Trek RIDE+ User manual

Electric Bicycle
OWNER’S MANUAL
BENUTZERHANDBUCH
GEBRUIKERSHANDLEIDING
LE MANUEL DU PROPRIÉTAIRE
IT IS IMPORTANT TO READ THE WARNINGS AND INSTRUCTIONS IN THIS MANUAL BEFORE RIDING YOUR NEW BICYCLE.
LESEN SIE SÄMTLICHE WARNHINWEISE UND ANWEISUNGEN IN DIESER BEDIENUNGSANLEITUNGVOR DER ERSTEN FAHRT MIT
IHREM NEUEN BIKE GRÜNDLICH DURCH.
H ET IS BELANGRIJK DE WAARSCHUWINGEN EN INSTRUCTIES IN DEZE HANDLEIDING TE LEZEN VÓÓR U MET UW NIEUWE FIETS RIJDT .
IL EST IMPORTANT DE LIRE LES MISES EN GARDE ET INSTRUCTIONS CONTENUES DANS CE MANUEL AVANT D’UTILISER VOTRE
NOUVEAU VÉLO.
epowered by
Active Line, Cruise

Robert Bosch GmbH
Bosch eBike Systems
72703 Reutlingen
GERMANY
www.bosch-ebike.com
0 276 001 SAI(2014.07) T / 156
eniLevitcAeniLevitcA
TURBO
SPORT
TOUR
ECO
OFF
MPH
KM/H
Reichweite
AMM
PMWH
MIN
MPH
KM /H
RESET
TURBO
SPOR T
S
TOUR
E C O
OF F
MP H
KM /H
Reich
weite
AMM
PMWH
MIN
MPH
KM
/H
Drive Unit | Intuvia |
PowerPack 300 | PowerPack 400 | Charger
0275 007 030|0275007032|1270020906 |
0 275 007 509|0275007510|0275007513|0275007514 | 0 275 007907
en
de Originalbetriebsanleitung
Original instructions
nl Oorspronkelijke gebruiksaanwijzing
fr Notice originale
es Puedes consultar este manual traducido en tu idioma en www.trekbikes.com
da For dansk manual gå da venligst til www.trekbikes.com
sv Översättning av denna manual i ditt eget språk hittar du på www.trekbikes.com
Tämän ohjeen löydät omalla kielelläsi osoitteesta www.trekbikes.com
it Puoi trovare la versione italiana di questo manuale sul sito www.trekbikes.com
no Du nner denne manualen på norsk på www.trekbikes.com


0 276 001 SAI | (16.7.14) Bosch eBike Systems
2|
TURBO
SPORT
TOUR
ECO
OFF
MPH
KM/H
Reichweite
AMM
PMWH
MIN
MPH
KM/H
RESET
TURBO
SPORT
S
TOUR
ECO
OFF
MPH
KM/H
Reichweite
AMM
PMWH
MIN
MPH
KM
/H
TURBO
SPORT
TOUR
ECO
OFF
MPH
KM/H
Reichweite
AMM
PMWH
MIN
MPH
KM/H
3
2
1
78
9
d
b
c
a
f
g
h
i
e
6
5
4

| 3
Bosch eBike Systems 0 276 001 SAI | (16.7.14)
ECO
MPH
KM/H
Reichweite
KM/H
RESET
ECO
MPH
KM/H
Reichweite
KM
/H
17
13
14 11
12
18
5
–
17 mm
10
4
3
15
16
BA

0 276 001 SAI | (16.7.14) Bosch eBike Systems
4|
A1
C1
A9
C6
C7
A8
A6
A5
A5
A7
A2
C7 C6
A4
A3
A3
A4
A6

| 5
Bosch eBike Systems 0 276 001 SAI | (16.7.14)
A8
A5
A6
A9
A1
A2
A5
A6
A7
7°
D
C

