WoodTel DialMate CM 1003 User manual

DialMate®
User’s Manual
CM 1003
WoodTel

OWNER’S RECORD i
I. OWNER’S RECORD
The model and serial numbers are located on the bottom of the equipment.
Record these numbers in the spaces provided below.
Refer to these numbers whenever you call upon your dealer regarding this
product.
Model No. CM 1003 Serial No.___________________
WARNING: To prevent fire or shock hazard, do not expose this
equipment to rain or moisture.
FCC PART 68 REGISTRATION
This equipment complies with Part 68 of the FCC rules. The FCC Part 68 label is
located on the bottom of the equipment. This label contains the FCC Registration
Number for this equipment. If requested, this information must be provided to your
telephone company.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your telephone number
is called. In most, but not all areas, the sum of the RENs of all devices connected
to one line should not exceed five (5.0). To be certain of the number of devices you
may connect to your line, as determined by the REN, you should contact your local
telephone company to determine the maximum REN for your calling area.
Connection to the telephone network should be made by using standard modular
telephone jacks, type RJ11C. The RJ11C plug and/or jacks used must comply with
FCC Part 68 rules.
If this telephone equipment causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may
be required. But if advance notice isn’t practical, the telephone company will notify
the customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the proper functioning of your equipment. If they
do, you will be notified in advance in order for you to make necessary
modifications to maintain uninterrupted service.
This equipment may not be used on coin service provided by the telephone
company. Connection to party lines is subject to state tariffs.
If trouble is experienced with this unit, please contact customer service at the
address and phone listed below. DO NOT DISASSEMBLE THIS EQUIPMENT. It
does not contain any user serviceable components. If the equipment is causing

OWNER’S RECORD ii
harm to the network, the telephone company may request that you disconnect this
equipment from the telephone network until the problem is resolved.
INTERFERENCE INFORMATION: PART 15 OF FCC RULES
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Any changes or modifications not expressly approved by WoodTel,
Inc. could void the user’s authority to operate the equipment.
SPECIFICATIONS
•Single Line Call Back/Call Bridge/Call Forward/Call Transfer System
•Power Supply: 120VAC/12VDC/9VAC 50mAAdapter (provided)
•Connections: RJ11C Modular Jack
•Dimensions: 6 1/16” W x 4 1/4” L x 1 1/2” H Weight: Less than 1lb.
•Complies with Part 68 and Part 15 FCC Rules
SYSTEM REQUIREMENTS
•Telephone line at installation: Analog, tone and three-way
(conference)/transfer calling capable
•Telephone for on-site programming: Tone capable
•Telephone line at call back location: Analog or digital; pulse or tone capable
•Telephone at call back location: Tone capable or else use a pocket tone
dialer (available in most electronic stores).

TABLE OF CONTENTS iii
II. C O N T E N T S
I. OWNER’S RECORD .................................................................................................I
FCC PART 68 REGISTRATION.................................................................................I
INTERFERENCE INFORMATION: PART 15 OF FCC RULES.................................II
SPECIFICATIONS.....................................................................................................II
SYSTEM REQUIREMENTS......................................................................................II
II. C O N T E N T S .....................................................................................................III
III. OVERVIEW.............................................................................................................1
FEATURES/APPLICATIONS/BENEFITS..................................................................1
IV. ON-SITE PROGRAMMING....................................................................................4
ON-SITE PROGRAMMING SETUP ..........................................................................4
PROGRAMMING INSTRUCTIONS...........................................................................4
Program A: Setting the Security Code/PIN ...........................................................5
Program B: Setting the Call Back Number............................................................5
Program C: Enable/Disable Call Forward/Call Transfer; Set Number of Rings .....6
Program D: Setting the Call Forward/Transfer Number.........................................6
Program E: Enable Transfer/Three-way Switching................................................7
Program F: Recording a Greeting.........................................................................7
Program G: Setting the Call Length Timer............................................................8
Program H: Setting the Prefix and Suffix...............................................................8
Clearing the Prefix and Suffix.............................................................................9
Phone Card and Dial-Around Services.............................................................10
Program I: Setting the Flash Hook Duration........................................................10
V. SETUP FOR NORMAL USE .................................................................................11
CHECK YOUR EQUIPMENT...................................................................................11
MAKE THE CONNNECTIONS ................................................................................11
VI. REMOTE PROGRAMMING .................................................................................12
WHEN THE USER IS NOT AT THE CALL BACK NUMBER...................................12
WHEN THE USER IS AT THE CALL BACK NUMBER............................................12
VII. OPERATION .......................................................................................................14
CALL BACK.............................................................................................................14
How the Call Back Feature Works .......................................................................14
Call Back - Voice..................................................................................................14
Call Back - Cellular Phones .................................................................................17
Call Back - Facsimile (Fax)..................................................................................17
Call Back - Modem Operation..............................................................................18