User Manual Power UPS 500 Page 3
TVS ELECTRONICS LIMITED HARDWARE WARRANTY
What the warranty covers
TVS Electronics Limited, warrants the buyer, that its hardware product sold is free from defec-
tive workmanship or material under normal use and service. If a product proves to be defective in
material or workmanship during the warranty period, we will at our sole option repair or replace the
product with a like product.
Howlongisthewarranty
Power UPS 500 is warranted for 3 years without battery for all manufacturing defects. The
battery is warranted for 1 year. During the warranty TVSE will repair or replace the unit and return
to the Dealer/Distributor/Customer.
Whom the Warranty protects
This warranty is only valid for the first consumer/purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a) Accident, misuse, neglect, fire, water, lightning or other acts of nature. Unauthorised
product modification or failure to follow instruction supplied with the product.
b) Repair or attempted repair by anyone not authorised by TVSE.
c) Repair or attempted repair using components not specified/recommended.
d)Damageduetounauthorisedshipment.
e) Removal or installation of the product by unauthorised personnel.
f) Operation not maintained with TVSE specification.
g) Causes external to the product, such as electric power fluctuation or failure, improper
earthing.
h) Use of suppliers or products not meeting our specification.
i) Normal wear and tear due to usage.
j) Any other cause that does not relate to product defects.
3. Reinstallation and Preparation of site for installing the UPS.
