Victor Optimax RMA65SP User manual

OPERATING MANUAL
OPTIMAX HEATED RETAIL MERCHANDISERS
MODEL NUMBERS
RMA65E • Assisted service 650mm wide
RMA100E • Assisted service 1000mm wide
RMA130E • Assisted service 1300mm wide
RMA65SP • Pass through 650mm wide
RMA100SP • Pass through 1000mm wide
RMA130SP • Pass through 1300mm wide
RMH65S • Self service solid back 650mm wide
RMH100S • Self service solid back 1000mm wide
RMH130S • Self service solid back 1300mm wide
RMH65SW • Self service - wall 650 wide
RMH100SW • Self service - wall 1000 wide
RMH130SW • Self service - wall 1300 wide
Thank you for buying a Victor Unit. We hope and expect that
you will get many years of satisfactory use from your purchase.
In order to achieve the best results from your equipment please
read, and follow, the installation, operating, cleaning and
maintenance instructions below. Failure to follow them may
affect the warranty.
1. UNPACKING AND ASSEMBLY
All protective coating used on stainless steel surfaces of the hot
cupboard must be removed. The exposed surfaces can then be
wiped clean with a damp cloth, using a mild detergent or soap
if necessary.
Do not use any abrasive material or form of bleach for cleaning
purposes. Please see cleaning section of these instructions.
Mobile Models:
Four Castors are fitted, two of which are braked.
2. INSTALLATION
Where the appliance is to be positioned in close proximity to a
wall, partition, kitchen furniture, decorative finishes, etc., it is
recommended that they be made of a non combustible
material or clad in a suitable non-combustible heat insulating
material and that the closest attention be paid to fire
preventative regulations.
The appliance is fitted with a 13 Amp fused plug and only
requires connection to a suitable 13 Amp socket outlet. This
model is suitable for 230 - 240V A.C. supply only. Ensure that the
electricity supply is as stated on the model’s data plate.
Important:
Wires in the mains lead are coloured in accordance with the
following code:
Green and Yellow (Earth) • Blue (Neutral)) • Brown (Live)
Warning: This appliance must be earthed, do not touch internal
wiring.
As the colours of the wires in the mains lead on this appliance
may not correspond with the coloured markings identifying
the terminals in your plug, proceed as follows:
(a) The wire which is coloured green and yellow must be
connected to the terminal in the plug, which is marked with
letter E or the symbol.
(b) The wire which is coloured blue must be connected to the
terminal which is marked with the letter Nor is coloured black.
(c) The wire which is coloured brown must be connected to the
terminal which is marked with the letter L or is coloured red.
3. USE AND BEST PERFORMANCE
Retail merchandisers have been designed to display ready
prepared food for sale and give the operator maximum control
over the temperature at which the food is held.
The right hand on/off switch controls all power to the unit.
Switching it off disables everything. Switching it on, returns the
unit to where it was before switch off. If the 3 shelf switches are
off, then switching on the main switch puts the controllers into
thermometer mode, reading the temperatures of the shelves.
Each shelf can now be switched individually. Operating a shelf
switch lights the lamp above the shelf and energises the
heating element in the shelf.
It is important to realize that the temperatures displayed are the
shelf temperatures and do not indicate the temperature of the
food itself. The temperature of some foods may be 15ºC below
the temperature of the shelf. Food should only be placed
50mm in from the left and right hand edges of the shelves. This
is because there is no heating in these areas.
The empty unit will take approximately 30 minutes to reach set
operating temperatures. Before placing any food on a shelf,
make sure the display is showing the desired operating
temperature.
The controllers in your retail merchandiser have been preset in
the factory at 95ºC. Should your application require a higher or
lower setting, the operating temperature can be changed to
any temperature between 85ºC and 105ºC, you can’t set the
temperature outside of this range.
To adjust the set temperature, follow the procedure below:
(a) Press and hold the left hand side button (i). The display will
change to the set point temperature.
(b) Keep the (i)button pressed. Use the centre up down (^/v)
buttons to select the desired temperature between 85ºC and
105ºC.
(c) Once the desired set point is reached, release all buttons
and the display will revert to measured temperature.
