Viking Rad-amp User manual

RAD-AMP

Amplified Remote

Access Device

February 14, 2005

Power: 120VAC/13.8VAC 1.25A UL listed adapter provided

Dimensions: 133mm x 130mm x 38mm (5.25” x 5.1” x 1.5”)

Weight: 1.0 Kg (2 lbs 3 oz.)

Environmental: 0°C to 32°C (32°F to 90°F) with 5% to 95%

non-condensing humidity

Connections: (2) RJ11 modular jacks

Amplification: Factory set to 3dB of audio gain

Extend Your Phone System’s Features and

Forward Calls to Telecommuters

TECHNICAL

Standard Features

• Improved audio amplifier

• Programmable 6 digit security code

• Programmable ring delay

• Remote night switch

• Disconnects on CPC, busy, return dial tone, maxi-

mum call time or by dialing #7

• Non-volatile memory (no batteries required)

• Auxiliary dry contacts

• Programmable 15 second to 49.5 minute call timer

• Compatible with analog stations on PABX and

KSU systems

• Simple programmable toll restriction

Line Extender

• Access code(s)

• 500 ms hook switch flash command

• 2 second disconnect command

Call Diverter

• 32 digit phone number memory

Telecommuting Extender

• Log-In and Log-Out capability

• Special tone notifies of work related calls

• Supports PABX/KSU features (transfers, voicemail,

paging, etc.) to remote employees

The RAD-AMP extends the usefulness of your phone

system to remote employees, as well as providing call for-

warding to remote employees or locations.

As a line extender, the RAD-AMP provides authorized

users remote access to PABX, Centrex or Electronic Key

system features.

As a call diverter, the RAD-AMP provides call forwarding

from one location to another. After detecting an inbound call, the RAD-AMP accesses a second phone

line, dials a preprogrammed Touch Tone number, and then bridges the two lines.

As a Telecommuting extender, the RAD-AMP gives remote workers access to most PABX/KSU features

from their home or cell phone. The home based employee hears a special tone when answering and has

the option of taking the work related call. Remote call center personnel can “Log-In” and Log-Out” or

change their forwarding number as their location changes. Using Touch Tones, remote workers can use

phone system features to transfer the call to another extension or voice mail, start a conference call, gen-

erate a page or any other feature avail-

able to an analog PABX/KSU extension.

Line Extender

• Bridge calling zones

• Utilize inexpensive WATS, FX or TIE lines

• Remotely access paging amplifiers (PA-2A, HF-3W)

or service observers (SO-24A)

• Remote audio monitoring of radio or church pro-

grams and security sites

Call Diverter

• Forward calls to voice mail or dictation equipment

• Eliminate C.O. “Call forwarding” charges

• Forward after hours calls to “on call” employees or

answering services

Telecommuting Extender

• Home based call center personnel

• Outside sales staff

• Traveling executives and personnel

This product does not eliminate the possibility of toll

fraud! To further protect against fraudulent calls, use

with a TR-1 Toll Restrictor (Fax Back Document 705).

Note: The RAD-AMP is factory configured

as a “Line Extender” . To change the mode

of operation or operating parameters, see

the “Programming” section and follow the

specific programming section for the

desired mode (Line Extender, Call

Diverter or Telecommuting Extender ).

LINE OUT USE ONLY LISTED

CLASS 2 POWER

SOURCE 12V DC

500mA MAXIMUM

LINE IN

REMOTE

SWITCH

Center Pair

(Red & Green)

Rear View of the RAD-AMP

Open = OFF

Closed = ON

Optional Night Mode

Remote Switch

Incoming C.O. Line

or Analog PABX/KSU

Extension

Outgoing Second

C.O. Line or Analog

PABX/KSU Extension

120V AC/13.8V AC

Adapter

(included)

Note: The front panel ON/OFF

switch must be placed in the OFF

position to utilize this feature.

Connect the incoming phone line to the LINE IN jack on

the back panel of the RAD-AMP. Connect a second

phone line or 600 ohm audio device to the LINE OUT

jack. For normal operation, the front panel switch

should be set to the ON position and the remote night

switch contacts must be open.

