Williams av Wf t5c User manual

WaveCAST C

Assistive Listening System WF T5C and WF T5CD

USER MANUAL

MAN 281A-1022

WaveCAST C

Table of Contents

Safety Warnings and Instructions ��3

Recycling Instructions ��3

System Overview �� 4

Quick Setup Instructions ��5

Router and Network Equipment Selection ��6

Wiring and Connections ��6

Ethernet and Dante RJ-45 Connection ��7

Audio Source Connections �� 7

Multi-Channel Sources �� 7

Avoiding Hum in the Audio (as a Result of a Ground Loop) ��8

Selecting an Audio Source Appropriate for Hearing Impaired Listeners ��8

Connecting to other Devices ��8

Controls and Features ��9

System Settings �� 11

Audio Settings �� 11

Audio Source (OLED or Web Page) �� 11

Audio Input Gain �� 12

Audio Presets �� 12

Custom Audio Preset �� 12

High-pass Filter �� 12

Low-pass Filter �� 12

Dynamic Range Compression �� 13

Front Display Time-Out �� 13

Screen Lock �� 13

User-Entered Server Description �� 13

Restore Defaults �� 13

Network Settings �� 13

Additional WaveCAST Servers ��14

Adjusting Network Settings ��14

Dante �� 15

VU Meter Levels �� 15

Web Page �� 16

WaveCAST Receiver App ��22

Download the WaveCAST App ��22

Join the WaveCAST Wi-Fi Network ��22

Select an Audio Channel ��22

Listen to the Audio ��22

Note on Wi-Fi Assist/Smart Network Switching ��22

WaveCAST Receiver ��23

Troubleshooting ��23

Website GUI problems ��23

Audio problems ��23

Wi-Fi reception diculties �� 24

Speciﬁcations �� 24

Remote Telnet Control ��25

Regulatory Statements ��25

FCC ��25

ISED ��25

WaveCAST C

Safety Warnings and Instructions

WARNING! TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR

MOISTURE.

CAUTION! TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER-SERVICEABLE PARTS

INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

NOTE: THE FCC REQUIRES THIS DEVICE TO BE USED WITH APPROVED, FCC 15.203 COMPLIANT ANTENNAS AND BE

PROFESSIONALLY INSTALLED. REFER TO WILLIAMS AV’S 72 MHz ANTENNA SELECTION INSTALL GUIDE FOR COMPLIANT

ANTENNAS FOR THIS PRODUCT.

Precautions:

1. Power – WARNING, BEFORE TURNING ON THE POWER FOR THE FIRST TIME, READ THE FOLLOWING

SECTION CAREFULLY. The unit is designed for use only with the line cord of the region in which it will be

operated.

2. Voltage Label (Rear Panel) – A label located at the rear panel power connection indicates the DC power input

for the unit. The label will read 24VDC. Use the Williams AV TFP 062 power supply for this unit.

3. Do not plug in the input, output, Ethernet, Antenna, or Dante connections while the power switch is

switched to the on position.

4. Do not touch the WaveCAST C with wet hands. Do not handle the WaveCAST C or power cord when your hands

are wet or damp. If water or any other liquid enters the WaveCAST C cabinet, take the WaveCAST C to qualiﬁed

service personnel for inspection.

5. Place the WaveCAST C in a well ventilated location. Take special care to provide plenty of ventilation on all

sides of the WaveCAST C especially when it is placed in an audio rack. If ventilation is blocked, the WaveCAST

C may over heat and malfunction.

6. Do not expose the WaveCAST C to direct sun light or heating units as the WaveCAST C internal components

temperature may rise and shorten the life of the components. Avoid damp and dusty places.

7. Care – From time to time you should wipe off the front and side panels and the cabinet with a soft cloth. Do

not use rough material, thinners, alcohol or other chemical solvents or cloths since this may damage the

ﬁnish or remove the panel graphics.

Recycling Instructions

Help Williams AV protect the environment! Please take the time to dispose of your equipment properly.

Product Recycling:

Please do NOT dispose of your equipment in the household trash. Please take the equipment to a

electronics recycling center for proper disposal.

Battery Recycling:

Please do NOT dispose of used batteries in the household trash. Please take the batteries to a retail or

community collection point for recycling.

