Vogelzang International VG5790 User manual

French version is available for download from the Vogelzang website: http://www.Vogelzang.com/
MODEL: VG5790
OWNER’S MANUAL
Part No.: 852069 Rev C
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS APPLIANCE.
FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY
INJURY, OR EVEN DEATH.
CONTACT YOUR LOCAL BUILDING OR FIRE OFFICIALS ABOUT OBTAINING PERMITS, RE-
STRICTIONS, AND INSTALLATION INSPECTION REQUIREMENTS IN YOUR AREA.
SAVE THESE INSTRUCTIONS.
U.S. Stove Company
227 Industrial Park Road, South Pittsburg, TN 37380
FOR TECHNICAL ASSISTANCE: Phone [phone] www.Vogelzang.com
Certified for installations in the USA and Canada.
Approved for installation in mobile homes
This unit is not intended to be used as a primary source of heat.

2
IMPORTANT: Read this entire manual before install-
ing and operating this product. Failure to do so may
result in property damage, bodily injury, or even death.
Proper installation of this stove is crucial for safe and
efficient operation.
Install vent at clearances specified by the vent manu-
facturer.
Do not connect the pellet vent to a vent serving any
other appliance or stove.
Do not install a flue damper in the exhaust venting
system of this unit.
Use of outside air is not required for this unit, unless
installed in an area with tight construction, or a mobile
home.
Contact your local building officials to obtain a permit
and information on any additional installation restrictions
or inspection requirements in your area.
Do not throw this manual away. This manual has im-
portant operating and maintenance instructions that you
will need at a later time. Always follow the instructions
in this manual.
This appliance is designed for the use of pelletized fuel
that meet or exceed the standard set by the Pellet Fuel
Institute(PFI). The use of other fuels will void warranty.
Never use gasoline, gasoline-type lantern fuel, kero-
sene, charcoal lighter fluid, or similar liquids to start or
‘freshen up’ a fire in this stove. Keep all such liquids
well away from the stove while it is in use.
A working smoke detector must be installed in the same
room as this product.
Install a smoke detector on each floor of your home;
incase of accidental fire from any cause it can provide
time for escape.
The smoke detector must be installed at least 15 feet
(4,57 M) from the appliance in order to prevent unneces-
sary triggering of the detector when reloading.
Do not unplug the stove if you suspect a malfunction.
Turn the ON/OFF SWITCH to “OFF” and contact your
dealer.
Your stove requires periodic maintenance and cleaning
(see “MAINTENANCE ”). Failure to maintain your stove
may lead to improper and/or unsafe operation.
Disconnect the power cord before performing any
maintenance! NOTE: Turning the ON/OFF Switch to
“OFF” does not disconnect all power to the electrical
components of the stove.
Never try to repair or replace any part of the stove un-
less instructions for doing so are given in this manual.
All other work should be done by a trained technician.
* This appliance is a freestanding heater. It is not intended to be attached to any type of ducting. It is not a furnace.
Safety Precautions
Do not operate your stove with the viewing door open.
The auger will not feed pellets under these circumstances
and a safety concern may arise from sparks or fumes
entering the room.
Allow the stove to cool before performing any mainte-
nance or cleaning. Ashes must be disposed in a metal
container with a tight fitting lid. The closed container of
ashes should be placed on a non-combustible surface or
on the ground, well away from all combustible materials,
pending final disposal.
The exhaust system should be checked monthly during
the burning season for any build-up of soot or creosote.
Do not touch the hot surfaces of the stove. Educate all
children on the dangers of a high-temperature stove.
Young children should be supervised when they are in
the same room as the stove.
The hopper and stove top will be hot during operation;
therefore, you should always use some type of hand
protection when refueling your stove.
A power surge protector is required. This unit must be
plugged into a 110 - 120V, 60 Hz grounded electrical outlet.
Do not use an adapter plug or sever the grounding plug.
Do not route the electrical cord underneath, in front of, or
over the heater. Do not route the cord in foot traffic areas
or pinch the cord under furniture.
The heater will not operate during a power outage. If a
power outage does occur, check the heater for smoke spill-
age and open a window if any smoke spills into the room.
The feed door must be closed and sealed during operation.
Never block free airflow through the open vents of the unit.
Keep foreign objects out of the hopper.
The moving parts of this stove are propelled by high torque
electric motors. Keep all body parts away from the auger
while the stove is plugged into an electrical outlet. These
moving parts may begin to move at any time while the
stove is plugged in.
Do not place clothing or other flammable items on or near
this stove.
When installed in a mobile home, the stove must be
grounded directly to the steel chassis and bolted to
the floor. WARNING—THIS UNIT MUST NOT BE IN-
STALLED IN THE BEDROOM (per HUD requirements).
CAUTION—THE STRUCTURAL INTEGRITY OF THE
MOBILE HOME FLOOR, WALL, AND CEILING/ROOF
MUST BE MAINTAINED.
This appliance is not intended for commercial use.
CAUTION: Burning fuel creates carbon monoxide and can
be hazardous to your health if not properly vented.
This appliance should not be a primary source of heat as it
is possible to be down for maintenance and repairs.

