TriMark e-ASK User manual

e-ASK
electronic Access Security Keyless-entry
CAN Multiplex System
CAN Multiplex System
Installation & Instructions
(UM26 ~ 24324-02)

Table of Contents
Introduction .................................................................................. 1
Standard e-FOB Operation and Features .................................. 1
Cargo e-FOB Operation and Features........................................ 2
Non-doorbell e-PAD Operation and Features ........................... 2
Doorbell e-PAD Operation and Features ................................... 3
Locking Doors With Keypad....................................................... 3
Secure Operations..................................................................... 3
e-ASK CAN DIP Switch Configuration ...................................... 3
DIP Switches 1-3 ....................................................................... 4
DIP Switches 4-6 ....................................................................... 4
Keypad DIP Switch Setting Configurations................................ 4
Configuration A [SW 4 off / SW 5 off / SW 6 off]........................................... 4
Configuration B [SW 4 off / SW 5 off / SW 6 on]........................................... 4
Configuration C [SW 4 off / SW 5 on / SW 6 off]:.......................................... 4
Configuration D [SW 4 off / SW 5 on / SW 6 on]:.......................................... 5
Interior Switch DIP Switch Setting Configurations..................... 5
Configuration A [SW 4 off / SW 5 off / SW 6 off]:.......................................... 5
Configuration B [SW 4 off / SW 5 off / SW 6 on]:.......................................... 5
Configuration C [SW 4 off / SW 5 on / SW 6 off]:.......................................... 5
Configuration D [SW 4 off / SW 5 on / SW 6 on]:.......................................... 6
DIP Switch 7 .............................................................................. 6
DIP Switch 8 .............................................................................. 6
Additional Features...................................................................... 6
Dome/Porch Light Activation...................................................... 6
e-PAD Anti-tamper Deactivating Feature.................................. 6
e-GRAB Handle Lighting........................................................... 6
Trim Pot Variable Resistor......................................................... 7
Status LED................................................................................. 7
e-ASK Doorbell Mode................................................................ 7

Miscellaneous I/O Module Features .......................................... 7
Door Locking and Unlocking......................................................................... 7
Lock and Unlock Confirmation...................................................................... 8
Deactivate Lock Confirmation....................................................................... 8
Door Ajar Warning........................................................................................ 8
Alarm ............................................................................................................ 8
Timed Dome/Porch Light Activation ............................................................. 9
Compartment Light Activation....................................................................... 9
Auxiliary 1 Output Activation......................................................................... 9
Teaching Additional Transmitter FOBs...................................... 9
Teaching Keypad New Authority/Access Codes ......................11
Assign New Access Codes........................................................12
Troubleshooting...........................................................................13
Appendix A: Drawing and Wiring Tables.................................. I
Table 1: Connector and Pin Information I

Introduction
This manual provides the necessary information for the proper
installation and use of TriMark’s CAN e-ASK system including vehicle
module and keypad.
1
Standard e-FOB Operation and Features
Button Function
Lock Locks doors and arms security system.
Unlock Unlocks doors and disarms security system. Also
activates the dome light.
Panic Activates panic mode when pressed and held for 2
seconds.
*Auxiliary
Button
Auxiliary output. Possible assignment includes: interior/
exterior lighting, awning extension/retraction, gas cap
release, hood release, etc.

Non-doorbell e-PAD Operation and Features
The e-PAD is shipped with default authority and access codes. Unless
the OEM or dealer has changed default codes, the authority and
access codes are as follows:
Access code:
Authority code:
2
Cargo e-FOB Operation and Features
Button Function
Entry Lock Locks entry door and arms security system.
Entry Unlock Unlocks entry door and disarms security system.
Also activates the dome light.
Cargo Lock Locks cargo doors and arms security system.
Cargo Unlock Unlocks cargo doors and disarms security system.
Also activates compartment lights.
Note:
 The FOB transmitters and receiver are shipped programmed.
After making all necessary wiring connections (see Appendix A
for wiring information), the e-FOB system will function as shown.
 Only the unlocking function of the e-FOB remains while the
engine is running—other functions are deactivated.
Digit 1 Digit 2 Digit 3 Digit 4 Digit 5
1 / 2 3 / 4 5 / 6 7 / 8 9 / 0
Digit 1 Digit 2 Digit 3 Digit 4 Digit 5
7 / 8 7 / 8 7 / 8 7 / 8 7 / 8

