VONETS —— WiFi Module
17
worse. At this time, you can try to change the source WiFi hot spot and this
device WiFi channel to make the performance better;
⚫Reason 3. The smart phone or PC haven’t been configured the correct WiFi
password.
4. The device has been configured the source WiFi hot spot parameters, the smart phone
or PC has connected to the device WiFi hot spot, but still doesn’t get internet?
⚫First, check the status light to know the current state of the device, then
according to the state of the device to analyze the fault reasons;
⚫Reason 1. The distance between the device and source WiFi hot spot is too long,
cause the communication performance degradation, finally effect the user’s
access to the Internet. At this time, just need shorten the distance between
the device and source WiFi hot spot to solve this problem;
⚫Reason 2. Due to some unexpected operation or power down, caused the destroy
of device parameters. At this time, just need to reset the device to factory
default parameters;
⚫Reason 3. The device WiFi doesn’t work at the best channel, make the performance
worse. At this time, you can try to change the source WiFi hot spot WiFi channel
to make it the same as the default channel of the device, the reboot the device,
the device will automatically exchange to the same channel as the source WiFi
hotspot, to make the performance better;
⚫Reason 4. There are several WiFi hot spot around the device, WiFi channel mutual
interference, make the performance worse. At this time, you can try to change
the source WiFi hot spot and this device WiFi channel to make the performance
better;
⚫Reason 5. The configured source WiFi hot spot parameters are not correct. At
this time, just need to configure the correct parameters then reboot the device;
5. The smart phone or PC has been connected the device by WiFi or Ethernet cable,
but user can’t log in the device WEB page, or after log in the WEB it shows error?
⚫Reason 1. The users don’t use the browser recommended by VONETS(IE,Google
Chrome, Safari, the mobile phone browser);
⚫Reason 2. The smart phone or PC installed the firewall, the security level is
set too high, caused the above problem. At this time, only need to close the
firewall;
⚫Reason 3. The security level of browser is too high, it will also cause the
above problem. At this time, just need to reduce the browser’s security level,
then log in again;
⚫Reason 4. The IP address of the device input error. For the new device from
the factory, user only need input the correct IP address according to the
instruction guide; for the device that has connected the source hot spot, user
only operate according to <Remark 2>.