Verizon Care Smart User manual

Care Smart
User guide

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Table of Contents
What You’ll Find in the Box ........................................4
Care Smart Overview.................................................5
Front ............................................................................................5
Back.............................................................................................6
Charging Your Care Smart Watch ............................7
Turning Your Care Smart Watch On and Off...........9
Pairing Your Care Smart Watch to the Care Smart
App ..............................................................................10
Setting Up Your Care Smart Account.................... 12
Adding a Device to Your Care Smart Account ..... 15
Adding Contacts ....................................................... 21
The Care Smart App................................................ 26
Dashboard............................................................................... 26
The Care Smart Control Panel .......................................... 28
Adding Another Watch ......................................................... 31
Calling Your Care Smart Watch from Care Smart
App............................................................................................ 32
Messaging............................................................................... 33
Checking Your Care Smart Watch’s Location ............... 35
Setting Alerts and Location Checks.................................37
Viewing Notifications........................................................... 46
Using the Step Counter........................................................47
Managing the User’s Reminder List ................................. 49

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Managing Care Smart Watch Settings............................. 51
Make Care Smart Watch Alarm Ring ............................... 53
Reset Your Care Smart Watch........................................... 54
Setting Up a PIN for Security............................................. 56
Care Smart Help.....................................................................57
Using Care Smart Watch......................................... 58
Wearing Care Smart Watch................................................ 58
Home Screen.......................................................................... 60
Making and Receiving Calls ............................................... 62
Sending and Receiving Messages.................................... 64
Configuring Care Smart Watch Settings.........................67
Other Features........................................................................ 71
Health and Safety Information ...............................75
Important Safety Precautions............................................75
Additional Safety Guidelines ..............................................77
Caring for Your Device..........................................................78
Federal Communication Commission Interference
Statement ............................................................................... 80
RF Exposure Information (SAR) ........................................ 81
WEEE........................................................................................ 84
Warranty Information.............................................. 85
Warranty Period .................................................................... 85
Limited Warranty Statement ............................................. 85
Disclaimer of Warranties; Exclusion of Liability ........... 86
IEEE 1725 Battery Safety Statement............................... 88

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What You’ll Find in the Box
Make sure the following components are included in
the Care Smart Watch box:
• Care Smart Watch
• Charging Cord
• Charging Adapter
• Replacement Wristband
• Quick Reference Guide
• Product Safety & Warranty Brochure
• Important Consumer Safety Information
NOTE: If any component is missing, please contact the store
where you bought it.

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Care Smart Overview
Front
Microphone
Wristband
Speaker Touch screen
Back button Power button

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Back
NOTE: Devices, software and apps are constantly evolving.
The images, icons and features mentioned in this document
are for reference only.
Charging
contacts

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Charging Your Care Smart
Watch
Before you start, charge your watch completely.
1. Line up the gold pins on the charging cord with
the gold contacts on the back of the watch. The
watch and charging cord are magnetized and
should connect without effort.
NOTE: The image is for illustration purpose only and
appearance of the actual wrist strap pattern may vary.
2. Plug the other end of the cord into the charging
adapter and plug the adapter into an electrical
outlet.

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The charging status will be displayed on the
screen.
WARNING: Use only approved chargers with your device.
Incompatible chargers or tampering with the charging
contacts could damage your device and void the warranty.

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Turning Your Care Smart Watch
On and Off
Turning your watch on
• Press and hold the Power button until the
screen lights up.
Turning your watch o
• Press and hold the Power button until you see
“Do you want to turn o?” on the screen. Then
tap to turn o your watch.

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Pairing Your Care Smart Watch
to the Care Smart App
Make sure you’re in an area with a strong wireless
signal.
1. Your Care Smart watch should start activating
automatically the first time you turn it on.
2. On the permission request screen, tap to
allow the Care Smart app to share your location.
3. When the watch instructs you to download
the Care Smart app, download and install
the app on the smartphone from the Google
Play Store™ (Android OS 4.0 or higher) or the
Apple® App Store® (iOS7 or higher).
(Data usage may apply for app download and
use.)

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4. Once you download the app, tap on the
bottom of the watch screen to continue.
5. When your watch has been activated
successfully, it will announce and show the
mobile number.
6. Follow the instructions in the app and on your
watch to pair your watch by scanning the QR
code with your phone’s camera or by entering
the mobile number into the app.
NOTE: Be sure to tap on the watch screen under
Pairing Complete.

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Setting Up Your Care Smart
Account
The Care Smart app lets you set up, call, message,
find and control the Care Smart watch.
To add an account:
1. From your Care Smart app, tap Create account.
NOTE: If you already have a Care Smart account, just tap
Sign in.

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2. On the permission request screen, tap Allow to
allow the Care Smart app to make and manage
phone calls on your watch.
3. Enter your personal information in each field.
Then tap Create account.

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4. Sign in to your Care Smart account.
• If you have a Google account, we recommend
using it to create your Care Smart account.
Just tap Sign in with Google and follow the
instructions.
• If you don’t have a Google account, tap Your
email address and enter your information as
instructed.

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Adding a Device to Your Care
Smart Account
To add a device:
1. Tap Add a device.

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2. On the permission request screen, tap Allow to
allow the Care Smart app to take photos and
record videos.
3. Enter the watch name and tap +to select an
image for the device. Then tap Next.

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4. Make sure the Care Smart watch you want to
add is fully charged and activated. When you’re
ready, tap Get started.

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5. Choose how you want to pair the Care Smart
watch with the Care Smart app.
• Select Scan QR code to automatically pair
the watch by using QR code.

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• Select Can’t scan QR code to manually pair
the watch by entering its phone number.
NOTE:
• The QR Code will only appear on the Care SmartWatch
after the device is activated. Refer to “Pairing Your Care
Smart Watch to the Care Smart App”.
• To obtain the phone number on the Care SmartWatch,
see “Viewing Care Smart watch information”.
6. During the pairing process, when the permission
request screen appears, tap Allow to allow the
Care Smart app to access your mobile phone
contacts.

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7. Tap Add contact to add the Care Smart watch
phone number to your mobile phone contacts.
8. Once the Care Smart watch has successfully
paired with the Care Smart, a “Pairing success”
message will appear on the screen. Then
tap Continue to start configuring the watch
functions.
On the watch, tap to complete the setup.