Ameriphone Q90D User manual

© 2004 Plantronics, Inc.
79040.000
B2/04
∆
Q90D
Digital Combination TTY / VCO
with Text Answering Machine
Ameriphone products are manufactured by
Clarity®, a Division of Plantronics, Inc.
4289 Bonny Oaks Dr., Ste. 106,
Chattanooga,TN 37406
VOICE [phone]
TTY [phone]
www.clarityproducts.com
Operating Instructions
TM
English • Français • Español

ii
When using your text telephone
equipment, basic safety precautions
should always be followed to reduce
the risk of fire, electric shock and
persons including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the text telephone.
3. Do not use this telephone near a
bathtub, wash basin, kitchen sink or
laundry tub, in a wet basement, near a
swimming pool or anywhere else
where there is water.
4. Avoid using a text telephone during a
storm.There may be a remote risk of
electrical shock from lightning.
5. Do not use the text telephone to
report a gas leak in the vicinity of the
leak.
6. Unplug this text telephone from the
wall outlets before cleaning. Do not
use liquid cleaners or aerosol cleaners
on the text telephone. Use a damp
cloth for cleaning.
7. Place this text telephone on a stable
surface. Serious damage and/or injury
may result if the text telephone falls.
8. Do not cover the slots and openings
on this text telephone.This text
telephone should never be placed
near or over a radiator or heat
register.This text telephone should
not be placed in a built-in installation
unless proper ventilation is provided.
9. Operate this text telephone using the
electrical voltage as stated on the
base unit or the owner’s manual. If
you are not sure of the voltage in
your home, consult your dealer or
local power company.
10. Do not place anything on the power
cord. Install the text telephone where
no one will step or trip on the cord.
11. Do not overload wall outlets or
extension cords as this can increase
the risk of fire or electrical shock.
12. Never push any objects through the
slots in the text telephone.They can
touch dangerous voltage points or
short out parts that could result in a
risk of fire or electrical shock. Never
spill liquid of any kind on the text
telephone.
13. To reduce the risk of electrical shock,
do not take this text telephone apart.
Opening or removing covers may
expose you to dangerous voltages or
other risks. Incorrect reassembly can
cause electric shock when the
appliance is subsequently used.
14. Unplug this product from the wall
outlets and refer servicing to the
manufacturer under the following
conditions:
A. When the power supply cord or
plug is frayed or damaged.
B. If liquid has been spilled into the
product.
C. If the text telephone has been
exposed to rain or water.
Important Safety Instructions

iii
D. If the text telephone does not
operate normally by following the
operating instructions.Adjust only
those controls that are covered by
the operating instructions.
Improper adjustment may require
extensive work by a qualified
technician to restore the text
telephone to normal operation.
E. If the text telephone has been
dropped or the case has been
damaged.
F. If the text telephone exhibits a
distinct change in performance.
15. Never install text telephone wiring
during a lightning storm.
16. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
17. Never touch uninsulated telephone
wires or terminals unless the
telephone line has been disconnected
at the network interface.
18. Use caution when installing or
modifying telephone lines.
19. Use only the power cord and
batteries indicated in this manual. Do
not dispose of batteries in a fire.They
may explode. Check with local codes
for possible special disposal
instructions.
Save These Instructions
ADDITIONAL SAFETY NOTES FOR
CANADIAN USERS
The following items are included as part
of the CS-03 Requirements.The standard
connecting arrangement for the equipment
is CA11A.This product meets the
applicable Industry Canada technical
specifications.
NOTICE:The Canadian Department
of Communications label identifies
certified equipment.This certification
means that the equipment meets certain
telecommunications network protective
operational and safety requirements.The
Department does not guarantee that the
equipment will operate to the user’s
satisfaction.
Before installing this equipment, users
should ensure that it is permissible to
be connected to the facilities of the local
telecommunications company.The
equipment must also be installed using
an acceptable method of connection. In
some cases, the company’s inside wiring
associated with a single line individual
service may be extended by means of a
certified connector assembly (telephone
extension cord).
The customer should be aware that
compliance with the above conditions
may not prevent degradation of service in

iv
Safety Instructions (continued)
some situations. Repairs to certified
equipment should be made by an
authorized Canadian maintenance facility
designated by the supplier.Any repairs or
alterations made by the user to this
equipment, or equipment malfunctions,
may give the telecommunications company
cause to request the user disconnect the
equipment.
Users should ensure for their own
protection that the electrical ground
connections of the power utility,
telephone lines and internal metallic water
pipe system, if present, are connected
together.This precaution may be
particularly important in rural areas.
CAUTION: Users should not attempt to
make such connections themselves, but
should contact the appropriate electric
inspection authority, or electrician, as
appropriate.
The Ringer Equivalent Number is an
indication of the maximum number of
terminals allowed to be connected to a
telephone interface.The termination on
an interface may consist of any
combination of devices subject only to
the requirement that the sum of the
Ringer Equivalent Number of all the
devices not exceed five.
Save These Instructions

