Westec FirstGuard User manual

S
Se ec cu ur ri it ty y
S
Sy ys st te em m
User's Manual
N7229-4V4 Rev B 4/99

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About This Manual
This manual is a step-by-step guide that will aquaint you with your system's features and
benefits. It defines the components and their functions, describes their operation, and
instructs you with normal and emergency procedures.
Keep this manual in a convenient place so that you can refer to it as necessary.

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TABLE OF CONTENTS
SYSTEM OVERVIEW............................................................................ 4
General.............................................................................................. 4
Zones.................................................................................................4
Burglary Protection............................................................................ 4
Fire Protection ...................................................................................5
Alarms ...............................................................................................5
Memory of Alarm ...............................................................................5
Phone Access & Voice Response Capability ....................................5
Paging Feature ..................................................................................5
ABOUT THE KEYPAD..........................................................................6
General.............................................................................................. 6
Keypad Style..................................................................................... 6
Keypad Displays................................................................................ 6
Fixed-Word Displays .........................................................................7
FUNCTIONS OF THE KEYPAD ...........................................................8
SECURITY CODES.............................................................................10
General............................................................................................10
Quick Arming...................................................................................10
To Assign, Change, or Delete User Codes......................................10
To Change Your Master Code.........................................................10
Duress Code....................................................................................11
Voice Module...................................................................................11
ENTRY/EXIT DELAYS ........................................................................12
General............................................................................................12
Exit Delay Alerting Sound ................................................................12
CHECKING FOR OPEN ZONES.........................................................13
BYPASSING ZONES ..........................................................................14
Using the [BYPASS] Key.................................................................14
Quick Bypass...................................................................................15
ARMING PERIMETER ONLY (STAY) ................................................16
ARMING PERIMETER ONLY (INSTANT).......................................... 17
ARMING ALL PROTECTION (AWAY)............................................... 18
ARMING ALL PROTECTION (MAXIMUM) ........................................ 19
DISARMING, AND SILENCING ALARMS .........................................20
Exit Alarm Warnings, Displays and Sounds....................................21
CHIME MODE..................................................................................... 21
PANIC KEYS ......................................................................................22
OUTPUT RELAY OPTIONS ...............................................................23
TESTING THE SYSTEM..................................................................... 24
PAGING FEATURE ............................................................................ 25
TROUBLE CONDITIONS ................................................................... 26
"CHECK" and "BATTERY" Displays ............................................... 26
Power Failure.................................................................................. 27
Other Displays.................................................................................28
FIRE ALARM SYSTEM (IF INSTALLED)........................................... 29
In Case of Fire Alarm ...................................................................... 29
Silencing Fire Alarms ...................................................................... 30
NFPA RECOMMENDATIONS............................................................ 31
EMERGENCY EVACUATION ............................................................ 32
QUICK GUIDE TO ALARM SYSTEM FUNCTIONS .......................... 33
SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS........................ 34
PROTECTION ZONES LIST .............................................................. 35
CANADIAN (DOC) STATEMENT....................................................... 36
FCC STATEMENTS ........................................................................... 37
IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMS...... 37
LIMITATIONS STATEMENT .............................................................. 39
INSURANCE CREDIT REQUEST FORM........................................... 41
WARRANTY ....................................................................................... 43

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SYSTEM OVERVIEW
General Congratulations on your ownership of a Westec FirstGuard™Security System.
You've made a wise decision in choosing it, for it represents the latest in security
protection technology today, including microcomputer technology to monitor your
system’s status at all times.
Basically, this system offers you three forms of protection: burglary, fire and
emergency. Your system may consist of at least one keypad which provides full
control of system operation, various sensors such as motion detectors and door
and window sensing devices, plus a selected number of strategically placed
smoke or combustion detectors designed to provide early warning in case of fire.
Your system may also have been programmed to automatically transmit alarm or
status messages over the phone lines to a central alarm monitoring station.
All system functions are controlled by your keypad(s), which are described in the
next section,
ABOUT THE KEYPAD .
Zones Your system's sensing devices have been assigned to various "zones". For
example, the sensing device on your Entry/Exit door may have been assigned to
zone 06, sensing devices on windows in the master bedroom to zone 10, and so
on. These zone numbers will appear on the display when an alarm or trouble
condition occurs.
Burglary Protection The burglary protection portion of your system must be turned on or "armed"
before it will sense burglary alarm conditions and sound an alarm. Your system
can be armed in one of four modes: STAY, AWAY, INSTANT and MAXIMUM.
Refer to the
ARMING THE SYSTEM sections for instructions in using these
modes of operation.
Your system also provides a CHIME mode for alerting you to the opening and
closing of doors and windows while the system is disarmed.

