameter Settings..................................................................................................................16 
4.3 Domain specific changeable OBU parameters (Overview)................................................................18 
4.4 Domain specific Toll Lanes...............................................................................................................20 
4.5 Domain specifics Germany ..............................................................................................................21 
4.6 Domain specifics Belgium ................................................................................................................22 
4.7 Domain specifics France ..................................................................................................................23 
4.8 Domain specifics Austria..................................................................................................................24 
4.9 Domain specifics Spain and Portugal................................................................................................25 
5DRIVING WITH THE T4E OBU ........................................................................................................... 26 
5.1 Start the T4E OBU............................................................................................................................26 
5.2 T4E Operation modes......................................................................................................................27 
5.3 Driving with the T4E OBU ................................................................................................................27 
5.4 Examples for driving across different EETS domains.........................................................................28 
5.5 Change vehicle parameter on the T4E OBU......................................................................................30 
6TROUBLESHOOTING ........................................................................................................................ 31 

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TECHNICAL DATA ................................................................................................................................. 33

CONFORMITY DECLARATION ................................................................................................................ 33

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List of Figures 
Figure 1: Package content T4E OBU ................................................................................................................ 8 
Figure 2: Adapter for flexible power connection ............................................................................................. 8 
Figure 3: T4E OBU design ................................................................................................................................ 9 
Figure 4: Start Display of the T4E OBU ............................................................................................................ 9 
Figure 5: Menu navigation ............................................................................................................................ 10 
Figure 6: Fix installation on the windshield.................................................................................................... 11 
Figure 7: Flexible installation on the windshield............................................................................................ 11 
Figure 8: Right T4E OBU position on windshield ............................................................................................ 12 
Figure 9: Mount the holder on the windshield .............................................................................................. 13 
Figure 10: Assemble the T4E OBU to the holder............................................................................................ 13 
Figure 11: Circuit diagram for fix installation................................................................................................. 13 
Figure 12: Power connection for flexible installation..................................................................................... 14 
Figure 13: Overview menu structure ............................................................................................................. 15 
Figure 14: Start the T4E OBU......................................................................................................................... 26 
 

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1Toll Charging in EETS Domains

Service Provider Toll4Europe GmbH (T4E) offers its EETS Service to users of toll liable vehicles in Europe. EETS

stands for European Electronic Toll Service. The aim to facilitate driving through Europe by using only one

device for toll collection. With Toll4Europe’s EETS-enabled On Board Unit (T4E OBU) the use of toll roads

through Europe is simplified for truck drivers, by offering a comprehensive toll collection and collective toll

payment services from one provider.

EETS in general

Depending on the regulations of the different European toll domains, the T4E OBU can be used by heavy goods

vehicles with a Gross Vehicle Weight (GVW) of more than 3.5 tons (i.e. in Belgium) or 7.5 tons (i.e. in Germany)

for tolling on motorways, and/or a number of national and regional roads, and/or tunnels and bridges. The

T4E OBU:

•is used for detecting the relevant toll per driven kilometers in a toll domain. A toll domain is either the en-

tire toll network of a country or a certain part of the tolled road network within a country (roads, tunnels,

bridges).

•may cover many toll domains throughout Europe and thus collects toll relevant information across borders.

•is installed in the vehicle to detect whether a toll road or a non-toll road is used,

•collects the information relevant for toll charging and transmits it to the data center where the data is pro-

cessed for billing purposes.

•will be linked to a vehicle which can be subscribed for the EETS Service in one or several toll domains (e.g.

Belgium, Germany, France, Spain, Austria etc.).

If a certain toll domain is not yet covered by the T4E EETS Service, the user may also operate additional

national toll devices. However, if a user changes from the national tolling service provider(s) to the EETS

Service, he must switch off the national OBU before using the EETS OBU for the selected toll domain.

EETS with Toll4Europe

The T4E OBU complies with the toll regulations of the national/regional authorities. Furthermore, a T4E OBU

enables the user to cross borders without interruption as it is interoperable among different technologies used

in various toll domains (GNSS and/or DSRC).

The Toll4Europe EETS Service can be booked for one or more countries (as a” toll service” for dedicated toll

domains). The coverage of Toll4Europe’s bookable toll services is continuously expanding. However, for each

toll domain, only one device must be used to avoid the risk of over paying.

