Water Care RO35 Manual

Tested and Certied by NSF International against
NSF/ANSI Standard 58 for the reduction of the claims
specied on the Performance Data Sheet.
R.O. Drinking Water System
Model No. RO35
INSTALLATION, OPERATION
& SERVICE MANUAL
1900 Prospect Court
Appleton, WI 54915
Telephone: [phone]
Fax: [phone]

TABLE OF CONTENTS
Page
SECTION I. INTRODUCTION ...................................................................................3
SECTION II. SPECIFICATIONS ................................................................................4
SECTION III. PREPARATION .....................................................................................5
A. Major System Components .............................................................5
B. Tools Recommended for Installation ...............................................7
C. Site Selection For Major System Components ...............................7
SECTION IV. INSTALLATION STEPS ........................................................................8
A. Faucet with Water Quality Monitor Installation ................................8
B. Feed Water Saddle Valve Installation ...........................................10
C. Drain Clamp Installation ................................................................10
D. R.O. Manifold Assembly Installation .............................................11
E. Position the Drinking Water Holding Tank
and Make the Final Hose Connections .........................................12
F. Start Up .........................................................................................12
SECTION V. OPERATION AND MAINTENANCE ...................................................12
A. Normal Operation ..........................................................................12
B. Changing Modules ........................................................................13
C. Changing the In-Line Activated Carbon Post Filter .......................14
SECTION VI. TROUBLE SHOOTING GUIDE...........................................................16
EXPLODED VIEW AND PARTS LIST ..................................................................................18
CAUTION:
The Centers for Disease Control and Prevention (CDC) and the Environmental Protection Agency (EPA) have issued guidance to people with severely
weakened immune systems who may want to take extra precautions to reduce the risk of infection with Cryptosporidium from drinking water. This
guidance pertains to people with HIV/AIDS, patients receiving treatment for cancer, recipients of organ or bone marrow transplants, transplant patients
taking immunosuppressive drugs, and persons who have congenital immunodeciencies.
The EPA has stated that they do not know the signicance of drinking water compared to other possible sources of Cryptosporidium to determine how
most people become infected. The CDC-EPA guidance suggests that immunosuppressed individuals discuss their risks with their health care provider.
This drinking water system is tested and Certied by NSF International to NSF/ANSI Standard 58 for cyst reduction. It meets the NSF/ANSI standard of
reducing at least 99.95%* of cysts (including Cryptosporidium), however, because this is not 100%, immunosuppressed individuals should take the extra
precaution of boiling their drinking water. According to the CDC-EPA, bringing water to a rolling boil for one minute is the most certain approach for killing
Cryptosporidium.
All individuals should take adequate precautions when changing the lter cartridges, including wearing protective gloves, to avoid direct contact with the
exhausted cartridges.
*For complete specications, refer to the Performance Data Sheet.

3
SECTION I. INTRODUCTION
Your new Reverse Osmosis (R.O.) Drinking Water
System uses a combination of ltration technologies
to reduce unwanted contaminants in a water supply.
The following steps combine to give you the best in
clear sparkling drinking water:
MECHANICAL FILTRATION/ACTIVATED
CARBON–The Sediment/Carbon Module has
been designed to reduce the larger particles
such as silt, rust and scale. Its 5 micron
(equal to 0.0002 inch) nominal rating helps
to give maximum life to the R.O. Membrane.
The activated carbon in the Prelter has been
designed to reduce any chlorine that may be
present in the feed water. This pretreatment is
also necessary for membrane protection.
REVERSE OSMOSIS MEMBRANE–The R.O.
Membrane is the heart of the ltration system.
It is designed to reduce the dissolved mineral
content of the water. Minerals picked up in the
environment by the water are measured as Total
Dissolved Solids (TDS). In the Reverse Osmosis
process, dissolved minerals are separated from
the incoming water (Feed Water) to produce
the product water (the Permeate). The excess
minerals are rinsed to drain (the Reject Water).
The membrane is a specially constructed, fully
aromatic polyamide lm, and is classied as a
Thin Film Composite (T.F.C.).
The spiral wound construction of the R.O.
Membrane provides maximum surface area
for water production and is less susceptible
to fouling by particulate matter, turbidity and
colloidal materials.
ACTIVATED CARBON–The Activated Carbon
Module contains carbon particles with a vast
network of pores. The tremendous surface
area of these pores (typically 800–1200 square
meters per gram of carbon) gives the carbon
very good adsorptive sites for substances that
contribute to tastes and odors.
IN–LINE ACTIVATED CARBON POST FILTER–
The In–Line Activated Carbon Post Filter is
located after the Holding Tank and has been
designed to reduce the tastes and odors that
may pass through the system. It adds a nal
polish to the water.
AUTOMATIC SHUTOFF VALVE–The ASO
Valve senses when the Holding Tank is full and
closes the feed water supply to prevent excess
reject water from going to drain when the unit is
not producing water.
WATER QUALITY MONITOR–The optional
Water Quality Monitor has been integrated
into the faucet base for instant monitoring at
the touch of a button. The monitor compares
the level of the Total Dissolved Solids in the
incoming (feed) water versus the product water
and calculates the percent rejection. The monitor
is preset to indicate a level of 75% rejection.
A green light indicates that the percent rejection
is at or above the set (desired) value and that
the system is producing quality water.
An amber light indicates that the product water
quality is less than acceptable. Because the
Water Quality Monitor was designed to operate
best while the system is making water, a false
reading may occur if tested when your R.O.
drinking water system is not making water.
Please empty the Holding Tank, wait 15 minutes
for the system to begin making water, and test
your water quality again. If the Water Quality
Monitor light is still amber, please contact a
water treatment professional for service. The
Water Quality Monitor requires a 9 volt battery,
which is included. Systems not equipped with a
Water Quality Monitor contain a Water Quality
Test Kit.
IMPORTANT NOTICES:
This reverse osmosis system contains replaceable treatment components critical for effective performance. It is the user's
responsibility to, and the manufacturer strongly recommends that the user, periodically test the product water to verify the
system is performing satisfactorily. See the test kit(s) for sampling instructions.
This system is acceptable for treatment of inuent concentrations of no more than 27 mg/L nitrate and 3 mg/L nitrite
in combination measured as N and is certied for nitrate/nitrite reduction only for water supplies with a pressure of
280 kPa (40 psig) or greater.
This system conforms to NSF/ANSI 58 for pentavalent arsenic reduction. See the Performance Data Sheet and Arsenic
Facts section for an explanation of reduction performance.
DO NOT USE WITH WATER THAT IS MICROBIOLOGICALLY UNSAFE OR OF UNKNOWN QUALITY, WITHOUT
ADEQUATE DISINFECTION BEFORE OR AFTER THE SYSTEM.
Systems certied for cyst reduction may be used on disinfected water that may contain lterable cysts.