WaveCAST C

System Overview

The WaveCAST C is designed to support those who want to use their own smartphones and headphones

for a more discreet assistive listening experience. Simplicity is also available for those who want a more

traditional assistive listening system with a dedicated Wi-Fi receiver and headset. WaveCAST C supports the

iOS and Android WaveCAST Apps and the Wi-Fi Receiver.

Developed for hearing assistance in public venues, the WaveCAST C includes a complete audio processor

optimized for the needs of hearing impaired people and are easily integrated with an existing sound system,

or used with a microphone as a stand-alone system.

The WaveCAST C D unit provides Dante input capability, denoted by the [D] model number.

LOUDSPEAKER

LINE-LEVEL

OUTPUT

SOUND SYSTEM/

AMPLIFIER

MICROPHONE

WaveCAST C TRANSMITTER

LAN NETWORK ROUTER

TABLET OR PHONE

WITH WI-FI

WI-FI

LINE-LEVEL

INPUT

ETHERNET

Dante™ Audio (FM+ C D only)

DANTE™ AUDIO SOURCE,

MIXING BOARD,

etc.

DANTE NETWORK*

Dante™ Audio

*If Dante™ Audio is to be physically isolated from the LAN, a separate NETWORK ROUTER and/or SWITCH

may be required. The LAN router may also be conﬁgured to keep Dante™ Audio separated from the LAN

with port management or other techniques, but as Dante traﬃc increases, LAN performance may decrease.

Wi-Fi Receiver

WaveCAST C

Quick Setup Instructions

1. Position the WaveCAST C transmitter near the sound system or mixer from which it will receive audio. We do

not recommend wall or ceiling mounting, or putting the device on a cart.

2. Connect the power supply to the Power Supply connector located on the back of the WaveCAST C. Press

in the power button on the front of the WaveCAST C. The power button should light up. If not, go back and

check the power connections.

3. Choose and conﬁgure the analog audio source. The audio source must be conﬁgured in the menu before

plugging the source into the jack to avoid damage to the input circuit. Push the V (DOWN ARROW)

button twice to highlight "Audio Source". Push the right button to choose between ANALOG LINE IN, MIC,

PHANTOM MIC +12V, Dante, or 400 Hz Test Tone. When the desired audio source is displayed, it is now live.

When selecting phantom mic input, press center okay button to conﬁrm.

4. Push the power button to turn the unit off.

5. Connect the audio source to the audio input jack on the rear of the WF T5C.

6. Push the power button to turn the unit on.

7. With the audio source playing, adjust the Audio Input Gain on the WF T5C so that the level pulses up to

0dB. Press the <(LEFT ARROW) button repeatedly to increase the Audio Input Gain, or press the > (RIGHT

ARROW) button repeatedly to decrease the Audio Input Gain.

8. Select an Audio Preset. The WaveCAST has three pre-conﬁgured Audio Presets to choose from: Hearing

Assist, Music, and Voice. A Custom preset is also available. The performance of the WaveCAST is optimized

for each of the pre-conﬁgured Audio Presets. Using the menu and control buttons on the front of the

WaveCAST, push the Menu button, the display will change to show Audio Settings. Use the forward right

arrow button to display Audio Source in the selection box. Push the down v button to show Audio Presets.

Now press the right arrow button to display the list of Presets. Use the up and down buttons to alternate

between Hearing Assist, Music, Voice and Custom selections. When the desired Audio Preset is displayed,

press the right arrow button to apply the setting. If Custom is desired, push the right arrow button to enter

the custom settings. Press the Menu button to exit the menu.

9. Connect an Ethernet cable from your local area network, or Wi-Fi router to the Ethernet port on the

WaveCAST. This network will be used to broadcast the audio.

10. Once the transmitter detects an active network is present (either Ethernet or Dante), the WaveCAST’s Ethernet

control IP address will be displayed in the upper left part of the main screen on the OLED.

11. Use a device, such as a smartphone, with the WaveCAST App installed to listen to the audio and test that

device is working and sounds correct.

To adjust settings via a web browser:

1. Connect an Ethernet cable from your local area network, or Wi-Fi router to the connector on the transmitter

labelled Ethernet. Besides providing the web page, this network will also be used to broadcast the audio to

Wi-Fi enabled receiving devices.

