VEEA VeeaHub User manual
VeeaHub
Quick Start Guide
VHH09 (LoRa)
TM
2
Welcome to the Edge
Thank you for choosing VeeaHub, the intelligent
wireless hub that makes edge computing a reality.
Your VeeaHub at a glance
VeeaHub Basics
Setting up multiple VeeaHubs
Reset Lights & Reset Button
Troubleshooting & Safety Warnings
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5
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24 - 25
26 - 27
Pin-out and Far End cabling diagrams 22 - 23
SIM and SD Memory Cards 21
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3
Download VeeaHub Manager App
Add your VeeaHub
Before you begin the installation
Mounting your VeeaHub
Powering your VeeaHub
Connecting your VeeaHub
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Setting up your VeeaHub
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Check the status of your VeeaHub
Connect other devices
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9What’s next? 20
This product is designed for specific applications and needs to be installed by a qualified personnel
who has RF and related rule knowledge. See Page 27 for more information.
WARNING
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Your VeeaHub at a glance
What’s in the box?
1 × VeeaHub Unit
1 × Quick Start Guide
1 × LoRa Antenna Short (light-gray)
2 × LTE Antenna Long (white)
2 × M12 male connectors for Ethernet and PoE
1 × M12 female connector for 48VDC power
1 × M12 male connector for RS232
Ethernet
Marked “•” and “••”
Serial
RS232/422/485 Reset button
DC
Input
PWR
STAT
{
Status
lights
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VeeaHub Basics
Mesh Networking
Your VeeaHubs operate in a mesh. A mesh is a connected group of VeeaHubs working
together to provide a self-healing, self-configuring network:
Services & Subscriptions
Certain services available for your VeeaHub require a subscription, sold separately.
A mesh is always created when you enroll you VeeaHub, even if you only have one VeeaHub
The first VeeaHub added to a mesh is called the Mesh Edge Node (MEN). It is the Internet gateway for all
the nodes in the mesh
Additional VeeaHubs added to a mesh are called ‘Mesh Nodes’
Many VeeaHubs may be added to a mesh to extend the mesh over a large area.
See Page 20 for more information.
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Setting up multiple VeeaHubs
If you are setting up multiple VeeaHubs in a single session, we recommend the following
steps for a faster, easier initial setup:
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3
4
Bring all your VeeaHubs to where you have an Internet connection, and a suitable power
source (Refer to Pages 7-11). Do not connect the power at this time.
Note. You can move your devices to their final locations once the setup is complete.
Add all your VeeaHubs to your account using the VeeaHub Manager mobile app (Refer to
Pages 12-13) before connecting them to power.
Connect the power and connect each device directly to the Internet:
For a faster initial setup, use an Ethernet cable (CAT 6 or better) during the setup
If you have an Ethernet Switch, you can temporarily connect them all to the Internet at the same time.
2Decide which VeeaHub will be the Mesh Edge Node (MEN). The MEN will need to be
connected to the Internet. The first device added to the mesh automatically becomes the MEN.
Note. If you have a 4G-capable VeeaHub, it should be selected as your MEN to allow you to use
our 4G services now or at a later date.
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1Before you begin the installation
Dependent on the installation requirement, your professional installer will
require some, or all, of the following materials (Not included in the box) in
order to complete the installation:
IMPORTANT:
Read the important safety and regulatory information on Page 27 before installing your device.
For PoE Midspan injector, Veea recommends Microchip PD-9601GO/AC or equivalent.
A 48V DC power supply rated @1.4 Amps or a PoE Midspan Injector
#14 gauge grounding cable (to be cut to length)
#14 gauge DC power cable (to be cut to length)
CAT6 Ethernet cable (to be cut to length)
Wall mount or Pole mount bracket
M12 dust caps for unused ports.
Sold separately1. To order, please contact us by visiting veea.com/support
Wall Mount - Part no.: AC_WMT_H10 | Pole Mount - Part no.: L-COM HGX-PMT17.
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Powering your VeeaHub
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The VHH09 (LoRa) unit must be properly grounded first to ensure reliable operation, help
dissipate lightning effects and prevent buildup of static charge. The grounding connection must
be securely and effectively connected to an actual earth ground. A grounding stake, grounded
pole or similar grounded metal structure may be used.
Grounding your unit
A PoE switch or a cable injector may be used to power this unit. The VHH09 (LoRa) is classified as
an 802.3bt Type 4 device which can consume up to 90W. However, the VHH09 (LoRa) has a typical
power consumption of less than 60W.
Powering your unit with Power over Ethernet (PoE)
Refer to Pages 22-23 for power cable connections. When using a separate DC power cable, use a
minimum 14# conductor cable of Maximum length 50 feet.
Powering your unit using a separate DC Power Cable
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Marked “DC”
Power In Ground
Use 14 gauge
or larger wire
to Earth ground
For PoE. Marked “•”
Ethernet Port 1
IMPORTANT:
Any unused connector must
be protected by a dust cap.
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Connecting your VeeaHub
The M12 connectors are provided so that custom cable lengths can be created for each unique
installation. Please see Pages 22-23 for the M12 connector pin assignments and cable twisted pair
diagrams.
Ethernet Port 1 (“•”) supports PoE and is capable up to 1GbE.
Ethernet Port 2 (“••”) is capable up to 5GbE but does not support PoE.