It is the obligation of the road user to check whether his truck is subject to tolling and which stipulations or

exemptions apply to each toll domain. These regulations are determined in the national toll laws.

When registering for the T4E EETS Service, the user or transport company must select the desired toll services

for the toll domains he intends to use. The registration is done beforehand via dedicated Toll4Europe Sales and

Service Partners. The user or transport company must provide the relevant customer and vehicle data during

registration. The Sales and Service Partner takes care of the registration and assigns a T4E OBU to each vehicle.

As soon as all relevant data is transferred to the system, the T4E OBU can be personalized for individual use.

The personalization process includes the update of the T4E OBU with the needed software, user and vehicle

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parameters, and tariff data. The personalization of the T4E OBU is done via mobile network “over the air” when

the T4E OBU is mounted in the vehicle, is connected to the power supply and the driver starts the engine.

In some selected toll domains, the driver is obliged to check first (additional) selected changeable data to the

T4E OBU itself (i.e. number of axles trailer, maximum permissible total weight) before driving on the toll do-

main’s road network.

In the following chapters the usage of the T4E OBU is described in detail. In addition, T4E provides a Quick Start

Guides which describe the handling of the T4E OBU and how to enter toll domain specific input parameters at

www.toll4europe.eu

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2T4E On Board Unit (T4E OBU)

2.1 Package content

Unpack the T4E OBU. Please, check if the package content is complete and undamaged.

1 Box

2 Inlay

3 Quick Start Manual

4 OBU with power cable

5 Cleaning cloth

6 Holder with adhesive pads

Figure 1: Package content T4E OBU

The T4E OBU contains all batteries and the power cable is prepared for flexible installation. The adhesive pads

are already fixed on the holder to mount the T4E OBU on the windshield.

The adapter is necessary to connect the OBU with the

power connection depending of the socket in your

vehicle.

Flexible power connection for:

1DIN standard socket

2Cigarette lighter socket

Figure 2: Adapter for flexible power connection

If you find something missing or damaged do not use the T4E OBU and contact your Customer

Service immediately.

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2.2 T4E OBU Design

Figure 3: T4E OBU design

2.3 Start Display

The T4E OBU is prepared for the prompt use. After connecting to the power, the T4E OBU boots immediately.

The T4E OBU will be personalized with the vehicle data that was transmitted with the registration of the vehicle

by your Service Partner. Also, the data for the selected EETS Service are stored and personalized on the

T4E OBU.

Figure 4: Start Display of the T4E OBU

The abbreviation for the activated EETS Service is shown if the service is available and correctly activated and if

you are in or approaching the corresponding EETS domain.

Wherever the number of axles is displayed, it is calculated from the personalized (static) number of tractor unit

(as stated by the Sales Partner in the registration) axles plus the actual trailer axles, set according to the current

status by the driver on the OBU.

Note: The GPS reception is needed for the personalization. Please ensure a free view to the sky (GPS satellites).

Detailed information about the installation of the T4E OBU is given in chapter 3 Install T4E OBU.

You can find additional information and hints about the display in chapter 6 Troubleshooting

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2.4 Navigate in the Menu

After the T4E OBU has booted the start display is shown.

To show the stored information use the navigation button to select the menu items and to scroll in the menus.

Open the main menu:

Press the button longer than 2 seconds.

Figure 5: Menu navigation

2.5 Status Indicator and Signalization

The status indicator is the LED ring around the navigation button. Additionally, a buzzer signals the status of the

T4E OBU acoustically. The status indicator supports the driver during driving and gives feedback to the driver

about different interactions.

T4E OBU is not active.

The T4E OBU is switched off, or is in sleep mode, or in transport mode.

The T4E OBU is active and ready for operation.

You can drive. Please note the indicated information in the display.

The T4E OBU is activated but not ready for operation. Please check (via the menu in the OBU

display) which toll services are activated. If the T4E OBU is not activated for the EETS Service,

the Status Indicator is red.

In case of a technical defect a red status indicator and an error message appear. In this case,

do not drive with the OBU and contact your Customer Service.

In every case the Status Indicator is flashing if it is Red.

You can find further information on checking the T4E OBU in chapter 6 Troubleshooting.

