Tricity Bendix TRB 25 SW User manual

2223 217-83
TRB 25 SW
FRIDGE-FREEZER
OPERATING AND INSTALLATION
INSTRUCTIONS
Tricity Bendix, 55-77 High Street, Slough, Berkshire SL1 1DZ
Consumer care telephone number……0 705 950950
©Electrolux plc 2006

2
IMPORTANT SAFETY INFORMATION
Installation
• This appliance is heavy. Care shoul be taken when
moving it.
• It is angerous to alter the specifications or attempt
to mo ify this pro uct in any way.
• Care must be taken to ensure that the appliance
oes not stan on the electrical supply cable.
Important: if the supply cable is amage , it must
be replace by a special cable available from your
local Service Force Centre.
• Any electrical work require to install this appliance
shoul be carrie out by a qualifie electrician or
competent person.
• Parts which heat up shoul not be expose .
Whenever possible, the back of the appliance
shoul be close to a wall but leaving the require
istance for ventilation as state in the installation
instructions.
• The appliance shoul be left for 2 hours after
installation before it is turne on, in or er to allow
the refrigerant to settle.
Child Safety
• Do not allow chil ren to tamper with the controls or
play with the pro uct.
• Keep all packaging well away from chil ren.
General Safety
This appliance contains hydrocarbons in its
cooling unit; maintenance and recharging must
therefore only be carried out by authorized
technicians.
Take utmost care when handling your appliance
so as not to cause any damages to the cooling
unit with consequent possible fluid leakages.
•The appliance must not be located close to
cookers, radiators or boilers.
•Avoid prolonged exposure of the appliance to
direct sunlight.
•Do not use other electrical appliances (such as
ice cream makers) inside of refrigerating
appliances.
During Use
• This appliance is esigne for omestic use only,
specifically for the storage of e ible foo stuffs.
• Frozen foo must NOT be re-frozen once it has
thawe out.
• Do not place carbonate or fizzy rinks in the
freezer.
• Do not remove items from the freezer if your
han s are amp/wet, as this coul cause skin
abrasions or frost/freezer burns.
• Ice lollies can cause ‘frost/freezer burns’ if
consume straight from the freezer.
• Manufacturers’ storage recommen ations shoul
be strictly a here to. Refer to relevant
instructions.
• The cooling plate or refrigerate freezer shelves
in this appliance contain channels through which
the refrigerant passes. If these are puncture this
will cause substantial amage to the appliance
an result in foo loss. DO NOT USE SHARP
INSTRUMENTS to scrape off frost or ice. Un er
NO circumstances shoul soli ice be force off
the lining or shelves. Soli ice shoul be allowe
to thaw, when efrosting the appliance. See
Defrost Instructions.
Maintenance and Cleaning
• Switch off an unplug the appliance before
carrying out any cleaning or maintenance work.
Servicing
• This pro uct shoul be service by an authorise
engineer an only genuine spare parts shoul be
use .
• Un er no circumstances shoul you attempt to
repair the machine yourself. Repairs carrie out
by inexperience persons may cause injury or
serious malfunctioning. Refer to your local
Service Force Centre an always insist on
genuine spare parts.
At the end of the Appliance
Life
• When isposing of your appliance, use an
authorise isposal site.
• Remove the plug an ensure that any locks or
catches are remove , to prevent young chil ren
being trappe insi e.
It is most important that this instruction book should be retained with the appliance for future
reference. Should the appliance be sold or transferred to another owner, or should you move house and
leave the appliance, always ensure that the book is left with the appliance in order that the new owner
can get to know the functioning of the appliance and the relevant safety information.
This information has been provided in the interest of safety. You MUST read it carefully before installing
or using the appliance.