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SYSTEM OVERVIEW
Fire Protection The fire protection portion of your security system (if used) is always on and will
sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM
section for important information concerning fire protection, smoke detectors and
planning emergency exit routes from your house.
Alarms When an alarm occurs, both the keypad and any external sounders will sound,
and a message at the keypad will identify the zone(s) causing the alarm. In
addition, if your system is connected to a central monitoring station, an alarm
message will be sent. To stop the alarm sounding, you simply disarm the system.
Memory Of Alarm When an alarm or trouble condition occurs, the keypad displays the number(s) of
the zone(s) that caused the problem, and displays the type of alarm or trouble
(ex. FIRE, ALARM, CHECK). The display remains until it is cleared by entering
the OFF sequence (security code + OFF key) twice.
Phone Access &
Voice Response
Capability
If your system includes a voice module it will permit you to access the system via
a Touch-tone phone, either on-premises or by call-in when away. You can
receive voice messages over the phone regarding system status, arm and disarm
the system, and perform most function commands .
Paging Feature If the paging feature has been programmed for your system, your pager will
respond to certain conditions as they occur in your system, and display code
numbers indicating the type of condition that has occurred. See page 25 for an
explanation of this feature.

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ABOUT THE KEYPAD
General Your keypad allows you to control all system functions. The keypad features
backlit telephone-style (digital) keys, and a Liquid Crystal Display (LCD) which
shows the nature and location of all occurrences.
The keypad features a built-in sounder which emits alarm sounds during alarm
conditions and produces warning tones during entry (and exit, if so-programmed)
delay periods. The sounder also provides acknowledgement tones when keys are
pressed, and confirmation tones for successful command entries.
Keypad Style Your system uses the keypad style shown on page 9. The keys are located
behind a flip-down cover which can be removed, if desired.
Keypad Displays The keypad has a Fixed-Word display, as shown on page 7. This is an LCD
display which uses pre-designated (fixed) words to identify the nature and
location of occurrences.

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ABOUT THE KEYPAD
Fixed-Word Keypad Displays
AWAY All burglary zones, interior & perimeter, are armed.
STAY Perimeter burglary zones, such as windows and doors are
armed.
INSTANT Burglary zones are armed and entry delay is turned off.
BYPASS One or more burglary protection zones have been
bypassed.
00
ALARM
CHECK
FIRE
AWAY
STAY
INSTANT
BYPASS
NO AC
CHIME
BAT
NOT READY
00
00
NOT READY Appears when burglary portion of the system is not ready for arming (due to one or more
open protection zones).
READY The burglary portion of the system is ready to be armed.
NO AC Appears when AC power has been cut off. System is operating on backup battery power.
AC Appears when AC power is present.
CHIME Appears when the CHIME feature is ON.
BAT Low system battery (if no zone number is shown), or Low battery condition in a wireless
sensor (if zone number is also shown).
ALARM Appears when an intrusion has been detected and the system is armed (also appears during
a Fire alarm). Accompanied by the ID # of the zone in alarm.
CHECK Appears when a malfunction is discovered in the system at any time or if a fault is detected in
a FIRE zone at any time or in a DAY(Trouble)/NIGHT(Alarm) burglary zone during a
disarmed period. Accompanied by a display of zone number in trouble.
FIRE Appears when a fire alarm is present. Accompanied by a display of the zone # in alarm.

