Toyota 2013 Venza User manual

TABLE OF CONTENTS
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1Before driving Adjusting and operating features such as door locks,
mirrors, and steering column
2When driving Driving, stopping and safe-driving information
3Interior
features
Air conditioning and audio systems, as well as other in-
terior features for a comfortable driving experience
4Maintenance
and care
Cleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information
5When trouble
arises
What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident
6Vehicle
specifications Detailed vehicle information
7For owners Reporting safety defects for U.S. owners, and seat belt
and SRS airbag instructions for Canadian owners
Index Alphabetical listing of information contained in this
manual

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For your information
Main Owner’s Manual
Please note that this manual applies to all models and explains all equip-
ment, including options. Therefore, you may find some explanations for
equipment not installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustration may differ
from your vehicle in terms of equipment.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota vehi-
cles are currently available in the market. You should know that Toyota does
not warrant these products and is not responsible for their performance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products. Mod-
ification with non-genuine Toyota products could affect its performance,
safety or durability, and may even violate governmental regulations. In addi-
tion, damage or performance problems resulting from the modification may
not be covered under warranty.

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Installation of a mobile two-way radio system
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
●Multiport fuel injection system/sequential multiport fuel injection system
●Cruise control system
●Anti-lock brake system
●SRS airbag system
●Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or spe-
cial instructions regarding installation of a mobile two-way radio system.

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Vehicle data recordings
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. Furthermore, these computers do not record con-
versations, sounds or pictures.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a govern-
ment agency
•ForuseToyotainalawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner

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Event data recorder
This vehicle is equipped with an event data recorder (EDR). The main pur-
pose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed
to record data related to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-
tened;
• How far (if at all) the driver was depressing the accelerator and/or brake
pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situ-
ation occurs; no data are recorded by the EDR under normal driving condi-
tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.

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●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle)
is obtained
• In response to an official request by the police, a court of law or a govern-
ment agency
•ForusebyToyotainalawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or vehicle owner
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.

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CAUTION
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that dis-
tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the cigarette lighter, the windows, the moon roof, or other features of the
vehicle. In addition, heat build-up or extremely cold temperatures inside the
vehicle can be fatal to children.

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Symbols used throughout this manual
Cautions & Notices
Symbols used in illustrations
CAUTION
This is a warning against anything which may cause injury to people if the
warning is ignored. You are informed about what you must or must not do in
order to reduce the risk of injury to yourself and others.
NOTICE
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Safety symbol
The symbol of a circle with a slash through it means “Do not”,
“Do not do this”, or “Do not let this happen”.
Arrows indicating operations
Indicates the action (pushing, turn-
ing, etc.) used to operate switches
and other devices.
Indicates the outcome of an opera-
tion (e.g. a lid opens).

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1-1. Key information
Keys
The following keys are provided with the vehicle.
Vehicles with smart key system
Electronic keys
• Operating the smart key
system (→P. 3 0 )
• Operating the wireless
remote control function
(→P. 4 5 )
Mechanical keys
Key number plate
Vehicles without smart key system
Keys
Operating the wireless remote
control function (→P. 4 6 )
Key number plate

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1-1. Key information
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Before driving
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Using the mechanical key (vehicles with smart key system)
Tak e ou t th e me ch an ica l ke y.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery depletes or entry
function does not operate prop-
erly, you will need the mechanical
key. (→P. 4 6 3 )
■Key number plate
Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key is lost, a new key can be made at your Toyota dealer using
the key number plate. (→P. 4 6 2 )
■When riding in an aircraft
When bringing a key onto an aircraft, make sure you do not press any but-
tons on the key while inside the aircraft cabin. If you are carrying a key in
your bag etc., ensure that the buttons are not likely to be pressed acciden-
tally. Pressing a button may cause the key to emit radio waves that could
interfere with the operation of the aircraft.
NOTICE
■To prevent key damage
●Do not subject the keys to strong shocks, expose them to high tempera-
tures by placing them in direct sunlight, or get them wet.
●Do not expose the keys to electromagnetic materials or attach any mate-
rial that blocks electromagnetic waves to the key surface.
●Do not disassemble the key.