2. Open a web browser on a computer or mobile device that is also connected to the same local network as the

WaveCAST C.

3. In the address bar of the browser, type in the IP address of the WF T5C (the IP Address is shown on the

transmitter's main info screen) and push the enter key on the keyboard. (Note: it is not necessary to type

“http://” or “www.” preceding the IP address.)

4. The browser will open the transmitter's web page, displaying a Login button. Enter the user name “admin”

and the default password “admin” then click the log-in button.

5. The web browser will now show the transmitter's Home Page, which shows the current WaveCAST C status

info. The tabs at the top navigate to different pages that can be used to conﬁgure the transmitter's settings.

WaveCAST C

A Wi-Fi network is required for streaming to devices

The WaveCAST C unit does not provide Wi-Fi on it's own. If streaming audio is desired, a Wi-Fi Network is

required, for the device to receive streaming audio from the WaveCAST C. The Wi-Fi network will need to be

established before the streaming feature can be used. The WaveCAST C is connected to a hard-wired ethernet

network containing a Wi-Fi access point (or a router with Wi-Fi). Audio is streamed out of the RJ-45 ethernet jack

over the network and through the access point, to the end device. This ethernet jack, labelled "Streaming Audio

Out", is shown on page 6.

Router and Network Equipment Selection

The WaveCAST C is intended to be set up on an already existing Wi-Fi network; however, upgrades to your

network equipment may be necessary depending on the performance desired from the WaveCAST C. For

instance, a higher-end, more powerful router will allow more users to connect to your audio stream than using a

cheaper, less powerful router.

The Wi-Fi network will need to be accessible to the users who will be listening to the audio. If the user's devices

cannot connect to the network due to security settings, they will not be able to hear the audio.

The WaveCAST C system will put a demand on the network. If the network cannot handle the demand, whether

because it is being used for other networking needs or because the networking hardware is not strong enough,

the WaveCAST C will be unable to reach its maximum audience, and there may be performance issue, such as

dropout or "breaks" in the audio.

When streaming to a small or medium sized audience, a basic networking conﬁguration may sufﬁce. When

streaming music using multiple channels (such as having several WaveCAST units on your network), a powerful

router and network conﬁguration is more likely to be required.

The WaveCAST Networking Guide is available on the Williams AV website for additional networking tips. The

WaveCAST networking guide applies to the WaveCAST C as well as other WaveCAST products.

Wiring and Connections

WaveCAST C

Power Supply Connection

Connect the TFP 062 power supply to the round Power Supply Jack located on the rear of the WaveCAST C

transmitter labelled "24VDC 0.75A".

Ethernet and Dante RJ-45 Connection

If connecting to a network or directly to a PC, a. Ethernet cable must be used. A crossover cable is not necessary

because the WF T5C is auto-conﬁguring.

Audio Source Connections

The WaveCAST C transmitter will accept the following audio sources:

1� Balanced Microphone with or without 12 volt phantom power (DIN 45596) on a 3-pin (XLR) connector�

2� Balanced/Unbalanced microphone with or without phantom power on 1/4 inch (TRS) jack

3� Balanced/Unbalanced Line on a 3-pin (XLR) connector�

4� Balanced/Unbalanced Line on 1/4 inch (TRS) jack�

5� Dante on an RJ-45 jack (optional)�

WARNING:

The WaveCAST C is not designed to accept 70 volt speaker signals! This may result in damage to your

system� The sound source should come directly from the system mixer or digital source as a low-level or

unprocessed signal�

IMPORTANT: When a suitable audio source has been determined, you MUST conﬁgure the audio source in

the menu of the WaveCAST C before plugging that source in�

IN PHASE

FROM MICROPHONE

1 2

3 PIN CONNECTOR

BALANCED LINE/LOW IMPEDANCE MICROPHONE

A104

UNBALANCED LINE USING 3–PIN CONNECTOR

1 2

3 PIN CONNECTOR

A105

BALANCED LINE USING 1/4" CONNECTOR

IN PHASE

A106

UNBALANCED LINE USING 1/4" CONNECTOR

A107

4.7 K

SOURCE A

SOURCE B

CONNECTING TO A MULTI-CHANNEL OR STEREO SOURCE

A109

Multi-Channel Sources

By constructing a simple resistive mixer, stereo (or 3 channel) sources can be connected to the WaveCAST C.