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FUNCTIONS OF THE KEYPAD
1. DISPLAY WINDOW: Displays protection zone ID and
system status messages.
2. OFF KEY: Disarms burglary portion of the system, silences
alarms and audible trouble indicators, and clears visual
display after problem's correction.
3. AWAY KEY: Arms the entire burglary system, perimeter and
interior, with an entry delay in effect.
4. STAY KEY: Arms perimeter portion of burglary system only,
with an entry delay in effect. Interior protection is not armed,
which allows movement within premises without causing an
alarm.
5. MAX KEY: Arms in manner similar to AWAY mode, but
without the entry delay feature, thus providing maximum
protection. An alarm will occur immediately upon opening any
protection point, including the main door.
6. TEST KEY: Tests the system and alarm sounder if disarmed.
See the
TESTING THE SYSTEM section for test procedures.
7. BYPASS KEY: Removes individual protection zones from
being monitored by the system .
8. INSTANT KEY: Arms in manner similar to STAY mode, but
without the entry delay feature. Entry via the entry/exit door
will cause an instant alarm.
9. CODE KEY: Used to assign additional user codes for other
users of the system.
10. CHIME KEY: Turns CHIME mode on and off. When on, the
opening of windows or doors while the system is disarmed
will sound 3 beeps at the keypad(s).
11. ✱ READY KEY: Displays all open protection zones.
12. # KEY: "Quick Arm" key permits ARMING of the system
without use of a security code (if so programmed).
13. KEYS 0–9 : Used to enter your security code(s). See Note
on next page.
14. READY INDICATOR: (GREEN) Lit when the system is
ready to be armed (no faults present). While the system is
disarmed, this indicator will go on and off as protection
zones are closed and opened.
15. ARMED INDICATOR: (RED) Lit when the system has been
armed (STAY, AWAY, INSTANT or MAXIMUM).
16. INTERNAL SOUNDER: The built-in keypad sounder mimics
the alarm sounder during alarms, and will also "beep" during
certain system functions (see
SUMMARY OF AUDIBLE/
VISUAL NOTIFICATIONS).
EMERGENCY (PANIC) KEYS: The keypad uses special key
pairs to activate Panic Alarms. See the
PANIC KEYS section for
complete information.

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IMPORTANT!:
When entering codes and commands,
sequential key depressions must be
made within 2 seconds of one another.
If 2 seconds elapses without a key
depression, the entry is aborted and
must be repeated from its beginning.
1 2 3
A
4 5 6
B
7 8 9
C
*
0
#
D
OFF AWAY STAY
MAX TEST BYPASS
INSTANT CODE CHIME
READY
ARMED
POWER
PANIC
2
1415
14
6
7
10
12
13
11
9
16
8
5
3
AA
FIXED-WORD KEYPAD
(SHOWN WITH COVER REMOVED)
READY
Note: Keys [1] t hrough [9] each perform their associated companion functions (OFF, AWAY,
STAY, etc.) when preceded by an entry of the security code (as described later).

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SECURITY CODES
General At the time of installation, your installer programmed a personal four-digit Master
code, known only to you and yours. This code is used to perform most system
functions, including arming and disarming of the system. As an additional safety
feature, temporary User Codes can be assigned for use by those not having a
need to know the Master code.
Note that the Master code remains in effect even
when other user codes are assigned.
IMPORTANT! When performing any of the procedures that follow, do not allow
more than 2 seconds to elapse between steps, otherwise the entry will be aborted,
and the procedure must be repeated from its beginning.
To Assign, Change, or
Delete User Codes
It is recommended that
obvious codes such as
1-1-1-1 or 1-2-3-4 not be
assigned.
Temporary users should not
be shown how to use any
system function that they do
not need to know (e.g., how
to bypass pro tection zones).
The Master security code can be used to assign up to 4 secondary User codes. It
can also be used to change any User code or to remove (delete) any secondary
User code from the system.
To Assign or Change a User Code:
1. Enter your Master code and press the CODE [8] key.
2. Enter the single-digit User Number for whom a code is to be assigned or
changed (User Nos. 3 to 6 may be assigned.)
3. Enter the desired 4-digit code for use by that User Number. The keypad will
beep once when a User code has been successfully entered.
To Delete a User Code:
Perform steps 1 and 2 above and then stop. In a few moments, the keypad will
beep once, indicating that the existing code has been deleted.
Duress Code This feature is intended for use when you are forced to disarm or arm the system
under threat. When used, the system will act normally, but can silently notify the
central station of your situation, if that service has been provided.
The Duress code may be any 4-digit code assigned to User Number 8.