4
SECTION II. SPECIFICATIONS
TABLE A – QUALIFIED SYSTEM PERFORMANCE
Because the performance of an R.O. Membrane is highly dependent upon pressure, temperature and TDS, the
following should be used for comparison purposes only.
U.S. Metric
Membrane Production1 41-53 gpd 155–201 lpd
Membrane TDS Reduction1 96% minimum 96% minimum
System Production² 14 gpd 53 lpd
Recovery Rating2 38% 38%
Efciency Rating2 22% 22%
TDS Reduction² 90%+ typical 90%+ typical
Drain (reject water) Flow 3–5 x product ow 3–5 x product ow
Empty Storage Tank Precharge 5–7 psig air 35–48 kPa air
Storage Tank Capacity2 1.8 gallons 6.8 liters
1 Industry standards measure R.O. Membranes performance with no backpressure on the product water, at 65 psig (448kPa) and 77°F
(25°C). Further conditions on the above are 250 ppm TDS. Production rate and TDS reduction gures are for a new Membrane that
has been rinsed for 24 hours. The production rate of a new Membrane can decrease by 10% per year or more, depending upon the
scaling and fouling tendencies of the Feed Water.
2 Measured at 50 psig, 77°±2° F, 750±40 mg/l TDS per section 6 of NSF/ANSI Standard 58. Recovery rating means the percentage
of the inuent water to the membrane portion of the system that is available to the user as reverse osmosis treated water when
the system is operated without a storage tank or when the storage tank is bypassed. Efciency rating means the percentage
of the inuent water to the system that is available to the user as reverse osmosis treated water under operating conditions that
approximate typical daily usage. This reverse osmosis system contains a replaceable component critical to the efciency of
the system. Replacement of the reverse osmosis component should be with one of identical specications, as dened by the
manufacturer, to assure the same efciency and contaminant reduction performance.
TABLE B – RECOMMENDED OPERATING LIMITS FOR FEED WATER
Specications T.F.C. Membrane
Water Pressure 40–100 psig (280–690 kPa)
TDS 2000 ppm (also mg/l) max.
Temperature 40–100°F (4–38°C)
pH 4–11 (optimum rejection at pH 7.0 - 7.5)
Hardness Less than 10 gpg (170 mg/l) or soften
Iron Less than 0.1 ppm (also mg/l)
Manganese Less than 0.05 ppm (also mg/l)
Hydrogen Sulde None
Chlorine See note
Bacteria Must be potable**
NOTE: Chlorine will damage a T.F.C. Membrane. The Activated Carbon Prelter has been designed to reduce chlorine from the
incoming water. Change lter every 6 to 12 months, more often if the water contains more than 1 ppm chlorine.
**DO NOT USE WITH WATER THAT IS MICROBIOLOGICALLY UNSAFE OR OF UNKNOWN QUALITY, WITHOUT ADEQUATE
DISINFECTION BEFORE OR AFTER THE SYSTEM.

5
SECTION III. PREPARATION
A. Major System Components
The following components comprise the R.O.
Drinking Water System. (Refer to Fig. 1, below
for general system layout.)
• An R.O. Manifold assembly.
• Housings and Housing O–rings.
• A Drinking Water Holding Tank.
• A Dispensing Faucet.
• A Feed Water Saddle Valve.
• A Drain Clamp.
• Plastic Tubing and tube connectors.
• A Reverse Osmosis Membrane sealed in a
plastic bag.
• A Sediment/Carbon Module, shrink wrapped.
• An Activated Carbon Module, shrink
wrapped.
• Water Quality Monitor*
• Water Quality Test Kit for systems without the
Water Quality Monitor
• An In–Line Activated Carbon Post Filter,
shrink wrapped.
• Other items necessary for installation may
include wood screws or machine screws and
nuts for mounting the manifold, or concrete
anchors for hanging on basement wall.
Additional tubing or tube connectors. Plastic
wire ties for organizing tubing.
TYPICAL RO-35 UNDER SINK INSTALLATION DIAGRAM
* The Water Quality Monitor may be necessary to conform to
state or local codes; check with the local plumbing authority.
Figure 1
DISPENSING FAUCET WITH AIR GAP
DRAIN
CLAMP
DRAIN
(3/8" Black) PRODUCT
(3/8" Blue)
DRAIN
(1/4" Black)
INLET
(1/4" Red)
TANK
(3/8" Yellow)
DRINKING
WATER
HOLDING TANK
HOLDING TANK
SHUTOFF VALVE
(Open Position)
FEED WATER
SADDLE VALVE
(Cold Water Line Only)
LOCATE DRAIN CLAMP
ABOVE "P" TRAP
4" MIN
ACTIVATED
CARBON
MODULE
REVERSE
OSMOSIS
MEMBRANE
HOUSING
SEDIMENT/
CARBON
MODULE
1
3
8
9
10
(1/4" Yellow)
POLYTUBE
TEE
7
WATER QUALITY MONITOR
FAUCET BASE (OPTIONAL)
2
WATER QUALITY MONITOR CABLE (OPTIONAL)
RO MANIFOLD
5
IN-LINE ACTIVATED
CARBON POST FILTER
6
COVER
4
RED
BLACK
YELLOW
IN
DRAIN
OUT
DRAIN
RESTRICTOR
See Page 11
Close-up of Manifold

