Windsor Monaco User manual

LIMITED

WARRANTY

- 2002 Windsor

Warranty

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

MONACO COACH CORPORATION

MOTORHOME LIMITED WARRANTY

What the Period of Coverage Is:

If you use your Monaco motorhome only for recreational travel and family

camping purposes, the Limited Warranty provided by Monaco Coach

Corporation ("Warrantor") covers your new motorhome when sold by an

authorized dealer, for twelve (12) months from the original retail purchase date

or the first 24,000 miles of use, whichever occurs first. However, the Limited

Warranty provided by Warrantor covers the steel or aluminum frame structure

of the sidewalls (excluding slide outs), roof, and rear and front walls for sixty

(60) months from the original retail purchase date or the first 50,000 miles of

use, whichever comes first.

If you use your motorhome for any rental, commercial or business pur-

poses whatsoever, the Limited Warranty provided by Warrantor covers your

new motorhome when sold by an authorized dealer for ninety (90) days from

the original retail purchase date or the first 24,000 miles of use, whichever

occurs first. In addition, the Limited Warranty provided by Warrantor covers

the steel or aluminum frame structure of the sidewalls (excluding slide outs),

roof, and rear and front walls for twelve (12) months from the original pur-

chase date or the first 24,000 miles of use, whichever comes first. A conclusive

presumption that your motorhome has been used for commercial and/or busi-

ness purposes arises if you have filed a federal or state tax form claiming any

business tax benefit related to your ownership of the motorhome.

The above Limited Warranty coverage applies to all owners, including

subsequent owners, of the motorhome. However, a subsequent owner must

submit a warranty transfer form by filing the form through an authorized

Monaco dealer. A subsequent owner's warranty coverage period is the remaining

balance of the warranty coverage period the prior owner was entitled to under

this Limited Warranty. Warranty transfer forms can be obtained by contacting

the Consumer Affairs Department. There is no charge for the transfer.

WINDSOR 1

LIMITED WARRANTY • 1

LIMITED WARRANTY - ROADMASTER CHASSIS • 5

WARRANTY INFORMATION FILE • 8

ANY IMPLIED WARRANTIES ARISING BY WAY OF STATE LAW,

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY

AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR

PURPOSE, ARE LIMITED IN DURATION TO THE TERM OF THIS

LIMITED WARRANTY AND ARE LIMITED IN SCOPE OF COVERAGE

TO THOSE PORTIONS OF THE MOTORHOME COVERED BY THIS

LIMITED WARRANTY. There is no warranty of any nature made by

Warrantor beyond that contained in this Limited Warranty. No person has

authority to enlarge, amend or modify this Limited Warranty. The dealer is not

the Warrantor's agent but is an independent entity. Warrantor is not responsible

for any undertaking, representation or warranty made by any dealer or other

person beyond those expressly set forth in this Limited Warranty. Some states

do not allow limitations on how long an implied warranty lasts, so the above

limitation may not apply to you.

Warrantor's Limited Warranty covers defects in the manufacture of your

motorhome and defects in materials used to manufacture your motorhome.

Also see the section "What the Warranty Does Not Cover" set out below.

Warrantor will repair and/or replace, at its option, any covered defect if: (1)

you notify Warrantor or one of its authorized servicing dealers of the defect

within the warranty coverage period and within five (5) days of discovering the

defect; and (2) you deliver your Motorhome to Warrantor or Warrantor's

authorized servicing dealer at your cost and expense. It is reasonable to expect

some service items to occur during the warranty period.

Warrantor may use new and/or remanufactured parts and/or components of

substantially equal quality to complete any repair.

Defects and/or damage to interior and exterior surfaces, trim, upholstery and

other appearance items may occur at the factory during manufacture, during

delivery of the motorhome to the selling dealer or on the selling dealer's lot.

Normally, any such defect or damage is detected and corrected at the factory or

by the selling dealer during the inspection process performed by the Warrantor

and the selling dealer. If, however, you discover any such defect or damage

when you take delivery of the motorhome, you must notify your dealer or

Warrantor within five days of the date of purchase to have repairs performed to

the defect at no cost to you as provided by this Limited Warranty.