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SECURITY CODES (Continued)
Duress Code (Continued)
To program a Duress code:
Enter your Master Code + 8 + 8 + [desired 4-digit duress code].
The keypad will beep once.
The Duress code must differ from the Master Code or any other User’s Code.
To change the Duress code:
Enter your Master Code + 8 + 8 + [new 4-digit duress code].
To delete the Duress code:
Enter your Master Code + 8 + 8, and then stop. When the keypad beeps once it
signifies that the code has been deleted.
To Change Your Master
Code 1. Enter your Master code and press the CODE [8] key.
2. Enter “2”.
3. Enter your new Master code.
4. Enter your new Master code again. The keypad will beep 3 times, indicating
acceptance.
Quick Arming
Ask your installer if "Quick
Arming" is active for your
system; if so, check here:
If your system supports "Quick Arming", the "#" key can be pressed in place of
the security code when arming the system. The security code is
always required,
however, when disarming the system.
Phone Module
Ask your installer if your
system includes a phone
module; if so, check here:
If your system includes a phone module, your installer will have programmed a 2-
digit phone access code for your system. Be sure to obtain this phone code from
your installer.
Complete information regarding the use of this phone access feature is provided
in a separate manual entitled
PHONE ACCESS USER'S GUIDE , which
accompanies the phone module.

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ENTRY/EXIT DELAYS
General Information Your system has preset time delays, known as exit delay and entry delay. When
you arm your system, exit delay gives you time to leave through the entry/exit
door without setting off an alarm. Entry delay gives you time to disarm the
system when you reenter through the entry/exit door. The system must be
disarmed, however, before the entry delay period ends, or an alarm will occur.
The keypad will beep slowly during the entry delay period, reminding you to
disarm the system.
NOTE: If you wish to open the entry/exit door to let someone in after arming
STAY, you can re-start the
exit delay at any time – simply press the [✱]
key, and then let that person in. This will avoid having to disarm the
system and then re-arm it again.See
ARMING PERIMETER ONLY (WITH
ENTRY DELAY ON) on page 16.
You can also arm the system with no entry delay at all by using either INSTANT
or MAXIMUM arming modes. These modes can provide greater security while
you are sleeping or while you are away for extended periods of time.
Exit Delay
Alerting
Sound
If available for your system, and if so-programmed by your installer, when arming
AWAY (see page 18) or MAXIMUM (see page 19), slow beeps will sound from
the keypad during exit delay, turning to fast beeps during the final five seconds of
the delay time.
Your programmed delay times are indicated below:
Exit Delay: 35 seconds Entry Delay: 20 seconds

–13–
CHECKING FOR OPEN ZONES
Using the
✱ READY Key Before arming your system, all protected doors, windows and other protection
zones must be closed or bypassed (see
BYPASSING PROTECTION ZONES
section), otherwise the keypad will display a "Not Ready" message, and the
READY indicator light will not be lit.. The READY (✱) key can be used to display
all faulted zones, making it easier for you to secure any open zone.
To display faulted zones, simply press and release the READY (✱) key (do not
enter code first). Secure or bypass the zones displayed before arming the
system.
A "Ready" message will be displayed when all protection zones have been either
closed or bypassed and the keypad's READY indicator light (if present) will be lit.
TO DISPLAY OPEN ZONES, PRESS THE READY KEY.
TYPICAL DISPLAY
WHEN NOT READY TO ARM
TYPICAL DISPLAY
INDICATING OPEN PROTECTION ZONE
(AFTER PRESSING READY KEY) TYPICAL DISPLAY INDICATING "READY TO ARM"
AC
NOT READY
06 AC
NOT READY
AC
READY