6
OPTIONAL RO-35 BASEMENT INSTALLATION DIAGRAM
DISPENSING
FAUCET
PRODUCT
(3/8” Blue)
NOTE: FOR REFRIGERATOR
WATER DISPENSER OR
ICE MAKER HOOKUP, TEE
INTO 3/8" BLUE TUBING TO
DISPENSING FAUCET.
HOLDING TANK
SHUTOFF VALVE
(Open Position)
TANK
(3/8” Yellow)
DRINKING
WATER
HOLDING
TANK
MOUNT HOLDING
TANK ON SHELF OR
STRAP BETWEEN
FLOOR JOISTS
(shelf or straps not
included)
ACTIVATED
CARBON
MODULE
REVERSE
OSMOSIS
MEMBRANE
HOUSING
SEDIMENT/
CARBON
MODULE
BASEMENT
FLOOR
PLEASE NOTE: IF AIR GAP IN FAUCET IS NOT USED IN BASEMENT
INSTALLATIONS, A PROPER AIR GAP MUST BE CREATED. PLEASE
CHECK WITH LOCAL PLUMBING CODES. SEE EXAMPLE ABOVE.
FLOOR
FEED WATER
SADDLE VALVE
(COLD WATER
LINE ONLY) INLET
(1/4” Red)
DRAIN
(1/4” Black)
1” AIR GAP
REQUIRED
POLYTUBE
TEE
IN-LINE
ACTIVATED
CARBON
POST FILTER
(1/4" Yellow)
WATER QUALITY
MONITOR FAUCET
BASE (OPTIONAL)
WATER QUALITY
MONITOR CABLE
(OPTIONAL)
25 FT. EXTENSION CABLE FOR
THE WATER QUALITY MONITOR
(OPTIONAL)
COVER
RO
MANIFOLD
RED
BLACK
YELLOW
IN
DRAIN
OUT
DRAIN
RESTRICTOR
See Page 11
Close-up of Manifold

7
B. Tools Recommended for Installation
The following tools will cover most of the
installation sites encountered:
1. 3/8" variable speed electric drill.
2. Extension work light with outlet.
3. Safety glasses.
4. 1¼" porcelain hole cutter kit.
5. 1¼" Greenlee hole punch and 1/8" and
½" metal drill bits for pilot hole.
6. Center punch and hammer.
7. 1¼" wood bit.
8. Concrete drill bits.
9. Assorted wood and metal drill bits including
7/32" metal drill bit.
10. Phillips head and at blade screwdrivers.
11. ½", 9/16" and 5/8" open end wrenches.
12. Teon tape.
13. Wide masking tape or duct tape.
14. Plastic tubing cutter.
15. Extra plastic tubing.
16. Low range air pressure gauge.
17. Bicycle hand air pump.
18. Small bottle of liquid chlorine bleach.
19. Graduated measuring cylinder.
20. Paper towels, wisk broom and assorted clean
up materials.
C. Site Selection for Major System Components
The R.O. System was designed to t under a
sink, however, because of space limitations
or other reasons, the system’s exible design
allows for other locations. When determining the
location remember that access to a cold water
tap line, the household drain, and ease of lter
replacement are important considerations.
All components and tubing should be located in
an area not exposed to freezing temperatures. If
winter temperatures are severe, the area should
be above the minimum temperature listed in
Table B for proper performance. Do not expose
unit or tubing to direct sunlight.
1. Dispensing Faucet–The faucet should be
placed near the sink where drinking water
is normally obtained. Convenience of use
(lling of water pitchers and glasses), and
an open area beneath the faucet under the
sink for attaching product and drain tubing
are considerations. A 2" diameter at surface
is required above and below the installation
site. The thickness of the mounting
surface should not exceed 1¼". Watch for
strengthening webbing on the underside of
cast iron sinks.
2. Drinking Water Holding Tank–The Holding
Tank may be placed where it is convenient
within 10 feet of the faucet; under the sink or
in an adjacent cabinet are best the choices.
If a longer run of tubing is required, the
tubing should be the 3/8" diameter OD size
to prevent a high pressure drop. Remember,
these tanks can weigh up to 30 pounds when
full of water; a rm, level area is required.
3. R.O. Manifold Assembly–The manifold can
be installed on either the right or left side
of the under–sink area or a cabinet. The
right side is recommended because all the
tubing will be to the back of the cabinet and
out of the way. Installation in the basement
is also an option; one location is near the
laundry/utility sink where cold potable water
and drain access are handy. The mounting
location should allow adequate clearance
and accessibility for cartridge changes.
4. Feed Water Connection–The Feed Water
Saddle Valve should be located as close to
the manifold assembly as possible. USE A
POTABLE COLD WATER SUPPLY ONLY.
Softened water is preferred as it will extend
the life of the R.O. Membrane.
5. Drain Connection–The waste water must
go to drain through an anti–siphon air gap.
The air gap is provided for in the base of
the faucet. If discharging into a utility sink
or standpipe, an air gap of greater than 1"
above the ood rim must be provided.
Do NOT connect the system drain line to
the dishwasher drain or near the garbage
disposal. Backpressure from these units may
cause the air gap to overow.

