Verint Nextiva S1900e Series User manual

Nextiva S1900e Series
User Guide
September 2006 Firmware Release 4.6x/4.80
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Nextiva S1900e Series
Covering the S1900e-AS, S1900e-AS-XT, S1950e, S1950e-XT,
S1970e, S1970e-XT, S1970e-R, and S1970e-R-XT
Firmware Release 4.6x/4.80
User Guide
Verint Video Solutions Publication Revision: A

By providing this document, Verint Systems Inc. is not making any representations
regarding the correctness or completeness of its contents and reserves the right to alter
this document at any time without notice.
All marks referenced herein with the ® or TM symbol are registered trademarks or
trademarks of Verint Systems Inc. or its subsidiaries. All rights reserved. All other marks
are trademarks of their respective owners.
© 2006 Verint Systems Inc. All rights reserved.
www.verint.com/videosolutions
Publication date: September 29, 2006

Verint Video Solutions iii
Contents
Preface ................................................................................................................ v
Who Should Read this Guide ............................................................................. vi
How to Use this Guide ...................................................................................... vi
Contents ................................................................................................... vi
Conventions ..............................................................................................vii
Related Documentation ...............................................................................vii
Related Verint Video Solutions Products ..............................................................vii
About Us ........................................................................................................vii
Warranty .......................................................................................................viii
Chapter 1 Overview .......................................................................................... 1
About the S1900e Series ................................................................................... 2
Physical Characteristics ................................................................................ 2
Security ..................................................................................................... 2
Video ........................................................................................................ 3
Shipment ........................................................................................................ 3
Casing Description ............................................................................................ 4
Chapter 2 Configuring and Installing the Device ............................................... 5
Configuring the Device ...................................................................................... 6
Computer Requirements .............................................................................. 6
Setting Device Parameters ........................................................................... 6
Using the Encoders .....................................................................................8
Performing a Point-to-Point Connection .......................................................... 9
Installing the Device ....................................................................................... 10
Performing Serial Connections .......................................................................... 10
RS-422/485 ............................................................................................. 10
Multidrop Configurations ............................................................................ 11
Configuring the I/Os ....................................................................................... 11
Audio ...................................................................................................... 12
Alarms .................................................................................................... 13
Updating the Firmware .................................................................................... 14
Performing a Hardware Reset ........................................................................... 14
Red/Blue Display ............................................................................................ 15
Activating Quality of Service ............................................................................ 15
Status LED .................................................................................................... 15
Chapter 3 Using the Web Interface ................................................................. 17
Getting Started .............................................................................................. 18
Configuring the Device .................................................................................... 20
Serial Port ................................................................................................ 21
Access Management .................................................................................. 21
System Status .......................................................................................... 23
Network .................................................................................................. 24
Video ...................................................................................................... 24
VSIP ....................................................................................................... 30
Audio ...................................................................................................... 31
System Time ............................................................................................ 32

Contents
iv Verint Video Solutions
On-Screen Display .....................................................................................33
HTTP (Webserver) .....................................................................................35
Viewing Live Video ..........................................................................................36
Presentation Windows ................................................................................37
PTZ Controls .............................................................................................38
Maintaining the Device ....................................................................................38
Appendix A Factory Default Configuration ........................................................41
Appendix B DHCP Support and APIPA ..............................................................43
Appendix C CLI Access .....................................................................................45
Appendix D RJ-45 Ethernet Cables ...................................................................49
Appendix E Audio Pinouts.................................................................................51
Appendix F S1900e Series Technical Specifications ..........................................53
Glossary .............................................................................................................55
Index .................................................................................................................61
Compliance ........................................................................................................65

Verint Video Solutions v
Preface
The Nextiva S1900e Series User Guide presents the information and procedures on
installing, configuring, and using the NextivaTM S1900e series edge devices.
This guide covers the following firmware versions:
Edge device Version
S1900e-AS 4.60
S1900e-AS-XT 4.60
S1950e 4.62
S1950e-XT 4.62
S1970e 4.62
S1970e-XT 4.62
S1970e-R 4.80
S1970e-R-XT 4.80