Doorbell e-PAD Operation and Features
The e-PAD is shipped with default authority and access codes. Unless
the OEM or dealer has changed default codes, the authority and access
codes are as follows:
Access code:
Authority code:
Locking Doors With Keypad
Press and hold down the (1 / 2) or (1) button for 1-2 seconds. An
access code is not needed to lock the doors.
Secure Operations
Entering a valid 5-digit access code enables secure operation. After
entering an access code, the keypad is enabled for 5 seconds and a
6th button press and release initiates a secure operation, such as
unlocking the doors.
Note:
 The authority code does not allow for secure operations. It is only
used to assign access codes (see page 12 for information on
setting access codes).
 If an unassigned button or no button is pressed while the system
is enabled, the keypad reverts back to disabled state.
 The secure keypad operations are set depending on the system
configuration.
e-ASK CAN DIP Switch Configuration
Digit 1 Digit 2 Digit 3 Digit 4 Digit 5
1 2 3 4 4
Digit 1 Digit 2 Digit 3 Digit 4 Digit 5
4 4 4 4 4
3

4
DIP Switches 1-3:
The settings of DIP switches 1-3 define CAN address of the IO receiver
module. A unique address must be assigned when multiple modules
are used on a CAN network. If only one module is used on network
then all DIP switches should be set to ON position.
 DIP Switch 1: On
 DIP Switch 2: On
 DIP Switch 3: On
DIP Switches 4-6:
The setting of DIP switches 4-6 define configuration of the IO receiver
module. Each configuration provides different functionality for keypad
and interior switches. Most customers use default configuration D
setting. See configuration setting definitions.
Keypad DIP Switch Setting Configurations:
Entering a 5-digit access code enables the keypad. After entering the
access code, one must press and release a 6th digit to unlock specific
doors or perform an operation according to the following list.
Configuration A [SW 4 off / SW 5 off / SW 6 off]:
 Button (1 / 2) (1): Unassigned
 Button (3 / 4) (2): Unlocks all entry and compartment doors
 Button (5 / 6) (3): Unassigned
 Button (7 / 8) (4): Unassigned
 Button (9 / 0) (DB): Toggles Aux 1 output
Configuration B [SW 4 off / SW 5 off / SW 6 on]:
 Button (1 / 2) (1): Unlocks all entry door(s)
 Button (3 / 4) (2): Unlocks all entry and compartment doors
 Button (5 / 6) (3): Unassigned
 Button (7 / 8) (4): Unassigned
 Button (9 / 0) (DB): Toggles Aux 1 output
Configuration C [SW 4 off / SW 5 on / SW 6 off]:
 Button (1 / 2) (1): Unlocks all entry door(s)
 Button (3 / 4) (2): Unlocks all doors assigned to relay bank A
 Button (5 / 6) (3): Unlocks all doors assigned to relay bank B
 Button (7 / 8) (4): Unlocks all doors assigned to relay bank C
 Button (9 / 0): Unlocks all doors assigned to relay bank D

Configuration D [SW 4 off / SW 5 on / SW 6 on]:
 Button (1 / 2) (1): Unlocks all entry doors
 Button (3 / 4) (2): Unlocks all entry and compartment doors
 Button (5 / 6) (3): Unlocks all curb side compartment doors
(relay banks C-D)
 Button (7 / 8) (4): Unlocks all driver side compartment doors
(relay banks A-B)
 Button (9 / 0): Toggles Aux 1 output
Interior Switch Dip Switch Setting Configurations:
The following vehicle switch assignments of connector J1 define
functional assignment of interior switches. When the switch input is
grounded, its corresponding function is specified.
Configuration A [SW 4 off / SW 5 off / SW 6 off]:
1) J1 pin 1: Unassigned
2) J1 pin 2: Unassigned
3) J1 pin 9: Unassigned
4) J1 pin 10: Unlocks all doors
5) J1 pin 11: Lock all doors
6) J1 pin 12: Unassigned
Configuration B [SW 4 off / SW 5 off / SW 6 on]:
1) J1 pin 1: Lock all compartment doors (banks A-D)
2) J1 pin 2: Unlock all compartment doors (banks A-D)
3) J1 pin 9: Unlock entry door(s)
4) J1 pin 10: Unlock all doors
5) J1 pin 11: Lock all doors
6) J1 pin 12: Lock entry door(s)
Configuration C [SW 4 off / SW 5 on / SW 6 off]:
1) J1 pin 1: Unlock bank A
2) J1 pin 2: Unlock bank B
3) J1 pin 9: Unlock bank D
4) J1 pin 10: Unlock entry door(s)
5) J1 pin 11: Lock all doors
6) J1 pin 12: Unlock bank C
5

