Vuescape 11009588 User manual

19˝ Widescreen
Flat Panel TFT/ LCD Monitor
Item Number: 11009588
Installation & User’s Manual
All brand names and trademarks are the property of their respective owners
* Important Notice: Please read this manual carefully

2
FCC Radiation Norm
FCC
This equipment has been tested and complies with limits for Class B digital devices pursuant to
Part 15 of Federal Communications Commission (FCC) rules.
FCC Compliance Statement
These limits are designed to provide reasonable protection against frequency interference in
residential installations. This equipment generates, and radiates radio frequency energy, and if
not installed properly or used in accordance with the instructions, may cause harmful
interference to radio communication. However, there is no guarantee that interference will not
occur in television reception, which can be determined by turning the equipment on and off.
Interference may be corrected by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Plug the equipment into an outlet on a circuit different from that to which the receiver is
connected.
CAUTION!
The Federal Communications Commission warns the user that changes or modifications to the unit not
expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.

3
Contents
Precautions......................................................................................................................................4
Attaching / Detaching the Base to the Monitor ............................................................................5
Package Contents ...........................................................................................................................6
Hardware Setup ............................................................................................................................... 6
Hardware Installation ......................................................................................................................7
Menu Control Buttons..................................................................................................................... 8
On Screen Display (OSD) Menu Mode......................................................................................9-10
Display Modes ............................................................................................................................... 11
Specifications ................................................................................................................................12
Troubleshooting your DVI monitor connection ..........................................................................13
Troubleshooting ............................................................................................................................14
Maintenance / Cleaning Your Monitor .........................................................................................15
Service Procedure.........................................................................................................................16
Warranty.........................................................................................................................................17

4
Precautions
1. Read all of these instructions and save this manual for later use.
2. Follow all warnings and instructions on the product.
3. Do not cover or block the ventilation holes in the case.
4. Do not insert sharp objects or spill liquid into the LCD monitor through the cabinet slots; this
may cause accidental fire, electric shock or failure.
5. Unplug the unit when not in use for an extended period of time.
6. Do not attempt to service this product yourself, as opening or removing the cover may expose
you to potential electric shock. Only a qualified technician should service this product.
7. Do not touch the screen directly with your fingers as it may damage the screen; the oil from
your skin is difficult to remove.
8. Do not apply pressure to the screen, the LCD is very delicate.
9. Keep the monitor away from extreme heat, cold or humid places.
10.Do not place directly under sunlight, dusty surroundings or near equipment which may
generate strong magnetic fields.

5
Attaching the Base to the Monitor
STEP 1 STEP 2
Detaching the Base off the Monitor
STEP 1 STEP 2
Press the two tabs toward the inside of the base. While holding the two tabs in, pull
the base away from the pedestal.

6
Package Contents
19” TFT LCD Monitor
External Univ15 pin D-sub
(RGB Analog)
input signal cable
Audio connector cable
Power cord
User’s Manual
Hardware Setup
Handle the LCD monitor with care. Turn off the monitor’s and computer’s power before beginning setup. Follow the
installation instructions step by step.
Input
NO.
Terminal Function
AC-In AC power input 100~240V,
50/60HZ
VGA connector
To PC VGA connector
DVI connector
To PC DVI connector
Audio-In Audio input

7
Hardware Installation
Please note for Windows
®
User’s
Before attaching your new LCD monitor to your computer, please make sure that your resolution and refresh rates are set
correctly for your monitor to work properly. This is especially important if you are changing monitors (for example, from a
CRT to a LCD). Before disconnecting your old monitor, please set the resolution to 1440 x 900 and set the refresh rate to
60Hz. You can adjust these settings by right clicking your desktop, select “Properties”, then “Settings”. To adjust the
refresh rate, click on “Advanced” and search for this option.
Video card settings will be different based on the video capability of your computer. Please consult your video graphics card
or computer manual for more information.
1.
Carefully position your LCD monitor so that you can see all of the connection ports on the bottom of the monitor.
2.
A.) Plug one end of the 15-pin D-Sub signal cable into the VGA connector
on the monitor and plug the other end of
the cable into the 15-pin D-Sub connector at the rear of your PC.
B.) OR if you are using a DVI signal cable (not included) plug one end into the DVI connector
on the monitor and plug
the other end of the cable into the 24-pin DVI connector
at the rear of your PC. Make sure that all of the screws are
hand-tightened securely.
3.
Plug the Audio connector to the Audio In port
on the monitor, and to the computer line out at the rear of your PC. This
is optional if you wish to use a different audio source.
4.
Plug the power connector to the AC In port
port at the rear of the monitor.
5.
Connect the power cord to the power source.
6.
Power on the computer and the monitor.
7.
For best quality performance, set the resolution as shown on the Display Mode chart.(see pg. 11).