3
Fuel Burn Rate* (lowest setting) 1.5 lbs./hr. (0.5 kg/hr)
Burn Time (lowest setting) 80 hrs. (approximate)
Hopper Capacity 120 lbs. (55kg)
HEATING SPECIFICATIONS
Height 37.5in. (878mm)
Width 27 in. (686mm)
Depth 27.8 in. (707mm)
Weight 245 lbs. (111.1kg)
DIMENSIONS
Electrical Rating 110-120 volts, 60 HZ, 3.0 Amps
Watts (operational) 180
Watts (igniter running) 346
ELECTRICAL SPECIFICATIONS
FUEL CONSIDERATIONS
Your pellet stove is designed to burn premium hardwood pellets that comply with Association of Pellet Fuel Industries
standards. (Minimum of 40 lbs density per cubic ft, 1/4” to 5/16” diameter, length no greater than 1.5”, not less than
8,200 BTU/lb, moisture under 8% by weight, ash under 1% by weight, and salt under 300 parts per million). Pellets that
are soft, contain excessive amounts of loose sawdust, have been, or are wet will result in reduced performance.
Store your pellets in a dry place. DO NOT store the fuel within the installation clearances of the unit or within the space
required for refueling and ash removal. Doing so could result in a house fire.
Do not overfire or use volatile fuels or combustibles, Doing so may cause personal and property damage hazards.
SAFETY AND EPA COMPLIANCE
Your pellet stove has been approved for installation in the USA and Canada. It may also be installed in a
manufactured or mobile home. Your stove conforms to ASTM E 1509, 2004, and Certified to ULC S627, 2000,
and(UM) 84-HUD by INTERTEK Testing Services in Fairview, Oregon USA.
* Pellet size may effect the actual rate of fuel feed and burn times. Fuel feed rates may vary by as much as 20%. Use PFI listed fuel for best results.
SPECIFICATIONS

4
INSTALLATION OPTIONS
Read this entire manual before you install and use your pellet stove. Failure to follow instructions may result
in property damage, bodily injury, or even death!
(See specific installation details for clearances and other installation requirements)
A Freestanding Unit—supported by pedestal/legs and placed on a non-combustible floor surface in compliance with
clearance requirements for a freestanding stove installation.
An Alcove Unit—supported by pedestal/legs and placed on a non-combustible floor surface in compliance with clearance
requirements for an alcove installation.
Your pellet stove may be installed to code in either a conventional or mobile home (see SPECIAL MOBILE HOME RE-
QUIREMENTS). The installation must comply with the Manufactured Home and Safety Standard (HUD), CFR3280, Part
24.
It is recommended that only a authorized technician install your pellet stove, preferably an NFI certified specialist.
DO NOT CONNECT THIS UNIT TO ANY AIR DISTRIBUTION DUCT OR SYSTEM.
The use of other components other than stated herein could cause bodily harm, heater damage, and void your warranty.

IMPROPER INSTALLATION: The manufacturer will not be held responsible for damage caused by the malfunc-
tion of a stove due to improper venting or installation. Call [phone] and/or consult a professional installer
if you have any questions.
INSTALLATION
CLEARANCES
Your pellet stove has been tested and listed for installation in residential, mobile home, and alcove applications in
accordance with the clearances given in FIGURES 3-6 and TABLE 1. For safety reasons, please adhere to the installation
clearances and restrictions. Any reduction in clearance to combustibles may only be done by means approved by a
regulatory authority.
FIGURE 3
SIDEWALL CLEARANCES
PARALLEL INSTALLATION FIGURE 4
SIDEWALL CLEARANCES
CORNER INSTALLATION
PARALLEL A - Backwall to unit 8.00 / 203mm
B - Sidewall to flue 12.50 / 317mm
C - Sidewall to top edge of unit 8.00 / 203mm
CORNER D - Adjacent wall to unit 3.00 / 76mm
ALCOVE E - Alcove depth 36.00 / 914mm
F - Alcove height 60.00 / 1524mm
G - Backwall to Flue 2.00 / 50mm
TABLE 1
CLEARANCES

5
Installation
FLOOR PROTECTION
This heater must have a non-combustible floor protector (ember protection) installed beneath it if the floor is of com-
bustible material. If a floor pad is used, it should be UL listed or equal. The floor pad or non-combustible surface
should be large enough to cover at least the area under the product and 6 in. (152 mm) beyond the front and beyond
each side of the fuel loading and ash removal openings. Floor protection must extend under and 2 in. (50.8mm) to
each side of the chimney tee for an interior vertical installation (see FIGURE 2).
Canadian Installations require a minimum of 450 mm [17.7”] beyond the front of the unit and 200mm [7.8”] beyond
each side of the unit. A Floor Protector of ¼ inch thick is recommended for this installation.
FIGURE 1
Through the wall installation
FIGURE 2
Interior vertical installation

6
VENTING REQUIREMENTS
Install vent at clearances specified by the vent manufacturer.
Do not connect the pellet vent to a vent serving any other appliance or stove.
Do not install a flue damper in the exhaust venting system of this unit.
The following installation guidelines must be followed to ensure conformity with both the safety listing of this stove and
to local building codes. Do not use makeshift methods or compromise in the installation.



IMPORTANT! This unit is equipped with a negative draft system that pulls air through the burn pot and
pushes the exhaust out of the dwelling. If this unit is connected to a flue system other than the way explained
in this manual, it will not function properly and will void warranty.
MAXIMUM VENTING DISTANCE
Installation MUST include at least 3-feet of vertical pipe outside the home. This will create some natural draft to reduce
the possibility of smoke or odor during appliance shutdown and keep exhaust from causing a nuisance or hazard by
exposing people or shrubs to high temperatures. The maximum recommend vertical venting height is 12-feet for 3-inch
type “PL” vent. Total length of horizontal vent MUST NOT exceed 4-feet. This could cause back pressure. Use no
more than 180 degrees of elbows (two 90-degree elbows or two 45-degree elbows and one 90-degree elbow, etc.) to
maintain adequate draft.
PELLET VENT TYPE
A UL listed 3-inch or 4-inch type “PL” pellet vent exhaust system must be used for installation and attached to the pipe
connector provided on the back of the stove (use a 3-inch to 4-inch adapter for 4-inch pipe). Connection at back of
stove must be sealed using Hi-Temp RTV. Use 4-inch vent if the vent height is over 12-feet or if the installation is over
2,500 feet above sea level.
We recommend the use of Simpson Dura-Vent®or Metal-Fab®pipe (if you use other pipe, consult your local building
codes and/or building inspectors). Do not use Type-B Gas Vent pipe or galvanized pipe with this unit. The pellet vent
pipe is designed to disassemble for cleaning and should be checked several times during the burning season. Pellet
vent pipe is not furnished with the unit and must be purchased separately.
PELLET VENT INSTALLATION
The installation must include a clean-out tee to enable collection of fly ash and to permit periodic cleaning of the exhaust
system. 90-degree elbows accumulate fly ash and soot, thereby reducing exhaust flow and performance of the stove.
Each elbow or tee reduces draft potential by 30% to 50%.
All joints in the vent system must be fastened by at least 3 screws, and all joints must be sealed with Hi-Temp RTV
silicone sealant to be airtight. The area where the vent pipe penetrates to the exterior of the home must be sealed with
silicone or other means to maintain the vapor barrier between the exterior and the interior of the home.
Vent surfaces can get hot enough to cause burns if touched. Noncombustible shielding or guards may be required.
PELLET VENT TERMINATION
Do not terminate the vent in an enclosed or semi-enclosed area, such as. carport, garage, attic, crawl space, under
a sundeck or porch, narrow walkway, or any other location that can build up a concentration of fumes. Termination in
one of these areas can also lead to unpredictable pressure situations with the appliance; and could result in improper
performance and/or malfunction.
The termination must exhaust above the outside air inlet elevation.
The termination must not be located where it will become plugged by snow or other materials.
Do not terminate the venting into an existing steel or masonry chimney.
Installation

