Toshiba Kp-2004 User manual

SERVICE MANUAL

e-BRIDGE ID Gate

KP-2004

File No. SME060032A0

R061121D2600-TTEC

Ver01_2007-04

Trademarks

• iCLASS is a trademark of HID Corporation.

• Microsoft, Windows and the brand names and product names of other Microsoft products are trade-

marks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries.

• Other company names and product names in this manual are the trademarks of their respective

companies.

Under the copyright laws, this manual cannot be reproduced in any form without prior written permission

of TOSHIBA TEC CORPORATION. No patent liability is assumed, however, with respect to the use of the

information contained herein.

GENERAL PRECAUTIONS REGARDING THE INSTALLA-

TION, SERVICE AND MAINTENANCE FOR e-BRIDGE ID

GATE (KP-2004)

The maintenance should be done by a qualified service technician.

1) When installing the e-BRIDGE ID Gate, follow the procedure described in the co-packed Unpacking

Instructions.

2) No person other than specialized service technicians can unpack or install the e-BRIDGE ID Gate.

3) Be sure to unplug the power cable of the equipment before starting the installation, service or main-

tenance.

4) Be sure to unplug the power cable of the equipment before disconnecting the ground wire, and be

sure to connect the ground wire securely before plugging the power cable.

5) Unplug the power cable of the equipment and clean the area around the prongs of the plug and the

area around the outlet once a year or more. Accumulated dust could cause a fire.

6) Arrange the power cable of the equipment or other wires properly after the installation so that no one

trips over them.

7) Basically the equipment should not be operated when it is disassembled or any part is removed.

8) Be sure not to touch the live or drive sections of the equipment when its power is ON.

9) Tools

- Use the designated jigs or tools if any.

- Use the recommended measuring instruments or equivalent if any.

10)Check the rating plate of the equipment or other cautionary labels at the service or maintenance.

Clean or reattach them if they are stained or falling off.

11)Store the PC boards in antistatic envelopes and handle them wearing a wristband because IC

devices on them can easily be ruined by static electricity. Before wearing a wristband, unplug the

power cable of the equipment and make sure that no charged objects insulated such as plug outlets

are in the vicinity.

12)When collecting and disposing of the used equipment, supplies or packing material, follow the rele-

vant local regulations or rules.

13)Return the equipment to the normal status and check if it operates normally after the installation,

service or maintenance.

Warning:

Confidential information in this manual shall be handled with extra care. Wrongful handling of such

information may be punished under law.

CONTENTS

KP-2004

1. GENERAL DESCRIPTION............................................................................................ 1-1

2. INSTALLATION AND SETTINGS OF e-BRIDGE ID GATE......................................... 2-1

2.1 Setup Procedure.................................................................................................................. 2-3

3. e-BRIDGE ID GATE SETTING CODE LIST ................................................................. 3-1

4. TROUBLESHOOTING .................................................................................................. 4-1

5. CANCELING e-BRIDGE ID GATE CARD AUTHENTICATION ................................... 5-1

CONTENTS

GENERAL DESCRIPTION

1 - 1

1. GENERAL DESCRIPTION

e-BRIDGE ID Gate (KP-2004) is a card reader which enables user authentication on a iCLASS-compli-

ant noncontact card.

* iCLASS is a noncontact IC card technology developed by HID Corporation.

GENERAL DESCRIPTION

1 - 2

INSTALLATION AND SETTINGS OF e-BRIDGE ID GATE

2 - 1

2. INSTALLATION AND SETTINGS OF e-BRIDGE ID GATE

Follow the procedure below to set up the e-BRIDGE ID Gate.

Its settings require users to enter their confidential information. Service technicians in the field can only

display the entry screen and must have the users enter their confidential information.

The table below shows the persons related to the settings and what they do for the settings.

Note:Note:

Each procedure shown in this chapter has an instruction to turn the power of the equipment ON

and to shut it down. If each setting is performed consecutively, turning the power ON or shutting

it down is not necessary.

User Equipment manager Entry of card information required for user authentication

Network administrator Confirmation of the LDAP server settings required for user authentication

Service technician • Hardware installation

• System settings

• Helping users enter the card information

INSTALLATION AND SETTINGS OF e-BRIDGE ID GATE

2 - 2

Setup Flow

The setup flow is shown below. For the details of each procedure, refer to the page shown.

[A] LDAP server confirmation P. 2-3 "[A] LDAP server confirmation"

Worker Service technician

Operation Confirms the user if the attribute name used for card authentication (authentication ID) on the

LDAP server is correct. The confirmed attribute name should be set on this equipment in proce-

dure [K].