6
Configuration D [SW 4 off / SW 5 on / SW 6 on]:
1) J1 pin 1: Unlock curb-side compartment doors (banks C-D)
2) J1 pin 2: Unlock driver-side compartment doors (banks A-B)
3) J1 pin 9: Unlock entry door(s)
4) J1 pin10: Unlock all doors
5) J1 pin 11: Lock all doors
6) J1 pin 12: Lock entry door(s)
Note: Configuration D is the default.
DIP Switch 7:
The setting of DIP switch 7 defines the type of remote FOB transmitter,
either standard FOB or cargo FOB.
 Off: Standard FOB
 On: Cargo FOB
DIP Switch 8:
The setting of DIP switch 8 defines the type of CAN protocol, either RV-
C or SAE J1939.
 Off: RV-C
 On: SAE J1939
Additional Features
Dome/Porch Light Activation
The dome/porch light is activated for a timed duration (5-60 seconds)
whenever a keypad button is pressed or when system is unlocked from
FOB transmitter or vehicle switch. The time duration is dependent on
the trim pot setting. The dome/porch light is deactivated with starting
the engine or locking the entry doors.
e-PAD Anti-tamper Deactivating Feature
After repeated attempts to enter correct code (20 button presses
without enabling), the keypad enters an inactive mode that disables
buttons for 1 minute. This helps prevent undesired access by entering
random codes. No beep will sound with button press while the system
is disabled.
e-Grab Handle Lighting
The grab handle is lit continuously. The e-PAD back lighting is lit with a
button press and while training new access and authority codes.

Trim Pot Variable Resistor
The trim pot provides adjustable settings for timed outputs. Clock-
wise rotation increases activation time.
 Dome/porch light activation (5-60 second range).
 Auxiliary 1 output (0.5-5.0 minute range).
 Auxiliary 2 compartment lighting output (0.5-5.0 minute
range).
Note:
 Trim pot setting is updated every 30 seconds.
 Trim pot adjustment may not be observed immediately.
Status LED
LED flashes at power-up and can provide other troubleshooting
diagnostics codes.
e-ASK Doorbell Mode
The following procedure turns the keypad doorbell mode on or off.
The factory default is doorbell mode off.
1. Ground the yellow wire. The buzzer sounds for 3 seconds
and the keypad backlights will flash.
2. Press and hold the (5 / 6) (3) button for 5 seconds. The
keypad will chirp.
3. Press the (9 / 0) (doorbell) button to activate doorbell mode
or press the (1 / 2) (1) to deactivate doorbell mode.
4. A single chirp sounds followed by 1 beep for standard mode
activated and 2 beeps for doorbell mode activated.
5. If a TriMark vehicle I/O module is recognized on the CAN
network, it will be automatically updated to doorbell mode.
Miscellaneous I/O Module Features
Door Locking and Unlocking
A pulse output provides locking and unlocking operation to the entry
doors and the compartment doors (banks A-D). The locking and
unlocking pulses have opposite polarities. Locking and unlocking
operations are activated via e-PAD, e-FOB, and vehicle switch
inputs.
7