7
G
VENT TERMINATION CLEARANCES:
A) Minimum 4-foot (1.22m) clearance below or beside any door or window that opens.
B) Minimum 1-foot (0.3m) clearance above any door or window that opens.
C) Minimum 3-foot (0.91m) clearance from any adjacent building.
D) Minimum 7-foot (2.13m) clearance from any grade when adjacent to public walkways.
E) Minimum 2-foot (0.61m) clearance above any grass, plants, or other combustible materials.
F) Minimum 3-foot (0.91m) clearance from an forced air intake of any appliance.
G) Minimum 2-foot (0.61m) clearance below eves or overhang.
H) Minimum 1-foot (0.3m) clearance horizontally from combustible wall.
I) Must be a minimum of 3 foot (0.91m) above the roof and 2 foot (0.61m) above the highest point or the roof within
10 feet (3.05m).
FIGURE 6
VENT TERMINATION CLEARANCES
Installation

8
FIGURE 7
TYPICAL THROUGH THE WALL INSTALLATION
THROUGH THE WALL INSTALLATION (RECOMMENDED INSTALLATION)
Canadian installations must conform to CAN/CSA-B365.
To vent the unit through the wall, connect the pipe adapter
to the exhaust motor adapter. If the exhaust adapter is at
least 24 in.(609mm) above ground level, a straight section
of pellet vent pipe can be used through the wall.
Your heater dealer should be able to provide you with
a kit that will handle most of this installation, which will
include a wall thimble that will allow the proper clearance
through a combustible wall. Once outside the structure,
a 3 in.(76mm) clearance should be maintained from the
outside wall and a clean out tee should be placed on the
pipe with a 90-degree turn away from the house. The Clean
out tee must be placed at the bottom of the vertical section
of venting, NOT in the horizontal section. At this point, a 3ft
(0.91m) (minimum) section of pipe should be added with
a horizontal cap, which would complete the installation
(see FIGURE 7).
A support bracket should be placed just below the
termination cap or one every 4ft (1.22m) to make the
system more stable. If you live in an area that has heavy
snowfall, it is recommended that the installation be taller
than 3ft (0.91m) to get above the snowdrift line. This same
installation can be used if your heater is below ground level
by simply adding the clean-out section and vertical pipe
inside until ground level is reached. With this installation
you have to be aware of the snowdrift line, dead grass, and
leaves. We recommend a 3ft (0.91m) minimum vertical
rise on the inside or outside of the house.
The “through the wall” installation is the least expensive and simplest installation. Never terminate the vent under a
deck, in an alcove, under a window, or between two windows. We recommend Simpson Dura-Vent®or Metal-Fab®kits.
THROUGH THE ROOF/CEILING INSTALLATION
When venting the heater through the ceiling, the pipe is connected the same as through the wall, except the clean-out
tee is always on the inside of the house, and a 3 in.(76mm) adapter is added before the clean-out tee. The Clean out
tee must be placed at the bottom of the vertical section of venting, NOT in the horizontal section.
You must use the proper ceiling support flanges and roof flashing (supplied by the pipe manufacturer; follow the pipe
manufacturer’s directions). It is important to note that if your vertical run of pipe is more than 12ft (3.7m), the pellet vent
pipe size should be increased to 4 in. (102mm) in diameter coming from the back of the stove.
Do not exceed more than 4ft (1.22m) of pipe on a horizontal run and use as few elbows as possible. If an offset is
required, it is better to install 45-degree elbows rather than 90-degree elbows.
Installation