[B] Authentication method confirmation P. 2-3 "[B] Authentication method confirmation"

Worker User

Operation Confirms if "Enable" of "Department Code" and "User Authentication" is selected. The user also

confirms if either of "Windows Domain Authentication" or "LDAP Authentication" of "Method" is

selected.

[C] Hardware installation P. 2-3 "[C] Hardware installation"

Worker Service technician

Operation Installs the e-BRIDGE ID Gate to the equipment.

[D] System setting (08-1772) P. 2-3 "[D] System setting (08-1772)"

Worker Service technician

Operation Performs system settings to make the e-BRIDGE ID Gate features usable on the equipment.

[E] LDAP server setting (08-1927) P. 2-4 "[E] LDAP server setting (08-1927)"

Worker Service technician

Operation Sets the attribute name of the LDAP server authentication ID which has been confirmed in pro-

cedure [A] on the equipment.

[F] Card authentication setting P. 2-4 "[F] Card authentication setting"

Worker User

Operation Selects "Enable" of "Card Authentication".

Start operation

INSTALLATION AND SETTINGS OF e-BRIDGE ID GATE

2 - 3

2.1 Setup Procedure

[A] LDAP server confirmation

The service technician confirms a user if the attribute name used for card authentication (authentication

ID) on LDAP server is correct. The confirmed attribute name should be set on this equipment in proce-

dure [K].

[B] Authentication method confirmation

The user accesses TopAccess and confirms if “Enable” of “Department Code” and “User Authentica-

tion” is selected. The user also confirms if either of “Windows Domain Authentication” or “LDAP Authen-

tication” of “Authentication” is selected.

Note that the card authentication is disabled if “Local Authentication” of “Authentication” is selected.

[C] Hardware installation

The service technician installs the e-BRIDGE ID Gate following the co-packed Unpacking Instruction.

[D] System setting (08-1772)

The service technician sets the codes shown below to enable the e-BRIDGE ID Gate features.

For the details of the setting codes, refer to the e-BRIDGE ID Gate setting code list.

P. 3-1 "3. e-BRIDGE ID GATE SETTING CODE LIST"

1) Turn the power of the equipment ON while pressing the digital keys [0] and [8] simultaneously.

2) Key in “1772”, and then press the [START] button.

3) Key in the setting code, and then press the [ENTER] button on the touch panel.

4) Shut down the equipment.

Attribute Name Contents

Reference: Confirmation procedure in TopAccess followed by users

(For the detailed procedure, refer to the TopAccess Guide.)

1) Access the equipment with the e-BRIDGE ID Gate installed from the web browser.

2) Click the User Management tab and the Authentication menu.

3) Enter the administrator password and click "Login".

4) Confirm if "Enable" of "Department Code" in "Department Setting" is selected.

5) Confirm if “Enable” of “User Authentication” in “User Management Setting” is selected.

6) Confirm if either of “Windows Domain Authentication” or “LDAP Authentication” of “Method” in

“User Management Setting” is selected.

7) Log out of TopAccess.

08-1772 Uses Card ID as an authentication ID.

Setting code (8 digits) 00040002

INSTALLATION AND SETTINGS OF e-BRIDGE ID GATE

2 - 4

[E] LDAP server setting (08-1927)

The service technician sets the attribute name of the LDAP server authentication ID which has been

confirmed in procedure [A] on the equipment. Check the attribute name confirmed in procedure [A].

1) Turn the power of the equipment ON while pressing the digital keys [0] and [8] simultaneously.

2) Key in “1927”, and then press the [START] button.

3) Enter the attribute name confirmed in procedure [A] using the buttons on the touch panel.

“eBMUserCard” is set by default.

4) Confirm if the entered content is correct, and then press the [ENTER] button on the touch panel.

5) Shut down the equipment.

[F] Card authentication setting

The user accesses TopAccess to enable the card authentication.

08-1927 Sets the attribute name of authentication ID on the LDAP server.

<Default: eBMUserCard>

Reference: Setting procedure in TopAccess followed by the user

(To enable the card authentication, refer to the co-packed Operator’s Manual. For the detailed

procedure in TopAccess, refer to the TopAccess Guide.)

1) Access the equipment with the e-BRIDGE ID Gate installed from the web browser.

2) Click the User Management tab and the Authentication menu.

3) Enter the administrator password and click "Login".

4) Select “Enable” of “Card Authentication” in “User Management Setting”.

