Verizon Volicon MIP Manual
Copyright © 2016, Volicon Inc., All Rights Reserved
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MIP Admin Guide 8.0
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Warranty and Limitations
“The information in this document is subject to change without notice and does not represent a commitment on the part of Volicon
Inc.; it’s not a binding contract. Volicon Inc. will not be held responsible for failures or errors in the text of the document. Nor be
liable for it to any claim from any third party. Documentation is provided “as is.” All conditions, representations and warranties,
expressed or implied, including any implied warranty of merchantability, tness for a particular purpose or non-infringement, are
disclaimed, except to the extent that such disclaimers are held to be legally invalid. This document contains proprietary informa-
tion belonging to Volicon Inc. Such information is supplied solely for assisting properly authorized users of Volicon Inc. systems. No
part of its contents may be used for any other purpose, disclosed to any person or rm. No part or parts of this document shall be
copied, used for commercial purposes or passed to any third party for any use, without approval Volicon Inc. The text and graphics
are for the purpose of illustration and reference only. Theinformation herein is subject to change without notice”
Document Details
Document Name: MIP Admin Guide 8.0
Part Number
Related Software Versions
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Contents
1Introduction ....................................................................................................................... 8
1.1 Purpose and Scope.......................................................................................................8
1.2 About the Media Intelligence Platform™.............................................................8
1.3 Conventions Used in this Manual...........................................................................9
1.4 Definitions and Acronyms .......................................................................................10
2MIP Platforms.................................................................................................................. 14
3Servers ................................................................................................................................ 15
3.1 Server Dimensions and Power Requirements................................................15
3.2 Mounting, Power, Basic Connections .................................................................15
3.2.1 Power Distribution .........................................................................................16
3.2.2 Total Power.......................................................................................................16
3.2.3 HVAC...................................................................................................................16
3.2.4 STB Shelves.......................................................................................................17
3.2.5 Typical Rack Layout with Set Top Boxes...................................................17
3.3 Server Front Panel Indicators and Controls.....................................................18
3.3.1 Power On and Shutdown .............................................................................18
3.3.2 Server Front Panel Indicators......................................................................20
3.3.3 Drive Carrier Indicators.................................................................................21
3.4 Server Rear Panel Connections .............................................................................22
3.5 Capture Cards ...............................................................................................................22
4Software Installation.................................................................................................... 23
4.1 Central and Probe Server Operating Systems................................................23
4.1.1 Additional Microsoft Software ....................................................................23
4.1.2 Third Party Software ......................................................................................23
4.2 Client Workstation.......................................................................................................24
4.2.1 Client Side Browsers ......................................................................................24
4.3 Initial MIP Deployment..............................................................................................24
4.4 Optional MIP Modules...............................................................................................24
4.5 Managing MIP Software Updates.........................................................................25
4.6 Upgrading from Previous Versions of Observer............................................25
5Adding MIP Servers to Your Network ................................................................... 26
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5.1 IP Port Utilization .........................................................................................................26
5.1.1 Central Server ..................................................................................................26
5.1.2 Probe Server.....................................................................................................27
5.1.3 Client...................................................................................................................27
5.2 Network Bandwidth....................................................................................................27
6Initial O/S Level Setup.................................................................................................. 28
6.1 Active Directory (AD) Integration ..........................................................................28
6.1.1 Prerequisites ....................................................................................................28
6.1.2 AD Operation ...................................................................................................28
6.2 Antivirus Excluded Storage Areas.........................................................................29
6.3 Remote Server Access ...............................................................................................29
6.3.1 Server Side Microsoft RDP............................................................................30
6.3.2 RDP Client .........................................................................................................30
6.3.3 Login ...................................................................................................................32
6.3.4 Terminate Remote Session ..........................................................................33
7RAID Disk Drive Array .................................................................................................. 34
7.1 RAID Variants.................................................................................................................34
7.2 RAID Controllers...........................................................................................................35
7.3 Accessing the RAID Controller ...............................................................................35
7.4 Main MegaRAID Screen.............................................................................................37
7.4.1 Silencing RAID Alarm......................................................................................37
7.5 Email Alerts.....................................................................................................................38
7.6 Hard Disk Drive (HDD) Replacement ..................................................................38
8Capture Cards and Breakout Cables ..................................................................... 39
8.1 BlackMagic ......................................................................................................................40
8.1.1 Intensity PRO 4K..............................................................................................40
8.1.2 Decklink Extreme 4K ......................................................................................41
8.1.3 Decklink SDI 4K................................................................................................42
8.1.4 Decklink Studio 4K..........................................................................................43
8.1.5 Decklink Duo ....................................................................................................44
8.1.6 Decklink Quad SDI ..........................................................................................45
8.1.7 Decklink Mini Recorder .................................................................................46
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8.1.8 Decklink Mini Monitor ...................................................................................47
8.2 Dektec ...............................................................................................................................47
8.2.1 DTA-2136...........................................................................................................48
8.2.2 DTA-2137C ........................................................................................................48
8.2.3 DTA-2138B ........................................................................................................49
8.2.4 DTA-2144B ........................................................................................................49
