Tunstall Lifeline 400 Operating instructions

Lifeline 400
programming guide
Part Number: D3707146B
0083-Lline 400 pro guide cover 28/6/04 11:47 AM Page 1

Page 1 of 30
Each Lifeline 400 is supplied with an ‘Installation and User Guide’. Please
ensure you are familiar with this prior to reading this guide.
This programming guide containsguidelines and examples of howto program
the Lifeline 400 for use in most situations.
The guide is split into the following sections:-
-PROGRAMMING OPTIONS ( page 2 )
-COMMON TASKS ( page 5 )
-OTHER TASKS ( page 7 )
-INTRUDER SYSTEM TASKS ( page 12 )
- FREQUENTLY ASKED QUESTIONS ( page 26 )
1. INTRODUCTION
PLEASE NOTE THAT LIFELINE 400 IS FOR USE WITH THE
TUNSTALL 869MHz EUROPEANSOCIALALARM
FREQUENCY RADIO TRIGGERS AND SENSORS ONLY.

Page 2 of 30
This section focuses on two methods for programming the Lifeline 400.
However, the Lifeline 400 can also be programmed from a control centre and
from a PC or laptop using the TAPIT( described in the ‘FrequentlyAsked
Questions’ ).
Please note that the word radio sensor is used throughout this guide and can
be interpreted asradio trigger, Amie+, Gem+, Fall Detector, PIR movement
sensor, or other telecare sensor.
2. PROGRAMMING OPTIONS

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Programming a radiosensor
This method is suitable for assigning and removing radio sensors. This can be
done with just the Lifeline 400, no other equipment is required.
•How to enter programming mode
‚How to exit programming mode
ƒHow to assign a radio sensor
FollowStep •to enter programming mode, then enter radio programming
mode by..
To assign further sensors, re-enter radio programming mode by repeating the
steps in this section i.e. press and hold cancel for 3 seconds followed by
‘activate the sensor’. A maximum of12 sensors maybe assigned. When
complete exit local programming as shown in step ‚
Brieflypress cancel
Press and
hold for 5 seconds
Slow
flash
ü
ü
Fully
lit
Press and
hold for 3 seconds
ü
Rapid
Flash
Activate
the
sensor

Page 4 of 30
How toProgramthe Lifeline 400 using a
Telephone.
This method allows access to Lifeline 400’s most common settings.
•Connect the telephone
‚Place the unit in local programming mode
ƒUse the telephone keypad to program the unit
Lift the handset ofthe telephone and keythe digits asdescribed for the
feature you wish to program. Note that although the Lifeline 400 can be
connected to the telephone line during programming it is not essential. The
examples found later in this guide will be ofthe format:-
PARAMETER NUMBER PARAMETER VALUE
Or will simplybe a 4 digit number known as a’ quick code’. A ‘quick code’ is a
convenient and quick wayto alter manysettings at once, for example make all
types ofalarm calls silent.
„Finally, exit local programming mode
Press and
hold for 5 seconds
Slow
flash
ü
Brieflypress cancel
ü
Fully
lit
*
*
*
Note-
When programming Lifeline400
disconnect smart boxes/modemsetc
so that there are noobstructions
betweenthetelephone andthe
Lifeline400.
These can be reconnected after
programmingiscompleted

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In the following sections, each setup isaccompanied with an icon to describe
the most appropriate programming method. Refer to the earlier section to
enter the particular programming mode indicated.
EmergencyTelephone Numbers
The ‘FrequentlyAsked Questions’ section at the backofthis manual covers
howto program more than two control centre orpersonal recipient numbers,
and why# is used before some telephone numbers.
Unit Identity
The unit identityis the unique number that identifies an individual Lifeline 400
when it makes a call to a control centre. Lifeline 400 units have a default of
995 which should be changed before installation. A maximum of 12 digits can
be used for the unit identity.
*
0
0
*
2
2
3
*
To set the 1st Emergencynumber to dial a control centre
with telephone number ‘
223’.
*
0
1
*
4
5
0
*
To set the 2nd Emergencynumber to dial a control centre
with telephone number
‘450‘.
*
0
0
#
6
6
3
*
To set the 1st Emergencynumber to dial a
Personal recipient with telephone number
‘636117’.
*
1
1
7
Tobe programmedusing a
telephone.
Remember..
Tobe programmedusing just
the Lifeline 400, noother
equipment required
( Page 4 ).
3. COMMON
TASKS
Parameter
number
Parameter
Value
*
*
*
*
0
2
*
3
0
0
*
To set the unit identityto 300.
*
0
2
*
1
0
2
*
To set the unit identityto 102505.
5
0
5

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Assigning Radio Sensors
Assignment of radio sensors was described on page 3 earlier in this guide.
When a sensor is assigned, the Lifeline 400 detects the sensor type and
automaticallyamends its settings - this is a newfeature of Lifeline 400.
Testing Sensors
Once a sensor has been assigned then it is recommended that it is tested.
This can be done by using a ‘walk test’ mode or bysimplyraising an alarm
from the sensor.
The ‘walk test’ mode is activated by simply placing the unit in programming
mode. Once in programming mode the Lifeline 400 will beep each time it
receives a signal from any ofits assigned sensors. Note the sensor must be
assigned to the LL400 before a ‘walk test’ can be performed. This test is
useful for range testing.
Removing a single Sensor
Removing all Sensors
This step removes all radio sensors that are assigned to the unit. Thiswould
onlybe done if there was uncertaintyas to which sensors were registered to a
particular unit or a sensor had been mis-placed or the unit is simplybeing
returned to stock.
Press and hold
down the volume
button for 10
seconds using a
suitable pencil or
pen. A beep will be
heard when all
sensors have been
removed.
3
0
0
0
Enter local programming mode then lift the handset of the
telephone plugged into the Lifeline 400, enter the 4 digit quick
code opposite
,
then
activate the radio
sensor
to be removed.
!
The sensor will no longer be assigned to the
Lifeline 400, however the sensor can be re-
assigned later ifrequired.

