Verizon ER10VW User manual

Welcome!
Thank you for choosing the ER10VW.
ER10VW is your personal connection to care everyday in case of emergency. It allows you to connect and use easily.
This User Guide contains important and useful information that will familiarize you with all the ER10VW has to oer.
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and important information:
NOTE NOTE Notes, usage tips, or additional information
Warning Situations that could cause injury to yourself or others
Caution Situations that could cause damage to your device or other equipment
ER10VW

002 Verizon
Contents
Specifications .................................................................................................. 004
Specications..................................................................................................................................004
Basics............................................................................................................... 006
In Box..............................................................................................................................................006
Overview.........................................................................................................................................008
Charging Your Battery .....................................................................................................................012
How to Use Accessories ...................................................................................................................015
Turning Verizon SureResponseTM Personal Monitor (Personal Monitor) On.......................................024
Getting Started................................................................................................ 029
LCD Display Screen ..........................................................................................................................029
Pairing ............................................................................................................. 030
Pairing Method ...............................................................................................................................030
Paging ............................................................................................................. 031
Paging Method ...............................................................................................................................031
Phone Calls ...................................................................................................... 032
Making an Emergency Call..............................................................................................................032

ER10VW 003
Safety Information........................................................................................... 033
Safety Information forWireless Handheld Phones ..........................................................................033
Important safety instructions..........................................................................................................037
Unplug this cordless phone immediately from an outlet if: ............................................................038
Installation Guidelines ....................................................................................................................039
Safety Information for FCC RF Exposure...........................................................................................040
FCC, ACTA ........................................................................................................................................041
SAR Information..............................................................................................................................044
FDA Consumer Update ....................................................................................................................046
Compliance with Other FCC Regulations..........................................................................................053
General Safety.................................................................................................................................053
Battery............................................................................................................................................054
Charger ...........................................................................................................................................055
RecycleYour Cell Phone!..................................................................................................................056
Responsible Driving (from verzonwireless.com):.............................................................................058
RF Emissions (from verzonwireless.com):........................................................................................058
Caution: ..........................................................................................................................................064
Information to User.........................................................................................................................066
Manufacturer’s Warranty.................................................................................................................067

004 Verizon
Specifications
Specifications
Verizon SureResponse
TM
Personal Monitor
Verizon SureResponseTM Personal Monitor (hereinafter referred to as "Personal Monitor")
Display
• 0.9 inches Mono LCD
Dimensions andWeight
• Dimensions: 62 mm x 44 mm x 17.3 mm
• Weight: 54g
Operating Frequencies
• Networks: CDMA dual band (CDMA 850MHz/1900MHz)
• This product is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz
frequency range.
Operating System
• Brew 3.1.5
GPS / Location
• A-GPS

ER10VW 005
Power Management (Performance)
Battery Type Capacity Standby Time Talk Time
Lithium-Ion (Li-ion) 810mAh In range (120 hrs), Out of range (CDMA
36 hrs) 150 minutes
Verizon SureResponse
TM
Travel Dock Station
Verizon SureResponseTM Travel Dock Station (hereinafter referred to as "Travel Dock Station")
Dimensions andWeight
• Dimensions: 89.2 mm x 70.6 mm x 60 mm
• Weight: 69g
Verizon SureResponse
TM
Base Station Charger
Verizon SureResponseTM Base Station Charger (hereinafter referred to as "Base Station Charger")
Dimensions andWeight
• Dimensions: 122 mm x 120.2 mm x 74 mm
• Weight: 290g

006 Verizon
Basics
In Box
The ER10VW (Mobile Personal Emergency Response System) comes with the following items
included in the box:
• Verizon SureResponseTM Personal Monitor
(Personal Monitor)
• Personal Monitor battery (pre-installed)
• Verizon SureResponseTM Travel Dock
Station (Travel Dock Station)
• Verizon SureResponseTM Base Station
Charger (Base Station Charger)
• Base Station Charger battery (pre-installed)

ER10VW 007
• Telephone line cord • Power Adaptor
• Verizon SureResponseTM Wrist Strap
(already connected to the Personal Monitor)
• Verizon SureResponseTM Lanyard
(already connected to the Personal Monitor)
• Verizon SureResponseTM Belt Clip
(already connected to the Personal Monitor)
• User Manual• Quick Start Guide
• PSW • ICI • RF Brochure

008 Verizon
Overview
Verizon SureResponse
TM
Personal Monitor
Verizon SureResponseTM Personal Monitor (hereinafter referred to as "Personal Monitor")
1. Microphone
2. LCD display
3. Emergency Help Key
Press to connect to the Call Center.
4. External Speaker
5. Reset button (small depressed hole)
6. Volume Key
7. Charge terminal
4
5
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67
3
2

ER10VW 009
Verizon SureResponse
TM
Travel Dock Station
Verizon SureResponseTM Travel Dock Station (hereinafter referred to as "Travel Dock Station")
1. Lever frame
2. Hook
3. Power Adaptor connector (DC IN 5V)
1
3
2

010 Verizon
Verizon SureResponse
TM
Base Station Charger
Verizon SureResponseTM Base Station Charger (hereinafter referred to as "Base Station Charger")
1. Power LED
Green :The power is on.
Yellow :The Base Station Charger is running on back-up battery power.
O : The power is o.
2. Phone Line LED
Green :Telephone line cord is connected.
Blinking yellow : Telephone line is o hook/in-use.
Blinking red :Telephone line is plugged in but is not working properly.
Or the Base Station Charger is being upgraded.
O : Telephone line cord is not connected.
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