Line Extender: The mode of operation in which the RAD-AMP provides remote access to an analog station of a PABX,

KSU or a second C.O. line. This is ideal for bridging long distance areas or allowing remote employees to use company

lines for toll calls.

Call Diverter: The mode of operation in which the RAD-AMP forwards a call to a pre-programmed phone number.

Telecommuting Extender: The mode of operation in which the RAD-AMP forwards calls to one of nine pre-programmed

numbers as well as providing remote access to an analog PABX/KSU station or C.O. line, including all features available

to that station or C.O. line.

Security Code: The code programmed into the RAD-AMP that allows access to all programming features.

Priority 1 Access Code: The code programmed into the RAD-AMP that allows a remote user to have complete access

to the PABX or KSU including outside toll calls.

“Priority 2” Access Code: The code programmed into the RAD-AMP that allows a remote user to have limited access to

the PABX or KSU, effectively blocking outside line access.

To utilize the Telecommuting extender mode for remote employees, the RAD-AMP must be installed as shown below

and DIP switches 3 and 4 must be set as shown before programming the unit.

OFF ON

LINE OUT USE ONLY LISTED

CLASS 2 POWER

SOURCE 12V DC

500mA MAXIMUM

LINE IN

REMOTE

SWITCH

Dials Out to Remote

Emplo

Remote Employee's

Analo

PABX/KSU

120V AC/13.8V AC

Adapter (included)

Remote

Employee

Rear View of the RAD-AMP

Internal View of the RAD-AMP

A. Line Extender/Call Diverter Installation

B. Telecommuting Extender Installation

Connect a 4-wire modular cord from the RAD-AMP Line Out jack to the

625A jack. Test the contact closure operation by calling into the RAD-

AMP and verifying proper operation. Note: The RAD-AMP is factory

configured with this feature disabled. To

activate this feature see section Fin

Programming. The Red-Green pair is the

outgoing line of the RAD-AMP, while the

Yellow-Black pair provides the auxiliary

contact closure.

C. Installing the Auxiliary Contact Closure

LINE OUT USE ONLY LISTED

CLASS 2 POWER

SOURCE 12V DC

500mA MAXIMUM

LINE IN

REMOTE

SWITCH

Black

Yellow

Red

Green

4-Wire Modular

Cable

To device

requiring

contact closure

600 Ohms

Output of RAD-AMP

A. Line Extender Mode

To access programming in the “Line Extender” mode, call into the LINE IN port. After the RAD-AMP answers, enter a ✱followed by

the security code, factory set to V-I-K-I-N-G (845464). The RAD-AMP will beep twice indicating that programming has been

accessed. It is recommended that the factory security code be changed. While programming, if 20 seconds elapse between Touch

Tones, the RAD-AMP will disconnect. All valid Touch Tone programming sequences are acknowledged with a double beep. A triple

beep indicates that a mistake has been made. Note: If a “Priority 2” access code is used, program the “PABX outside line num-

ber” with the Touch Tone required to access a C.O. line from a PABX extension.

Line Extender Quick Programming Features

Set the RAD-AMP to Line Extender mode (factory set) ...........................................

Set the RAD-AMP to Call Diverter mode (see section B) ........................................

Set the RAD-AMP to Telecommuting Extender mode (see section C) .....................

Security code (6 digits 0-9) (factory set to 845464) ..................................................

“Priority 1” access code (enter 6 digits, no digits disables) (factory disabled) ..........

“Priority 2” access code (enter 6 digits, no digits disables) (factory disabled) ..........

PABX outside line number (enter 1 digit, no digit disables) (factory set to 9) ............

SO-24A mode enabled (see Operation section D) ..................................................

SO-24A mode disabled (factory setting, see Operation section D) .........................

Maximum call timer (enter 2 digits*, no digits disables - factory disabled) .................

Ring delay (1-9) (factory set to 1) .............................................................................

Alert tones On (call progress beeps) (factory enabled) ............................................

Alert tones Off ..........................................................................................................

Enable dial tone detection (for installations without CPC or busy signal) .................

Disable dial tone detection (factory setting) .............................................................