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1-2. Opening, closing and locking the doors
Smart key system∗
∗: If equipped
The following operations can be performed simply by carrying the
electronic key on your person, for example in your pocket.
(The driver should always carry the electronic key.)
Locks and unlocks the doors (→P. 3 1 )
Locks and unlocks the doors (→P. 3 2 )
Starts and stops the engine (→P. 1 7 1 )

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1-2. Opening, closing and locking the doors
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Before driving
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Unlocking and locking the doors
Front door handle
Grip the driver’s door handle to
unlock the door. Grip the passen-
ger’s door handle to unlock all
the doors.*
Make sure to touch the sensor on
the back of the handle.
The doors cannot be unlocked for
3 seconds after the doors are
locked.
*: The door unlock settings can
be changed.(→P. 3 6 )
Tou ch t he s en so r ar ea t o lo ck t he
doors.

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1-2. Opening, closing and locking the doors
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Back door
Press the unlock button to
unlock the door.
The door cannot be unlocked for
3 seconds after the door is
locked.
Lock the back door again when
you leave the vehicle. The back
door will not lock automatically
after it has been opened and then
closed.
Press the lock button to lock the
doors.

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1-2. Opening, closing and locking the doors
1
Before driving
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Antenna location and effective range
■Antenna location
Antennas outside cabin
Antennas inside cabin
Antenna outside luggage com-
partment

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1-2. Opening, closing and locking the doors
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■Effective range (areas within which the electronic key is
detected)
When locking or unlock-
ing the doors
The system can be oper-
ated when the electronic
key is within about 2.3 ft.
(0.7 m) of an outside door
handle.
When starting the engine
or changing “ENGINE
START STOP” switch
modes
The system can be oper-
ated when the electronic
key is inside the vehicle.

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1-2. Opening, closing and locking the doors
1
Before driving
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■Operation signals
A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked. (Locked: Once; Unlocked: Twice)
■When the door cannot be locked using the topside sensor area
■Conditions affecting operation
The smart key system uses weak radio waves. In the following situations,
the communication between the electronic key and the vehicle may be
affected, preventing the smart key system and wireless remote control from
operating properly. (Way of coping →P. 4 6 3 )
●When the electronic key battery is depleted
●Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electri-
cal noise
●When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
●When the electronic key has come into contact with, or is covered by a
metallic object
●When multiple electronic keys are in the vicinity
●When carrying or using the electronic key together with the following
devices that emit radio waves
• Another vehicle’s electronic key
• A wireless key that emits radio waves
• Personal computer
●If window tint with a metallic content or metallic objects are attached to
the rear window
If the door will not lock even when the
topside sensor area is touched, try touch-
ing both the topside and underside sen-
sor areas at the same time.

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1-2. Opening, closing and locking the doors
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■Switching the door unlock function
It is possible to set which doors the entry function unlocks.
Turn the “ENGINE START STOP” switch OFF.
When the indicator on the key surface is turned off, press and hold
or for approximately 5 seconds while pressing on
the key.
The setting changes each time an operation is performed, as shown below.
(When changing the setting continuously, release the buttons, wait for at least
5 seconds, and repeat .)
For vehicles equipped with an alarm:
To prevent unintended triggering of the alarm, unlock the doors
using the wireless remote control and open and close a door once
after the settings have been changed. (If a door is not opened
within 60 second after is pressed, the doors will be locked
again and the alarm will automatically be set.)
In case that the alarm is triggered, immediately stop the alarm.
(→P. 11 0 )
STEP 1
STEP 2
STEP 2
Multi-information
display
(TFT type only)
Unlocking function Beep
Hold the driver’s door han-
dle to unlock only the
driver’s door.
Exterior: Beeps three
times
Interior: Pings once
Hold the front passenger’s
door handle to unlock all
doors.
Hold either front door han-
dle to unlock all doors.
Exterior: Beeps twice
Interior: Pings once
STEP 3