0 276 001 SAI | (16.7.14) Bosch eBike Systems
6|
eBike de Bosch. D’ autres batteries risqueraient d’éclater et de causer des blessures corporelles et des dommages.
Ne pas remplacer la connectique car un risque d’incendie ou de choc électrique pourrait en résulter.
Pour un fonctionnement sûr, reportez-vous au manual. Risque de choc électrique. Utiliser en lieu sec
uniquement. A utiliser uniquement avec les batteries des systèmes d’assistance électrique
ATTENTION
Otras baterías podrían reventar, causando lesiones personales y daños. No reemplace el ensamblaje del enchufe,
ya que el resultado puede ser riesgo de incendio o sacudidas eléctricas.
Para un funcionamiento con seguridad, ver el manual. Peligro de sacudida eléctrica. Utilice
solamente en lugares secos. Cargar únicamente baterías de sistemas eBike de Bosch.
PRECAUCION
assembly as risk of fire or electric shock may result.
For safe operation see manual. Risk of electric shock. Dry location use only. Charge only batteries of
the Bosch eBike Systems. Other batteries may burst causing personal damage. Do not replace the plug
WARNING
eBike Battery Charger 36-4/230
Active/Performance Line
0 275 007 907
Made in PRC
Robert Bosch GmbH, Reutlingen
Input: 230V 50Hz 1.5A
Output: 36V 4A
C2
C1
C3
C4
C5

| 7
Bosch eBike Systems 0 276 001 SAI | (16.7.14)
A3
C5
C6
A8
C6 A2
C3
C2
A4
F
E

0 276 001 SAI | (16.7.14) Bosch eBike Systems
8|
C5
C5
A2
A8
C7
C7
C6
C6
G

Robert Bosch GmbH
Bosch eBike Systems
72703 Reutlingen
GERMANY
www.bosch-ebike.com
0 276 001 SAI (2014.07) T / 156
Active Line Active Line
TURBO
SPORT
TOUR
ECO
OFF
MPH
KM/H
Reichweite
AMM
PMWH
MIN
MPH
KM/H
RESET
TURBO
SPORT
S
TOUR
ECO
OFF
MPH
KM/H
Reich
weite
AMM
PMWH
MIN
MPH
KM
/H
Drive Unit | Intuvia |
PowerPack 300 | PowerPack 400 | Charger
0 275 007 030 | 0 275 007 032 | 1 270 020 906 |
0 275 007 509 | 0 275 007 510 | 0 275 007 513 | 0 275 007 514 | 0 275 007 907
en Original instructions

Important to read before the fIrst rIde
The most important points for you to do
1. Even if you have ridden a bicycle for years, it is important for every person to read the general
“Bike Owner’s manual” and the specific “RIDE+ Owner’s manual” carefully before you
ride on the new RIDE+ bicycle.
• Both manuals contains detailed information and useful suggestions about your new bicycle.
• Make sure that you understand the proper use, maintenance, and disposal of the components of
the electrical system of your new RIDE+ bicycle.
2. Think about safety. Your safety and that of other road users is very important.
• Do not ride the electric bike without the battery pack. The battery pack must be on the bike while
riding, else the bike has no lights when needed.
• Do not misuse the electric bike by riding it without a saddle. Some bikes have a quick release on
the seat post. If the saddle gets stolen, it may lead to hazardous situations when still riding on the
electric bike without a saddle.
• Check your bike for normal operation, loose parts and defects before riding. If you find any
problem, visit your bike dealer for repairs before riding.
• Be aware that other road users do not expect that an electric bike can ride faster than a normal
bike. Riding faster also increases the risk of accidents.
• Do not ride abusively. Only ride in the use conditions specified for your bike.
Condition 1 (paved roads with tires staying on the ground) is valid for RIDE+ City/Trekking
bikes, condition 3 (rougher surfaces, tires momentarily NOT on the ground ) is valid for RIDE+
Mountain bikes. Please refer to the general Bicycle Owner’s manual for more detailed information.
• Do not over load the rear rack. The maximum allowable weight for the rear rack on RIDE+ bikes
is 20 kg for bikes with a rear rack battery pack and 25 kg for bikes with a down tube battery.
3. The electric system of your new bicycle needs special attention.
• Do not clean your electric bicycle with a high pressure washer. Any electric system is sensitive
for moisture. High pressure water might ingress in connectors or other parts of the electric system.
• Handle your battery pack with care. Do not drop or impact the battery pack. Mishandling of the
battery pack could lead to severe damage or over-heating. In an extremely rare case, a battery
pack that has been severely impacted or otherwise mishandled could potentially catch fire.
If you suspect damage to your battery pack, visit your dealer immediately for inspection.
4. Maintain the battery pack as instructed in the RIDE+ Owner’s manual.
Failure to follow these instructions may result in damage to your battery pack and may require
battery pack replacement:
• Only charge the battery pack with the included Bosch charger.
• When not using the battery pack for a longer period, charge it to approx. 60 % (3 to 4 LEDs lit
on the charge-control indicator). Check the charge condition after 6 months. When only one
LED of the charge-control indicator lights up, recharge the battery pack again approx. 60 %.
• It is not recommended to have the battery pack connected permanently to the charger.
• When the battery pack is stored discharged (empty) for longer periods, it can become damaged
despite the low selfdischarging and the battery-pack capacity may be strongly reduced.