8.2.5 DTA-2145...........................................................................................................50
8.3 Hauppauge .....................................................................................................................51
8.3.1 HVR-2255...........................................................................................................51
8.4 Osprey...............................................................................................................................51
8.4.1 260e ....................................................................................................................52
8.4.2 460e ....................................................................................................................52
8.5 Set Top Box interconnect.........................................................................................55
9What NOT to do on the Server Side ....................................................................... 56
10 MIP Login ........................................................................................................................... 57
10.1 Logging Out ....................................................................................................................58
10.2 Internet Explorer Settings........................................................................................58
10.3 Non-IE Browsers Support, Clientless Mode.....................................................60
10.4 MIP ActiveX Media Player.........................................................................................60
10.4.1 Installing the Media Player...........................................................................60
10.4.2 Updating the Media Player...........................................................................63
10.4.3 Removing the Media Player .........................................................................64
10.5 MIP Welcome Page......................................................................................................65
11 MIP Web Based Configuration and Monitoring ................................................ 66
11.1 System Architecture ...................................................................................................66
11.2 Configuration – Probes and Encoders................................................................67
11.2.1 Create a Probe Group....................................................................................68
11.2.2 Rename a Probe Group ................................................................................69
11.2.3 Delete a Probe Group....................................................................................70
11.2.4 Adding a Probe................................................................................................70
11.2.5 Editing a Probe ................................................................................................70
11.2.6 Creating and Editing Encoders....................................................................75
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11.2.7 Adding an Encoder .........................................................................................75
11.2.8 Encoder Configuration ..................................................................................76
11.3 Settings – Central Server ....................................................................................... 106
11.3.1 System............................................................................................................. 106
11.3.2 Settings - SNMP Receivers......................................................................... 108
11.3.3 Settings - Channel Set................................................................................. 109
11.3.4 Distribution Profiles .................................................................................... 110
11.3.5 Roles ................................................................................................................ 113
11.3.6 Users................................................................................................................ 114
11.4 Active Users................................................................................................................. 116
11.4.1 Force User Logout ....................................................................................... 116
11.5 Preferences ................................................................................................................. 116
11.5.1 Main ................................................................................................................. 117
11.5.2 Password........................................................................................................ 117
11.6 System Health ............................................................................................................ 118
11.6.1 Alerts................................................................................................................ 118
11.6.2 User Activity................................................................................................... 118
11.6.3 Event Viewer.................................................................................................. 119
11.7 Help................................................................................................................................. 119
11.8 About.............................................................................................................................. 119
11.9 Reset Cache................................................................................................................. 120
11.10 Log out........................................................................................................................... 120
12 System Monitoring Procedure ............................................................................... 121
12.1 Checking Probe Status............................................................................................ 121
12.2 Encoder Status........................................................................................................... 121
12.2.1 Encoder Fault Corrective Actions ............................................................ 122
12.2.2 Monitor Live Media Streams..................................................................... 122
12.2.3 Checking Memory and CPU Utilization.................................................. 122
12.3 Checking Video Storage Utilization................................................................... 123
13 Troubleshooting and Maintenance ...................................................................... 125
13.1 No Video Playing ....................................................................................................... 125
13.2 User Log In................................................................................................................... 125
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13.2.1 Client Machine Not Working..................................................................... 125
13.3 Install Player CAB File.............................................................................................. 126
13.4 License Problem Sources ...................................................................................... 126
13.5 Capture Card Debugging....................................................................................... 126
13.5.1 BlackMagic ..................................................................................................... 126
13.5.2 Dektec ............................................................................................................. 126
13.5.3 Osprey............................................................................................................. 127
13.5.4 Hauppauge .................................................................................................... 130
13.6 Technical Support Portal ....................................................................................... 130
14 SNMP Notification ....................................................................................................... 131
14.1 MIB Variables.............................................................................................................. 131
14.1.1 MIB Variables Alert Example..................................................................... 133
14.2 SNMP Notification Signaling ................................................................................ 135
14.3 System Alerts .............................................................................................................. 136
15 Revision History ............................................................................................................ 137
15.1 MIP releases................................................................................................................ 137
15.2 Revision change history......................................................................................... 137
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1 INTRODUCTION
1.1 Purpose and Scope
Welcome to the Volicon, a division of Verizon Digital Media Services Media Intelligence Platform™
(MIP) Admin Guide. This document will provide the details and instructions necessary to guide you
through the configuration and operation of the MIP, addressing specific system and network
administrator functions, in the Volicon, a division of Verizon Digital Media Services environment.