Preface
vi Verint Video Solutions
Who Should Read this Guide
This guide is intended for managers, IT system administrators, engineers, and technicians
who will use the S1900e series edge devices. It provides conceptual information on how to
configure, install, and operate the devices.
This guide assumes that you are familiar with:
Installation and manipulation of electronic equipment
General use of computers
Local area networks (LANs) and basic IP data communication concepts and practices
Pan-tilt-zoom (PTZ) platforms (cameras and keyboards)
Web browsers
Microsoft Windows operating systems
How to Use this Guide
This guide contains all the information needed to install, configure, and use an
S1900e series device.
Contents
The Nextiva S1900e Series User Guide is divided into the following chapters:
1. Overview—Provides a brief description of the features of the S1900e series and
illustrations of their casings.
2. Configuring and Installing the Device—Presents the configuration and installation
procedures for the S1900e series device.
3. Using the Web Interface—Explains how to use the web interface to configure the
device and view live video.
The guide also includes the following appendixes:
A. Factory Default Configuration—Lists the default parameter values of the
S1900e series device.
B. DHCP Support and APIPA—Explains how the DHCP server and the Microsoft APIPA
addressing scheme work.
C. CLI Access—Explains how to access the command line interface (CLI) of the
device.
D. RJ-45 Ethernet Cables—Presents the pinouts of the straight-through and
crossover Ethernet cables.
E. Audio Pinouts—Presents the pinouts for audio input/output.
F. S1900e Series Technical Specifications—Lists the complete technical
specifications of the S1900e series devices.
A glossary, an index, and compliance information complete the guide.

Verint Video Solutions vii
Nextiva S1900e Series User Guide
Conventions
The following typographic conventions are used throughout this guide:
Related Documentation
In addition to this guide, the following documentation is also available:
Nextiva S1900e Series Installation Guide
SConfigurator User Guide
Release Notes
All these documents are contained on the Utilities CD shipped with the device.
Furthermore, a paper copy of the installation guide is included with your order.
Related Verint Video Solutions
Products
You may use the S1900e series transmitters with the S1970e-R video receivers. You may
also use them with the nDVRTM and Nextiva enterprise video management solutions. For
more details, visit our web site. For pricing information, call your dealer.
About Us
Verint®Systems (NASDAQ: VRNT) is a leading global provider of video security,
surveillance and business intelligence solutions. Verint Video Solutions transform digital
video into actionable intelligence: timely, mission-critical insights for faster, more effective
decisions.
Today, more than 1000 companies in 50 countries use Verint solutions to enhance security,
boost operational efficiency, and fuel profitability.
Web Site
For information about the Nextiva line of products, visit www.verint.com/videosolutions.
To request the latest versions of firmware and software or to download other
product-related documents, you need access to the Verint Video Solutions partner extranet.
To register, go to http://vvs.verint.com.
Visual cue Meaning
Connect The name of an interface element you have to act on. A key to press. The value
of an interface element.
connection_name Text that must be replaced by a user-supplied value. Text representing variable
content.
S1900e.vf The name of a command, file, or directory. Text that appears on the screen.
Examples of user-supplied values.

Preface
viii Verint Video Solutions
Support
If you encounter any type of problem after reading this guide, contact your local distributor
or Verint Video Solutions representative. You can also use the following sections on the
Verint Video Solutions partner extranet to find the answers to your questions:
Open a Support Ticket
FAQ
My Account
For assistance with the Nextiva edge devices and the related software, contact the Verint
Video Solutions customer service team:
By phone: [phone] option 1 (North America) or [phone] option 1,
Monday to Friday, from 8:30 to 17:30 EST
By fax: [phone]
Warranty
Each product manufactured by Verint Systems is warranted to meet all published
specifications and to be free from defects in material and workmanship for a period of
three (3) years from date of delivery as evidenced by the Verint Systems packing slip or
other transportation receipt. Products showing damage by misuse or abnormal conditions of
operation, or which have been modified by Buyer or repaired or altered outside Verint
Systems factory without a specific authorization from Verint Systems shall be excluded
from this warranty. Verint Systems shall in no event be responsible for incidental or
consequential damages including without limitation, personal injury or property damage.
The warranty becomes void if the product is altered in any way.
Verint Systems responsibility under this warranty shall be to repair or replace, at its option,
defective work or returned parts with transportation charges to Verint Systems factory paid
by Buyer and return paid by Verint Systems. If Verint Systems determines that the Product
is not defective within the terms of the warranty, Buyer shall pay all handling and
transportation costs. Verint Systems may, at its option, elect to correct any warranty
defects by sending its supervisory or technical representative, at its expense, to customer’s
plant or location.
Since Verint Systems has no control over conditions of use, no warranty is made or implied
as to suitability for customer’s intended use. There are no warranties, expressed or implied,
except as stated herein. This limitation on warranties shall not be modified by verbal
representations.
Equipment shipped ex works Verint Systems factory shall become the property of Buyer,
upon transfer to the common carrier. Buyer shall communicate directly with the carrier by
immediately requesting carrier’s inspection upon evidence of damage in shipment.
Buyer must obtain a return materials authorization (RMA) number and shipping instructions
from Verint Systems prior to returning any product under warranty. Do not return any
Verint Systems product to the factory until RMA and shipping instructions are received.