• Store the battery pack in a dry, well-ventilated location. Protect the battery pack against moisture
and water.
• Under unfavourable weather conditions, it is recommended e.g. to remove the battey pack from
the bike and store it in an enclosed location until being used again.
• The battery pack can be stored at temperatures between -10°C and +60°C. For a long battery
pack life, however, storing the battery pack at room temperature of approx. 20°C is of advantage.
• Take care that the maximal storage temperature is not exceeded. As an example, do not leave the
battery pack in a vehicle in summer and store it out of direct sunlight.
• It is recommended to not store the battery pack on the bike.
5. Be careful when transporting a RIDE+ bike.
• An E-bike is heavier than a normal bike. If transporting on a vehicle, be aware of the maximum
load capacity of the vehicle’s roof, towing hook and/or of the applied bike carrier. Refer to the
manual of the vehicle and bike carrier for details.
• Remove the controller, battery pack and, if present, panniers from the bicycle and store them
elsewhere in the vehicle during the drive.
• Always respect local laws about transportation of a(n electric) bicycle.
• Because Li-Ion battery packs of this size and power are considered ‘Dangerous goods, class 9’
when transporting, regulations may restrict the transport of separate Li-Ion batteries in some
places. The restrictions apply to most airlines and some trucking companies. But, if you intend to
ship or travel with your complete RIDE+ bike (with installed battery pack), the regulations
are less strict. Make sure to check ahead with your airline or carrier, before booking your trip, if it
is allowed to travel with your complete RIDE+ bike.
6. Visit your dealer on a regular basis for maintenance of your new bike.
• Your dealer has the right knowledge and equipment to maintain your RIDE+ bike.
• If you have questions about your new RIDE+ bicycle, ask your dealer!
Getting the most from your RIDE+ Bicycle

English–1
0 276 001 SAI | (16.7.14) Bosch eBike Systems
Drive Unit Cruise/
On-board computer Intuvia
Safety Notes
Read all safety warnings and all instruc-
tions. Failure to follow the warnings and in-
structions may result in electric shock, fire
and/or serious injury.
Save all safety warnings and instructions for future
reference.
The term “battery pack” used in these operating instructions, ir-
respectiveofmodel,refers both to standardbatterypacks (bat-
tery packs with holder on the bike frame) and to rack-type bat-
tery packs (battery packs with holder in the rear rack/carrier).
Do not open the drive unit yourself. The drive unit is
maintenance-free and must be repaired only by quali-
fied experts and only with original spare parts. This will
ensurethat the safety of the drive unitismaintained.Unau-
thorisedopening of the drive unit willvoidwarranty claims.
All components mounted to the drive unit and all other
components of the eBike drive (e.g., the chainwheel,
chainwheel seat, pedals) may be replaced only with
identical components or components specifically ap-
provedforyoureBikeby thebicyclemanufacturer.This
protects the drive unit against overload and damage.
Remove the battery pack from the eBike before begin-
ning work (e.g. inspection, repair, assembly, mainte-
nance, work on the chain, etc.) on the eBike, transport-
ing it by car or plane, or storing it. Unintentional
activation of the eBike system poses a risk of injury.
TheeBikesystemcanswitchitself on when theeBikeis
pushed backwards.
The push-assistance function may only be used when
pushing the eBike. Danger of injury when the wheels of
the eBike do not have ground contact while using the push-
assistance function.
Use only original Bosch battery packs approved for
your eBike by the manufacturer. Using other battery
packs can lead to injuries and pose a fire hazard. When us-
ing other battery packs, Bosch shall not assume any liabil-
ity and warranty.
Do not make any modifications to your eBike systemor
fit any other products which would be suitable for in-
creasing the performance of your eBike system. This
normally reduces the lifetime of the system and risks dam-
age to the drive unit and the bike. There is also a risk of los-
ingtheguaranteeandwarrantyclaimsonthebikeyouhave
purchased. By handling the system improperly you are al-
so endangering your safety and that of other road users,
thus running the risk of high personal liability costs and
possibly even criminal prosecution in the event of acci-
dents attributable to manipulation.
Please observe all national regulations on registering
and using eBikes.
Please read and observe the safety warnings and in-
structionsenclosedintheoperating instructions of the
battery pack as well as in the operating instructions of
your eBike.
Product Description and
Specifications
Intended Use
The drive unit is intended exclusively for your eBike and may
not be used for other purposes.
The eBike is intended for use on paved paths. It is not permit-
ted for use in competition.
Product Features (see page 2–3)
The numbering of the components shown refers to the illus-
trations on the graphic pages at the beginning of the manual.
All illustrations of bike parts except for the drive unit, on-
board computer including operating unit, speed sensor and
the corresponding holders are schematic and may differ on
your eBike.
1Display-function button “i”
2Bike lights button
3On-board computer
4Holder for on-board computer
5On/Off button for on-board computer
6“RESET”button
7USB port
8Protective cap of USB port
9Drive unit
10 Operating unit
11 Display-function button “i” on the operating unit
12 Decrease assistance level/scroll down button “–”
13 Increase assistance level/scroll up button “+”
14 Push-assistance button “WALK”
15 Lock latch for on-board computer
16 Locking screw for on-board computer
17 Speed sensor
18 Spoke magnet of the speed sensor