9
NOTE: Dimensions from the floor to your stoves
inlet/exhaust pipes are approximate and may vary
depending on your installation.
FIGURE 9
TYPICAL FRESH AIR TERMINATION
OUTSIDE AIR SUPPLY (optional, unless installing in a mobile home)
Adequate ventilation air is required to operate this heater. During operation, the heater draws air for combustion which
can be assisted by the installation of outside combustion air inlets. However, certain weather conditions such as icing
or use of kitchen exhaust fans may impact and reduce the effectiveness of vents. It is important to note that room air
starvation will negatively impact the operation of the heater.
Depending on your location and home construction, outside air may be necessary for optimal performance.
Metal pipe (solid or flexible) must be used for the outside air installation. PVC pipe is NOT approved and should NEVER
be used.
A wind shield over the termination of the outside air pipe or a 90-degree elbow or bend away from the prevailing winds
MUST be used when an outside air pipe is installed through the side of a building. The outside air termination MUST
be at least 1ft (0.305m) away from the exhaust system termination.
The outside air pipe on your heater is 2” (50.8mm) OD. The outside air connecting pipe must be at least 2” (50.8mm) ID.
The outside air connection used MUST NOT restrict the amount of air available to your heater. The outside air connecting
pipe must be as short and free of bends as possible, and it must fit over, not inside, the outside air connection to the heater.
SPECIAL MOBILE HOME REQUIREMENTS
WARNING! - DO NOT INSTALL IN A SLEEPING ROOM.
CAUTION! - THE STRUCTURAL INTEGRITY OF THE MOBILE HOME FLOOR, WALL, AND CEILING/ROOF
MUST BE MAINTAINED.
In addition to the previously detailed installation requirements, mobile
home installations must meet the following requirements:
• The unit must be secured to the floor using lag bolts in the holes
provided in the pedestal base.
• The heater must be electrically grounded to the steel chassis
of the mobile home with 8 GA copper wire using a serrated or
star washer to penetrate paint or protective coating to ensure
grounding.
• Vent must be 3 or 4-inch “PL” Vent and must extend a minimum
or 36 in.(914mm) above the roof line of the mobile home and
must be installed using a UL listed ceiling fire stop and rain cap.
• When moving your mobile home, all exterior venting must
be removed while the mobile home is being relocated. After
relocation, all venting must be reinstalled and securely fastened.
• Outside Air is mandatory for mobile home installation. See
Outside Air Supply section and your dealer for purchasing.
• Check with your local building officials as other codes may
apply.
Installation
Mobile Home Mounting
Bolt Hole
Mobile Home
Mounting Bolt Hole

10
PANEL CONTROLS
The blowers and automatic fuel supply are controlled from a panel on the side of the VG5790. The control panel func-
tions are a follows.
A. ON/OFF SWITCH (“POWER” BUTTON)
• When pushed, the stove will automatically ignite. No other fire starter is necessary. The igniter will stay on for
at least 10 and up to 12 minutes, depending on when Proof of Fire is reached. The fire should start in approxi-
mately 5 minutes.
• The red light located above the “POWER” button will turn green when pressed and remain green until the
stove is turned off.
• After pushing “POWER”, the auger motor is on for 3.5 minutes, off for 1 minute. During the remainder of the
start-up period, the auger motor operates on the heat range “1” setting.
• During start up the heat level advance (Up and Down keys) will change the heat range indicator level accord-
ingly, but there is no change in the stoves operating conditions until start-up is completed.
• During start-up ignition must occur within 12 minutes or the stove will error out and show E4.
• During the start-up phase, the Time key does not function.
Control Panel
B. LEVEL / TEMP ARROW BUTTONS
• These buttons when pushed will set the pellet feed rate, hence the heat output or heat range of your stove.
• The levels of heat output will incrementally change on the bar graph starting from heat range “1” to heat range
“5” in manual mode.
C. °C / °F Button
• The °C / °F button changes you two digit display from degrees Celsius to degrees Fahrenheit.
D. MODE (M/T) BUTTON
• The Mode of the stove can be switched between manual and controlled with a Thermostat. Separate LEDs
to the left of the two digit display indicate the mode of operation – Manual or T-Stat. The stove has to be in
normal operation to be switched from Manual to T-Stat mode.
• Manual mode operates according to the 5 set levels of feed on the bar graph from heat range “1” to heat
range “5”.
• T-Stat mode works as follows:
• The stove has a built in Thermostat into the controls of the appliance. The temperature sensor for the
T-Stat is located behind the display board.
• Once the stove has gone into run mode the stove can be switch into T-Stat mode.
• The Up and Down Level / Temp Arrow buttons are used to change the desired set-point temperature.
Once the desired temperature is reached the two digit display will flash for four seconds and reset to the
actual room temperature.
• Once the stove reaches within 3°F of the desired temperature set point, it returns to the heat range that
the stove was set on before it was switched to T-Stat mode (if the stove was running on heat range “5”
when switched to T-stat mode when it gets within 3°F of the set point it will return to heat range “5”).
• Once the stove reaches the desired set-point, the stove will drop to heat range “1”.
• When room temperature drops below desired set-point the stove will ramp back up until it reaches the
desired temperature.

11
DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE - NEVER USE GASOLINE, GASOLINE-TYPE
LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS TO START OR “FRESHEN
UP” A FIRE IN THIS STOVE. KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE STOVE WHILE IT IS IN USE.
DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS SUCH AS GASOLINE, NAPHTHA, OR ENGINE OIL.
HOT WHILE IN OPERATION. KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY
CAUSE SKIN BURNS.
PROPER FUEL
THIS STOVE IS APPROVED FOR BURNING PELLETIZED WOOD FUEL ONLY ! Factory-approved pellets
are those 1/4” or 5/16” in diameter and not over 1” long. Longer or thicker pellets sometimes bridge the auger flights,
which prevents proper pellet feed. Burning wood in forms other than pellets is not permitted. It will violate the building
codes for which the stove has been approved and will void all warranties. The design incorporates automatic feed of
the pellet fuel into the fire at a carefully prescribed rate. Any additional fuel introduced by hand will not increase heat
output but may seriously impair the stoves performance by generating considerable smoke. Do not burn wet pellets.
The stove’s performance depends heavily on the quality of your pellet fuel. Avoid pellet brands that display these
characteristics:
1. Excess Fines – “Fines” is a term describing crushed pellets or loose material that looks like sawdust or sand. Pel-
lets can be screened before being placed in hopper to remove most fines.
2. Binders – Some pellets are produced with materials to hold them together, or “bind” them.
3. High ash content – Poor quality pellets will often create smoke and dirty glass. They will create a need for more
frequent maintenance. You will have to empty the burn pot plus vacuum the entire system more often. Poor quality
pellets could damage the auger. We cannot accept responsibility for damage due to poor quality pellet.
PRE-START-UP CHECK
Remove burn pot, making sure it is clean and none of the air holes are plugged. Clean the firebox, and then reinstall
burn pot. Clean door glass, if necessary (a dry cloth or paper towel is usually sufficient). Never use abrasive cleaners
on the glass or door. Check fuel in the hopper and refill if necessary.
NOTE: The VG5790 Hopper can hold up to 120 lbs. of pellets.
BUILDING A FIRE
Never use a grate or other means of supporting the fuel. Use only the burn pot supplied with this heater.
Hopper lid must be closed in order for the unit to feed pellets.
During the start-up period:
1. Make sure burn pot is free of pellets.
2. DO NOT open the viewing door.
3. DO NOT open the damper, the damper needs to be closed during start up.
4. DO NOT add pellets to the burn pot by hand.
NOTE: During the first few fires, your stove will emit an odor as the high temperature paint cures or becomes sea-
soned to the metal. Maintaining smaller fires will minimize this. Avoid placing items on stove top during this period
because paint could be affected. Animals / People with lung problems should take caution during the first few fires.
THE HOTROD AUTOMATIC FIRESTARTER
1. Fill hopper and clean burn pot.
2. Press “On/Off” button. Make sure the green light comes on.
3. The damper should be completely closed or open no more than ¼ of the way during start-up. This will vary de-
pending on your installation and elevation. Once fire is established adjust for desired flame increasing the amount
the damper is open as the heat setting is increased. (See “DAMPER CONTROL”)
4. Adjust feed rate to desired setting by pressing “Heat Level Advance” button.
If fire doesn’t start in 12 minutes, press “On/Off”, wait a few minutes, clear the burn pot, and start procedure again.
DAMPER CONTROL
The damper control lever is located on the back of the stove on the lower left side. The damper adjusts the com-
bustion air. This control is necessary due to the varied burn characteristics of individual installations, different pellet
brands, and pellet feed rates. It allows you to improve the efficiency of your stove. Providing correct combustion air
will reduce the frequency of cleaning your glass door and prevent the rapid buildup of creosote inside your stove and
chimney.
Operation

