Whirlpool DU960PWKB1 User manual

DISHWASHER
• . _]_ i _"
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For questions about features, operation/performance
parts, accessories or service, call: 1-800-253-1301.
In Canada, call for assistance 1-800-461-5681, for installation
and service, call: 1-800-807-6777
or visit our website at...
www.whirlpool.com or www.whirlpool.com/canada
LAVE.VAISSELLE
Au Canada, pour assistance, composez le 1-800-461-5681, pour
installation ou service, le 1-800-807-6777
ou visitez notre site web
www.whirlpool.com/ca nada
Table of Contents/Table des matieres ................ 2
Models/ModUles
DU620, DU943, DU950, DU951,
DU960, DUL200
3381196

TABLEOF CONTENTS TABLEDESMATIERES
DISHWASHER SAFETY ................................................................. 3
Before Using Your Dishwasher .................................................... 4
PARTS AND FEATURES ................................................................ 5
START-UP GUIDE .......................................................................... 6
Using Your New Dishwasher ....................................................... 6
Stopping Your Dishwasher .......................................................... 6
DISHWASHER LOADING .............................................................. 7
Loading Suggestions ................................................................... 7
Loading Top Rack ........................................................................ 7
Loading Bottom Rack .................................................................. 8
Loading Silverware Basket .......................................................... 9
DISHWASHER USE ..................................................................... 10
Detergent Dispenser .................................................................. 10
Rinse Aid Dispenser ................................................................... 11
Dishwasher Efficiency Tips ........................................................ 12
Cycle Selection Charts ............................................................... 12
Canceling a Cycle ...................................................................... 13
Changing a Cycle or Setting ...................................................... 13
Adding Items During a Cycle ..................................................... 13
Option Selections ....................................................................... 14
Cycle Status Indicators .............................................................. 14
Drying System ............................................................................ 15
Overfill Protection Float.............................................................. 15
WASHING SPECIAL ITEMS ......................................................... 15
DISHWASHER CARE ................................................................... 16
Cleaning ...................................................................................... 16
Drain Air Gap .............................................................................. 16
Storing ........................................................................................ 16
TROUBLESHOOTING .................................................................. 17
FILTER MODULE .......................................................................... 18
ASSISTANCE OR SERVICE ......................................................... 19
In the U.S.A................................................................................ 19
In Canada ................................................................................... 19
WARRANTY .................................................................................. 20
LA SI_CURITI_ DU LAVE-VAISSELLE ......................................... 21
Avant d'utiliser le lave-vaisselle ................................................. 22
PIECES ET CARACTleRISTIQUES .............................................. 23
GUIDE DE MISE EN MARCHE .................................................... 24
Utilisation de votre nouveau lave-vaisselle ................................ 24
Arret du lave-vaisselle ................................................................ 25
CHARGEMENT DU LAVE-VAISSELLE ....................................... 25
Suggestions de chargement ...................................................... 25
Chargement du panier superieur ............................................... 25
Chargement du panier inferieur................................................. 26
Chargement du panier h couverts ............................................. 27
UTILISATION DU LAVE-VAISSELLE ........................................... 28
Distributeur de detergent ........................................................... 28
Distributeur d'agent de ringage .................................................. 30
Conseils d'efficacite pour le lave-vaisselle ................................ 30
Tableaux de selection de programmes ..................................... 31
Annulation d'un programme ...................................................... 32
Changement d'un programme ou reglage ................................ 32
Addition de vaisselle durant un programme .............................. 32
Selection d'options ..................................................................... 32
Indicateurs d'etat d'avancement du programme ...................... 33
Systeme de sechage .................................................................. 34
Dispositif de protection contre le debordement ........................ 34
LAVAGE D'ARTICLES SPI_CIAUX .............................................. 34
ENTRETIEN DU LAVE-VAISSELLE ............................................. 35
Nettoyage ................................................................................... 35
Dispositif anti-refoulement ......................................................... 35
Remisage .................................................................................... 36
DlePANNAGE ................................................................................. 36
MODULE DU FILTRE ................................................................... 38
ASSISTANCE OU SERVICE ......................................................... 38
Aux €:tats-Unis ............................................................................ 38
Au Canada .................................................................................. 38
GARANTIE .................................................................................... 39
2

DISHWASHERSAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using the dishwasher, follow basic precautions, including the following:
= Read all instructions before using the dishwasher.
,,, Use the dishwasher only for its intended function.
= Use only detergents or rinse agents recommended
for use in a dishwasher, and keep them out of the
reach of children.
= When loading items to be washed:
1) Locate sharp items so that they are not likely to
damage the door seal; and
2) Load sharp knives with the handles up to reduce
the risk of cut-type injuries.
= Do not wash plastic items unJessthey are marked
"dishwasher safe" or the equivalent. For plastic
items not so marked, check the manufacturer's
recommendations.
Do not touch the heating element during or
immediately after use.
[] Do not operate the dishwasher unless all enclosure
panels are properly in place.
[] Do not tamper with controls.
[] Do not abuse, sit on, or stand on the door, lid, or dish
racks of the dishwasher.
[] To reduce the risk of injury,do not allow children to
play in or on the dishwasher.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS iS
EXPLOSIVE. if the hot water system has not been
used for such a period, before using the dishwasher
turn on all hot water faucets and let the water flow
from each for several minutes. This will release any
accumulated hydrogen gas. As the gas isflammable,
do not smoke or use an open flame during this time.
[] Remove the door or lid to the washing compartment
when removing an old dishwasher from service or
discarding it.
SAVE THESE iNSTRUCTiONS

Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground connector
in terminal box.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected dishwasher:
The dishwasher must be grounded, In the event
of a malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a
path of least resistance for electric current. The
dishwasher is equipped with a cord having an
equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appro-
priate outlet that is installed and grounded in
accordance with all local codes and ordinances.
WARNING: Improper connection of the
equipment=grounding conductor can result in a
risk of electric shock. Check with a qualified
electrician or service representative if you are in
doubt whether the dishwasher is properly
grounded. Do not modify the plug provided with
the dishwasher; if it will not fit the outlet, have a
proper outlet installed by a qualified electrician.
For a permanently connected dishwasher:
The dishwasher must be connected to a
grounded metal, permanent wiring system, or an
equipment=grounding conductor must be run
with the circuit conductors and connected to the
equipment=grounding terminal or lead on the
dishwasher.
SAVE THESE INSTRUCTIONS
Install where dishwasher is protected from the elements.
Protect against freezing to avoid possible rupture of fill valve.
Such ruptures are not covered by the warranty. See "Storing"
in the "Dishwasher Care" section for winter storage
information.
• Install and level dishwasher on a floor that will hold the
weight, and in an area suitable for its size and use.
• Remove all shipping plugs from hoses and connectors (such
as the cap on the drain outlet) before installing. See
Installation Instructions for complete information.

PARTSANDFEATURES
This manual covers several different models. The dishwasher you have purchased may have some or all of the parts and features listed
below.
1 10
211
3 12
5
6
15
16
17
18
1. Upper level wash
2. Adjustable top rack
[on some models]
3. Fold-down tines
4. Water inlet opening [in tub wall]
5. Bottom rack
6. Rack bumper
7. Heating element
8. ANYWARE TM silverware basket
9. Cutlery basket [on some models]
10. Top spray arm
11. Extra-capacity fold-down shelves
12. Utensil caddy [on some models]
13. Model and serial number label
14. Lower spray arm
15. POWER CLEAN TM filter module
16. Overfill protection float
17. Detergent dispenser
18. Rinse aid dispenser
Other features your dishwasher may
have
Light item clips

Series DU943
Delay Hours Rinse Only Light Wash Normal Heavy Pots &
Wash Pans Hi-Tern p Air Dry Cancel/
Wash Scour (C_trol Lock) Drai_
CYCLE STATUS
Q Q ® • • O
Wash Hea_ R{nse Drying Clean Locked
Water
Series DU620, DU960
246
O00
Delay Hours
OPTIONS CYCL STATUS
Clean Sanl_zed L_ked
San Rinse Air Dry Cancel/
{coo,rolLook) Ora_
Series DU950, DU951, DUL200
246
O®e
Delay Hours
OPTIONS CYCLESTATUS
O O eW_h He0at R_ D,_ng C,e_an _
San tized Lockedas nse
Water
HI-Tamp Sar_F Rir_se Air Dry Cancel/
Scour (Coatol L_} Drain
START-UPGUIDE
Before using your dishwasher, remove all packaging materials. Read this entire Use and Care Guide. You will find important safety
information and useful operating tips.
1=
2.
Scrape large food soil and hard items (toothpicks or bones)
from dishes.
Properly load the dishwasher. (See "Dishwasher Loading.")
Make sure nothing prevents the spray arm(s) from spinning
freely.
4. Push door firmly closed. The door latches automatically. Run
hot water at the sink nearest your dishwasher until the water
is hot. (See "Dishwasher Efficiency Tips.") Turn off water.
3. Add detergent and check the rinse aid dispenser. Add rinse
aid if needed. (See "Dishwasher Use.")
J
p_
5= Select the desired cycle and options. (See "Dishwasher
Use.")
The dishwasher starts filling when you press a cycle. You can
select options as the machine is filling.
You can stop your dishwasher anytime during a cycle.
1. Open the door slightly.
2. Wait for the spraying action to stop. Then open the door all
the way, if needed.
Close the door to continue the cycle.
OR
Press CANCEL/DRAIN. A 2-minute drain starts.
6