English–2
Bosch eBike Systems 0 276 001 SAI | (16.7.14)
Display elements of on-board computer
aDrive unit assistance indicator
bAssistance-level indicator
cLight indicator
dText indication
eValue indication
fSpeed indication
gShift recommendation: higher gear
hShift recommendation: lower gear
iBattery charge-control indicator
Technical Data
Assembly
Inserting and removing the battery pack
Forinserting and removingtheeBike battery packin/from the
eBike, please read and observe the battery pack operating in-
structions.
Inserting and removing the on-board computer
(see figure A)
To insertthe on-board computer 3, slide it from the front into
the holder 4.
To remove the on-board computer 3, press the lock latch 15
and slide the on-board computer toward the front out of the
holder 4.
Remove the on-board computer when you park the
eBike.
It is possible to secure the on-board computer against remov-
al in the holder. To do so, remove the holder 4from the han-
dlebars. Put the on-board computer in the holder. Screw the
locking screw 16 (thread M3, 8 mm long) from below into the
threadprovidedin the holder. Mount theholder back onto the
handlebars.
Checking the Speed Sensor (seefigure B)
The speed sensor 17 and its spoke magnet 18 must be
mounted in such a manner that the spoke magnet, after a turn
of the wheel, moves past the speed sensor with a clearance of
at least 5 mm, yet no more than 17 mm.
Note: If the distance between speed sensor 17 and spoke
magnet 18 is too small or too large, or if the speed sensor 17
is not properly connected, the speed indication fwill fail, and
the eBike drive unit will operate in emergency mode.
In this case, loosen the screw of the spoke magnet 18 and fas-
ten the spoke magnet tothe spoke in such a manner that it runs
past the mark of the speed sensor at the correct clearance. If
the speed is still not being indicated in the speed indication f
after this, please contact an authorised bicycle dealer.
Operation
Initial Operation
Requirements
The eBike system can only be activated when the following
requirements are met:
– A sufficiently charged batterypack is inserted (see battery
pack operating instructions).
– The on-board computer is properly inserted in the holder
(see “Inserting and removing the on-board computer”,
page English–2).
– The speed sensor is connected properly (see “Checking
the Speed Sensor”, page English–2).
Drive Unit Drive Unit
Article number 0 275 007 030
0 275 007 032
Rated continuous output W250
Torque at drive, max. Nm 48
Rated voltage V36
Operating temperature °C –5...+40
Storage temperature °C –10...+50
Degree of protection IP 54 (dust and splash
water protected)
Weight, approx. kg 4
On-board computer Intuvia
Article number 1 270 020 906
Max. charging current,
USB connection mA 500
Charging voltage,
USB connection V5
Operating temperature °C –5...+40
Storage temperature °C –10...+50
Charging temperature °C 0...+40
Degree of protection IP 54 (dust and splash
water protected)
Weight, approx. kg 0.15
Bosch eBike system uses FreeRTOS (see www.freertos.org)
Bike lights*
Rated voltage V6
Power output
–Frontlight
–Rearlight W
W8.4 0.6
* Not possible via theeBike battery pack in allcountry-specific versions,
depending on the statutory regulations