12
Operation
You should adjust the damper based on the fire’s appearance. A low, reddish, dirty fire can be improved by turning the
damper slightly to the right. A “blow torch” fire can be improved by turning the damper to the left a little bit.
As a general rule, on lower feed rate settings, the damper should be farther to the left closing it off. On higher feed
rates, the damper should be open more by having it set more towards the right. Through trial and error, you will find
the best setting. Consult your dealer if you need help.
NOTE: On heat range “1”, damper should be either completely closed or open no more than a ¼ of the way. If damper
is open to far, it can cause the fire to go out.
OPENING DOOR
If the door is opened while the stove is in operation, it must be closed within 30 seconds or the stove will shut down. If
the stove shuts down, push the “On/Off” button to re-start your stove. The stove will have to fully shut down and turn
off before you will be able to restart the stove.
ROOM AIR FAN
When starting your stove, the Room Air Fan will not come on until the stove’s heat exchanger warms up. This usually
takes about 10 minutes from start-up.
IF STOVE RUNS OUT OF PELLETS
The fire goes out and the auger motor and blowers will run until the stove cools. This will take 30 minutes or longer
depending on the heat remaining in the appliance. After the stove components stop running all lights on the display
will go out and the two digit display will begin flashing “E3”.
REFUELING
• The hopper and stove top will be hot during operation; therefore, you should always use some type of hand pro-
tection when refueling your stove.
• Never place your hand near the auger while the stove is in operation.
We recommend that you not let the hopper drop below ¼ full.
KEEP HOPPER LID CLOSED AT ALL TIMES EXCEPT WHEN REFILLING.
DO NOT OVERFILL HOPPER.
SHUTDOWN PROCEDURE
Turning your stove off is a matter of pressing the “POWER” button on the display board. The green light will turn back
to red when the “POWER” button is pushed. The auger motor will stop, and the blowers will continue to operate until
the internal firebox temperatures have fallen to a preset level.
1. Your stove is equipped with a high temperature thermodisc. This unit has a manual reset thermodisc. This safety
switch has two functions.
A. To recognize an overheat situation in the stove and shut down the fuel feed or auger system.
B. In case of a malfunctioning convection blower, the high-temperature thermodisc will automatically shut
down the auger, preventing the stove from overheating.
NOTE: On some units, once tripped, like a circuit breaker, the reset button will have to be pushed before restarting
your stove. On other units the thermodisc has no reset button and will reset itself once the stove has cooled. The
manufacturer recommends that you call your dealer if this occurs as this may indicate a more serious problem. A ser-
vice call may be required.
2. If the combustion blower fails, an air pressure switch will automatically shut down the auger.
NOTE: Opening the stove door for more than 30 seconds during operation will cause enough pressure change to
activate the air switch, shutting the fuel feed off. The stove will shut down and show “E2” on the two digit display. The
stove has to fully shut down before restarting.
WARNING: Never shut down this unit by unplugging it from the power source.