Buzzer - for acoustic signalization:

•signalization of performed actions or warning, e.g. no GPS reception

•feedback to user interactions, e.g. changes in the menu

•signalization of additional information during driving

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3Install T4E OBU

The T4E OBU is designed for a voltage range of 8 V –32 V DC and must therefore be used

inside this voltage range. If your on-board network can generate higher voltages (e.g. jump-

starting from an external power source or from additional stronger power generators in the

vehicle), then you must disconnect the T4E OBU from the on-board network for the duration

of the over-voltage.

The T4E OBU can be installed in two versions:

Fix installation:

The T4E OBU is connected permanently to the vehicle electrical system.

Figure 6: Fix installation on the windshield

Flexible installation:

The T4E OBU is connected to the cigarette lighter socket.

Figure 7: Flexible installation on the windshield

The status of the power supply is visible on the display:

Power supply via connection to the vehicle electric system

Power supply via rechargeable battery. Please, consider the battery loading status during driving.

3.1 Positioning the T4E OBU on the windshield

Mount the T4E OBU always in such way that the driver‘s field of vision is not impaired!

Please, consider different windshield characteristics, e.g. metalized, unmetallized areas, depend-

ing on the mounted windshield in your vehicle. Check the windshield characteristic in the

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documentation of your vehicle. A windshield coating can hinder the communication of the

T4E OBU to the GPS and GPRS systems.

Position the T4E OBU on the inside of the windshield in the way that:

Figure 8: Right T4E OBU position on windshield

•the driver‘s field of vision is not impaired while

driving,

•the chosen position must not be near moving

parts e.g. air bag covers of the vehicle,

•the T4E OBU is visible from outside and is not

hidden by other elements such as windshield

wipers when switched off,

•the T4E OBU does not constrain the function of

the defroster vents,

•in the case of metalized windscreen use non-

metalized area,

•local laws and regulations as well as

recommendations of the vehicle manufacturer are

complied with.

3.2 Mount the T4E OBU on the windshield

Attaching the adhesive pads to the windscreen must be done at temperatures above 20 °C.

The glue of the adhesive pads reaches its final strength 72 h after application at temperatures

of 20 °C or above. If applicable, bring the windscreen and the holder’s adherend to

appropriate temperatures.

Clean the selected location on the windshield carefully with cleaning

cloth. Wait until the surface dried.

Remove the protection films from the adhesive pads.

Attach the holder at the chosen position with the adhesive pads.

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Consider the sign up for the right direction of the holder.

Position the holder and press firmly at the areas of the adhesive pads.

Figure 9: Mount the holder on the windshield

3.3 Assemble the T4E OBU to the holder

Place the T4E OBU in front of the holder and click it into the holder.

Check the right position of the T4E OBU.

You cannot move the T4E OBU in the holder. Check this carefully.

Figure 10: Assemble the T4E OBU to the holder

3.4 Fix installation

Installation in an ADR vehicle is permitted only for fixed installation and must be performed by

authorized staff. If you wish to install the device into an ADR vehicle contact your Customer

Service.

The fix installation of the T4E OBU must be relied to the provided circuit diagram. Use the respective fuses.

Vehicle electrical system:

1Red: constant voltage (+)

2Black: ignition

3Brown: ground (-)

4Permanent Power supply cable with

intermediate connector

*Fuses (1 A, 2 A) not included

Figure 11: Circuit diagram for fix installation

For any further information needed, please, contact your Customer Service.

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3.5 Flexible installation

Fix the power supply cable in such a way that it cannot become disconnected while driving the

vehicle or otherwise negatively affects the vehicle operation.

Use the adapter to connect the T4E OBU with the power connection depending of the socket in

your car.

Flexible power connection for

1DIN standard socket

2Cigarette lighter socket

Figure 12: Power connection for flexible installation

During driving the rechargeable battery will be recharged.

In battery mode (connection to the cigarette lighter disconnected) the T4E OBU will be supplied

by the battery for 4 hours.

The battery charge will be shown in the display.

Please, consider the battery loading status during driving.

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4OBU Menu and Toll Domain Specifics

4.1 OBU Menu Structure

The figures in the menu chart below are only examples and could be different in your T4E OBU.

Figure 13: Overview menu structure

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4.2 OBU Parameter Settings

The following examples show how the driver can browse through the OBU menu in order to find relevant

information and how he can enter and update information.