English–3
0 276 001 SAI | (16.7.14) Bosch eBike Systems
Switching the eBike System On/Off
Options for switching on the eBike system:
– If the on-board computer is already switched on when you
insert it into the holder, then the eBike system will be
switched on automatically.
– When the on-boardcomputer andthe eBike battery pack
are inserted, briefly press the On/Off button 5of the on-
board computer.
– When the on-board computer is inserted, press the On/Off
button of the eBike battery pack (see battery pack operat-
ing instructions).
The drive is activated as soon as you step on the pedals (ex-
cept when in the push aid feature, see “Switching the Push-
assistance mode On/Off”, page English–4). The motor out-
put depends on the settings of the assistance level on the on-
board computer. As soon asthe system is activated, “Active
Line” will appear briefly on the display.
As soon as you stop pedaling when in normal operation, or as
soon as you have reached a speed of 25 km/h, the assistance
fromtheeBikedriveisswitched off.The drive is automatically
re-activated as soon you start pedaling again and the speed is
below 25 km/h.
Options for switching off the eBike system:
– Press the On/Off button 5of the on-board computer.
– Switch the eBike battery pack off by its On/Off button (see
battery pack operating instructions).
– Remove the on-board computer out of its holder.
If no power is drawn from the drive unit for about 10 minutes
(e.g. because the eBike is not moving), the eBike system will
shut down automatically to save energy.
Displays and configurations of the on-board
computer
Energy supply of the on-board computer
If the on-board computer is in the holder 4, a sufficiently
charged battery pack is inserted in the eBike and the eBike
system is turned on, then the on-board computer is powered
by the battery pack of the eBike.
If the on-board computer is removed from the holder 4, the
energy is supplied via an internal battery pack. If the internal
batterypackisweakwhentheon-boardcomputerisswitched
on, “Attach to bike” will appear in text indication dfor 3 s.
The on-board computer will then turn off again.
To charge the internalbattery pack,putthe on-board comput-
er back in the holder 4(when a battery pack is inserted in the
eBike). Switch the eBike battery pack on by its On/Off button
(see battery pack operating instructions).
You can also charge the on-board computer via the USB port.
Open the protective cap 8. Connect the USB port 7of the on-
board computer via a suitable USB cable to a standard USB
charger or the USB port of a computer (5 V charging voltage,
max. 500 mA charging current). “USB connected” will ap-
pear in text indication dof the on-board computer.
Switching on/shutting down the on-board computer
Toswitchontheon-boardcomputer, brieflypress the On/Off
button 5. The on-board computer can also be switched on
when it is not inserted in the holder (if the internal battery
pack is sufficiently charged).
To switch off the on-boardcomputer, pressthe On/Off but-
ton 5.
If the on-board computer is not inserted in the holder, it auto-
matically switches off after 1 minute to save energy if no but-
ton is pressed.
If you do not use your eBike for a prolonged period of
time, remove the on-board computer from its holder.
Store the on-board computer in a dry environment at room
temperature. Regularly recharge the on-board computer’s
battery pack.
Battery Charge-control Indicator
The battery charge-control indicator idisplays the charge lev-
el of the eBike battery pack, not that of the on-board comput-
er’s internal battery pack. The charge level of the eBike bat-
tery pack can also be checked on the LEDs of the battery pack
itself.
On indicator i,each bar ofthe battery pack symbol is equiva-
lent to a capacity of approx. 20 %:
The LEDs of the charge-control indicator on the
battery pack extinguish. The capacity for assisting
the drive has been used up, and assistance is gently switched
off. The remaining capacity is made available for the lighting
and the on-board computer. The indicator flashes.
The capacity of the eBike battery pack is enough for about
2 hoursoflighting.Thisdoesnot account forotherconsumers
(e.g.automatic gearbox,chargingexternaldevicesattheUSB
port).
If the on-board computer is removed from the holder 4, the
last displayed battery charge level is saved.
Setting the Assistance Level
On the operating unit 10 you can set how much the eBike
drive assists you while pedalling. The assistance level can be
changed at any time, even while cycling.
Note:For individualversions,it ispossiblethattheassistance
level is pre-set and cannot be changed. It is also possible that
less assistance levels are available for selection than listed
here.
The eBike battery pack is fully charged.
The eBike battery pack should be recharged.