1
Contents
Important Safety
Instructions ______________ ii
Additional Safety Notes for
Canadian Users . . . . . . . . . . . . . . iii
ForYour Information _____ 2
Warranty . . . . . . . . . . . . . . . . . . . 2
Sales Receipt . . . . . . . . . . . . . . . . 2
Help from Ameriphone . . . . . . . . . 2
Package Checklist . . . . . . . . . . . . . 2
AboutYour Q90D ________ 3
Features_________________ 4
Installing and Using
Your Q90D ______________ 7
Setting Up Your Q90D . . . . . . . . . 7
Placing TTY Calls . . . . . . . . . . . . . 9
PlacingVoice Carry Over (VCO) or
Hearing Carry Over (HCO) Calls . . . 10
Receiving Calls . . . . . . . . . . . . . 11
Placing a Call on Hold or
Transferring a Call . . . . . . . . . . . 12
Printing a Conversation . . . . . . . 12
Primary Functions . . . . . . . . . . . 14
Secondary Functions . . . . . . . . . 15
Programming Your Q90D . . . . . . 18
Answering Machine . . . . . . . . . . 19
Menu Options . . . . . . . . . . . . . . 20
Troubleshooting ________ 23
Caring forYour Q90D __ 24
TTY User’s Etiquette ___ 25
Regulatory Compliance _26
Important FCC Information for
Customers . . . . . . . . . . . . . . . . . 26
Warranty Procedure ____ 29
Product Specifications ___ 30

2
For Your Information
Thank you for selecting the Q90D Digital
Combination TTY / VCO with Text Answering
Machine from Ameriphone.These operating
instructions provide the information you need
for safe, efficient use of the Q90D. Read this
document thoroughly before using your TTY and
keep it nearby for easy reference.
Warranty
Your TTY is designed to provide years of quality
service. However, if there is a malfunction and the
Troubleshooting recommendations on Page 23 do
not resolve the problem, follow the Warranty
procedure on Page 29.
Sales Receipt
Save your sales receipt as proof of purchase date
should you need warranty service.
Help from Ameriphone
For help with using your Q90D, call our
Customer Service Department at 800-772-2889
TTY or 800-874-3005 voice.
Package Checklist
Please make sure that your package includes the
items shown in the following illustration.
Package Components
Telephone Cord
Rechargeable
Batteries
Q90D Digital TTY/VCO
Operating Instructions
Quick Guide
Cell Cord
AC Adapter

About Your New Q90D
3
The Q90D is designed to let people who are
Deaf, Hard-of-Hearing or Speech Impaired
communicate via cell phone or anywhere
there is a land line:
- By allowing two TTY users to type
messages back and forth instead of talking
and listening
- By allowing a TTY user to communicate
with a non-TTY user (using a Relay Service)
- As a Voice Carry Over (VCO) phone
for people who can speak, but cannot
hear, and wish to use their voice to
communicate.They can see the text of
an incoming response displayed with the
help of a Relay Service.
- In Hearing Carry Over (HCO) mode which
allows the user to hear the incoming
conversation through an accessory speaker
or headset and to type the outgoing
conversation
The Q90D has been custom-engineered with
an unprecedented array of features to provide
years of convenience and assistance. It is
stylish, lightweight, portable, fully-featured,
and yet, easy to use.
- The Q90D works with the TSB-121
compatible digital cell phones for
communication any time, anywhere. It may
also be used with many cordless phones.
- It has a bright visual ring flasher which
announces incoming calls, including cellular
or mobile phone calls.
- The 68-key PC style keyboard uses
one-touch buttons for typing and commonly
used phrases.
- It contains a text answering machine with
two pre-programmed personalized greetings
and remote message retrieval for easy use.
The Q90D has many other features and
functions and they are explained in the
following pages.
We hope you enjoy using your new Q90D
and that you are pleased with the added
capability and independence it makes possible
for you.
We sincerely thank you for your support of
Ameriphone products. If we can be of help to
you, please call our Customer Service
department at 800-772-2889 TTY or
800-874-3005 voice.We would also
appreciate your feedback.

