Victor BTC4 User manual

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V
BUFFET TOPPERS
MODEL NUMBERS
CARVERY PAD BTC4 BTC5
GLASS HOTPLATE BTG4 BTG5
HOTPLATE BTP4 BTP5
TILED HOTPLATE BTT4 BTT5
Thank you for buying a Victor Unit. We hope and expect that you will get many years of
satisfactory use from your purchase.
In order to achieve the best results from your equipment please read, and follow, the
installation, operating, cleaning and maintenance instructions below. Failure to follow
them may affect the warranty.
1. UNPACKING AND ASSEMBLY
All protective coating used on stainless steel surfaces of the product must be removed.
The exposed surfaces can then be wiped clean with a damp cloth, using a mild
detergent or soap if necessary.
DO NOT USE ANY ABRASIVE MATERIAL OR FORM OF BLEACH FOR CLEANING PURPOSES.
Please see cleaning section of these instructions.
2. INSTALLATION
Where the appliance is to be positioned in close proximity to a wall, partition, kitchen
furniture, decorative finishes, etc., it is recommended that they be made of a non
combustible material or clad in a suitable non-combustible heat insulating material and
that the closest attention be paid to fire preventative regulations.
The appliance is fitted with a 13 Amp fused plug and only requires connection to a
suitable 13 Amp socket outlet. This model is suitable for 230 – 240V A.C. supply only.
Ensure that the electricity supply is as stated on the model’s data plate.
Important: Wires in the mains lead are coloured in accordance with the following
code:
Green and Yellow - Earth
Blue -Neutral
Brown -Live
Warning: This appliance must be earthed, do not touch internal wiring.

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As the colours of the wires in the mains lead on this appliance may not correspond with
the coloured markings identifying the terminals in your plug, proceed as follows:
(a) The wire which is coloured green and yellow must be connected to the terminal
in the plug, which is marked with letter Eor the sign .
(b) The wire which is coloured blue must be connected to the terminal which is
marked with the letter Nor is coloured black.
(c) The wire which is coloured brown must be connected to the terminal which is
marked with the letter Lor is coloured red.
3. USE AND BEST PERFORMANCE
CARVERY PAD (Where purchased)
The temperature of the Carvery Pad is adjusted by a control knob located on the control
panel. To obtain the best performance, the following procedure is suggested:
(a) Turn the unit on at the mains.
(b) Pre-heat the Carvery Pad empty for 15 minutes, with the control knob turned on
full.
(c) Load the Carvery Pad as required. Many factors will determine the best control
knob position, such as the amount and temperature of the food loaded.
Experience from using the Carvery Pad will soon show the best setting for any
given occasion.
(d) Set the thermostat at the required temperature, No further adjustment is
necessary.
Please remember a Carvery Pad is not designed to heat up or cook food, but is
designed to maintain it at a satisfactory temperature before serving.
PLAIN, TILED OR GLASS TOP (Where purchased)
The temperature of the Top section is adjusted by a control knob located on the control
panel. To obtain the best performance, the following procedure is suggested:
The element which heats the Top is adjusted by a control knob, which may be varied to
meet the individual requirements.
(a) Pre-heat the Top on full for approximately 15 minutes before putting containers
and their contents into position.
(b) Many factors will determine the best control knob position, such as the amount
and temperature of the food loaded. Experience from using the Heated Top will
soon show the best setting for any given occasion.
Please remember that these tops are not designed to heat up or cook food, but are
designed to maintain it at a satisfactory temperature before serving.

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GANTRY (4 SERIES ONLY)
The gantry has a quartz heat lamp; this is controlled by an on/off switch located on the
control panel. Quartz lamps are replaceable. Please proceed as folllows:
Lamps should be held using a piece of tissue wrapped around the bulb.
They must not be touched with fingers, as this will cause them to fail prematurely.
(a) Turn off power to the unit.
(b) Remove the lamp guard, by removing the retaining screw and hinging down.
(c) Push the bulb to one side of the sprung loaded holder, hinge or lower the free
end and remove.
(d) Reverse this process to fit, ensuring that the bulb is held firmly within the sprung
loaded holder.
4. CLEANING
SWITCH OFF THE UNIT AT THE MAINS BEFORE CLEANING.
The carvery pad or other tops are removable for cleaning; simply lift the top or carvery
pad off the base of the appliance.
Stainless steel surfaces will give you many years of trouble-free use as long as you follow a
few simple rules. If it appears to mark do not worry, it is usually not the steel but
something deposited on it which has stained.
Glass top units should be cleaned using a suitable cleaner (or glass scrapper for heavy
soiling) whilst still warm.
Do wash all surfaces before use. You should use a damp cloth and a mild detergent or
soap, or similar cleaner. Always rinse well with clean water and dry the surface with a
soft cloth. Clean regularly when in use. Do use soft cloths, nylon or bristle brushes.
Do not use metal scrapers, wire brushes or wire wool pads as they can scratch the steel.
Do take care when handling sharp objects as they can scratch the surface of stainless
steel. Any scratches on stainless steel will blend together over a period of time and
become less noticeable with age. There is no detriment to the corrosion resistance or
general performance of the material.
Do not use bleach for cleaning purposes (remember dishwasher powders, sterilising
agents and similar products all contain chlorides). If used, black pit marks or other such
effects may appear and permanent damage may be caused. If used inadvertently
rinse immediately with clean water.