English–4
Bosch eBike Systems 0 276 001 SAI | (16.7.14)
The following assistance levels (max.) are available:
–“OFF”:Themotorassistanceisswitchedoff,theeBikecan
be operated as a normal bicycle through pedaling.
–“ECO”: Effective assistance at maximum efficiency for
maximum cruising range
–“TOUR”:Uniformassistance, for touring with long cruising
range
–“SPORT”: Powerful assistance for sportive riding off road
as well as for urban traffic
–“TURBO”: Maximum assistance, supporting highest ca-
dence for sportive riding
To increase the assistance level, press the “+” 13 button on
theoperatingunit untilthedesiredassistance levelappearsin
the display b. To decrease the assistance level, press the
button“–”12.
The requested motor outputis displayed in indicator a. The
maximum motor output depends on the selected assistance
level.
When the on-board computer is removed from the holder 4,
the last indicated assistance level is stored; the motor-output
indicator aremains empty.
Switching the Push-assistance mode On/Off
The push-assistance feature makes it easier to push the
eBike. The speed in this function depends on the set gear and
cannot exceed 6 km/h (max.). The lower the set gear, the low-
er the speed in the push-assistance function (at full output).
The push-assistance function may only be used when
pushing the eBike. Danger of injury when the wheels of
the eBike do not have ground contact while using the push-
assistance function.
To activate the push-assistance function, press and hold the
“WALK” button 14 on the operating unit. The eBike's drive is
activated.
The push assistance is switched off if one of the following
occurs:
– you release the “WALK” 14 button,
– the wheels of the eBike are blocked (e.g. by actuating the
brakes or impacting against an obstacle),
– the speed exceeds 6 km/h.
Back-pedalling function (optional)
For bikes with back-pedalling function, the pedals rotate
when the push aid is switched on. If the rotating pedals are
blocked, the push aid switches off.
Switching bike lights on/off
In the model in which the lighting is powered by the eBike sys-
tem,thefrontand rear lights canbeswitchedon andoffatthe
same time via the on-board computer with button 2.
When the lighting is switched on “Light on” appears and
when the lighting is switched off “Light off” appears for ap-
prox. 1 s in text indication d. The lighting symbol cis dis-
played when the light is on.
Switching the bike light on and off has no effect on the back
lighting of the display.
Speed and Distance Indication
The speed indication falways displays the current speed.
The following functions are available in the function indica-
tion (combination of text indication dand value indication e):
–“Clock”: Current time
–“Max. Speed”: Maximum speed achieved since the last
reset
–“Avg. Speed”: Averagespeed achieved since the last
reset
–“Trip time”: Trip time since the last reset
–“Range”: Estimated range of the available battery-pack
charge (for constant conditions such as assistance level,
route profile, etc.)
–“odometer”: Display of the total distance travelled with
the eBike (cannot be reset)
–“Distance”: Distance covered since the last reset
To switch between display functions, press button “i” 1on
the on-board computer or button “i” 11 on the operating unit
repeatedly until the required function is displayed.
To reset “Distance”, “Trip time” and “Avg. Speed”, switch
to any of the three functions and then press and hold the
“RESET” button 6until the indication is set to zero. This also
resets the values of the other two functions.
To reset the “Max. Speed”, switch to this function and then
pressandholdthe“RESET”button6until theindicationisset
to zero.
To reset “Range”, switch to this function and then press the
“RESET” 6button until the display is resetto the value of the
factory setting.
If the on-board computer is removed from the holder 4,allval-
ues of the features are saved and can still be displayed.
Displaying/Adapting Basic Settings
The basic settings can be displayed and changed regardless
of whether the on-board computer is inserted in the holder 4
or not.
To access the basic settings menu, press and hold the
“RESET” button 6and the “i” button 1until “Configuration”
is displayed in text indication d.
To switch between the basic settings, press button “i” 1on
the on-board computer repeatedly until the required basic set-
ting is displayed. If the on-board computer is inserted in the
holder4,youcanalsopress button “i”11on the operatingunit.
Assistance Level Assistance Factor*
“ECO” 40 %
“TOUR” 100 %
“SPORT” 150 %
“TURBO” 225 %
* The motor output can vary for individual versions.