Verint Video Solutions 1
Overview
Designed for video monitoring and surveillance over IP networks, the Nextiva
S1900e series is a highly compact, single-input edge device. Two compression modes are
available to deliver video over 10/100Base-T networks: a proprietary MPEG-4-based mode
and the MPEG-4 ISO 14496-2 compliant mode. The device can easily be extended over
local and wide area networks (LANs and WANs) or the Internet using ISDN, PSTN, or xDSL
routers. It is built on open standards to provide long-term investment protection.
You can use the S1900e series edge devices in point-to-point contexts as well as with video
management and storage applications. Furthermore, they enable configuration and video
viewing from web browsers.
This device is for indoor use only.

1: Overview
2Verint Video Solutions
About the S1900e Series
The S1900e series contains many models covering different video resolution and
functionality needs.
Each device is configured to interface, right out of the box, with the most popular camera
data port configuration (4800 baud, 8 data bits, no parity, 1 stop bit).
Physical Characteristics
The S1900e series devices contains three transmitters and one receiver. Here is an
overview of their features:
Furthermore, all devices have:
One video input (on the transmitters) or output (on the receiver)
12V DC power
A serial port for the RS-422/485 protocol
A reset button
One input dry contact and one relay output
1/8 inch (3.5 mm) stereo jacks
The video analytics capabilities of the S1900e-AS can be used inside a Nextiva IntelliView
solution. In the IntelliView Analytics Rule Builder, the S1900e-AS supports a maximum of
five active rules and six views. For more information, refer to the documentation set of the
Nextiva enterprise video management platform.
You can also purchase each device with the extended temperature option (the
S1900e-AS-XT, S1950e-XT, S1970e-XT, and S1970e-R-XT).
Unless otherwise specified, the word S1900e refers to any of these devices.
Security
Every edge device comes with a unique SSL (Secure Sockets Layer) certificate for securing
its IP link. SSL is a commonly used protocol for managing the security of IP message
transmission. Therefore, the connections with another device, the SConfigurator tool, or a
video management software can be secured.
If enabled, the SSL protocol secures the following data: I/O, serial port, and VSIP (a
proprietary protocol) communication. It does not apply to audio and video transmission.
Once a device is in secure mode, you cannot access it anymore with Telnet, you access its
web interface in secure mode only, and you cannot perform firmware updates through the
IP network on it. However, you can configure it with SConfigurator.
Device Video I/O Performance Onboard analytics
S1900e-AS 1 input 4CIF resolution at 30 frames per second 3
S1950e 1 input 2/3 D1 resolution at 30 frames per second
S1970e 1 input 4CIF resolution at 30 frames per second
S1970e-R 1 output N/A

Verint Video Solutions 3
Nextiva S1900e Series User Guide
For more information about this security feature, refer to the SConfigurator User Guide.
Video
The video frame rate of the edge device can be:
NTSC—1 to 7, 10, 15, or 30 frames per second (fps)
PAL—1 to 6, 8, 12, or 25 fps
The transmitters in the S1900e series can have the following video resolutions:
The maximum frame rates (in frames per second) for the two available compression modes
are, using the NTSC (PAL) format:
* On encoder 2 only.
For more information about these video parameters, refer to the SConfigurator User
Guide.
Shipment
Your S1900e shipment contains the following items:
The requested device
A 12V DC external power supply
The Utilities CD containing the release notes and documentation for the device as well
as the SConfigurator application
The Nextiva S1900e Series Installation Guide
Resolution Number of columns Number of lines Applies to
NTSC/PAL NTSC PAL
QCIF 176 128 144 All devices
CIF 352 240 288 All devices
2CIFH 704 240 288 All devices
4CIF 704 480 576 All devices
All lines 352 480 576 All devices
2/3 D1 480 480 576 All devices
VGA 640 480 576 All devices
Resolution MPEG-4-based mode MPEG-4 ISO 14496-2 compliant mode
S1900e-AS S1950e S1970e S1900e-AS S1950e S1970e
QCIF 30 (25) 30 (25) 30 (25) 30 (25) 30 (25) 30 (25)
CIF 30 (25) 30 (25) 30 (25) 30 (25) 30 (25) 30 (25)
2CIFH 30 (25) 30 (25) 30 (25) 30 (25) 30 (25) 30 (25)
4CIF 30 (25) * 15 (12.5) 30 (25) 30 (25) * 15 (12.5) 30 (25)
All lines 30 (25) 30 (25) 30 (25) 30 (25) 30 (25) 30 (25)
2/3 D1 30 (25) 30 (25) 30 (25) 30 (25) 30 (25) 30 (25)
VGA 30 (25) * 15 (12.5) 30 (25) 30 (25) * 15 (12.5) 30 (25)