13
Failure to clean and maintain this unit as indicated can result in poor performance and safety hazards.
Unplug your stove’s electrical cord prior to removing the back panel or opening the exhaust system
for any inspection, cleaning, or maintenance work.
Never perform any inspections, cleaning, or maintenance on a hot stove.
Do not operate stove with broken glass, leakage of flue gas may result.
Exhaust System
Creosote Formation – When any wood is burned slowly, it produces tar and other organic vapors, which combine
with expelled moisture to form creosote. The creosote vapors condense in the relatively cool chimney flue or a newly
started fire or from a slow-burning fire. As a result, creosote residue accumulates on the flue lining. When ignited, this
creosote makes an extremely hot fire, which may damage the chimney or even destroy the house. Despite their high
efficiency, pellet stoves can accumulate creosote under certain conditions.
Fly Ash – This accumulates in the horizontal portion of an exhaust run. Though non-combustible, it may impede the
normal exhaust flow. It should, therefore, be periodically removed.
Inspection and Removal – The chimney connector and chimney should be inspected by a qualified person annually
or per ton of pellets to determine if a creosote or fly ash build-up has occurred. If creosote has accumulated, it should
be removed to reduce the risk of a chimney fire. Inspect the system at the stove connection and at the chimney top.
Cooler surfaces tend to build creosote deposits quicker, so it is important to check the chimney from the top as well as
from the bottom. The creosote should be removed with a brush specifically designed for the type of chimney in use. A
qualified chimney sweep can perform this service. It is also recommended that before each heating season the entire
system be professionally inspected, cleaned and, if necessary, repaired. To clean the chimney, disconnect the vent
from the stove.
Interior Chambers
• Burn Pot: Periodically remove and clean the burn pot and the area inside the burn pot housing. In particular, it is
advisable to clean out the holes in the burn pot to remove any build up that may prevent air from moving through
the burn pot freely.
• Heat Exchanger: There is a clean out plate on both sides of the heat exchanger that needs to be removed to
clean fly ash out of the heat exchanger. The cleanouts are located inside the cabinet doors, on the lower front
corners of the heat exchanger.
If a vacuum is used to clean your stove, we suggest using a vacuum designed for ash removal. Some regular vacuum
cleaner (i.e. shop vacs) may leak ash into the room.
DO NOT VACUUM HOT ASH!
Ash Disposal
Remove ashes when unit has cooled. Ashes should be placed in a metal container with a tight fitting lid. The closed
container of ashes should be placed on a noncombustible floor or on the ground, well away from all combustible ma-
terials, pending final disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should
be retained in the closed container until all embers have been thoroughly cooled. The container shall not be used for
other trash or waste disposal. If combined with combustible substances, ashes and embers may ignite.
Check and Clean the Hopper
Check the hopper periodically to determine if there is any sawdust (fines) that is building up in the feed system or
pellets that are sticking to the hopper surface. Clean as needed.
Door and glass Gaskets
Inspect the main door and glass window gaskets periodically. The main door may need to be removed to have frayed,
broken, or compacted gaskets replaced by your authorized dealer.
Blower Motors
Clean the air holes on the motors of both the exhaust and distribution blowers annually. Remove the exhaust blower
from the exhaust duct and clean out the internal fan blades and housing as part of your fall start-up.
Painted Surfaces
Painted surfaces may be wiped down with a damp cloth. If scratches appear or you wish to renew your paint, contact
your authorized dealer to obtain a can of suitable high-temperature paint.
Maintenance

14
Maintenance
GLASS - Cleaning, Removal, and Replacement of Broken Door Glass
Cleaning - We recommend using a high quality glass cleaner. Should a buildup of creosote or carbon accumulate, you
may wish to use 000 steel wool and water to clean the glass. DO NOT use abrasive cleaners. DO NOT perform the
cleaning while the glass is HOT.
In the event you need to replace the glass, remove the four (4) screws and glass retainers. While wearing leather
gloves (or any other gloves suitable for handling broken glass), carefully remove any loose pieces of glass from the
door frame. Dispose of all broken glass properly. ONLY high temperature ceramic glass of the correct size and thick-
ness may be used. DO NOT substitute alternative materials for the glass. Contact your authorized dealer to obtain
this glass. Re-install the new glass by re-attaching the retainers and screws, be careful not to over tighten the screws
for this could damage the glass.
DO NOT abuse the door glass by striking, slamming, or similar trauma. Do not operate the stove with the glass re-
moved, cracked, or broken.
FALL START UP
Prior to starting the first fire of the heating season, check the outside area around the exhaust and air intake systems
for obstructions. Clean and remove any fly ash from the exhaust venting system. Clean any screens on the exhaust
system and on the outside air intake pipe. Turn all of the controls on and make sure that they are working properly.
This is also a good time to give the entire stove a good cleaning throughout.
SPRING SHUTDOWN
After the last burn in the spring, remove any remaining pellets from the hopper and the auger feed system. Scoop out
the pellets and then run the auger until the hopper is empty and pellets stop flowing (this can be done by pressing the
“ON” button with the viewing door open). Vacuum out the hopper. Thoroughly clean the burn pot and firebox. It may
be desirable to spray the inside of the cleaned hopper with an aerosol silicone spray if your stove is in a high humidity
area. The exhaust system should be thoroughly cleaned.
MAINTENANCE SCHEDULE
Use the following as a guide under average use conditions.
Gaskets around door and door glass should be inspected and repaired or replaced when necessary.
Daily Weekly Monthly or as needed
Burn Pot Stirred Empty
Combustion Chamber Brushed
Ashes Check Empty
Interior Chambers Vacuumed
Combustion Blower Blades Vacuumed / Brushed
Convection Blower Impeller Vacuumed / Brushed
Vent System Cleaned
Gaskets Inspected
Glass Wiped Cleaned
Hopper (end of season) Emptied and vacuumed

15
When your stove acts out of the ordinary, the first reaction is to call for help. This guide may save time and money by
enabling you to solve simple problems yourself. Problems encountered are often the result of only five factors: 1) poor
fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually solve
those problems related to 1 and 2. Your dealer can solve problems relating to 3, 4 and 5. Refer to diagrams on page 25
to help locate indicated parts.
For the sake of troubleshooting and using this guide to assist you, you should look at your heat level setting to see which
light is flashing.
Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF Switch to “OFF”
does not disconnect all power to the electrical components of the stove.
Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual.
All other work should be done by a trained technician.
Trouble Shooting Guide
Display is Flashing “E1”
Possible Causes Possible Remedies: (Unplug stove first when possible)
1. The convection blower is overheating and tripping the
internal temperature shutoff.
Clean any dust off of the windings and fan blade. If oiling
the blower does not help, the blower may be bad.
2. The stove is being left on the highest setting for ex-
tended periods of time.
If operating the heater on the highest heat setting, the
room temperature could increase enough and lead to
potential overheating situations. If this happens, try oper-
ating at a lower heat setting.
3. Fuel other than wood pellets is being burned in the
stove.
This pellet stove is designed and tested to use wood
pellets. Check for signs of fuel other than wood pellets.
No other types of fuel have been approved for this pellet
stove. If there are signs of other types of fuel being used,
stop using them immediately.
4. Power surge or brown out situation. A power surge, spike, or voltage drop could cause the
high limit switch to trip. Use a surge protector.
5. High Limit Switch is malfunctioning. If the other items check out OK, replace the high limit
switch.

