Uni-Fi Cloud key Gen2 Plus User manual

UniFi Cloud Key Gen2 Plus

HDD Bay
Removable hard drive tray for 2.5" SATA drive. The Cloud Key G2 Plus only supports
hard drives that can operate on 5V power. Hard drives that require additional power are not
supported.
LCD Screen
Device Status display. Automatically rotates status screens for enabled controllers.
UniFi Network Display

UniFi Protect Display
LCD Display for UniFi Network
Icon
Description
UniFi Network Controller name
Current WAN bandwidth usage
Status of Network Cloud Access
Number of managed UniFi Access Points
Number of client devices on the network
LCD Display for UniFi Protect
Icon
Description
UniFi Protect Controller name and bandwidth
Total camera(s) recording bitrate
Status of Protect Cloud Access
Number of active cameras registered in UniFi Protect
Time of last motion detected by UniFi Protect
Power Button
Press to turn the Cloud Key Gen 2 Plus on or off.

Reset
The Reset button serves two functions:
•Restart Press and release the Reset button quickly.
•Restore to Factory Default Settings Press and hold the Reset button for more than
five seconds, until the status LED begins flashing white.
microSD Slot
Optional slot used for external backup (microSD card not included).
USB Type C Port
Reserved for future use.
USB Type C Power Port
Used for power if PoE is not available. Quick Charge 2.0 or Quick Charge 3.0-compliant
USB power adapter is required.
Ethernet Port
Connects to a gigabit switch port on your LAN. Power can be provided by an 802.3af PoE
switch, such as the UniFi PoE Switch.

LED
White
Device is ready to be configured
Flashing White
Device is booting up
Device is initializing/deinitializing
Heartbeat White
Firmware update in process
Blue
Device is configured and ready
Flashing Blue
Main power has been lost and device is counting down.
If power is restored within 10 seconds, the device will
return to its previous state. If power is not restored within
10 seconds, the device will safely shutdown.
Slow Flashing Blue
Client connected to device via Bluetooth (BLE)
Flashing White/Blue
Device is in recovery mode.
The LED will cycle through a pattern at one-second
intervals, between off, white, and blue.
Security Slot
Allows the Cloud Key Gen 2 Plus to be used with a Kensington security lock (not
included). When used, it also prevents removal of the HDD while the device is in use.
Rack-Mount Notch
Secures the Cloud Key Gen2 Plus into the docking bay of the optional Rackmount
Accessory, model CKG2-RM (sold separately). The Rackmount Accessory allows you to
install the Cloud Key Gen2 Plus in a standard 19" rack.
Note: The Rackmount Accessory is completely optional and not required for
the Cloud Key Gen2 Plus to function.

13-Pin Connector
Connects the Cloud Key Gen2 Plus to the optional Rackmount Accessory, model CKG2-
RM (sold separately). The CKG2-RM has a docking bay for the Cloud Key Gen2 Plus and
allows you to install it in a standard 19" rack.
Note: Out of the box, the 13-Pin Connector is covered with a black sticker to
protect it from dust and dirt. Only remove the sticker if using the Cloud Key
Gen2 Plus with the optional Rackmount Accessory.
HDD Latch
Releases the HDD tray from the drive bay.Releases the HDD tray from the drive bay.
WARNING: Do not operate the HDD Latch while the Cloud Key Gen2 Plus
is in use or powered on.

Warning: To prevent creating a loop or other unfavorable behavior on the network,
only one Ethernet connection should be used. Do not use the Ethernet port on the
Cloud Key Gen2 Plus and the Rackmount Accessory simultaneously.

Note: Ensure that Bluetooth is enabled on your mobile device. You will need to set
up the Cloud Key Gen2 Plus with your mobile device and be within 1.5 m (5') from
where it is installed.

Note: You can run the UniFi Network Controller or UniFi Protect software
individually, or you can run both applications simultaneously.