English–5
0 276 001 SAI | (16.7.14) Bosch eBike Systems
Tochangethebasic settings, presstheOn/Offbutton5next
to indication “–”to reduce or scroll down, or the lighting but-
ton 2next to indication “+” to increase or scroll up.
If the on-board computer is inserted in the holder 4, it is also
possible to change using buttons “–”12 and “+” 13 on the
operating unit.
To exit the function and save a changed setting, press the
“RESET” button 6for 3 s.
The following basic settings are available:
–“clock”: The current time can be set here. Pressingand
holding the setting buttons fast-forwards the setting
speed.
–“wheelcircum.”: You can change this value pre-set by the
manufacturer by ± 5 %. This value is displayed only when
the on-board computer is in the holder.
–“English”: You can change the language of the textindica-
tions. You can choose between German, English, French,
Spanish, Italian, Dutch and Danish.
–“unit km/mi”: The speed and distance canbe displayed
either in kilometres or miles.
–“time format”: The time can be displayed either in the
12 hour or 24 hour format.
–“Shift recom. on/off”: You can switch the indication of a
shift recommendation on and off.
–“power-on hours”: Indicates the total travel duration with
the eBike (not changeable).
–“Displ. vx.x.x.x”: This is the software version of the
display.
–“DU vx.x.x.x”: This is the software version of the drive
unit. This value is displayed only when the on-board com-
puter is in the holder.
–“Bat vx.x.x.x”: This is the software version of the battery
pack. This value is displayed only when the on-board com-
puter is in the holder.
Error Code Indication
The components of the eBike system are continuously and au-
tomatically monitored. When an error is detected, the respec-
tive error code is indicated in text indication d.
Press any button on the on-board computer 3or on the oper-
ating unit 10 to return to the standard indication.
Depending on the type oferror, the drive unit is automatically
shutoff,if required. Continued travel withoutassistancefrom
thedrive unit is possibleatanytime.However,havetheeBike
checked before attempting new trips.
Trouble-shooting actions may be performed by the
owner except those explicitly noted as “Contact your
Bosch eBike dealer”.
Code Cause Corrective Measure
410 One or more buttons of the on-board
computer are blocked. Check if any buttons are blocked, e.g. from dirt or debris. Clean the buttons, if required.
414 Connection problem of the operating
unit Have connections and contacts checked.
418 One or more buttons of the operating
unit are blocked. Check if any buttons are blocked, e.g. from dirt or debris. Clean the buttons, if required.
422 Connection problem of the drive unit Have connections and contacts checked.
423 Connection problem of the eBike
battery pack Have connections and contacts checked.
424 Communication error among the
components Have connections and contacts checked.
426 Internal time-out error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
430 internal battery pack of the on-board
computer is empty Charge the on-board computer (in the holder or via the USB port)
440 Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
450 Internal software error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
490 Internal error of the on-board
computer Have the on-board computer checked
500 Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.

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Bosch eBike Systems 0 276 001 SAI | (16.7.14)
502 Bike lighting error Check the light and the associated wiring. Restart the system. If the
problem persists, contact your Bosch eBike dealer.
503 Error of the speed sensor Restart the system. If the problem persists, contact your Bosch eBike
dealer.
510 Internal sensor error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
511 Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike
dealer.
530 Battery pack error Switch off the eBike, remove the eBike battery pack and reinsert the
eBike battery pack. Restart the system. If the problem persists, contact
your Bosch eBike dealer.
531 Configuration error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
540 Temperature error The eBike is outside of the permissible temperature range. Switch off the
eBikesystemand allow the driveunittoeither cool down or heat up tothe
permissible temperature.Restart the system. If the problem persists,
contact yourBosch eBike dealer.
550 An improper load was detected. Remove load. Restart the system. If the problem persists, contact your
Bosch eBike dealer.
602 Internal battery pack error while
charging Unplug the charger from the battery pack. Restart the eBike system. Plug the charger into the battery pack.If the problem persists, contact your
Bosch eBike dealer.
602 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
603 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
605 Battery pack temperature error The eBike is outside of the permissible temperature range. Switch off the
eBikesystemand allow the driveunittoeither cool down or heat up to the
permissible temperature.Restart the system. If the problem persists,
contact yourBosch eBike dealer.
605 Battery pack temperature error while
charging Unplug the charger from the battery pack. Allow the battery pack to cool. If the problem persists, contact your Bosch eBike dealer.
606 External battery pack error Check the wiring. Restart the system. If the problem persists, contact
your Bosch eBike dealer.
610 Battery pack voltage error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
620 Charging error Replace the charger. Contact your BoscheBike dealer.
640 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike
dealer.
655 Multiple battery pack errors Switch off the eBike system. Remove the battery pack and reinsert it.
Restart the system. If the problem persists, contact your Bosch eBike
dealer.
656 Software version error Contact your Bosch eBike dealer so that he can perform a software
update.
No display Internal error of the on-board
computer Restart your eBike system by switching it off and back on.
Code Cause Corrective Measure