8
SECTION IV. INSTALLATION STEPS
All plumbing should be done in accordance with
state and local plumbing codes.
NOTE: Some codes may require installation by a
licensed plumber; check with the local plumbing
authority prior to installation.
In restricted under–sink areas, it may be easier to
install the faucet rst. Allow adequate tubing lengths
for any nal component position.
A. Faucet With Water Quality Monitor (optional)
Installation – The faucet contains an anti–siphon
air gap. While the system is producing water,
the drain water ows from the R.O., through the
air gap and then to the household drain. The
purpose of the air gap is to prevent water in the
drain from backing up into the R.O. Drinking
Water System.
NOTE: For proper installation the Air Gap Faucet
has a critical level line “CL” marked on its body
and should be mounted so that the “CL” line is at
least one (1) inch (26mm) above the ood level
rim of the sink.
The easiest installation is to use an existing
spray attachment hole. If the spray faucet hole is
not available, then the sink top must be drilled.
Choose a convenient location as described in
Sec. III, C.1.
1. Mark the location of the center of the faucet
base.
2a. Drilling a stainless steel sink:
•Center punch the hole to provide a starting
point for the drill.
•Start with a smaller drill as a pilot, and then
drill a ½" diameter hole to accept the bolt of
a 1¼" Greenlee Hole Punch (1¼" chassis
punch).
•Clean away any chips.
•Install the punch and tighten the nut to cut
the hole.
•Deburr any sharp edges.
2b. Drilling a porcelain sink:
It is best to use a special 1¼" diameter cutter
designed for porcelain. A carbide tipped
masonry bit is a second choice.
•Place a piece of tape over the area to be
drilled to help prevent chipping.
•Drill a pilot hole for the porcelain cutter.
Use the pilot drill supplied with the kit or a
carbide tipped drill.
•When drilling the 1¼" hole, drill slowly and
carefully; the porcelain chips easily.
•After drilling, clean the area well. Iron lings,
if left in place, can cause rust stains.
2c. Drilling a counter top:
NOTE: The counter top must be less than
1¼" thick. Treat ceramic tile as porcelain until
the tile is penetrated, then use the carbide
tipped metal cutter.
Formica counter tops may be drilled with a
good 1¼" wood bit; drilling a 3/32" pilot hole
will help keep the bit going straight.
3. Feed the Monitor Cord through the 1 ¼”diameter
Monitor Housing opening so that it is positioned above
the Monitor Housing.
Assemble the 1/8” Screws & Toggle Wings into the
Monitor Housing. Adjust the Wings approximately 1”
plus the thickness of the mounting surface away from
the bottom of the Monitor Housing.

9
4. Place the Toggles of the Monitor Housing Assembly
through the mounting hole on the sink or counter top.
Drop the handle of the Wrench through the Monitor
Housing opening. This will separate and orient the
Toggle Wings. Position the Monitor Housing so that
the display is facing forward.
Tighten the 1/8” Screws with a Phillips tip screwdriver.
When the Toggle Wings make contact with the
mounting surface, adjust the Monitor Housing to
the exact desired position. Tighten the 1/8” Screws
an additional 2 –3 turns while holding the Monitor
Housing in place.
Drop the Monitor Cord back through the Monitor
Housings opening.
TAB
HOSE BARBS
3/8” QUICK
CONNECT FITTING
BLACK 3/8” POLYTUBE
(TO DRAIN CLAMP)
BLACK 1/4” POLYTUBE
(TO DRAIN PORT
ON RO SYSTEM)
BLUE 3/8” POLYTUBE
(PRODUCT OUTLET)
5. Connect the tubing to the Faucet. Push the Blue
3/8” Polytube into the 3/8” Quick Connect Fitting.
Push the Black 3/8” Polytube onto the large Hose
Barb. Push the Black ¼” Polytube onto the small
Hose Barb.
6. Determine which direction the handle should face
(right or left). With the handle facing the chosen
direction, slide the fastened Polytubes through the
Monitor Housings 1 ¼” diameter opening and slide the
Faucet Assembly into the Monitor Housing, lining up
the tabs of the Faucet with the slots on the Housing.
The Faucet Assembly may have to rotate slightly to
get the tabs into the slots. When aligned, apply rm
downward force to get the Faucet to fully seat. After
the Faucet Assembly is seated, lock it into place by
rotating it clockwise about 30 degrees.