DISHWASHERLOADING
• Remove leftover food, bones, toothpicks and other hard
items from the dishes. It is not necessary to rinse the dishes
before putting them into the dishwasher. The wash module
removes food particles from the water. The module contains a
chopping device which will reduce the size of food items.
NOTE: If hard items such as fruit seeds, nuts, and egg shells
enter the wash module, you might hear chopping, grinding,
crunching, or buzzing sounds. These sounds are normal
when hard items enter the module. Do not let metallic items
(such as pot handle screws) get into the wash module.
Damage can occur.
• It is important for the water spray to reach all soiled surfaces.
• Load dishes so they are not stacked or overlapping, if
possible. For best drying, water must be able to drain from all
surfaces.
• Make sure pot lids and handles, pizza pans, cookie sheets,
etc., do not interfere with the spray arm rotation.
• Run a rinse cycle to keep dishes moist if you do not plan to
wash them soon. Foods such as eggs, rice, pasta, spinach,
and cooked cereals may be hard to remove if they are left to
dry over a period of time.
Quiet operating tips
To avoid thumping/clattering noises during operation:
• Make sure lightweight load items are secured in the racks.
• Make sure pot lids and handles, pizza pans, cookie sheets,
etc., do not touch interior walls or interfere with the rotation of
the spray arm.
• Load dishes so they do not touch one another.
NOTE: For built-in models, keep sink drain plugs closed during
dishwasher operation to prevent noise transfer through drains.
The top rack is designed for cups, glasses, and smaller items.
(See recommended loading patterns shown.)
NOTE: The features on your dishwasher rack may vary from the
drawings shown.
Mixed load
Place items so open ends face down for cleaning and
draining.
Load glasses in top rack only. The bottom rack is not
designed for glasses. Damage can occur.
Place cups and glasses in the rows between tines. Placing
them over the tines can lead to breakage.
China, crystal, and other delicate items must not touch each
other during dishwasher operation. Damage may occur.
Load plastic items in the top rack only. Only plastic items
marked "dishwasher safe" are recommended.
Load plastic items so the force of the spray does not move
them during the cycle.
To avoid chipping, do not let stemware touch other items.
Small bowls, pans, and other utensils can be placed in the
top rack. Load bowls in the center section for best stability.
Extra-capacity fold-down shelves
Fold down the extra shelf on the right side of the top rack to hold
additional cups, or long items such as utensils and spatulas.
Light item clips (on some models)
The light-item clips hold lightweight plastic items such as cups,
lids, or bowls in place during washing. You can move a clip
anywhere in the rack.
Cup and glass load
To move a clip
1. Pull the clip up and off the tine.
2. Reposition the clip on another tine.

Adjustable top rack (on some models)
You can raise or lower the top rack to fit tall items in either the top
or bottom rack. One adjuster is located on each side of the top
rack.
To adjust the top rack
1. Hold the top rack with one hand near the adjuster.
Raise
Lower
2. With the other hand, turn the knob clockwise to raise a side
of the rack.
3. Turn the knob counterclockwise to lower a side of the rack.
Repeat the steps for the remaining adjuster as needed. The 2
adjusters can be turned separately or together to raise or lower
the top rack. The top rack does not have to be level.
Adjustable 3-position top rack (on some models)
You can raise or lower the top rack to fit tall items in either the top
or bottom rack. Two adjusters are located on each side of the top
rack. Each adjuster has 3 preset positions. The high and low
positions are marked on the adjuster.
To adjust the top rack
1. Hold the top rack with one hand near the adjuster.
0
The bottom rack is designed for plates, pans, casseroles, and
utensils. Items with cooked-on or dried-on food should be loaded
with soiled surfaces facing inward to the spray. (See
recommended loading patterns shown.)
NOTE: The features on your dishwasher rack may vary from the
drawings shown.
Mixed load
• Do not load glasses, cups, or plastic items in the bottom
rack. Load small items in the bottom rack only if they are
secured in place.
• Load plates, soup bowls, etc., between tines and facing
inward to the spray.
• Overlap the edges of plates for large loads.
• Load soup, cereal, and serving bowls in the rack in a variety
of ways depending upon their size and shape. Load bowls
securely between the rows of tines. Do not nest bowls
because the spray will not reach all surfaces.
2. With the other hand, pull out the top of the adjuster.
3. Raise or lower the rack to one of the preset positions.
4. Release the adjuster.
Repeat the steps for the remaining adjusters as needed. The 4
adjusters can be raised or lowered separately or together. The
top rack does not have to be level.
Utensil load
Load cookie sheets, cake pans, and other large items at the
sides and back. Loading such items in front can keep the
water spray from reaching the detergent dispenser and
silverware basket.
• Secure heavily soiled cookware face down in the rack.
• Make sure pot handles and other items do not stop rotation
of the spray arm(s). The spray arm(s) must move freely.
• Do not load items between the bottom rack and the side of
the dishwasher tub because they might block the water inlet
opening.
NOTE: If you have removed the bottom rack for unloading or
cleaning, replace it with the bumpers in front.
8

