Verint NEXTIVA S2800E series User manual
Nextiva S2800e Series
User Guide
Firmware Release 4.80
April 2009
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www.verint.com/videosolutions
Publication date: April 2, 2009
Publication revision: D
Verint Video Intelligence Solutions iii
Safety
Read these instructions carefully before operating the device. This will help prevent any
damage from improper use.
The lightening bolt symbol alerts the user to the presence of dangerous voltage that may
present the risk of electric shock. The exclamation point symbol alerts the user to the
presence of important operating and maintenance instructions.
Read Instructions. Read all safety and operating instructions before the product is
operated.
Retain Instructions. Retain all safety and operating instructions for future reference.
Heed Warnings. Pay attention to all product warnings.
Follow Instructions. Follow all operating instructions.
Cleaning. Do not use caustic, abrasive or aerosol cleaners:
For units that can be disconnected from the power source, use a damp cloth for
cleaning.
For units that cannot be disconnected from the power source, use a damp cloth for
cleaning and do not allow moisture or liquids to enter vents.
Attachments. Use only recommended attachments to prevent unit damage and personal
injury.
Water and Moisture. Use only products designed for outdoor environments where they
will be exposed to water or moisture.
Accessories. Do not place the unit on an unstable surface to avoid falling. Use only
recommended mounting accessories.
Ventilation. Do not block ventilating slots and openings as they ensure reliable operation.
Do not place the unit near a heat source or into an enclosure unless recommended by
Verint or Vicon.
Power Sources. The product should only be operated from the recommended power
source. If not specified, consult your Verint dealer or local power company.
Grounding. Only products equipped with a 3-prong grounded plug should be inserted into
a grounded power outlet. Contact an electrician to replace an obsolete outlet. Do not force
a plug into a non-grounded outlet.
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Safety
Verint Video Intelligence Solutions iv
Power Cord Protection. Power supply cords should not be routed in trafficked areas or in
tight spaces where they will be pinched or used to bear weight. Allow some slack in the cord
where it enters the unit.
Outdoor Cable Grounding. Use only grounded outdoor cables to protect against voltage
surges and static charges. Section 810 of the National Electrical Code, ANSI/NFPA 70-1984,
provides information on proper grounding of the lead-in wire to an antenna discharge unit,
size of grounding conductors and the requirements of grounding electrodes.
Lightning. Disconnect the product from its power source and cable system when possible
to prevent damage due to lightning and power-line surges.
Power Lines. Do not locate outside cables over power or utility lines where they can fall
and make direct contact. Contact with power lines can be fatal.
Overloading. Do not overload wall outlets and extension cords to prevent risk of fire and
electric shock.
Object and Liquid Entry. Never probe through, or spill liquid into, enclosure openings to
prevent risk of fire or electric shock.
Servicing. Refer all servicing to qualified service personnel.
Damage Requiring Service. Obtain service when:
The power-supply cord or plug is damaged.
Objects have fallen or liquid has been spilled into the product.
The product is not designed for outdoor use and has been exposed to water or
moisture.
The product does not operate per the operating instructions. Perform recommended
adjustments, modifications, and troubleshooting only to avoid unit damage and
personal injury.
The product has been dropped.
The product shows a significant change in performance.
Replacement Parts. Use only Verint specified replacement parts or an approved
equivalent to prevent unit damage and injury.
Safety Check. Request safety checks to be performed following repair or maintenance to
verify proper operation.
ESD Precaution. Take all normal electrostatic discharge precautions to avoid component
damage during installation and operation.