Additional channels can be accommodated by adding a resistor for each source.

Note: The Dante audio input will automatically mix the left and right channels.

WaveCAST C

Avoiding Hum in the Audio (as a Result of a Ground Loop)

A hum created by a ground loop can often be eliminated by connecting a capacitor in series with the audio line

shield to the transmitter’s ground. This method also maintains good radio frequency (RF) shielding. Determining

the effectiveness of this method for your installation usually requires some experimentation.

IN PHASE

1 2

3-PIN

CONNECTOR

BREAKING A GROUND LOOP WHEN

CONNECTING TO A UNBALANCED LINE

BREAKING A GROUND LOOP WHEN

CONNECTING TO A BALANCED LINE

.01 uF CERAMIC DISC

CAPACITOR .01 uF CERAMIC

DISC CAPACITOR

A110

Selecting an Audio Source Appropriate for Hearing Impaired Listeners

The WaveCAST C transmits audio with excellent ﬁdelity. Therefore, the audio source signal should be of the

highest audio quality and not subject to a compressor, limiter, reverberation, or other signal processing

equipment. While compressed audio is available through the WaveCAST C, excessive compression is not helpful

to the hearing impaired and can contribute to excessive noise in the audio.

The WaveCAST C audio source signal is usually connected to a mixer’s line output signal which is behind the

mixer’s parametric equalizers but ahead of any equalization used for house loudspeakers.

If audio delay is available for use in large auditoriums, it’s usually best to use it. Because radio signals travel faster

than sound, delaying the transmitted audio so that an average listener (in the middle of the listening area) hears

the transmitted audio a few milliseconds after audio from the main sound reinforcement system speaker is

helpful. This will also help audience members who lip read.

Connecting to other Devices

The Analog LINE/MIC Input (XLR / 1/4") jack can be used with standard pro audio electronics such as standard

pro audio line level condenser microphones up to 15v or an analog line output from a mixer. The combination

jack accepts either XLR or 1/4” (TRS). This source must be conﬁgured in the menu before plugging the source

into the jack. If, for example, the MIC Input is selected, and a line level source is plugged in, it may be possible to

blow out the MIC input circuitry.

The Ethernet and Dante RJ-45 jacks can be used to connect the WaveCAST C to either a local network or directly

to a single computer or Dante device. See diagram on page 9.

WaveCAST C

ANALOG

LINE/MIC INPUT

(XLR OR 1/4”)

BALANCED,

UNBALANCED,

OR PHANTOM.

WF T5C

WI-FI ROUTER

ANALOG LINE

OUTPUT

(1/4” or XLR)

CAT5e CABLE

MICROPHONE

(CONDENSER

OR OTHER)

ANALOG MIXER

TO AC

POWER

SOURCE

CAT5e

CABLE

LAPTOP (OR DESKTOP)

COMPUTER

DANTE NETWORK (SWITCH)

DANTE AUDIO AND NETWORK

CONTROL CAN BE COMBINED

ON THE SAME NETWORK

IF DESIRED (NOT SHOWN).

Figure 1

Controls and Features

Power Button

Latching push-button switch turns the transmitter on or off. The desktop power supply provides power to the

unit.

OLED Display

This shows current operation settings and is also used with the menu control buttons for conﬁguring the

WaveCAST C. Each time the power of the unit is turned on, the OLED Display shows a WaveCAST C start-up

WaveCAST C

screen. After several seconds, the default Main Info Screen screen will be displayed. The WaveCAST C is now fully

operational.

NOTE: If the transmitter's internal tests fail, the transmitter will display a failure message. If it continues to fail on

repeated boot-ups, call WilliamsAV and ask for Tech Blue to assist.

Main Info Screen

The Main Info Screen will show various setting information including IP Address (If connected to Ethernet network),

Server Number, Server Name, EQ Preset, Input Gain, Audio Source.

If the IP Address is grey, the network connection is not working and the WaveCAST C is ofﬂine.