8
Menu Control Buttons
No.
Symbol
Function
1.
Auto Adjust (note: this feature will function when
VGA connector is in use.)
2. To navigate up through the option selection.
1. Show the main OSD menu.
2. To navigate down through the option selection.
1. Turns the power on / off.
2. Blue LED indicates power is on.
1. Decrease an option value.
2. To enter a submenu
1. Increase an option value.
2. To enter a submenu
•Press the
button to auto adjust horizontal and vertical position to default settings.
•Press the
button to display the OSD menu (in OSD mode, this button will also navigate to the submenus).
•Select the desired option menu by pressing the
or
button.
•Push the
or
button to decrease or increase the value of the current OSD selection.
•The OSD menu will close automatically after 20 seconds of inactivity.

9
On Screen Display (OSD) Menu Mode
OSD Sub-menu
DISCONNECTOR
If this warning appears,
1. Check the signal connection between the computer and LCD monitor.
2. Check the connector. If it is bent or damaged, the signal cable may be affected.
3. If the monitor is in “sleep” mode to save power, please move the mouse or press any key to “wake” it and return to
working mode.
4. Please check input diagrams, and make sure the monitor has been properly configured.
OUT OF RANGE
This warning indicates that the input signal frequency does not match those supported by this monitor. For this model,
horizontal frequency must be in the range of 30 ~ 80 KHz and vertical frequency in the range of 60~75 Hz. Please make sure
your input signal is within these ranges.
Option Icons
Option
Current mode Frequency
Current mode resolution

10
OSD (On-Screen Display) Menu Mode
1. Press the
button to access the OSD menu.
2. Select the desired option, by pressing the
or
button.
3. Press the
or
button to enter sub menus.
4. Use the
or
buttons to adjust the selected option value(s).
5. Note -
Please adjust your Speaker Volume via your PC computer Speaker Volume control icon.
Please note that Sound will continue to play when your monitor is off. To turn off the sound please switch off your PC
computer or mute the Speaker Volume control icon.
MISCELLANEOUS
RETURN
‘‘Yes’’ will take you to the main menu. ‘‘No’’ will bring you to the
Miscellaneous sub-menus.
OSD H-POSITION
Adjust
s
the horizontal position of the OSD
menu
.
OSD V-POSITION
Adjust
s
the vertica
l position of the OSD
menu
.
OSD DURATION
Adjust
s
the tim
e that the
OSD menu
remains on the screen
.
AUTO COLOR
Adjust
s
the color
to the optimal settings for your computer
automatically.
SOURCE
Selects the Video source as either
VGA or DVI.
CONTRAST Adjusts the difference between light and dark areas.
PHASE Adjusts the phase of PLL clock.
CLOCK Adjusts the frequency of the PLL clock.
H-POSITION Adjusts the horizontal position of the display.
V-POSITION Adjusts the vertical position of display.
RESET Returns to the factory default setting.
COLOR TEMPERATURE
Adjusts the color temperature.
RED Adjusts the Red color temperature.
GREEN Adjusts the Green color temperature.
BLUE Adjusts the Blue color temperature.
LANGUAGE Selects the display language of the OSD Menu.
MISCELLANEOUS
‘‘No’’ will take you to the exit menu. ‘‘Yes’’ will bring you to the sub menus
of the Miscellaneous menu.
EXIT OSD Exit and save the settings.
BRIGHTNESS
Adjusts the brightness of the display manually.