3
CONTENTS
Instructions for the User
Important Safety Information 2
Operation 4
Before use 4
Setting the temperature 4
The freezer compartment 4
Freezing fresh foo 4
Frozen foo storage 5
Thawing 5
Making ice cubes 5
Fresh foo refrigeration 5
Normal operating soun s 5
Movable shelves 6
Positioning the oor shelves 6
Freezing Calen ar 6
Health and Safety Guidelines 7
Maintenance and Cleaning 8
Internal cleaning 8
External cleaning 8
When the appliance is not in use 8
Changing the light bulb 8
Defrosting 8
Something Not Working 10
Service and Spare Parts 11
Customer Care 11
Guarantee Conditions 12
Instructions for the
Installer
Technical specification 13
Installation 14
Positioning 14
Rear spacers 14
Electrical Connection 15
Door Reversal 16
Disposal of old Appliances
The symbol on the pro uct or on its packaging
in icates that this pro uct may not be treate as
househol waste. Instea it shall be han e over to
the applicable collection point for the recycling of
electrical an electronic equipment. By ensuring this
pro uct is ispose of correctly, you will help prevent
potential negative consequences for the environment
an human health, which coul otherwise be cause
by inappropriate waste han ling of this pro uct. For
more etaile information about recycling of this
pro uct, please contact your local city office, your
househol waste isposal service or the shop where
you purchase the pro uct.

4
OPERATION
Before using
Remove all securing tapes. Wash insi e the
appliance with lukewarm water an bicarbonate of
so a (5 ml to 0.5 litre of water).
Do not use soap or detergent as the smell may
linger. Dry thoroughly.
Setting the temperature
The temperature insi e the refrigerator is regulate
by a thermostat with 6 temperature positions an an
“OFF” (O) position.
Position 1 = minimum col ness
Position 6 = maximum col ness
Turn the thermostat ial to the require position.
The intermediate position is usually the most
suitable (3-4).
The thermostat setting can vary as the temperature
insi e the refrigeration compartment epen s on the
following factors:
– room temperature
– how often the oor is opene
– how much foo is store
– position of the appliance
Important
During prolonge perio s of abnormally hot weather,
if the thermostat is set on too high a number, the
cooling system may operate continuously an the
fri ge cooling plate may not efrost. Turning the knob
to a lower number will cause the automatic
efrosting to resume.
Low Room Temperature Switch
To ensure that the appliance is working efficiently
when the room temperature rops below 16°C, the
switch (A) mounte next to the thermostat control
shoul be switche on.
No amage can be cause by leaving the switch in
this position for any perio of time (see page 10 Low
ambient operation). However shoul the temperature
rise above 16°C remember to turn the switch off
again.
A - Low Room Temperature Switch
D710
A
Freezing fresh food
It is not necessary to a just the thermostat setting
when freezing fresh foo . Depress the ambient
switch at least 24 hours before loa ing foo to be
frozen.
In any 24 hours you can freeze up to 6 kg.
Place foo to be frozen in the bottom rawer of the
freezer as this is the col est part.
Important
In the event of a power cut the foo in the freezer will
not be affecte if the power cut is short an if the
freezer is full. Do not open the oor. Shoul the foo
begin to thaw, it must be consume quickly an must
not be re-frozen .
The freezer compartment
The four-star freezer compartment is suitable for
storage of commercially frozen foo an for freezing
fresh foo s.

5
Normal Operating Sounds
• You may hear faint gurgling or bubbling soun s
when the refrigerant is pumpe through the coils
or tubing at the rear, to the cooling
plate/evaporator or to the fixe freezer shelves.
• When the compressor is on, the refrigerant is
being pumpe roun , an you will hear a whirring
soun or pulsating noise from the compressor.
• A thermostat controls the compressor, an you
will hear a faint ’click’ when the thermostat cuts in
an out.
Fresh food refrigeration
To obtain the best performance, o not store warm
foo or evaporating liqui s in the refrigerator; o
cover or wrap the foo , particularly if it has a strong
flavour.
Do not cover the shelves with any protective
material, such as paper, car boar or plastic, which
may obstruct the air circulation through them.
To help you use your refrigerator correctly, here are
some more useful hints:
Raw meat (beef, pork, lamb & wil fowl): wrap in
polythene bags an place on top of the sala
crispers.
Meat can only be stored safely in this way for
one or two days at the most.
Fruit & vegetables: these shoul be thoroughly
cleane an place in the bottom sala crispers.
Butter & cheese: these shoul be place in special
airtight containers or wrappe in aluminium foil or
polythene bags to exclu e as much air as possible.
Milk bottles: these shoul have a cap an shoul be
store in the bottle rack on the oor.
Making ice cubes
The appliance is provi e with one or more trays for
ice-cubes trays.
Fill the tray(s) 3/4 full to give the ice space to expan
an place them in the freezer compartment.
To release the ice cubes simply give the tray a slight
twist.
Do not use sharp or metallic instruments to remove
the trays from the freezer.