These areas include setting up...
� Inputs from video networks and set top boxes
� Channel Encoders
� IP network configuration
� Alerting thresholds
� User accounts
� Other system related parameters in the MIP
It is also useful for advanced users to gain further understanding of the system.
1.2 About the Media Intelligence Platform™
The Media Intelligence Platform™ suite of applications transforms content creation, sharing, and
monitoring of broadcast products. It allows you to create and distribute high-quality content faster
while immediately enabling response to the competition, advertisers and regulatory entities. Most
importantly though, the Media Intelligence Platform™ enables you to provide an improved broadcast
product that will increase approval from all audiences.
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Figure: MIP Functional Diagram
The MIP continuously ingests the video and audio from multiple sources. MIP works with networks of
all sizes. The system is preconfigured with default settings so that small installations can work right
out of the box. For larger installations, you can define as many Probe servers and their streams in the
Central Server as you need to completely monitor your network.
1.3 Conventions Used in this Manual
Type Classification
Boldface Denote names and labels in the Graphical User Interface (GUI)
Capitalization Denotes key words module names, components and signal
labels
<Boldface> Denotes push buttons and other similar user input devices
@Hyperlink Automatic links to other sections in the document, denoted by
boldface and the “@” prefix
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1.4 Definitions and Acronyms
8VSB 8-level vestigial sideband modulation - used for ATSC over the air broadcast
AC3 Dolby Digital Audio Codec 3 - compression used by ATSC
AFD Active Format Description - metadata describing format i.e. 4:3 or 16:9
ARL As Run Logs - use customer extracted program schedules
ASI Asynchronous Serial Interface - used to carry MPEG-TS
ATSC Advanced Television System Committee – set of standards for US digital
television
Bookmark Short program segments marked on the MIP server to facilitate auditing and
sharing
CALM Act Commercial Advertisement Loudness Mitigation – FCC requirement for audio
loudness levels
CC/TT Closed Captioning/ SMPTE Timed Text - Protocols used to add text description
of the audio
CDN Content Delivery Network – distributed servers used to source programs as
close to the customer as possible.
CEM Content Export Module – optional software package to export program clips to
social media sites.
Clear QAM Clear Quadrature Amplitude Modulation – non encrypted Cable video
distribution
Component
Video
Analog video with separate Red, Green, Blue channels using three RCA
connectors
Composite
Video
Analog video over a single RCA connector
Cron Time based job scheduler.
Dialnorm AC3 metadata used to control playback gain
DPI Digital Program Insertion – Metadata that allows downstream insertion of
commercial or short programs.
DVB Digital Video Broadcasting - international suite of digital television standards
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Encoder MIP module that receives and processes media signals
Fault Clips Portions of audio or video stream that fails to meet predetermined MIP quality
thresholds
GPI General Purpose Interface - Metadata used for broadcast automation
HDCP High Bandwidth Digital Content Protection - the digital copy protection
protocol built into HDMI
HDMI High Definition Multimedia Interface – digital interface used to transport audio
and video short distances
Hot Folder Used to temporally store Asrun files
Maximum Time
Accuracy
Provides frame-by-frame timing accuracy
Metadata Additional information carried by the program used to describe program
details
MIB Management Information Base – database used by Simple Network
Management Protocol (SNMP)
MIP Media Intelligence Platform
MPEG Motion Picture Expert Group - international organization that sets audio and
video compression and transmission standards
MPEG-TS MPEG Transport Stream - a standard container for audio, video and Program
and System Information Protocol (PSIP)
Multiview MIP feature that allows you to configure multiple channels and monitoring
widgets into a single display screen
NAVE Nielsen audio video encoder – psychoacoustic symbols inserted in programs
to facilitate automatic viewer tracking
NTP Network Time Protocol – Internet standard used to synchronize computer real
time clocks.