1: Overview
4Verint Video Solutions
Casing Description
The S1900e electronics are enclosed in a non-weatherproof aluminum casing that is not
meant for outdoor use.
The front panel consists of:
A five-pole connector for the RS-422/485 serial port
A pair of 1/8 inch (3.5 mm) I/O audio connectors
One BNC connector for video input or output
The back panel consists of:
An SD card slot on the S1900e-AS and S1900e-AS-XT (for future use)
A system status LED
12V DC power poles
A reset button
One dry contact input and one relay output
An RJ-45 jack for the Ethernet network
RS-422/485 Video input or output
Audio input
Audio output
I/O RJ-45 EthernetReset
12V DC power
SD card slot on the S1900e-AS
and S1900e-AS-XT
System status

Verint Video Solutions 5
Configuring and
Installing the Device
The steps required to prepare your S1900e device for operation are:
Basic configuration
Physical installation in its final location
Connection to the serial port
Alarm and audio configuration
Remember that your device is an indoor product that should not be used in an outdoor
environment.

2: Configuring and Installing the Device
6Verint Video Solutions
Configuring the Device
The configuration steps to execute are:
Setting a series of parameters, including the IP address
Establishing a point-to-point connection between the S1900e and a receiver, if required
To configure the device, you need the proprietary SConfigurator tool. It is included on the
Utilities CD shipped with your device; you can also find its latest version on the Verint
Video Solutions extranet (Technical Support, then Downloads, then Firmware Upgrades).
You have to copy its executable file to the hard disk of your computer.
Computer Requirements
The minimum hardware and software requirements for the host computer needed to
configure the edge device are:
An Ethernet network card
Internet Explorer 6.0
Microsoft DirectX 8.1
Windows 2000 Service Pack 2 or higher, or Windows XP Service Pack 2
Setting Device Parameters
cc
The first step in installing an S1900e device is to change its IP address to ensure
compatibility with an existing network. The default IP addresses of all devices are based on
the APIPA addressing scheme and will be in the range 169.254.X.Y, where Xand Yare
relative to the MAC address of the individual device; for more information about APIPA, see
page 43.
To work properly, devices on the same network must have unique IP addresses. The device
will not prevent you from entering a duplicate address. However, its system status LED will
turn to flashing red; then the device will use an APIPA address.
To set the parameters of a device:
1. In a lab, unpack the device and place it on a table.
2. Establish the Ethernet connection by plugging a cable (straight-through or crossover)
into the LAN 10/100 connector on the back of the device.
The crossover cable is to directly connect the device to a computer; the
straight-through cable is to integrate the S1900e on a network. For their detailed
pinouts, see page 49.
3. Power the S1900e. If you are using the supplied power supply:
a. Plug the power supply wire with the dashed white lines in the Gnd pole on the back
of the device.
b. Plug the other power wire in the Pwr+ pole on the back of the device.

Verint Video Solutions 7
Nextiva S1900e Series User Guide
c. Connect the electric plug into the outlet.
For any other power supply, refer to the manufacturer documentation for the proper
wiring scheme.
4. Start SConfigurator.
The SConfigurator window appears.
5. In the General tab, click Program Options.
The Program Options window appears.
6. Check Detect All Units on LAN.
7. Ensure that the VSIP Port is 5510; otherwise, click Default.
8. Ensure that the Discovery IP Address is 255.255.255.255; otherwise, click Reset to
Broadcast.
9. Click OK.
10. Select the Units tab, then click Discover.
A device of type “Unknown” with a 169.254.X.YIP address appears in the list; it
corresponds to your new device.