Nextiva S2800e Series User Guide.book Page iv Wednesday, March 11, 2009 3:20 PM
Contents
Verint Video Intelligence Solutions v
Safety ................................................................................................................. iii
Chapter 1 • Preface ............................................................................................vii
Chapter 2 • Overview .......................................................................................... 1
About the S2800e Series ................................................................................... 2
Key Features .............................................................................................. 3
Frame Rate and Performance........................................................................ 4
Installation Kit.................................................................................................. 5
Hardware Overview........................................................................................... 9
Chapter 3 • Installing and Configuring the S2800e ........................................... 11
Installing the Camera.......................................................................................12
Installing an In-Ceiling Camera....................................................................12
Installing an Indoor Pendant Camera ............................................................17
Installing an Outdoor Pendant Camera ..........................................................20
Connecting the Wires to the Interface Board ..................................................24
Configuring the Camera....................................................................................29
Setting Network Parameters ........................................................................29
Integrating the S2800e with Nextiva.............................................................31
Programming the S2800e............................................................................32
Uninstalling the Camera....................................................................................32
Chapter 4 • Accessing the S2800e..................................................................... 34
Using Nextiva Review.......................................................................................35
Using the Command Line Interface.....................................................................35
Accessing the CLI.......................................................................................35
Configuring Quality of Service......................................................................37
Using the Web Interface ...................................................................................37
Chapter 5 • Maintaining and Troubleshooting the S2800e ................................. 43
Updating the Firmware .....................................................................................44
Troubleshooting the Camera .............................................................................44
Maintaining the Lower Domes............................................................................44
Appendix A • Factory Default Configuration ...................................................... 46
Appendix B • DHCP Support and APIPA ............................................................. 48
Appendix C • Technical Specifications ............................................................... 50
Glossary............................................................................................................. 54
Index................................................................................................................. 59
Compliance ........................................................................................................ 61
United States Statement for FCC ......................................................................62
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Contents
Verint Video Intelligence Solutions vi
Industry Canada Statement ..............................................................................62
RoHS Declaration of Compliance ........................................................................62
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Verint Video Intelligence Solutions vii
Preface
The Nextiva S2800e Series User Guide presents the information and procedures on
installing, configuring, and using the Nextiva® S2800e series PTZ IP cameras.
Audience
This guide is intended for the following audience:
Managers
IT system administrators
Engineers
Technicians
This guide assumes that you are familiar with:
Installation and manipulation of electronic equipment
General use of computers
Local area networks (LANs) and basic IP data communication concepts and practices
Pan-tilt-zoom (PTZ) platforms (cameras and keyboards)
Camera configuration
Microsoft Windows operating systems
Reference
In addition to this guide, the following documentation is also available:
Nextiva S2800e Series Programming Guide
Verint SConfigurator User Guide
Nextiva S2800e Series Release Notes
How to Contact Us
The following Web sites and e-mail addresses provide information and support for Verint
Video Solutions and the Nextiva Intelligent Edge Device product line.
Find general information on Verint Video Solutions, including marketing material and
product information at www.verint.com/videosolutions.
Download the documentation of the Intelligent Edge Devices at www.verint.com/manuals.
Download firmware from the Verint Video Solutions partner extranet at
http://vvs.verint.com.
Send your questions or comments on the current document, or any other Nextiva user
documentation, to our documentation feedback team at
Preface
Verint Video Intelligence Solutions viii
Find contact information for the Verint Customer Service team, by phone or e-mail, or fill
out a Web request for support with a specific issues at www.verint.com/videoservice. For
immediate assistance, contact the Customer Service team:
Location Telephone E-mail
Central and Latin
America +1-631-962-9202 [email protected]
Europe, Middle East,
(Transit applications only)
Asia/Pacific
+852 2797 5678
+65-68266099
Hong Kong
Singapore
Verint Video Intelligence Solutions 1
Overview
The Nextiva S2800e series is a partnership between Vicon and Verint. The Verint encoder
installed on the Vicon main board provides IP functionality to the Vicon SurveyorVFT PTZ
cameras. This way, camera users have the benefit of using the Nextiva software, including
its IntelliStream virtual matrix. In addition, by connecting the output relay from the main
Vicon board to the alarm input contact on the IP encoder board, you add one alarm to the
S2800e camera that can be handled with the Nextiva IntelliFlow automated rule engine.
Designed for color or day/night use, the S2800e series delivers dual stream, MPEG-4 video
at up to 4CIF and 30 frames per second in NTSC. The following compression modes (also
called codecs—coder/decoder) are available: a proprietary MPEG-4-based mode called SM4,
the MPEG-4 ISO 14496-2 compliant mode, and MJPEG (Motion JPEG).
Depending on the model, the S2800e series can be installed indoors or outdoors.
The overview of the S2800e series presents:
About the S2800e Series
Installation Kit
Hardware Overview
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1: Overview
Verint Video Intelligence Solutions 2
About the S2800e Series
The S2800e series contains a variety of high resolution PTZ IP cameras, providing a wide
selection of camera types and housing styles to fit any system need. The cameras operate
in the NTSC video format. They all use 24V AC power.