ADJUSTING SHELF HEIGHT
The shelves are not designed to be removed completely. The
shelves can be raised or lowered by 15mm. Firstly remove the
fixing plates. These are only required for transit and don’t need
to be replaced after adjusting the shelves. To disengage shelf,

Do not use:
Metal scrapers, wire brushes or wire wool pads as they can
scratch the steel. Do take care when handling sharp objects as
they can scratch the surface of stainless steel. Any scratches on
stainless steel will blend together over a period of time and
become less noticeable with age. There is no detriment to the
corrosion resistance or general performance of the material.
Do not use:
Bleach for cleaning purposes (remember dishwasher powders,
sterilising agents and similar products all contain chlorides). If
used, black pit marks, large brown patches or other such effects
may appear and permanent damage may be caused. If used
inadvertently rinse immediately with clean water.
Do not splash the unit with bleach when cleaning around
the counter:
If you do, rinse the surface immediately with clean water
thoroughly.
Do not allow:
Corrosive foodstuffs such as fruit juices, vinegar, mustards,
pickles, mayonnaise, etc., to remain on stainless steel for long
periods. Wash and rinse away.
Do not leave:
Steel objects or utensils standing on the stainless steel surfaces
for long periods. They can rust and leave marks.
After cleaning with detergent always remove residues with a
wet cloth and wipe dry, if left they can have an etching effect
on the surface.
Correctly applied the instructions will result in continuous good
looks!
5. MAINTENANCE & SPARES
Important: You must disconnect the appliance from the mains
before removing any components which have been fastened
using screws, etc.
It is advisable to lubricate the doors once or twice a year with
petroleum jelly in order to keep them sliding smoothly.
Remove the doors (as above in cleaning) and put a small
amount of lubricant on the wheel / track that is fixed to the
door. Replace the door and slide from side to side for an even
distribution of the lubricant.
You should have the various items in your unit tested for
electrical safety at least once a year as required by the Electricity
at Work Regulations.
Spare parts are available for all models of equipment. These can
be obtained by contacting your distributor.
When ordering any spare parts always quote the model and
serial number.
Please use the box provided below to record your model and
serial number for future information, this can be found on the
data label on the appliance.
Model number:
Serial number:
lift up and pull toward you. Raise or lower and re-engage the
brackets in the slots.
REMOVING AND REPLACING OPTIONAL TOP HUNG
STAINLESS STEEL DOORS
(a) Remove the door bar from the bottom of the doors, by
lifting one end up and removing.
(b) Grip the sides of the outer door and hinge out (1) until the
door can be lifted off the track (2) and removed from the
cupboard (3), repeat with the second door.
(c) Reverse the process to reattach the doors ensuring that the
wider door is refitted first, ensure the doors are fitted correctly
by sliding them left to right.
REPLACING FLOURESCENT LAMPS
(a) Turn off power to the unit. If the bulb has just failed it may
be HOT.
(b) Grip the bulb at both ends, near the connectors and twist
the bulb approximately 90 Degrees.
(c) Gently pull the bulb out of the connectors.
(d) Reverse this process to fit, ensuring that the bulb is held
firmly and correctly within the connectors before releasing.
ACCESS TO CABINET AREA (Enclosed models with optional
rear sliding glass doors)
The front glass is designed to hinge forward and rest in the
open position. If you need to the curved front glass can be
lifted right off. For large units this will require 2 people to
manage safely. Alternatively remove the rear doors by lifting the
door out of the track and pulling the bottom of the door
towards you.
4. CLEANING
REMOVABLE SHELF AND BASE COVERS
The covers over the shelves and base heating area are designed
to be removable for cleaning. Note that they are not
interchangeable and need to go back into the same places that
they came out of.
Switch off the unit at the mains before cleaning.
Stainless steel surfaces will give you many years of trouble-free
use as long as you follow a few simple rules. If it appears to
mark do not worry, it is usually not the steel but something
deposited on it which has stained.
Wash all surfaces before use:
You should use a damp cloth and a mild detergent or soap, or
similar cleaner. Always rinse well with clean water and dry the
surface with a soft cloth. Clean regularly when in use. Do use
soft cloths, nylon or bristle brushes.
1
2
3

6. WARRANTY
As a manufacturer of catering equipment, Victor Manufacturing
Ltd offers warranty on all goods manufactured by the company
and supplied by its United Kingdom Distributors.