10
FEED WATER SADDLE VALVE
Cold Water
Line
Saddle
Valve
Handle
Insert
Plastic
Ferrule
Red Tubing To
Manifold
Inlet
Compression
Nut
Tightening
Screw
Reversible
Back Plate
Figure 3
B. Feed Water Saddle Valve Installation
Decide on location. Do NOT connect to a
hot water feed line. If you are not sure of the
supply, run the hot water and feel the supply
piping. Water over 100°F may cause permanent
damage to the R.O. Membrane. (Refer to Fig. 3.)
1. Shut off the water supply and drain the line.
2a. To install on (soft) Copper Tubing supply
line:
•Turn the Handle of the Feed Water Saddle
Valve counter clockwise (outward) until the
lance does not protrude from the gasket. It
may have to be pushed in.
•Assemble the Feed Water Saddle Valve on
the tubing.
– for 3/8" OD tubing use the back plate side
with the small groove to prevent distortion
of the tubing.
– for larger tubing (up to 5/8" OD) use the
large groove of the back plate.
•Assemble and tighten the brass screw.
•To pierce the tubing, turn the Valve Handle
fully clockwise (inward). A small amount of
water may escape from the outlet until it is
fully pierced.
•When you feel the Valve Handle rmly
seated in the clockwise direction, the
copper tube is pierced and the valve is
closed.
2b. To install on (hard) Steel or Brass Tubing
supply line.
•The supply line should now be drained. Use
a battery powered or properly grounded drill
to avoid shock hazard.
•Drill a 3/16" hole in the supply line; (do not
drill through the opposite wall).
•Turn the handle to expose the lance no
more than 3/16" beyond the rubber gasket.
•Place the body of the valve over the hole so
that the lance ts into the hole.
•Assemble and tighten the brass screw.
•Turn the Valve Handle clockwise (inward)
until rmly seated. The valve is closed.
3. With the Feed Water Saddle Valve closed,
open the sink faucet and the water supply
and allow the water to run for a few minutes
to ush any debris caused by the installation.
•Close the faucet and check the Feed Water
Saddle Valve for leaks.
3/8" DRAIN CLAMP ASSEMBLY
Drain Clamp
Front Plate
Drain Pipe 1/4" Nut
1/4" Screw
Drain Clamp
Back Plate
Black Drain Tubing
Figure 4
C. Drain Clamp Installation
Choose the drain outlet location per Sec. III, C.5.
The following are instructions for discharging
into the sink drain pipe. (Refer to Fig. 1.)
1. Position the Drain Clamp on the sink drain
pipe above the drain trap. Allow room for
drilling. Tighten securely.

11
2. Use a battery powered or properly grounded
drill. Using the Clamp port as a drill guide,
drill a 7/32" hole through the wall of the drain
pipe. Do NOT penetrate the opposite side of
the pipe.
3. Locate the 3/8" Black Drain Tubing connected
to the Dispensing Faucet. Route to the tubing
to the Drain Clamp and trim to length.
NOTE: When cutting the polytubing make
clean, square cuts, failing to do so could
result in poor connections and possible
leaks.
CAUTION: The lowest point of the line
should be the point of connection to the Drain
Clamp. There should be no sag in the line as
this may cause excessive noise as the reject
water is owing to drain.
•Refer to Fig. 4. Insert the tubing into the
Drain Clamp. Make sure the tubing is
pressed all the way in to create a pressure
tight connection.
NOTE: If you want to pull the tubing out for
some reason, push the ring around the
tubing in and pull the tubing out.
D. R.O. Manifold Assembly Installation
Locate the site per Sec. III, C.3. Various
installation sites will require different types
of mounting fasteners; be sure the fastener
selected will provide a rm, solid mounting.
A support panel may be necessary on thin
cabinet walls or to span between wall studs on
particleboard or drywall.
Do not drill through exterior cabinet walls or
leave sharp wood screw points exposed in
readily accessible cabinet interiors.
The close proximity of a dishwasher or a trash
compactor may require special fabrication of a
mounting plate.
1. The mounting bracket will accept either #10
or #12 (5mm) mounting screws spaced on
6" (15 cm) centers. Allow at least 4" (10 cm)
of clearance beneath the lter housings to
accommodate lter changes. Mark the two
locations (the bracket can be used as a
template). Install the screws and tighten them
until the heads are about 5/8" from the wall.
RED
BLACK
YELLOW
IN
DRAIN
OUT
DRAIN
RESTRICTOR
2. Locate the ¼" Red Feed Water Tubing.
Remove the red plug from the tting labeled
“In” on the manifold and insert the tubing.
Reference the special supplement sheet in
the carton for proper connection of all tubing
and removal of plugs. Run the tubing along
its course to the Feed Water Saddle Valve,
trim to length. (Refer to Fig. 1.)
Refer to Fig. 3. To the end of the red polytube
install the Compression Nut, the Plastic
Ferrule, and the Insert. Connect to the Feed
Water Saddle Valve.
3. Locate the ¼" Black Drain Tubing connected
to the Dispensing Faucet. Remove the black
plug from the tting labeled “Drain” on the
manifold. The end of the Black Drain Tubing
that should be inserted into the “Drain” port
will have a drain restrictor in it. Allow the
tubing to relax, then press drain restrictor
rmly again to insure proper seating.
4. Locate the ¼" yellow tubing with the tee
attached to one end. Remove the yellow plug
from the tting labeled "Out" on the manifold
and insert the tubing.
5. Locate the 3/8" Blue Product Water Tubing
attached to the Dispensing Faucet. Firmly
press one end into the tee. (Refer to Fig. 1.)
The ttings will grab the tubing and seal it in
place. Make sure the tubing is pressed all the
way in to create a pressure tight connection.
NOTE: If you want to pull the tubing out
for some reason, push the ring around the
tubing in and pull the tubing out.
6. Hang the Manifold Assembly on the
mounting screws and tighten. DO NOT
OVERTIGHTEN.
7. Remove the wrapping from the
In–Line Activated Carbon Post Filter. Slice
the 3/8" Blue Polytube where it would be
convenient to install and change the In–Line
Filter. Make a clean straight cut to insure