IP Internet Protocol – the method used to send data from one computer to
another
Probe Ingest server housing one or more Encoders
GPI General Purpose Interface - Metadata used for broadcast automation
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HDCP High Bandwidth Digital Content Protection - the digital copy protection
protocol built into HDMI
HDMI High Definition Multimedia Interface – digital interface used to transport audio
and video short distances
Hot Folder Used to temporally store Asrun files
Maximum Time
Accuracy
Provides frame-by-frame timing accuracy
Metadata Additional information carried by the program used to describe program
details
MIB Management Information Base – database used by Simple Network
Management Protocol (SNMP)
MIP Media Intelligence Platform
MPEG Motion Picture Expert Group - international organization that sets audio and
video compression and transmission standards
MPEG-TS MPEG Transport Stream - a standard container for audio, video and Program
and System Information Protocol (PSIP)
Multiview MIP feature that allows you to configure multiple channels and monitoring
widgets into a single display screen
NAVE Nielsen audio video encoder – psychoacoustic symbols inserted in programs
to facilitate automatic viewer tracking
NTP Network Time Protocol – Internet standard used to synchronize computer real
time clocks.
IP Internet Protocol – the method used to send data from one computer to
another
Probe Ingest server housing one or more Encoders
Probe Manager Windows application used to directly manage Probe functionality
PSIP Program and System Information Protocol – method used to transport
program metadata such as: sub channels, program guide, and content ratings.
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S-Video Separate Video – Variation of analog composite video that separates luminance
(black and white) from chrominance (color) to enhance video quality
SDI Uncompressed standard (SD) or high definition (HD) digital video serial data
interface
Services A/V program content with associated metadata
SMPTE Society of Motion Picture and Television Engineers – industry group that creates
numerous technical standards
Storyboard Sequence of video frames to assist visualization
W3C World Wide Web Consortium - sets standards to advance use of the world wide
web
XDS Extended Data Services – analog NTSC metadata
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2 MIP PLATFORMS
Volicon, a division of Verizon Digital Media Services has numerous platforms optimized to meet the
needs of a wide variety of customers. Systems are customized per customer requirements. Below is
an overview of different system classes.
Enterprise
The Enterprise platform offers the highest degree of scalability with enterprise reliability, and the
maximum amount of storage. Enterprise systems use RAID 6 for increased reliability.
Professional
The Professional platform provides a cost-effective, system for content monitoring, logging and
compliance workflows. It serves as a cross-browser and cross-platform solution that offers greater
portability, scalability, and redundancy, with ease of use and extensibility. A Professional class system
is equipped with RAID 5 and typically a 2U chassis form factor.
Scout
Scout is a cost-effective yet powerful video network monitoring device. It enables Broadcasters,
Networks, as well a Cable and IPTV operators to proactively perform quality checks at audio/video
service handoffs, to ensure the highest quality experience for their customers. Scout is the smallest
server, using a 1U chassis which supports a single capture card.
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3 SERVERS
Volicon, a division of Verizon Digital Media Services offers a number of different rack mounted
servers to meet customer requirements.
Figure: Typical MIP Server
3.1 Server Dimensions and Power Requirements
Server Hard Drive
Storage
Capacity
Power Requirements
All supplies 50/60Hz
Height is multiple
1U, (1.74 inch,
44.45 mm)
Weight
Scout
Observer
1 bay Single 200W
100-240V 4.2A
1U x 14.0” (346mm)
deep
12.8lbs
(6.8kg)
Enterprise
Observer
TS
4 RAID
hot swap
1 aux bay
Redundant Supplies
700W 100-140V 8.5-6.0A
750W 180-240V 5.0-3.8A
per supply
1U x 25.6” (650mm)
deep
36 lbs.