–14–
BYPASSING PROTECTION ZONES
Using the
6 BYPASS Key
LIMITATION
The system will not allow
fire zones to be bypassed.
All bypasses are removed
when an OFF sequence
(security code plus OFF) is
performed.
This key is used when you want to arm your system with one or more zones
intentionally unprotected. The system must be disarmed first.
1. Enter your security code and press the BYPASS key.
2. Enter zone number(s) for the zone(s) to be bypassed (e.g., 06, 10, 13, etc.).
Single digit zone numbers must be preceded by a zero (e.g. 05, 06) .
3. When finished, the keypad will momentarily display a "Bypass" message for
each bypassed zone number. Wait for these zones to be displayed, to
confirm their bypass.
4. Arm the system as usual.
Bypassed zones are unprotected and will not cause an alarm if violated
while your system is armed.
TO BYPASS ZONES: • ENTER CODE.
• PRESS BYPASS KEY.
• ENTER ZONE Nos.
• WAIT FOR BYPASSED ZONES TO BE DISPLAYED.
• ARM SYSTEM AS USUAL.
TYPICAL MOMENTARY DISPLAY
OF BYPASSED ZONE
06
BYPASS
AC

–15–
BYPASSING PROTECTION ZONES
Quick Bypass
Ask your installer if
this feature has been
programmed in your
system. if so, place a
check mark here
If your system supports "Quick Bypass", it allows you to easily bypass all open
(faulted) zones without having to enter zone numbers individually. This feature is
useful if, for example, you routinely leave certain windows open when arming at
night.
To use this feature, enter your security code, press the BYPASS key, then stop.
In a few moments, all open zones will be displayed along with a "Bypass"
message. Wait for all bypassed zones to be displayed, then arm the system as
usual.
THE SYSTEM CAN NOW BE ARMED WITH ZONE(S) BYPASSED
TYPICAL DISPLAY
"READY TO ARM WITH ZONES BYPASSED"
BYPASS
AC
READY

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ARMING PERIMETER ONLY
WITH ENTRY DELAY ON
Using the
3 STAY Key
BEFORE ARMING,
close all doors and win-
dows (see CHECKING
FOR OPEN ZONES on
page 13)
Use this key when you are staying inside, but expect someone to use an
entry/exit door later.
1. Enter your security code and press the STAY key.
2. The keypad beeps three times and displays the armed message. The red
ARMED indicator lights.
3. The system arms. An alarm sounds immediately if a protected perimeter
window or non-entry/exit door is then opened, but you may otherwise move
freely throughout the premises.
Later arrivals can enter through an entry/exit door without causing an
alarm, but they must disarm the system within the entry delay period to
avoid sounding an alarm.
NOTE: If you wish to open the entry/exit door to let someone in after arming
STAY, you can re-start the
exit delay at any time – simply press the [✱]
key, and then let that person in. This will avoid having to disarm the
system and then re-arm it again.
THE STAY KEY ARMS THE PERIMETER ONLY, THUS ALLOWING YOU TO MOVE
FREELY THROUGHOUT THE PREMISES.
TYPICAL DISPLAY
"ARMED STAY"
STAY
AC

–17–
ARMING PERIMETER ONLY
WITH ENTRY DELAY OFF
Using the
7 INSTANT Key
BEFORE ARMING,
close all doors and windows
(see CHECKING FOR
OPEN ZONES on page 13)
Use this key when you are staying inside and do not expect anyone to use
an entry/exit door.
1. Enter your security code and press the INSTANT key.
2. The keypad beeps three times and displays the armed message. The red
ARMED indicator lights.
3. The system arms. An alarm sounds immediately if any protected perimeter
door or window is opened, but you may otherwise move freely throughout the
premises.
An alarm sounds immediately if anyone opens an entry/exit door.
THE INSTANT KEY ARMS THE PERIMETER ONLY, ALLOWING YOU TO MOVE
FREELY THROUGHOUT THE PREMISES. THERE WILL BE NO ENTRY DELAY FOR
THE ENTRY/EXIT DOOR.
TYPICAL DISPLAY
"ARMED INSTANT"
STAY
INSTANT
AC