12
proper connections. The “Out” port on the
In–Line Filter should be towards the faucet.
Firmly press in the tubing. The ttings will
grab the tubing and hold and seal it in place.
Make sure the tubing is pressed all the way
in to create a pressure tight connection.
E. Position the Drinking Water Holding Tank
and Make the Final Hose Connections.
1. Check the tank precharge pressure. Make
sure it is between 5 to 7 psig. If not, use a
bicycle hand pump or other pump to bring the
pressure up to the 5 to 7 psig range.
2. Pull the cap/plug off the top of the tank where
the Tank Shut–Off should go. (Refer to Fig.
1.)
3. Wrap Teon tape three times around the ¼"
male outlet thread. Wrap in the direction of
the threads (clockwise when looking down
on the Holding Tank). The tape will act as a
thread sealant. Screw on the Holding Tank
Shut–Off Valve.
4. Locate the 3/8" Yellow Tubing. Firmly press
one end into the Holding Tank Shut–Off Valve
and the other end into the tee. (Refer to Fig.
1.) The ttings will grab the tubing and seal
it in place. Make sure the tubing is pressed
all the way in to create a pressure tight
connection.
F. Start Up
1. Installing the modules and membrane and
sanitizing the holding tank.
•Open the Dispensing Faucet and close the
Holding Tank Shut–Off Valve (the handle
should be perpendicular to the valve body).
•Remove the plug on the underside of the
manifold labeled “SEDIMENT/CARBON”.
Unwrap the Sediment/Carbon Module.
Make certain the Module O-ring is pressed
rmly in the groove. Engage and rmly
tighten the module hand tight only.
•Remove the plug labeled "Membrane"
from the underside of the manifold. Trim
top of membrane bag, exposing the white
plastic seal. While holding onto bag, insert
membrane into manifold. (The O-rings
should be up towards the manifold.) Take
the remaining housing and insert housing
O-ring into its groove. Engage and rmly
tighten housing hand tight only.
•Remove the plug labeled “ACTIVATED
CARBON” from the underside of the
manifold. Unwrap Activated Carbon
Module. Make certain Module O-ring is
rmly pressed in groove. Engage and rmly
tighten the module hand tight only.
•Close the Holding Tank Valve.
•Disconnect the yellow product water tubing
that runs from the Holding Tank to the
Tee (see Fig. 1). Put 50 drops of bleach
(this is ½ tsp. or 3 ml) into the tubing and
reconnect the Tee.
2. Rinsing the system:
•Slowly open the Feed Water Saddle Valve
fully counter clockwise.
•Open the Holding Tank Valve.
•Check the Air Gap Window on the
Dispensing Faucet to be sure that the drain
water is owing. The R.O. System is now
making water.
•Do not open the Faucet for at least 8 hours.
•Do not use the rst three full tanks of water.
CAUTION: The R.O. Membrane is shipped
with a preservative in it. To ensure proper
rinsing of the R.O. Membrane it is important
to wait at least 8 hours before emptying
each tank.
When the Faucet is rst opened, expect air
and carbon nes (very ne black powder)
from the In–Line and Activated Carbon Post
Filters to be rinsed out. This is normal for
the rst tank of water or after the Activated
Carbon Post Filters are changed.
SECTION V. OPERATION & MAINTENANCE
A. Normal Operation
1. It is normal for the Total Dissolved Solids
(TDS) of the water to be higher than normal
during the rst 5 gallons of operation; this is
due to the sanitizing solution and the new
Post Filters. After this water is rinsed to drain,
the removal rate should stabilize at a value of
greater than 75%. The optional Water Quality
Monitor was designed to measure water
quality when the R.O. system is making
water. In order to assure you are getting an
accurate reading, empty the holding tank,
wait 15 minutes until the system begins
making water, and then test the TDS with the
monitor.

13
2. R.O. systems produce drinking water at
relatively slow rates; it can take up to 5 hours
or more to ll the Holding Tank. Normal
operation is to let the Holding Tank ll with
water and then draw water as is needed.
When the pressure in the Holding Tank falls
to a given pressure (as the water is being
used) the Automatic Shut–Off Valve (ASO
Valve) will start water production and the
system will rell the Holding Tank. When the
Holding Tank is full and no water is being
used, the ASO Valve will automatically shut
off the feed water to conserve water. The
more water that is used (up to the capacity
of the system) the better the R.O. system will
function. Other uses for the water are owers,
pets and rinsing glassware.
With each use it is recommended that you
run the faucet for at least 10 seconds prior
to using water. Thi s is especially important
if the system has not been used daily. After
periods of non–use, such as a week of
vacation, it is better to empty the Holding
Tank and allow the system to produce fresh
water for use. If the system is not used for
3–4 weeks or longer, it is a good idea to
resanitize the system and to change the
prelter and post lters.
B. Changing Modules
THIS R.O. SYSTEM CONTAINS MODULES
WHICH MUST BE REPLACED AT REGULAR
INTERVALS TO MAINTAIN PROPER
PERFORMANCE. USE ONLY FACTORY
APPROVED MODULES.
All individuals should take adequate precautions
when changing the lters, including wearing
protective gloves, to avoid direct contact with the
exhausted lters.
The recommended interval for changing the
modules (not the R.O. Membrane) is every
6 to 12 months. Typical T.F.C. Membrane life
expectancy is three years. Local conditions may
dictate more frequent changes.
NOTE: If the R.O. Membrane is to be replaced, see
Sec. IV, F.1–2, for the proper procedure.
Use a drip pan to catch any water that may spill
when the Filter Modules are removed. Refer to
Fig. 1 for component location.
1. Close the Feed Water Saddle Valve by
turning fully clockwise and open the
Dispensing Faucet. Allow the Holding Tank to
empty.
2. Loosen and remove the Sediment/Carbon
Module and the Activated Carbon Module.
Discard the modules.
3. To sanitize the system and replace the
modules:
•Unwrap the new Sediment/Carbon Module.
•Using an eyedropper put 5 ml (this is
approximately 1 tsp.) of a good quality
unscented 5¼% liquid household chlorine
bleach down the center tube of the Module.
•Check the Module O-ring for proper position
in its groove, engage and tighten the
Module hand tight only.
•Unwrap the new Activated Carbon Module.
•Check the Module O-ring for proper position
in its groove, engage and tighten the
Module hand tight only.
•Close the Holding Tank Valve.
•Disconnect the yellow product water tubing
that runs from the Holding Tank to the
Tee (see Fig. 1). Put 50 drops of bleach
(this is ½ tsp. or 3 ml) into the tubing and
reconnect it to the Tee.
NOTE: Now is the convenient time to
change the In–Line Activated Carbon Post
Filter, see Sec. V, C.1–6.
•Slowly open the Feed Water Saddle Valve.
When water begins dripping out of the
Dispensing Faucet, in the following order,
close the Faucet and then open the Holding
Tank Valve.
•Do not open the Faucet for at least 8 hours.
•Discard the rst three full tanks of water
produced, they will contain chlorine.