If two or more unsuccessful repair attempts have been made to correct any

covered defect that you believe substantially impairs the value, use or safety of

your motorhome, you must, to the extent permitted by law, notify Warrantor

directly in writing of the failure to successfully repair the defect so that

Warrantor can become directly involved in performing a successful repair to the

identified defect.

Warranty

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2WINDSOR

What the Warranty

Covers

What We Will Do to

Correct Problems

Limitations of Implied

Warranties

Warranty

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

WINDSOR 3

The Warranty Registration form must be returned to Warrantor promptly

upon purchase to assure proper part replacement or repair and to activate your

Limited Warranty. For warranty service simply contact one of Warrantor's

authorized service centers for an appointment, then deliver your motorhome (at

your expense) to the service center. If you need assistance in locating an

authorized warranty service facility, contact Warrantor's Warranty Department

(1-877-466-6226). The mailing address is:

MONACO COACH CORPORATION

Attention: Warranty Department

92320 Coburg Industrial Way

Coburg, Oregon 97408

In the event the motorhome is inoperative due to malfunction of a warranted

part, Warrantor will pay the cost of having the motorhome towed to the nearest

authorized repair facility provided you notify Warrantor prior to incurring the

towing charges to receive directions to the nearest repair facility.

Because Warrantor does not control the scheduling of service work by its

authorized servicing dealers, you may encounter some delay in scheduling

and/or in the completion of the repairs.

This Limited Warranty does not cover: any motorhome sold or registered

outside of the United States or Canada; items which are added or changed after

the motorhome leaves Warrantor's possession; items that are working as

designed but which you are unhappy with because of the design; normal wear

and usage, such as fading or discoloration of fabrics, or the effects of

condensation inside the motorhome; defacing, scratching, dents and chips on

any surface or fabric of the motorhome, not caused by Warrantor; routine

maintenance, including by way of example wheel alignments; the automotive

chassis and power train, including, by way of example the engine, drive train,

steering and handling, braking, wheel balance, muffler, tires, tubes, batteries

and gauges; appliances and components covered by their own manufacturer's

warranty including, by way of example the microwave, refrigerator, ice maker,

stove, oven, generator, roof air conditioners, hydraulic jacks, VCR, televi-

sion(s), water heater, furnace, stereo, radio, compact disc player, washer,

dryer, inverter and cellular phone; or flaking, peeling and chips or other

defects or damage in or to the exterior or finish caused by rocks or other road

hazards, the environment including airborne pollutants, salt, tree sap and hail.

How to Get Service

What the Warranty

Does Not Cover

Misuse or neglect, accidents, unauthorized alteration, failure to provide

reasonable and necessary maintenance (See Owner's Manual), damage caused

by off road use, collision, fire, theft, vandalism, explosions, overloading, and

odometer tampering shall discharge Warrantor from any express or implied

warranty obligation to repair any resulting defect.

THE ORIGINAL PURCHASER OF THE MOTORHOME AND ANY

PERSON TO WHOM THE MOTORHOME IS TRANSFERRED, AND

ANY PERSON WHO IS AN INTENDED OR UNINTENDED USER OR

BENEFICIARY OF THE MOTORHOME , SHALL NOT BE ENTITLED

TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR

INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE

MOTORHOME. THE EXCLUSION OF CONSEQUENTIAL AND

INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT OF,

AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE

OF ANY LIMITED REMEDY. Some states do not allow the exclusion or

limitation of consequential or incidental damages, so the above exclusions may

not apply to you.

ANY ACTION TO ENFORCE THIS EXPRESS OR ANY IMPLIED

WARRANTY SHALL NOT BE COMMENCED MORE THAN ONE (1)

YEAR AFTER THE EXPIRATION OF THIS WARRANTY. Some states

do not allow the reduction in the statute of limitations, so the above reduction

may not apply to you.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND

YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM

STATE TO STATE.

MONACO COACH CORPORATION

ATTENTION: WARRANTY DEPARTMENT

91320 COBURG INDUSTRIAL WAY

COBURG, OREGON 97408

1-877-466-6226

Warranty

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

4WINDSOR

Legal Remedies

Events Discharging

Warrantor from

Obligation Under

Warranty

Disclaimer of

Consequential &

Incidental Damages

What the Warranty

Covers

Warranty

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

What the Period of Coverage is:

If you use the Roadmaster Chassis that your motorhome is mounted upon

for only recreational travel and family camping purposes, the Limited

Warranty provided by Roadmaster ("Warrantor") covers your Roadmaster

Chassis for twenty-four (24) months from the original retail purchase date or

the first 24,000 miles of use, whichever occurs first.