Exit programming and disconnect ...........................................................................

Set all programming features to factory settings ......................................................

* Note: Call timer digits specified as follows: 00 = 15 seconds, 01-99 = .5 - 49.5 minutes in .5 minute increments.

✱1

✱2

✱3

6 digits

1 digit

✱✱

✱#

2 digits

1 digit

✱9

✱0

✱5

✱6

# 7

###

# 47

# 45

# 46

# 44

# 48

# 49

Enter Digits

then

- then - Enter Memory Location

B. Call Diverter Mode

To access programming in the “Call Diverter” mode, call into the LINE IN port. After the called party answers, enter a ✱followed by

the security code, factory set to V-I-K-I-N-G (845464). The RAD-AMP will beep twice indicating that programming has been

accessed. It is recommended that the factory security code be changed. While programming, if 20 seconds elapses between Touch

Tones, the RAD-AMP will disconnect. All valid Touch Tone programming sequences are acknowledged with a double beep. A triple

beep indicates that a mistake has been made.

Call Diverter Quick Programming Features

Set the RAD-AMP to Line Extender mode (see section A) .......................................

Set the RAD-AMP to Call Diverter mode .................................................................

Set the RAD-AMP to Telecommuting Extender mode (see section C) .....................

Security code (6 digits 0-9) (factory set to 845464) ..................................................

Call Diverter number (1-32 digits) ............................................................................

To enter a “✱” in the Call Diverter number ................................................................

To enter a “#” in the Call Diverter number ................................................................

To enter a 1 second pause in the Call Diverter number ............................................

Maximum call timer (enter 2 digits*, no digits disables - factory disabled) .................

Ring delay (1-9) (factory set to 1) .............................................................................

Enable dial tone detection (for installations without CPC or busy signal) .................

Disable dial tone detection (factory setting) .............................................................

Exit programming and disconnect ...........................................................................

Set all programming features to factory settings ......................................................

* Note: Call timer digits specified as follows: 00 = 15 seconds, 01-99 = .5 - 49.5 minutes in .5 minute increments.

✱1

✱2

✱3

6 digits

1-32 digits

✱✱

✱#

✱8

2 digits

1 digit

✱5

✱6

# 7

###

#47

# 00

# 48

# 49

Enter Digits

then

- then - Enter Memory Location

Rear View of

the RAD-AMP

D. Programming Examples

Programming the RAD-AMP to...

1. ...be in the Line Extender mode

2. ...set the PABX outside line number to 9

3. ...set “Priority 2” access code to 345678

4. ...disable “Priority 1” access code

5. ...set the call timer to 20 minutes

Enter Digits

✱1

9 #44

345678 #46

#45

40 #48

1. Line Extender Mode

Telecommuting Extender Quick Programming Features

Set the RAD-AMP to Line Extender mode (see section A) .......................................

Set the RAD-AMP to Call Diverter mode (see section B) ........................................

Set the RAD-AMP to Telecommuting Extender mode .............................................

Security code (6 digits 0-9) (factory set to 845464) ..................................................

Priority 1 access code (enter 6 digits, no digits disables) (factory disabled) .............

“Priority 2” access code (enter 6 digits, no digits disables) (factory disabled) ..........

PABX outside line number (enter 1 digit, no digit disables) (factory set to 9) ............

First remote phone number (1-32 digits each) .........................................................

Second remote phone number (1-32 digits each) ....................................................

Third remote phone number (1-32 digits each) ........................................................

Fourth remote phone number (1-32 digits each) ......................................................

Fifth remote phone number (1-32 digits each) .........................................................

Sixth remote phone number (1-32 digits each) ........................................................

Seventh remote phone number (1-32 digits each) ...................................................

Eighth remote phone number (1-32 digits each) ......................................................

Ninth remote phone number (1-32 digits each) ........................................................

To enter a “✱” in the remote phone number ..............................................................

To enter a “#” in the remote phone number ..............................................................

Supervised call forwarding (factory enabled) ...........................................................

Un-supervised call forwarding .................................................................................

To enter a 1 second pause in the remote phone number .........................................