Select language

Enter vehicle

parameters

Show software

versions

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For the use of the EETS service and the associated Toll4Europe On Board Unit (T4E OBU) in the toll domain

dedicated vehicle paratmeters have to be transmitted. They serve as the basis for the calculation of the toll.

These include for example license plate number, permissible total weight, emission class.

The customer registration for the EETS service is done by the Sales and Service Partner. The transmission of the

necessary data to the T4E OBU takes place automatically during the personalization of the T4E OBU.

In some cases, domain specific OBU parameters have to be updated by the driver during his trip. These will be

explained in the following chapters

Show activated toll

services

Show Account Info

Enter cost center

Please enter your cost center here. You can use the following characters: Characters

A-Z, digits 0-9, special characters (-) minus, (,) comma, (.) dot, and spaces.

You can choose the characters via the buttons up, down and right. Save your entry

with a long pressure on the button right. If you have more than 17 characters you

must scroll.

Show number of

customer support

service

Please note the telephone number of your Customer Service here:

...............................................................................................

[There is only a number displayed, if the Service Partner has one central

customer service phone number. In case of various country-specific numbers,

the Service Partner informs the client directly.]

4.3 Domain specific changeable OBU parameters (Overview)

Toll charger and toll domain specific requests lead to the need to enter and update certain data to the OBU and thus lead to differing OBU displays.

Depending on special regulations of a toll domain, the number of axles and the permissible total weight must be entered seperately by the driver with

regards to the current vehicle train. As part of the self-declaration obligation, the driver is responsible for the correctness of this information.

The following table shows which data and toll domains are concerned, and which OBU startup screens will appear depending on the chosen toll service:

Toll Service

(domain)

OBU start-up screen

Parameters to be updated

by the driver

Explanation

Number of trailer axles

➢Menu => vehicle characteristics =>

axles trailer

Current total permissible loading

weight:

➢Menu => vehicle characteristics =>

current weight

Axles: the current, actual total number of axles for the vehicle

combination (tractor unit + trailer) is displayed (here: “A3”), which

may differ depending on the attached trailer and thereforethe

trailer axles must be specified separately by the driver via the OBU.

Weight: The new, actual total permissible loading weight must be

updated, when attaching a trailer to the tractor unit.

When selecting the weight range via the OBU menu, e. g. > 7.5t and

<12t, always the lower value will be displayed on the OBU screen.

German Tunnels -

Warnow crossing

+ Herren tunnel

No driver input necessary.

Belgium - BEvia

No extra driver input necessary.

For Belgium, the maximum permissible gross weight for the vehicle

combination is already stored in the system during client

registration and is automatically displayed on the OBU screen, e. g.

11.8t.

Belgian tunnel -

Liefkenshoek

For the Belgian Liefkenshoek tunnel no driver input necessary.

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Toll Service

(domain)

Start-up screen

Changeable Parameters –

to be updated by the driver

Further explanation

Austria

ATasf

Number of trailer axles

➢Menu => vehicle characteristics =>

axles trailer

OBU display shows the sum of tractor unit axles + trailer axles.

Number of trailer axles must be updated if a trailer is attached to

the tractor unit

France

FRtis

Number of trailer axles

➢Menu => vehicle characteristics =>

axles trailer

Number of trailer axles: should be updated if a trailer is attached to

the tractor unit. Input via OBU not obligatory but recommended.

Number of axles is determined in parallel by the Toll Charger’s

roadside equipment.

Spain

ESvia

Number of trailer axles

➢Menu => vehicle characteristics =>

axles trailer

Number of trailer axles: should be updated if a trailer is attached to

the tractor unit. Input via OBU not obligatory but recommended.

Number of axles is determined in parallel by the Toll Charger’s

roadside equipment.

Portugal

PTvve

Number of trailer axles

➢Menu => vehicle characteristics =>

axles trailer

Number of trailer axles: should be updated if a trailer is attached to

the tractor unit. Input via OBU not obligatory but recommended.

Number of axles is determined in parallel by the Toll Charger’s

roadside equipment.

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4.4 Domain specific Toll Lanes

General information

In the toll lane, the speed limits and the signage are to be considered. When the OBU is successfully detected, the traffic light turns green. The toll gate is