Thawing
Frozen or frozen foo , prior to being use , can be
thawe in the fri ge or at room temperature
epen ing on the time available. Small foo items
may even be cooke from frozen; in this case
cooking will take longer.
Any frozen foo which is allowe to thaw acci entally
shoul either be eaten as soon as possible or thrown
away. Alternatively, if the foo is uncooke an has
not been completely efroste it can be cooke an
then refrozen.
Meat, fish an fruit shoul be thawe in the
refrigerator compartment an small pieces of meat
can even be cooke while still frozen, but you must
ensure that it is thoroughly cooke through.
Vegetables shoul be irectly immerse in boiling
water; rea y-cooke ishes can be place irectly in
the oven in their aluminium wrapping.
A microwave oven is particularly suitable for thawing
any type of frozen or eep-frozen foo : follow the
oven instructions, particularly regar ing the
placement of aluminium wrapping or containers in
the oven.
Defrosted cooked food must never be refrozen.
Frozen food storage
When first starting-up or after a perio of use, before
putting the pro ucts in the freezer compartment let
the appliance run for at least two hours on the
col est setting, then turn the thermostat knob to the
normal opertion position.
To obtain the best performance from this appliance,
you shoul :
if large quantities of foo are to be store , remove all
rawers an baskets from appliance an place foo
on cooling shelves.
Pay careful attention not to excee loa limit state
on the si e of the upper section (where applicable).
Do not excee the storage perio in icate by the
manufacturer.
Finally, o not open the oor frequently or leave it
open longer than is absolutely necessary.
Important
Do not put carbonate liqui s, (fizzy rinks etc.), in
the freezer compartment.
Ice Iollies, if consume imme iately after removal
from the freezer, can cause low temperature skin
burns.
Do not remove items from the freezer if your han s
are amp/wet, as this coul cause skin abrasions or
“frost/freezer burns”.
16
Door reversal directions
1. Disconnect from the electricity supply.
2. Remove all loose items, inclu ing foo , store foo
in a cool place.
3. Remove the ventilation grill (D).
4. Unscrew the bottom hinge (E).
5. Remove the freezer oor by releasing it from the
mi le hinge (H).
6. Unscrew the mi le hinge.
7. Sli e out the fri ge oor from pin (G), unscrew
the latter an then screw it own into the hinge
provi e on the opposite si e, after having
remove the small plugs which shoul then be
fitte on the opposite si e.
8. Refit the fri ge oor an replace the mi le hinge
to the left han si e.
9. Replace the oor an bottom hinge (E) on the
opposite si e.
10.Remove the plug (F) from the ventilation grill (D)
an replace it on the opposite si e. Re-assemble
the ventilation grill (D).
The oors can be aligne by a justung the mi le
hinge, with help of a tool, after having slackene the
two screws.
After having reverse the opening irection of the
oors check that all the screws are properly
tightene an that the magnetic seal a heres to the
cabinet.
Attention
After completion of the oor reversing operation,
check that the oor gasket a heres to the cabinet. If
the ambient temperature is col (i.e. in Winter), the
gasket may not fit perfectly to the cabinet. In that
case, wait for the natural fitting of the gasket or
accelerate this process by heating up the part
involve with a normal hair ryer.
H
I
I
I
E
F
D
F
F
F
G

6
Movable shelves
The walls of the refrigerator have runners so that
shelves can be positione as esire .
Positioning the door shelves
To permit storage of foo packages of various sizes,
the oor shelves can be a juste in height.
To o this procee as shown in the iagram:
Gra ually pull the shelf in the irection of the arrows
until it comes free, then reposition as require .
D040
Freezing Calendar
10 - 1 210 - 1 210 - 1 210 - 123-63-63-63-63-41-2
The symbols show ifferent types of frozen goo s.
The numbers in icate storage times in months for the appropriate types of frozen goo s.Whether the upper or lower
value of the in icate storage time is vali epen s on the quality of the foo s an pre-treating before freezing.
15
Electrical connections
Any electrical work require to install this appliance
shoul be carrie out by a qualifie electrician or
competent person.
WARNING: THIS APPLIANCE MUST BE
EARTHED.
The manufacturer declines any liability should
this safety measure not be observed.
If the plug that is fitte to your appliance is not
suitable for your socket outlet, it must be cut off an
the appropriate plug fitte .
Remove the fuse from the cut off plug.