11
Display Modes
Display Mode
Resolution Vertical Frequency (Hz) Horizontal Frequency (KHz)
640x480 72.81 37.9
640x480 75.00 37.5
800x600 56.25 35.2
800x600 60.32 37.9
800x600 72.19 50.0
800x600 75.00 46.9
1024x768 60.00 48.4
1024x768 70.07 56.5
1024x768 75.03 60.0
1280x800 60.00 49.6
1440x900 60.00 55.9
1. We offer you 11 available modes compatible with Windows®.
2. Interference on your screen while you are modulating your PC or OSD is normal.
3. For best quality resolution, remember to upgrade your video card driver and choose a mode listed in the table.
4. Other modes not listed on the table may not be supported.
5. You may use the power management on your computer. It may provide a longer service life for the product.
To Adjust Your Display Properties:
1. Set the resolution: Right click on the Windows® desktop, choose “Properties”, choose “Settings”, set the
resolution.
2. Set the refresh rate: See your graphic card’s user guide for instructions.

12
Specifications
LCD Panel Type
Viewing Angle
Contrast Ratio
Brightness
Response Time
Display Colors
Max Resolution
Pixel Pitch
Aspect Ratio
19.0” TFT Active Matrix LCD Display
H:150°, V:130°
500 : 1 (Typical)
300 cd/m2 (Typical)
8 ms
16.2M colors
1440X900 (WXGA+)
0.285mm(H)x0.285mm(V)
16 : 10
Input Signals RGB Analog
DVI
Video Level:0.7Vp-p(75Ω)
Sync TTL with 75Ωinternal pull-up resistors
Frequency FH:30~79KHz; FV:56~75Hz
Digital DVI-D
Compatibility PC Up to 1440X900@60Hz(Non-interlaced)
Connector RGB Analog
DVI
Audio
Power
D-sub 15-pins
DVI - D
Stereo Phone Jack, RCA-Jack(L/R)
A/C Socket
Power Voltage
Consumption
Power saving mode
100-240V, 50/60Hz(universal) via internal power supply
Active < 45Watt Max
Standby < 3Watt
Internal Speaker x2(Stereo)
User Interface LED Indicator Active - Blue
Off - Turn off
Operating Condition Temperature
Air Humidity
5°C~45°C
20% ~ 80% R.H.
Dimensions Physical 14-5/8” W x 15”H x 6-3/4”D
Net Weight 12.13 lbs.
DDC DDC2B Compliant
Power Management VESA DPMS
Regulation (Certifications) FCC, CE, UL/CUL

13
Troubleshooting your DVI monitor connection
Caution!
Turn off your computer before connecting this monitor.
If your monitor is connected to your computer with the DVI cable, but no image appears on the screen:
•The cable plugs may be damaged or connected incorrectly. Check both ends of the power cable and DVI cable, and
make sure that there are not bent pins and that the cables are securely connected to the monitor, power outlet, and
computer.
•If the monitor’s power LED is not green or orange, the monitor is not turned on. To turn the monitor on, press the
monitor power button.
•If there is still no signal, an invalid video input may have been selected. To select DVI Input mode, press the + button
located on the front of the monitor
.
•The video card in your computer may have two types of connectors: VGA and DVI (Digital Visual Interface). Many
cards have both types of connectors. Plug the monitor cable into the appropriate port and tighten the thumbscrews to
secure it. Some cards simply give you a choice of connectors, while others can run both DVI and VGA monitor at the
same time. Read the video card’s documentation to find out your model’s capabilities. This monitor has both DVI and
VGA inputs, use the DVI port (and a DVI cable) –it will provide more accurate color and a sharper image. You may
have to switch your video card from VGA to DVI.
•If you do not receive a DVI signal, try disconnecting the VGA cable as your video card may not allow both cable types
to be connected simultaneously.
Important! If you unplug the monitor while using DVI input, you may need to repeat these troubleshooting steps.