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1-2. Opening, closing and locking the doors
1
Before driving
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■Battery-saving function
In the following circumstances, the entry function is disabled in order to pre-
vent the vehicle and electronic key batteries from discharging.
●When the entry function has not been used for 2 weeks or more
●When the electronic key has been left within approximately 3 ft. (1 m) of
the vehicle for 10 minutes or more
The system will resume operation when...
●The vehicle is locked using the door handle lock switch.
●The vehicle is locked/unlocked using the wireless remote control function
(→P. 4 5 ) o r t h e m e c h a n i c a l k e y. ( →P. 4 6 3 )
■Electronic key battery depletion
●The standard battery life is 1 to 2 years. (The battery becomes depleted
even if the electronic key is not used.) If the smart key system or the
wireless remote control function does not operate, or the detection area
becomes smaller, the battery may be depleted. Replace the battery when
necessary. (→P. 3 9 3 )
●If the battery becomes low, an alarm will sound in the cabin when the
engine stops. (→P. 4 0 )
●To avoid serious deterioration, do not leave the electronic key within 3 ft.
(1 m) of the following electrical appliances that produce a magnetic field.
•TVs
• Personal computers
• Recharging cellular phones or cordless phones
•Tablelamps

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1-2. Opening, closing and locking the doors
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■To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the
key may not be detected correctly and the system may not operate properly.
(The alarm may go off accidentally, or the door lock prevention may not func-
tion.)
■Note for the entry function
●Even when the electronic key is within the effective range (detection
areas), the system may not operate properly in the following cases.
• The electronic key is too close to the window or outside door handle,
near the ground, or in a high place when the doors are locked or
unlocked.
•Theelectronickeyisnearthegroundorinahighplace,ortoocloseto
the rear bumper center when the back door is locked or unlocked.
• The electronic key is on the instrument panel, floor or in the glove box
when the engine is started or “ENGINE START STOP” switch modes
are changed.
●Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio wave
reception conditions, it may be detected by the antenna outside the cabin
and the door will become lockable from the outside, possibly trapping the
electronic key inside the vehicle.
●As long as the electronic key is within the effective range, the doors may
be locked or unlocked by anyone.

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1-2. Opening, closing and locking the doors
1
Before driving
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●Even if the electronic key is not inside the vehicle, it may be possible to
start the engine if the electronic key is near the window.
●The doors may unlock or lock if a large amount of water splashes on the
door handle, such as in the rain or in a car wash when the electronic key
is within the effective range. (The doors will automatically be locked after
approximately 60 seconds if the doors are not opened and closed.)
●If the key is kept near the vehicle while it is being washed, water applied
to a door handle may cause the door to lock and unlock repeatedly. In
this event, place the key in a location 6 ft. (2 m) or more from the vehicle,
taking care not to lose the key.
●If the key is inside the vehicle while it is being washed, water applied to a
door handle may cause a buzzer to sound. In this event, locking all doors
will cause the buzzer to stop sounding.
●It may not be possible to lock the doors if the sensor area is covered by
mud, ice, snow etc. In this event, try locking again after cleaning the
area, or lock by touching the sensor area on the underside of the door
handle.
●Gripping the door handle when wearing a glove may not unlock or lock
the door.
●If the wireless remote control is used to lock the doors when the elec-
tronic key is near the vehicle, there is a possibility that the door may not
be unlocked by the smart key system. (Use the wireless remote control to
unlock the doors.)
●A sudden approach to the effective range or door handle operation may
prevent the doors from being unlocked. In this case, return the door han-
dle to the original position and check that the doors unlock before pulling
the door handle.