The cut off plug shoul then be ispose of to
prevent the hazar of shocks in case it shoul be
plugge into a 13amp socket in another part of your
home.
Important
The wires in the mains lea are coloure in
accor ance with the following co e:
Green and Yellow - Earth
Blue - Neutral
Brown - Live
If you fit your own plug, the colours of the wires in
the mains lea of your appliance may not correspon
with the markings i entifying the terminals in your
plug, procee as follows:
Connect the Green an Yellow (earth) wire to the
terminal in the plug which is marke with the letter
«E» or the earth symbol or coloure green an
yellow.
Connect the blue (neutral) wire to the terminal in the
plug which is marke with the letter «N» or coloure
black.
Connect the brown (live) wire to the terminal in the
plug which is marke with the letter «L» or coloure
re .
D207
GREEN & YELLOW 13 AMP. FUSE
BROWN
CORD CLAMP
BLUE
13 AMP
The plug moul e onto the lea incorporates a fuse.
For replacement, use a 13amp BSI362 fuse. Only
ASTA or BSI approve fuses shoul be use .
The plug must not be use if the fuse cover/carrier is
lost. The cover/carrier is in icate by the coloure
insert at the base of the plug.
A replacement cover/carrier must be obtaine from
your local Tricity Ben ix Service Force Centre.
This appliance complies with the E.E.C. Directive
No. 87/308 of 2.6.87 relative to radio interference
suppression.
This appliance complies with the following
E.E.C. Directives:
- 73/23 EEC of 19.2.73 (Low Voltage Directive)
an subsequent mo ifications;
- 89/336 EEC of 3.5.89 (Electromagnetic
Compatibility Directive) an subsequent
mo ifications.
Please ensure that when the appliance is
installed it is easily accessible for the engineer in
the event of a breakdown.

7
Because of consumer demand, preservatives
have been removed from many pre-prepared
foods.This together with the changes in
shopping habits to a once-a-week shop, mean
that safe handling and storage of food is even
more important than ever.
The following tips should help you to ensure that
the food in your home is in as perfect condition
as possible.
• Keep the time between buying chille foo an
placing it in your fri ge as short as possible. Tests
showe that the temperature of 1 litre of orange
juice rose to 22°C in an hour between the
supermarket an home. It then took 11 hours to
get own to 7°C in the refrigerator.
• Keep the refrigerator oor close as much as
possible.
• Do not push foo together too much, try to allow
air to circulate aroun each item.
• Cool cooke foo as quickly as possible but o
NOT place in the refrigerator until cool. (Leave
foo in a cool place in or er that it can then be
put in the refrigerator as soon as possible).
• Do NOT mix raw an cooke meat, they must be
in separate containers. Take care not to let the
meat juices rip onto other foo . If the meat oes
rip, remove everything an clean thoroughly.
• Do not store foo uncovere .
• The best way to efrost foo is to put it in the
refrigerator to thaw slowly.
• Remove suspect foo from your refrigerator an
clean (refer to “Maintenance an Cleaning”).
• Never allow spillages to ry an har en.
• Ensure that foo place in the freezer is ate
an labelle an use in ate or er to ensure
that foo is consume at its best.
• It is important that foo is use before its “best
before” ate.
• Store eggs in the egg rack provi e in the
refrigerator oor. Discar any broken or chippe
eggs.
• Regularly check the refrigerator oor seal to
ensure that it is clean an free from ebris.
• Always wash your han s with soapy water an
ry them with a clean towel before han ling foo .
• Keep work surfaces clean an avoi cross
contamination by not using the same work
surface or knife, without washing them thoroughly
in between.
• The fresh foo s to be frozen must be fresh an of
the best quality.
• The size of each pack shoul be small enough to
ensure that it is use in one go. Small packs
freeze more quickly an uniformly an give better
results.
• Frozen foo , once thawe , must not be refrozen.
Lean foo keeps better an longer than fatty foo ,
salt re uces the storage time.
• Wrap the foo in polythene or aluminium freezing
bags or foil so that they a here to the foo an
provi e an airtight seal.
• Packaging which is swollen or has traces of
refrozen water roplets on the pack coul in icate
that the pro uct has not been kept at a suitable
temperature an that it may have lost its original
quality. Partially thawe foo must not be
refrozen, it must be consume within 24 hours.
Never excee the storage times in icate .