Screen Navigation

While navigating through the settings, the setting to be changed will be highlighted. Use UP and DOWN arrows

to navigate through settings (e.g., Input Gain, Audio Source, etc.), and the LEFT and RIGHT arrows to change that

setting (e.g., Audio Input Gain up or down).

• The Down button navigates forward/down through different settings.

• The Up button navigates backward/up through different settings.

• The Left button navigates backward through settings.

• The Right button navigates forward through settings.

• The Select button 1. A single push wakes up the display if it is in sleep mode 2. A push and hold brings up

the information screen 3. If display is on, a single push of this button does nothing.

For example, to change the Input Gain, push the Select button once to highlight the Input Gain current setting.

Then use the left or right arrow button to adjust the Input Gain up or down.

Information Screen

This screen provides Network Info and Firmware Version of the unit, depending on what is selected.

1. Push and hold the Select button until the following screen is displayed:

2. Use the right or left arrow buttons to highlight "Version" or "Network". Select the highlighted one by pushing

the select button.

Selecting "Version" will display the following info:

WaveCAST C

Selecting "Network" will display the following info:

When the network audio server is enabled, the wi-ﬁ symbol in the upper left corner of the VU meter area will

appear in bright white. When disabled or disconnected from the network, the icon will appear dim with a small ‘x’

in one corner.

On the front panel, the status of all servers on the network displays one of the following statements:

• Server x of n – the server is enabled and operating normally, where n is the total number of audio servers on

the network and x identiﬁes this unit.

• WARNING: Server stack full – the attempt to connect this unit to network was unsuccessful as it would

exceed the allowable limit of the number of servers. . See "Additional WaveCAST Servers" on page 14 or

more information.

• Server not synced – this unit has not yet or is unable to sync with the master audio server. This only applies

when more than one unit is on the same network.

• Incompat� server at <ip address> – a server, identiﬁed by IP, that cannot be on the same network as this

unit has been detected on the same subnet. This applies when the WaveCAST C unit is on the same network

as one or more Wavecast devices with outdated or incompatible ﬁrmware. Please contact Tech Blue for

help.

System Settings

Settings can be selected and adjusted either by (1) using the arrows on the front of the WaveCAST C to navigate

the OLED menu system, or, (2) by the web page by using a computer. Not all settings are available in the front

panel menu or through the web page, and using both may be necessary for your initial set up.

Audio Settings

The Audio Settings provide the ability to change the audio characteristics for different listening applications,

choose the input source, adjust the input level, and adjust the headphone volume.

Audio Source (OLED or Web Page)

The Audio Source menu is used to conﬁgure the WaveCAST C for the audio source jack and type of source that

will be used. The audio source must be conﬁgured in the menu before plugging the source into the jack.

The Audio Source menu has the following selections to choose from: Line Level, Microphone, Mic + 12V

WaveCAST C

(Mic+Phnt), 400Hz 0dB Test Tone or Dante (optional).

This can be set through the front OLED display or the web page.

Note: When selecting Mic +12v, the additional voltage will not activate until ‘Select’ is pressed as conﬁrmation.

Audio Input Gain

The Audio Input Gain adjusts the incoming audio level into the WaveCAST C. This adjustment only affects analog

audio. Changes to the input level will affect the level, indicated by the graphic level display pulsing higher or

lower when audio is present. Audio Input Gain is adjustable from -60dB to +24dB in 1dB steps.

Audio Presets

The Audio Presets allow the user to quickly and easily conﬁgure the WaveCAST C for common applications. There

is a Custom setting if customization is desired, or three pre-conﬁgured settings.

There are three pre-conﬁgured to choose from: Hearing Assist, Music, and Voice� When one of these selections

is made, the performance of the WaveCAST C is immediately optimized for the needs of that application (an

adjustment is automatically made to the Low-pass Filter, High-pass Filter, and Compression). Refer to the chart

below for a comparison of the Audio Preset conﬁgurations.

Audio Preset Conﬁguration Table

Preset High-pass Low-pass Compression

Voice 125 Hz 6.3 kHz

1:1

Music 31 Hz 16 kHz

1:1

Hearing Assist 500 Hz 8.0 kHz 2:1

For music, concerts, and other applications where the highest audio quality is desirable, Music is the

recommended mode of operation. By default, the WaveCAST C is shipped in the Music mode.