14
Troubleshooting
LCD Pixel Criteria
Normally, a 19" WXGA+ (1440 x 900) display has nearly 4 million sub-pixels. There may be up to 7
non-performing pixels on the LCD screen, which is only 0.0002% of the total sub-pixels. This percentage is
acceptable for any inspection specifications.
1. There is no picture on the screen
A. Power saving mode may be on. Press any key or move the mouse to deactivate this mode.
B. Signal cable connector pins may be damaged. If there are bent or missing pins consult the
warranty card for Tech Support information.
2. Missing Colors
A. If any of the red, green, or blue colors are missing, check the signal cable to make sure it is tightened securely
at both
ends.
B. The pins in the cable could be loose and cause a bad connection. If there are bent or missing pins consult the
warranty
card for Tech Support information.
3. No image
A. Make sure the power button is ON.
B. Check whether the LCD monitor and computer power cords are connected and that there is a supply of power.
4. No Signal Input
A. Check the signal connection between the computer and LCD monitor.
5. Fuzzy image
A. Adjust the Phase through the OSD menu.
6. Image too bright / Image too dark
A. Adjust the Brightness and Contrast through the OSD menu.
7. Irregular image
A. Check the signal connection between the computer and LCD monitor.
B. Perform an Auto Adjust by pressing the Auto Adjust button.
8. Distorted image
A. Reset the LCD monitor by choosing the Recall function through the OSD menu.
9. Image is not centered
A. Adjust the H. Position and V. Position through the OSD Menu.
B. Perform an Auto Adjust by pressing the Auto Adjust button.
10. Uneven color / Color too dark / Dark area distorted / White color is not white
A. Adjust the Color Settings through the OSD Menu.
B. Perform an Auto Adjust by pressing the Auto Adjust button.

15
Maintenance
To clean your monitor, please refer to the instructions below.:
NOTE: To prevent electrical shock, do not open the LCD monitor casing. Leave repair of the monitor to qualified
personnel, please see the tech support information in the warranty.
1. Unplug the power
Unplug the LCD monitor from the AC socket before cleaning the monitor.
2. Check the cover
Check to see if the LCD Monitor and accessories are damaged, broken, or strained. If so, please consult the warranty card
for Tech Support information.
3. Clean
Never spray or pour any liquid directly onto the screen or case. Avoid allowing any water or liquid from entering the LCD
monitor or accessories.
4. Cleaner
Use water or non-ammonia/non-alcohol based glass cleaner. Do not use harsh or abrasive cleaners such as ketene
(such as acetone), ethanol, toluene, acetic acid, methane, chloride, or other detergents to clean the monitor, these
chemicals can damage the LCD monitor.
5. Screen
To clean your LCD monitor screen or case, use water or a mild cleaner, as listed above. Moisten a soft, clean cloth or if
possible, use a special screen cleaner sheet or a solution suitable for static electricity application. Using any cleaner other
than water or a mild cleaner may damage your monitor and will not be covered under the warranty.
6. Storage of Unit
If the LCD monitor is not in use for a long time, please unplug it and store it in its original box in order to avoid any damage.
7. Disclaimer
Any damage resulting from use of any cleaner that is not mentioned above is not covered under the terms of the warranty
on this product.
Cleaning Your Monitor
1. Gently wipe the screen with a clean soft lens brush or a soft clean lint-free cloth. This removes dust and other particles that
can scratch the screen.
2. Do not apply pressure to the screen surface when wiping it clean.
3. Do not pour or spray any liquid directly onto the screen or case of the LCD monitor. Chemical cleaners may damage
the screen or the LCD monitor