• Never place hot foo , bottles or cans of fizzy rink
in the freezer as they may explo e. Containers
with a li must not be fille to the brim.
• Do not open the oor or place extra fresh foo in
the freezer next to foo which is alrea y frozen as
this coul cause the temperature of the frozen
foo to rise an its quality an storage life to
re uce.
HEALTH AND SAFETY GUIDELINES
14
INSTALLATION
Positioning
This appliance shoul only be installe at a location
where the ambient temperature correspon s to the
climate classification in icate on the rating plate,
which is locate at the left on the insi e of the
appliance.
The following table shows which ambient
temperature is correct for each climate classification:
SN +10°C to + 32°C
N +16°C to + 32°C
ST +18°C to + 38°C
T +18°C to + 43°C
It shoul be locate in a ry atmosphere, out of
irect sunlight an away from extreme temperature
e.g. not next to a boiler or ra iator, or in a very col
room e.g. an outhouse, where the temperatures may
fall below 10°C (50° F). If these temperatures are
excee e i.e. col er or warmer, then the appliance
may not operate correctly.
You shoul also ensure that air can circulate freely
aroun the back an the top of the cabinet. There
must also be at least 100 mm (4”) istance between
the top of the cabinet an any overhanging kitchen
furniture (A). I eally, the appliance shoul not be
positione beneath overhanging furniture (B).
There shoul also be a gap of 25 mm either si e of
the appliance. Do not obstruct the space
un erneath.
Rear spacers
The plastic bag containing all relevant
ocumentation also contains two spacers to be fitte
into special holes in the back of the appliance.
Fit the spacers into the holes, taking care to ensure
that the arrow (A) is positione as shown in the
iagram. Then turn them through 45° (arrow (A)
vertical) until they lock into place.
DO NOT install in places with restricte ventilation.
A just the level of the appliance by screwing out the
a justable foot, or feet, at the bottom of the cabinet
using your fingers or a tool (see figure).
D200
NP002
100 mm10 mm
10 mm
AB
Warning
IF YOU ARE DISCARDING AN OLD APPLIANCE
THAT HAS A LOCK OR CATCH ON THE DOOR,
YOU MUST ENSURE THAT IT IS MADE
UNUSABLE TO PREVENT YOUNG CHILDREN
BEING TRAPPED INSIDE.
PR60
A
45°
Important
It must be possible to isconnect the appliance from
the mains power supply; the plug must therefore be
easily accessible after installation.
Depen ing upon the position which you choose for
your appliance, you may wish to reverse the way in
which the oor opens. To o this, refer to instructions
on “Door reversal irections” paragraph.

8
Defrosting
Refrigerator
The refrigerator automatically efrosts every time the
compressor stops. The water is ischarge , via the
pipe, into a tray locate at the back of the appliance
above the compressor, where it evaporates.
Important
To avoi efrost water overflowing into the fri ge,
perio ically clean the water ischarge hole in the
centre of the V shape rip collector at the back of
the refrigerator compartment behin the fruit an
vegetable rawer. Use the efrost cleaner provi e
which you will fin alrea y inserte into the
ischarge hole.
D037
MAINTENANCE AND CLEANING
External cleaning
Many proprietary kitchen surface cleaners
contain chemicals that can attack/damage the
plastics used in this appliance. For this reason it
is recommended that the outer casing of this
appliance is only cleaned with warm water with a
little washing-up liquid added.
An accumulation of ust will affect the performance
of the appliance an cause excessive electricity
consumption.
You MUST ensure that the appliance is switche
OFF.
Once or twice a year ust the con enser (black grill)
an the compressor at the back of the appliance,
with a brush or vacuum cleaner, see figure.
PR259
Before any maintenance or cleaning work is carrie
out, DISCONNECT the appliance from the
ELECTRICITY supply.
Internal cleaning
Clean the insi e an accessories with warm water
an bicarbonate of so a (5ml to 0.5 litre of water).
Rinse an ry thoroughly.
NEVER USE DETERGENTS, ABRASIVE
POWDERS, HIGHLY PERFUMED
CLEANING PRODUCTS OR WAX
POLISHES, TO CLEAN THE INTERIOR AS
THESE WILL DAMAGE THE SURFACE AND
LEAVE A STRONG ODOUR.