For hearing assistance applications or applications where the message is critical for listening, Hearing Assist is

the recommended mode of operation.

For speaking and other voice applications, Voice is the preferred mode of operation.

This can be set through the web page ONLY.

Custom Audio Preset

If the three preset conﬁgurations do not meet the needs of the venue, the Custom audio preset can be used. The

custom preset allows the user to adjust the High-Pass Filter cutoff frequency, Low-Pass Filter cutoff frequency,

and choose the Compression Ratio. If the audio preset is changed from Custom to Music, Hearing Assist, or Voice,

the Custom settings are still saved for use in the future. The custom settings are overwritten when the preset is

changed.

This can be set through the web page ONLY.

High-pass Filter

A High-pass Filter cuts off low frequencies and lets high frequencies pass through. The pole frequency chosen

is the point where the cutoff takes effect. The high-pass ﬁlter will help to remove low frequency noise from

the transmitted audio signal, such as room noise, a line hum, or breath accents picked up from an improperly

installed microphone. Available frequencies are: 31, 63, 80, 100, 125, 160, 200, 250, 315, 400, 500, and 630 Hz.

This can be set through the web page ONLY.

Low-pass Filter

A Low-pass Filter cuts off high frequencies and lets low frequencies pass through. The pole frequency chosen

is the point where the cutoff takes effect. The low-pass ﬁlter will help to remove high frequency noise from the

transmitted audio signal, such as hiss in the audio line as a result of room noise, sharp speech sounds, or other

uncomfortable high frequency sounds. Available frequencies are: 3.5, 4.0, 5.0, 6.3, 8.0, 10.0, 12.5, and 16 kHz.

This can be set through the web page ONLY.

WaveCAST C

Dynamic Range Compression

Dynamic range compression reduces the volume of loud sounds and ampliﬁes soft sounds. This type of

compression is typically used for voice and hearing assistance applications for a listener who has difﬁculty

hearing the quiet sounds of an audio broadcast.

For listening to music programs, concerts, etc., lower compression ratios or no compression is generally used. The

WaveCAST C has three selectable modes of compression: 1:1 (compression off), 1.5:1 (low compression) or 2:1 (high

compression).

For applications such as music and voice, where high audio quality is desirable, 1:1 is the recommended mode of

operation. For hearing assistance or applications where the transmitted message is critical for listening, 1.5:1 or 2:1

is recommended.

This can be set through the web page ONLY.

NOTE: The WaveCAST C is shipped from the factory at a 1:1 compression ratio (no compression).

NOTE: Some hearing impaired people cannot tolerate as loud of a sound as those with normal hearing.

Using compression can help protect those users. However, compression also can make audio sound ﬂat.

Only use compression when it is the best choice for the listeners.

Front Display Time-Out

The Screen Time-out is the amount of time the front panel screen will stay lit with no activity. This only indicates

that the front panel menu system has not been used for a period of time. It does not indicate whether the device

is actively transmitting or not. The available options are: 10 minutes, 30 minutes, 2 hours, and Always On.

This can be set through the web page ONLY.

Screen Lock

The front panel screen of the device can be locked to prevent any changes from being made outside of the web

page. The buttons may be locked and unlocked by pressing and holding both the left and right buttons at the

same time. When locked, a small lock icon appears at the top middle of the screen. Once locked, if a button is

pressed, a popup message will alert that the screen is locked.

Screen lock can be set two ways; 1. Using the front buttons as described, 2. Through the web page on the Options

page.

User-Entered Server Description

The Description ﬁeld allows the user to easily identify the server and can only be adjusted from the settings

website. This typically comes into play when multiple servers need to be distinguished from each other. The

description appears on the front main info screen, the WaveCAST app, and also on the web page. In a rack, all

the user has to do is activate the main info screen with a touch of any button on the front, and the description is

displayed as one of the ﬁelds on the main info screen.

On the web page, this appears under the Channel/Server Description of the Options web page, making it easy to

identify which transmitter the web page is controlling. It’s possible to enter all blanks in the description ﬁeld, and

then the description will be blank on the front display.