14
C. Changing the In–Line Activated Carbon Post
Filter
1. Close the Feed Water Saddle Valve by
turning fully clockwise.
2. Close the Holding Tank Valve and then
open the Dispensing Faucet to release the
pressure.
3. Remove the In–Line Activated Carbon Post
Filter. Disconnect the used Post Filter by
pressing in the connector’s collar and at the
same time pulling the tube out of the tting.
4. Firmly reconnect the polytubes to the new
Post Filter. (Refer to Fig. 5.)
5. Slowly open the Feed Water Saddle Valve.
6. When water begins dripping out of the
Faucet, in the following order, close the
Faucet and open the Holding Tank Valve.
When the Faucet is rst opened, expect air
and carbon nes (very ne black powder),
from the new Post Filter to be rinsed out. This
is normal for the rst tank of water.
IN–LINE ACTIVATED CARBON
POST FILTER ASSEMBLY
O
U
T
IN
In-Lin
e
A
c
tiv
a
t
ed
C
arbon P
os
t Filt
e
r
3
/
8
" Blue
T
o
Dispensin
g
F
a
u
ce
t
3
/
8
" Blue
Figure 5

15

16
SECTION VI. TROUBLE SHOOTING GUIDE
Problem Possible Cause Solution
Low quantity of Product Water
from Holding Tank
Feed Water Saddle Valve is plugged or
closed.
Open Valve or unclog.
Clogged Sediment Module or Activated
Carbon Module.
Replace Modules.
Low water pressure. Feed Water pressure must be above
40 psig.
R.O. Membrane is fouled. See Feed Water operating limits.
Correct cause of fouling, replace
Membrane.
Plugged In–Line Activated Carbon Post
Filter.
Replace Post Filter.
Air precharge pressure in Holding
Tank is too high.
Empty water from Holding Tank,
and with the faucet open, adjust air
pressure to 5–7 psig (35–48 kPa) range.
Air precharge is too low
Air bladder in the Holding Tank is
ruptured.
Replace tank.
Holding Tank Valve is closed. Open Valve.
No drain ow, the drain Drain Restrictor
is plugged.
Clear or replace Drain Restrictor.
No drain ow, the drain orice in the
Dispensing Faucet is plugged.
Clear or replace the Dispensing
Faucet.
The Check Valve is stuck. Free check.
The ASO Valve is malfunctioning. Replace ASO Valve components.
Low pressure at the Dispensing
Faucet
In–Line Activated Carbon Post Filter is
plugged.
Replace Post Filter.
Air precharge in the Holding Tank is too
low.
Empty water from Holding Tank and
with the faucet open, adjust the air
pressure to 5–7 psig (35–48 kPa) range.
Check for leakage at the Air Valve
Stem.
Holding Tank Valve is partially closed. Open Valve.
The Dispensing Faucet is out of
adjustment or faulty.
Repair or replace Dispensing Faucet.
Heavy water use, Holding Tank is
depleted.
Allow Holding Tank to rell (adding
a second Holding Tank will increase
storage capacity).
Low Water Production. See Low Quantity of Product Water
from Holding Tank section above.
High Total Dissolved Solids (TDS) in
the Product Water
Clogged Sediment Module or Activated
Carbon Module.
Replace Modules.
Low Water Pressure. Feed Water Pressure must be above
40 psig.
Check Feed Water Saddle Valve.
R.O. Membrane O–ring is crimped. Check O–ring.
R.O. Membrane brine seal is not
sealing up into the manifold head.
Check the brine seal.
R.O. Membrane is expended. If Membrane life is unusually short,
nd and correct the problem. Replace
Membrane.

17
Problem Possible Cause Solution
High Total Dissolved Solids (TDS)
in the Product Water
(continued)
The Product Water and Drain Water
lines are reversed.
Correct plumbing.
No drain ow, Drain Restrictor is
clogged.
Clear or replace Drain Restrictor.
No drain ow, the drain orice in
the Dispensing Faucet is plugged.
Clear or replace Dispensing Faucet.
The ASO Valve is not closing. Repair or replace the ASO Valve
Components
New Activated Carbon Post Filter not
rinsed completely.
Flush with several full tanks of
Product Water.
The Feed Water TDS has increased. An increase in Feed Water TDS will
give a corresponding increase in
Product Water TDS.
Tastes and odors in the Product
Water
The Activated Carbon Post Filter is
exhausted.
Replace Filter.
There is foreign matter in the Holding
Tank.
Clean, ush and sanitize the system.
Replace the lters.
The Product Water and Drain Water
lines are reversed.
Correct plumbing.
Dissolved gasses in the Feed Water. Pretreat Feed Water to remove
dissolved gasses.
Increase in Product Water TDS. See high TDS in the Product Water
section.
Drain Water overows at the
Dispensing Faucet
Air Gap is blocked. Clear Air Gap.
Rinse with vinegar for removal of
calcium buildup.
Drain tubing is clogged. Clear tubing.
Drain Clamp hole is misaligned. Align with hole in the drain pipe.
Excessive drain ow rate. Replace Drain Restrictor.
Faucet leaks or drips Leaks from base of the delivery
tube.
O–ring is bad, replace O–ring.
Amber light on Water Quality
Monitor
System not being used for extended
period of time
Empty storage tank. Wait 15 minutes
(the system is making water) and test
water quality again.
Filters are plugged or membrane is
fouled or exhausted.
Replace lters and/or membrane.
Fitting leaks in general Close the Feed Water Saddle Valve and relieve pressure before
disconnecting any tubing or replacing any tting. Before replacing a tting,
re–cut the tubing and re–insert into the tting to see if that solves the leak. If
pipe threads are leaking, remove and retape with Teon tape.