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Monitoring for Inactivity
The Lifeline 400 can monitor for signs ofactivity using sensors such asPIR
movement sensors. Should no activitybe found for a specified time ( 12 or 24
hrs ) then an alarm call is raised. The user will hear 10 minutes of warning
beeps before this call is made. The ‘FrequentlyAsked Questions’ section at
the back ofthis guide( page 15 ) covers what is considered to be a sign of
activity.
Periodic Calls
Periodic calls are silent calls made bythe Lifeline 400 usuallyto a control
centre to confirm that the whole alarm system is working correctly, this tests
the Lifeline 400 and telephone line through to the control centre. These calls
are made on a regular basis, the most common setting is every30 days. A
maximum of up to 99 days can be specified.
The 36 hr setting is useful ifthe configuration is done in the daybut the
periodic calls are preferred at night. For example ifthe configuration is done at
2.00pm Mondayafternoon, the first periodic call is then at 2.00am Wednesday
morning followed bya call every30 days at 2.00am in the morning.
5
1
1
2
This quick code sets up the unit to raise an alarm ifno
activityoccurs for a 12 hour period.
5
1
2
4
This quick code sets up the unit to raise an alarm ifno
activityoccurs for a 24 hour period.
This sets up the unit to make periodic calls every30
days. NOTE: the first call is made 24 hours after this
command
, then at the same time 30 days later etc
…
*
1
2
*
3
0
1
*
0
*
1
2
*
3
0
1
*
1
This sets up the unit to make periodic calls every30
days. NOTE: the first call is made 36 hours after this
command, then at the same time 30 days later etc…
This sets up the unit to make periodic calls every
day. NOTE: the first call is made 24 hours after
this command.
*
1
2
*
0
1
1
*
0
*
1
2
*
0
0
0
*
0
This disablesthe periodic call feature.
4. OTHER
TASKS

Page 8 of 30
SilentCalls
Bydefault, periodic calls and other information calls are silent, this means that
no noise will be heard from the Lifeline 400 during the call. An example of this
is automaticallyreporting that a radio sensor’s batteryis low.
In some circumstances it maybe desired that all types of alarm call are silent,
for example ifthe Lifeline 400 is being used in witness protection to domestic
violence situations.
Assigning Location Codes toRadio Sensors
Location information can be assigned to a varietyofradio sensors at the
control centre or byusing the TAPIT+ interface so that when a call is raised at
the control centre, the location of the radio sensor, as well as its type, will be
displayed.
The TAPIT+ interface is available from Tunstall under the following part
number- 36900/01.
Location information can also be assigned using the keypad of a telephone
when connected to a Lifeline 400.
In order to do this, de-register all triggers/sensors byplacing the Lifeline 400
into programming mode and depressing the volume button for 10 seconds
This must be done so asto ensure call codes are assigned to correct triggers
(refer to page 7 ‘Removing all Sensors’).
Following this, register the first required sensor and assign its location code
into parameter 61.
Location information is registered sequentially in odd number parameters
between 61 and 85 therefore it is important to note that the required location
code for the first registered sensor should always be programmed in to
parameter 61. When registering the second sensor, location information
9
1
0
1
Anyalarm call generated bythe unit will nowbe silent.
NOTE: The alarm button will still flash.
9
1
0
8
Anyalarm call generated bythe unit will nowbe silent and
the alarm button will NOTflash.
9
1
0
3
Restore the settings back to default. eg. onlyperiodic and
information calls are silent.

Page 9 of 30
should always be programmed in parameter 63, the third into parameter 65
and the forth into parameter 67 etc.
Therefore, (after removing all sensors from the unit) to register a smoke
detector as the first sensor and assign it to the living room, the procedure
belowshould be followed:-
1. Register the smoke detector
Register the smoke detector byentering trigger registration mode and
activating its radio trigger.
2. Assign the location information
Assign the required location code byusing the keypad of the connected
telephone and typing the following:-
Trigger Meanings- Please refer to page 11 for a full list oftrigger meanings
Location Codes- Please refer to page 12 for a complete location table.
Note- Location information cannot be assigned to Radio Output
Modules and Flood Detectors.
Call Progress Indicators- The following digits should be typed to determine
the type ofcall indication required:-
6
*
1
*
0
6
0
0
5
1
0
0
0
4
0
6
1
0
0
0
*
Trigger
meaning Location Code Call Progress
Indicators
0
6
1
0
0
0
Audible + visual indicators on
3
0
1
0
0
0
7
0
1
0
0
0
Audible indicators-off/ visual indicators-off
Audible indicators-off/visual indicators
-on No progress
tonesor control
centre audio
1
0
0
1
0
0
5
0
1
0
0
0
Audible indicators-off/visual indicators-on
Audible indicators-off/visual indicators-off
No progress
tonesbut with
control centre
audio