This can be set through the web page ONLY.

Restore Defaults

The Restore Defaults action will restore the transmitter to its original factory settings. Restoring defaults from the

front panel or the web page will reset all settings including IP Addresses, Subnet Masks, Gateways, IP Address

Mode, and Web Password. After the WaveCAST C reboots, any static ethernet connections will be lost.

This can be set through the front OLED display or the web page.

Network Settings

The WaveCAST C is defaulted to DHCP if no conﬁguration has been done. An IP address will be automatically

assigned to the WaveCAST C once an Ethernet cable has been connected to the device and network connection

WaveCAST C

found. (Assuming there is a DHCP server on the network). Any change from the default conﬁguration (DHCP) has

to be done through the WebGUI. For example, entering a Static IP, Subnet, etc.

Network Settings can only be edited from the web page.

Additional WaveCAST Servers

Several WaveCAST devices can be on the same network. WaveCAST devices include the original WaveCAST,

WaveCAST C, IR+, and WaveCAST EIGHTS, along with their Dante counterparts. The number of devices that can

be put on the network depends on if the device is or has been conﬁgured as a unicast or multicast device.

Up to eight WaveCAST EIGHTs can be on the same network, as these devices are all multicast. Adding in an

original WaveCAST or WaveCAST C running in unicast mode will lower the maximum number of devices to four,

because those devices are unicast.

The maximum number of devices allowed on the network can be adjusted with the Max Servers on Subnet

option on the web page. This may be necessary if you have a mix of unicast and multicast devices.

This setting must match on all multicast devices on the same network, or the devices will throw an error and be

unable to stream. Unicast device will always be limited to 4 devices on the network, and therefore do not have a

Max Servers on Subnet setting. If unicast devices are included on the network, the Max Servers on Subnet setting

on multicast devices must be set to 4.

If only multicast devices are included, the maximum can be set to 4 or 8, as long as Max Servers on Subnet

settings is the same on all devices. If settings are mismatched, the server will be unable to stream audio and will

throw an Incompatible Server error. Devices that are missing this feature may need their ﬁrmware updated.

Adjusting Network Settings

The Network Settings screen where the IP Address Mode (Static or DHCP), the IP Address, and Subnet Mask are

set via the web page. See "Network Settings" on page 13 for details on how to use the web page.

Network Settings:

IP Address Mode Static or DHCP

IP Address If set to DHCP mode "Current IP Address" is displayed. When set to Static mode, these ﬁelds appear

as "Static IP Address", "Static Subnet Mask", and "Static Gateway Address". When the "IP Address Mode" is set to

Static, the IP information must be manually entered.

Subnet Mask If the IP Address Mode is set to Static, this is where the Subnet Mask is manually entered

Gateway If the IP Address Mode is set to Static, this is where the gateway is manually entered

Note: Subnet Mask and Gateway only apply when Static is selected

Mac Address this is displayed only and cannot be altered

TTL this settings controls the amount of switch hops before the packet is dropped

Advanced Options:

Secure Mode This can be enabled or disabled, and a 6-digit PIN number can be assigned. If enabled, users will

need to use this PIN to log on to the audio stream over Wi-F. Users attempting to listen to the stream without the

PIN will be unable to do so.

Network Compensation Buffer increasing this setting buffers more packets, thereby reducing the amount of

dropped packets (choppy audio), but increases latency (lip-sync delay). Decreasing this setting increases latency

and also increases the possibility of dropped packets.

Audio TX Mode Audio can be broadcast as unicast, multicast, or completely shut off.

Max Servers on Subnet When in unicast mode, up to four servers can be active at the same time. When in

Multicast mode, up to eight serves can be active. See "Additional WaveCAST Servers" on page 14 for more

details.

Multicast Address If needed, the multicast cast address can be enabled and either manually set or randomly

generated. This setting is under the Advanced options.

DHCP IP Addresses are usually preferred to manual static IP addresses unless there is a good reason to use a

Static IP scheme.

WaveCAST C

To set up a static IP Address:

1. Determine appropriate static IP, subnet mask and gateway addresses for the WaveCAST C.

a. If someone set up your network, they may be able to help you determine an appropriate IP address (i.e.

network system administrator).

b. There should be no other device having this same address on the network.

c. This will be an address on the same subnet as the router.