5) Log out of TopAccess.

e-BRIDGE ID GATE SETTING CODE LIST

3 - 1

3. e-BRIDGE ID GATE SETTING CODE LIST

Code Items/Contents

08-1772 Card reading device setting <Acceptable value: 8 digits>

To enable the e-BRIDGE ID Gate, a card reading device should be set in the order of

"ABYYZZZZ".

(Enter the corresponding values to "A", "B", "YY" and "ZZZZ".)

• AB:Special setting

• A: Debugging NIC

0: Not used

1: Used

•B:Interface

0: USB connection

1: N/A

• YY:Authentication

00: No authentication using a noncontact IC card

02: Authentication using a noncontact IC card (KP-2003)

03: Authentication using a noncontact IC card (KP-2005)

04: Authentication using a noncontact IC card (KP-2004)

• ZZZZ: Sub-code

0000: No authentication using a noncontact IC card

0002: Use Card ID of a noncontact IC card

Example:

When using the e-BRIDGE ID Gate (KP-2004): 00040002

When canceling card authentication with the e-BRIDGE ID Gate: 00000000

08-1927 LDAP server attribute name setting for card authentication (authentication ID)

<Default: eBMUserCard>

LDAP server attribute name for the authentication ID should be set.

e-BRIDGE ID GATE SETTING CODE LIST

3 - 2

TROUBLESHOOTING

4 - 1

4. TROUBLESHOOTING

1) The e-BRIDGE ID Gate does not beep when an IC card is brought close to it, or the screen of the

equipment is not switched.

The equipment does not recover from the energy save mode even if an IC card is brought close to

the e-BRIDGE ID Gate.

Check the following:

- Is the IC card close enough to the e-BRIDGE ID Gate?

If the IC card and the e-BRIDGE ID Gate are separated 3 cm or more, the e-BRIDGE ID Gate

may not detect the IC card.

- Is the period the IC card is brought close to it long enough?

- Are the equipment and the e-BRIDGE ID Gate connected correctly?

- Is the cable of the e-BRIDGE ID Gate disconnected from the equipment?

If so, shut down the equipment, connect it with the cable and then turn the power ON.

- Is the e-BRIDGE ID Gate set enabled on the equipment?

Check if the setting is correct on the code 08-1772.

- Is the attribute name of the authentication ID for the LDAP server set on the equipment?

Ask the user the attribute name of the authentication ID for the LDAP server, and then check if

this attribute name corresponds with the one set on the code 08-1927.

- Is the card format of the IC card set on the equipment correctly?

Have the user re-enter the correct card format.

- Is the card authentication setting enabled?

Ask the user about it, and check it from TopAccess.

- Is the IC card authentication server is the LDAP server?

Ask the user about it, and check it from TopAccess.

- Is the IC card a usable one?

Check with another IC card.

- Is the owner of the IC card registered on the LDAP server as a user?

If all of the above have been checked but the problem is still not solved, replace the e-BRIDGE ID

Gate.

2) The e-BRIDGE ID Gate beeps three times consecutively (one short beep and immediately a set of

short and long beeps) and a message “Failed Authentication” appears on the equipment’s touch

panel.

Check the following:

- Is the LAN cable connected correctly?

Check the LAN cable connection.

07/04

TROUBLESHOOTING

4 - 2

3) The e-BRIDGE ID Gate beeps three times consecutively (one short beep, a short period and then a

set of short and long beeps) and a message “Failed Authentication” appears on the equipment’s

touch panel.

Check the following:

- Is the IC card authentication server is the LDAP server?

Ask the user if he or she is registered on the LDAP server to use this IC card.

4) Even if the e-BRIDGE ID Gate beeps three times (one short beep, a short period and then a set of

short and long beeps), the screen of the equipment is not switched.

- Is the LDAP server setting correct?

Ask the user about it, and check the LDAP server settings.

07/04

CANCELING e-BRIDGE ID GATE CARD AUTHENTICATION

5 - 1

5. CANCELING e-BRIDGE ID GATE CARD AUTHENTICATION

Canceling the card authentication with the e-BRIDGE ID Gate

Perform the following setting:

Key in “00000000” on the code 08-1772.

For the procedure, refer to “[D] System setting (08-1772)”.

P. 2-3 "[D] System setting (08-1772)"

08-1772 When canceling the card authentication with the e-BRIDGE ID Gate

Setting code (8 digits): 00000000

CANCELING e-BRIDGE ID GATE CARD AUTHENTICATION

5 - 2

Table of contents

Toshiba KP-2004 User manual

Popular Card Reader manuals by other brands