Victor Manufacturing Ltd is renowned for its reliability and
Victor Manufacturing Ltd provides on-site warranty in case of
failure included in the purchase price, which covers the costs of
spare parts and labour on your Victor Manufacturing Ltd goods
from the date of invoice for a period of 24 months.
The Victor Manufacturing Ltd warranty does not affect any legal
rights you have against the person who supplied your Victor
Manufacturing Ltd goods or any other legal right against Victor
Manufacturing Ltd under the laws of the United Kingdom - it is
an addition to those rights.
All goods sold by Victor Manufacturing Ltd are subject to the
Company’s standard conditions of sale, a copy of which is
available upon request.
Where the goods and components supplied by Victor
Manufacturing Ltd are of the company’s design and
manufacture, Victor Manufacturing Ltd will make good any
defects in those goods provided Victor Manufacturing Ltd
liability will be limited to the following:
It is the purchaser’s responsibility to prove that the unit is
under warranty, e.g. receipt of purchase, invoice number,
serial number, etc.
Damaged in transit claims must be reported in writing to the
company within 3 days of receipt for your claim to be
validated. Damaged goods will not be replaced or repaired if
they have been used.
Victor Manufacturing Ltd must authorise all warranty repairs
prior to the commencement of work. Work carried out on
goods prior to authorisation will not be covered nor will any
resultant damage.
All warranty will be immediately invalidated if in the
reasonable opinion of Victor Manufacturing Ltd,
unauthorised repairs or modifications have been made to
the goods, in the case of accident, misuse, or damage caused
by improper installation and altered or missing serial
numbers. Victor Manufacturing Ltd will not provide warranty
repairs if in our opinion the problem resulted from externally
caused damage, use outside the goods specification, faults
caused by inexperienced or non-approved repairers. All
warranty will be immediately invalidated if installation of
equipment is not in accordance with Victor Manufacturing
Ltd installation instructions supplied.
Customer adjustments explained in the operating manual
are not covered by Victor Manufacturing Ltd on-site
warranty. Assistance can be received by contacting the
warranty desk.
The liability of Victor Manufacturing Ltd and its appointed
engineers are limited to the cost of repairs (parts and labour
only) of the unit under warranty. Loss of food or other
damages caused by faulty goods are not covered by the
warranty.
No fault found warranty calls and installation errors are not
covered under Victor Manufacturing Ltd warranty and will
result in a charge being made for the call-out and on-site
labour for our appointed engineer. The Victor Manufacturing
Ltd warranty does not cover the replacement of used
consumables, or parts that require period adjustment or
lubrication, unless the part is faulty.
You must have evidence that routine maintenance has been
carried out by a qualified engineer in accordance with the
instruction manual. This is of particular importance with
refrigerated and gas fuelled appliances. Work made
necessary by lack of routine maintenance or cleaning is not
covered by this warranty and will be chargeable.
Victor Manufacturing Ltd parts and labour warranty is valid
for the United Kingdom Mainland only. (Parts only all areas
outside the United Kingdom Mainland.)
Some parts are automatically not covered by the Victor
Manufacturing Ltd warranty (e.g. panels, glass, lamps,
shelves, etc.) Many surface finishes including paint and
plastic coated steel can be scratched and damaged if not
properly cared for; such damage is not covered by the Victor
Manufacturing Ltd warranty.
7. IF YOUR EQUIPMENT FAILS
Refer to the instruction manual. If the problem still cannot be
resolved, prepare a description of the fault you have.
Make sure you have your proof of purchase document (Invoice
number or serial number) and the model number of the
equipment that has failed.
Contact the warranty department on the following numbers:
• Warranty Desk Tel No: 01274 722125 (Office hours)
• Warranty Desk Fax No: 01274 307082 (Office hours)
• Warranty Desk Email: ser[email protected].uk
• Emergency Warranty Tel No: 07876 898114 (All other times)
Warranty repairs are carried out between
9.00am and 5.00pm Monday - Friday.
Access required outside normal working hours may incur
charges.
Registered Office:
Victor Manufacturing Ltd
Prospect Works, Off South Street, Keighley BD21 5AA
Tel: [phone]
Email: [email protected].uk
WEBSITE
www.victoronline.co.uk
EMAIL
[email protected].uk
TELEPHONE
01274 722125