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Do not splash the unit with bleach when cleaning around the counter. If you do, rinse the
surface immediately with clean water thoroughly.
Do not allow corrosive foodstuffs such as fruit juices, vinegar, mustards, pickles,
mayonnaise, etc., to remain on stainless steel for long periods. Wash and rinse away.
Do not leave steel objects or utensils standing on the stainless steel surfaces for long
periods. They can rust and leave marks. After cleaning with detergent always remove
residues with a wet cloth and wipe dry, if left they can have an etching effect on the
surface.
CORRECTLY APPLIED THE ABOVE INSTRUCTIONS WILL RESULT IN CONTINUOUS GOOD
LOOKS!
5. MAINTENANCE & SPARES
IMPORTANT: You must disconnect the appliance from the mains before removing any
components which have been fastened using screws, etc.
You should have the various items in your appliance tested for electrical safety at least
once a year as required by the Electricity at Work Regulations.
Spare parts are available for all models of equipment. These can be obtained by
contacting your distributor.
When ordering any spare parts always quote the model and serial number.
PLEASE USE THE BOX PROVIDED BELOW TO RECORD YOUR MODEL AND SERIAL NUMBER
FOR FUTURE INFORMATION, THIS CAN BE FOUND ON THE DATA LABEL ON THE APPLIANCE.
MODEL NUMBER SERIAL NUMBER
6. WARRANTY
As a manufacturer of catering equipment, Victor Manufacturing Ltd offers warranty on
all goods manufactured by the company and supplied by its United Kingdom
Distributors.
Victor Manufacturing Ltd is renowned for its reliability and Victor Manufacturing Ltd
provides on-site warranty in case of failure included in the purchase price, which covers
the costs of spare parts and labour on your Victor Manufacturing Ltd goods from the
date of invoice for a period of 12 months.
The Victor Manufacturing Ltd warranty does not affect any legal rights you have against
the person who supplied your Victor Manufacturing Ltd goods or any other legal right
against Victor Manufacturing Ltd under the laws of the United Kingdom – it is an addition
to those rights.

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All goods sold by Victor Manufacturing Ltd are subject to the Company’s standard
conditions of sale, a copy of which is available upon request.
Where the goods and components supplied by Victor Manufacturing Ltd are of the
company’s design and manufacture, Victor Manufacturing Ltd will make good any
defects in those goods provided Victor Manufacturing Ltd liability will be limited to the
following:
It is the purchaser’s responsibility to prove that the unit is under warranty, e.g. receipt of
purchase, invoice number, serial number, etc.
Damaged in transit claims must be reported in writing to the company within 3 days of
receipt for your claim to be validated. Damaged goods will not be replaced or repaired
if they have been used.
Victor Manufacturing Ltd must authorise all warranty repairs prior to the commencement
of work. Work carried out on goods prior to authorisation will not be covered nor will any
resultant damage.
All warranty will be immediately invalidated if in the reasonable opinion of Victor
Manufacturing Ltd, unauthorised repairs or modifications have been made to the goods,
in the case of accident, misuse, or damage caused by improper installation and altered
or missing serial numbers. Victor Manufacturing Ltd will not provide warranty repairs if in
our opinion the problem resulted from externally caused damage, use outside the goods
specification, faults caused by inexperienced or non-approved repairers. All warranty
will be immediately invalidated if installation of equipment is not in accordance with
Victor Manufacturing Ltd installation instructions supplied.
Customer adjustments explained in the operating manual are not covered by Victor
Manufacturing Ltd on-site warranty. Assistance can be received by contacting the
warranty desk.
The liability of Victor Manufacturing Ltd and its appointed engineers are limited to the
cost of repairs (parts and labour only) of the unit under warranty. Loss of food or other
damages caused by faulty goods are not covered by the warranty.
No fault found warranty calls and installation errors are not covered under Victor
Manufacturing Ltd warranty and will result in a charge being made for the callout and
on-site labour for our appointed engineer. The Victor Manufacturing Ltd warranty does
not cover the replacement of used consumables, or parts that require period adjustment
or lubrication, unless the part is faulty.
You must have evidence that routine maintenance has been carried out by a qualified
engineer in accordance with the instruction manual. This is of particular importance with
refrigerated and gas fuelled appliances. Work made necessary by lack of routine
maintenance or cleaning is not covered by this warranty and will be chargeable.
Victor Manufacturing Ltd parts and labour warranty is valid for the United Kingdom
Mainland only. (Parts only all areas outside the United Kingdom Mainland.)
Some parts are automatically not covered by the Victor Manufacturing Ltd warranty
(e.g. panels, glass, lamps, shelves, etc.) Many surface finishes including paint and plastic
coated steel can be scratched and damaged if not properly cared for; such damage is
not covered by the Victor Manufacturing Ltd warranty.

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IF YOUR EQUIPMENT FAILS
Refer to the instruction manual. If the problem still cannot be resolved, prepare a
description of the fault you have.
Make sure you have your proof of purchase document (Invoice number or serial
number) and the model number of the equipment that has failed.
Contact the warranty department on the following numbers:
Warranty Desk Telephone No: 01274 230 026 (Office Hours)
Warranty Desk Fax No: 01274 230 020 (Office Hours)
Warranty Desk Email address: [e-mail]
Emergency Warranty Telephone No: 07799 435 376 (All Other Times)
Warranty repairs are carried out between 9:00 a.m. and 5:00 p.m. Monday – Friday.
Access required outside normal working hours may incur charges.
Registered Office:
Victor Manufacturing Ltd
Lonsdale Works, Gibson Street, Bradford, BD3 9TF
Tel: [phone] Fax: [phone]
Email: [email protected]