Changing the light bulb
Shoul the interior light fail to work, first switch off
the appliance an isconnect from the electricity
supply, then replace the bulb as follows;
Unscrew the light cover an then pull it outwar by
pressing as shown in the figure. Unscrew the bulb
an replace it with one of the same power (the
maximum power is shown on the light iffuser)
available from your nearest Service Force Centre.
Replace the light cover by sli ing it into its original
position an replacing the screw.
D411
When the appliance is not in use
When the appliance is not in use for long perio s,
isconnect from the electricity supply, empty all
foo s an clean the appliance, leaving the oors ajar
to prevent unpleasant smells.
13
TECHNICAL SPECIFICATIONS
DIMENSIONS
Height 150 cm
Wi th 55 cm
Depth 60 cm
POWER SUPPLY VOLTAGE AND FREQUENCY 220-240 V / 50 Hz
TOTAL POWER ABSORBED 120 W
AVERAGE DAILY UNITS ELECTRICITY * 0.95 kWh
GROSS CAPACITY
Fri ge 174 l
Freezer 61 l
NET CAPACITY
Fri ge 173 l
Freezer 57 l
STAR RATING
* This figure is base on stan ar test results in accor ance with European Stan ar EN 153.
Actual consumption will epen on how the appliance is use an where it is locate .

9
Remember to wash the efrost cleaner in hot soapy
water at regular intervals. Dry throughly before
replacing.
Freezer
When the frost has reache a thickness of up to
4mm it can be remove using the ice scraper
provi e with the appliance. During this operation it
is not necessary to isconnect the appliance from
the mains an remove the foo . Never use metal
tools for this operation.
For complete efrosting (once or twice a year)
procee as follows:
- turn the thermostat ial to the «OFF» position (O)
or isconnect the appliance from the mains.
- Remove any foo from insi e the freezer an
fri ge, wrap it in several sheets of newspaper an
store in a cool, ry place.
- Leave the oor open an insert the ice scraper
un er the channel in the centre of the lower part
of the appliance; place a low-si e container
beneath the scraper to collect the water (see fig.).
- Clean an ry thoroughly.
- Replace the scraper in one of the rawers .
- Reconnect the appliance to the mains or reset
the thermostat to a functioning position.
- After letting the appliance run for at least half an
hour, replace the previously remove foo into
the compartment.
Important
When efrosting the freezer, the fri ge is also
controlle by the thermostat an will not be
operational uring this perio . A temperature rise of
the frozen foo packs, uring efrosting, may
shorten their safe storage life.
Attention!
In the event of a power failure causing the
temperature within your freezer to rise, do not re-
freeze the food without checking its condition.
The following guidelines should assist you.
Ice-cream: once thawe shoul be iscar e .
Fruits & Vegetables: if soft shoul be cooke an
use up.
Breads & Cakes: can be re-frozen without anger.
Shellfish: shoul be refrigerate an use up
quickly.
Cooked Dishes: i.e. casseroles shoul be
refrigerate an use up.
Large Pieces of Meat: can be re-frozen provi ing
there are still ice crystals remaining within them.
Small Joints: shoul be cooke an can then be re-
frozen as cooke ishes.
Chicken: shoul also be cooke an re-frozen as a
cooke ish.
D068
Standard guarantee conditions
We, Tricity Ben ix, un ertake that if within 12 months of the ate of the purchase this Tricity Ben ix appliance or
any part thereof is prove to be efective by reason only of faulty workmanship or materials, we will, at our
option repair or replace the same FREE OF CHARGE for labour, materials or carriage on con ition that:
The appliance has been correctly installe an use only on the electricity supply state on the rating plate.
The appliance has been use for normal omestic purposes only, an in accor ance with the manufacturer’s
instructions.
The appliance has not been service , maintaine , repaire , taken apart or tampere with by any person not
authorise by us.
All service work un er this guarantee must be un ertaken by a Tricity Ben ix Service Force Centre. Any
appliance or efective part replace shall become the Company’s property.
This guarantee is in a ition to your statutory an other legal rights.
Home visits are ma e between 8.30am and 5.30pm Mon ay to Fri ay. Visits may be available outsi e these
hours in which case a premium will be charge .
Exclusions
This guarantee does not cover:
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
Costs incurre for calls to put right an appliance which is improperly installe or calls to appliances outsi e the
European Community (EC) or European Free Tra e Area.
Appliances foun to be in use within a commercial environment, plus those which are subject to rental
agreements.
Pro ucts of Tricity Ben ix manufacture which are not markete by Tricity Ben ix.