The Q90D offers an amazing number of features for your use. It utilizes “shortcut”keys to
ensure there is no need to memorize a wide variety of keystrokes and Menu selections to use
your Q90D.The shortcut keys are illustrated on the product itself, as well as the image below.
4
Features
1SPECIAL
FUNCTION
keys
2PRIMARY
FUNCTION
keys
3RING FLASHER
4HI-SPEED™
indicator
5CELL Flasher
indicator 6TILTABLE DISPLAY
screen
7SIGNAL STATUS
indicator
8MIC
indicator
9ESC
key
JBACKSPACE
key
KRETURN
key
LPOWER
key
MARROW
keys
NSK
key
OGA
key
PSPACEBAR
key
R CTRL
key
Q SHIFT
key
1LOCK
Top Side
Right Side
Bottom Side
Back Side
TO
LINE TO PHONE HCO
SPEAKER 12 VDC
500 MA
CELLULAR
(2.5MM)
1TO LINE
jack
2TO PHONE
jack
4CONNECTOR
3HCO SPEAKER
jack
1PRINTER
port 2BATTERY
compartment
6CELLULAR (2.5MM)
jack
512VDC 500 MA
jack

The following controls and indicators are
located on the top, right, back or bottom
sides of your Q90D.
Top Side:
1Special Function Keys. The 1, Q,A, and
Z keys are used for special functions. Each
of these keys, when used in combination
with other keys, sends a message as shown
on the face of the Q90D to the left of
these keys, such as “Hello GA”.
2Primary Function Keys. The Primary
Function keys activate the primary
functions such as dialing, redialing, and
sending messages. Keys F1 through F13,
are described in the Primary Function
section of this guide on Page 14.
3Ring Flasher. Both red and white
incandescent lights flash when the Q90D
receives incoming calls. Only the red light
flashes when the Q90D is powered by
batteries.
4HI-SPEED™Indicator. Hi-Speed
transmission is used when communicating
with another Ameriphone TTY that has this
capability. If both TTYs have Hi-Speed
capability and are in Hi-Speed mode, the
red Hi-Speed indicator light turns on and
your call proceeds at the higher rate. If not,
the Q90D automatically uses the normal
transmission speed.
5Cell Flasher Indicator. This red light
flashes to announce incoming calls when
the Q90D is on STANDBY mode and
attached to a cellular or mobile telephone.
6Tiltable Display Screen. The screen
displays stored information and the current
status of calls (e.g., ringing, busy, etc.) and
conversation.
7Signal Status Indicator. This red light
indicates that there is some activity on the
telephone line such as speech,TTY or
some type of sound.
8MIC Indicator. This green indicator light
is on when the VCO microphone is active.
9ESC Key. The key is used to exit Dial, Save
and Review modes. It does not cause the
Q90D to hang up if you are online.
JBackspace Key. This key lets you erase
mistakes after typing them.
KReturn Key. Use the Return key during
setup and when creating messages to save
them in memory.
LPower Key. This key turns the Q90D ON.
To turn OFF the Q90D, press the CTRL
and Power keys at the same time.
MArrow Keys. When in Dial mode, the
Arrow keys allow you to scroll up or down
the listings in your Q90D telephone
directory.When not in Dial mode, the left
Arrow key takes you into Review mode
and allows you to scroll up or down
with the right Arrow key to view a
conversation.You can also use the Arrow
keys to play back messages stored on the
built-in Answering Machine and saved
conversations.
NSK Key. This key functions online only.
When pressed, it sends the SK (“Stop
Keying”) message, letting the other
party know you are ready to end the
conversation. Press the SK key twice
(SKSK) as your last “goodbye”before
hanging up.
OGA Key. This key sends the GA (“Go
Ahead”) message letting the other party
know you are finished typing and ready for
a response.
5
Features

PSpacebar Key. In addition to using this
key for space between words, it is used to
turn features ON and OFF when setting up
your Q90D.
QShift Key. The Shift key, when used with
certain Function keys, causes the Q90D to
perform the Secondary Functions listed on
Page 15.
RCTRL Key. The CTRL key, when used in
combination with certain Function keys,
causes the Q90D to perform the
Secondary Functions listed on Page 15.
Right Side:
1LOCK. This safety feature is located on
the right side of the Q90D. LOCK ON
prevents the Q90D from accidentally
turning ON and draining the batteries.
Keep this in the ON position anytime you
move the Q90D from one location to
another. Slide the lever to LOCK OFF
before using your Q90D because it will
only operate in this position.
Back Side:
1TO LINE Jack. This jack is used to
connect directly to the phone line.
2TO PHONE Jack. This jack is used to
connect to a standard or amplified
telephone.
3HCO SPEAKER Jack. This 3.5mm jack is
used when connecting speakers to the
Q90D.
4Connector. This connector is used by the
factory to connect the Q90D to the
Ameriphone Acoustic Coupler (Q90DA
Combo) or Ameriphone Amplified Handset
(Q90DU Combo).
512VDC 500 MA Jack. This jack is for the
adapter that provides electric power to
your phone.
6CELLULAR (2.5mm) Jack. This jack is
used for connecting your Q90D to a
cellular or mobile phone.
Bottom Side:
1PRINTER PORT. A printer cable can be
attached to the printer port, which is
located on the bottom side of the Q90D.
2Battery Compartment. This
compartment stores six (6) NiCAD
batteries. It is located on the bottom side
of the Q90D.
6
Features