Lock and Unlock Confirmation
 Standard mode e-FOB: The headlights flash once and the horn
honks once with a lock command. On unlock, the headlights
flash twice.
 Cargo mode e-FOB: There is no unlock confirmation. The
headlights flash once and the horn honks once when either the
entry or compartment doors are locked. When both entry and
compartment doors are locked within 10 seconds, headlights
flash twice and the horn honks twice.
 Keypad: The headlights flash once with a lock command. On
unlock, the headlights flash twice.
 Locking and unlocking confirmation is deactivated while engine
is running.
Deactivate Lock Confirmation
The system defaults to confirmation ON with power-up. Horn and
headlight confirmation can be toggled off and on from the keypad.
1. Press and hold the (5 / 6) (3) button for 5 seconds until the
keypad beeps.
2. Enter the authority code. The buzzer stays on.
3. Hold the (1 / 2) (1) button for 5 seconds. A double-beep sounds.
4. The ON/OFF status of confirmation output (lights and horn) is
toggled.
Door Ajar Warning
A triple siren chirp sounds if any compartment or entry door is open
when the entry and compartment doors are locked (security input
grounded). If a door is open, the alarm is not armed.
Alarm
After locking all doors, the system is armed. In cargo mode, both the
entry door and compartment doors must be locked within 10 seconds to
set the alarm. The alarm is activated when any entry door or
compartment door is opened, or by grounding the extra security input.
The extra security input could be connected to a shock sensor, motion
sensor or other sensing device. When alarm is triggered, the siren is
continuously activated and headlights flash for 1 minute.
To deactivate alarm mode:
 Unlock all doors via e-FOB transmitter.
 Unlock system via e-PAD or vehicle switch.
 Start the engine.
8

Outputs Single Lock
Confirmation All Lock Confirmation Alarm
Siren Not used Not used 1 minute or when shut off
Horn 1 chirp 2 chirps Not used
Headlights 1 flash 2 flashes 1 minute or when shut off
9
Outputs Unlock
Confirmation Lock Confirmation Alarm
Siren Not used Not used 1 minute or when shut off
Horn 1 chirp 2 chirps Not used
Headlights 1 flash 2 flashes 1 minute or when shut off
The following table describes audio/visual activations at various
conditions in standard mode.
The following table describes audio/visual activations at various
conditions in cargo mode.
Timed Dome/Porch Light Activation
The dome/porch light is activated upon pressing any keypad button or
by unlocking entry door via e-FOB transmitter. The activation duration is
controlled via trim pot. Starting the engine or locking the doors
deactivates the light.
Compartment Light Activation
Compartment lights are activated upon unlocking compartment doors
(bank A-D) or toggling vehicle switch. The activation duration is
controlled via trim pot. Starting the engine deactivates the light.
Auxiliary 1 Output Activation
Standard Mode: With proper wiring and system configuration, Aux 1
output can be activated with Button on e-FOB transmitter, via keypad,
or toggled with vehicle switch. The activation duration is controlled via
potentiometer. Starting the engine deactivates the output.
Teaching Additional Transmitter FOBs
There are 2 ways that the receiver can be put into e-FOB learn mode.
The first requires that a CAN keypad be connected to the network. This
option allows the module to be put into train mode without accessing the
module. The 2nd option requires access to the module. Up to (10)

Option 1 (CAN keypad connected to network):
1. Hold the (5 / 6) (3) button of keypad for 5 seconds. The keypad
will beep and the LEDs will flash.
2. Enter authority code. The buzzer stays on.
3. Hold (9 / 0) (DB) for 5 seconds. A double-beep plays.
4. The receiver module is now in e-FOB learn mode. (The LED
under the receiver enclosure will be blinking rapidly).
5. Next press lock button of each transmitter to be trained. (LED
stays solid for 2 seconds as each one is trained.) Press the
transmitter button for 0.5-2.0 seconds. A three second delay
must occur between each transmitter.
6. After 60 seconds of e-FOB button inactivity, or by simply
pressing any key on the keypad, 4 beeps will sound and the
module will return to normal operation.
Option 2 (no CAN keypad connected to network):
1. Remove power from module.
2. Move DIP switches 4-6 to the “ON” position.
3. Connect module to CAN network.
4. Connect power and GND to module (J1 P4,16 and J1 P7,19).
5. Wait about 5 seconds. LED will flash continuously.
6. Press any transmitter button for about 5 seconds until LED
pattern changes, then release. This trains the first transmitter.
7. Press any button of 2nd transmitter, LED pattern changes
immediately. This synchs the 2nd transmitter.
8. Repeat step 7 until all transmitters are trained.
9. Remove power from module.
10. Move DIP switches 4-6 to normal position and verify DIP
switches 1-3 are in proper position.
11. Reconnect power to module.
12. Verify that FOBs are synched to the CAN module. CAN module
needs to be connected to a valid CAN network (2+ modules on
network) or CAN must be disabled to verify functionality.
Note:
 Up to 10 transmitters can be synched with a module. If a 11th
transmitter is added an earlier transmitter becomes invalid.
 All transmitters must be trained together. Putting the module into
train mode erases all previous FOBs.
10