If you use the Roadmaster Chassis that your motorhome is mounted upon

for any rental, commercial or business purposes whatsoever, the Limited Warranty

provided by Warrantor covers your new Roadmaster Chassis for Ninety (90)

days from the original retail purchase date of the motorhome or the first

24,000 miles of use, whichever occurs first. A conclusive presumption that the

Roadmaster Chassis has been used for commercial and/or business purposes

arises if you have filed a federal or state tax form claiming any business tax

benefit related to your ownership of the motorhome.

ANY IMPLIED WARRANTIES ARISING BY WAY OF STATE LAW,

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY

AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR

PURPOSE, ARE LIMITED IN DURATION TO THE TERM OF THIS

LIMITED WARRANTY AND ARE LIMITED IN SCOPE OF COVERAGE

TO THOSE PORTIONS OF THE ROADMASTER CHASSIS COVERED

BY THIS LIMITED WARRANTY. There is no warranty of any nature made

by Warrantor beyond that contained in this Limited Warranty. No person has

authority to enlarge, amend or modify this Limited Warranty. Any dealer selling a

motorhome assembled upon a Roadmaster Chassis is not the Warrantor's agent

but is an independent entity. Warrantor is not responsible for any undertaking,

representation or warranty made by any dealer or other person beyond those

expressly set forth in this Limited Warranty. Some states do not allow limitations

on how long an implied warranty lasts, so the above limitation may not apply

to you.

Warrantor's Limited Warranty covers defects in the manufacture of the

Roadmaster Chassis (as defined herein) and defects in materials used to

manufacture the Roadmaster Chassis. The term "Roadmaster Chassis" as used

herein means only the frame; frame cross members; steering axle, including the

axle king pins and bushings; hubs and bearings; brake calipers; rotors, brake

backing plates and related parts of the axle; tie rods; drag links; drive shafts,

including the U-joints; carrier bearings; and, the axle housing and its internal

parts. Also see the section "What the Warranty Does Not Cover" set out below.

WINDSOR 5

LIMITED

WARRANTY

- ROADMASTER

CHASSIS

Limitation of

Implied Warranties

Warrantor will repair and/or replace, at its option, any covered defect if: (1)

you notify Warrantor or one of its authorized servicing dealers of the defect

within the warranty coverage period and within five (5) days of discovering any

such defect; and (2) you deliver the Roadmaster Chassis to Warrantor or

Warrantor's authorized servicing dealer at your cost and expense. It is reason-

able to expect some service items to occur during the warranty period.

Warrantor may use new and/or remanufactured parts and/or components of

substantially equal quality to complete any repairs.

Defect and/or damage to the Roadmaster Chassis may occur during manufacture

at the factory, during delivery of the motorhome to the selling dealer or on the selling

dealer’s lot. Normally, any factory defect or damage is detected and corrected at

the factory or by the selling dealer during the inspection process performed

by the Warrantor and the selling dealer. If, however, you discover any such

defect or damage when you take delivery of the Roadmaster Chassis, you must

notify your dealer or Warrantor within five days of the date of purchase to have

repairs performed to any such defect at no cost to you as provided by this

Limited Warranty.

If two or more unsuccessful repair attempts have been made to correct any

covered defect that you believe substantially impairs the value, use or safety of

your motorhome, you must, to the extent permitted by law, notify Warrantor

directly in writing of the failure to successfully repair the defect so that

Warrantor can become directly involved in performing a successful repair to the

identified defect.

For warranty service simply contact one of Warrantor's authorized service

centers for an appointment, then deliver your Roadmaster Chassis (at your

expense) to the service center. If you need assistance in locating an authorized

warranty service facility, contact Warrantor's Warranty Department

(877-466-6226). The mailing address is:

Monaco Coach Corporation

Attention: Warranty Department

1809 W. Hively

Elkhart, Indiana 46517

In the event the Roadmaster Chassis is inoperative due to malfunction of a

warranted part, Warrantor shall pay the cost of having the Roadmaster Chassis

that the motorhome is mounted upon towed to the nearest authorized repair

facility provided you notify Warrantor prior to incurring the towing charges to

receive directions to the nearest repair facility.

