TOPAZ Digital SL Series Manual

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Setting up the SL Screen on your wireless network
In order to be able to update your screen via www.topazcms.com, you need to connect the
screen to the internet via your local Wi-Fi network. Please follow the instructions below for how
to connect your screen wirelessly.
IMPORTANT NOTE - This wifi connection must be a private local network with direct
internet access - NOT a public network (eg, ensure a confirmation or guest code is not
needed for access). ‘Openzone’ Networks cannot be used.
1. Carefully unpack your screen. In the accessories bag you will find a Wi-Fi antenna.
Carefully screw this onto the Wi-Fi connector in the top corner of the screen.
2. Place the screen in a location with a strong Wi-Fi signal and plug the screen into a power
point. Turn the mains power on and your screen will automatically boot up.
3. Your screen will now initialize the internal W-Fi card. Once initialized it will try to connect
to a Wi-Fi network but fail–this will fail because it hasn’t been set up yet.
4. The screen will then begin to display its default content. Press STOP button on the
remote control to go back to the home screen (pictured below). No other button will
work on the remote whilst content is playing.
NOTE –when in portrait mode this is located at the bottom-right of the screen, in
landscape mode this is located at the bottom-left of the screen

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5. You can then bring up the Main Menu by pressing “SETUP”.
Press ↓to highlight ‘Network Setting’ in yellow and press “PLAY” to confirm selection. You will
then see the following options:
Server Setting
There are two options here, IP Mode and Domain Mode. This feature directs your screen
to the server it will be collecting information from. By default your screen should already
be set to “IP Mode” with the IP address of: 185.17.196.194 Port 80.
Local ID
This is your screen’s serial number. This is pre-set and cannot be changed.
MAC Address
This is your screen’s MAC Address. This is pre-set and cannot be changed.
IP Address
There are two options here, DHCP and Stable IP. By default your screen should already be
set to DHCP mode, however if your internet connection is subject to strict security settings

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or a firewall that only allows devises with authorised IP addresses to access the internet,
you may need to input these settings into the “Stable IP” section. Here you will be asked
to input the following:
oIP Address
oSubnet Mask
oDefault Gateway
oDNS Server
Network Type
Please make sure your screen is set to “WiFi” if you wish to connect your screen via wifi or
“LAN”if you are hard wiring the screen to the internet.
Wireless Network Settings
Here is where you set up your screen’s Wi-Fi connection
Save and Reboot
Once any changes have been made to any of the network settings, this makes them take
effect.
Return to Main Menu
Returns you to the previous screen.
6. Press ↓to highlight ‘Wireless Network Settings’ in yellow and press “PLAY” to confirm
selection. When you open this menu you should (after a few seconds) see a list of
available Wi-Fi networks. Navigate to yours and press “PLAY” on the remote control
7. You will now be asked to enter your Wi-Fi network password. Press “PLAY” to bring up the
on-screen keyboard.

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8. If your password contains numbers you can access the number keypad by highlighting
“123” and pressing “PLAY”. Once you have entered your password, highlight the “Enter”
key and press “PLAY”.
9. Now highlight “Connect” and press “PLAY”.

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10. You will now see the following as your screen attempts to connect to your Wi-Fi network.
The status should be “Connecting… ”.
11. Once your screen has established a connection to your network the status will change to
“Has connected”.
12. Finally, navigate to “Exit” and press “PLAY”. This will bring you back to the “Network
Settings” menu. Navigate to “Save and Reboot” and press “PLAY”. This will save your
network settings and ensure that every time your screen is powered up it will use these
settings to connect to your Wi-Fi network.

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Your screen is now ready to be updated via the CMS software.
Note: If you have made any changes to this section you must highlight and select “Save and
Reboot” before they can take effect.

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Wi-Fi Setup Troubleshooting
If you have any issues during your Wi-Fi setup, please use the troubleshooting guide below.
First things to check:
1. Under Network Setting–Network Type, make sure that the screen is set to “WiFi”
2. Make sure the Wi-Fi antenna has been put it on. Note –also check that the connector
inside the antenna has not been bent.
No Link to Server (Network Connection Failed):
If the screen doesn’t link to the server (this will show as ‘Network Connection Failed’ on start up),
please set up a static IP:
Go to Network Setting -> IP Address
Select ‘Stable IP’
Assign an appropriate static IP for your network

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If your screen still hasn’t connected to the network, go to Network Setting –Wireless Network
Settings:
1. If the Wireless Network Settings is not able to be clicked, please go to Network Type and
change to “WiFi”.
2. If the Wireless Network Settings shows as ‘Wireless card not connected’ as image
below, please:
Go to Network Settings and click Save and Reboot.
Restart the screen from the main power point (pull the plug out whilst the screen is
powered on). On initial setup or after a period of inactivity this may be needed to
reconfigure the wifi card.
Restart the screen three times. If it still shows as Wireless card not connected, please
contact your supplier for further support.

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3. If the Wireless Network Settings show as ‘Add WLAN Network’, but there are not any
WiFi networks for you to select:
Make sure the Wifi antenna has been put onto the screen.
Make sure there is a WIFI network in that area.
Make sure the Wifi signal is strong. A good test is to move the screen, if possible,
next to the router (to ensure a strong signal) and retry.
4. If the Wireless Network Settings didn’t shows as ‘Has connected’ (as below), please
retype the password and try to link to your WIFI network. If it now shows as ‘Has
connected’, please click Exit, and click Save and Reboot.

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5. If after you put the password in and the screen shows “connecting”, but then reverts back
to the below message, please:
Check that the password you are using is correct.
Make sure the Wifi antenna has been put on.
Make sure the Wifi signal is strong, again move the screen next to the router.
Check your Wifi Network name (SSID) has no special characters (ie, uncommon
characters).

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6. If the screen shows as ‘Has Connected’(as below), but you still cannot see it on your CMS
account:
Go to Network Settings–Server Settings. Check that all the settings are correct.
These settings are:
Server Connection mode - IP Mode
Server IP - 185 17 196 194
Port 80
Proxy Server Status Close
Proxy IP 192 168 0 252
Proxy Port 3128
Go to Network Settings- IP Address, andmake sure it sets as DHCP.
Check with your IT department and make sure the screen has access to the
Internet.
If the screen still doesn’t show on your CMS account, please contact with your
supplier for further support.