–18–
ARMING ALL PROTECTION
WITH ENTRY DELAY ON
Using the
2 AWAY Key
BEFORE ARMING,
close all doors and
windows (see
CHECKING FOR OPEN
ZONES on page 13)
Use this key when no one will be staying inside.
1. Enter your security code and press the AWAY key.
2. The keypad beeps twice and displays the armed message. The red ARMED
indicator lights.
3. You may leave through an entry/exit door during the exit delay period without
causing an alarm.
After the exit delay, the system arms and sounds an alarm immediately if a
protected window or non-entry/exit door is then opened, or if any movement
is detected inside your premises.
You may re-enter through an entry/exit door, but must disarm the system
within the entry delay period to avoid an alarm.
THE AWAY KEY ARMS THE ENTIRE SYSTEM (INTERIOR AND PERIMETER), BUT
ALLOWS USE OF THE ENTRY/EXIT DOOR.
TYPICAL DISPLAY
"ARMED AWAY"
AWAY AC

–19–
ARMING ALL PROTECTION
WITH ENTRY DELAY OFF
Using the
4 MAXIMUM Key
BEFORE ARMING,
close all doors and windows
(see CHECKING FOR
OPEN ZONES on page 13)
Use this key when the premises will be vacant for extended periods of time
such as vacations, etc., or when retiring for the night and no one will be moving
through protected interior areas.
1. Enter your security code and press the MAX key.
2. The keypad beeps twice and displays the armed message. The red ARMED
indicator also lights.
3. You may leave through an entry/exit door during the exit delay period without
causing an alarm.
After the exit delay, the system arms and sounds an alarm immediately if any
protected door or window is opened, or if any movement is detected inside
your premises.
An alarm sounds immediately when someone re-enters.
THE MAX KEY ARMS THE ENTIRE SYSTEM (INCLUDING THE ENTRY/EXIT DOOR
WITH NO ENTRY DELAY).
TYPICAL DISPLAY
"ARMED MAXIMUM"
AWAY
INSTANT
AC

–20–
DISARMING THE SYSTEM AND SILENCING ALARMS
Using the
1 OFF Key
IMPORTANT:
If you return and the main
burglary sounder is on,
DO NOT ENTER, but
CONTACT THE POLICE
from a nearby safe location.
If you return after an
alarm has occurred and
the main sounder has
shut itself off, the keypad
will beep rapidly upon your
entering, indicat ing that an
alarm has occurred during
your absence.
LEAVE IMMEDIATELY, and
CONTACT THE POLICE
from a nearby safe location.
The OFF key is used to disarm the system and to silence alarm and trouble
sounds.
To Disarm the System
Enter your security code and press the OFF key.
The "Ready" message will be displayed, and the keypad will emit a single tone to
confirm that the system is disarmed.
To Silence a Burglary Alarm
SEE IMPORTANT NOTE AT LEFT!
Enter your security code and press the OFF key.
This will silence the alarm (or warning tones of a Memory of Alarm). Note the
zone in alarm on the keypad display, and make that zone intact (close door,
window, etc.). Now enter the security code plus OFF sequence again to clear the
keypad's Memory of Alarm display. If the keypad display will not clear and does
not provide a "Ready" message, notify the alarm agency.
To Silence a Fire Alarm , simply press the OFF key (the security code is not
needed to silence FIRE alarms).
To then clear the keypad's Memory of Alarm display, enter your security code
and press the OFF key again.
You can distinguish between FIRE and BURGLARY alarm sounds, as follows:
• A Burglary alarm provides a continous steady sound.
• A Fire alarm provides pulsed sounding, which consists of:
3 pulses...pause...3 pulses...pause...3 pulses...
See page 29 for additional fire alarm information.