16
Service Procedure
After 14 days of purchase, please call the toll free number below to obtain service. A customer
representative will give you a return authorization number (RA number) allowing you to ship your product
to the service center.
DO NOT RETURN THIS PRODUCT TO THE STORE. PLEASE CONTACT THE TOLL FREE
NUMBER LISTED BELOW
Please have the following information available when you call the service center:
Your Name and Address
Date of Purchase
Model Number
Serial Number
Store Name and Address
Store Location Number
Type of problem with the unit
After receipt of the RA number:
Send the complete unit, including power cord and adapter in the original carton to the address below.
Include a copy of the original receipt for proof of purchase (within one year).
Write the RA number on the outside of the package. Packages without RA numbers will not be
accepted.
The LCD monitor is fragile. Use extreme care when handling and packaging the unit.
The purchaser is responsible for any shipping charges to the repair facility and assumes all risk.
The service center will repair or replace the unit and send it back to the purchaser within 10 working
days from receipt of the unit.
To contact the service facility, please call 508-435-4830 or (800) 639-3803. The address for this facility is:
Four Star Group
26840 Fargo Ave. Suite C
Bedford Heights, OH 44146

17
Warranty
One Year Limited Warranty
This product is warranted to be free from defects in material and workmanship for a period of one year.
Warranty obligations are limited to replacement or repair of defective parts and components, at the
option of the manufacturer. The warranty of this product is null and void if the product is subjected to
negligence, abuse, modification, misuse, accident or if the customer uses the product for a function it
was not intended for. This warranty is only valid for the original purchaser of this product and will not be
honored if the product is resold.
The manufacturer will not be liable for incidental or consequential damages caused by the use of this
product. The manufacturer will not be liable for any costs such as lost profits or revenues, cost of
temporary replacements, loss of data, loss of equipment or use of equipment or any claims by third
parties.
After 14 days from purchasing the product, please call the phone number mentioned below to obtain
service. DO NOT RETURN THIS PRODUCT TO THE STORE. A customer representative will give
you a return authorization number (RA number) allowing you to ship product to the service center. The
purchaser must have a copy of the original receipt for proof of purchase within one year. The purchaser
of this product is responsible for any shipping charges to the repair facility. The manufacturer service
center will repair or replace the unit in question and send it back to the purchaser within 10 working
days of receipt of the unit.
In order to contact the service facility, please call
508-435-4830
or
800-639-3803
.
The address for this facility is:
Four Star Group
26840 Fargo Ave.
Suite C
Bedford Heights, OH 44146

18
Contenidos
Precauciones .................................................................................................................................19
Atando / Separando la Base al Monitor ....................................................................................... 20
Contenidos de Paquete................................................................................................................. 21
Configuración de Hardware.......................................................................................................... 21
Instalación de Hardware ...............................................................................................................22
Menú de Botones de Control........................................................................................................23
Modo del Menú OSD.................................................................................................................24-25
Modos de Imagen ..........................................................................................................................26
Especificaciones ...........................................................................................................................27
Solucionando Problemas de la conexión DVI.............................................................................28
Solucionando Problemas .............................................................................................................29
Mantenimiento / Limpiando Su Monitor ..................................................................................... 30
Procedimiento de Reparación...................................................................................................... 31
Garantía..........................................................................................................................................32

19
Precauciones
1. Lea todas las instrucciones y guarde este manual para uso en el futuro.
2. Siga todas las precauciones e instrucciones de este producto.
3. No cubra o bloque los hoyos de ventilación del monitor.
4. No inserte objetos metálicos o derrame liquido en el monitor LCD por las aberturas; esto
puede causar un fuego o sacudida eléctrica o dañar el producto.
5. Desenchufe la unidad cuando no la va usar por un tiempo extendido.
6. No intente de repara este producto usted mismo, abriendo la tapa lo expone a una sacudida
eléctrica. Solamente un técnico cualificado puede repara este producto.
7. No toque la pantalla directamente con sus dedos puede dañar la pantalla; el aceite de su piel
es bien difícil de remover.
8. No aplique presión a la pantalla, el monitor LCD es bien delicado.
9. Mantenga el monitor alejado de lugares calientes, húmedos y frió.
10. No coloque el monitor en lugares donde halla polvo, que le dé rayos del sol directamente o
cerca de equipos que produzcan fuerte campo magnético.

20
Atando la Base al Monitor
1 PASO 2 PASO
Separando la Base al Monitor
1 PASO 2 PASO
Oprima las dos fichas hacia dentro de la base. Mientras usted esta sosteniendo las fichas
hacia dentro, hale la base fuera del pedestal.
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