16
Trouble Shooting Guide
Display is Flashing “E2”
Possible Causes Possible Remedies: (Unplug stove first when possible)
1. Airflow switch hose or stove attachment pipes for hose
are blocked.
Unhook air hose from the air switch and blow through it.
If air flows freely, the hose and tube are fine. If air will not
flow throw the hose, use a wire coat hanger to clear the
blockage.
2. The air inlet, burnpot, interior combustion air cham-
bers, combustion blower, or exhaust pipe are blocked
with ash or foreign material.
Follow all cleaning procedures in the maintenance sec-
tion of the owner’s manual.
3. The firebox is not properly sealed. Make sure the door is closed and that the gasket is in
good shape.
4. Vent pipe is incorrectly installed. Check to make sure vent pipe installation meets criteria
in owner’s manual.
5. The airflow switch wire connections are bad. Check the connectors that attach the gray wires to the
air switch.
6. Combustion blower failure.
With the stove on, check to see if the combustion blower
is running. If it is not, you will need to check for power
going to the combustion blower. It should be a full cur-
rent. If there is power, the blower is bad. If there is not,
see #7.
7. Control board not sending power to combustion
blower.
If there is no current going to the combustion blower,
check all wire connections. If all wires are properly con-
nected, you have a bad control board.
8. Control board not sending power to air switch.
There should be a 5-volt current (approximately) go-
ing to the air switch after the stove has been on for 30
seconds.
9. Air switch has failed.
To test the air switch, you will need to disconnect the air
hose from the body of the stove. With the other end still
attached to the air switch, very gently suck on the loose
end of the hose (you may want to remove the hose en-
tirely off the stove and the air switch first and make sure
it is clear). If you hear a click, the air switch is working.
BE CAREFUL TOO MUCH VACUUM CAN DAMAGE
THE AIR SWITCH.

17
Trouble Shooting Guide
Display is Flashing “E3”
Possible Causes Possible Remedies: (Unplug stove first when possible)
1. The hopper is out of pellets. Refill the hopper.
2. The air damper is too far open for a low feed setting. If on the low setting, you may need to close the damper
all the way.
3. The burnpot holes are blocked. Remove the burnpot and thoroughly clean it.
4. The air inlet, the interior chambers, or exhaust system
has a partial blockage.
Follow all cleaning procedures in the maintenance sec-
tion of the owner's manual.
5. The hopper safety switch has failed or hopper is open.
When operating the unit, be sure the hopper lid is
closed so that the hopper safety switch will activate.
Check the wires leading from the hopper safety switch
to the control panel and auger motor for secure connec-
tions. Use a continuity tester to test the hopper safety
switch; replace if necessary.
6. The auger shaft is jammed.
Start by emptying the hopper. Then remove the auger
motor by removing the auger pin. Remove the two
bolts that hold the auger bracket to the auger tube. The
auger bracket will now be able to be removed from the
auger tube. Remove the two bolts on the side of the au-
ger tube to remove the lower bearing of the auger. Pull
the auger out of the tube to free the jam. Inspect auger
before replacing.
7. The auger motor has failed.
Remove the auger motor from the auger shaft and try
to run the unit. If the motor will turn, the shaft is jammed
on something. If the motor will not turn, the motor is
bad.
8. The Proof of Fire (POF) thermodisc has malfunctioned.
Temporarily bypass the POF thermodisc by discon-
necting the two wires and connecting them with a short
piece of wire. Then plug the stove back up. If the stove
comes on and works, you need to replace the POF
thermodisc. This is for testing only. DO NOT LEAVE
THE THERMODISC BYPASSED. Your blowers will
never shut off, and if the fire went out, the auger will
continue to feed pellets until the hopper is empty with
the POF thermodisc bypassed.
9. The control board is not sending power to the POF
thermodisc or other auger system components.
There should be a 5-volt (approximately) current going
to the POF thermodisc after the stove has been on for
10 minutes.

18
Trouble Shooting Guide
Display is Flashing “E4”
Possible Causes Possible Remedies: (Unplug stove first when possible)
1. The air inlet, burnpot, interior combustion air chambers,
combustion blower, or exhaust pipe are blocked with ash
or foreign material.
Follow all cleaning procedures in the maintenance sec-
tion of the owner’s manual.
2. The Proof of Fire (POF) thermodisc has came upluged. Check the (POF) thermodisc to see if the wires are con-
nected properly.
3. The Proof of Fire (POF) thermodisc has malfunctioned.
Temporarily bypass the POF thermodisc by discon-
necting the two wires and connecting them with a short
piece of wire. Then plug the stove back up. If the stove
comes on and works, you need to replace the POF
thermodisc. This is for testing only. DO NOT LEAVE
THE THERMODISC BYPASSED. Your blowers will
never shut off and if the fire went out the auger will
continue to feed pellets until the hopper is empty if you
leave the POF thermodisc bypassed.
4. The hopper is out of Pellets. Refill the hopper.
5. The hopper safety switch has failed or hopper is open.
When operating the unit, be sure the hopper lid is
closed so that the hopper safety switch will activate.
Check the wires leading from the hopper safety switch
to the control panel and auger motor for secure connec-
tions. Use a continuity tester to test the hopper safety
switch; replace if necessary.
6. The auger shaft is jammed.
Start by emptying the hopper. Then remove the auger
motor by removing the auger pin. Remove the auger shaft
inspection plate in the hopper so that you can see the
auger shaft. Gently lift the auger shaft straight up so that
the end of the auger shaft comes up out of the bottom
auger bushing. Next, remove the two nuts that hold the
top auger biscuit in. Then rotate the bottom end of the
auger shaft up towards you until you can lift the shaft out
of the stove. After you have removed the shaft, inspect
it for bent flights, burrs, or broken welds. Remove any
foreign material that might have caused the jam. Also,
check the auger tube for signs of damage such as burrs,
rough spots, or grooves cut into the metal that could have
caused a jam.
7. The auger motor has failed.
Remove the auger motor from the auger shaft and try
to run the unit. If the motor will turn, the shaft is jammed
on something. If the motor will not turn, the motor is
bad.
Display is Flashing “E5”
Possible Causes Possible Remedies: (Unplug stove first when possible)
1. The stove automaticaly flashes "E5" when turned on.
The T-stat sensor has come unplugged from the control
board. Check to see if the sensor is unplugged. If the
sensor is not unplugged, then the sensor is damaged or
has a short. If the sensor is damaged or has a short, it
will need to be replaced.