Both ports can be used for WAN or LAN connections.
Ethernet
3
Your device supports RS232/422/485 connections using the Serial Port.
Please see Pages 22-23 for the M12 connector pin assignments and cable twisted pair diagrams.
Serial Port
Connect the two long white colored LTE antennas, one on the socket on the left and one on
the socket on the right. Connect the short light-gray colored LoRa antenna to the socket in the
middle. Make sure all three antennas are screwed on properly and are facing upwards.
Antennas
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Ethernet Port 1 (“•”)
Ethernet Port 2 (“••”)
RS232/422/485
Serial Port
LoRa Antenna (light-gray)
LTE Antenna (white) LTE Antenna (white)
IMPORTANT:
Any unused connector must
be protected by a dust cap.
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Download VeeaHub Manager
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VeeaHub Manager allows you to add, manage and check the status of your
VeeaHub devices from any mobile device.
Download VeeaHub Manager from
Learn more about VeeaHub Manager
Go to www.veea.com/support
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Add your VeeaHub
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1
2
Log into the VeeaHub Manager.
Tap on the + Add VeeaHub button.
Used to add your
device to your account
QR Code
3Follow the on-screen instructions.
4If you have more than one device and you want to
create a mesh network, repeat steps 2 and 3 for
each additional device.
IMPORTANT:
If you have a 4G-enabled device and plan to use our 4G services, add your 4G-enabled device first.
Bottom View
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Mounting your VeeaHub
6
The unit may be mounted either on a flat surface (such as a wall) or on a pole. The
installation kit provides options for either a wall mount or pole mount bracket.
Pole Mounting is described on Page 15.
Wall Mounting is described on Pages 16-17.
Unless ordered specifically, your VeeaHub does not ship with either the pole or wall mounting kits.
Please contact support at www.veea.com/support to order a mounting kit that fits your needs.
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Pole Mounting
The pole mount bracket (L-COM HGX-PMT17) is a single
piece bracket which bolts to the VHH09 (LoRa) unit
using three M5 x .8mm x 10mm long stainless steel
screws and attaches to a pole in diameter 3 to 12 inches
with off-the-shelf steel bands.
IMPORTANT:
You must ensure that the unit is mounted vertically, so that the edge with
the antenna connections faces up.
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Wall Mounting
1. Attach the unit side of the wall mounting bracket to the back of the unit with three M5 x .8mm x 10mm long
stainless steel screws. (Fig. 1) Note that a single bolt attaches in the middle at the top of the bracket and two
bolts attach the bottom of the bracket. Holes on the top left and right corner are unused.
2. Attach the wall piece of the wall mounting bracket to the wall surface so that it is oriented as shown, with
the side rails away from the wall and locking flanges on the bottom (Fig. 2).
3. Attach the grounding cable to the grounding connection on the VeeaHub heat sink, as described on
Pages 8-9.
4. Hang the unit assembly on the wall piece of the bracket by matching up the bracket side flanges and sliding
the unit assembly down onto the mounted wall piece until it rests on the locking flanges. Insert two M8 screws
into the locking flanges at the bottom to fasten the two pieces of the mounting bracket together (Fig. 3).
In the case of the wall mount bracket, there are two pieces: one piece attaches to the
VHH09 (LoRa) unit and the other piece gets mounted to the surface of the wall.
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IMPORTANT:
You must ensure that the unit is mounted vertically, so that the edge with the antenna connections faces up.
Fig 2. Installing the wall piece Fig 3. Installing unit to wall piece
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2
Fig 1. Installing the wall mounting bracket
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2
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Check the status of your VeeaHub
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Once your device is connected to power and Internet through the Ethernet port,
it will start the initial setup process. Use the VeeaHub Manager app to see the
progress of your device.
Once powered on, your device will:
Upon completion of initial setup, move each device to its desired location and connect your other devices.
For information on how to position your device and optimize your network, go to veea.com/support
Your VeeaHub setup is complete when the VeeaHub Manager app finishes and
both status lights are solid green.
Download the latest software and your settings
Download the device configuration
Once this process starts, it can take up to 30 minutes to finish.
Do not power down the VeeaHub during the software download or device
configuration process.
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Connect other devices
Once your mesh network setup is complete, you can connect other devices such
as your laptop, printer and phone to your VeeaHub.
To connect to your VeeaHub via Wi-Fi, select the network name (SSID) you created earlier while
creating your mesh and enter the Wi-Fi password you’ve set.
To connect wired devices to your VeeaHub, connect another M12 Ethernet cable to an available
Ethernet port on the back of your VeeaHub and then to your wired device.
Connecting via Wi-Fi
Connecting via Ethernet
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Internet connection for the Mesh Edge Node (MEN)
Your MEN uses the Ethernet port unless you are using 4G as your primary Internet connection.
Connection to a mesh
You can connect additional VeeaHubs into a mesh network using Ethernet instead of Wi-Fi.
Connection to your other devices
You can connect other devices such as security cameras to the network using Ethernet.
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What’s Next?
Download applications or sign up for additional services
Visit the Control Center to add services to your device.1
control.veea.com
Once your device is added to your account, you can:
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Sign up for 4G/LTE service
If you have a 4G-enabled VeeaHub, go to the Control Center to
purchase a data plan and enable your SIM Card.
1Veea may introduce applications that may be of interest to you from time to time. You will be notified through the Control Center.
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