Because Warrantor does not control the scheduling of service work by its

authorized servicing dealers, you may encounter some delay in scheduling

and/or in the completion of the repairs.

Warranty

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

6WINDSOR

What We Will Do to

Correct Problems

How to Get Service

Warranty

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

This Limited Warranty does not cover: modifications and alterations to the

Roadmaster Chassis by others; the motorhome that is mounted upon the Roadmaster

Chassis, including by way of example the motorhome manufacturer's design,

manufacture, assembly and/or installation of the side walls, roof, windows, flooring,

electrical system, plumbing system, LP-gas system, appliances and slide-outs;

items that are working as designed but which you are unhappy with because of

the design; normal wear and usage; routine maintenance including by way of

example wheel alignments; component parts covered by their own manufacturer's

warranty, including by way of example the engine, transmission, tires,

tubes, batteries, exhaust system and the emission control systems; and, flaking,

peeling, rusting and chips or other defects or damage in or to the frame and frame

cross members caused by rocks or other road hazards and the environment

including airborne pollutants and salt.

Misuse or neglect, accidents, unauthorized alteration, failure to provide

reasonable and necessary maintenance (See Owner's Manual), damage caused

by off road use, collision, fire, theft, vandalism, explosions, overloading, and

odometer tampering shall discharge Warrantor from any express or implied

warranty obligation to repair any resulting defect.

THE ORIGINAL RETAIL PURCHASER OF THE ROADMASTER

CHASSIS AND ANY PERSON TO WHOM THE ROADMASTER

CHASSIS IS TRANSFERRED, AND ANY PERSON WHO IS AN

INTENDED OR UNINTENDED USER OR BENEFICIARY OF THE

ROADMASTER CHASSIS, SHALL NOT BE ENTITLED TO RECOVER

FROM WARRANTOR ANY CONSEQUENTIAL OR INCIDENTAL

DAMAGES RESULTING FROM ANY DEFECT IN THE MOTORHOME.

THE EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES

SHALL BE DEEMED INDEPENDENT OF, AND SHALL SURVIVE,

ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED

REMEDY. Some states do not allow the exclusion or limitation of consequential

or incidental damages, so the above exclusions may not apply to you.

ANY ACTION TO ENFORCE THIS EXPRESS OR ANY IMPLIED

WARRANTY SHALL NOT BE COMMENCED MORE THAN ONE (1)

YEAR AFTER THE EXPIRATION OF THIS WARRANTY. Some states

do not allow the reduction in the statute of limitations, so the above reduction

may not apply to you. THIS WARRANTY GIVES YOU SPECIFIC

LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS

WHICH VARY FROM STATE TO STATE.

WINDSOR 7

Legal Remedies

ROADMASTER CHASSIS DIVISION

MONACO COACH CORPORATION

91320 COBURG INDUSTRIAL WAY

COBURG, OREGON 97408

What the Warranty

Does Not Cover

Events Discharging

Warrantor from

Obligation Under

Warranty

Disclaimer of

Consequential &

Incidental Damages

In addition to this Owner’s Manual you will find a Warranty Information

File in your unit. This file contains valuable documents about your

motorhome systems and equipment. Many of the component manufacturer’s

warranty registration cards can be found in the box. They will need to be filled

out and mailed. Be sure you read and understand all the information in this file

to help you safely operate, maintain and troubleshoot those items.

MONACO COACH CORPORATION FINISH

Because no two trees look alike, authentic woods vary in color

and character markings such as streaks, knots and grain patterns.

Since the stains may attach differently to these grain patterns,

some natural light and dark areas may result. The beauty lies

in these natural variations of color and grain that give

each cabinet its own individual charm.

The beauty of these products are protected with a furniture-quality

exterior finish. After a period of time, there may be minimal

changes in the finish color as it ages in its surrounding conditions.

This is an inherent characteristic of this particular finish, and the

natural aging process adds to the unique appearance of the cabinetry.

Due to the minor differences in tone, it may not be possible to

match the finish color of existing cabinets exactly when replacing

doors or adding additional cabinets at a later date.