Teaching Keypad New Authority / Access
Codes
When you assign a new authority code, you delete the existing
authority code and all access codes.
Note: The authority code you assign following these instructions also
becomes an access code saved to the (1 / 2) (1) button.
1. Connect yellow learn wire of keypad to ground. There will be
three-second beep.
2. Enter a new five-digit code—this will be your access and
authority code.
3. Enter the new code again.
4. The code is stored in position one.
Note: The existing code will only be erased if a new code is
assigned.
Important: Authority and access codes should not be the same. If
someone figures out an access code and discovers it to be an
authority code as well, they can then create their own access code
and gain entrance to your vehicle.
The authority code should be changed from the default when the
vehicle is sold. All keypads are shipped with the same default code.
Note:
 The authority code is to be controlled by individuals (owners of
vehicle, fleet manager, etc.) who manage the distribution of
access codes to vehicle users.
 The authority code should be changed when the vehicle is
sold.
 The authority code does not enable secure functions (unlock
doors) it is only used to assign access codes.
The following area can be used to document the authority code:
11
Authority Code
Digit 1 Digit 2 Digit 3 Digit 4 Digit 5

Assign New Access Codes
With a valid authority code (see page 2 or 11), an access code can
be programmed with the following instructions.
1. Press the (5 / 6) (3) button for 5 seconds, the keypad will
beep. The backlighting LED of the keypad will flash indicating
the e-PAD learn mode.
2. Enter in the 5-digit authority code. Keypad will provide a long
beep that will stop after you have defined an access number.
3. Press and release the button that corresponds to the access
number. For example, press (1 / 2) (1) button for access #1
and press (3 / 4) (2) button for access #2. During this activity
you are defining 1 of 5 (4) access numbers. A subsequent
code will be assigned to this access #. The keypad will
provide a confirmation beep after this single button press.
4. Enter in your new 5-digit access code. The keypad will
provide three confirmation beeps.
5. Re-enter new access code. The keypad will provide four
confirmation beeps.
Repeat process to assign additional access codes.
Up to 5 (4) different access codes can be assigned at one time. As
additional access codes are defined, pre-existing access codes are
overwritten. For example, if a new access code is assigned for
access #3, the previous access #3 code is no longer valid.
The following area can be used to document the access code
assignments.
12
Access
#User Name Digit 1 Digit 2 Digit 3 Digit 4 Digit 5
1
2
3
4
5

Troubleshooting
CAN Error Diagnostic Codes:
Similar codes are used with CAN vehicle module and CAN keypad.
The keypad uses back lighting and buzzer for communicating codes
while the vehicle module uses D16 and D17 LEDs.
1. At power up the CAN module will attempt to claim its address on
the CAN bus. After this, it turns on both LEDs for 1 second.
This “long blink" of the LEDs communicates a CPU reset and why:
 One 1 second blink = normal power on
 Two 1 second blinks = watchdog timer reset the CPU (this
indicates a software bug)
 Three 1 second blinks = brownout reset. The power supply
fell below the 2.0V requirement.
2. After the long blinks, a series of "short blinks" indicate other errors
that may have occurred:
 Two short blinks = CAN bus error. This means there is an
electrical problem with the CAN bus (possibly a problem
with bus termination), or simply that the I/O module is the
only node attached to the bus. If the I/O module is the only
CAN unit on the network, the CAN communication must be
disabled.
 Three short blinks = the I/O module couldn't claim its CAN
address. This is probably because another I/O module on
the bus is set to the same function instance. This is
considered a fatal error so the I/O module will reset itself
and try again.
3. The keypad either provides one long beep followed by two(2)
short beeps or five(5) short beeps followed by a pause to indicate
a CAN bus error.
13