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0 276 001 SAI | (16.7.14) Bosch eBike Systems
Power Supply of External Devices via
USB Connection
With the USB connection, it is possible to operate and charge
most devices whose power supply is possible via USB (e.g.,
various mobile phones).
Prerequisite for charging is that the on-board computer and a
sufficiently charged battery pack are inserted in the eBike.
Open the protective cap 8of the USB port on the on-board
computer.ConnecttheUSBconnectionofthe external device
to the USB port 7on the on-board computer using a standard-
compliant Micro A/Micro B USB 2.0 cable. Using a USB cable
that is not standard-compliant or a cable/adapter combina-
tion can lead to damage to the on-board computer.
Notes on Riding with the eBike System
When does the eBike Drive Unit Operate?
The eBike drive unit assists you when riding, as long as you
stepintothe pedals. Without pedaling, there is noassistance.
The motor output always depends on the amount of your ped-
aling power.
Whenapplyinglesspedalingpower,theassistanceorsupport
will be lower than when applying a lot of pedaling power. This
applies independent of the assistance Level.
TheeBikedriveautomaticallyswitchesoffatspeedsin excess
of 25 km/h. When the speed falls below 25 km/h, the drive is
automatically available again.
An exception applies to the push-assistance function, in
which the eBike can be pushed at low speed without pedal-
ling. The pedals may also rotate when the push assistance is
used.
The eBike can also be ridden as a normal bicycle without as-
sistance at any time, by either switching off the eBike system
or setting the assistance level to “OFF”. The same applies
when the battery pack is empty.
Interaction of the eBike System with the Bicycle Gears
The bicycle gears should be used as with a normal bicycle,
even with eBike motor assistance (please observe the operat-
ing instructions of your eBike).
Independent of the type of gearing, it is recommended to
briefly interrupt the pedaling while changing gears. This
makes changing gears easier and reduces the wear of the
drive train.
By selecting the right gear, you can increase the speed and
range with the same pedaling effort.
For this reason, follow the shift recommendations provided
by indications gand hon your display. If indication gis dis-
played, you should shift to a higher gear with lower cadence.
Ifindicationhisdisplayed, youshouldselectalower gearwith
higher cadence.
Gathering First Experience
It is recommended to gather first experience with the eBike
away from roads with heavy traffic.
Try out the different assistance levels. As soon as you feel
safe, you can participate in traffic with the eBike as with any
other bicycle.
Test the operating range of your eBike under different condi-
tions before planning longer and more challenging rides.
Influences on the Operating Range
The operating range depends on many factors, such as:
– Assistance level,
– Gear-switching behaviour,
– Bicycle tyres and tyre pressure,
– Age and condition of the battery pack,
– Route profile (inclines) and road or path conditions (road
or path surface),
– Head wind and ambient temperature,
– Weight of the eBike, rider and equipment/luggage.
For this reason, it is not possible to precisely predict the
range before commencing a trip. General rules:
–Forthesamemotoroutputofthe eBikedriveunit:Theless
power or force that you have to bring about to reach a cer-
tain speed (e.g. through optimal use of the gears),the less
energy the eBike drive unit will consume, and the greater
the range for a battery-pack charge.
–Thehigherthe assistance level under otherwise same con-
ditions, the lower the range.
Careful Handling of the eBike
Pleaseobservetheoperatingand storagetemperaturesofthe
eBikecomponents.Protectthedriveunit,on-boardcomputer
and battery against extreme temperatures (e.g. from intense
sunlight without adequate ventilation). The components (es-
pecially the battery pack) can become damaged through ex-
treme temperatures.