For example, if the router’s address is 192.168.1.100, the ﬁrst three sets of numbers will be the same (i.e.

192.168.1), and the last number will be the number you determine for the WaveCAST C (i.e. .You can choose

another number instead of .100).

When you determine this address, remember or write it down. You will need it later.

2. In the web page on the Network Settings page, select 'Static' for the ﬁelds to show, then enter the above

information for the device.

3. Click Submit and Reboot when ready.

4. A notiﬁcation will be displayed. Acknowledging the notiﬁcation will save the settings and restart the device.

Selecting the "Request a static multicast address" requests a multicast address from the router.

Dante

Dante can be set as an input from the front display or web page. Audio routing is conﬁgured through Dante

controller. There are no additional settings available on the front screen or the web page.

VU Meter Levels

The VU level corresponds to speciﬁc decibel ranges, and may cause issues when set too low or too high. Use the

table below to pick an appropriate range for your venue's audio.

Level

Decibel

Range

Note

11 >= +12 Overrange – ‘!’ appears

above meter

10 +9 to <

+12

9 +6 to < +9

8 +3 to < +6

7 0 to < +3 Indicated by marks at sides

of meter

6 -3 to < 0

5 -6 to < -3

4 -9 to < -6

3 -12 to < -9

2 -15 to <

-12

1 -18 to <

-15

0 < -18 All bars turned off

WaveCAST C

Web Page

The WaveCAST C provides a web page to manage the transmitter settings which can be accessed over either a

hard-wired or wireless network connection with most internet browsers.

Most changes take effect when the submit button is clicked. The only setting that takes immediate effect is the

audio input gain, so that the changes can be immediately seen on the VU meter. Some changes require a reboot.

Any updates made through the front panel will show up on the web page once the current page has been

refreshed (navigated away from, going to a new page, or simply refreshing the page).

1. Open the web browser of your choice.

2. In the address bar of the browser, type in the IP address of the WaveCAST C (displayed on the front OLED

screen) and hit Enter.

3. You should see the Login Page of the WaveCAST C.

The default User name is “admin” and the default password is “admin”. The user name and the password can

(and should) be changed on the website's Admin page.

Error Alert

If the WaveCAST C encounters an error, a message may appear at the top of the screen. Clicking the Clear Error

button will hide the alert. Not all errors require action, however, if an error continues occurring or affects system

performance, contact Tech Blue.

WaveCAST C

Main Settings Page

The Main Settings page displays all current audio settings, as well as corresponding WaveCAST C web-based

controls. It is the ﬁrst page to appear when logging into the website.

Note: Network speed can also affect the audio monitor updating and web page performance.

WaveCAST C

Options Page

The Options page displays user preferences that can be tailored to each WaveCAST C system.

The description sets the name of the device, which may be used to uniquely identify the device without referring

to the IP address.

Error Message: ERR_WEB_404_RESPONSE

This error message indicates no internet connection. This connection is optional; however, without an internet

connection, most personal devices will seek a different connection for data service. Sometimes without the

user’s knowledge, the phone’s data connection will switch from Wi-Fi to cellular service. When this happens the

App will not produce any audio, and the user will have to manually change their phone’s data service back to Wi-

Fi and make sure they are connected to the Wavecast access point, and possibly need to close and re-open the

App. One way around this is to put the phone in Airplane mode, as this limits the phone to Wi-Fi only.

WaveCAST C

Upload Image Page

An image can be uploaded that will display next to the channel name for any users listening using the WaveCAST

Receiver app. This image can be used to easily distinguish the content of your audio broadcast. The image must

be under 128kB and be in PNG or JPG format. If no custom image is uploaded, the default Williams AV W logo

will display instead:

The image can be replaced at any time. To completely remove the image, the device must be reset via the front

panel menu.

WaveCAST C

Network Settings Page

The Network Settings page displays the current network conﬁguration of the unit. Typically these are not

modiﬁed after initial installation is completed.

Changing a static IP address or subnet will not instantly take place. The changed IP address or subnet will only

take affect once the device is rebooted. Rebooting can be done with the front power button or by using the

"Submit and reboot" button on the Admin web page.

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