MONACO COACH CORPORATION

The foregoing is not a warning. See Monaco Coach Corporation’s Limited Warranty or call

Monaco Coach Corporation at (877) 466-6226 for warranty information and limitations.

Warranty

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8WINDSOR

WARRANTY

INFORMATION

FILE

Index

−

3144

2

Driving

&

Safety

3

Care

&

Maintenancce

44

Appliancces

5

Eqquipment

6

Water

Systems

7

LP−GGas

Systems

8

Elecctriccal

Systems

−

House

99

Elecctriccal

Systems

−

Chassis

10

Chassis

Information

1

General

Information

SECTIONS

SIGNS

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

This sign indicates a NOTE.

This sign indicates INSPECTION is required.

This sign indicates a WARNING or a CAUTION with

additional information attached.

This sign indicates ASSEMBLY/INSTALLATION or

DISASSEMBLY/REMOVAL is necessary.

This sign indicates the specified part requires

OIL/LUBRICATION.

This sign indicates a reference to the Warranty

INFORMATION FILE located within the grey box inside

the motorhome.

Product information and specifications are shown herein as of the time of printing.

Monaco Coach Corporation reserves the right to change product specifications, designs

and standard equipment without notice and without incurring obligation.

Monaco Coach Corporation. All other trademarks or registered trademarks are property of their

respective holders. Brand name products of other companies mentioned in this manual are not

endorsed by Monaco Coach Corporation.

The information contained in this document is intended to reflect standard and

optional equipment included in a typically equipped model at the time of delivery to the

initial retail owner. Your actual unit may vary from this document as a result of optional

equipment that is not generally offered on this model. In the case that you are not the

initial retail owner of this unit, this document will not reflect modifications that may

have been performed by previous owner.

INTRODUCTION • 13

CUSTOMER RELATIONS • 13

REPORTING SAFETY DEFECTS • 14

TAKING DELIVERY • 14

MONACO COACH CORPORATION Responsibilities • 14

Dealer Responsibilities •14

Customer Responsibilities • 15

SERVICE SUGGESTIONS • 15

Prepare for the Appointment • 15

Prepare a List • 15

Be Reasonable With Your Requests • 15

No Looking Over the Technicians Shoulder • 16

Inspect the Work Properly • 16

OWNER’S RECORD - SERIAL NUMBERS • 17

OWNER’S RECORD - PERSONAL PROPERTY • 18

OWNER’S RECORD - INSURANCE • 19

VENDOR LIST • 20

SECTION 1

GENERAL INFORMATION

1

General Information

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

WINDSOR 1•13

This section contains warranty information and knowledge for the operation

and care of the motorhome. Not all information may be applicable to your

model of motorhome. More detailed information with CAUTION or WARNING

instructions, other than what is found in this chapter, can be found in the

manufacturer’s owner manuals located in the owner information box.

In time you will develop a knack for spotting wonderful little roadside

locations by turning off the main highway and exploring. There are many

modern recreational vehicle parks (including state, county and federal parks)

with good facilities where you can obtain hook-ups for electrical, water and

sewage connections. Directories are published which describe these parks and

the availability of services and hook-ups. On overnight or weekend trips,

chances are you will probably not fill up the sewage holding tanks, deplete the

water or LP-Gas supply, or run down the batteries which supply the living area

with 12 Volt DC current. On longer trips, when you have stayed where sewer

connections and utility hook-ups were not available, it will be necessary to

stop occasionally to empty the holding tanks and replenish the water and

LP-Gas supply.

Many gas stations have installed sanitary dumping stations. Publications are

available which list these dumping stations. When stopped for the night the

Windsor motorhome is built to be safely parked in any spot that is relatively

level and where the ground is firm. Try to pick as level a parking spot as possi-

ble. Your facilities are with you and the motorhome is fully self-contained.

The safety alert symbols of CAUTION or WARNING are “Personal

Safety Instructions.” It is important to thoroughly read and understand these

safety instructions where the symbols are displayed throughout the manual.

Failure to comply with specific instructions may result in personal injury or

death. Many instructions are required by National Safety Associations.