The following models are available:
Model Mounting Camera Type Housing Lower Dome Zoom
S2800eN-C22CA In-ceiling Color In-ceiling metal Smoked 22X
S2800eN-P22CA Indoor
pendant Color Pendant upper Smoked 22X
S2800eN-W22CA Outdoor
pendant Color Environmental Clear 22X
S2800eN-C22 In-ceiling Color high
sensitivity, with
ExView
technology
In-ceiling metal Smoked 22X
S2800eN-P22 Indoor
pendant Color high
sensitivity, with
ExView
technology
Pendant upper Smoked 22X
S2800eN-W22 Outdoor
pendant Color high
sensitivity, with
ExView
technology
Environmental Clear 22X
S2800eN-C23 In-ceiling Day/night with
wide dynamic
range
In-ceiling metal Smoked 23X
S2800eN-P23 Indoor
pendant Day/night with
wide dynamic
range
Pendant upper Smoked 23X
S2800eN-W23 Outdoor
pendant Day/night with
wide dynamic
range
Environmental Clear 23X
S2800eN-M23 Impact
resistant
outdoor
pendant
Day/night with
wide dynamic
range
Environmental Clear 23X
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Nextiva S2800e Series User Guide
Verint Video Intelligence Solutions 3
Unless otherwise specified, the word S2800e refers to any of these models.
For any environment subject to moisture, use an outdoor model.
Key Features
The following IP encoder features are the same for all S2800e models:
4CIF resolution at 30 frames per second
NTSC video standard
MPEG-4 ISO 14496-2 and MJPEG compression modes
Dual video encoding
Automated configuration, health monitoring, and diagnostics with the Nextiva software
The PTZ and camera/lens features vary depending on the model:
S2800eN-W35 Outdoor
pendant Day/night with
wide dynamic
range and image
stabilization
Environmental Clear 35X
S2800eN-M35 Impact
resistant
outdoor
pendant
Day/night with
wide dynamic
range and image
stabilization
Environmental Clear 35X
Feature x22CA x22 x23 x35
PTZ 3333
Externally controlled pan and tilt functions 3333
Programmable autopan function 3333
Autotours (also known as patterns) created in
Nextiva Review 0222
Camera and lens
Variable-speed drive 3333
Four alarm inputs on the camera (local alarms)
and one alarm input for Nextiva (Nextiva alarm)3333
One relay output on the camera (local relay) and
one relay output for Nextiva (Nextiva relay)3333
Digital zoom 3333
Model Mounting Camera Type Housing Lower Dome Zoom
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1: Overview
Verint Video Intelligence Solutions 4
Frame Rate and Performance
The available video frame rates of each encoder of the camera are 1 to 7, 10, 15, or
30 frames per second (fps).
The composite video signal of the camera is sent to two separate encoders. You can
customize each encoder to meet your system needs, for instance in terms of frame rate and
resolution.
Each video encoder of an S2800e camera can have the following performances:
These performances can be achieved using single-stream encoding. For dual encoding
values, refer to the Nextiva Intelligent Edge Devices Single-Dual Stream Performance
document, available on the extranet (Community Links > Technical Briefs > Nextiva
Intelligent Edge Devices).
Image flip 33
Image freeze 3333
Motion detection 33
Privacy masks 33
Resolution Number of
Columns Number of
Lines Maximum Frame Rate, in Frames per
Second
MPEG-4 Based MPEG-4 ISO
14496-2 Compliant MJPEG
QCIF 176 128 30 30 30
CIF 352 240 30 30 30
2CIF 704 240 30 30 30
4CIF 704 480 30 30 30
All lines 352 480 30 30 30
2/3 D1 480 480 30 30 30
VGA 640 480 30 30 30
Feature x22CA x22 x23 x35
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Nextiva S2800e Series User Guide
Verint Video Intelligence Solutions 5
Installation Kit
The package contents for the S2800e are:
The mounting options are:
Item Description
S2800e The selected PTZ IP camera
Scribe A small metal scribe for the in-ceiling models
Anti-seize lubricant For the outdoor models
Strain relief For the in-ceiling models
Terminal block 2-position block for power; 8-position block for alarms;
3-position block for relays
Mounting Option Description
V-UCM Ceiling mount for indoor/outdoor
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1: Overview
Verint Video Intelligence Solutions 6
V-UWM Wall mount for indoor/outdoor
V-UPM-1 Parapet mount for outdoor
Mounting Option Description
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Nextiva S2800e Series User Guide
Verint Video Intelligence Solutions 7
V-URM-1 Roof mount for outdoor
V-UCP Ceiling panel for indoor
Mounting Option Description
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1: Overview
Verint Video Intelligence Solutions 8
The following power supplies are optional:
The equipment needed for the installation is:
Cable for power
Cables for alarms and relays
V-WM Wall mount, short for indoor/outdoor
V-IC-MKT In-ceiling mount kit for indoor. For the installation instructions, see
page 14.