2: Configuring and Installing the Device
8Verint Video Solutions
11. Select the unknown device, then click Configure. In the Reconfigure unit? confirmation
window, click Yes.
The New Network Configuration window appears.
12. To use DHCP (Dynamic Host Configuration Protocol), check Use DHCP. Otherwise,
enter the IP address, subnet mask, and gateway of the device, as provided by your
network administrator.
For more information about DHCP, see page 43.
13. Click OK.
The device reboots with its new network configuration. It may take up to 20 seconds.
14. In the Units tab, click Discover.
The new S1900e device appears.
15. Select the device, then click Configure.
16. Configure the serial port parameters to match those of the target equipment (for
instance, camera or PTZ keyboard).
For more information, refer to the SConfigurator User Guide.
The S1900e initial configuration is now complete. You perform further configuration with
the web interface (see page 17), SConfigurator, or a video management software from
Verint Video Solutions.
Using the Encoders
The composite signal of a video input for the transmitters is sent to two separate encoders.
You can have the following scenarios with regards to the encoder use:
Note: You should not use the web interface and a video management software at the same
time.
Scenario Encoder 1 Encoder 2
point-to-point point-to-point unused
video management software view at rate A record at rate B
web interface web viewing point-to-point

Verint Video Solutions 9
Nextiva S1900e Series User Guide
Performing a Point-to-Point Connection
c
To view video on a monitor in a point-to-point context (as opposed to using a video
management software), you have to create a fixed connection between an S1900e
transmitter and an S1970e receiver. Typically, both devices sit on the same IP subnet as
SConfigurator and have the same VSIP port; to access other devices, refer to the device
discovery section in the SConfigurator User Guide.
For more information about the connection procedure or the video modes, refer to the
“Managing Connections” chapter, in the SConfigurator User Guide.
To perform a point-to-point connection:
1. Start SConfigurator.
2. In the Units tab, discover the desired devices.
The discovered devices appear in the Units box.
3. Select the Connections tab, then click Add.
The Connection Creator window appears.
4. Select a transmitter in the left column and a receiver in the right one.
In the Transmitters column, you have access to the two encoders of each input; the
video stream is the same for both. Stream1 is typically reserved for web viewing,
therefore you should use Stream2 for point-to-point connections.
5. In the Video list, select the desired video mode.
6. To disable I/O data transmission (for example, alarms) between the two selected
devices, clear Forward I/O.
7. To disable serial port data transmission (like PTZ commands), clear Forward Serial
Port Data.
8. To enable audio between the devices, ensure that Enable Audio is checked, then select
the audio mode.
9. Click Connect.
You should now have video on the monitor connected to the receiver.
c

2: Configuring and Installing the Device
10 Verint Video Solutions
Installing the Device
When your device is successfully configured, it is ready to be installed in its final location.
To install the device:
1. Plug the video cable of the camera or monitor to the video BNC connector on the
device.
2. Plug the network cable into the LAN 10/100 Ethernet connector on the device.
3. Power the device.
4. If required, connect the serial port of the device to the camera (see next).
Note: The S1900e-AS device may heat more than one without analytics capabilities.
Performing Serial Connections
The S1900e device supports only the RS-422 and RS-485 asynchronous protocols. For any
other protocol, you may need a converter.
RS-422/485
Most target devices (keyboards, PTZ cameras, monitors) use the RS-422/485 protocol for
communication.
To use the RS-422/485 functionality, you need to:
1. Connect a twisted pair cable to the multipole connector on the front of the device. The
connector gives access to the Tx+, Tx-, Rx+, Rx-, and ground signals.
2. Select the right operating mode (RS-422 4 wires, RS-485 2 wires, or RS-485 4 wires)
using SConfigurator or a video management software.
To properly make the connection to a four-wire RS-422 or RS-485 serial device, use the
following scheme (where the Tx connectors are for input and the Rx connectors are for
output):
For a two-wire RS-485 connection with a Nextiva device:
1. Create the Data- signal by shorting the Rx- and Tx- pins together.
2. Create the Data+ signal by shorting the Rx+ and Tx+ pins together.
Peripheral connector S1900e connector
Tx+ Tx+
Tx- Tx-
Rx+ Rx+
Rx- Rx-
ground ground