(16.3kg
Enterprise
Observer
TS
8 RAID
hot swap
1 aux bay
Redundant 700W Supplies
100-240V 10.0-4.0A per supply
2U x 25.5” (648mm) 52lbs
(26.6kg)
Observer 8 RAID
hot swap
1 aux bay
Redundant 800W Supplies
100-240V 10.0-4.0A per supply
3U x 25.5” (648mm)
deep
72lbs
(32.7kg)
Observer 16 RAID
hot swap
2 aux bays
Redundant 800W Supplies
100-240V 10.0-4.0A per supply
3U x 25.5” (648mm)
deep
72 lbs.
(32.7kg)
Observer
TS
24 RAID
Hot swap
2 aux bays
Redundant 900W Supplies 100-
240V 11.0-4.5A per supply
4U x 26.0” (660mm)
deep
75lbs
(34.0kg)
Table: Server Space and Power requirements
3.2 Mounting, Power, Basic Connections
Servers mount in standard 19-inch racks. Follow your rack manufacturer’s mounting instructions for
safe and stable mounting. If the server power supply has a 110/240 switch, make sure to set it to the
proper voltage 120/240VAC, 50/60 Hz.
Plan for your rack space and cooling requirements by creating a table similar to the one shown
above. List your servers, set top boxes, and related equipment. If possible, include a PC or laptop
dedicated for use with the MIP servers.
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Access and peripherals
← It is recommended to attach a dedicated display, keyboard, and mouse so that during urgent
service there is no delay in logging into the server.
← Attach LAN and video cables as needed per application.
3.2.1 Power Distribution
Servers should preferably be on dedicated circuits so that if one trips, it will not affect more than one
power supply module per server.
MIP systems should be connected to a UPS or a similar high availability power supply.
3.2.2 Total Power
Add the power requirements of all other onsite equipment to obtain total system power
consumption.
3.2.3 HVAC
Ensure your HVAC has sufficient cooling capacity to handle the total power (Watts) of heat dissipated
by the servers, as well as your other onsite equipment.
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3.2.4 STB Shelves
If you use Set Top Boxes (STBs), Volicon, a division of Verizon Digital Media Services recommends
mounting these in 19 inch racks (482.6 mm) for solid installation. Locate the shelves close to the
respective Probe server to reduce cable lengths. As an example see the STB shelf shown below. It fits
in a 19 inch 2U high rack.
Figure: Set Top Box Mounting Shelf
3.2.5 Typical Rack Layout with Set Top Boxes
This section describes rack layout and interconnections scenarios. Typical deployment will have a
Central Server; one or more Probe Servers w/capture cards, and optionally, set top boxes. Small
installation configurations may be able to combine the Central Server and Probe functionality on a
single hardware server.
Figure: Typical MIP Equipment Rack
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3.3 Server Front Panel Indicators and Controls
For security purposes a locking front cover prevents access to drive bays, auxiliary drives, and the
power and reset buttons. With the security panel installed, only the system level status LEDs are
visible.
Note: there may be minor differences in Panel Indicators depending on the specific server and
configuration.
Figure: Typical Server Indicators and Controls (Security Panel Removed)
3.3.1 Power On and Shutdown
To power up the server remove the locking front panel security cover and press the Power switch.
After powering up the MIP server, wait for the login screen to appear. If you are logging into the
system for the first time, consult the “Read Me First” guide or contact the Volicon, a division of
Verizon Digital Media Services support team.
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Note: MIP runs as a service (configured by default) and does not require a user/admin log in to
operate.
To shut down MIP, from the console use the MS Windows <Start>�<Shutdown> sequence. To
restart the server, use the <Start>�<Restart> menu.
CAUTION
DO NOT remove power or press the Reset button to reboot the
server. This uncontrolled shutdown can corrupt the application
database, and require re-indexing by a MIP support engineer).
If the Windows UI is not accessible, use the front panel <Power> button
to perform an orderly server shutdown.
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3.3.2 Server Front Panel Indicators
There are several LED indicators on the control panel and others on the drive carriers, to keep you
informed of overall system status and the activity and health of specific components. This section
explains the meanings of the LED indicators and the appropriate responses.
Figure: MIP Front Panel Indicators (Security Panel in Place)
Indicators:
� Power Failure: When this LED flashes, it indicates one of the power supplies has failed.
� Alert: This LED is illuminated when an alert condition occurs. See the table below for details.
Alert Status Description
Constant red An overheat condition has occurred. (This may be caused by cable
congestion.)
Blinking red (1Hz) Fan failure, check for an inoperative fan.
Blinking red (0.25Hz) Power failure, check for a non-operational power supply.
Table of contents