Power Supply Description
S28PS-1 Power supply for a single indoor camera, 28V AC output,
2.15 amps
S28WPS-1 Power supply for a single outdoor camera, 28V AC output,
3amps
Mounting Option Description
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Nextiva S2800e Series User Guide
Verint Video Intelligence Solutions 9
Ethernet cable (straight-through or crossover) with an RJ-45 connector
Flexible conduit pipe for in-ceiling cameras (optional)
Hardware Overview
The components of the S2800e vary depending on the mounting type:
The components are:
Enclosure. The enclosure is a metal shell that houses the camera drive for the
in-ceiling models. A safety cord and clip are provided to connect to the camera drive
during installation. In addition, a small hole is provided on the side of the enclosure for
connection of the safety cord of the lower dome. The package includes a removable top
cover, a 0.75-inch (19 mm) conduit fitting, and a pair of rotating flippers that give a
convenient and sturdy connection of the enclosure into the ceiling. For in-ceiling
installations that do not use a conduit pipe, a 0.75-inch (19 mm) strain relief fitting
In-Ceiling Indoor Pendant Outdoor
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1: Overview
Verint Video Intelligence Solutions 10
provides solid cable anchoring at the enclosure. The top of the enclosure holds an
interface board that can be unlatched or removed for easy access. All wiring is done to
this board.
Housing. The housing for the S2800e indoor pendant configurations is a molded plastic
protective cover for the camera drive; outdoor pendant configurations have a die-cast
aluminum housing with a sunshield. The housing has a 1.5-inch NPT pipe flange mount.
In addition, it is equipped with a safety cord and clip that are used to suspend the
camera drive during installation. Another safety cord connects the lower dome to the
housing. The top of the housing holds an interface board that can be unlatched or
removed for easy access. All wiring is done to this board.
Sunshield. The sunshield is pre-installed over the housing used on the outdoor
pendant version to minimize the effects of solar radiation.
Camera drive. The camera drive is comprised of an integral camera, pan-and-tilt
drive, and CPU. It is designed for easy “snap-in” installation into the enclosure or
housing. The camera drive quickly and accurately positions the camera in 360° of pan
angle and 95° of tilt angle. There are variations in camera type for zoom and color or
day/night usage. An additional thermostatically-controlled heater is provided for
temperature control on outdoor units.
Shroud. The shroud is a 5.4 inch (137 mm) textured black ABS plastic shell. It has a
1.4 inch (35.6 mm) slotted opening for the camera. This shroud conceals the position of
the camera and snaps onto the camera drive.
Lower dome. The lower dome is an assembly comprised of a 5.98 inch (152 mm)
diameter acrylic plastic shell, a trim ring and a safety cord. The lower domes for indoor
use have a smoked finish. Standard outdoor lower domes are clear and use four screws
for additional support. All lower domes are anchored to the enclosure/housing by a
safety cord.
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Verint Video Intelligence Solutions 11
Installing and
Configuring the S2800e
The steps required to prepare the S2800e camera for operation are:
Installing the Camera
Configuring the Camera
Uninstalling the Camera
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2: Installing and Configuring the S2800e
Verint Video Intelligence Solutions 12
Installing the Camera
The installation procedure varies depending on the mounting type:
In-ceiling
Indoor pendant
Outdoor pendant
All S2800e models have the same procedure for wiring the interface board.
Installing an In-Ceiling Camera
The S2800eN-C22CA, S2800eN-C22, and S2800eN-C23 models mount in the ceiling and
rest on the ceiling material occupying the space between the lower ceiling and upper
building frame. All mounting hardware is provided.
The components to install are:
The ceiling material must provide a surface of suitable strength for a weight of 5.1 lb
(2.3 kg). For installations requiring additional support, see page 14.
The package includes a small metal scribe to assist in marking an accurate hole size in a
ceiling tile.
The installation procedure involves the following main steps:
1. Marking the hole size with a scribe.
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Table of contents
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