European Guarantee
The standard one year guarantee is for the same period and the same extent for labour and parts as
exists in the new country of use for this brand or range of products.
Customer Care Centre:
Ireland Dublin 353-1-4090752
If you shoul move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
The guarantee starts from the ate you first purchase your pro uct.
The guarantee is for the same perio an to the same extent for labour an parts as exists in the new country of
use for this bran or range of pro ucts.
This guarantee relates to you an cannot be transferre to another user.
Your new home is within the European Community (EC) or European Free Tra e Area.
The pro uct is installe an use in accor ance with our instructions an is only use omestically, i.e. a
normal househol .
The pro uct is installe taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, liste below, to give them etails of your
new home. They will then ensure that the local Service Organisation is aware of your move an able to look
after you an your appliances.
France Senlis [phone]
Germany Nürnberg [phone]
Italy Por enone [phone]
Swe en Stockholm [phone]
UK Luton [phone]
GUARANTEE CONDITIONS
12

10
SOMETHING NOT WORKING
Important: If you call out an engineer to a fault liste below, or to repair a fault cause by incorrect use or
installation a charge will be ma e, even if the appliance is un er guarantee.
Before contacting your local Service Force Centre, check the following points:
Low room operation
During prolonge perio s of low room temperatures,ie;10°C an lower, the compressor on single compressor
fri ge freezer can remain inoperative uring this time .
This is ue to the air temperature within the refrigerator compartment being maintaine at 6°C or un er thus not
calling the thermostat to energise the compressor .
Symptom
No power to the appliance
The light oes not come on
The temperature in the fri ge or freezer section is
too high
The freezer oor will not open
The compressor runs continously
Excessive frost an ice has built up
Noise
Water un er the sala crispers
Solution
Check there is power at the socket.
Check there is not a power cut by checking the
househol lights.
Check the fuse has not blown.
Ensure that the bulb is correctly fitte .
Replace the bulb if it has blown.
Check the oor light switch is not jamme .
Check the thermostat control knob in the fri ge is
turne to the correct setting relative to ambient
con itions.
Check the ambient temperature is within the
appliance’s operating limits, please refer to the
installation section in this instruction book.
Relocate the appliance if necessary.
Has oor just been opene ? If so leave for a few
minutes to allow the air pressure to equalise.
A just the thermostat control knob to give correct
temperature control. See “Setting the temperature”.
Check that the oors are close .
Large quantities of foo have recently been place in
the cabinet an /or oor is frequently opene .
Check that air ventilation is not obstructe .
Ensure the oors are not left open.
Check that nothing is preventing the oors from
closing.
Is the oor gasket intact an clean.
Has a vise perio ic efrosting been carrie out.
Refer to normal operating soun s.
Check the rain hole is not blocke . (see
Maintenance an Cleaning).
11
CUSTOMER CARE DEPARTMENT
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local
Tricity Ben ix Service Force Centre by telephoning:-
0870 5 929929
Your telephone call will be automatically route to the Service Force Centre covering your post co e area.
For the a ress of your local Service Force Centre an further information about Service Force, please visit the
website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have rea the etails un er the hea ing ‘Something Not
Working?
When you contact the Service Force Centre you will nee to give the following etails:
1. Your name, a ress an post co e
2. Your telephone number
3. Clear an concise etails of the fault
4. The mo el an serial number of the appliance (foun on the rating plate)
5. The purchase ate
For service in the Republic of Ireland contact
Tricity Ben ix
Long Mile Roa
Dublin 12
Telephone : [phone]
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
service calls.
For general enquiries concerning your Tricity Ben ix appliance or for further information on Tricity Ben ix
pro ucts, please contact our Customer Care Department by letter or telephone as follows:-
Customer Care Department
Tricity Ben ix Major Appliances
A ington Way
Luton
Be for shire
LU4 9QQ
08705 950 950 *
* calls to this number may be recor e for training purposes.
During a normal night time perio of approximately 8 hours a tra itional fri ge freezer can normally maintain the
frozen foo temperature but if the appliance is left for longer perio in a low ambient temperature the freezer will
efrost .
If, after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers shoul ensure that the above checks have been ma e as the engineer will make a
charge if the fault is not a mechanical or electrical break own.
Please note that proof of purchase is require for any in-guarantee service calls.
SERVICE AND SPARE PARTS