Only by ensuring your confidence and satisfaction with our products and

services can we have continued success as a manufacturer of motorhomes. We

believe a good relationship with our customers is just as important as improving

the technical excellence of our products. Your authorized dealer is pleased to

help you with instructions about your motorhome and to offer service when

you need it. If problems remain after you have consulted your dealer you are

invited to contact our Consumer Affairs Department. Please have all pertinent

information (serial numbers, model number, etc.) when calling. We will work

with the dealer and see that every attempt to resolve the matter is made.

Customer Service Department

Monaco Coach Corporation

91320 Coburg Industrial Way

Coburg, Oregon 97408

877-466-6226

INTRODUCTION

CUSTOMER

RELATIONS

If you believe that your motorhome has a defect which could cause a crash

or could cause injury or death, you should immediately inform the National

Highway Traffic Safety Administration (NHTSA) in addition to notifying

Monaco Coach Corporation. If NHTSA receives similar complaints, it may

open an investigation, and if it finds that a safety defect exists in a group of

motorhomes, it may order a recall or remedy campaign. However, NHTSA can-

not become involved in individual problems between you, your dealer or

Monaco Coach Corporation. To contact NHTSA you may either call the Auto

Safety Hot line toll-free at 1-800-424-9393 (or 1-202-366-0123 in the

Washington D.C. area) or write to:

NHTSA

U.S. Department of Transportation

400 Seventh Street

Washington, DC 20590

Your motorhome has been manufactured to the highest quality and standards

by factory trained personnel. Quality inspections are performed throughout the

manufacturing process of your motorhome. The motorhome has been carefully

and almost completely hand assembled in our factory. Prior to the motorhome

arriving at the dealership, all systems have been carefully tested and inspected

to ensure optimum performance. The necessary forms and required manuals

have been placed in the motorhome at the time of shipment to the dealership.

The dealer must perform additional pre-delivery inspections and system

checks, assist in the customer’s understanding of the Limited Warranty and

assist in completing any necessary forms. They must do a customer orientation

to the motorhome, its systems, components and their operation.

The dealer should also ensure the customer receives a complete Owner’s

Packet with warranty cards and registrations for the motorhome and for

separately warranted products, including detailed operating and maintenance

instructions. The dealer is responsible for performing a review of the Limited

Warranty provisions with the customer, while stressing the importance of

mailing warranty cards and registrations to the manufacturers within the

prescribed time limit to avoid loss of warranty coverage. They must assist the

customer in completing these forms and locating serial numbers. They should

request that the customer reads all warranty information when possible and

explain any provision not clearly understood.

The dealer should instruct the customer on how to obtain local and

out-of-town service on the motorhome and its various individual warranted

components, whether the service is warrantable or out of warranty.

General Information

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1•14 WINDSOR

REPORTING

SAFETY DEFECTS

Dealer

Responsibilities

TAKING DELIVERY

Monaco Coach

Corporation

Responsibilities

General Information

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

WINDSOR 1•15

As a new motorhome owner you are responsible for regular and proper

maintenance. This will help you prevent conditions arising from neglect that

are not covered by your Monaco Coach Corporation Limited Warranty.

Maintenance services should be performed in accordance with this Owner’s

Manual, and any other applicable manuals. As the owner, it is your responsibility

and obligation to return the motorhome to an authorized dealer for repairs and

service (see the Limited Warranty). Since the authorized dealer where you pur-

chased your new motorhome is responsible for its proper servicing before

delivery, and has an interest in your continued satisfaction, we recommend that

Inspection, Warranty and Maintenance Services be performed by the dealership.

We suggest that you take your new motorhome on a weekend shakedown

before leaving on an extended trip.

Know when to take your motorhome in for service. Give some thought to

the appointment time. There are several things to consider when selecting a

time for service. Location of the service center and the time of year can be a

major issue. Monday and Friday are busy days for most dealers. Therefore, it

makes sense to make a mid-week appointment whenever possible. Ask your

dealer if additional time is needed for check in and completion of paperwork.

If you are having warranty work done, be sure to have your warranty

registration papers with you. All work to be performed may not be covered by

the warranty; be sure to discuss additional charges with the service manager.

Keep a maintenance log of your motorhome service history. This can often

provide a clue to the current problem.

Make a written list of specific repairs needed. It is important the service

manager be aware of all previous work which has been done on your

motorhome. For example: if the motorhome has been repaired due to an accident.