19
Trouble Shooting Guide
STOVE FEEDS PELLETS, BUT WILL NOT IGNITE
Possible Causes: Possible Remedies: (Unplug stove first when possible)
1. Air damper open too far for ignition. Push the air damper left for startup. In some situations it may be necessary
to have the damper completely closed for ignition to take place. After there
is a flame, the damper can then be adjusted for the desired feed setting.
2. Blockage in igniter tube or inlet for igniter tube. Find the igniter housing on the backside of the firewall. The air intake
hole is a small hole located on bottom side of the housing. Make sure it
is clear. Also, look from the front of the stove to make sure there is not
any debris around the igniter element inside of the igniter housing.
3. The burnpot is not pushed completely to the rear of the firebox. Make sure that the air intake collar on the burnpot is touching the rear
wall of the firebox.
4. Bad igniter element. Put power directly to the igniter element. Watch the tip of the igniter from
the front of the stove. After about 2 minutes the tip should glow. If it does
not, the element is bad.
5. The control board is not sending power to the igniter. Check the voltage going to the igniter during startup. It should be a full
current. If the voltage is lower than full current, check the wiring. If the
wiring checks out good, the board is bad.
SMOKE SMELL COMING BACK INTO THE HOME
Possible Causes: Possible Remedies: (Unplug stove first when possible)
1. There is a leak in the vent pipe system. Inspect all vent pipe connections. Make sure they are sealed with RTV
silicone that has a temperature rating on 500 degree F or higher. Also,
seal joints with UL-181-AP foil tape. Make sure the square to round
adapter piece on the combustion blower has been properly sealed with
the same RTV.
2. The gasket on the combustion blower has gone bad. Inspect both gaskets on the combustion blower to make sure they are in
good shape. Replace if damaged.
Because it is a wood-burning device, your pellet heater may emit a faint wood-burning odor. If this increases beyond
normal, or if you notice an unusual soot build-up on walls or furniture, check your exhaust system carefully for leaks.
All joints should be properly sealed. Also clean your stove, following instructions in “MAINTENANCE”. If problem per-
sists, contact your dealer.
CONVECTION BLOWER SHUTS OFF AND COMES BACK ON
Possible Causes: Possible Remedies: (Unplug stove first when possible)
1. The convection blower is overheating and tripping the internal
temperature shutoff.
Clean any dust off of the windings and fan blades. If cleaning the blower
does not help, the blower may be bad.
2. Circuit board malfunction. Test the current going to the convection blower. If there is power being
sent to the blower when it is shut off, then the control board is fine. If there
is NOT power being sent to the blower when it shuts off during operation,
then you have a bad control board.

20
Trouble Shooting Guide
STOVE WILL NOT FEED PELLETS, BUT FUEL FEED LIGHT COMES ON AS DESIGNED
Possible Causes: Possible Remedies: (Unplug stove first when possible)
1. High limit switch has tripped or is defective. Wait for the stove to cool for about 30 - 45 minutes. Locate the High Limit
thermodisc and press the reset button on the back of it. If the heater will
not restart, check the thermodisc to see if it’s bad. To test if the thermodisc
is bad, you can bypass it as described previously for the POF thermodisc.
2. Bad Auger Motor. Remove the auger motor from the auger shaft and try to run the unit. If
the motor will turn, the shaft is jammed on something. If the motor will
not turn, the motor is bad.
3. Auger Jam. Start by emptying the hopper. Then remove the auger motor by removing
the auger pin. Remove the auger shaft inspection plate in the hopper
so that you can see the auger shaft. Gently lift the auger shaft straight
up so that the end of the auger shaft comes up out of the bottom auger
bushing. Next, remove the two nuts that hold the top auger biscuit in.
Then rotate the bottom end of the auger shaft up towards you until you can
lift the shaft out of the stove. After you have removed the shaft, inspect
it for bent flights, burrs, or broken welds. Remove any foreign material
that might have caused the jam. Also, check the auger tube for signs of
damage such as burrs, rough spots, or grooves cut into the metal that
could have caused a jam.
4. Loose wire or connector. Check all wires and connectors that connector to the auger motor, high
limit switch, and the Molex connector.
5. Bad control board. If the fuse is good, the wires and connectors check out good, and the high
limit switch did not trip, test for power going to the auger motor. If there
is not a full current going to the auger motor when the fuel feed light is
on, you have a bad control board.
HIGH LIMIT SWITCH KEEPS TRIPPING
Possible Causes: Possible Remedies: (Unplug stove first when possible)
1. The convection blower is overheating and tripping the internal
temperature shutoff.
Clean any dust off of the windings and fan blades. If oiling the blower
does not help, the blower may be bad.
2. The stove is being left on the highest setting for extended periods
of time.
If operating the heater on the highest heat setting, the room temperature
could increase enough and lead to potential overheating situations. If this
happens, try operating at a lower heat setting.
3. Fuel other than wood pellets is being burned in the stove. This pellet stove is designed and tested to use wood pellets. Check for
signs of fuel other than wood pellets. No other types of fuel have been
approved for this pellet stove. If there are signs of other types of fuel
being used, stop using them immediately.
4. Power surge or brown out situation. A power surge, spike, or voltage drop could cause the high limit switch
to trip. Use a surge protector.
5. High limit switch is malfunctioning. If the other items check out OK, replace the high limit switch.