14
Disable CAN Communication (module):
1. Disconnect power from module.
2. Move dipswitches 4-6 to ON position.
3. Connect CAN-H to GND and CAN-L to +12V.
4. Power up system.
5. LED will light for 5 seconds and go off.
6. Disconnect power from module and CAN-H and CAN-L.
7. Move dipswitches 4-6 back to their original position.
8. Power up module.
Note:
 If the module is powered up while DIP switches 4-6 are ON,
CAN communication is enabled.
 If new FOBs are trained to a CAN-disabled module, the module
must be CAN-disabled again after the FOB train process is
complete.
Disable CAN Communication (keypad):
1. Disconnect power from keypad.
2. Connect yellow wire to GND.
3. Connect CAN-H to GND and CAN-L to +12V.
4. Power up system.
5. Keypad will beep 5 seconds and then provide 5 short beeps.
6. Disconnect power from keypad and CAN-H and CAN-L.
7. Disconnect yellow wire from GND.
8. Power up keypad.

15
Setting CAN Keypad Function Instance (location):
The following procedure sets the keypad’s CAN address and
identifies the keypad’s location within the vehicle. Each keypad
installed in a vehicle must have a unique location. The default
function instance is 0. The procedure for assigning keypad function
instance follows:
1. Ground the learn mode input (yellow wire). AMP connector
housing location 9 or loose. The buzzer will sound for 3
seconds and the keypad backlights will flash continuously ½
second on, ½ second off (note: backlighting can only be seen
when dark). Double beeps are provided upon any button press
while in learn mode.
2. Press and hold the (1 / 2) (1) button for 5 seconds. The
keypad will sound a beep.
3. Next press button to indicate which function instance this
keypad should be assigned:
4. Single beep sounds to confirm function instance change. Then
number of beeps are played indicating which function instance
is stored. E.g. 1 beep for function instance 0, 2 beeps for
function instance 1...5 beeps for function instance 4.
5. The keypad then resets out of learn mode. The CAN address
will be claimed with the new function instance.
Learn Input
(1 / 2) (1) = function instance 0 = Driver’s side
(3 / 4) (2) = function instance 1 = Passenger’s side
(5 / 6) (3) = function instance 2 = 3rd keypad
(7 / 8) (4) = function instance 3 = 4th keypad
(9 / 0) (DB) = function instance 4 = 5th keypad
Note: This step must be completed within 10 seconds.

Problem Description Possible Solution
e-FOB Hints
Button press does not provide
correct operation
Verify power to the I/O module and RF
receiver.
Re-teach the FOB transmitter to the
receiver. Ensure that only Lock button is
pressed while in learn mode.
No operation or intermittent
operation
Mount RF receiver away from enclosed
metal areas and fully extend antennae.
Check FOB transmitter battery voltage.
Batteries need to be changed every 1-2
years depending on usage.
One particular e-FOB function
does not work
Check wire connection of affected
function at RF module, wiring harness,
and I/O module.
e-PAD Hints
No response with button press Verify power to the I/O module.
Verify that keypad cable is connected.
(rest of system will function)
Access code is not recognized
Verify that code has not been changed.
Reassign keypad with instructions
starting on pages 11-12.
Confirm use of an access code, not the
authority code.
Key FOB works correctly,
keypad beeps, but no output Cycle power to I/O module
Unexpected, secure operation
occurs Verify DIP switches are set to correct configuration setting.
16

e-ASK I/O Module Hints
No response in any system
element Verify power to the I/O module.
Lights and panic mode do not
turn off with ignition start Verify that ignition input is wired
properly.
Verify that power to relay comes from
external relay power pin.
Cycle power to system. If condition
continues, replace relay.
Output relay latches on or off
17
This product has been manufactured with methods to ensure high
quality and to meet the high expectations of our customers. TriMark
warrants this product to be free from workmanship defects and will
remedy issues per TriMark’s warranty policy.
Remote transmitter FOBs, batteries, and other equipment subject to
normal ear and deterioration may need to be replaced periodically by
dealer and/or end user and are not covered by this warranty. TriMark
will not be liable for indirect, special, incidental or consequential
damages.
This system complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference and (2) This device must accept any interference
received including interference that may cause undesired operation.
Note: The manufacturer is not responsible for any radio or television
interference caused by unauthorized modification to this equipment.
Such modification could void the user’s authority to operate the
equipment.