While this may not seem important, it could have a significant effect on the

dealer’s diagnosis of a problem.

Don’t leave a list of 20 items to be serviced and expect to have the

motorhome back by 5:00 p.m. If you list a number of items, and must have

your motorhome back by the end of the day, discuss the situation with the

service manager and list items in order of priority. Some items may not be able

to be repaired due to work loads or parts availability. Expect to make a second

appointment for work not completed or for the long, drawn-out repair item.

Customer

Responsibilities

SERVICE

SUGGESTIONS

Prepare for the

Appointment

Prepare a List

Be Reasonable

With Your

Requests

Please don’t be offended when you are told you cannot watch the work

being done. Many service area insurance requirements forbid the admission of

customers into the service work area.

Check out the service or repair job when you pick up your motorhome and

notify the service manager of any dissatisfaction. If circumstances prevent returning

for immediate corrective work, make an appointment as soon as possible.

General Information

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

1•16 WINDSOR

No Looking Over

the Technicians

Shoulder

Inspect the Work

Properly

General Information

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

WINDSOR 1•17

FOR YOUR OWN REFERENCE

OWNER’S RECORD - SERIAL NUMBERS

Refer to the Manufacturer’s individual Owner’s Manuals for serial number locations that

are not listed below.

Motorhome Serial Number ______________________________________________________

Motorhome Federal Vehicle Identification Number (VIN) ______________________________

Door Key Number ____________________________________________________________

Range Model & Serial Number __________________________________________________

(Located under top burner plate)

Microwave Model & Serial Number ______________________________________________

(Located behind door on case)

Refrigerator Model & Serial Number ______________________________________________

(Located inside refrigerator compartment)

Generator Model & Serial Number________________________________________________

(Located in outside compartment on generator)

Roof Air Conditioner Model & Serial Number_______________________________________

(Located under top cover on air conditioner)

FOR YOUR OWN REFERENCE

General Information

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

1•18 WINDSOR

for your own reference

OWNER’S RECORD - PERSONAL PROPERTY

Item Serial Number Value

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

FOR YOUR OWN REFERENCE

General Information

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

WINDSOR 1•19

OWNER’S RECORD - INSURANCE

Company: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

__________________

___________________________________________________________________________________

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Policy #:____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

_______________________

______________________________________________________________________________

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Agent’s Name & Address:___________________________________________________________________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Business Phone #:___________________________________________________________________________________________________

____________________________________________________________________________________________________________________________________________________________________________

______________________________

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

________________________________________________

Emergency Phone #:_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________

__________________________________________________________________________________________________________________________________________________________________________________________________________

________________________________________________________________________________

Renewal Date(s):_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Notes:_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

FOR YOUR OWN REFERENCE

General Information

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

1•20 WINDSOR

VENDOR LIST

Air Conditioner

Dometic Corp.

219-463-4858

www.dometic.com

Air Conditioner - Dash

SCS/Frigette

800-433-1740

www.scsfrigette.com

Alternator

Leece-Neville

800-346-8093

www.prestolite.com

Aqua Hot

Vehicle System

800-685-4298

Awnings

Carefree

800-338-2378

www.carefreeofcolorado.com

Girard Systems - Optional

Girard RV Products

800-621-2617

www.girardrv.com

Axles

Meritor Corporation

800-535-5560

www.meritorauto.com

Eaton Corporation

800-328-6687

www.truck.eaton.com

Batteries

Interstate

800-272-6548

www.interstatebatteries.com

Brake-Anti-Lock Brake System

Eaton

800-826-4357

www.eaton.com

Carbon Monoxide Detector

Safe-T-Alert

800-383-0269

www.safe-t-alert.com

Cooktop

Atwood Mobile Products

800-873-4328

www.atwoodmobile.com

Dash Radio

Sony

800-222-7669

www.sony.com

DVD Player

Sony

800-222-7669

www.sony.com

Energy Management System (Optional)

Intellitec

800-251-2408

www.intellitecsve.com

Engine

Cummins

800-343-7357

www.cummins.com

Entry Step

Kwikee

800-736-9961

www.kwikee.com

Exhaust Brake

Pac Brake

800-663-0096

www.pacbrake.com

Windsor Monaco User manual

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