18
MADE IN USA
EXPLODED VIEW & PARTS LIST 1
2
3
4
5
6
7
8
9
10
11
12
13
14
17
19
18
15
16
21......... Nitrate/Nitrite Test Kit
22......... Water Quality Test Kit
(for systems without the
Water Quality Monitor)

19
DRAWING NO. PART NO. DESCRIPTION
1 .................... S2009 .......................... Self Tapping Screw
2 .................... S2005 .......................... ASO Cap
3 .................... S2013 .......................... ASO Cap O–Ring
4 .................... S2011 .......................... ASO Diaphragm – Large
5 .................... S2007 .......................... ASO Piston
6 .................... S2006 .......................... ASO Piston Ring
7 .................... S2010 .......................... ASO Diaphragm – Small
8 .................... NSCTA0405MNG ........ Manifold Plate Assembly without Monitor
(Includes diagram numbers 1 through 10 and 16.)
or 8A.................. NSCTA0305MNG ........ Manifold Plate Assembly with Monitor
(Includes diagram numbers 1 through 10, 15 and 16.)
9 .................... S1276 ............................ Check Valve
10 .................... S1277 ............................ Check Valve Retainer
11 .................... S7128X ......................... Sediment/Carbon Module
12 .................... S1448RS ....................... T.F.C. RO Membrane 50 gpd/189 lpd
13 .................... S3069 ............................ Housing O–Ring
14 .................... S3010 ............................ Housing
15 .................... R7078............................ Optional Water Quality Monitor w/Probes
and Cover
16 .................... S2116–5 ........................ Drain Restrictor 50 GPD/189 lpd
17 .................... S7125X ......................... Activated Carbon Module
18 .................... S1405 ............................ 1/4"–3/8" Fitting Wrench
19 .................... S3072 ............................ Wrench for Housing
20 .................... S7206W-JG ................... In–Line Activated Carbon Post Filter
(shown on pg. 6) .... R2118 ............................ Water Quality Monitor 25 Ft. Extension Cable
21 .................... S1447 ............................ Nitrate/Nitrite Test Kit
22 .................... S1580 ............................ Water Quality Test Kit
OTHER COMPONENTS AS SHOWN IN FIGURE 1, PAGE 5.
DRAWING NO. PART NO. DESCRIPTION
1 ................... R7100–CR .................... Dispensing Faucet
or 1A ................ R7101–CR .................... Dispensing Faucet w/Monitor Base
3 ................... S1117–01 ...................... 3/8" Drain Clamp Assembly
4 .................... S2122 ............................ Cover
7 .................... JG-PI301208S............... 3/8" x 3/8" x 1/4" Union Tee
8 .................... S1118–01 ...................... Feed Water Saddle Valve
9 ................... C2000F ......................... Steel Holding Tank
10 .................... S1037 ............................ Holding Tank Shut–Off Valve
OUT IN
20

Form No. S1474-01WC
11/22/2010
1900 Prospect Court • Appleton, WI 54915
Phone: [phone] • Fax: [phone]
R.O. DRINKING WATER SYSTEM
FIVE/ONE YEAR LIMITED WARRANTY
What Does This Warranty Cover?
This warranty covers any defects in materials and workmanship of the Ultrowater 35 R.O. Drinking Water
System when installed and operated within recommended parameters, with the exceptions stated below.
How Long Does The Coverage Last?
WaterCare®will warrant its Ultrowater 35 R.O. Drinking Water System (except for the reverse osmosis
membrane), for a period of ve years from the date of purchase. The reverse osmosis membrane is warranted
for one year from date of purchase. All implied warranties including merchantability and tness for a particular
purpose are limited to ve years from the date of purchase for the Ultrowater 35 R.O. Drinking Water System,
except for the reverse osmosis membrane which is limited to one year from date of purchase. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
What Will WaterCare®Do?
WaterCare®will repair or replace at its discretion any defective component. You must pay any labor charges.
You must also pay for shipping or travel charges to return the defective part(s).
What Does This Warranty Not Cover?
This warranty does not cover the disposable sediment and carbon lters whose service life depends on feed water
conditions. In addition, the membrane is only warranted if the required feed water conditions are met.
The above warranty will also not apply to any part of the Ultrowater 35 R.O. Drinking Water System that
is damaged because of neglect, misuse, alterations, accident, misapplication, physical damage, or damage
caused by re, acts of God, freezing or hot waters or similar causes. Consequential and incidental damages
are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
We recommend that you use only authorized Ultrowater 35 replacement parts since improper parts or
incorrectly performed maintenance or repair voids this warranty. In addition, if non Ultrowater 35 parts are
used, contaminant reduction claims, certications to/from NSF/ANSI Standard 58, and/or state approvals are
no longer valid.
How Do You Get Service?
In order to be eligible for service under this warranty you must (a) contact your local dealer who supplied the
unit or (b) contact the factory for the dealer nearest you.
How Does State Law Apply?
This warranty gives you specic legal rights and you may also have other rights which vary from state to state.