Fold-down tines
You can fold down one row of tines at the back of the bottom
rack.
1. Grasp the tip of the tine that is in the tine holder.
2. Gently pull the tine out of the tine holder.
3. Lay the row of tines down in the rack to make room for larger
dishes, bowls, pots, pans or roasters.
Load the silverware basket while it is in the dishwasher or take
the basket out for loading on a counter or table.
NOTE: Unload or remove the basket before unloading the racks
to avoid spilling water droplets on the silverware.
To open the silverware basket
Unlock the latch.
NOTE: Be sure the cover is completely latched before pulling out
the bottom rack and before closing the dishwasher door.
• Place small items such as baby bottle caps, jar lids, corncob
holders, etc., in the section(s) with hinged cover(s). Close the
cover to hold small items in place.
Mix items in each section of the basket with some pointing up
and some down to avoid nesting. Spray cannot reach nested
items.
IMPORTANT: Always load sharp items (knives, skewers, etc.)
pointing down.
The silverware basket can be hung on the door or on the
bottom rack (see illustration).
U U
The silverware basket can also be placed inside the bottom
rack.
To remove the basket from the door
1. Grasp the silverware basket by the handle. Slide it toward the
top of the door.
2. Lift the basket off the holding buttons.
To replace the basket in the door
1. Set the silverware basket on the holding buttons.
2. Slide the basket toward the bottom of the door until it locks
into place.
NOTES:
• Do not load silver or silver-plated silverware with stainless
steel. These metals can be damaged by contact with each
other during washing.
• Some foods (such as salt, vinegar, milk products, fruit juices,
etc.) can pit or corrode silverware. Run a rinse cycle if you do
not have a full load to wash immediately.

Cutlery Basket (on some models)
Use the cutlery basket to hold long items. Always unload or
remove the cutlery basket before unloading the racks to avoid
spilling water onto the cutlery.
NOTE: Remove the basket and tip the contents onto a cutting
board to unload. This helps avoid accidents with sharp points
and edges.
To remove the cutlery basket
1. Grasp the basket on both sides and slide it toward the top of
the door.
2. Lift the basket off the holding buttons.
To replace the cutlery basket
1. Set the basket on the holding buttons.
2. Slide the basket toward the bottom of the door until it locks
into place.
Utensil caddy (on some models)
Use the Utensil Caddy to hold wooden spoons, spatulas, and
similar items.
The Utensil Caddy has three hooks. (See arrows.) For best wash
performance, hook the Utensil Caddy in the right rear corner of
the lower rack. You can also hook it in the left front corner.
NOTE: Spin the top spray arm. Be sure items in the Utensil
Caddy do not stop the rotation of the spray arm.
DISHWASHERUSE
The detergent dispenser has 2 sections. The Pre-Wash section
empties detergent into the dishwasher when you close the door.
1 2 3 4
t
1. Cover
2. Main Wash section
3. Cover latch
4. Pre-Wash section
The Main Wash section automatically empties detergent into the
dishwasher during the main wash. (See the "Cycle Selection
Charts.")
• Use automatic dishwashing detergent only. Other detergents
can produce excessive suds that can overflow out of the
dishwasher and reduce washing performance.
• Add detergent just before starting cycle.
• Store tightly closed detergent in a cool, dry place. Fresh
automatic dishwasher detergent results in better cleaning.
NOTE: Do not use detergent with a rinse cycle.
Filling the dispenser
1. If the dispenser cover is closed, open the cover by pushing
the Cover latch.
2. Fill the Main Wash section with detergent. See "How much
detergent to use."
3. Close the Main Wash dispenser cover. Fill the Pre-Wash
section if needed.
It is normal for the cover to open partially when dispensing
detergent.
NOTE: Use both sections for cycles with 2 washes. Use only the
covered section for cycles with 1wash. See the "Cycle Selection
Charts" for more details.
How much detergent to use
• The amount of detergent to use depends on the hardness of
your water and the type of detergent. If you use too little,
dishes won't be clean. If you use too much in soft water,
glassware will etch.
• Water hardness can change over a period of time. Find out
your water's hardness by asking your local water department,
water softener company, or county extension agent.
• Different brands of dishwasher detergent have different
amounts of phosphorus for softening water. If you have hard
water and use a detergent with a phosphorous content of
less than 8.7%, you might need to use more detergent, or use
a detergent with a phosphorous content higher than 8.7%.
10